Academic Advisors and Financial Aid Officers at …...Academic Advisors and Financial Aid Officers...
Transcript of Academic Advisors and Financial Aid Officers at …...Academic Advisors and Financial Aid Officers...
Academic Advisors and Financial Aid Officers at Guttman: a “Learning Community” Approach
to Supporting Students
Vera Senese, Director of Financial Aid and Student Financial Support
Danielle Insalaco-Egan, Director of Student Support and Academic Achievement
Today’s Goals
• Understand the Guttman model of integrated and high-touch student services
• See the strengths and challenges within that model
• Learn how cross-training has improved interoffice relations and enhanced student support
Guttman’s “Recent” History
• Opened fall 2012 – 289 students
• Midtown campus
• Graduation rate etc.
The Advising Continuum: A Holistic Experience
Summer Bridge
FYE
Program of Study
Student Success Advocate
Career Strategist
THE HUB Students are at the center of the Guttman community and the Hub is the center for student services typically
associated with the offices of Admissions, Bursar, Financial Aid and Registrar.
THE HUB Director of Financial Aid
•Assoc. Dir. of Financial Aid •Financial Aid Specialist •Enrollment Coordinator •Financial Aid Advisor
•Administrative Coordinator
Director of Admissions •Senior Admissions Advisor •Admissions Advisor •Admissions Advisor
Bursar Manager
Registrar •Registrar Specialist •Enrollment Registrar Specialist •Registrar Coordinator
Financial Aid Staff
Director of Financial Aid
Associate Director of
Financial Aid
Financial Aid Specialist
Enrollment Coordinator
Financial Aid Advisor
Administrative Coordinator
First Year Experience • Required attendance • Introduce students to college and educational
model Bridge Program
• Mandatory Level of Engagement Full-Time First Year
• House/Cohort Structure Learning Communities
• Interdisciplinary focus • Experiential, Community-Based Learning
Required First Year Curriculum
• Student Success Advocates – LaBSS • Peer Mentors
Combined Academic and Student Support
• Guttman Learning Outcomes • ePortfolio Student Learning
Advising Caseloads in the First Year
First-Year Fall 2014 Spring 2016
Houses 5 7 80-110 Students per House
3 Cohorts per House All Cohorts Developmental Math except Two
House SSA AM/PM
1 Victoria Romero AM
2 Alicia Brizzi PM
3 Eddy Dure AM
4 Amallia Orman PM
5 Patricia Payano AM
House 6 for 2015-16 House 7 when CUNY Start students enter FYE courses Spring 2016
Programs of Study and Advisors
Career Strategist Major 1129 1139 1149
Total Students in
Major Lauren BUSAD-AA 5 33 65 103
AD HUMSV-AA 7 42 66 115
Janine IT-AAS 10 21 40 71
Allison/Janine LAS-AA 14 66 179 259
Lauren URBST-AA 14 18 32
Grand Total 36 176 368 580
The “New” Advising Team Structure
• Director of Student Support and Academic Achievement
• Associate Director of Student Support and Academic Achievement
• Academic Student Support Counselors
– Student Success Advocates
– Career Strategists
Challenges: The First Two Years
Challenges: The First Two Years
• Establishing Federal and State Financial Aid Eligibility for the College
• Growing Pains • Lack of Clarity • Staffing • Communication • Student Advocacy
Working Together: Advising and Financial Aid
Learn advising and financial aid basics
Exchange perspectives
Strengthen existing collaboration
Enhance communication and mutual understanding
Brainstorm creative solutions to recurring issues
Advising Scenarios
Strategist Student Calendar: May 2015 Monday Tuesday Wednesday Thursday Friday
4 5 Information Technology Major Orientation & Celebration Room 508 | 11:30am Resume Rush! Room 410 | 11:30am-1pm
6
7 Lehman College & Mercy College @ GCC (Instant Decision for Lehman) Atrium | 1pm-3pm
8 Last day to withdraw from a class with a W
11 12 Pace University @ GCC (Instant Decision) Atrium | 11:15am- 1pm Urban Studies Major Orientation & Celebration Room 504 | 11:30 am Liberal Arts Major Orientation & Celebration Room 410 | 11:30 am Resume Rush! Room 503 | 11:30am-1pm
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14 Marymount Manhattan College @ GCC (Instant Decision) Atrium | 11:15am- 1pm Liberal Arts Major Orientation & Celebration Room 410 | 1:15pm Resume Rush! Room 508 | 11:30am-1pm
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18 19 Fall Registration Check-In Atrium | 10:30am-2pm
20 Liberal Arts Major Orientation & Celebration Room 401 | 6:30pm
21 Fall Registration Check-In Atrium | 12:30-3:30pm
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25 26 Liberal Arts Major Orientation & Celebration Room 401 | 6:30pm Professionalism Workshop Room 401 | 11:30am
27 28 Success in a Senior College: Step One Room 409 | 1:15 pm
Time to register for Fall classes! Calendar subject to change. Check TVs for updates.
Training Session – Financial Aid Topics • Introduction to Financial Aid Staff • What is Financial Aid? And Types of Financial Aid • The application Process: What Applications are needed? • Eligibility: How is Eligibility for Financial Aid Determined? • The Estimated Family Contribution (EFC) • Review/Finalizing Aid What Can Hold Up Processing of Aid? • Satisfactory Academic Progress (SAP) Federal AND State
– NC Grades for SAP & Progress and Pursuit
• Financial Aid Units vs. Degree Units – CUNYFirst Navigation to View FA Load
• FA Certification Date vs. College Census Date • Referrals to HUB
Did You Know? • Definition • Types of aid What Is Financial Aid?
• How to apply for financial aid – steps needed Apps
• How is eligibility determined? Eligibility
• The Estimated Family Contribution • What holds up processing aid? Getting Aid
• Federal AND State • NC Grades for SAP & Progress and Pursuit SAP
• Financial Aid certification • College Census Dates & Deadlines
Partner Activity
Summer Bridge
FYE
Program of Study
Think of some challenging scenarios that could benefit from inter-department collaboration. 1) Pick one scenario. Locate where the student is within the
Guttman experience…
2) Describe working with the student.
Share goals, challenges, and what works…
A) from a financial
aid/registrar perspective…
B) from an advising
perspective…
3) Discuss:
shared perspective vs. unique perspectives
potential for collaboration
vs. unique roles to play
How to best… communicate,
support the student, & support each other