About ITMindsITMinds Limited is a wholly owned subsidiary of Central DepositoryCompany of Pakistan Limited (CDC). As part of CDC’s diversifiedportfolio services offering and a strong financial backbone, ITMindsLimited started providing Business Process Outsourcing Services (BPO)in 2013, kicking off with the provision of back office services to theMutual Funds industry of Pakistan. ITMinds is actively engaged inproviding back office services to the mutual funds industry of Pakistanbesides offering accounting services to other sectors of the industry.ITMinds’ BPO services are backed by state of the art software,developed and maintained by its in-house development team. Ourstrength lies in our ability to combine resources with profound sectorexpertise and state-of-the art technology to deliver an array ofintegrated services. Our in-depth financial knowledge and broadexperience have led us to deliver high quality solutions & projects in atimely and cost effective manner thus enabling our client organizationsto leverage capabilities in developing winning strategies. Our servicesprovide our client organizations with complete end-to-endmanageability. Our service portfolio includes:1. BPO services for the mutual fund industry2. BPO services for accounting of Retirement Benefit Schemes3. BPO Services for Standard Accounting Functions

Our VisionITMinds’ vision is to be a leader in providing BPO services.Stakeholder satisfaction is a critical success factor and a keyperformance indicator for every company. It is arguably themost important criteria for measuring an organization’s successand ITMinds has taken every possible step to satisfy itsstakeholders by keeping its mission statement in line with thestakeholders’ demands.

Our MissionITMinds’ mission is to maximize stakeholder value throughcreative and responsible management, to build partnershipwith its clients through an innovative blend of best practices,talent, technology and unique experience of managing missioncritical environment, to provide an environment for employeeswhich cultivates ownership and personal growth, to createmutual and enduring value in their relationship with itspartners.

Our PeopleHuman Resource is considered as vital asset of any company. Without efficient mix of humanresource, a company cannot survive. Therefore, ITMinds always tries its best to recruit andmaintain a highly skilled and competent staff. It also promotes diversification of its personnelthrough national and international trainings, seminars and conferences to impart bestpractices culture in its staff.

We have a team of skilled and trained staff members who have strong financial backgroundand specialized skills that enable ITMinds to offer services that exceed customer expectationsand help its customers succeed in achieving their goals.

About CDCCDC was incorporated as an unlisted public limited company in1993. It is the only depository in Pakistan. CDC started itsoperations in 1997 and today is the sole entity handling securitiessettlement carried out at Pakistan Stock Exchange.Gradually, CDC has enhanced its business and technical capacityalthough it was primarily established to operate an electronicdepository for equity, debt and other financial instruments. Otherthan ITMinds, it has also started providing additional servicesincluding:

► Investor Account Services

► Trustee & Custodial Services

► Share Registrar Services

CDC is ISO 27001 certified for all business operations and isPakistan’s first company to receive BS25999 certification for itsBusiness Continuity Management Program.

The Outsourcing TrendOutsourcing is a practice used by different companies to reduce cost bytransferring portions of work to service providers who are equipped withthe resources and capabilities to specialize in those functions. The globaloutsourcing trend is gradually emerging as a standard business strategyto outsource the back office functions to enhance efficiency, reducebusiness risks, lower product development cycle and boost innovation.

Organizations, including Asset Management Companies, internationallyare looking at different outsourcing models to consider how outsourcingcan benefit their organization. New challenges and new ways of doingbusiness have increased their need for outsourcing.

Why outsource?

Skilled team with strong financial background and specialized skills

Defined SOPs for maintaining client’s confidentiality

Why ITMinds?

Outsourced back office accounting

On premise accounting

infrastructureOf outsourced back office accounting

Workload of accounting staff

80%

Of on premise accounting infrastructure

Workload of support staff

50%

50%

Availability & Security High Total Cost of Ownership

Time Saving for Accounting Staff

• Enhanced focus on core operations• Team of professional accountants• Operational efficiency• Segment expertise with strong

financial background

Reduced workload of support

Outsourcing non-core back office results in reduced workload for”• IT support staff• HR staff• Admin staff

Guaranteed Availability & Security

• Comprehensive Business Continuity Plan

• Certified Disaster Recovery Solutions• Guaranteed data confidentiality

Our Back Office Service for Mutual FundsOutsourcing accounting function to ITMinds results inenhanced focus on the core business of the company as itenables the outsourcer to achieve long term profitability,reduce cost and improve efficiency through efficient andmore transparent processes. Provision of back office servicesto the mutual funds industry include investment settlement,unit management, accounting and reporting. This serviceoffering includes complete handling and management of thefollowing functions:

► Settlement operations

►Unit Management and Registrar function

► Fund accounting

►Daily NAV calculation

► Regulatory reporting

► System management

► Business continuity planning

Improved bottom line through cost reduction

Increased efficiency of processes

Increased focus on core business

Increased flexibility and scalability options

Better planning through predictable cost

Investor confidence through independent NAV calculation & reliable data management

No technology CAPEX for Back Office functions

Web portal facility for investors

Why should mutual fund managers opt for outsourcing?

Statistics are based on the trends and practices of the Mutual Fund Industry in Pakistan

Facilitation to Auditors of our Mutual Fund clients

ITMinds’ facilitates its clients in the cumbersome process of Audits,

both external internal. For us at ITMinds, not only is audit facilitation

an integral part of our core service offering but also an opportunity to

streamline & improve processes & controls. ITMinds facilitates the

auditors throughout the entire duration of audit until the final audit

report is issued, which adds value for the outsourcer in the following

ways:

► Saves outsourcers’ time and enables them to focus on their core

activities

► Reduces potential conflicts between the audit and auditee

► Helps increase efficiency in audit process and reduces complexity

for senior management of outsourcer

Facilitation to both internal and external auditors of the AMC

Provision of space at ITMinds premises

Strong internal controls & procedures for audit requirements

Provision of audit data/schedules to auditors

Coordination with the auditor on behalf of the AMC

Business Processes Facilitated in the BPO Cycle

BPO Services for Accounting of Retirement Benefit SchemesYour business is unique, and so are the accounting needs of yourstaff’s retirement benefits schemes which includes provident, pension& gratuity funds. This is where we, at ITMinds, will tailor ouroutsourcing services to the unique demands of your business. Byunderstanding the nuances of your business we are able to provide anagile, efficient and cost effective solution that lets you focus on whatyou do best.A complete solution to handle the entire spectrum of activities relatedto employee retirement benefits providing:

► Comprehensive information under one terminal

► Enriched MIS reports for better decision making

►Highly qualified team with technical & segment expertise

► Customization for individual business needs

► Provision of consolidated employee member register for bothemployee & employer contribution

► End user web portal access

► Loan & withdrawal management

► State of the art ERP developed & upgraded in-house

► Cash flow projections for fund solvency & contribution rates

► Financial Statements & periodic reports under IAS 19 & IAS 26

Better focus on your core accounting activities

Reduction of cost for required personnel

Savings in infrastructure

More time for the team to divert its focus to strategic re-engineering

Robust business continuity & disaster recovery plan

Availability of reports

Provision of data for better decision making

Compliance with Income Tax Ordinance & regulatory requirements

Reduction of work load

Facilitation in audits

Benefits to the Outsourcer Company

BPO Services for Standard Accounting FunctionsWe, at ITMinds, offer innovative business solutions enabling your valuechain activities to be effective and efficient. We help clients maximizeperformance in transaction processing, billing, collections and otherareas critical to financial integrity and reporting. Thus, we assistcompanies to achieve transformational finance, reach new heights ofefficiency, quality and innovation — and redefine what transformationmeans — through ITMinds finance and accounting outsourcing.Under this project of BPO, we facilitate clients by offering followingservices:

Maximum scalability

Segment expertise of ITMinds’ exposure in financial operations

Cost saving by eliminating the need of the required resources and infrastructure to handle the operationsTime saving allowing you to focus on the core of your competitive edgeOperational efficiency through collaborative accounting by a team of professional accountants

State of the art software

Team of professional accountants

End to end manageability

Strong financial heritage of Central Depository Company

Data Confidentiality

Benefits to the Outsourcer Company

Business Process

Outsourcing for Standardized Accounting

Services

Accounts Receivable

Management

Accounts Payable

Management

Payroll & Related Services

Fixed Assets Management

Facilitation of Audit

Financial Planning & Budgeting

Cash Management

& Investment