AbilityOne Program Overview - Citibank Program Overview ... DOC DOD Air Force Army Navy DOJ DOL ED...

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Transcript of AbilityOne Program Overview - Citibank Program Overview ... DOC DOD Air Force Army Navy DOJ DOL ED...

Page 1: AbilityOne Program Overview - Citibank Program Overview ... DOC DOD Air Force Army Navy DOJ DOL ED GSA USDA VA Citizen ... Customer satisfaction is the key to keeping people
Page 2: AbilityOne Program Overview - Citibank Program Overview ... DOC DOD Air Force Army Navy DOJ DOL ED GSA USDA VA Citizen ... Customer satisfaction is the key to keeping people

AbilityOne Program Overview

Presented by Harlan Erker

Manager, Base Supply Center Program

GSA SmartPay Conference 2012

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Page 3: AbilityOne Program Overview - Citibank Program Overview ... DOC DOD Air Force Army Navy DOJ DOL ED GSA USDA VA Citizen ... Customer satisfaction is the key to keeping people

Program Mission

• Provide employment

opportunities for people

who are blind or have

other severe disabilities

in the manufacturing

and delivery of products

and the provision of

services required by

Federal customers

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Organizational Chart

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President of the United States

Committee for Purchase From People

Who Are Blind or Severely Disabled

Chairperson

NISHNational Industries

For the Blind (NIB)

Nonprofit Agencies

employing persons with

severe disabilities

Nonprofit Agencies

employing persons

who are blind

Congress

Committee

Members

DOC

DOD

Air Force

Army

Navy

DOJ

DOL

ED

GSA

USDA

VA

Citizen

Citizen

Citizen

Citizen

Legal

Authority

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• Establishing strategic direction for program

• Creating/Maintaining Procurement List

• Setting and revising Fair Market Prices

• Designating Central Nonprofit Agencies (CNAs)

• Making rules and regulations necessary to administer the Javits-Wagner-O’Day Act

• Assisting Federal customers increase their purchases under the program

US AbilityOne Commission Staff

Responsibilities

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NIB/NISH Responsibilities

• Oversee and assure nonprofit agency (NPA) contract compliance

• Solve problems; single point of contact for complaints or delivery issues

• Help educate customers

• Represent NPAs to the Committee

• Evaluate and report NPA qualifications and capabilities to the Committee

• Recommend suitable additions to the list including the initial fair market price

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The AbilityOne Program

• The AbilityOne Program is the outcome of federal

legislation originally passed in 1938 and amended in

1971 as the Javits-Wagner-O’Day Act (JWOD)

• The Program establishes employment opportunities for

people who are blind or have other severe disabilities

• Jobs are created through the sale of products and

services to the federal government

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AbilityOne is a Win-Win

• The AbilityOne Program is a successful public-private partnership between the federal government and the private sector.

• People who are blind or visually impaired and become employed through the AbilityOne Program are able to reduce or eliminate federal disability insurance and contribute to the economy as taxpaying citizens.

• By utilizing nonprofit agencies to manufacture goods and provide services, the federal government and U.S. military receive high-quality products and services at a fair market price.

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Non-Profit Associated Agency

Responsibilities

• Manufacture and deliver products or perform services as assigned by the CNA

• Meet qualification for participation– 75% of direct labor hour performed by people

who are blind or severely disabled

– Net income cannot benefit individual shareholder or other individual

• Maintaining qualifications to continue to participate

• Meet other requirements of Federal contractors

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Why is the AbilityOne Program Important

• Over 18 million working-age adults are blind or severely disabled. Over 70% of this population is not employed

• The AbilityOne Program serves people who may otherwise have difficulty obtaining or maintaining employment

• The AbilityOne Program is the single largest employer of Americans who are blind or have other severe disabilities

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Customer Focus

• Federal Government is the AbilityOne

Customer

– The AbilityOne Team must balance the needs

of the Government and the employment

needs of people who are blind or have other

severe disabilities

– Preferred Source vs. Mandatory Source

– Provide Solutions

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Benefits to Government Customers

• Quality products and services, on-time delivery

• Fair market prices, best value procurement

• National network of solutions providers

• Long-term relationships

• Moral satisfaction in helping people to help themselves

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Program Offerings

• Wide range of employment opportunities

• Long-term work experience

• Marketable job skills

• Equitable wages and benefits, plus a chance to advance

• A measure of independence

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AbilityOne Program Products and

Services Offering

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What Products Can I Buy?

• Chemical Supplies• Cleaning Products• Clocks• Clothing• Computer

Accessories• Disposable Paper

Products• Furniture• Kitchen & Break

Room Supplies• Mattress & Bedding

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• Medical Supplies

• Military/Combat Clothing

• Office Supplies

• Paint & Accessories

• Personal Care & Safety

• Picture Frames

• Safety & Maintenance Items

• Shipping & Packaging Supplies

• Writing Instruments

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Office and Cleaning Supplies

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Environmentally Sustainable Products

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• Biodegradable

paper cups

• Process Chlorine Free

(PCF) office paper

• Pens made from recycled

materials

• Disposable cutlery

• Environmental cleaning

agents

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Custom Products

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• Awards and recognition

items

– Plaques

– Pen sets

• Clocks

• Military picture frames

• Stamps

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Safety, Maintenance, and Personal Care

Items

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• First aid kits

• Fire hoses

• Flashlights

• Gloves

• Nonskid deck

covering

• Traffic safety clothing

items

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Government Unique/Niche Items

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• Military Police Belts

• Gloves for the TSA and VA

• Services Dress and Battle Clothing

– Slacks

– Trousers

– Shirts

– BDUs. ACU’s, ABU’s

• Food– Military ration components

– Bakery mix and cake mixes

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Micro Purchase Limits

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Is AbilityOne still a

required source if I only

buy small amounts with

my purchase card?

– Yes, the AbilityOne

Program is applicable at

any dollar amount

– No exemptions for

micro-purchases

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How To Purchase AbilityOne Commodity

Items

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• GSA Global Supply www.GSAglobalsupply.gsa.gov

• GSA Advantage!®

www.gsaadvantage.gov

• DoD EMALL www.emall.dla.mil

• Multiple Award Schedule Holders -Authorized AbilityOne Distributors

• Base Supply Centers

• www.abilityone.com

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AbilityOne Procurement List

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• Official list of all AbilityOne items

• Maintained by the Committee for Purchase

• Identifies name and National Stock Number

(NSN) or commercial name for each product

• Access the list: www.abilityone.gov

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What Services Are Available?

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• Admin support• Braille production• Facilities Management• Food service• Grounds maintenance• Secure Document

Services which includes:-- Document Mgmt.-- Secure Mailroom

services-- Secure Documentation-- Destruction

• Janitorial/custodial

• Laundry

• Order Processing

• Recycling

• Fleet Management & Maintenance

• Warehousing/Distribution

• TeleServices (call centers, customer service, hot lines, etc.)

• Healthcare Environmental Services

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How Do I Purchase AbilityOne Service?

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• Services are specific to the customer and

location(s) added to the Procurement List

– Standard procurement process with certain

exceptions

– Nonprofit agencies follow the Performance Work

Statement (PWS).

– If additional services are needed outside of the scope

of the Procurement List, must add new work to the

Procurement List

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Customer Satisfaction

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Customer satisfaction is the key to keeping people employed, so…

Performance

+

Value

=

Customer Satisfaction

=

Jobs

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Contact Information

Harlan Erker

Manager, Base Supply Center Program

703-310-0633

[email protected]

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