AAPM 2013: Safety Improvement through Incident Learning E ...

73
AAPM Annual Meeting 2013, Indianapolis, IN Pg 1 AAPM 2013: Safety Improvement through Incident Learning E. Ford, G. Ezzell, A. Dicker, T. Piotrowski This handout is intended as supplementary material for the educational session noted above. Presentation material and slides are available through the AAPM website. Introduction: Incident learning is a key tool for improving the quality and safety of procedures. At its most fundamental level, incident learning is method to systematic ally capture information on incidents and near-misses and learn from them to improve the quality and safety of treatments. This session will describe basic concepts in incident learning with a practical focus for the clinical medical physicist working in the radiation oncology setting. Background: Numerous studies have appeared over the years highlighting the need for incident learning in radiation oncology (1-11). The value of incident learning has been demonstrated through large hospital survey databases (12) and also anecdotally through demonstration of safety impact in radiation oncology (13). Recent interest in incident learning in radiation oncology can be traced back to a conference in June 2010 in Miami sponsored by AAPM and ASTRO (14). This conference, entitled “Safety in Radiation Therapy: A Call to Action”, considered numerous issues related to patient safety. One of the key recommendations from this meeting was that “Error reporting systems should be developed in radiation therapy” (14). Following the meeting in Miami the AAPM embarked on a study to develop technical recommendations for incident reporting in radiation oncology. This work was performed by the AAPM Work Group on Prevention of Errors chaired by one of us (EF) and culminated in the publication in December 2012 of a study entitled “Consensus recommendations for incident learning database structures in radiation oncology” (15). The study had numerous contributors from various societies and the final document was approved by AAPM, the American Society of Therapeutic Radiation and Oncology (ASTRO), and the Society of Radiation Oncology Administrators (SROA). Definitions: First some definitions of terms. These appear in the WGPE white paper and are consistent with the definitions from the National Patient Safety Foundation. Term Definition Error Failure to complete a planned action as intended or the use of an incorrect plan of action to achieve a given aim Incident An unwanted or unexpected change from a normal system behavior which causes or has the potential to cause an adverse effect to persons or equipment Near-miss An event or situation that could have resulted in an accident, injury, or illness but did not either by chance or through timely intervention. Also known as a close call, good catch or near hit Here we refer to the process as “incident learning” rather than “incident reporting” to highlight the entire learning process, i.e. the feedback loop of reporting an incident and then analyzing it for salient detail and developing interventions to prevent it from happening again. We also avoid the term “error reporting” or “error learning” since it is often not errors themselves that are reported, but rather the consequences of those errors.

Transcript of AAPM 2013: Safety Improvement through Incident Learning E ...

Page 1: AAPM 2013: Safety Improvement through Incident Learning E ...

AAPM Annual Meeting 2013, Indianapolis, IN Pg 1

AAPM 2013: Safety Improvement through Incident Learning

E. Ford, G. Ezzell, A. Dicker, T. Piotrowski

This handout is intended as supplementary material for the educational session noted above.

Presentation material and slides are available through the AAPM website.

Introduction: Incident learning is a key tool for improving the quality and safety of procedures. At its

most fundamental level, incident learning is method to systematic ally capture information on incidents

and near-misses and learn from them to improve the quality and safety of treatments. This session will

describe basic concepts in incident learning with a practical focus for the clinical medical physicist

working in the radiation oncology setting.

Background: Numerous studies have appeared over the years highlighting the need for incident learning

in radiation oncology (1-11). The value of incident learning has been demonstrated through large

hospital survey databases (12) and also anecdotally through demonstration of safety impact in radiation

oncology (13). Recent interest in incident learning in radiation oncology can be traced back to a

conference in June 2010 in Miami sponsored by AAPM and ASTRO (14). This conference, entitled “Safety

in Radiation Therapy: A Call to Action”, considered numerous issues related to patient safety. One of the

key recommendations from this meeting was that “Error reporting systems should be developed in

radiation therapy” (14). Following the meeting in Miami the AAPM embarked on a study to develop

technical recommendations for incident reporting in radiation oncology. This work was performed by

the AAPM Work Group on Prevention of Errors chaired by one of us (EF) and culminated in the

publication in December 2012 of a study entitled “Consensus recommendations for incident learning

database structures in radiation oncology” (15). The study had numerous contributors from various

societies and the final document was approved by AAPM, the American Society of Therapeutic Radiation

and Oncology (ASTRO), and the Society of Radiation Oncology Administrators (SROA).

Definitions: First some definitions of terms. These appear in the WGPE white paper and are consistent

with the definitions from the National Patient Safety Foundation.

Term Definition

Error Failure to complete a planned action as intended or the use of an incorrect plan

of action to achieve a given aim

Incident An unwanted or unexpected change from a normal system behavior which

causes or has the potential to cause an adverse effect to persons or equipment

Near-miss An event or situation that could have resulted in an accident, injury, or illness

but did not either by chance or through timely intervention. Also known as a

close call, good catch or near hit

Here we refer to the process as “incident learning” rather than “incident reporting” to highlight the

entire learning process, i.e. the feedback loop of reporting an incident and then analyzing it for salient

detail and developing interventions to prevent it from happening again. We also avoid the term “error

reporting” or “error learning” since it is often not errors themselves that are reported, but rather the

consequences of those errors.

Page 2: AAPM 2013: Safety Improvement through Incident Learning E ...

AAPM Annual Meeting 2013, Indianapolis, IN Pg 2

Society recommendations: Several documents, approved at the society level, now call for the use of

incident learning to improve safety.

Study Statement Reference

ASTRO “Safety is

No Accident”

“Employees should be encouraged to report both errors and

near-misses (errors that almost happen).” A quality assurance

committee “should ensure that a mechanism for reporting and

monitoring errors and near-misses is in place.”

16

ASTRO White

paper on safety

in IMRT

“To improve error prevention and remediation of events (any

unplanned/undocumented deviation from the department’s

standard process or the patient’s expected treatment), the

team should discuss potential and actual sources of errors and

document all events that occur.”

17

ASTRO White

paper on safety

in IGRT

“Establish a reporting mechanism for IGRT-related variances in

the radiation treatment process.”

18

AAPM WGPE

White paper on

incident

learning

“Discipline-specific incident learning systems would significantly

improve the practice of radiation oncology.”

15

UK Toward Safer

Radiotherapy

“Each radiotherapy center must operate a quality system,

which should ensure best practice is maintained by applying

lessons learnt from radiotherapy incidents and near misses

from other departments as well as in-house.”

19

(15 -19 )

Harm vs. Near-miss and Reporting Volumes: It must be recognized that most incidents encountered in

the course of daily operations are near-misses, i.e. events or situations that do not result in patient

harm. Incident learning should include these events as well. If near-miss events are included, the volume

of information collected can be quite large even within a single clinic. The study by Mutic et al., for

example, noted an incident report rate of 1 per 1.6 patients treated (3). This would translate into

approximately 26 reports per month for a clinic treating 500 patients per year.

A National Incident Learning System: The concepts behind incident learning apply both at the

departmental level (i.e. incident learning within a given clinic) and on the larger level nationally or even

internationally. The international voluntary reporting system ROSIS has existed for years (9, 10). More

recently there has been a call to develop a system for the United States with the goal of facilitating

information flow and learning between departments. Such a system is now being developed by AAPM

and ASTRO under the mechanism of a Patient Safety Organization (PSO). The PSO system was

established by the US Congress as part of the Patient Safety and Quality Improvement Act of 2005

(Public Law 109-41). It provides privilege and confidentiality protection to encourage reporting. PSOs are

widely used in other areas of medicine. The details of the Radiation Oncology PSO system will be

described in more detail in the presentation by an expert in this area.

Page 3: AAPM 2013: Safety Improvement through Incident Learning E ...

AAPM Annual Meeting 2013, Indianapolis, IN Pg 3

Learning Points: The process of incident learning is complex. The presentations will explore the

following topics in more depth.

• What is the proven value of incident learning?

• What are the key elements of a departmental incident learning system?

• What are typical hurdles to implementation and continued use?

• How should such a system be structured at the institutional level and what types of incidents

can be expected?

• What is the value of participating in a national Radiation Oncology Incident Learning System?

• How can my clinic participate in the national Radiation Oncology Incident Learning System?

References

1. Donaldson L. Radiotherapy Risk Profile: Technical Manual. Geneva, Switzerland: World Health

Organization, 2008 Contract No.: Report.

2. Williams MV. Improving patient safety in radiotherapy by learning from near misses, incidents

and errors. British Journal of Radiology. 2007;80(953):297-301.

3. Mutic S, Brame RS, Oddiraju S, Parikh P, Westfall MA, Hopkins ML, et al. Event (error and near-

miss) reporting and learning system for process improvement in radiation oncology. Medical physics.

2010;37(9):5027-36.

4. Bissonnette JP, Medlam G. Trend analysis of radiation therapy incidents over seven years.

Radiotherapy and Oncology. 2010;96(1):139-44.

5. Cooke DL, Dunscombe PB, Lee RC. Using a survey of incident reporting and learning practices to

improve organisational learning at a cancer care centre. Quality and Safety in Health Care.

2007;16(5):342-8.

6. Dunscombe PB, Ekaette EU, Lee RC, Cooke DL. Taxonometric Applications in Radiotherapy

Incident Analysis. International Journal of Radiation Oncology Biology Physics. 2008;71(1 SUPPL.).

7. Pawlicki T, Dunscombe PB, Mundt AJ, Scalliet P. Quality and Safety in Radiotherapy: Taylor &

Francis; 2010.

8. Clark BG, Brown RJ, Ploquin JL, Kind AL, Grimard L. The management of radiation treatment

error through incident learning. Radiotherapy and Oncology. 2010;95(3):344-9.

9. Cunningham J, Coffey M, Knöös T, Holmberg O. Radiation Oncology Safety Information System

(ROSIS) - Profiles of participants and the first 1074 incident reports. Radiotherapy and Oncology.

2010;97(3):601-7.

10. Holmberg O, Knoos T, Coffey M, Cunningham J, McKenzie K, Scalliet P. Radiation Oncology

Safety Information System (ROSIS). 2010.

11. Holmberg O, Malone J, Rehani M, McLean D, Czarwinski R. Current issues and actions in

radiation protection of patients. European Journal of Radiology. 2010;76(1):15-9.

12. Mardon RE, Khanna K, Sorra J, Dyer N, Famolaro T. Exploring relationships between hospital

patient safety culture and adverse events. Journal of patient safety. 2010;6(4):226-32. Epub 2010/11/26.

doi: 10.1097/PTS.0b013e3181fd1a00. PubMed PMID: 21099551.

13. Ford EC, Smith K, Harris K, Terezakis S. Prevention of a wrong-location misadministration

through the use of an intradepartmental incident learning system. Medical Physics. 2012;39(11):6968-

71. doi: Doi 10.1118/1.4760774. PubMed PMID: ISI:000310726300045.

14. Hendee WR, Herman MG. Improving patient safety in radiation oncology. Medical physics.

2011;38(1):78-82.

Page 4: AAPM 2013: Safety Improvement through Incident Learning E ...

AAPM Annual Meeting 2013, Indianapolis, IN Pg 4

15. Ford EC, Fong de Los Santos L, Pawlicki T, Sutlief S, Dunscombe P. Consensus recommendations

for incident learning database structures in radiation oncology. Med Phys. 2012;39(12):7272-90. Epub

2012/12/13. doi: 10.1118/1.4764914. PubMed PMID: 23231278.

16. Zeitman A, Palta J, Steinberg M. Safety is No Accident: A Framework for Quality Radiation

Oncology and Care: ASTRO; 2012.

17. Moran JM, Dempsey M, Eisbruch A, Fraass BA, Galvin JM, Ibbott GS, et al. Safety considerations

for IMRT: Executive summary. Practical Radiation Oncology. 2011;1(3):190-5.

18. Jaffray D, Langen KM, Mageras G, Dawson L, Yan D, Adams R, et al. Assuring safety and quality in

image-guided delivery of adiation therapy. Pract Radiat Oncol. 2013;in press.

19. Donaldson L. Towards safer radiotherapy. London, UK: British Institute of Radiology, Institute of

Physics and Engineering in Medicine, National Patient Safety Agency, Society and College of

Radiographers, The Royal College of Radiologists, 2007 Contract No.: Report.

Page 5: AAPM 2013: Safety Improvement through Incident Learning E ...

Safety  Improvement  through  Incident  Learning  

 Educa7on  Session  

 

WE-­‐F-­‐WAB-­‐1  Wednesday  3:00PM  -­‐  3:50PM  Room:  Wabash  Ballroom    

AAPM  2013  Annual  Mee.ng  Educa.on  Session  August  7,  2013  

Page 6: AAPM 2013: Safety Improvement through Incident Learning E ...

•  Mistakes  and  errors  are  inevitable  •  We  all  have  some  methods  for  learning  from  our  own  mistakes  

•  We  do  a  poor  job  of  learning  from  other  departments’  mistakes  

•  A  naGonal  system  to  share  that  knowledge  

Outline  

Page 7: AAPM 2013: Safety Improvement through Incident Learning E ...

•  Adam  Dicker,  MD  PhD,  Thomas  Jefferson  University  –  Quality/safety  and  outcomes  

•  Eric  Ford,  PhD,  University  of  Washington  –  Incident  learning  within  an  insGtuGon  

•  Anna  Marie  Hajek,  President  &  CEO,  Clarity  Group  Inc.  –  PaGent  Safety  OrganizaGons  

•  Todd  Pawlicki,  PhD,  University  of  California,  San  Diego          Gary  Ezzell,  PhD,  Mayo  Clinic,  Arizona  

–  The  ASTRO/AAPM  RadiaGon  Oncology-­‐ILS  

Outline  

Page 8: AAPM 2013: Safety Improvement through Incident Learning E ...

Safety  or  Quality?  

Dose  

UNSAFE  UNSAFE  

Peter  Dunscombe  

Page 9: AAPM 2013: Safety Improvement through Incident Learning E ...

Safety  or  Quality?  

Dose  

Page 10: AAPM 2013: Safety Improvement through Incident Learning E ...

Quality  and  Clinical  Outcome  ImplicaGons  of  prospecGve  

clinical  trials  and  credenGaling  

AAPM  2013  Annual  Mee.ng  Educa.on  Session  August  7,  2013  

Adam  P.  Dicker,  M.D.,  Ph.D.  Department  of  Radia7on  Oncology  

Jefferson  Medical  College  of    Thomas  Jefferson  University  

Philadelphia,  PA,  USA  

Page 11: AAPM 2013: Safety Improvement through Incident Learning E ...

Int  J  Radiat  Oncol  Biol  Phys.  2012  Nov  1;84(3):590-­‐5  

Page 12: AAPM 2013: Safety Improvement through Incident Learning E ...

Radiotherapy  Protocol  Devia7ons  are  Associated  with  Inferior  Clinical  Outcomes:  

A  Meta-­‐analysis  of  Coopera7ve  Group  Clinical  Trials  

NiGn  Ohri1,  Xinglei  Shen2,    Adam  Dicker,  Laura  Doyle,    

Amy  Harrison,  Timothy  Showalter3  Thomas  Jefferson  University  

 1  –  Current  affiliaGon:  Albert  Einstein  College  of  Medicine  2  –  Current  affiliaGon:  University  of  Kansas  Medical  Center  3  –  Current  affiliaGon:  University  of  Virginia  

J  Natl  Cancer  Inst.  2013  Mar  20;105(6):387-­‐93  

Page 13: AAPM 2013: Safety Improvement through Incident Learning E ...

Methods  –  Data  Extrac7on  

•  Primary  outcome  –  overall  survival  

•  Secondary  outcomes  –  local  control,  event-­‐free  survival,  etc.  

•  Hazard  raGos  (HRs)  for  Gme-­‐to-­‐event  outcomes  were  extracted  directly  from  the  original  studies  or  were  esGmated  indirectly  by  reading  off  survival  curves  (Parmar  et  al,  StaGsGcs  in  Medicine,  1998)  

J  Natl  Cancer  Inst.  2013  Mar  20;105(6):387-­‐93  

Page 14: AAPM 2013: Safety Improvement through Incident Learning E ...

Clinical  Trials  Trial  Name   Disease   Defini7on  of  RT  Devia7on  

RTOG  73-­‐01   Non-­‐small  cell    lung  cancer  

“Major”  VariaGon:  Recalculated  dose  variaGon  >  10%,    no  margin  on  primary  target,  or  parGal  treatment  of    

elecGve  target  

SWOG  7628   Small  cell    lung  cancer  

“Major”  VariaGon:  Incorrect  dose,  ≥  5%  underdosing  of  involved  target,  ≥  10%  underdosing  of  elecGve  target,    ≥  10%  overdosing  of  criGcal  normal  structure,  etc.    

POG  8346   Ewing’s  Sarcoma   “Minor”  or  “Major”  DeviaGon:  <  2  cm  margin  or  >  5%  deviaGon  from  the  recommended  dose  

SFOP.TC  94   Medulloblastoma   “Minor”  or  “Major”  DeviaGon:  ≤  5  mm  margin    (cranial  fields)  or  ≤  10  mm  margin  (spinal  fields)  

POG  9031   Medulloblastoma   “Major”  DeviaGon:  ≥  10%  underdosing  of  brain,    posterior  fossa,  or  spine  

SIOP/UKCC  PNET-­‐3   Supratentorial  PNET   DeviaGon:  <  3  mm  margin  (cribriform  fossa)  or    <8  mm  margin  (skull  base)  

TROG  02.02   Head  and  neck  cancer  

“Deficiencies  predicted  to  have  a  major  adverse  impact    on  tumor  control”  

RTOG  97-­‐04   PancreaGc  adenocarcinoma  

“Less  than  per  protocol”:  numerous  criteria  regarding    field  sizes,  borders,  etc.  

Page 15: AAPM 2013: Safety Improvement through Incident Learning E ...

Trials  –  RT  Devia7ons  

Trial  Name   #  of  PaGents  without  RT  DeviaGon  (%)  

#  of  PaGents  with  RT  DeviaGon  (%)  

Endpoints  Evaluated    for  AssociaGon  with  RT  DeviaGon  

RTOG  73-­‐01   277  (92%)   24  (8%)   OS  

SWOG  7628   96  (69%)   44  (31%)   OS  

POG  8346   52  (79%)   14  (21%)   Local  Control  

SFOP.TC  94   49  (29%)   120  (71%)   Relapse  

POG  9031   69  (43%)   91  (57%)   OS,  Event-­‐Free  survival  

SIOP/UKCC  PNET-­‐3   28  (67%)   14  (33%)   OS,  Event-­‐Free  survival  

TROG  02.02   723  (88%)   97  (12%)   OS,  Locoregional  Control  

RTOG  97-­‐04   216  (52%)   200  (48%)   OS,  Failure  

Page 16: AAPM 2013: Safety Improvement through Incident Learning E ...

Forest  plot  of  hazard  ra7os:  the  associa7on  between  radiotherapy  protocol  devia7ons  and  overall  survival    

Ohri N et al. JNCI J Natl Cancer Inst 2013;105:387-393

p < 0.001

Page 17: AAPM 2013: Safety Improvement through Incident Learning E ...

Radiotherapy  and  Oncology  105  (2012)  4-­‐8  

Page 18: AAPM 2013: Safety Improvement through Incident Learning E ...

Defini7on  of  devia7on  not  always  consistent  

Radiotherapy  and  Oncology  105  (2012)  4-­‐8  

Page 19: AAPM 2013: Safety Improvement through Incident Learning E ...

Devia7ons  have  a  huge  impact  on  clinical  outcome  

Radiotherapy  and  Oncology  105  (2012)  4-­‐8  

Page 20: AAPM 2013: Safety Improvement through Incident Learning E ...

RT  quality  does  impact  on  outcome  when    RT  is  combined  with  drugs  

Designed  to  provide  90%  power  to  detect  a  10%  difference  (70%  ν    60%)  in  2-­‐year  overall  survival  rate    Sample  Size  =  861  Pa7ents  

28:2989-­‐2995,  2010   28:2996-­‐3001,  2010  Pre-­‐IMRT  Era  

Courtesy  of  David  Followill,  PhD  

Page 21: AAPM 2013: Safety Improvement through Incident Learning E ...

●  “It is sobering to note that the value of good radiotherapy is substantially greater than the incremental gains that have been achieved with new drugs and/or biologicals.”

Impact  of  Radiotherapy  on  outcome  Primary Endpoint Planned Secondary Analysis

Courtesy  of  David  Followill,  PhD  

70% ν 50%

Page 22: AAPM 2013: Safety Improvement through Incident Learning E ...

Courtesy  of  David  Followill,  PhD  

Non-­‐Creden7aled  Protocols  are  associated  with  more  protocol  viola7ons  

Study Major Deviations

Minor Deviations

Number of Patients

GOG 0184 44 (7%) 114 (17%) 654

GOG 0122 29 (15%) 37 (19%) 197

NSABP B14 135 (9%) 214 (15%) 1460

NSABP R01 72 (44%) 0 163

RTOG 9001 43 (14%) 76 (24%) 315

RTOG 9003 75 (7%) 188 (18%) 1073

Page 23: AAPM 2013: Safety Improvement through Incident Learning E ...

Courtesy  of  David  Followill,  PhD  

Creden7aling  lower  devia7ons    

Study Disease

Site Major

Deviations Minor

Deviations Number of Patients

COMS Eye 43 (5%) 47 (3.6%) 1166

GOG 165

Cervix

0

15 (21%)

70

RTOG 95-17 HDR & LDR Breast 0 4 (4%) 100

RTOG 0019 LDR Prostate 0 6 (5%) 117

NSABP B39/RTOG 0413

3D

MammoSite

MultiCatheter

Breast

3 (0.3%)

0 0

121 (10%)

42 (12%)

8 (9%)

1171

348

93

Page 24: AAPM 2013: Safety Improvement through Incident Learning E ...

Courtesy  of  David  Followill,  PhD  

Ins7tu7on  results  do  not  always  agree  with  phantom  results  

   

Comparison  between  insGtuGon’s  plan  and  delivered  dose  

Phantom H&N Prostate Spine Lung

Irradiations 1368 419 176 664

Pass 686 (79%) 162 (82%) 22 (63%) 17(75%)

Fail 187 35 13 59

Criteria

7%/4 mm

7%/4 mm

5%/3 mm

5%/5 mm

Pass 1135 (83%) 359 (86%) 119 (68%) 535 (81%)

Fail 233 61 57 129

Page 25: AAPM 2013: Safety Improvement through Incident Learning E ...

•  QA  data  from  prospecGve  clinical  trials  demonstrates  that  non-­‐adherence  to  protocol-­‐specified  RT  requirements  are  frequent.  

•  Failure  to  adhere  to  protocol  RT  guidelines  is  associated  with  reduced  survival,  reduced  local  control  and  potenGally    increased  toxicity.  

Summary  

Page 26: AAPM 2013: Safety Improvement through Incident Learning E ...

•  How  should  quality  assurance  measures    be  incorporated  into  clinical  pracGce  and  clinical  trials?  

•  What  does  this  imply  for  paGents  who  receive  radiotherapy  “off  study”?  

•  What  are  the  implicaGons  for  standards  of  quality  assurance  and  paGent  safety?  

•  What  should  be  the  standard  of  care  

Ques7ons  and  Implica7ons  

Page 27: AAPM 2013: Safety Improvement through Incident Learning E ...

Safety  Improvement  through  Incident  Learning  

 Experience  with  Incident  Learning  at  the  

Clinical  and  InsGtuGonal  Level  

AAPM  2013  Annual  Mee.ng  Educa.on  Session  August  7,  2013  

Eric  Ford,  PhD  University  of  Washington,  Seatle  

Page 28: AAPM 2013: Safety Improvement through Incident Learning E ...

Zietman et al. 2012

Page 29: AAPM 2013: Safety Improvement through Incident Learning E ...

ü “Each  department  should  have  a  department-­‐wide  review  commitee  which  monitors  quality  problems,  near-­‐misses  and  errors.”  

ü “Employees  should  be  encouraged  to  report  both  errors  and  near-­‐misses.”  

Safety is No Accident, Zietman et al. 2012

Page 30: AAPM 2013: Safety Improvement through Incident Learning E ...

•  ASTRO  report  2012  Safety  is  No  Accident:  A  Framework  for  Quality  RadiaGon  Oncology  and  Care.  Zeitman  A,  Palta  J,  Steinberg  M.  ASTRO;  2012  

•  AAPM  white-­‐paper  2012  Consensus  recommendaGons  for  incident  learning  database  structures  in  radiaGon  oncology.    Ford  EC,  Fong  de  Los  Santos  L,  Pawlicki  T,  Sutlief  S,  Dunscombe  P.    Med  Phys.  2012;39(12):7272-­‐90.  

•  ASTRO  safety  white-­‐papers  Safety  consideraGons  for  IMRT:  ExecuGve  summary.  Moran  JM,  Dempsey  M,  Eisbruch  A,  Fraass  BA,  Galvin  JM,  Ibbot  GS,  et  al.  Pract  Radiat  Oncol.  2011;1(3):190-­‐5.  Assuring  safety  and  quality  in  image-­‐guided  delivery  of  radiaGon  therapy.  Jaffray  D,  Langen  KM,  Mageras  G,  Dawson  L,  Yan  D,  Adams  R,  et  al.  Pract  Radiat  Oncol.  2013;in  press.  

•  ASRT  safety  white-­‐paper  RadiaGon  Therapy  Safety:  The  CriGcal  Role  of  the  RadiaGon  Therapist.  Odle,  T,  Rosier,  N.  ASRT  EducaGon  and  Research  Fnd.  2012.          

The  Call  for  Incident  Learning  

Page 31: AAPM 2013: Safety Improvement through Incident Learning E ...

Example  event  –  wrong  site  near-­‐miss  

•  PaGent  with  sarcoma  of  ley  calf  •  CT  sim  feet  first  for  treatment  feet  first;  MD  not  present;  temporary  marks  on  ley  leg  

•  On  treatment  planning  computer,  MD  sets  isocenter  and  draws  fields  on  wrong  leg,  not  realizing  the  ley/right  reversal  on  the  screen  

Page 32: AAPM 2013: Safety Improvement through Incident Learning E ...

Example  event  –  wrong  site  near-­‐miss  

R  

Page 33: AAPM 2013: Safety Improvement through Incident Learning E ...

Example  event  –  wrong  site  near-­‐miss  

•  PaGent  with  sarcoma  of  ley  calf  •  CT  sim  feet  first  for  treatment  feet  first;  MD  not  present;  temporary  marks  on  ley  leg  

•  On  treatment  planning  computer,  MD  sets  isocenter  and  draws  fields  on  wrong  leg,  not  realizing  the  ley/right  reversal  on  the  screen  

•  Plan  is  done,  approved,  and  passes  physics  check  •  Error  caught  by  therapists  at  first  treatment  day  –  saw  that  Rx  was  for  ley  leg  but  fields  on  right  leg  

Page 34: AAPM 2013: Safety Improvement through Incident Learning E ...

Resul7ng  Quality  Improvement  

•  Radioopaque  marker  to  prevent  R/L  reversal  •  Improving  safety  barriers  

– E.g.  physicist  and  therapist  checklists  •  Training  and  educaGon  

– EducaGon  module  for  incoming  residents    

Page 35: AAPM 2013: Safety Improvement through Incident Learning E ...

Ins7tu7onal  Studies  of  Incident  Learning  •  Clark  et  al.,  PaGent  safety  improvement  in  radiaGon  treatment  through  five  years  of  incident  

learning,  Prac  Rad  Onc  (2012)  •  Terezakis  et  al.,  An  evaluaGon  of  departmental  radiaGon  oncology  incident  reports:  

AnGcipaGng  a  naGonal  reporGng  system,  Int  J  Radiat  Oncol  Biol  Phys,  85,  919-­‐923  (2013)  •  Santanam  et  al.,  EliminaGng  inconsistencies  in  simulaGon  and  treatment  planning  orders  in  

radiaGon  therapy,  Int  J  Radiat  Oncol  Biol  Phys,  85,  484-­‐491,  (2013)  •  Ford  et  al.,  PrevenGon  of  a  wrong-­‐locaGon  misadministraGon  through  the  use  of  an  

intradepartmental  incident  learning  system,  Med  Phys,  39,  6968-­‐  (2012)  •  MuGc  et  al.  Event  (error  and  near-­‐miss)  reporGng  and  learning  systemfor  process  

improvement  in  radiaGon  oncology,  Med  Phys  37,  5027–5036  (2010)  •  Bissonnete  and  Medlam,  Trend  analysis  of  radiaGon  therapy  incidents  over  seven  years,  

Radiother  Oncol,96,  139–144  (2010)  •  Clark  et  al.,  The  management  of  radiaGon  treatment  error  through  incident  learning,  

Radiother  Oncol,  95,  344–349  (2010)  •  Arnold  et  al.,  The  Use  of  Categorized  Time-­‐Trend  ReporGng  of  RadiaGon  Oncology  Incidents:  

a  ProacGve  AnalyGcal  Approach  to  Improving  Quality  and  Safety  Over  Time,  Int  J  Radiat  Oncol  Biol  Phys,  78(5),  1548-­‐1554  (2010)  

•  Yeung  et  al.,  Quality  assurance  in  radiotherapy:  EvaluaGon  of  errors  and  incidents  recorded  over  a  10  year  period,  Radiother  Oncol,  74,  283–291  (2005)  

•  Huang  et  al.,  Error  in  the  delivery  of  radiaGon  therapy:  Results  of  a  quality  assurance  review,  Int  J.  Radiat  Oncol  Biol  Phys,  61,  1590-­‐1595  (2005)  

Page 36: AAPM 2013: Safety Improvement through Incident Learning E ...
Page 37: AAPM 2013: Safety Improvement through Incident Learning E ...

Major Accident

Minor Injury

Near Miss

Bad Practices

Heinrich’s Triangle

Heinrich, HW. Industrial accident prevention: a scientific approach, 1st Ed., 1931

Vast  majority  of  incidents  

Page 38: AAPM 2013: Safety Improvement through Incident Learning E ...

Incident  Repor7ng:  Usage  

0.0  0.1  0.2  0.3  0.4  0.5  0.6  0.7  0.8  

Incide

nts  /

 pa7

ent  

Page 39: AAPM 2013: Safety Improvement through Incident Learning E ...

CLINIC  A    Only  reportable  events    Hospital  PSN    <  1  /  year  

 

Incident  Learning  

CLINIC  B    Encouraged  to  submit  everything    Paper  forms    10  /  year  

 

CLINIC  C    Almost  all  staff  par7cipate    Electronic    10  /  week  

 

Page 40: AAPM 2013: Safety Improvement through Incident Learning E ...

More  reports  =  Safer  

Mardon  et  al.  AHRQ,  J  Pa.ent  Saf,  6,  226-­‐232,  2010  

NUMBER  OF  REPORTS  vs.  NUMER  of  pa7ent  safety  incidents  R2  =  -­‐0.33    p<0.001  

Page 41: AAPM 2013: Safety Improvement through Incident Learning E ...

0  

50  

100  

150  

200  

250  

300  

350  

400  

1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16  

#  Re

ports  /

 Mon

th  

Month  since  Feb  2012  

Kusano  et  al.  2013  

Incident  Repor7ng:  Usage  

Page 42: AAPM 2013: Safety Improvement through Incident Learning E ...

Remedia7on:  Proving  Impact  

Kusano  et  al.  2013  

0  

1  

2  

3  

0   5   10   15  

Mean  Severity  Score  

Month  since  Feb  2012  

p  <  0.01  

Incident  Repor7ng:  Usage  

Page 43: AAPM 2013: Safety Improvement through Incident Learning E ...

•  Called  for  by  numerous  authoritaGve  bodies  •  Valuable  source  of  informaGon  for  QI  •  Volume  (experience)  is  crucial  •  Value  of  a  naGonal  system  will  depend  on  good  incident  learning  conducted  at  the  insGtuGonal  level  

Summary:    Incident  Learning  at  the  Ins7tu7onal  Level  

Page 44: AAPM 2013: Safety Improvement through Incident Learning E ...

Safety  Improvement  through  Incident  Learning  

AAPM  2013  Annual  Mee.ng  Educa.on  Session  August  7,  2013  

The  ASTRO/AAPM  RadiaGon  Oncology  –  Incident  Learning  System    

Anna  Marie  Hajek  President  &  CEO  Clarity  Group,  Inc.  

 

Page 45: AAPM 2013: Safety Improvement through Incident Learning E ...

Safety  Improvement  and  The  Medical  Physicist  Community  

Pa7ent  Safety  &  Quality  

Improvement  Act  

Interven7on  and  Monitoring  for  Improvement    

Data  Analysis    Interpreta7on  

Report  of  Unsafe  Condi7on  or  Adverse  Event  

Medical Physicists can create a reporting culture

to sustain continuous safety improvement …

…Within a protected space created by the

PSQIA/PSO Structure

The  Basis  of  the  RadiaGon  Oncology  –  Incident  Learning  System  (RO-­‐ILS)  

Page 46: AAPM 2013: Safety Improvement through Incident Learning E ...

The  PaGent  Safety  and  Quality  Improvement  Act  of  2005  

•  PaGent  Safety  and  Quality  Improvement  Act  of  2005  (PSQIA)  –  Signed  into  law  July  29,  2005  –  Allowed  for  the  creaGon  of  PaGent  Safety  OrganizaGons  (PSOs)  

•  Impetus  for  the  Act  –  Healthcare  providers  fear  discoverability  and  liability  –  VariaGon  in  State-­‐to-­‐State  protecGons  

•  Limited  in  scope    •  Not  necessarily  the  same  for  all  healthcare  providers  

–  No  exisGng  federal  protec7ons  –  Data  reported  within  an  organizaGon  is  insufficient,  viewed  in  isola7on  and  not  in  a  standard  format  

Page 47: AAPM 2013: Safety Improvement through Incident Learning E ...

What  is  a  PSO  ?  •  A  PSO  is  an  enGty  (listed  by  AHRQ)  that  allows  providers  

to:  –  ParGcipate  in  paGent  safety  acGviGes  and  share  sensiGve  

informaGon  relaGng  to  paGent  safety  events  without  fear  of  liability  

•  The  work  done  by/with  providers  within  the  confines  of  a  PSO:    –  Fosters  a  culture  of  safety  in  a  safe  environment  –  Provides  a  beter  way  to  share  and  learn  about  quality  and  safety  

of  healthcare  delivery  

 PSOs  are  the  learning  labs  for  healthcare  

providers  where  event  analysis  and  recommendaGons  for  posiGve  and  sustainable  change  can  be  made  and  shared  broadly  to  improve  overall  

healthcare  delivery.  

Page 48: AAPM 2013: Safety Improvement through Incident Learning E ...

How  are  adverse  event  data    protected  now?  

•  Medical  Studies  Acts  –  State  specific  acts  to  protect  informaGon  collected  for  quality  assurance  purposes  

–  Largely  writen  to  protect  hospitals  and  the  peer  review  process  

– Differ  from  state  to  state  and  generally  do  not  cover  the  work  of  physicians  in  private  pracGce  or  clinics  not  owned  by  a  hospital  

•  Atorney  –  client  privilege  (work  product)  –  Tied  to  a  specific  case  or  claim  where  the  physician,  clinic  or  hospital  may  be/are  named  defendants  in  a  lawsuit    

Page 49: AAPM 2013: Safety Improvement through Incident Learning E ...

New  ProtecGon  Afforded  by  PSQIA  

•  PaGent  Safety  Work  Product  –  Any  data,  reports,  records,  memoranda,  analyses  (such  as  Root  Cause  

Analyses),  or  writen  or  oral  statements  (or  copies  of  any  of  this  material)  which  could  improve  paGent  safety,  health  care  quality,  or  health  care  outcomes;    

 And  that:    –  Are  ‘assembled  or  developed’  by  a  provider  for  reporGng  to  a  PSO  and  

are  reported  to  a  PSO,  which  includes  informaGon  that  is  documented  as  within  a  PSES  for  reporGng  to  a  PSO,  and  such  documentaGon  includes  the  date  the  informaGon  entered  the  PSES;  or  

–  Are  developed  by  a  PSO  for  the  conduct  of  paGent  safety  acGviGes;  or  –  Which  idenGfy  or  consGtute  the  deliberaGons  or  analysis  of,  or  idenGfy  

the  fact  of  reporGng  pursuant  to,  a  PSES  

 PSES:  PaGent  Safety  EvaluaGon  System    

(Provider  &  PSO  Specific  Process)  

Page 50: AAPM 2013: Safety Improvement through Incident Learning E ...

What  protecGons  are  afforded  by  working  with  a  PSO?  

•  Privileged  and  not  subject  to:  –  Subpoena  or  order  –  Discovery  –  Freedom  of  InformaGon  Act  

–  Legal  or  administraGve  proceedings  including  those  against  a  provider  

–  Disciplinary  proceeding  of  a  professional  disciplinary  body  

•  ConfidenGal  and  not  disclosed…except  in:  –  Criminal  proceedings  –  Provider  authorizaGon    –  Non-­‐idenGfiable  data    –  Law  enforcement  –  FDA  reporGng      –  PaGent  safety  acGviGes  –  Business  operaGons    –  Equitable  relief  –  Research  sancGoned  by  

Secretary  –  Voluntary  disclosure  to  an  

accrediGng  body  

Federal  Pre-­‐empGon  of  State  Laws    to  Level  the  Playing  Field  in  Terms  of    ReporGng  of  Near  misses  and  Events  in  a  Protected  Space  

Page 51: AAPM 2013: Safety Improvement through Incident Learning E ...

RadiaGon  Oncology-­‐  Incident  Learning  System  (RO-­‐ILS)  

•  Designed  by  ASTRO-­‐AAPM  to  address  the  need  expressed  by  the  RadiaGon  Oncology  community  for  a  naGonal  database  to  support  healthcare  quality  and  paGent  safety  of  paGents  served  

•  Comprised  of:  – An  electronic  web-­‐based  reporGng  system  to  report  events  within  the  pracGce  or  department  

–  ContracGng  with  a  PSO  that  receives  that  informaGon  in  a  protected  space  and  provides  reports  and  resources  back  to  the  RadiaGon  Oncology  community  to  achieve  the  goal  of  enhanced  safety  

Goal:  NaGonal  standardized  data  collecGon  specific  to  the  needs  of  the  RadiaGon  Oncology  community  sent  to  a  protected  space  for  learning  without  fear  of  liGgaGon  

Page 52: AAPM 2013: Safety Improvement through Incident Learning E ...

The  Development  Chronology  of  RO-­‐ILS  •  2010:  Early  discussions  led  to:  

–  Safety  is  No  Accident:  A  Framework  for  Quality  RadiaGon  Oncology  and  Care.  Zeitman  A,  Palta  J,  Steinberg  M.  ASTRO;  2012  

–  Consensus  recommendaGons  for  incident  learning  database  structures  in  radiaGon  oncology.    Ford  EC,  Fong  de  Los  Santos  L,  Pawlicki  T,  Sutlief  S,  Dunscombe  P.    Med  Phys.  2012;39(12):7272-­‐90.  

•  2011:  ASTRO  Membership  Survey:  85%  of  RadiaGon  Oncologists  and  94%  of  Medical  Physicists  would  use  an  ASTRO  sponsored  confidenGal  reporGng  system  for  medical  errors  and  near  misses  

•  April  2012:  ASTRO  RFP  for  partners  to  help  create  the  RO-­‐ILS  …  Data  CollecGon  Tool  and  PSO  (AAPM  joined  the  effort  in  Summer  2012)  

•  February  2013:  Current  work  –  ASTRO/AAPM  Steering  Commitee  –Clarity  /  Clarity  PSO  create  reporGng  

templates    •  Electronic  web-­‐based  tool  –  accessible  in  the  pracGce  se|ng  •  Templates  based  on  the  work  of  the  Ford,  et.  al.  in  the  Consensus  paper  

–  Beta  tesGng  of  RO-­‐ILS  to  begin  in  Summer  2013  –  PreparaGon  for  Launch  of  RO-­‐ILS  First  Quarter  2014  

Page 53: AAPM 2013: Safety Improvement through Incident Learning E ...

The  Basics  of  how  the  RadiaGon  Oncology  Community  can  parGcipate  in  the  RO-­‐ILS  

RadiaGon  Oncology  Department  /  Clinic  

joins  RO-­‐ILS  

Training  on  ReporGng  Templates  provided;  Procedures  for  Data  CollecGon  

Determined  

RadiaGon  Oncology  Department  /  Clinic  determine  who  may  enter  event  data  

PracGce  Review  of  Data;  Decision  on  what  events  will  be  sent  to  the  PSO  

made  by  clinicians  

Clarity  PSO  working  with  the  Radia7on  Oncology  -­‐Healthcare  Advisory  Council  

analyzes  naGonal  data  submited  as  PSWP  and  returns  recommendaGons  &  learnings  to    the  

RadiaGon  Oncology  Community  

Page 54: AAPM 2013: Safety Improvement through Incident Learning E ...

RadiaGon  Oncology  –  Incident  Learning  System  (RO-­‐ILS)  

•  Voluntary  parGcipaGon  •  Currently  will  be  offered  to  the  RadiaGon  Oncology  Community  at  no  cost  to  the  parGcipants  

•  EducaGonal  materials  are  being  prepared  to  help  the  RadiaGon  Oncology  Community  make  the  decision  on  parGcipaGon  

Page 55: AAPM 2013: Safety Improvement through Incident Learning E ...

What  other  healthcare  providers  have  gained  from  working  with  a  PSO:      

Awareness  in  repor7ng  

Outlier:    IdenGficaGon  and  hand-­‐off  process  issue  

Distribu7on  of  Medica7on  Error  Types  

Page 56: AAPM 2013: Safety Improvement through Incident Learning E ...

What  other  healthcare  providers  have  gained  from  working  with  a  PSO?  Improvements  from  Repor7ng  

Page 57: AAPM 2013: Safety Improvement through Incident Learning E ...

Safety  Improvement  through  Incident  Learning  

Progress  on    the  AAPM/ASTRO  System  

AAPM  2013  Annual  Mee.ng  Educa.on  Session  August  7,  2013  

Gary  Ezzell,  PhD  Mayo  Clinic  Arizona  

 

Todd  Pawlicki,  PhD  University  of  California,  San  Diego  

 

Page 58: AAPM 2013: Safety Improvement through Incident Learning E ...

Chronology  –  Commitments  

•  NaGonal  Incident  Learning  System  is  part  of  AAPM  and  ASTRO  strategic  plans  –  Subsequent  to  the  2010  meeGng  on  safety  in  radiaGon  therapy  

•  Partnership  proposed  at  meeGng  of  ASTRO  and  AAPM  leadership  in  March,  2012  

•  Approved  in  principle  by  both  governing  boards  during  summer,  2012  

Page 59: AAPM 2013: Safety Improvement through Incident Learning E ...

Rela7onship  between  organiza7ons  

•  ASTRO  has  the  contract  with  the  PaGent  Safety  OrganizaGon  

•  AAPM  has  Memorandum  of  Understanding  with  ASTRO  (under  development)  

•  Program  is  jointly  sponsored  (AAPM/ASTRO)  –  Web  links  through  ASTRO  and  AAPM  websites  

Page 60: AAPM 2013: Safety Improvement through Incident Learning E ...

•  Each  facility  will  enter  local  events  –  Can  analyze  and  report  locally  

–  Decide  which  events  to  upload  to  naGonal    

•  NaGonal  group  will  analyze  and  report  to  community  

 

Basic  data  flow  

Local facility

Local database

Local analysis and reports

Send to PSO?

National database

National analysis and

reports

Page 61: AAPM 2013: Safety Improvement through Incident Learning E ...

•  First  report  is  brief,  could  be  done  by  “anyone”  

•  Follow-­‐up  informaGon  will  then  be  added  by  facility’s  designees  –  Uses  AAPM  taxonomy  

Basic  flow  –  Local  

Local facility

Local database

Local analysis and reports

Send to PSO?

Initial report(brief)

Additional information

Page 62: AAPM 2013: Safety Improvement through Incident Learning E ...

3  types  of  events  to  be  reported  

•  Incident  that  reached  the  paGent  with  or  without  harm  

•  Near-­‐miss  event  that  did  not  reach  the  paGent  

•  Unsafe  condiGon  that  increases  the  probability  of  an  event  

Page 63: AAPM 2013: Safety Improvement through Incident Learning E ...

Example  event  –  wrong  site  near-­‐miss  

•  PaGent  with  sarcoma  of  ley  calf  •  CT  sim  feet  first  for  treatment  feet  first;  MD  not  present;  temporary  marks  on  ley  leg  

•  On  treatment  planning  computer,  MD  sets  isocenter  and  draws  fields  on  wrong  leg,  not  realizing  the  ley/right  reversal  on  the  screen  

•  Plan  is  done,  approved,  and  passes  physics  check  •  Error  caught  by  therapists  at  first  treatment  day  –  saw  that  Rx  was  for  ley  leg  but  fields  on  right  leg  

Page 64: AAPM 2013: Safety Improvement through Incident Learning E ...

Ini7al  report  

Page 65: AAPM 2013: Safety Improvement through Incident Learning E ...

Ini7al  report  

Page 66: AAPM 2013: Safety Improvement through Incident Learning E ...

Follow-­‐up  to  be  added  later  

•  Add  informaGon  

•  Classify  event  

•  IdenGfy  contribuGng  causes  

•  Record  correcGve  acGons  

Page 67: AAPM 2013: Safety Improvement through Incident Learning E ...
Page 68: AAPM 2013: Safety Improvement through Incident Learning E ...
Page 69: AAPM 2013: Safety Improvement through Incident Learning E ...

Op7on:    add  contribu7ng  factors  

Page 70: AAPM 2013: Safety Improvement through Incident Learning E ...

What  to  report  to  the  na7onal  ILS?  Events  of  possible  general  interest  

•  Events  for  which  there  was  no  safety  barrier  –  i.e.  “Here  is  a  failure  mode  we  never  thought  of”  

•  Events  which  passed  through  at  least  one  barrier  –  indicaGng  need  for  beter  systems  –  i.e.  “This  got  through  the  plan  check  and  made  it  to  the  machine”  

•  Events  involving  equipment  performance  or  communicaGon  between  equipment  

Page 71: AAPM 2013: Safety Improvement through Incident Learning E ...

What  will  happen  to  the  data  in  the  na7onal  system?  

•  Protected  from  legal  discovery  

•  Analyzed  by…  –  PaGent  Safety  OrganizaGon  (PSO)  staff  –  Subject  mater  experts:    RadiaGon  Oncology  Health  Advisory  Council  

•  Summarized  for  reports  back  to  parGcipants  and  community  at  large  

Page 72: AAPM 2013: Safety Improvement through Incident Learning E ...

What  will  be  the  outcome?  

•  Reports  –  Anonymized  descripGons  of  interesGng  events  –  Aggregated  informaGon  about  common  types  of  events  

•  Vendor–specific  •  Frequent  factors  

•  Improved  pracGces  

•  Improved  equipment  

•  Improved  safety  

Page 73: AAPM 2013: Safety Improvement through Incident Learning E ...

Ques7ons?  Primary  contact  people:    

Angela  Keyser  AAPM  ExecuGve  Director  [email protected]    Cindy  Tomlinson  ASTRO,  Senior  Manager  for  Security  and  Safety  [email protected]