A UX CASE STUDY - Cloudinaryres.cloudinary.com/general-assembly-profiles/image/upload/v142531… ·...
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A UX CASE STUDYBy Kristine Chatterjie
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Social media is re-energizing TV — acting like a shot of pure
adrenaline that’s fueling millions of digital conversations.
Nielsen Social
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9.1mpeople reached on Twitter for Breaking Bad finale
576,000average Tweets about each episode of The Walking Dead
60%of people interviewed watch at least 4 nights a week
Sources: Nielsen Data from 1/1/2014-11/30/2014,Nielsen Data from 9/1/2013-5/25/2014, User Interviews
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Tv Is Changing.
From the platforms and production, to the accessibility.
People want a more focused way to better connect
with friends — a way to filter out the noise.
The Problem
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The Solution
Where shows and conversations become one.
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The AudienceMillennials | Ages 18-34
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TheAnchor
“I enjoy turning people onto shows and love
seeing their reactions.I talk about tv a lot.”
• likes to make recommendations
• help be an advocate for tv appreciation
• introduce entertainment
• spark discussions
• watches at least 4 days per week on avg.
• hates spoilersdevices used for viewing
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“My friends and I frequently go over theories and
possible outcomes for characters.”
TheDirector
• likes discussions more than recommendations
• more selective of opinions
• spark discussions
• watches at least 4 days per week on avg.
• hates spoilersdevices used for viewing
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“i'm constantly quoting shows with friends. I mostly
use Twitter, Reddit, and a few blogs for news.”
The Social Media Specialist
• likes to make and get recommendations
• very social tv watcher
• hosts or attends viewing parties
• spark discussions
• watches at least 4 days per week on avg.
• hates spoilersdevices used for viewing
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“It's fun to have conversations about shows during lunch.”
TheIntern
• open for recommendations
• spark discussions
• watches 0-3 times per week on avg.
• hates spoilers
devices used for viewing
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The ProductionCompetitors | MVP | Wireframes
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EpisodeTime
no friend feature
tracker
calendar
GoWatchIt
no friend feature
movie focused
theatre information
confusing nav
TVShow Time
guide feature
calendar
play web series
message boards
Founddd
similar features
messaging feature
make accounts
focused on movies
Competitor Analysis
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Minimum Viable Product
• know what friends are watching
• watchlist: queue, favorites, have seen
• recommendations and ratings from wanted sources (invite-only platform)
• social media integration
• trending/popular
• avoid spoilers!
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The PitchPrototypes | Testing
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• Excitement!• Easy to navigate• Swipe gestures• Activity feed first• Lots of options
14 Testers
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The Next StepsAddl. Testing | Revisions | Features