A STUDY OF TEACHERS STRATEGY ON PROVIDING

FEEDBACK IN WRITING CLASS

(A Descriptive Qualitative Study at the Department of English

Education UIN Syarif Hidayatullah Jakarta)

A Skripsi

Presented to the Faculty of Educational Sciences in Partial Fulfillment of the

Requirement for the Degree of S.Pd. (Strata One) in English Education.

By:

NAZMILLAH

11160140000071

DEPARTMENT OF ENGLISH EDUCATION

FACULTY OF EDUCATIONAL SCIENCES

SYARIF HIDAYATULLAH STATE ISLAMIC UNIVERSITY

JAKARTA

2021

i

APPROVAL SHEETS

A STUDY OF TEACHERS STRATEGY ON PROVIDING

FEEDBACK IN WRITING CLASS

(A Descriptive Qualitative Study at the Department of English Education UIN Syarif

Hidayatullah Jakarta)

A Skripsi

By:

Nazmillah

11160140000071

Approved by:

Advisor I

Didin Nuruddin Hidayat, M.A. TESOL., Ph.D.

NIP. 19800730 200912 1 001

Advisor II

Maya Defianty, Ph.D.

NIP. 19801213 200901 2 005

DEPARTMENT OF ENGLISH EDUCATION

FACULTY OF EDUCATIONAL SCIENCES

SYARIF HIDAYATULLAH STATE ISLAMIC UNIVERSITY JAKARTA

2021

ii

ENDORSEMENT SHEET

The Examination Committee of the Faculty of Educational Sciences certifies that the

Skripsi Scientific paper entitled A Study of Teachers Strategy on Providing

Feedback in Writing Class” (A Descriptive Qualitative Study at the Department of

English Education UIN Syarif Hidayatullah Jakarta) written by Nazmillah, students’

registration number: 11160140000071, was examined by the Committee on February,

18th 2021. The Skripsi has been accepted and declared to have fulfilled one of the

requirements for the degree of S.Pd. (S-1) in English Education.

Jakarta, February 18th 2021

EXAMINATION COMMITTEE

Acknowledged by:

The Dean of the Faculty of Educational Sciences

Dr. Sururin, M.Ag.

NIP. 19710319 199803 2 001

Date Signature

CHAIRMAN Didin N. Hidayat, MA. TESOL., Ph.D.

NIP. 19800730 200912 1 001 (14/04/21) (..………..)

SECRETARY

Zaharil Anasy, M. Hum.

NIP. 19761007 200710 1 002 (01/04/21) (..………..)

EXAMINER I

Dr. Fahriany, M.Pd.

NIP. 197006111 99101 2 001 (12/03/21) (..………..)

EXAMINER II

Desi Nahartini, M.Ed.

NIP. - (15/03/21) (..………..)

iii

iv

ABSTRACT

Nazmillah. NIM. 1160140000071. “A Study of Teachers Strategy on Providing

Feedback in Writing Class” (A Descriptive Qualitative Study at the Department

of English Education UIN Syarif Hidayatullah Jakarta). “Skripsi” of English

Education Department, the Faculty of Educational Sciences, Syarif Hidayatullah

Islamic State University Jakarta, 2021.

Advisors : 1. Didin Nuruddin Hidayat, M.A. TESOL., Ph.D.

2. Maya Defianty, Ph.D.

Keywords : Feedback, Writing, Descriptive Qualitative Study

The purposes of this study are: a) to find out the teacher's perspective about feedback

in the writing activity in writing class at English Education Department of Syarif

Hidayatullah Islamic State University of Jakarta, b) to find out how do teachers provide

feedback on the student's writing activities in the writing class at English Education

Department of Syarif Hidayatullah Islamic State University of Jakarta. The method

used in this research is the descriptive qualitative method. The subject of this research

was the three lecturers who teach writing classes in English Education Department UIN

Syarif Hidayatullah Jakarta. The instruments used in this study were interviews and

documents. Based on the data obtained, the result shows that: a) the role of feedback

on the writing activity in writing class is important. b) lecturers use the combination of

indirect-direct feedback, and also the combination of oral and written feedback.

Teachers use the feedback according to the class’s condition and the goal of the level

of writing. The combination of oral and written, direct, and indirect feedback is

completing with each other.

v

ABSTRAK

Nazmillah. NIM. 1160140000071. “A Study of Teachers Strategy on Providing

Feedback in Writing Class” (A Descriptive Qualitative Study at the Department

of English Education UIN Syarif Hidayatullah Jakarta). “Skripsi” of English

Education Department, the Faculty of Educational Sciences, Syarif Hidayatullah

Islamic State University Jakarta, 2021.

Pembimbing : 1. Didin Nuruddin Hidayat, M.A. TESOL., Ph.D.

2. Maya Defianty, Ph.D.

Kata Kunci : Feedback, Writing, Descriptive Qualitative Study

Tujuan penelitian ini adalah: a) untuk mengetahui bagaimana pandangan para

guru mengenai peran umpan balik pada aktifitas menulis siswa di kelas menulis

di jurusan Pendidikan Bahasa Inggris, b) untuk mengetahui bagaimana cara guru

menyampaikan umpand balik pada aktifitas menulis siswa di kelas menulis di

jurusan Pendidikan Bahasa Inggris. Metode yang digunakan dalam penelitian ini

adalah metode kualitatif deskriptif studi. Subjek dari penelitian ini adalah tiga

dosen Bahasa Inggris yang mengajar kelas menulis di jurusan Pendidikan Bahasa

Inggris. Instrument yang digunakan dalam penelitian ini berupa dokumen dan

wawancara. Berdasarkan data yang telah diperoleh, hasil menunjukkan bahwa:

a) peran umpan balik dalam aktifitas menulis siswa di kelas menulis sangat

penting, b) para guru menngunakan kombinasi umpan balik secara langsung dan

tidak langsung, dan mennggunakan kombinasi umpan balik secara lisan dan

tertulis. Penggunaan kombinasi umpan balik tersebut digunakan sesuai dengan

kondisi kelas menulis dan tujuan dari kelas menulis tersebut. Kombinasi umpan

balik secara langsung, tidak langsung, tertulis maupun lisan sama-sama saling

melengkapi satu sama lain.

vi

ACKNOWLEDGEMENT

In the name of Allah, the Beneficent and the Merciful.

All praises are to Allah, the Lord of the worlds, who has been giving the writer

strength, patient, guidance, knowledge, ability, and blessing the writer to finish the

research entitled – A Study of Teachers Strategies on Providing Feedback in

Writing Class (A Descriptive Qualitative Study of the English Education

Department UIN Syarif Hidayatullah Jakarta). Peace and salutation be upon to our

Prophet Muhammad who has brought us from the darkness into the lightness.

The writer would like to express her profound honor and gratitude to her

beloved parents, Syaiful Mahrib and Nanik Yulia, who always support and pray

for the writer to finish this research and give their deepest love. And I also thank

to her big family, who always motivates her to finish this research.

The writer realizes that she would never finish this research without the help of

someone who closest to her. Therefore, she would like to express her gratitude to

the advisors Mr. Didin Nuruddin Hidayat, M.A. TESOL., Ph.D., and Mrs. Maya

Defianty, Ph.D. for the valuable advices, suggestions, guidance, comments and

support in complementing this research paper.

Furthermore, the writer would like to express her gratitude appreciation to:

1. Dr. Sururin, M.Ag., as the Dean of Faculty of Educational Sciences;

2. Didin Nuruddin Hidayat, M.A. TESOL., Ph.D. as the Head of the

Department of English Education;

3. Zaharil Anasy, M. Hum., as the Secretary of the Department of English

Education;

4. Dr. Farida Hamid, M.Pd., as the academic advisor of Class C in

Academic Year 2016/2017;

vii

5. All the lecturers and staffs in the Department of English Education.

Thank for the knowledge, motivator, advice, and support for the writer

during her study;

6. The writing lecturers in the Department of English Education for the

permission and help to conduct the research.

7. Her big families of Rumah Tajwid Indonesia who gives her support and

pray in finishing this research;

8. Her best friend is Sonia Mutiara Afifah. Thank for all of support, pray,

friendship, laugh, happiness that you gave during this research. The

writer feels deepest gratitude to have best friends like her;

9. All beloved friends of the Department of English Education 2016,

especially Anisa Andriani, Kurniati Wijayaningrum, Zakiyah Qurrota

A’yuni, and all member of C class for the motivational and support

during this study;

10. Thank everyone who has helped the writer and given a contribution in

finishing the research report. Moreover, whose names cannot be

mentioned one by one. The writer also apologizes in advance if she

missed anybody.

Depok, January 25th, 2021

Nazmillah

viii

TABLE OF CONTENT

APPROVAL SHEETS ................................................................................................. i

ENDORSEMENT SHEET.........................................................................................ii

SURAT PERNYATAAN KARYA SENDIRI………………………………..……iii

ABSTRACT…………………………………………………………………………iv

ABSTRAK ................................................................................................................... v

ACKNOWLEDGEMENT ......................................................................................... vi

TABLE OF CONTENT ........................................................................................... viii

LIST OF APPENDICES ............................................................................................ x

LIST OF TABLE ....................................................................................................... xi

LIST OF FIGURES .................................................................................................. xii

CHAPTER I : INTRODUCTION ............................................................................ 1

A. Background of Study ...................................................................................... 1

B. The Identification of Problem ........................................................................ 6

C. The Limitation of Problem ............................................................................. 6

D. The Research Question ................................................................................... 6

E. The Objective of Study ................................................................................... 7

F. The Significance of Study .............................................................................. 7

CHAPTER II: LITERATURE REVIEW ................................................................ 8

A. Writing ............................................................................................................ 8

B. Writing at University Level .......................................................................... 10

C. Feedback ....................................................................................................... 12

1. Definition of Feedback ............................................................................. 12

2. Function of Feedback................................................................................ 14

3. Feedback in Writing.................................................................................. 15

4. Focus of Feedback .................................................................................... 20

5. Kinds of Feedback .................................................................................... 21

ix

6. Providing an Effective Feedback .............................................................. 26

D. Previous Related Study ................................................................................ 27

CHAPTER III: RESEARCH METHODOLOGY ................................................. 29

A. Research Design ........................................................................................... 29

B. Research Place and Participant ..................................................................... 30

C. Research Instrument ..................................................................................... 31

1. Interview ................................................................................................... 31

2. Documents ................................................................................................ 33

D. Research Procedure ...................................................................................... 33

E. Data Analysis ............................................................................................... 35

1. Data Condensation .................................................................................... 35

2. Data Display ............................................................................................. 35

3. Conclusions ............................................................................................... 36

CHAPTER IV: RESEARCH FINDING….………………………………………38

A. Research Findings ........................................................................................ 38

B. Discussion .................................................................................................... 53

CHAPTER V: CONCLUSION AND SUGGESTION ........................................... 57

A. Conclusion .................................................................................................... 57

B. Suggestion .................................................................................................... 58

REFERENCES .......................................................................................................... 59

x

LIST OF APPENDICES

Appendix 1 : Writing Lecturer’s Semi-Structure Interview……….…...………..70

Appendix 2 : Lecture’s Feedback Document………………………….….……...72

Appendix 3 : Interview Transcript of Writing Lecturers…….………….……….78

Appendix 4 : Surat Bimbingan Didin Nuruddin Hidayat, Ph.D…………...……108

Appendix 5 : Surat Bimbingan Maya Defianty, Ph.D………………………......109

Appendix 6 : Surat Izin Penelitian…………………………………….…...……110

Appendix 7 : Reference Examination Paper………………………………….…111

xi

LIST OF TABLE

Table 2.1 : Direct and Indirect Feedback…………………………………….25

xii

LIST OF FIGURES

Figure 4.1 : The Feedback Document of Lecturer 1…………………………41

Figure 4.2 : The Feedback Document of Lecture 1………………………….48

Figure 4.3 : The Feedback Document of Lecture 2………………………….50

Figure 4.4 : The Feedback Document of Lecture 3………………………….52

1

CHAPTER I

INTRODUCTION

A. Background of Study

Writing is one of the productive skills that learners use for academic purposes

and has an essential role in the English teaching and learning process. Fareed et al.

(2016) supported that writing has an essential role in the language output used for

relating the knowledge. Writing helps students complete their academic requirements

because writing can help students describe and show their knowledge in written text

(Toba et al., 2019).

For example, at the university level, writing is the familiar factor for evaluating

a student’s ability at the end of the study period. PIRŠL et al. (2011) added that writing

is a tool for deciding whether students are successful at the university or not.

WritGraefen (cited in PIRŠL et al., 2011) students at the university level are expected

to mastering some types of written text to completing their academic requirements.

PIRŠL et al. (2011) added that students are expected to analyze and combine

information from many resources and have an authoritative viewpoint. When

combining the ideas with other resources, students must be responsible for their

opinion; the opinion must be restricted to the experts from the research, Flowers, and

Hayes (cited in PIRŠL et al., 2011). Therefore, the student’s opinion is credible because

experts support the student’s opinion.

Rao dan Durga (2018) added that writing is the system of the written symbol,

which describes sounds and words of the language, with different forms- capitalization,

the spelling of the word, punctuation, word form, and function. However, for several

people, writing is also one of the communication tools which makes people feel more

comfortable to show their feeling, especially for people who are hard to express their

feeling by speak to other people. Raimes (cited in Göçen, 2019) defined writing as the

2

communication of ideas, fluently and effectively, which can transfer the writer's

emotions, thoughts, hopes, and dreams by using correct symbols based on the

grammatical rules. Matsuda (2003, cited in Zaid, 2011) defined that writing is a

complex skill that allows the writer to show their ideas and makes them understandable

for readers. Moreover, writing can stimulate the writer's thinking as their reflection.

Mekhemeir (2005, cited in Zaid, 2011) also supported that writing also pushes the

writer to learn and make the written text understandable. Therefore, writing is

important for academic purposes; writing can help the writer to describe and show the

knowledge, and then writing is one of the communication tools which makes people

easy to show their emotions, thought, hopes, and their dream through writing.

Nevertheless, a study in China encounters the difficulties in acquiring writing

skills. According to Ying (2018), Chinese College EFL felt hard in the writing because

they did not know the idea to write, and they felt confused to show their opinion. Dar

and Khan (2015 cited in Fareed et al., 2016) also show data in Pakistan, writing skill

in Pakistan has a low significance level, the data said that it is only 2% enhancement

in 2003 from 1996. Fareed et al. (2016) detailed the problem is from the syntax,

coherence, the elaboration of the idea, improper use of vocabulary. Nunan (cited in Thi

& Anh, 2019) said that writing is an incredibly complex and challenging skill for those

who are learning English. Moreover, Rahmatunisa (2014) showed her data that

Indonesian students faced some problems in writing. The research divided writing

problems into three categories; linguistic problems, cognitive problems, and

psychological problems. First, students faced linguistic problems in writing; it related

to grammatical structure, formatting words, word classes, errors in using words, and

the article's use. Second, cognitive problems; related to organizing the paragraph,

difficulties of using word classes, getting lost the generic structure, making a

conclusion, and using punctuation. Third, psychological problems are related to the

student's mood. Writing is a complex skill because, in that skill, the writer must

implement many requirements in one task. At the sentence level, a writer must pay

3

attention to many aspects to make complete and clear sentences with appropriate

punctuation, spelling, grammar, structure, and vocabulary.

Thus, one of the problems is the difficulties of showing the idea in writing, but

there are other problems learners face in writing. First, learners have a problem in

relating the idea in their essay writing. Ahmed (2010, cited in Toba et al., 2019)

reported that Egyptian learners have a problem with coherence and cohesion in their

written essays. Thi and Anh (2019) also stated that at a higher level, a writer must have

the ability to relate the information in the paragraph to the text; therefore, it can make

coherent and precise information. Second, learners make an error in their written

projects. Nasser (2019, cited in Toba et al., 2019) stated that learners make an incorrect

composition in their writing, such as using grammar, punctuation, and spelling.

On the other hand, Fareed et al. (2016) argued that lack of writing skill arises

from two factors, there are from teacher and students. From the teachers, teachers use

inappropriate pedagogic approach. In contrast, the teacher teaches writing, including

providing appropriate feedback to the students, and most important, teachers lack the

ability to motivate students. On the other hand, students have writing challenges;

students lack reading, motivation, and practice.

The ability of writing skill does not come naturally (Thi & Anh, 2019). Writing

is a process. Students must spend more time practicing and reading many documents.

Reading is also important because it gives students have more information to support

their thought or their opinion. Othmand and Jaidi (2012, cited in Alharbi, 2015) also

claim that reading is an essential thing in learning because it provides students with

more knowledge. Reading and writing have a closer relationship. When students read,

they can rewrite the information or knowledge which they got with their perspective.

Then, to write good written text, students must have broader knowledge to supports

their claims; therefore, more reading is important.

Moreover, Graham and Perin (2007, cited in Fareed et al., 2016), with

technology, students can improve their writing ability. Lam and Lawrence (2002, cited

4

in Fattah, 2015) stated that technology provides students to get broader information

that teachers were not given in the class and also supports the student's learning process.

In fact, many students do not like writing (Fattah, 2015). Furthermore, Fattah

(2015) claims that teacher's assignments make them feel bored. The assignment should

have more variations. For example, Thornton and Houser (2003, cited in Fattah, 2015)

data, teachers use SMS to improve student's vocabulary. Students are typing text and

using the vocabulary more than once, so students can be familiar with the words and

use them by the context or situation. Then, Fattah (2015) adds that students make a

story with their friends together and make one or two sentences to describe their

moments; teachers can also see the story and monitor student's improvement in writing.

In the previous, based on Fareed et al. (2016), the lack of writing skill arises

from two factors, from teachers and students. Giving feedback to student's errors is a

crucial aspect of writing (Han & Hyland, 2015). Keh (1990) also said that feedback

is the fundamental element or important element in writing.

Based on Beason (1993, cited in Ferris, 1997) said that feedback and revision

on student's assignments are good pedagogical tools. Susan (2008) said that feedback

is also an important component of the formative assessment process. The formative

assessment gives the teacher or facilitator information about student's ability during the

learning process. There are many techniques to respond to student's writing, and

feedback is a general title of the techniques (Ravand & Rasekh, 2011). Keh (1990)

adds that feedback can be a reflection or evaluation for the writer. The writer can learn

where he or she has confusing information to the reader, lack of the development of

the knowledge or ideas, unclear knowledge, and also an inappropriate word choice or

the grammatical rules.

There is the type of feedback which explained in the Dessner's study (1991,

cited in Ferris, 1997) the study said that two of thirds teachers are providing the

feedback by the comment suggestion and advice. They also provide a substantial

comment that leads the student to revise their tasks. The feedback is also clear with the

comment because the teacher directly shows the student's mistakes and completes the

5

feedback with their suggestions to revise them. Wilson and Czik (2016) said that

teacher feedback divides into two, based on how teachers provide feedback and the

focus of the feedback. The way teachers provide feedback is divided into types; direct

and indirect feedback is based on Shute (2008 cited in Wilson & Czik, 2016). Then,

the focus of teacher feedback is based on the teacher's goal in the level of writing.

In the feedback, there is an interaction between students and teachers. The

interaction can be personal or group; it is according to the situation of the class. Ravand

and Rasekh (2011) supported that the process of feedback is an interaction between

teacher and students. The teachers support and guide writers through feedback and

suggest the writer do revision during writing, rather than at the end of the writing

activity.

Based Susan (2008), there are some strategies to provide feedback, such as the

timing when the teacher is giving feedback, the type of feedback, and the audience of

feedback (individual or group). These strategies can be given according to the student's

characteristics, the type of the assignments, and the classroom atmosphere.

Some researches concern about investigating the effect of the type of feedback

on class control and class treatment. For example, Jamalinesari et al. (2015) said that

the indirect feedback class is more show improvement than the direct feedback class.

Then, in Kisnanto (2016) result, the writer concludes that direct feedback helps

student's university improve their writing. Those investigations are important, but the

way teachers provide feedback in the class is important too. By investigating how

teachers provide the feedback, we can know how they are applying the type of feedback

in the class, such as indirect or direct feedback, written or oral feedback.

Based on previous paragraph, teachers must be able to use appropriate feedback

in the class, so feedback can help students improve their writing abilities. Wahyuni

(2017) supports in her data that the different type of feedback which teachers used in

the class did not have a different impact on student's improvement. How teachers

deliver feedback is very important to students, so students can understand the feedback

6

and revise the assignment. Therefore, the way teachers provide feedback determines

the student's ability to reflect and revise their error.

The researcher intends to conduct a descriptive study of how teachers provide

feedback in writing class from the elaboration above. Specifically, this research aims

to investigate how teachers provide feedback in the writing class. Moreover, the

researcher wants to investigate what type of feedback which teachers use in the writing

class.

B. The Identification of Problem

1. The learners have less knowledge and experience in relating ideas in the

text.

2. The learners have less knowledge to use an appropriate composition in

text, such as grammar, punctuation.

3. The teachers use an inappropriate type of feedback in the writing class.

4. The teachers have less ability to deliver feedback in writing class.

C. The Limitation of Problem

In this research, the writer limits the problem on the type of feedback

that teachers used in teaching writing. Therefore, the writer observes how

teachers provide feedback in writing class.

D. The Research Question

1. What are the teacher's perspectives about the feedback in the writing

activity in writing class?

2. How do teachers provide feedback on student's writing activities in the

writing class?

7

E. The Objective of Study

Based on the research questions, there are two objective studies that the

researcher wants to find out. The first is to find out the teacher's perspective

about the feedback in writing class, and the second is to find out how teachers

provide feedback in writing class.

F. The Significance of Study

By doing this study, the writer hopes it will be useful for herself to

knowing and comprehending feedback. For the teacher, it is a reminder of the

teacher that feedback is very important aspect in writing for helping the learner

to identify the error in the writing assignment. For students can practice

identifying their errors, especially in writing assignments, and they can practice

being more considerate about their mistakes in writing. For the next researcher,

the writer hopes that the researcher will get guidance for her or his research

about implementing feedback in writing class.

8

CHAPTER II

LITERATURE REVIEW

A. Writing

Based on Rao dan Durga (2018), writing is one of the English skills in

language learning. Furthermore, writing is also a complex skill. Because writing

was not only replaced scholar's ideas into another text, but the writer must be

careful to choose the appropriate words to represent his or her idea. Hence, the

idea is clear and valid.

Nunan (cited in Rao & Durga, 2018) said that writing is a too complicated

skill for students to conduct many variables in the same period. For example, when

students want to make a paragraph, they must think about the topic, show the idea

with a good organization. Then, in the writing sentence, students must attend to

capitalization, punctuation, sentence structure, and spelling. Writing is a

compilation of those things. Students must show their idea in the written text, and

a good sentence supports it, so the idea is clear and the reader can understand it.

Based on Ramírez Balderas and Guillén Cuamatzi (2018), there are five

main stages in the process of writing. The first is planning; in these stages, Tierney

and Pearson (cited in Ramírez Balderas & Guillén Cuamatzi, 2018) explained that

planning is divided into two common processes, knowledge mobilization and goal-

setting. The goal-setting includes the process of organizing the topic, the

objectives of the text, the aim of the text, which is what writers want to produce.

And then the knowledge mobilization; the writer has the opportunity to collect

information as the writer's resources to produce the text.

To collecting information, Spidev (2006, cited in Faraj, 2015) said the

writer could collect the data by listing the idea because listing the idea is important

to make the writer easier to develop the idea and also to consider the aim of their

9

writing. Then to collecting data, the writer must read a lot; it makes the writer

familiar with the topic. Moreover, the writer must ask the expert; in this stage,

expert's role is needed because experts are those who have more experience about

the topic which writer is going to write (Faraj, 2015). So, the writer also needs a

perspective from the experts to make the topic more in-depth and knowledgeable.

Ramírez Balderas and Guillén Cuamatzi (2018) is continuing; the

second is drafting. The writer will outline the organization of the topic. The writer

needs correction from his facilitator or teacher to continue to the next stage. The

fourth is aligning; in this stage, the writer is not only focused on the coherence of

the text. In this stage, the writer should pay attention to how they can engage the

reader to read the text. The teacher's correction is necessary because it can

facilitate the writer to enhance his writing product quality.

The next is revising; in this stage, the writer is attentive to the written text's

rightness; it includes the systematic of the text. Tierney and Pearson (cited in

Ramírez Balderas & Guillén Cuamatzi, 2018) add that revising is the process of

reread the text, rethink the opinion, reexamine the validation of the idea, revise the

purpose and also rearrange the presentation. The writer can revise his work from

his teacher and friends. In this stage, the teacher's role is needed to give feedback

to students. Faraj (2015) supports in his statements that students need to get

feedback from their teachers. The feedback includes the idea in a paragraph and

the correlation between ideas; this feedback can students revise their assignment

before publishing the writing assignment (Faraj, 2015). Therefore, before they

publish or collect the assignment, they can ensure their assignment, and students

can be more confident about their results.

The last stage is monitoring; the writer can do the revising and monitoring

at the same time. The teacher or his classmates can assist with the monitoring. So,

the writer can reflect on a specific area that he must improve; the monitoring stage

also helps the writer avoid writer's block. Faraj (2015) adds that the last stage of

writing is to publish the writing assignment. Tompkins (cited in Faraj, 2015) also

10

said that the publication stage is important to increase student's communication

with the real audience (peer and teachers or facilitators) and practice their

confidence to present their writing results. The teacher's role is also needed.

Because they are facilitators to evaluate student's assignments, teachers give a

suggestion; thus, students can improve their ability and make a well-written text

(Faraj, 2015).

Based on the explanation above, writing is a complex skill in which the

writer must pay attention to many things simultaneously, including the form and

the content. And then, the writers can follow the five stages during the process of

writing; there are planning, drafting, aligning, revising, and monitoring.

B. Writing at University Level

One of the purposes of writing is to completing education requirements,

especially at the university level. Ratnawati et al. (2018) agreed that academic

writing is an essential competence for students to fulfill their university's

academic requirements. Academic writing is very important for college students.

The experts agree that academic writing supports students in doing their

academic papers to finish their degrees (Ratnawati et al., 2018). According to

Van de Poel and Gasiorek (2012, cited in Ratnawati et al., 2018), academic

writing is also useful to complete some projects in university; making an essay,

theses, dissertation, and research paper.

At the university level, students must have writing skills, especially in

academic writing. Bailey (2013, cited in Ratnawati et al., 2018) said that

academic writing helps students compose their essay or other written assignment

with the appropriate rubric, good referencing, and the essay's idea organization.

11

The academic curriculum for writing at university is more flexible than

writing at junior or senior high school. Rudiyanto and Dayat (2019) supported

that material for writing at university is designed based on the goal or writing

level. The students are expected to compete to use the English language to show

their opinion in written text. Additionally, Cahyono and Widiati (2010, cited in

Sundari et al., 2016) also agreed that the university's English teachers have the

large opportunity and autonomy to design their teaching systems and materials.

Teachers make material to achieve the goal of the subject. Sundari et al. (2016)

said that material consists of concepts that teachers build to achieve the learning

objective.

Based on Sundari et al. (2016) data, they showed that the writing material

in every writing course level was different. The level of writing is divided into

three levels; in level 1, students learn to make good sentences; in level 2, students

learn to develop the sentences into a paragraph; in level 3, students learn some

types of essay and develop their paragraph to make a good essay (Sundari et al.,

2016).

It can be concluded that academic writing is an important competence that

students need to complete the requirement of their study in university. Then,

teachers have considerable autonomy to make materials for the writing courses

based on the writing goals. Writing is divided into three levels. Every level has

its own goal. So, students can develop their skills step by step. Therefore, from

those levels, academic writing can guide students to organize their paper for their

writing assignments in their college.

12

C. Feedback

1. Definition of Feedback

Feedback is a crucial aspect of the writing process (Keh, 1990).

Feedback guide students to revise their assignments. Archer (2010)

Feedback must be critical to support learners. Feedback includes comments

and suggestions to facilitate students to revise their assignments. Flower

(cited in Keh, 1990) said by commenting on the student's assignments.

Students can get more information to develop and organize the idea. Also,

they can realize the inappropriate tenses and word choices.

In other definitions, Narciss (2008, cited in Gielen et al., 2010) said

that feedback is response information about student's performances to

inform students in their learning process. Therefore, feedback is not only to

guide students to revise their assignments, but it also functions as a response

to student's actual performances in the learning process.

The meaning of feedback is not only to help students revise the

assignments. However, there are also three meanings of feedback based on

Kulhavy and Wager (cited in Nelson & Schunn, 2009); the first is

motivational meaning. Feedback can encourage students to realize their

mistakes in their assignments; students get the motivation to learn more

about their mistakes from feedback. The second is reinforcement meaning.

Feedback can be a reward or correction to students, according to the result

of the feedback. The last is informational meaning. Feedback might consist

of knowledge that students can be used to increase their ability to revise

their assignments. Therefore, the feedback includes motivation,

reinforcement, and knowledge to encourage students.

It described on Gibbs and Simpson (2004, cited in Gielen et al.,

2010) feedback can increase student's performance, feedback should be

detail and specific, objectives, it means that feedback is focused on students

13

process, not the characteristic of students, and the time of giving feedback.

The feedback is based on the assignment's goal, and the feedback is to

describe the student's learning concept and knowledge (Gielen et al., 2010).

Therefore, feedback consists of the comment or suggestion for the students,

which is detail, specific, and objective about the student's performance and

based on the assignment's goal.

Moreover, feedback is a part of the assessment. It is supported by

Clark (2011, cited in Evans, 2013) that assessment is a measurement of

student achievement in the learning process. Scriven (cited in Lee, 2007)

said that assessment could be classified into two types, according to the

timelines of giving assessment, there are formative and summative

assessment. Formative assessment is conducted during the learning process.

Scriven (cited in Lee, 2007) supported that formative feedback is conducted

during the learning process; it measures student's performances. Formative

assessment includes the progress of student's performance (Yorke, 2003).

Formative assessment also consists of the information about the strengths

and the student's weaknesses about their ability in their assignment, so,

students can improve and realize it through the assessment (Icy Lee, 2007a).

Then, summative assessment is usually conducted at the end of the learning

process, Scriven (cited in Lee, 2007).

So, based on the explanation above, feedback is a crucial aspect of

the writing process. Feedback includes the comment or suggestion, error

correction to support students in improving their ability, especially writing.

Moreover, feedback is a part of the assessment. Based on the timelines of

giving feedback, the feedback can be given during the learning process or

at the end of the learning process, and it called formative and summative

assessment.

14

2. Function of Feedback

Feedback is an essential and important aspect of the learning

process, especially in writing. It is supported by Hyland and Hyland (2006)

feedback is essential to develop writing skills, both for learning and student

motivation. Hyland and Hyland (2006) said in the process of feedback,

feedback is also important as a student's tool to have multiple drafts or

resources to develop their self-expression. The students have other

references to show their opinion through feedback. Hyland and Hyland

(2006) is also stated the function of feedback in general; feedback is an

important element of scaffolding that teachers provide to build learning

confidence and resource to students. Therefore students can participate in

target communities.

In Underwood and Tregidgo (2006), the function of feedback is

divided into the directive and facilitative functions. The directive feedback

is the comment or suggestion that teacher gives to students directly the

correction of their assignments or their works. Then, the facilitative

feedback is the comment or suggestion by the teacher who guides students

to correct their works independently; the feedback can be a question to

guide the students. Additionally, Ransdsell (Cited in Underwood &

Tregidgo, 2006) said that students prefer to combine both types of

comments. One of the students choosing the directive comment said that

directive comments are constructive to know the wrong part in their works.

The directive comment is more specific than facilitative feedback. Students

said that facilitative comment is also helpful because they can elaborate

their works based on the teacher's comments. Hence, the combination of

directive and facilitative comments can be used in student's work according

to their needs in their works or assignment.

15

It can be concluded; feedback is an important element to help

students get multiple resources to increase their ability to show their

opinion, elaborate their ideas, and increase the learning confidence in the

classroom's learning process.

3. Feedback in Writing

a. Teacher's Feedback in Writing Activity

Writing is a macro skill that is considered to be the most

challenging skill, according to students. We can see from these data by

Casanave and Hubbard (cited in Bitchener & Basturkmen, 2006) shows

that 85 supervisors from 28 departments at Stanford University said that

L2 doctoral thesis students have a problem in writing, especially in

produce sentences, such as grammatical rules, vocabulary, spelling and

also punctuation. The error of writing is also found in making a

sentence. Bitchener and Basturkmen (2006) confirm that writing

difficulties are also found in the forms and structure. To solving those

difficulties of writing, feedback can be a medium to evaluate the

student's difficulties. Tehrani (2018) supported that feedback plays a

vital role in evaluating and improving student's writing.

According to Sadler (2010, cited in Tehrani, 2018), feedback

does not only show the correct or the wrong progress of students. The

feedback is giving the elaboration of the student's idea and discuss

together. Students can revise their assignments and get suggestions from

their teacher or facilitator. One of the important steps in learning writing

is to consult the assignment or discuss with the teacher or facilitator.

Therefore, feedback is the facilitation which student can use to evaluate

their mistakes and discuss them with the teacher or the facilitation.

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Feedback can be given during the writing process or at the end

of the writing activity. According to Frus (1999), feedback in the

student's writing product is like a form of the paragraph at the end of the

writing assignment or notes in the email. Teachers are giving feedback

to student's assignments to help students to improve the ideas,

organization of their writing assignments.

There is a study from Underwood and Tregidgo (2006) when

teachers want to improve student's writing ability through feedback.

They must give effective feedback by giving the feedback depending on

the requirement of its writing quality. Additionally, students prefer to

get comments or suggestions precisely than teachers are grading their

work generally. Comment as feedback is not enough for students.

According to Cy Knoblauch and Lil Brannon (cited in Frus, 1999), the

dialogue between teacher and students is very important to clarify the

teacher's feedback. Therefore, if the students did not understand the

comment, they can ask the teacher directly, and students can apply the

feedback or the suggestion to their assignment.

There are some suggestions for responding to student's

assignments, (Frus, 1999). As an instructor or a teacher, before the class,

we need to explain the criteria of good writing or how we are grading

the assignments. Then, teachers or instructors can give the same

assignments to the students with the same topic, and then teachers

accompany students during the assignment; teachers can give feedback

at the end of the first assignment.

In the next meeting, teachers can give the same assignments

again and give feedback. The same assignments are beneficial to

students to make students practice to develop more ideas about the

topic, and they can construct good assignments by every comment

which teachers give in every assignment. Next, the teacher must give

17

clear comments or suggestions to the student's assignments. Then,

teachers must give the students the opportunity to clarify the topic in

their works, and the teachers only guide the students to solve their

writing problems.

During the feedback, teachers can give students some

instructions; the dialogue between teacher and students is also important

to build effective feedback. Next, when the teachers find the student's

assignment's mistake, teachers can explain the error to the entire class;

therefore, other students did not make the same mistake in their

assignments. Last, teachers can give an opportunity for students to get

feedback from other students, it is called pair responses, or teachers can

ask students to do a self-evaluation of their task.

b. Peer Feedback

Feedback given by the other student is called peer feedback

(Cahyono & Amrina, 2016). Farrah (2012, cited in Kuyyogsuy, 2019)

stated that peer feedback is one way to engage students in the process

to show their ideas, give and accept constructive feedback to enhance

their writing skills. Additionally, Rollinson (2005, cited in Kuyyogsuy,

2019) said that peer feedback is a long-term process. Students must read

a lot of drafts and cooperate with others to get the comment or

suggestion about the writing assignment; it can be written or oral.

Then, peer feedback is one of the feedback which is giving

students the opportunity to show their opinion about the peer's

assignment or work; students can learn and comprehend other's drafts.

It is supported in Chaudron (cited in Zhang, 1995) that peer feedback

can make students learn about their mistakes by reading other's drafts.

18

Furthermore, Chaudron (cited in Zhang, 1995) also shows his

opinion about the benefit of peer feedback. Peer feedback is the

facilitation for students to get more opinions and resource for their

assignments from the students at the same level. Students can get

informative correction not only from their teachers, but they also can

learn their mistakes from other's assignment first, and then they can

clarify to their teacher. Ramírez Balderas and Guillén Cuamatzi (2018)

are also showing the benefit of peer feedback. By comparing

assignments between students, students can enlarge their knowledge

and make students practice to think deeper and comprehend the writing

process and the use of language in different ways.

Moreover, peer feedback is the social activity that stimulates

students in the writing activity because peer feedback involves students'

learning motivation and increases their communication in the class with

their peers, Koka and Hein (cited in Kuyyogsuy, 2019). This type of

feedback also helps students open-eyed on their strengths and

weaknesses, Tsui and Ng (2000, cited in Kuyyogsuy, 2019).

c. Self-Feedback

In Indonesia, the teacher faced 40 students in an EFL classroom

is a prevalent situation (Akmilia et al., 2017). Furthermore, if the teacher

is faced with this situation in writing class, the process of giving

feedback is not optimal. According to Susanti (2013, cited in Akmilia

et al., 2017), teacher feedback is very common feedback that is used in

Indonesia. However, with this condition, we cannot always rely on the

teacher's feedback. Self- feedback is one of the solutions to solve this

problem.

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Self-feedback is developed from the students themselves,

Lamberg (1980, cited in Akmilia et al., 2017). According to Bitchener,

Young, and Cameron (2005, cited in Ramírez Balderas & Guillén

Cuamatzi, 2018), self-feedback is like indirect feedback; teachers give

an option that permits students to recognize their mistakes and to correct

them by themselves. Self-feedback is also developing a student's critical

awareness about their mistakes in their writing assignment. Students are

not only recognizing their mistakes and their error, but they must correct

them (Ramírez Balderas & Guillén Cuamatzi, 2018).

Self-feedback pushes students to be more aware of their errors,

especially in writing assignments. It is supported with a positive finding

of self-feedback; self-feedback is more powerful than teacher feedback

and students. Self-feedback is improving good behavior toward error

correction and activating metacognitive discussion in the classroom,

helping students learn about their mistakes (Ramírez Balderas &

Guillén Cuamatzi, 2018). Another finding comes from Fahmi and

Rahimi (2005, cited in Ramírez Balderas & Guillén Cuamatzi, 2018)

that self-feedback makes students intend and correct their assignment to

show their progress in writing.

It can be concluded that self-feedback gives students the

opportunity to reflect on their mistakes or error, especially in writing

assignments.

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4. Focus of Feedback

As we know, feedback is one of the essential tools to help students

to improve their skills, especially in writing skills. Based on Hubais et al.

(2014), the focus of feedback can be form or content, which helps students

get a better improvement in their result. Additionally, giving form and

content feedback to students in the EFL classroom is very common (Hubais

et al., 2014).

The first one is a form of feedback. Ashwell (2000) explains that

form feedback is feedback which is containing the correction about the

grammatical error. Ferris (2006, cited in Hubais et al., 2014) is also said that

form feedback is more focused on grammar.

And then, content feedback. Content feedback is more focused on

the cohesion of the paragraph, the idea's organization, and the correlation

of the idea in the text (Hubais et al., 2014). This definition also supported

by Ashwell (2000), content feedback contains the comment of the student's

assignment, which focuses on the content of the idea, the organization, and

the paragraph's coherence.

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5. Kinds of Feedback

In general, feedback is classified into two major classifications, oral

and written feedback. It is stated in Küçükali (2017) that feedback can be

conducted by a group or individual, and the feedback is classified into oral,

and written, or visual feedback. Additionally, I Lee (2003) said that

teachers could also provide feedback with direct and indirect feedback.

a. Written Feedback and Oral Feedback

Based on Grabe and Kaplan (2014 cited in Küçükali, 2017),

written feedback is explained as the response to student's performances

or student's assignments through writing comments or suggestions; it

can contain the student's strengths and weaknesses performance.

According to Mack (2009, cited in Agbayahoun, 2016) points of view,

teacher-written feedback is also defined as suggestions, questions, and

corrections toward student's assignments.

The teacher's feedback plays a central role in writing class

Hyland and Hyland (2006); it is supported on K. Hyland (2003 cited in

Hyland & Hyland, 2006) because they should write or show the

comment on the paper to provide the student's effort and student's

performance. And then, the process of written feedback is continuing;

the written feedback cannot be given once, Ravichandran (2002 cited in

Razali & Jupri, 2014). It is better for teachers to provide feedback during

the writing process to control the improvement of a student's writing

ability.

Moreover, there are some types of written feedback. According

to Agbayahoun (2016) views, the first is feedback, which is focused on

the form of the student's assignments, focused on the grammar. Then

the feedback is focused on the content of the student's assignments,

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focused on the idea and the construction of the idea or the way the

students deliver the idea into the written form. The last is the

combination between the grammar and the construction of the idea.

Therefore, written feedback is the feedback which is containing

suggestion, which is written directly in the student's assignment. It can

be questions or corrections to a student's sentence that focuses on

grammar, construction of the idea, or both of them, and it is also

according to the goal of the assignment. Thus, the students can know

the incorrect area in their assignment and use the feedback to revise their

assignment and improve the weaknesses area according to the teacher's

written feedback.

On the other hand, Brookhart (2008, cited in Ashrafi &

Foozunfar, 2018) defined that oral feedback is feedback from a teacher,

which includes the interaction between students and teachers. Sultana

(2015) also added that in the oral feedback teachers use some dialogue

activity to make feedback more effective. In this type, the teachers are

correcting student's errors by oral; it can be an individual or group of

students. Bayraktar (2012 cited in Fitriani et al., 2016) adds that direct

communication between teachers and students in the class helps the

student confirm the teacher's feedback, and the interaction process

between teacher and students can engage student's critical thinking. But

the schedule must be well-prepared.

Reid (2006, cited in Fitriani et al., 2016) shows the benefit of

the teachers-students interaction in the classroom. Students are more

understanding by listening to the feedback than the lecture read the

feedback on his paper; if students do not understand the teacher's

feedback, they can directly ask and confirm to the teacher at that time.

The teachers can also analyze the student's comprehension. The teachers

23

can also indicate the student's error individually and focus more; it helps

students know more about their weaknesses.

b. Direct Feedback and Indirect Feedback

Direct feedback is one of the methods that teachers do the

correction on the student's assignment. The teacher directly shows and

revises the student's assignment by providing the correct answer (Kang

& Han, 2015). Ferris (2006, cited in Nematzadeh & Siahpoosh, 2017)

also argued that direct feedback is a strategy of giving feedback to help

students revise their errors with directly correct information. Wilson

and Czik (2016) also argue that direct feedback is the teacher's feedback

that makes a proper correction and shows directly to students, and

students must be revised.

The students can directly identify their errors and also revise the

incorrect area with the teacher's guidance. This feedback is also

appropriate to the beginner students because the teacher is directly

shows the correct answer on the student’s assignments (Icy Lee, 2008).

Elis (2009, cited in Kang & Han, 2015) adds students at the beginner

level still need the teacher's instructions to relate words or language in

writing.

Direct feedback is useful to correct student's errors in grammar.

It is supported by Ellis et al. (2008, cited in Kang & Han, 2015) that

direct feedback has a good impact on student's grammar performances.

Direct feedback, the teachers use the symbol or circle the error and

comment, which includes the correct answer, so students only follow

the correct answer.

On the other hand, I Lee (2003) defined that indirect feedback is

how teachers provide feedback without the detailed, correct answer.

24

Wilson and Czik (2016) adds that teachers accompany students to build

their analysis and concept in their assignment. Because in indirect

feedback, teachers only locate the error or give students questions to

analyze their errors independently.

In the indirect feedback, the teacher only indicates the error by

highlighting the error, and the students have the opportunity to analyze

and revise the error. Indirect feedback is good for students. They can be

more active to reflect their own error and analyze the error by teacher's

clues. Indirect feedback is suitable for students who have higher writing

ability, or the students are on an advanced level of writing, based on

Ellis (2009, cited in Kang & Han, 2015).

Based on Shute (2008, cited in Wilson & Czik, 2016), indirect

feedback consists of examination and comprehensive. Examine means

that teachers ask to students and make a clarification about what they

write in the assignment. And then comprehensive means, it constructed

to deliver the idea, opinion, but teachers do not directly show to

students.

Based on the explanation above, direct feedback is explicit

feedback that the teacher gives to students with the correct form. The

teacher directly gives the proper answer to the incorrect student's

assignment. However, indirect feedback is implicit feedback that the

teacher gives to students without the correct form. In this type of

feedback, the teacher gives students the opportunity to analyze their

errors.

Moreover, differences between direct and indirect feedback are

shown in the table below. The table is adapted from (I Lee, 2003).

25

Table 2.1

Direct and Indirect Feedback

No. Type of Feedback Explanation Example

1. Direct Feedback Show and give the

correct answer

She is read reading

2. Indirect feedback

(show directly the

error)

Show the error She is read

Show the error and

classified the error

She is read Verb Form

3. Indirect feedback

(General comment)

Show the error

indirectly, by

highlighting the wrong

sentences, giving

general comment.

26

6. Providing an Effective Feedback

Based on Al-Bashir et al. (2016), there are some ways to give

effective feedback to students. First, the students must know the goal

of the learning; the teachers must make the students feel that students

need the subject learning. It makes students more motivated to reach the

goal of the subject focus. The students will develop a self-assessment

process to correct their tasks or projects.

Second, the teacher must give the students the opportunity to

self-assessment their task; therefore, the students can learn and reflect

on their mistakes first; after that, the teachers make it clear.

Third, the teacher must give them adequate information to

students because the teacher is the first source for students to provide

them with comments or suggestions. Then the teacher is more careful to

detect the student's mistakes than students. As a result, useful

information or quality information is very important in ensuring student

results.

Fourth, the teacher is allowing students to show their opinion.

Students get written feedback from the teacher; the teacher can give the

student an opportunity to have a discussion. The discussion is to clarify

the information that students get; it can be understandable or not for

students.

Fifth, the teacher can give good and inspiring motivation for

students. Sixth, provide extra assignments to evaluate the understanding

of students according to the teacher's feedback. Next, effective feedback

also includes important information to develop the teacher's method of

teaching. And then, while the teacher is giving feedback, it must use

positive feedback, it is the elaboration to give students motivation

during the writing class. Last, the teacher must choose the right moment

27

to give feedback. The teacher can give a variety of ways for giving

feedback; it can by online (email, video, or audio).

Therefore, there are eight ways to provide effective feedback to

students. The teacher can follow the way to make the feedback more

effective in the writing activity.

D. Previous Related Study

Some related studies will be used as references to help the researcher

conducts this study. The first related study has been conducted at Jambi

University by Dwi Anggraini, entitled "Student Perspective Toward Teacher's

Written Corrective Feedback on Student's Writing in Paragraph Writing Class".

In this research (Aggraini, 2018, p.16), the student felt that written corrective

Feedback was beneficial to them, especially about the error of their grammar.

The student could be aware of their mistake towards the teacher's written

feedback.

Second, the related study has been conducted by Ayu Sekar Wulandari

and entitled "An Analysis of Teacher's Corrective Feedback in Writing Skills at

Eight Grade Students of MTsN Sumberlawang in Academic Year 2016/2017".

In this research, Wulandari (2017, p.121) states that the teacher gives students

indirect feedback, the teacher asks students to find the correct form.

Third, the related study has been conducted by Muhammad Jauhari Sofi,

entitled "Study on Teacher Ways in The Class of Writing at the 3rd Semester

Students of English Departement of IAIN Walisongo in The Academic Year of

2010/2011." According to the research (Sofi, 2011, p.48), teachers are focusing

the feedback on both content and form, and the teacher gave the feedback at the

end of the writing class; teachers gave the feedback after the students collect their

writing product. Indirect and direct feedback is the method which is the teacher

used in the writing class.

28

Fourth, a related study has been conducted by Md. Nabinur Rahman,

entitled "Incorporating Different Forms of Feedback in Teaching Writing: An

Insight into a Real Classroom." According to Rahman (2017), the research used

personal experience when he conducted the writing class. The type of feedback

in this research is error correction, written comment, etc. The feedback

combination is very useful for students if the feedback can provide a detailed,

specific, and clear comment to the student's assignment.

Based on four related studies above, feedback can help students,

especially in writing skills. There is a novelty from this research, and it is crucial.

From the previous research, many researchers investigate the use of feedback to

improve student's writing skills, and the result said that feedback could improve

the student's ability. However, there is no study showing the reasons why

feedback has an important role in writing. Then, in this research, the writer also

describes the type of feedback of teacher used and the way teachers provide the

feedback in the writing class based on the goal in each level of writing.

29

CHAPTER III

RESEARCH METHODOLOGY

A. Research Design

This research is conducted with qualitative research and focused on

qualitative descriptive approach. Based on Creswell (2011), qualitative

research is the best research methodology to explore the researcher's variable

in this research. Nassaji (2015) supported that the qualitative method is a

popular method used to conduct his research. Another definition, Miles,

Matthew B and Huberman (1994) defined that qualitative research is the

everlasting research conducted in the field of the life situation. The life situation

is relatable with the everyday life of individual, groups, and communities.

Qualitative methodology is suitable for this research the aims of the

qualitative methodology are proper with this research. The researcher wants to

find out the way the teacher gives feedback to students in the writing class. It

means that the researcher investigated the everyday learning situation or

phenomena about teaching and learning writing.

According to Lambert and Lambert (2013), qualitative descriptive is a

design that describes the real condition in the research location. It is also

supported in Nassaji (2015) that the goal of this method to describe the factual

phenomena. The descriptive of the event is based on a logical manner, with the

correct organization. Kim et al. (2017) continued that qualitative descriptive is

an appropriate approach to identify the detail of event experience and

phenomena; it is discovering who, what, and where the phenomena happen.

There are six features of qualitative descriptive (Kim et al., 2017); The

first is qualitative descriptive shows the realistic perspective about the

phenomena, based on Sanderlowski (2000, cited in Kim et al., 2017). Second,

30

the qualitative descriptive uses less theory-driven than other qualitative

approaches. Third, the qualitative descriptive uses individual or focus groups to

collect data, and then its approach uses structured or semi-structured interviews.

Forth, the researchers commonly use purposeful sampling. Fifth, the

researchers analyze the data with content analysis. The last, the researcher

presents the findings or results with the descriptive summaries of the findings,

based on Neergaard et al., (2009, cited in Kim et al., 2017).

B. Research Place and Participant

The research primarily investigated the common phenomena that occur

in the language class. This research is conducted to investigate how the teacher

provides feedback in writing class. To complete the data, the writer collected

data in the English Education Department at one of Jakarta's state universities.

The English Education Department in this university has an excellent

accreditation. Both of the English Education Department and the university get

an A as a score of accreditation.

Other reasons, because the topic of this research is prevalent and

common issues at the university level. The researcher has a high possibility of

gaining more in-depth and detail information about the phenomena that the

researcher needs. This research started from August to September of the

academic year 2019/2020.

In this research, the writer chose writing lecture as the target population

of English Education Department. The writer is used purposeful sampling as

the technique to collect the data. Based on Creswell (2011), the researcher

selected individuals who have rich information or understand the research topic.

The researcher used this type of sampling to get more detailed information and

understanding of the phenomena.

31

For the lecturer, the researcher asks for help from the three writing

lecturers of the English Education Department. The researcher asked lecturer

how they provided feedback in the writing class. Then, the researcher also

collects the lecture's feedback document to complete the research data and

support the interview data.

C. Research Instrument

Based on Lambert and Lambert (2013), data collection of qualitative

descriptive is focused on the events in the research location. The researcher

conducted the research using two sources of data interviews and documents.

1. Interview

The interview is a familiar instrument that the researcher used to

conduct the qualitative research Creswell (2011). Based on Creswell

(2011), a qualitative interview is an activity by giving questions to the

participant in general, with open-ended questions. The researcher record

the answer or the information that the participant mentioned. Adhabi

and Anozie (2017) mentioned that interview is an interactive process

where someone asks some questions to get specific information about

the phenomena or based on the subject's point of view. The interview

attained more in-depth and detailed information about the teacher's

perspective about feedback and how teachers provide feedback in

writing class.

Based on Edward and Holland (2013, cited in Adhabi & Anozie,

2017), the interview is classified into three common types; structured

interview, semi-structured interview and unstructured interview.

The structured interview is a formal interview. Based on

Stuckey (2013, cited in Adhabi & Anozie, 2017) said that the

32

interviewer has the full power of control over the interviewee, the

interviewee has a less opportunity to be flexible in this interview. The

types of question-answer are short and have a direct answer (Adhabi &

Anozie, 2017). Some scholars suggest that a structured interview is

more appropriate with quantitative data because of the short and direct

answer.

Unlike structured interviews, based on Stuckey (2013, cited in

Adhabi & Anozie, 2017) , his definitions that this type of interview is

also same with a structured interview, an interview needs preparations

from the interviewer an outline, and questions to the topic. The response

of the research question depends on the interviewee. The interviewee

has an opportunity to show up their opinion. Based on DiCicco-Bloom

and Creabtree (2006, cited in Adhabi & Anozie, 2017), the semi-

structured interview helps the researcher to gain the qualitative data,

because the interviewer can explore much information through in-depth

interview. The interview can be conducted by individual or groups, and

in this research, the researcher decided to conduct an individual

interview with the qualified participants.

The last is the unstructured interview. Based on Stuckey (2012,

cited in Adhabi & Anozie, 2017), the unstructured interview needs to

be interpreted as a narrative interview. One of the unstructured

interview types is that the researcher does not prepare the questions. The

unstructured interview concerns social issues, and the researcher has to

become a member of the research topic. The interviewer asks the

interviewee some questions and takes notes.

The researcher chose the semi-structured interview as the type

of interview because the researcher had prepared the interview

questions. The interview conducted to get more in-depth information

about the phenomena that the research wants to know. To get deeper and

33

detailed information, the researcher must allow the interviewee to show

their opinions and experiences. Based on the aim of this research, the

semi-structured interview is suitable for this research.

2. Documents

The second instrument was the documents. Based on Creswell

(2011), documents will show a good source for data in this research. It

consists of public and private records about the participant. It can be a

newspaper, personal journals, letters, and meeting schedules. This

document provided information that helps the researcher to analyze the

phenomena in the research fields.

The document resources came from the lecturer. The researcher

collected some of the students writing assignments which consists

teacher's feedback on the assignment. The documents supported the

lecturer's claims in the interview. The documents also helped the

researcher to identify the type of feedback that the lecturers used in the

writing class. So, the combination of interview and documents

completed both of them.

D. Research Procedure

The research procedure started with the interview. Before the interview,

the researcher chose the qualified person on writing, because this research

focused on the writing. The interviewee was three lecturers who teach writing

in the English department. They had different experiences in teaching writing

and thought different writing level. The lecturer 1 had six years of experience,

lecturer 2 had one year of experience, and lecturer 3 had nine years of teaching

34

writing experience. From the interviewee, the researcher expected to get deeper

information about how they provide feedback in their writing class.

Because of the situation, the interview conducted by online, before the

interview, the researcher prepared the interview instrument. The instrument of

the interview consisted of eight questions; the questions were relatable with the

research topic. After preparing the interview instrument, the researcher

contacted lecturers to make a deal to do the interview. The researcher allowed

lecturer to choose the media for the interview and shared the instrument of the

interview. So, the lecturers learned the interview's question.

The lecturer 1 used zoom application for an interview; the interview

conducted on Wednesday, 2nd of September 2020. The lecturer 2 was more

confident to interview by Whatsapp application. The interview conducted on

Wednesday, 9th of September 2020, and the lecturer 3 chose google meet for

the interview. The lecture 3 used google meet because that media was easy to

access, and the lecture used the application while thought writing in the class.

In every interview situation, the researcher also prepared hand-phone to record

the lecturer's answer. The researcher and the lecturers needed roughly 30

minutes to finish the interview.

After the interview, the researcher collected the documents from the

three lectures. The documents consisted of the student's writing assignments

completed with the correction or feedback from the lecturers. Every lecturer

gave different documents because of they teach different writing level. The

lecturer 1 gave three documents; every text had a different topic. The

documents included lecturer's feedback. Every document had comment and

suggestion. The lecturer 3 also showed three student's assignments that

including the lecturer's comment and suggestion. There was a different

document from the lecturer 2. The lecturer 2 gave more than three documents.

It consisted of student's assignments and a list of code. The list of codes was

useful to guide students to revise their assignments.

35

The last was fixing the lecturer's answer and the document. The

researcher heard the lecturer's answer from the recording and wrote the answer

on the table based on the question. On the documents, the researcher checked

the documents. There were unclear documents; it meant the researcher

highlighted with different colors to show student's errors. It was very useful for

detailing the lecture's correction in the documents and made the documents

more detailed and clear.

E. Data Analysis

Based on Kawulich (2015), data analysis reduces the data to make sense

of them. Patton (cited in Kawulich, 2015) added three things that happen in

analysis; organizing data, reducing data, and linking the data. The researcher

conducted the data analysis based on Milles et al. (2014) with these stages: data

reduction, data display, and conclusion drawing/verification.

1. Data Condensation

Based on Milles et al. (2014), data condensation means selecting

and focusing the data that the researcher collected before. The researcher

collected data by instrument and document, so the researcher is filtering

and selecting data from the interview transcript and document. The

researcher only uses the relatable data of the research question.

Therefore, data condensation is filtering unnecessary data from

the interview and document. By classifying the data, the data can be

presented more straightforward and clear. The interview was

transcribed, and the researcher showed some of the participant's answers

to answering the research questions. The document has been analyzed

and classified based on the research the researcher needs. The

documents are also important in confirming the lecturer's interview.

36

2. Data Display

The data display or data presentation is organizing the data. The

form of data display can be an essay, charts, and also mapping types.

The most data display in qualitative method has been a text (Milles et

al., 2014). By presenting the data, the researcher easily analyzes the

data. The result of documents have been shown descriptively, and then

the researcher has done transcribed and narrated the lecturer's answer

based on the interview. The result of the documents confirmed and

validated the lecturer's answer in the interview.

In the data display, the researcher showed the research question.

The researcher picked the information from the lecturer's answers to

answering the research question. On the second research question, the

phenomena are explained descriptively from the document. The

researcher showed the document and described the phenomena based

on the document analysis.

3. Conclusions

The final step of data analysis is to conclude all the things in this

study. In this part, the researcher also verified the result of the data with

a unified theory. The researcher reduced the result of the data and

supported the result with a unified theory. In this stage, the researcher

also showed the previous research, which is suitable for this study. The

researcher verified the finding with the previous research. The

researcher can also compare the finding with other research. It can be

completed each other, and the finding is credible because the expert’s

theory supports the finding.

37

38

CHAPTER IV

RESEARCH FINDINGS

As explained in the previous chapter, the researcher chose the English

Education Department of Faculty of Educational Sciences at UIN Syarif Hidayatullah

Jakarta as the research resource. The instrument of the research is interview and

document. The writer chose three writing lecturers in English Education Department

as the participants of the interview. Furthermore, the participants asked through

interview guidelines. Moreover, the document is collected from those lecturers.

The researcher will answer the research question, which is stated in chapter 1.

The first question focuses on the teacher’s perspective about feedback in a writing

activity. The second question focuses on how teachers provide feedback on the writing

activity. The answer is below.

A. Research Findings

In determining this research, the researcher used some instruments to collect

the data. There are interviews and documents. This interview aims to find more

information about how lecturer’s perspective about feedback in writing and how

lecturers provide feedback in writing class. And then, documents supported the

lecturer’s feedback. The finding of the research answered two questions below,

1. What are the teacher’s perspectives about the feedback in the writing

activity?

Based on the lecturer’s answers, all lecturers said that feedback is

important, especially in writing skills. The result of their interview supports

the questions,

39

“Feedback tentunya sangat memegang peranan yang penting

dalam pengajaran writing…..”

(Feedback is currently an important aspect in teaching and

learning writing…..) –Lecturer 1-

“Hal itu penting di dalam pengajaran kemampuan menulis

karena melalui feedback guru tersebut…”

(Giving feedback on students’ works is necessary in English

teaching and learning…) –Lecturer 2-

“……Jadi itu sebagai pengingat mereka, bahwa kemampuan

mereka untuk menulis itu belum sesuai dengan standar

penulisan. Maka dari itu, diberikanlah feedback, itu adalah hal

wajib yang harus diberikan seorang guru…”

(Feedback is a reminder to students to develop their ability in

writing. Their written text must follow the writing requirement.

Giving feedback is necessary…...) -- Lecturer 3-

Lecturers also explained the reason why feedback is important to

students, especially in writing. The feedback can be a media to reflect their

ability. Students can analyze their weaknesses and their strengths and also

improve their ability in writing. Moreover, the feedback is also a reminder

to students that students must revise their writing errors based on the

writing requirement. This reason is supported in the result of the interview,

“….Melalui feedback itu mahasiswa bisa lebih paham dan bisa

menganalisa bagaimana kelebihan-kelebihan mereka dan

bagaimana kekurangan-kekurangan mereka dalam writing…..”

(..With feedback, students can more understand to analyze their

strength and weaknesses in their writing ability...)

“…karena melalui feedback guru tersebut, siswa dapat

mengembangkan kemampuan menulisnya…”

(….Because from the teacher’s feedback, students can improve

their writing ability..)

“….Jadi itu sebagai pengingat mereka, bahwa kemampuan

mereka untuk menulis itu belum sesuai dengan standar

penulisan. Maka dari itu, diberikanlah feedback..”

40

(Feedback is a reminder to students to develop their ability in

writing. Their written text must follow the writing

requirement…...)

However, in feedback, lecturers are not only analyzing the

weaknesses of the student’s writing ability, but the lecturers are also

necessary to analyze the strength part of the student’s writing ability in

feedback. It is beneficial to motivate the students to improve and develop

their writing ability, and also the positive comment can increase their

motivation to do better. One of the respondents is supported this statement,

“…..Namun satu hal yang perlu digaris bawahi, bahwa

memberikan feedback itu bukanlah hanya kemampuan dosen

untuk mampu menganalisa kelemahan tetapi juga harus bisa

menganalisa kekuatan, sehingga dengan feedback yang

diberikan mahasiswa itu tau dimana kekuatan mereka, sehingga

mereka bisa mempertahankan dan bahkan

meningkatkannya….”

(…There is an important thing that must be underlined, feedback

does not only consists the student’s weaknesses, but the teacher

must be able to analyze the strength of the students so that they

can maintain and also improve their ability.…)

The lecturer’s document supports the statement above. In the

document, lecturer 1 complete the feedback with the comment that show

the strength of the students. From the document, the lecturer used “A nice

example” and “a good conclusion” to express the strength of the students.

41

Figure 4.1

The Feedback Document of Lecturer 1

For example, they can reduce the bottle plastic. Therefore, many

programs from them can be a smart solution to make a good

environment. [A nice example]”

In conclusion, I believe that my discussion has allowed me to favor the

regulation can [regulation that can] give benefit to fix the problem, a

new invention can give benefit [benefits] impact and socialization [the

socialization] also give [gives] the solution. [A good conclusion, but

you lose some control over grammar here]”

2. How do teachers provide feedback in writing activity?

According to the lecturer's answers, overall, they provide feedback

with a combination of oral and written feedback based on the class's

condition. Moreover, the researcher also asked more in-depth about how

teachers provided their feedback to students, and teachers said that they use

mostly direct feedback, but sometimes they even use indirect feedback.

“…..Jadi memang di combine antara written dan oral feedback.

Jadi memang harus ada kombinasi antara written dan oral..”

(I use a combination between written and oral feedback…..)

“….Lebih banyak feedback tertulis, dan terkadang oral

feedback…”

(Mostly written feedback and oral feedback only

occasionally…)

42

“..Bila pertemuan tatap muka langsung, saya secara oral

langsung memberi tahu mana saja yang salah…”

(..If the class is conducted offline, I give oral feedback to

students, I show the incorrect statement…)

a. Written and Oral Feedback

Based on the lecturer 1, lecture uses the combination of written

and oral feedback; this statement is suitable with,

“…..Jadi memang di combine antara written dan oral feedback.

Jadi memang harus ada kombinasi antara written dan oral..”

(I use a combination of written and oral feedback…..)

Moreover, because of this situation, writing activity is

conducted online. Students collect assignments by google classroom.

The lecturer then gives the written feedback one by one in the student’s

assignment, and students access the document from google classroom.

If there is no time, the lecturer picks one or two general errors or the

most mistakes students made in the student’s assignment and shows

them on the screen through a zoom application. This explanation

supported by the result of the interview,

“Karena sekarang sistemnya adalah daring, jadi tentunya

teknisnya sedikit berbeda, jadi bisanya mahasiswa

mengumpulkan tugas melalui goggle classroom, ini biasanya

saya berikan feedback secara keseluruhan, semua mahasiswa

mendapatkan feedback. Tapi tergantung juga dengan

ketersediaan waktu saya. Karena mengoreksi writing adalah

pekerjaan yang membutuhkan waktu yang sangat banyak.

Ketika nanti mulai ada pertemuan kelas, seperti biasa saya akan

ambil contoh satu atau dua display melalui share screen lalu

kemudian kita bahas bersama. Secara umum strateginya masih

43

tetap sama, namun kita lakukan melalui online melalui fasilitas

share screen dari platform online, terutama zoom…”

(Now, teaching and learning are conducted online, so there is a

differences way. Students collect assignment by google

classroom, and I give general feedback to the students, every

student gets feedback. But it depends on my availability.

Because correcting writing assignment needs much time. When

we have a class meeting, I do the same thing, I pick one or two

examples, and I share on the screen, and then we discuss

together. In general, the strategy is the same, but we do the class

online via zoom meeting.)

The lecturer 1 also explained that the combination of written and

oral feedback was necessary. Oral feedback can complete written

feedback. Based on the result of the interview,

“…….Jadi memang di combine antara written dan oral

feedback. Jadi memang harus ada kombinasi antara written dan

oral, justru disatu sisi oral feedback pun sangat bagus. Karena

dia bisa menjelaskan dengan lebih lues, karena terkadang

mahasiswa juga complain terhadap feedback written yang

diberikan oleh dosen, karena terkadang tidak jelas ini

maksudnya apa. Jadi dosen kurang mengkomunikasikan apa

yang dimaksud dengan feedback nya tersebut…”

(..I use a combination of written and oral feedback. The

combination of both written and oral are good. Oral feedback is

good because oral feedback can be a media to confirm the

written feedback. Because sometimes students do not

understand the written feedback that the teacher gives to

students. The teacher lacks communication to deliver the focus

of feedback.)

“…….Nah ini justru adalah kesempatan yang baik sekali, ketika

diberikan feedback secara oral. Jadi bahasanya bisa lebih lues,

misalkan teacher hanya menulis coma slices di written

feedback. Itu kan bisa jadi mahasiswa belum paham mengenai

coma splices itu, nah melalui oral feeback ini bisa dijelaskan

44

apa yang dimaksud coma splices, contohnya bagaimana, lalu

bagaimana cara menghindarinya dan lain sebagainya…”

(Of course, it’s a good opportunity, when a teacher delivers

feedback with oral feedback, they can more comfortable to

deliver the focus of feedback, for example, in the student’s

assignments teacher wrote “comma splices” as a comment, if

students do not understand, the teacher can use oral feedback to

explain more about the comma splices, the example of the

comma splices, how to avoid them, etc. So, the combination of

them is good.)

From the answer and example, sometimes students do not

understand the teacher’s comments in their assignment. So, oral

feedback is useful to confirm the teacher’s correction of the student’s

assignment. And good communication is necessary to deliver feedback

to students.

Lecturer 3 is almost the same. Before this pandemic, writing

class is conducted offline, and the lecture gives oral feedback. It is

supported in,

“Bila pertemuan tatap muka langsung, saya secara oral

langsung memberi tahu mana saja yang salah….”

(…..If the class is conducted offline, I give oral feedback to

students, I show the incorrect statement….)

Moreover, the lecturer explained again after students presented

their assignments, the lecturer directly shows the error, and the students

must revise at that time.

“…..saya meminta mahasiswa untuk mengungkapkan kalimat

atau ide, lalu jika salah, saya langsung memperbaiki di depan

kelas, jadi semua mahasiswa dapat belajar dari hal tersebut,

dan tidak mengulangi kesalahan yang sama…”

45

(….I ask students to share their sentences and idea if, the

sentences and ideas are incorrect. I revise it directly in front of

the class. Therefore, all students can learn and do not do the

same thing …)

The lecturer also explained the online writing class. The writing

class is conducted online because of the pandemic. The lecturer chooses

google meet and google classroom as media for teaching and learning

writing. First, the lecturer has a discussion class with students in the

google meet, and then in every meeting, the students get an assignment,

and they collected through google classroom. The lecturer gives written

feedback one by one in the comment box after students collect the

assignment. It helps students to know about their mistakes. The

explanation supported in,

“…….Tapi ketika kondisi seperti ini, saya dan mahasiswa

sepakat memilih untuk menggunakan google meeting untuk

mengadakan pertemuan. Dan untuk tugas, saya menggunakan

google classroom, mahasiswa mengumpulkan tugas nya dan

saya memberikan written feedback di kolom komentar.”

(….But in this condition, my students and I choose google meet

to have a class. And for assignments, I use google classrooms,

collect the assignment, and give feedback in the comment box.)

It was different from lecturer 2; the lecturer said that the lecture

mostly uses written feedback in this pandemic. But occasionally, the

lecturer uses oral feedback. The explanation supported in,

“Lebih banyak feedback tertulis, dan terkadang oral feedback.

Untuk feedback tertulis, saya memberi tanda apa yang kurang

tepat pada tugas siswa tersebut, (direct or indirect) dan

46

meminta mereka untuk memperbaiki tugasnya. Untuk oral

feedback, saya memberikan tanda apa-apa saja yang kurang

tepat pada tugas mereka, dan membicarakannya di depan kelas,

jadi siswa akan lebih mengetahui apa yang salah dan

bagaimana cara memperbaiki hal tersebut.”

(Mostly written feedback, and oral feedback only occasionally.

For written feedback, I highlight what’s wrong or inaccurate in

students’ work (explicitly or implicitly) and ask them to revise

their work. For oral feedback, I highlight all kinds of errors or

inaccuracies and discuss them in front of the class so students

will be aware of what’s wrong or inaccurate and how to revise

them.)

For written feedback, the lecture highlights the student’s

assignment about their mistakes and asks them to revise it. Based on the

document, the lecturer gives the correction with code. Before the class,

the lecturer gives a list of codes as the student’s guidelines to revise their

assignment. So, students can know their errors from the list of the code.

For oral feedback, the lecturer uses this feedback to explain the mistakes

or the error which students do the most.

b. Direct and Indirect Feedback

This aspect is answered with interviews and documents which

the researcher got from the lecturer. From the interview with lecturer 1,

“Saya biasanya kombinasi, tetapi lebih banyak ke yang direct

feedback, saya langsung lakukan koreksi terhadap kesalahn-

kesalahan yang mereka lakukan. Jadi kombinasi saja, tapi

masih didominasi dengan direct feedback.”

47

(I usually combine them. I directly show the student’s errors and

correct them. I use the combination, but mostly I use direct

feedback.)

Lecturer 1 said that he used a combination of direct and indirect

feedback, but he used mostly direct feedback than indirect feedback

because direct feedback is more explicit than indirect feedback. He said

that he directly shows the student’s errors. Indirect feedback is very

useful to encourage student’s critical thinking, students learned to

analyze their error independently, but sometimes students do not

understand the implicit comment. It supported,

“Karena takutnya kalau saya memberikan indirect feedback

khawatirnya tidak jelas. Padahal sebenarnya indirect feedback

itu cukup bagus, artinya bisa me- encourage mahasiswa untuk

lebih berfikir kritis.”

(When in fact, indirect feedback is good, it can encourage

students to think more critically. Indirect feedback can stimulate

students to think more critically…)

The lecture statement is strengthened by these documents

below,

48

Figure 4.2

The Feedback Document of Lecturer 1

Another opinion is that related [is related] to the regulation [to

regulation] like socialization. The citizen [citizens], especially

intellectual prople must be responsible for this situation. They share

their knowledge and make a community that really considers the

environment. They can work with other organizations to reduce the

factor of gGlobal wWarming. | For example, they can reduce the bottle

plastic. Therefore, many programs from them can be a smart solustion

to make a good environment. | [A nice example]

In conclusion, I believe that my discussion has allowed me to favor the

regulation can [regulation that can] give benefit to fix the problem, a

new invention can give benefit [benefits] impact and socialization [the

socialization] also give [gives] the solution. [A good conclusion, but

you lose some control over grammar here]

Based on the document above. The lecturer showed the incorrect

part with the red font and also gave highlight the correct one directly.

The correction included a correction about capitalization too. Therefore,

the type of feedback that the lecturer uses in the feedback is mostly

direct feedback.

Lecturer 2 also said that he used the type of feedback according

to the level of writing. The lecturer uses direct feedback in the first and

second writing levels because students still need clear direction about

what they must do to improve their writing ability, or they need to get

clear feedback to revise their errors in their assignment. In the third and

49

fourth levels of writing, the lecturer tries to provide feedback with

indirect feedback. The lecturer allows the students to think and to reflect

on their errors first in their writing assignment, and revise it. It is

supported with,

“Untuk level pemula, semester 1 atau 2 contohnya, saya lebih

memilih menggunakan explicit feedback, jadi sisswa memiliki

petunjuk yang jelas apa yang mereka butuhkan untuk

memperbaiki tulisan mereka.

Untuk level yang lebih tinggi, semester 3 atau 4, saya lebih

memilih implicit feedback, jadi siswa memiliki kesempatan

untuk memikirkan apa yang kurang tepat pada tugas pertama

mereka dan mengidentifikasi kesalahannya, kemudian

memperbaikinya.”

(For low level students, first or second semester students for

example, I prefer explicit corrective feedback, so students will

have a clear direction of what they need to do in improving their

writing. For higher level students, third or fourth semester

students for instance, I prefer implicit corrective feedback, so

students will have opportunities to reflect on what’s or

inaccurate in their work first and identify the errors, then revise

them accordingly.)

At this time, lecturer thought writing at a higher level. The

lecturer uses indirect feedback on the student’s assignment. Although

the feedback is given indirectly, the lecturer directly locates and shows

the error by code. The list of codes is a guideline for students to revise

their assignments. It is suitable with the document below,

50

Figure 4.3

The Feedback Document of Lecturer 2

Even human tastes are kind or weird, but people still do know when they are

[BDel] dislike things. They need something to help them when theyare

feeling blue or frustrating. It makes them to feeling [BIF] intense with it, and

makes them called [BIF] [RN] ‘favorite object’. The background reasons

sometimes seem silly and no [BBWN] make sense at all. But, we don’t [BFS]

have a right to judge, or even blame them. Beside, I have my own favorite

object too.

Overall Comments:

Quite a number of minor grammatical mistakes in your essay. Less sensory

description of the object you’re talking about throughout your essay.

Based on the document, the yellow highlight shows the wrong

word, and the red font shows the type of error. The students know their

error by the code that the lecturer gives to students before the class

started.

Next, lecturer 3 said that she uses direct feedback when the writing

class is conducted offline. The students have the opportunity to share

their idea or the topic directly, and when the topic or idea is incorrect,

the lecturer revises it directly in the class. It is related to the lecturer’s

statement,

51

“Jadi saya itu kalau dalam pertemuan itu biasanya memberikan

feedback secara langsung, pada saat mereka mengungkapkan

kembali apa yang mereka tulis, atau mengungkapkan ide, ada

kesalahan dalam memproduksi kalimat, biasanya saya langsung

cut kalimat tersebut..”

(In the meeting class, I give feedback directly, when they show

the idea that they are written, if there is an incorrect statement,

I directly cut it…)

Then, the lecturer uses indirect feedback, too, especially when

the lecturer checks student’s assignment at home.

“Saya juga memakai indirect feedback secara tidak langsung,

ketika saya memeriksa tulisan mereka, saya bawa pulang dan

saya berikan indirect feedback. Jadi indirect feedback yang

dimaksud itu, saya menandai bagian yang salah, saya garis

bawahi, kemudian saya kasih catatan, terkadang saya juga

menulis secara umum, sebagai contoh,

“Kamu harus banyak belajar mengenai grammar”

“Menggunakan kosakata yang tepat”

“Kamu harus lebih menguasai tentang plural dan singular nya,

grammatical rule nya atau kamu harus menguasai tenses nya

lagi””

(I also use indirect feedback, and I correct their assignment in

my home. Indirect feedback, in this case, means that I

highlighted the incorrect part, I underlined and I give a note, or

I write a general, for example,

“You should learn grammar more”

“Please, use the correct word”

“You should mastering plural and singular, and learn more

about tenses”)

The document is also supporting the indirect feedback which the

lecturer used. The lecturer gives a general comment at the end of the

assignment. The document is presented below,

52

Figure 4.4

The Feedback Document of Lecturer 3

Comment Feedback: You do not divide the details into parts. What do

you mean by context? You meant background?

Additionally, she said that when the class was conducted online,

she provided feedback one by one in the google classroom comment

column. Thus, after students collect the assignment in google

classroom, she gives the feedback directly. However, when the

feedback is still unclear, she uses goggle meeting to discuss the

feedback with all the students.

“…….Tapi ketika kondisi seperti ini, saya dan mahasiswa

sepakat memilih untuk menggunakan google meeting untuk

mengadakan pertemuan. Dan untuk tugas, saya menggunakan

google classroom, mahasiswa mengumpulkan tugas nya dan

saya memberikan written feedback di kolom komentar.”

(….But in this condition, my students and I choose google meet

to have a class. And for assignments, I use google classroom,

students collect the assignment and I give feedback in comment

box.)

53

B. Discussion

The research aims to know how teachers provide feedback in the class.

Every teacher has their idealist to choose an appropriate type of feedback, but the

way they deliver the feedback is also important. Because feedback is one of the

media to help students evaluate their ability, they can improve their ability with

feedback.

Based on the finding that is presented above. Feedback is important and

also a crucial aspect of the learning process. Dignen (2014, cited in Klimova, 2015)

also said that feedback is essential for communication skills; by feedback, the

teachers can motivate students to continue learning and improve their

performances. Especially in writing, Keh (1990) argues that feedback is a crucial

aspect of writing. Feedback guides students to revise their assignment because

Brookhart (2008, cited in Küçükali, 2017) aid feedback consists of comments that

can help students revise their assignment. Based on Flower (1979, cited in Keh,

1990), the comment can guide students to broaden their idea and help students

reflect on their errors. The additional comment from the feedback can help students

get detailed information about their assignments, Narciss and Huth (2006, cited in

Gielen et al., 2010). Wahyuni (2017) also believes that feedback is important;

students can review and focus on the subject they learned before.

Mory (2003, cited in Gielen et al., 2010) showed the reason why feedback

can improve student's learning. The first is feedback can be used as an opportunity

to improve the reaction rate and/or precision. The second is that feedback can

affirm the correct answer in the student's assignments (focused on the correct

response). The third is feedback is information to students to validate and change

their incorrect responses in their assignments (focused on the incorrect response).

The last is feedback can help students to build their schemata in their learning

process.

54

It is also important; feedback does not only consist of the comment of the

student's error. Based on Kulhavy and Wager (1993, cited in Nelson & Schunn,

2009) one of the feedback meanings is motivational meaning. Kulhavy and

Wager's opinions are suitable with Wahyuni (2017) that feedback must consist of

both weaknesses and strengths of student's abilities. It is suitable with the way

lecturer 1 provides the feedback; the lecturer adds a positive comment about the

strengths aspect in student's assignments. Klimova (2015) supported that teachers

should not only focus on the correction; it can make students have less confidence

through their assignments. Ravichandran (2002, cited in Razali & Jupri, 2014)

argued that students feel more interested in writing activities when their teachers

are more interested in their topic of writing rather than the language form. The

teachers start with a discussion about the student's topic by commenting on the

topic's positive side. If the topic or the language form is inappropriate or improper,

the teachers can correct or give suggestions for a better result. Therefore, feedback

consists of comments about the student's weaknesses and consists of a positive

statement to encourage students to improve their ability and maintain their

strength.

Then, the lecturers provide feedback according to the class and the

student's condition. One of the lectures mostly used written feedback in the writing

class. Written feedback can be a question, comment, code toward a student's

assignment, based on Mack (2009 cited Agbayahoun, 2016). In the feedback, the

teacher's role is important because the correction depends on the teacher's point of

view. Hyland and Hyland (2006) has the same argument that teachers play a central

role in the writing class. In the feedback, the teachers must make sure that students

understand the feedback (Razali & Jupri, 2014). Additionally, in writing feedback,

teachers directly write the comment or suggestion in the student's assignment.

On the other hand, other lecturers used mostly oral feedback in their writing

class. It is different from written feedback; oral feedback includes interaction

between teacher and students. Brookhart (2008, cited in Ashrafi & Foozunfar,

55

2018) also argue that there is an interaction between students and teacher in oral

feedback, and it can be conducted one by one or in a group. Sometimes, students

understand more by listening to the explanation of the teacher. Teachers must try

to communicate their written feedback to students (Razali & Jupri, 2014).

Bitchener et al. (2005, cited in Razali & Jupri, 2014) added that students could

improve their writing if teachers directly deliver the feedback frequently. When

the oral feedback is conducted, it is a perfect time for students to confirm the

misunderstanding about the teacher's feedback. Thus, students can be more aware

of their weaknesses in their writing.

Then, to provide feedback, one lecturer used direct feedback. The lecturer

showed the error directly and revised the error. Direct feedback is more precise

than indirect feedback. According to I Lee (2003), direct feedback is the feedback

that consists of the explicit revision and consists of the correct answer. The

teachers can add the sign-in incorrect part. Nematzadeh and Siahpoosh (2017)

supported that teachers located the error by circling or lining with a colored pen

and give a short comment as the correct answer in the student's assignments.

Chandler (2003, cited in Mahfoozifard & Mehdiabadi, 2016) reported from her

research that 31 students prefer to choose direct feedback from their teachers

because the feedback can help them to revise their assignment.

Other lecturers used indirect feedback, and they delivered differently.

Based on I Lee's table, the indirect feedback is divided into two types: the lectures

indicate the error, but they did not give the correct answer. The second one is that

the lectures only give a general comment on the student's assignments one of the

lectures used code to show student's errors, and other lectures only give general

comments at the end of the assignments. Lee (2004, cited in Mahfoozifard &

Mehdiabadi, 2016) supported that indirect feedback is when teachers provide a

symbol in student's assignments, but they do not give the correct forms.

Many experts believe that indirect feedback is more beneficial for

advanced students Chambers (2006, cited in Nematzadeh & Siahpoosh, 2017). By

56

practicing indirect feedback, students can practice learning how to solve their

problems independently, based on Lalande (1982, cited in Nematzadeh &

Siahpoosh, 2017). The use of direct and indirect feedback is also according to the

students' condition and the writing level's goal. In Chen (2018) studies, students

who study in the first-year English major are still confused about the error. Even

though the teachers have been pointed at the error. The problem can be a similarity

of the words because they have limited vocabulary or are still confused to

distinguish similar words. In this case, a symbol from teachers is not enough for

students, and the students still need the teacher's guidance to solve their problem

directly.

Furthermore, some researchers believe that the combination of oral and

written is good. In her research, Diab Rula (2015) that students more accept the

combination of oral and written feedback. Then Sofi (2011) also believe that the

combination of direct and indirect feedback is effective for students, students can

directly reach their errors through direct feedback, and indirect feedback is

encouraging students to learn how to analyze their errors and revise them. The

combination of oral and written, direct, and indirect feedback is completing with

each other. In writing, the teachers not only choose appropriate feedback, but they

must be able to appropriately provide the type of feedback according to the

condition of the class, students, and the goal of the writing level. Therefore,

students can use the feedback to revise their errors and improve their writing

ability.

57

CHAPTER V

CONCLUSION AND SUGGESTION

A. Conclusion

Based on the data analysis, feedback is an important aspect of teaching

and language learning, especially writing. From the teacher's perspective,

feedback is an aspect that facilitates students to evaluate their assignments. It

consists of a teacher's analysis of the student's ability. With feedback, teachers

also help students to reflect on their weaknesses and improve them. However,

feedback does not only consist of the weaknesses of students. Teachers must be

able to analyze the strengths of the student's abilities. Therefore, feedback is

not only useful to evaluate the weaknesses of student's ability, but feedback is

also useful to motivate students to maintain their strength.

Then, lecturers provide feedback on different types of feedback.

Lecturers provide feedback with oral and written feedback. It is based on the

class's condition; when the class is conducted offline, lecturers provide oral

feedback mostly; they show the error which students did the most and explain

how to revise it. Students get written feedback from take-home assignments.

However, when the class is conducted online, lecturers mostly used written

feedback. Students collected their assignment in the email or some media, and

then the lecturers give them the feedback; it can be a general comment or direct

comment.

Moreover, lecturers also provided direct and indirect feedback on

student's assignments. Lecturers also provided indirect and direct feedback in

the class. Sometimes, Lecturers prefer to pick one or two errors from the

students and explain them in the class. Lecturers used direct feedback to the

student's assignment; one of them highlighted the error and gave the correct

58

answer. Then, the other lecturers gave general comments after the assignment

or in the comments box.

B. Suggestion

1. Lecturers are expected to provide feedback with a combination of

written feedback and oral feedback. The cross between them is

important because the combination of them is important to confirm each

other. If the written feedback is not clear, lectures can re-explain with

oral feedback. Then, written feedback is also important because students

have a note about their error. So, students have a note about their error.

Sometimes, if lectures only gave oral feedback, students forget about

the feedback.

2. Lecturers are expected to provide direct feedback to each student's

assignment. Therefore, students focus more on their error, feedback in

front of the class is also necessary, but students also need feedback

directly for themselves.

3. Lecturers are expected to guide students to do a self-feedback and peer

feedback. It will encourage students to learn and analyze their mistakes,

and also lectures prepare the feedback guideline before the students

conduct self and peer feedback.

4. A positive comment is also important for students. The positive

comment builds the motivation for students to improve their ability, and

they feel more confident about their performance.

59

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69

APPENDICES

70

Appendix 1 : Writing Lecturer’s Semi-Structured Interview

Modified from Razia Sultana’s Thesis entitled “The Survey on Using Oral

Corrective Feedback in ESL Classroom in Bangladeshi Context”

(https://core.ac.uk/download/pdf/61807144.pdf)

Muhammad Jauhari’s Skripsi entitled “Study on Teacher’s Ways of Giving

Feedback in the Class of Writing at the 3rd Semeseter Students of English

Department of IAIN Walisongo in the Academic Year of 2010/2011”

Interview’s Guidelines

No. Questions

1. What is your goal in your writing class?

(Apa yang menjadi tujuan Anda dalam kelas writing Anda?)

2. What is your perspective about teacher’s feedback, especially in writing

class? Why is it important to students?

(Apa yang Anda pikirkan mengenai feedback yang diberikan guru,

khususnya di kelas menulis? Kenapa hal itu adalah hal yang penting?

3. When did you do the feedback? During the writing’s class or in the end of

the class? Why?

(Kapan Anda melakukan feedback? Ketika kelas menulis berlangsung atau

ketika kelas berakhir? Kenapa?)

5. How do you provide the feedback in the writing class? With written or oral

feedback? And how you provide the feedback with those types?

(Bagaimana Anda memberikan feedback di kelas menulis? Dengan tertulis

atau berbicara langsung? Dan bagaimana cara Anda memberikannya?)

6. What is your focus on your feedback? Content of the writing or form?

Why?

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(Apa yang menjadi fokus Anda dalam memberikan feedback? Isi atau

struktur informasi yang ada dalam tulisan atau tata bahasa? Kenapa?)

7. How do you provide your feedback? Indirect or direct feedback? Why you

choose it? And how do you apply the feedback you your student?

(Bagaimana cara Anda memberikan feedback Anda? Secara direct atau

indirect? Kenapa Anda memilih tipe tersebut? dan bagaimana cara Anda

menerapkannya?

9. Is there any difficulties when you give feedback to the student? And how

you handle it?

(Apakah ada kesulitan yang dialami selama memberikan feedback kepada

siswa? Jika ada, apa dan bagaimana mengatasinya?)

10. Are there any suggestions to teacher in giving a good and effective feedback

to students?

(Adakah saran untuk guru dalam memberikan feedback untuk murid-murid)

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Appendix 2 : Lecturer’s Feedback Documents

Lecturer 1

Writing Taks 1

|Global warming is a special [particular special] issue that has a big impact on people

aroun the world. Many people argue that to tackle that problem, they have to work

together with their government. The government must enact strict regulations about

recycling. | [Good opening sentences] | Undoubtedly, I strongly agree with the

statement, the upcoming paragraphs will shed light on my arguments pertinent to the

very conception. | [A clear thesis statement]

To begin with, recycle [recycling] at home is a small solution, and the government must

apply a great innovation in society. The discovery of scientists has a great impact on

benefiting human lives. In the other words, science and technology have changed

people’s lifestyles from the conventional way to be modern one. | For example,

alternative energy from a waste product. | [Complete the sentences] They can utilize it

and convert the plastic to be alternative energy. As a result, it is so useful for the citizens

to get a positive impact from the invention. | [A nice example]

Another opinion is that related [is related] to the regulation [to regulation] like

socialization. The citizen [citizens], especially intellectual prople must be responsible

for this situation. They share their knowledge and make a community that really

considers the environment. They can work with other organizations to reduce the factor

of gGlobal wWarming. | For example, they can reduce the bottle plastic. Therefore,

many programs from them can be a smart solustion to make a good environment. | [A

nice example]

73

In conclusion, I believe that my discussion has allowed me to favor the regulation can

[regulation that can] give benefit to fix the problem, a new invention can give benefit

[benefits] impact and socialization [the socialization] also give [gives] the solution. [A

good conclusion, but you lose some control over grammar here.

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Writing Task 2

Lecturer 2

Favorite Object: My Cute Aromatherapy

Even human tastes are kind or weird, but people still do know when they are

[BDel] dislike things. They need something to help them when theyare feeling blue or

frustrating. It makes them to feeling [BIF] intense with it, and makes them called [BIF]

[RN] ‘favorite object’. The background reasons sometimes seem silly and no [BBWN]

make sense at all. But, we don’t [BFS] have a right to judge, or even blame them.

Beside, I have my own favorite object too.

That is my aromatherapy. Simple thing, but relaxing [AMS] to swipe away my

bad mood. The shpe is cute, long, and small. It makes me easy to bring it everywhere,

because I just can hang it on my bag, or even just hold in. moreover, its [BFS] not

shameful if people have to see me bring this cute thing.

My aromatheraphy is not just a display. Its [BFS] very useful and important to

me. I just have to sniff this thing when I think I need to relax. It just takes a minute for

me to back with nice-condition and extraordinary [BIPS]. Not just relaxing, I can feel

that I am in Eden. Its clear my disordered-mind [ACS]. Also, I can choose what aroma

that I want.

Its really frustrating when you can not relax. Meanwhile, head full of worried

is something bad. We can not do something with [Bdel] appropriate [BAF]. Your body

just want [BSVA] to sleep and forget anything, but you can not do that because you

have your own deadline. When I cry and overthink everything, this aromatherapy help

[BSVA] me to bring back to my line. It is always be [BDel] there for me to help a little

of those [BIPR] stress.

Even this thing is not valuable and I can buy it easily, but its very annoying if I

lost it [AIT]. We think we need something luxurious, but that’s not exactly right. For

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me, have [PP1] a thing that always be [BBWF] there, [Bdel] and help me everywhere

and everytime is more than eough. Therefore, I am proud I found [BBWN] it.

Overall Comments:

Quite a number of minor grammatical mistakes in your essay. Less sensory description

of the object you’re talking about throughout your essay.

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Writing Task 3

Lecturer 3

Writing Essays Is Fun! Writing an essay can be a difficult and daunting task.

At the same time essay writing can be a confidence builder, and can even be fun.

[Hook] There are three reason why essay writing is fun. [Context] First, it gives one

the opportunity to be creative. Second, it allows one to share his or her ideas with others

and finally, it provides an excellent opportunity for healthy debate. [Thesis]

[Introduction]

First of all, essay writing provides one with an excellent opportunity to be

creative. Whether one chooses to create a work of fiction, an expository essay, or a

persuasive essay these are limitless opportunities to express oneself. Will I use humor

to get my point across? Or, will I instead choose to use allegory, or even a didactic

method in my writing? writing is, in a sense, like painting a picture. The only difference

is a painter uses pigment and writer uses words. [Main body]

Secondly, essay writing allows one to share his or her ideas with others. When

doing research for an essay the student has the potential to become an expert on his or

her topic. Through essay writing one can now share his or her wealth of knowledge

with fellow students and even the teacher. Actually, he or she becomes the teacher.

[Main body]

Finally, essay writing particularly persuasive essay writing, provides an

excellent opportunity for healthy debate. Once other have had the opportunity to read

an essay they may find that they disagree with certain detail or opinion expressed by

the author. The author and reader can then both defend their position in the friendly art

of debate. After all, who doesn’t enjoy arguing passionately for what they believe in?

[Main body]

In conclusion essay writing is a very enjoyable experience. One just has to look

at writing from a more creative perspective. Writing can be extremely creative

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experience in that the writer is literally painting a picture with words. Composing

essays allows one to share ideas, thoughts, and philosophies with others. [Conclusion]

Comment Feedback: You do not devide the details into parts. What do you mean by

context? You meant background?

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Appendix 3 : Interview Transcript of Writing Lecturers in English Education

Department.

Lecturer 1’s Transcript in Bahasa

No. Questions and Answers

1. What is your goal in your writing class?

(Apa yang menjadi tujuan Anda dalam kelas writing Anda?)

Tergantung dari level writing nya, jadi kayak misalnya writing 1, itu

fokusnya lebih kepada bagaimana mereka bisa compose paragraf yang baik

dan juga ditujukan untuk mampu menulis salah satu genre dari writing yaitu

narrative writing. kalau mulai dari writing 2, mereka sudah mulai

diperkenalkan dengan bagaimana mengembangkan sebuah essai, mengenali

yang dinamakan bagian-bagian essai, ada introduction, body, conclusion, dan

lain sebagainya, dan juga fokus juga dalam membuat thesis statement.

Sedangkan genre yang difokuskan di writing 2 lebih kepada descriptive

writing, terutama description of the scene and description of the process,

selain itu juga ditekankan untuk memahami genre writing terkait dengan

report writing. Jadi pada masing-masing tahap itu gradasi, jadi mulai dari

yang sederhana hingga yang paling rumit, tentunya nanti writing 3 itu akan

mengarah ke genre yang lebih ke argumentative writing, lalu writing 4 sudah

mulai mempergunakan referensi-referensi akademik, dan kemudian

academic writing yang difokuskan kepada bagaimana bisa membuat proposal

penelitian.

2. What is your perspective about teacher’s feedback, especially in writing

class? Why is it important to students?

(Apa yang Anda pikirkan mengenai feedback yang diberikan guru,

khususnya di kelas menulis? Kenapa hal itu adalah hal yang penting?)

Feedback tentunya sangat memegang peranan yang penting dalam

pengajaran writing. melalui feedback itu mahasiswa bisa lebih paham dan

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bisa menganalisa bagaimana kelebihan-kelebihan mereka dan bagaimana

kekurangan-kekurangan mereka dalam writing. Namun satu hal yang perlu

digaris bawahi, bahwa memberikan feedback itu bukanlah hanya kemampuan

dosen untuk mampu menganalisa kelemahan tetapi juga harus bisa

menganalisa kekuatan, sehingga dengan feedback yang diberikan mahasiswa

itu tau dimana kekuatan mereka, sehingga mereka bisa mempertahankan dan

bahkan meningkatkannya dan juga tahu kelemahan-kelemahannya sehingga

mereka bisa mengevaluasi untuk peningkatan kemampuan yang lebih baik.

Jadi feedback itu sangat memegang peranan central di dalam pengajaran

writing, dan juga demikian juga dengan speaking, pokoknya untuk skill skills

yang sifatnya productive, seperti speaking dan writing, iya itu sangat

dibutuhkan feedback.

3. When did you do the feedback? During the writing’s class or in the end of

the class? Why?

(Kapan Anda melakukan feedback? Ketika kelas menulis berlangsung atau

ketika kelas berakhir? Kenapa?)

Tergantung dengan situasinya, feedback itu perlu waktu, untuk

memikirkan membaca tulisan, mencoba menganalisa dimana kelebihan dan

kekurangan. Jadi mostly, saya melakukan feedback itu dilakukan setelah

selesai pengajaran, mostly, itu untuk me-cover keseluruhan mahasiswa. Tapi

sering juga saya memberikan feedback on the spot, kepada mahasiswa.

Namun caranya adalah dengan mem-pick up satu atau dua contoh tulisan

mahasiswa, lalu kemudian saya display on the screen, lalu kita analisa

bersama.

Hal ini karena agar yang lain bisa tahu dengan satu atau dua contoh

yang di display di screen di depan kelas, melalui contoh tersebut mana

kelebihan-kelebihan dari hasil tulisan temannya dan dimana kelemahan-

kelemahannya, sehingga mereka juga bisa me-refelksikan hal tersebut di

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dalam penulisan mereka. Tapi kalau di dalam pengajaran kelas, tidak

mungkin teacher’s feedback (feedback yang diberikan teacher) bisa

dilakukan keseluruhan murid dalam waktu pengajaran, itu hampir tidak

mungkin. Jadi kita harus punya strategi-strategi yang efektif untuk

memberikan feedback kepada mahasiswa.

4. How do you provide the feedback in the writing class? With written or oral

feedback? And how you provide the feedback with those types?

(Bagaimana Anda memberikan feedback di kelas menulis? Dengan tertulis

atau berbicara langsung? Dan bagaimana cara Anda memberikannya?)

Karena sekarang sistemnya adalah daring, jadi tentunya teknisnya

sedikit berbeda, jadi bisanya mahasiswa mengumpulkan tugas melalui goggle

classroom, ini biasanya saya berikan feedback secara keseluruhan, semua

mahasiswa mendapatkan feedback. Tapi tergantung juga dengan ketersediaan

waktu saya. Karena mengoreksi writing adalah pekerjaan yang membutuhkan

waktu yang sangat banyak. Ketika nanti mulai ada pertemuan kelas, seperti

biasa saya akan ambil contoh satu atau dua display melalui share screen lalu

kemudian kita bahas bersama. Secara umum strateginya masih tetap sama,

namun kita lakukan melalui online melalui fasilitas share screen dari

platform online, terutama zoom.

Jadi memang di combine antara written dan oral feedback. Jadi memang

harus ada kombinasi antara written dan oral, justru disatu sisi oral feedback

pun sangat bagus. Karena dia bisa menjelaskan dengan lebih lues, karena

terkadang mahasiswa juga complain terhadap feedback written yang

diberikan oleh dosen, karena terkadang tidak jelas ini maksudnya apa. Jadi

dosen kurang mengkomunikasikan apa yang dimaksud dengan feedback nya

tersebut.

Nah ini justru adalah kesempatan yang baik sekali, ketika diberikan

feedback secara oral. Jadi bahasanya bisa lebih lues, misalkan teacher hanya

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menulis coma slices di written feedback. Itu kan bisa jadi mahasiswa belum

paham mengenai coma splices itu, nah melalui oral feeback ini bisa

dijelaskan apa yang dimaksud coma splices, contohnya bagaimana, lalu

bagaimana cara menghindarinya dan lain sebagainya. Jadi kombinasi written

dan oral sangat bagus.

5. What is your focus on your feedback? Content of the writing or form?

Why?

(Apa yang menjadi fokus Anda dalam memberikan feedback? Isi atau

struktur informasi yang ada dalam tulisan atau tata bahasa? Kenapa?)

Biasanya saya itu memberikan comment itu dua ya, content dan

grammatical range and accuracy nya. Karena ketika kita misalkan kita

memberikan feedback terhadap report writing, kita harus memberikan

comment juga apakah report nya sudah memenuhi standar penulisan report

writing itu sendiri, apakah masih ada element yang kurang ataukan sudah

cukup atau yang lain sebagainya. Misalnya, kalimat-kalimat awalnya itu

belum merefleksikan kalimat-kalimat pembuka yang baik, yaitu dari segi

content. Namun mereka juga perlu diberikan feedback-feedback secara

grammatical structure, grammatical range and accuracy, ini memegang

peran penting, dari yang dinamakan dengan convention, jadi convention itu

artinya kesepakatan. Jadi ada rumus-rumus tertentu yang bisa diberikan

kepada mahasiswa, sehingga mereka mengerti contohnya dengan

penggunaan simbol.

Jadi di awal kuliah itu biasanya, harusnya itu diberikan penjelasan

tentang simbol-simbol tersebut, kadang-kadang ada garis miring itu artinya

apa, atau garis melengkung artinya apa, atau singkatan (gr.) itu artinya apa,

terus maksudnya (Adv) itu apa, (Adj) itu apa, dan lain sebagainya. Ini kalau

kita memberikan feedback dengan menggunakan simbol-simbol ini, ini harus

dikomunikasikan dengan mahasiswa supaya mereka paham maksudnya apa.

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Jadi ada kesepakatan sebelumnya, untuk memberikan arahan bahwa simbol

ini tuh maksudnya apa, jadi hal tersebut dapat meminimalisir tulisan-tulisan

yang dosen berikan di dalam feedback tersebut, diganti dengan simbol-simbol

yang sudah dipahami mahasiswa.

6. How do you provide your feedback? Indirect or direct feedback? Why you

choose it? And how do you apply the feedback you your student?

(Bagaimana cara Anda memberikan feedback Anda? Secara direct atau

indirect? Kenapa Anda memilih tipe tersebut? dan bagaimana cara Anda

menerapkannya?

Saya biasanya kombinasi, tetapi lebih banyak ke yang direct feedback,

kenapa? Karena takutnya kalau saya memberikan indirect feedback

khawatirnya tidak jelas. Padahal sebenarnya indirect feedback itu cukup

bagus, artinya bisa me- encourage mahasiswa untuk lebih berfikir kritis.

Sebagai contoh, kita kasih feedback “Apakah ada yang kurang di dalam thesis

statement yang kamu tulis?” itu kan contoh indirect feedback. Itu akan

merangsang daya nalar kritis mahasiswa untuk berfikir “Ohh kalau diberikan

komentar seperti ini, berarti ada something wrong di thesis statement yang

saya buat” jadi itulah baiknya indirect feedback. Tapi saya lebih sering

memberikan direct feedback, langsung lakukan koreksi terhadap kesalahn-

kesalahan yang mereka lakukan. Jadi kombinasi saja, tapi masih didominasi

dengan direct feedback.

Ini juga selaras dengan kemampuan mahasiswa dalam menulis, semakin

baik dia menulis maka akan sering ada indirect feedback yang diberikan,

karena dia sudah tau nature dari feedback yang diberikan oleh dosen.

7. Is there any difficulties when you give feedback to the student? And how

you handle it?

(Apakah ada kesulitan yang dialami selama memberikan feedback kepada

siswa? Jika ada, apa dan bagaimana mengatasinya?)

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Kesulitan yang pertama adalah time constrain. Ini jelas ya, karena waktu

yang dibutuhkan untuk memberikan feedback terhadap writing itu cukup

banyak ya, satu tulisan mahasiswa itu bisa membutuhkan waktu diatas 10

menit, tergantung dari panjang pendeknya tulisan mahasiswa tersebut. Kalau

masih berbentuk 1-2 paragraf mungkin lebih cepat. Namun, kalau panjang itu

butuh waktu yang cukup panjang.

Solusinya adalah, jadi feedback itu dasarnya seharusnya diberikan oleh

guru atau dosen tetapi kita juga harus promote yang dinamakan dengan self-

feedback dan peer feedback. Self-feedback adalah feedback yang diberikan

oleh mahasiswa terhadap dirinya sendiri. Lalu kemudian peer feedback

artinya feedback yang diberikan oleh teman sebaya nya. Nah, disini

pentingnya peran seorang dosen me-traning para mahasiswanya untuk bisa

melakukan peer feedback dan self-feedback. Mereka tidak bisa langsung

dilepas, dosen harus memberikan contoh bagaimana cara melakukan hal

tersebut, dengan cara dosen memberikan rubric atau kriteria bagaimana cara

melakukan self-feedback dan peer feedback tersebut. Sehingga, mahasiswa

dan teman-temannya merupakan sumber yang powerful dan potential untuk

memberikan feedback terhadap writing.

Saya juga mau menggaris bawahi bahwa feedback is not only the

teacher’s job tetapi everyone responsibility. Justru kalau kita bisa meminta

mahasiswa dan encorourage mahasiswa untuk melakukan self-feedback dan

peer feedback, ini akan jadi sangat powerful juga terhadap perkembangan

tulisan mereka. Sehingga mereka bisa merefleksikan kelebihan dan

kekurangan yang mereka miliki, atau bisa melihat contoh dari tulisan teman.

Memaksimalkan self-feedback dan peer feedback itu sangat penting, tapi

guidance dari dosen memegang peranan yang crucial.

Yang kedua, kalau tulisan mahasiswa sangat parah, jadi bingung mau

fokus memberikan feedback yang mana. Jadi terkadang ini yang menjadi

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kendala dalam memberikan feedback. Jadi dosen harus pintar-pintar memilih-

milih pada saat ini dimana area feedback yang harus diberikan, karena kalau

kita berikan semuanya juga, pertama, really time consuming dan yang kedua

tidak akan efektif karena mahasiswa tersebut akan mempelajari sesuatu yang

banyak at the same time, sehingga sulit untuk mencerna bagaimana dia harus

memulai dari mana yang harus diperbaiki terlebih dahulu.

8. Are there any suggestions to teacher in giving a good and effective feedback

to students?

(Adakah saran untuk guru dalam memberikan feedback untuk murid-murid)

Sebenarnya ini adalah rangkuman dari yang sudah saya sampaikan

diawal hingga akhir. Pertama, karakteristik pemberian feedback, harus

menyentuh keseluruhan aspek, mulai dari sisi konten, dan juga grammatical

range and accuracy nya. Kemudian yang kedua, dari sisi variasi feedback,

kombinasi antara direct and indirect feedback, ini penting juga, kemudian

dari sisi teknis, teacher feedback dikombinasikan dengan self-feedback,

kemudian dikombinasikan dengan peer feeback. Ini 3 rankai yang akan

menjadi powerful sekali. Dan masing-masing memiliki kekurangan dan

kelebihan feedback. Intinya bagaimana kita sebagai dosen mampu

memaksimalkan pemberian feedback, jadi semua sisis kelebihannya dapat

dimaksimalkan dan pada saat bersamaan mengurangi kelemahan yang ada.

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Lecturer 1’s Interview Transcript in English

No. Questions and Answers

1. What is your goal in your writing class?

(Apa yang menjadi tujuan Anda dalam kelas writing Anda?)

It depends on the level of writing. For example, writing 1 focus on how

students can compose good paragraphs. Students can write a narrative genre

in their writing. For writing 2, students will learn how to develop a good

essay. They know the parts of the essay, such as introduction, body, and

conclusion. They will focus on how to make a thesis statement. In this stage,

students will focus on descriptive writing and repots writing. In descriptive

writing, students focus on the descriptive of the scene and description of the

process. Every writing level is different; it starts from a simple one until they

face the complex one.

Moreover, in writing 3, students will focus on argumentative writing.

Then in writing 4, students will use academic references. In this stage,

students will focus on academic writing, and they will learn how to make a

research proposal.

2. What is your perspective about teacher’s feedback, especially in writing

class? Why is it important to students?

(Apa yang Anda pikirkan mengenai feedback yang diberikan guru,

khususnya di kelas menulis? Kenapa hal itu adalah hal yang penting?

Feedback is currently an important aspect of teaching and learning

writing. With feedback, students can more understand to analyze their

strength and weaknesses in their writing ability. There is an important thing

that must be underlined, feedback does not only consists the student’s

weaknesses, but the teacher must be able to analyze the strength of the

students so that they can maintain and also improve their ability. So, feedback

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is a central aspect of teaching and learning writing. Also, in speaking, or in

other productive skills, feedback is very important.

3. When did you do the feedback? During the writing’s class or in the end of

the class? Why?

(Kapan Anda melakukan feedback? Ketika kelas menulis berlangsung atau

ketika kelas berakhir? Kenapa?)

It depends on the situations, feedback takes time, because before the

teacher gives feedback, teacher must-read, and also analyze the strength and

the weaknesses. Mostly, I give feedback at the end of the class; it can cover

all the student’s mistakes. But, sometimes I give feedback on the spot in the

class. I pick one or two examples of sentences from students, and I show on

the screen, and we analyze together.

So, students can learn from those examples, students can know the

strength and the weaknesses of their friends, and they can reflect their

sentences by themselves. It is very useful if the teaching and learning writing

is conducted in the class, it is impossible for teachers to give feedback one by

one to each student, it takes time. So, the teacher must have an effective

strategy to give feedback to their students.

4. How do you provide the feedback in the writing class? With written or oral

feedback? And how you provide the feedback with those types?

(Bagaimana Anda memberikan feedback di kelas menulis? Dengan tertulis

atau berbicara langsung? Dan bagaimana cara Anda memberikannya?)

Now, teaching and learning are conducted online, so there is a

differences way. Students collect assignment by google classroom, and I give

general feedback to the students, every student gets feedback. But it depends

on my availability. Because correcting writing assignment needs much time.

When we have a class meeting, I do the same thing, I pick one or two

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examples, and I share on the screen, and then we discuss together. In general,

the strategy is the same, but we do the class online via zoom meeting.

I use a combination of written and oral feedback. The combination of

both written and oral are good. Oral feedback is good because oral feedback

can be a media to confirm the written feedback. Because sometimes students

do not understand the written feedback that the teacher gives to students. The

teacher lacks communication to deliver the focus of feedback.

Of course, it’s a good opportunity, when a teacher delivers feedback

with oral feedback, they can more comfortable to deliver the focus of

feedback, for example, in the student’s assignments teacher wrote “comma

splices” as a comment, if students do not understand, the teacher can use oral

feedback to explain more about the comma splices, the example of the comma

splices, how to avoid them, etc. So, the combination of them is good.

5. What is your focus on your feedback? Content of the writing or form?

Why?

(Apa yang menjadi fokus Anda dalam memberikan feedback? Isi atau

struktur informasi yang ada dalam tulisan atau tata bahasa? Kenapa?)

I usually give two kinds of comments, based on content and

grammatical. Because if we give report writing feedback, we must comment

about the report text, the result of the report text is complete or not based on

the standard? For example, the teachers give a comment on their idea in the

sentences. But, students must have grammatical feedback (grammatical

structure, grammatical range, and accuracy); it has an important role. The

conventions are also important. Sometimes, when teachers give grammatical

feedback, they use a symbol to make it simple. Teachers and students can

make convention before the class to make students understand the symbol

that teachers use in student’s assignments.

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It could be better if teachers gave students an explanation about the

symbol that teachers used in the feedback in the first-time classroom meeting.

For example, what is slash, curved lines mean? What is gr? What is adv? And

what is adj means? The explanation about the symbols is important if teachers

used the symbol to show the student’s error. Teachers must give the

information before starting the class so that students can understand the

symbol’s means. The use of symbols is also minimalizing the teacher’s

handwriting and make the feedback is more straightforward.

6. How do you provide your feedback? Indirect or direct feedback? Why you

choose it? And how do you apply the feedback you your student?

(Bagaimana cara Anda memberikan feedback Anda? Secara direct atau

indirect? Kenapa Anda memilih tipe tersebut? dan bagaimana cara Anda

menerapkannya?

I usually combine them, but mostly I use direct feedback, why? Because I

am worried if I use indirect feedback, it is unclear. When, in fact, indirect

feedback is good, it can encourage students to think more critically. For

example, I said to students “is there a missing thing in your thesis statement?”

(Indirect feedback). Indirect feedback can stimulate students to think more

critically, “If I get this comment, it means that there is something wrong in

my thesis statement.” But mostly I use direct feedback, I directly show

student’s error and correct them. I use a combination, but mostly I use direct

feedback.

It is directly proportional to student's writing ability; if students have

good ability in writing, they usually get indirect feedback, because they knew

the nature of feedback that teachers give to them.

7. Is there any difficulties when you give feedback to the student? And how

you handle it?

89

(Apakah ada kesulitan yang dialami selama memberikan feedback kepada

siswa? Jika ada, apa dan bagaimana mengatasinya?)

The first difficulties are time constrain. It is clear because to give

feedback; teachers must have more time to correct student’s writing

assignments. One task needs more than 10 minutes; it is based on the length

of the written assignment. If the assignment only consists of 1-2 paragraphs,

it does not need much time.

The solution to the problem is the teachers must promote self-feedback

and peer feedback. Self-feedback means that students give a correction to

themselves. And peer feedback means the students get feedback from their

peers in the classroom. Teacher's role in this stage is important because the

teachers must direct students or accompany students to do self and peer

feedback. Students can not do this feedback independently. The teachers must

give an example and give students a rubric of the self and peer feedback

criteria. So, students can be a potential and powerful resource in giving

feedback in writing.

It is also important to be underlined, that feedback is the teacher’s

job and everyone’s responsibility. If teachers encourage students to do self

and peer feedback, it is very good to develop their writing ability. Therefore,

they can reflect on their weaknesses and their strength in writing or learn from

the peer assignment as an example. Increasing the use of self and peer

feedback is good, but the teacher's guidance is crucial.

The second difficulty, there are many kinds of errors that students do in

their writing assignments. So, sometimes teachers confuse to correct the

errors. Teachers must be careful to choose the aspect that teachers want to

correct first. It is time-consuming. It can not be effective between teachers

and students; for students, they must learn many aspects simultaneously, so

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students can feel confused to revise the assignment because there are many

corrections.

8. Are there any suggestions to teacher in giving a good and effective feedback

to students?

(Adakah saran untuk guru dalam memberikan feedback untuk murid-murid)

It is the conclusion from my explanation above. First, the characteristic

of giving feedback, the feedback must consist of all aspects, starting from

content, grammatical range, and accuracy. The second is the variety of

feedback, the combination of direct and indirect feedback. It is also important,

and then from technical aspects, teacher feedback is combined with self-

feedback and peer feedback. The combination is very powerful. And every

feedback has its own strength and weaknesses. The important thing is how

the teacher can effectively give feedback, so the strength of the feedback is

dominated.

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Lecturer 2’s Interview Transcript in Bahasa

No. Questions and Answers

1. What is your goal in your writing class?

(Apa yang menjadi tujuan Anda dalam kelas writing Anda?)

Mengembangkan kemampuan siswa untuk bisa mengungkapkan ide dalam

bentuk tulisan, sesuai dengan level atau tingkatanya:

a. Menulis paragraf deskripsi

b. Menulis paragraf narrative

c. Menulis paragraf argumentative

d. Dan kemampuan menulis lainnya (seperti IELTS atau Ibt TOEFL)

2. What is your perspective about teacher’s feedback, especially in writing

class? Why is it important to students?

(Apa yang Anda pikirkan mengenai feedback yang diberikan guru,

khususnya di kelas menulis? Kenapa hal itu adalah hal yang penting?

Memberikan feedback terhadap hasil kerja siswa sangat perlu di dalam

pengajaran bahasa inggris Feedback dapat dilakukan secara langsung atau

tidak langsung diberikan kepada siswa, berdasarkan tingkat kemampuan

siswa tersebut. Hal itu penting di dalam pengajaran kemampuan menulis

karena melalui feedback guru tersebut, siswa dapat mengembangkan

kemampuan menulisnya. Feedback harus jelas, rinci dan edukatif sehingga

siswa akan mengetahui bagian mana yang menjadi kelemahannya di dalam

writing, sehingga mereka dapat mengembangkannya melalui feedback

tersebut.

3. When did you do the feedback? During the writing’s class or in the end of

the class? Why?

(Kapan Anda melakukan feedback? Ketika kelas menulis berlangsung atau

ketika kelas berakhir? Kenapa?)

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Saya biasanya memberikan feedback tugas mahasiswa seminggu sekali,

dan juga ketiga mid-term test. Memberikan feedback bisa dilakukan

seminggu atau dua minggu itu adalah bagian dari formative assessment, jadi

siswa akan mengentahui kelemahannya di setiap aspek menulis, contohnya

ketika sedang menulis thesis statement, atau kalimat pendukung, hanya dari

feedback guru lah mereka dapat mengetahui kelemahan atau kesalahan nya

apa dan mengetahui apa yang harus mereka kembangkan lagi. Hal ini juga

sama ketika memberikan feedback sebagai summative assessment, seperti

mid-term test atau final test. Untuk guru ini penting untuk mengetahui apakah

siswanya dapat mencapai kriteria atau tujuan dari pengajaran writing yang

sedang diajarkan di semester tersebut atau tidak, contohnya pada ujian tengah

semester dan ujian akhir semester. Sedangkan untuk siswa, feedback adalah

sesuatu hal yang sangat penting untuk memantau skill atau kemapuan dan

untuk fokus mengembangkan kekurangan siswa tersebut.

4. How do you provide the feedback in the writing class? With written or oral

feedback? And how you provide the feedback with those types?

(Bagaimana Anda memberikan feedback di kelas menulis? Dengan tertulis

atau berbicara langsung? Dan bagaimana cara Anda memberikannya?)

Lebih banyak feedback tertulis, dan terkadang oral feedback. Untuk

feedback tertulis, saya memberi tanda apa yang kurang tepat pada tugas siswa

tersebut, (direct or indirect) dan meminta mereka untuk memperbaiki

tugasnya. Untuk oral feedback, saya memberikan tanda apa-apa saja yang

kurang tepat pada tugas mereka, dan membicarakannya di depan kelas, jadi

siswa akan lebih mengetahui apa yang salah dan bagaimana cara

memperbaiki hal tersebut.

5. What is your focus on your feedback? Content of the writing or form?

Why?

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(Apa yang menjadi fokus Anda dalam memberikan feedback? Isi atau

struktur informasi yang ada dalam tulisan atau tata bahasa? Kenapa?)

Keduanya adalah hal yang sama penting untuk diperhatikan dalam

pengajaran writing. dalam hal content, sebagai contoh, siswa perlu

mengetahui bagaimana memililih topik penulisan, untuk mengembangkan

kerangka menulis yang baik, untuk memetakan ide (thesis statement,

supporting ideas, concluding ideas), untuk mengatur ide. Sedangkan dalam

hal form atau grammar, ini sudah cukup jelas bahwa tulisan yang baik,

memiliki tata bahasa inggris yang baik.

6. How do you provide your feedback? Indirect or direct feedback? Why you

choose it? And how do you apply the feedback you your student?

(Bagaimana cara Anda memberikan feedback Anda? Secara direct atau

indirect? Kenapa Anda memilih tipe tersebut? dan bagaimana cara Anda

menerapkannya?

Untuk level pemula, semester 1 atau 2 contohnya, saya lebih memilih

menggunakan explicit feedback, jadi sisswa memiliki petunjuk yang jelas

apa yang mereka butuhkan untuk memperbaiki tulisan mereka.

Untuk level yang lebih tinggi, semester 3 atau 4, saya lebih memilih

implicit feedback, jadi siswa memiliki kesempatan untuk memikirkan apa

yang kurang tepat pada tugas pertama mereka dan mengidentifikasi

kesalahannya, kemudian memperbaikinya.

7. Is there any difficulties when you give feedback to the student? And how

you handle it?

(Apakah ada kesulitan yang dialami selama memberikan feedback kepada

siswa? Jika ada, apa dan bagaimana mengatasinya?)

Tantangan terbesar untuk memberikan feedback adalah waktu.

Memberikan feedback kepada siswa secara perorangan sangat memakan

banyak waktu dan memerlukan tenaga yang banyak.

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Untuk mengatasi hal tersebut, saya biasanya merencananakan

semuanya, khususnya bentuk tugas yang diberikan. Saya meminta siswa

untuk mengerjakan, dan saya memutuskan tugas mana yang akan saya

berikan feedback tertulis secara perorangan, dan tugas mana yang akan saya

berikan oral feedback di depan kelas waktu akan selalu menjadi

pertimbangan saya yang serius.

Terkadang saya berfikir untuk melakukan hal lain yang memungkinkan,

seperti peer feedback dimana siswa akan diberikan kesempatan untuk

memberikan feedback ke tugas temannya, tapi sejauh ini pilihan tersebut

belum cukup bagus, karena di dalam kelas kemampuan menulis siswa

berbeda-beda dan pengalaman peer feedback yang masih kurang di lingkup

siswa.

8. Are there any suggestions to teacher in giving a good and effective feedback

to students?

(Adakah saran untuk guru dalam memberikan feedback untuk murid-murid)

Memberikan feedback di pengajaran writing, dan di skill lainnya itu

perlu. Itu akan menjadi tidak berguna bila memberikan tugas menulis tanpa

memberikan feedback ata apa yang telah siswa kerjakan. Jadi, seperti yang

sudah saya sampaikan diatas, feedback harus diberikan secara jelas kepada

siswa, sesuai dengan apa yang siswa butuhkan untuk mengembangkan

kemampuan menulis siswa. Feedback kemudian akan menjadi salah satu

fasilitas pembelajaran mandiri dan memperkuat kemampuan keterampilan

siswa.

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Lecturer 2’s Interview Transcript in English

No. Questions and Answers

1. What is your goal in your writing class?

(Apa yang menjadi tujuan Anda dalam kelas writing Anda?)

Developing students’ ability to express their ideas in written forms relevant

to their levels:

a) writing descriptive paragraphs

b) writing narrative paragraphs

c) writing argumentative essays

d) other kinds of writing skills ( such as IELTS or iBT TOEFL writing)

2. What is your perspective about teacher’s feedback, especially in writing

class? Why is it important to students?

(Apa yang Anda pikirkan mengenai feedback yang diberikan guru,

khususnya di kelas menulis? Kenapa hal itu adalah hal yang penting?

Giving feedback on students’ works is necessary in English teaching

and learning. Corrective feedback, implicit or explicit depending on students’

levels of ability, is important in teaching writing skills because it is through

the teacher’s feedback students are expected to develop their targeted skills.

Feedback should be clear, detailed, and instructive in such a way that students

know very well their areas of weakness in writing, so they can improve them

accordingly

3. When did you do the feedback? During the writing’s class or in the end of

the class? Why?

(Kapan Anda melakukan feedback? Ketika kelas menulis berlangsung atau

ketika kelas berakhir? Kenapa?)

96

I usually give my feedback on my students’ works as the semester

progresses week by week, and on my students major works such as mid-term

exam. Giving feedback as the classes take place on a weekly or biweekly

bases is crucial as part of formative assessment, so students will be aware of

their weakness in a certain aspect of writing skill for example in writing a

thesis statement, or supporting sentences or concluding sentences, then only

with the teacher’s feedback they will know what their weaknesses are and

what to do to improve their skills.The same is also true as to providing

feedback as part of summative assessment such as mid-term or final term

exam for two main reasons.

For the teacher, it is important to know how good his or her students are

in achieving the course objectives at a certain point in the semester, for

example, mid-term or final term. For the students, such feedback is also of

great importance to monitor their own skill development and to focus on

improving their areas of weakness for constant skill improvement.

4. How do you provide the feedback in the writing class? With written or oral

feedback? And how you provide the feedback with those types?

(Bagaimana Anda memberikan feedback di kelas menulis? Dengan tertulis

atau berbicara langsung? Dan bagaimana cara Anda memberikannya?)

Mostly written feedback, and oral feedback only occasionally. For

written feedback, I highlight what’s wrong or inaccurate in students’ work

(explicitly or implicitly) and ask them to revise their work. For oral feedback,

I highlight all kinds of errors or inaccuracies and discuss them in front of the

class so students will be aware of what’s wrong or inaccurate and how to

revise them.

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5. What is your focus on your feedback? Content of the writing or form?

Why?

(Apa yang menjadi fokus Anda dalam memberikan feedback? Isi atau

struktur informasi yang ada dalam tulisan atau tata bahasa? Kenapa?)

Both content and form are equally important to pay attention to in

teaching writing. In terms of content, for example, students need to know how

to pick a good writing topic, to develop an effective outline, to map ideas (for

thesis statement, supporting ideas, concluding ideas), to organize ideas, etc.

In terms of form or grammar, this is self-explanatory as good piece of writing

requires strong command of English grammar

6. How do you provide your feedback? Indirect or direct feedback? Why you

choose it? And how do you apply the feedback you your student?

(Bagaimana cara Anda memberikan feedback Anda? Secara direct atau

indirect? Kenapa Anda memilih tipe tersebut? dan bagaimana cara Anda

menerapkannya?

For low level students, first or second semester students for example, I

prefer explicit corrective feedback, so students will have a clear direction of

what they need to do in improving their writing. For higher level students,

third or fourth semester students for instance, I prefer implicit corrective

feedback, so students will have opportunities to reflect on what’s or

inaccurate in their work first and identify the errors, then revise them

accordingly.

7. Is there any difficulties when you give feedback to the student? And how

you handle it?

(Apakah ada kesulitan yang dialami selama memberikan feedback kepada

siswa? Jika ada, apa dan bagaimana mengatasinya?)

98

The biggest challenge to providing quality feedback is time. Giving

feedback on students’ individual works is undoubtedly time-consuming and

labor-labor intensive.

To handle the situation I usually plan everything ahead, especially what

kinds of assignments I’m going to ask my students to do, and then I will

decide on which assignments I’m going to give detailed written feedback

individually and on which ones I’m going to do overall oral feedback in front

of the class. Time will always be my serious consideration.

Sometimes I also think of doing other possible options such as peer-

assessment where students will have the opportunities to provide their

feedback on their fellow students’ works, but so far this is not a viable option

yet, because of existing classroom constraints such as students’ different

levels of writing ability and lack of peer-assessment experience among my

students.

8. Are there any suggestions to teacher in giving a good and effective feedback

to students?

(Adakah saran untuk guru dalam memberikan feedback untuk murid-murid)

Giving feedback in teaching writing, like in other skills, is necessary. It

is useless to give students’ writing assignments without giving them feedback

on what they have done. So, as I said above, feedback should give students a

clear direction of what they need to do in improving their writing skill

development. Quality feedback is then one that facilitates self-directed

learning and strengthens acquisition of targeted skills on the part of students.

99

Lecturer 3’s Interview Transcript in Bahasa

No. Questions and Answers

1. What is your goal in your writing class?

(Apa yang menjadi tujuan Anda dalam kelas writing Anda?)

Sebenarnya, banyak mahasiswa yang menganggap writing itu adalah

sesuatu hal yang sulit, dan saya akan mencoba membantu mereka untuk

berhenti menganggap writing itu sulit, hal tersebut dapat dilakukan dengan

banyak practice dan mau belajar mengembangkan diri dengan kekurangan

yang mereka miliki. Jadi kesimpulannya adalah untuk mendukung agar

mereka memiliki keahlian menulis dan menjadi penulis yang professional,

mereka dapat menyalurkan ide atau cerita ke dalam bentuk tulisan. Dan

mereka dapat menguasi setiap jenjang mata kuliah writing, bagaimana

mereka mengorganisasikan idenya, bagaimana mereka memperoleh idenya,

kemudian penggunaan rule-rules bahasa inggris yang benar, yang jelas

mereka dapat menguasai skill, masing-masing genre ya tentunya, sesuai

dengan tujuan menulisnya untuk apa.

2. What is your perspective about teacher’s feedback, especially in writing

class? Why is it important to students?

(Apa yang Anda pikirkan mengenai feedback yang diberikan guru,

khususnya di kelas menulis? Kenapa hal itu adalah hal yang penting?

Seperti yang sudah disebutkan oleh saya sebelumnya, banyak mahasiswa

yang masih menganggap bahwa writing itu sesuatu hal yang sulit. Jadi,

bagaimana mereka dapat mengembangkan keahlian mereka kalau misalnya

apa yang mereka tulis itu tidak diberikan masukkan atau catatan catatan. Jadi

itu sebagai pengingat mereka, bahwa kemampuan mereka untuk menulis itu

belum sesuai dengan standar penulisan. Maka dari itu, diberikanlah feedback,

itu adalah hal wajib yang harus diberikan seorang guru, baik feedback secara

langsung maupun feedback secara tidak langsung.

100

3. When did you do the feedback? During the writing’s class or in the end of

the class? Why?

(Kapan Anda melakukan feedback? Ketika kelas menulis berlangsung atau

ketika kelas berakhir? Kenapa?)

Jadi feedback yang dilakukan itu, ketika sedang pertemuan dan ketika di

akhir kelas juga. Jadi saya mau, mahasiswa itu practice dan setelah itu tau

tentang kekurangannya, dan belajar dari kekurangan itu, pasti dalam

prosesnya itu mereka akan berkembang, akan terlihat maju dan mundurnya,

dan saya merasa mahasiswa tidak ada yang terlihat ingin mundur. Kalaupun

ada mahasiswa yang terlihat leih lambat, itulah tugas saya untuk memberikan

pendekatan, memberikan motivasi di setiap pertemuan, tidak ada mahasiswa

yang bodoh, yang penting adalah proses menempa dirinya untuk berlatih

lebih banyak. Karena menulis itu harus dipraktikan.

4. How do you provide the feedback in the writing class? With written or oral

feedback? And how you provide the feedback with those types?

(Bagaimana Anda memberikan feedback di kelas menulis? Dengan tertulis

atau berbicara langsung? Dan bagaimana cara Anda memberikannya?)

Bila pertemuan tatap muka langsung, saya secara oral langsung

memberi tahu mana saja yang salah, saya meminta mahasiswa untuk

mengungkapkan kalimat atau ide, lalu jika salah, saya langsung memperbaiki

di depan kelas, jadi semua mahasiswa dapat belajar dari hal tersebut, dan

tidak mengulangi kesalahan yang sama. Tapi ketika kondisi seperti ini, saya

dan mahasiswa memilih untuk menggunakan google meet untuk mengadakan

pertemuan. Dan untuk tugas, saya menggunakan google classroom,

mahasiswa mengumpulkan tugas nya dan saya memberikan written feedback

di kolom komentar.

5. What is your focus on your feedback? Content of the writing or form?

Why?

101

(Apa yang menjadi fokus Anda dalam memberikan feedback? Isi atau

struktur informasi yang ada dalam tulisan atau tata bahasa? Kenapa?)

Yang pertama adalah content, mengemukakan ide, mengurutkan ide

(organization), baru grammatical rule nya. Jadi kan dalam penulisan itu ada

4C (concise, credible, clear, correct). Concise artinya idenya tidak kemana-

mana, runtun. Credible artinya ide mereka itu didukung oleh ahli, sesuai

dengan fakta. Clear, jelas, jadi tidak tercampur-campur. Correct, nah ini

berkaitan dengan grammatical rule (punctuation, transitional word, etc).

6. How do you provide your feedback? Indirect or direct feedback? Why you

choose it? And how do you apply the feedback you your student?

(Bagaimana cara Anda memberikan feedback Anda? Secara direct atau

indirect? Kenapa Anda memilih tipe tersebut? dan bagaimana cara Anda

menerapkannya?

Jadi saya itu kalau dalam pertemuan itu biasanya memberikan feedback

secara langsung, pada saat mereka mengungkapkan kembali apa yang mereka

tulis, atau mengungkapkan ide, ada kesalahan dalam memproduksi kalimat,

biasanya saya langsung cut kalimat tersebut, tapi saya selalu mengingatkan

mahasiswa bahwa,

“Kamu tidak perlu malu, ini hanya sebagai pengingat, kalau kamu

salah, bukan berarti kamu bodoh, ini sebagai pengingat juga untuk semua”.

Jadi itulah manfaat dari direct correction. Saya juga memakai indirect

feedback secara tidak langsung, ketika saya memeriksa tulisan mereka, saya

bawa pulang dan saya berikan indirect feedback. Jadi indirect feedback yang

dimaksud itu, saya menandai bagian yang salah, saya garis bawahi, kemudian

saya kasih catatan, terkadang saya juga menulis secara umum, sebagai

contoh,

“Kamu harus banyak belajar mengenai grammar”

“Menggunakan kosakata yang tepat”

102

“Kamu harus lebih menguasai tentang plural dan singular nya,

grammatical rule nya atau kamu harus menguasai tenses nya lagi’

Jadi begitu ya, walaupun dengan indirect tapi ada juga direct nya di

dalam, catatan itu, jadi saya menggunakan kombinasi antara indirect dan

direct feedback. Karena terkadang mahasiswa pun suka memberi komentar,

“Kok hanya dicoret-coret saja? Tidak ada catatan atau komentar

kesalahnnya” diberi catatan agar mahasiswa tidak melakukan kesalahan

kedua kali.

7. Is there any difficulties when you give feedback to the student? And how

you handle it?

(Apakah ada kesulitan yang dialami selama memberikan feedback kepada

siswa? Jika ada, apa dan bagaimana mengatasinya?)

Kesulitan yang saya hadapi adalah banyaknya mahasiswa. Jadi akan

dilakukan bertahap, kalau dalam satu minggu mungkin tidak bisa langsung

memberikan feedback satu per satu ke setiap mahasiswa, maka akan

diberikan feedback secara umum saja, pasti saya berikan.

Solusinya ada dalam rencana pembelajaran yang saya buat. Jadi kalau

di jenjang writing yang saya pegang, setiap mahasiswa membuat background

research nya, setelah itu mereka menyebutkan reason-reason mengapa

mahasiswa tersebut memilih topik penelitian tersebut, lalu setiap dari mereka

akan bertukar ke sebelahnya dan mereka saling mengoreksi tugas temannya,

dan tetap akan saya lihat.

8. Are there any suggestions to teacher in giving a good and effective feedback

to students?

(Adakah saran untuk guru dalam memberikan feedback untuk murid-murid)

Jadi secara umum, feedback itu ada secara langsung dan tidak langsung.

Artinya sebenarnya, dua duanya efektif, jadi tergantung kita

103

menggunakannya sesuai dengan kecocokan situasi tertentu. Seperti contoh,

saya memberikan tugas ke mahasiswa, lalu saya membaca hasil tersebut, saya

akan me list dimana kesalahan terbanyak yang dilakukan mahasiswa, nah

itulah yang akan saya sampaikan kepada mahasiswa. Kedua, jenis pemberian

feedback itu bagus disesuaikan dengan situasi dan kondisi yang berlangsung,

disesuaikan juga dengan tingkat kesulitan yang mahasiswa sedang hadapi.

104

Lecturer 3’s Interview Transcript in English

No. Questions and Answers

1. What is your goal in your writing class?

(Apa yang menjadi tujuan Anda dalam kelas writing Anda?)

Many students feel that writing is difficult, and I try to help students stop

thinking that writing is difficult. The students must do more practice and

reflect on their weaknesses. Therefore, my goal in writing class is supporting

my students to have writing ability; the students can be professional authors,

and also students can deliver their idea into written text. And then, they are

mastering all of the writing levels, how to organize the idea, how to get the

idea, how they use correct English rules in the written text, and they also have

the ability to write in many types of genres according to the level of writing.

2. What is your perspective about teacher’s feedback, especially in writing

class? Why is it important to students?

(Apa yang Anda pikirkan mengenai feedback yang diberikan guru,

khususnya di kelas menulis? Kenapa hal itu adalah hal yang penting?

Based on the previous, many students argue that writing is hard. They

can not improve their ability if they do not know about their weaknesses in

writing. Feedback is a reminder to students to develop their ability in writing.

Their written text must follow the writing requirement. Giving feedback is

necessary; it can be direct feedback or indirect feedback.

3. When did you do the feedback? During the writing’s class or in the end of

the class? Why?

(Kapan Anda melakukan feedback? Ketika kelas menulis berlangsung atau

ketika kelas berakhir? Kenapa?)

For both of them, I give feedback during the class meeting and at the end

of the class. Students must practice and learn from their weaknesses, and in

the process, there will be an improvement from students. Suppose I see my

105

students are slower than others. In that case, this is my role in giving them

motivations. The process is important, and students must take more practice

because writing must be practised.

4. How do you provide the feedback in the writing class? With written or oral

feedback? And how you provide the feedback with those types?

(Bagaimana Anda memberikan feedback di kelas menulis? Dengan tertulis

atau berbicara langsung? Dan bagaimana cara Anda memberikannya?)

If the class is conducted offline, I give oral feedback to students. I show

the incorrect statement. I ask students to share their sentences and idea if, the

sentences and ideas are incorrect. I revise it directly in front of the class.

Therefore, all students can learn and do not do the same thing. But in this

condition, my students and I choose google meet to have a class. And for

assignments, I use google classrooms, collect the assignment, and give

feedback in the comment box.

5. What is your focus on your feedback? Content of the writing or form?

Why?

(Apa yang menjadi fokus Anda dalam memberikan feedback? Isi atau

struktur informasi yang ada dalam tulisan atau tata bahasa? Kenapa?)

The first is content, show the idea, organize the idea, and then

grammatical rule. There is 4C in writing (concise, credible, clear, correct).

Concise means the idea is consistent, credible means that the ideas have a

background and based on fact. Clear means that the idea is obvious. And then

correct relates to the grammatical rule (punctuation, transitional word, etc.)

6. How do you provide your feedback? Indirect or direct feedback? Why you

choose it? And how do you apply the feedback you your student?

(Bagaimana cara Anda memberikan feedback Anda? Secara direct atau

indirect? Kenapa Anda memilih tipe tersebut? dan bagaimana cara Anda

menerapkannya?

106

In the meeting class, I give feedback directly, when they show the idea

that they are written, if there is an incorrect statement, I directly cut and give

a reminder, I always said,

“Don’t be shy, this is a reminder because you are wrong, it does not mean

that you are stupid, this is reminder to all of you.”

It is a benefit of direct correction. I also use indirect feedback, and I

correct assignment in my home. Indirect feedback, in this case, means that I

highlighted the incorrect part, I underlined stand I give a note, or I write a

general, for example,

“You should learn grammar more.”

“Please, use the correct word.”

“You should mastering plural and singular, and learn more about

tenses.”

So, I combine direct and indirect feedback. Sometimes, students said

“why the correction is unclear?”. Hence, I decided to give a note, I hope that

students did not do the same incorrectness.

7. Is there any difficulties when you give feedback to the student? And how

you handle it?

(Apakah ada kesulitan yang dialami selama memberikan feedback kepada

siswa? Jika ada, apa dan bagaimana mengatasinya?)

The problem is the number of students. I do one by one or step by

step. I can not give each student one by one in a week or two weeks, so I give

general feedback to students.

The solution was in my RPP. For example, in my writing class, every

student makes a research background, and it must be supported by the reasons

why they choose the topic. Students do peer feedback, and I guide them.

8. Are there any suggestions to teacher in giving a good and effective feedback

to students?

107

(Adakah saran untuk guru dalam memberikan feedback untuk murid-murid)

In general, there is direct feedback and indirect feedback. Two of them

are effective, according to the situation. For example, I give an assignment,

and I read it, I will list the error that students mostly did, and I explain it to

students. According to the situation, the second, how to provide feedback is

according to student’s problems in writing.

108

Appendix 4 : Surat Bimbingan Didin Nuruddin Hidayat, Ph.D.

109

Appendix 5 : Surat Bimbingan Maya Defianty, Ph.D.

110

Appendix 6 : Surat Izin Penelitian

111

Appendix 7 : References Examinations Paper

Name : Nazmillah

Student’s Number : 11160140000071

Title : A Study of How Teachers Provide Feedback in Writing

Class

(A Descriptive Qualitative Study at the Department of

English Education UIN Syarif Hidayatullah Jakarta)

CHAPTER 1

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1–6.

11. Ravand, H., & Rasekh, A. E. (2011). Feedback in ESL

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12. Susan, B. M. (2008). Affective feedback. Association for

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13. Thi, D., & Anh, N. (2019). EFL Student ’ s Writing

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19(1), 57–73. https://doi.org/10.21093/di.v19i1.1506

15. Wahyuni, S. (2017). The Effect of Different Feedback on

Writing Quality of College Students with Different

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16. Wilson, J., & Czik, A. (2016). Automated essay

evaluation software in English Language Arts

classrooms: Effects on teacher feedback, student

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17. Ying, Z. (2018). Exploring Construction of College

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Student Writing: Teachers’ and Learners’ Perspectives.

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2. Aggraini, D. (2018). Students Perspective Toward Teacher’s

Written Corrective Feedback on Students’ Writing in

Paragraph Writing Class.

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3. Akmilia, T. D., Purnawarman, P., & Rodliyah, R. S. (2017).

Self-Directed Feedback: an Attempt Towards Learner

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4. Al-Bashir, M., Kabir, R., & Rahman, I. (2016). The value

and effectiveness of feedback in improving students’

learning and professionalizing teaching in higher

education. Journal of Education and Practice, 7(16),

38–41. https://files.eric.ed.gov/fulltext/EJ1105282.pdf.

5. Archer, J. C. (2010). State of the science in health

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6. Ashrafi, S., & Foozunfar, M. (2018). The effects of oral,

written feedback types on EFL learners’ written

accuracy: The relevance of learners’ perceptions.

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7. Ashwell, T. I. M. (2000). Ashwell, T. (2000).pdf. Journal of

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8. Bitchener, J., & Basturkmen, H. (2006). Perceptions of the

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11. Faraj, A. K. A. (2015). Scaffolding EFL Students ’ Writing

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12. Fitriani, N., Yusuf, Y. Q., & Kasim, U. (2016). Teacher Oral

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14. Gielen, S., Peeters, E., Dochy, F., Onghena, P., & Struyven,

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304–315.

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15. Hubais, A., Dumanig, F. P. (2014). Form and Content

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16. Hyland, K., & Hyland, F. (2006). Feedback on second

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17. Kang, E., & Han, Z. (2015). The efficacy of written

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19. Kuyyogsuy, S. (2019). Promoting Peer Feedback in

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21. Lee, I. (2007a). Assessment for learning: Integrating

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26. Ramírez Balderas, I., & Guillén Cuamatzi, P. M. (2018).

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27. Razali, R., & Jupri, R. (2014). Exploring Teacher Written

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28. Sofi, M. J. (2011). Study on Teacher ’ S Ways of Giving

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29. Sultana, R. (2015). The Survey on Using Oral Corrective

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30. Tehrani, F. A. (2018). Feedback for Writing or Writing for

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31. Underwood, J. S., & Tregidgo, A. P. (2006). Through

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32. Wulandari, A. S. (2017). An Analysis of Teacher’s

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33. Yorke, M. (2003). Formative assessment in higher

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No. References Advisor 1 Advisor 2

1. Adhabi, E. A. R., & Anozie, C. B. L. (2017). Literature

Review for the Type of Interview in Qualitative

Research. International Journal of Education, 9(3), 86-

97. https://doi.org/10.5296/ije.v9i3.11483

2. Carter, N., Bryant-Lukosius, D., Dicenso, A., Blythe, J., &

Neville, A. J. (2014). The use of triangulation in

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3. Creswell, J. W. (2011). Educational Research: Planning,

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4. Kawulich, B. (2015). Qualitative Data Analysis Techniques.

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5. Kim, H., Sefcik, J. S., & Bradway, C. (2017). Characteristics

of Qualitative Descriptive Studies: A Systematic

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6. Lambert, V. a., & Lambert, C. E. (2013). Qualitative

Descriptive Research: An Acceptable Design. Pacific

Rim International Journal of Nursing Research, 16(4),

255–256.

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7. Miles, Matthew B; Huberman, A. M. (1994). Qualitative

Data Analysis.SAGE Publication, Inc

8. Nassaji, H. (2015). Qualitative and descriptive research:

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9. Noble, H., & Heale, R. (2019). Triangulation in research,

with examples. Evidence-Based Nursing, 22(3), 67–68.

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CHAPTER 1V

No

.

References Advisor 1 Advisor 2

1. Diab Rula, L. (2015). Error Correction and

Feedback in the EFL Writing Classroom.

English Teaching Forum.

2. Klimova, B. (2015). The Role of Feedback in

EFL Classes. Procedia - Social and

Behavioral Sciences, 199, 172–177.

https://doi.org/10.1016/j.sbspro.2015.07.50

2

3. Mahfoozifard, S., & Mehdiabadi, F. (2016). The

Effect of Direct VS . Indirect Feedback on

the Speaking Accuracy of Iranian Learners

at Elementary Level of Proficiency. 5(2),

99–105.

Advisor 1

Didin Nuruddin Hidayat, M.A. TESOL., Ph.D.

NIP. 19800730 200912 1 001

Advisor 2

Maya Defianty, Ph.D.

NIP. 19801213 200901 2 005