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WORKSHOP 5 -7 November 2018 University of Rome LA SAPIENZA Programmi di Cooperazione Internazionale Didattica e Scientifica con i Paesi in Via Di Sviluppo: Bando Di Finanziamento 2017

Transcript of › sites › default › files... ict4d workshop programme.Prof. Larry Stillman, Prof. Tom Denison,...

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WORKSHOP

5-7November2018

UniversityofRomeLASAPIENZA

ProgrammidiCooperazioneInternazionaleDidatticaeScientifica

coniPaesiinViaDiSviluppo:BandoDiFinanziamento2017

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Community informatics and Information and Communications Technology forDevelopment research projects frequently focus on the appropriation of ICTs and thedesignof informationsystemstomeettheneedsofcommunities.Suchprojectstypicallyinvolve a range of participants reflecting different cultures, different theoreticalbackgroundanddifferentlevelsoftraining,anddependfortheirsuccessontheabilityofthe project to bridge differences. However, the harmonization between differenttheoreticalandmethodologicalbackgroundsalwaysprovestobecritical.

TheworkshopaimstostrengthentheexistingpartnershipbetweenSapienza,BangladeshUniversities,internationalNGOsoperatinginBangladeshandotherinternationalpartners(e.g.MonashUniversity–Australia),whichareactiveintheareaofICTsforDevelopment.TheDepartmentofCommunicationandSocialResearch(SapienzaUniversity)-throughtheproponent of the current project- is already involved in the large-scale ICTs in societyprojectinBangladesh(2015-2019)calledPROTIC(meaning“sign”intheBengalilanguage),led by Monash University Australia and the international NGO, Oxfam. A number ofBangladeshi universities, including theUniversity ofDhaka, are researchpartners to thisproject.

Inordertostrengthenthisinternationalnetwork,andtobenefitallthepartnersinvolvedin the field of ICTs for Development, the Sapienza funds for international cooperationfinancedtheorganizationofseminarsandintensiveworkshopsinBangladeshandinItalyaimedatsharingcompetencies,experiencesandtheoriesamongscholarsfromavarietyofcultural,disciplinaryandinstitutionalbackgrounds.

This intensive workshop will serve as training opportunities for early stage researchersworking in the field of ICTs and information studies with a particular emphasis oninternational cooperation. The goal of theworkshop is not training in the particulars ofeach student’s research, but at sharingperspectives and reflectingon thebig pictureoftheirstudiesinsocietyandtheir‘formation’asresearchers.Earlystageresearcherswillbehelpedtoidentifyandtotakeintoaccountlocalisedorcontext-specificsocialandculturalissues in the design of their research, consequently improving the effectiveness andsustainability of their projects. The ideaof emic understandings of culture is also at thebase of the workshops, with the aim of fostering intercultural exchange betweenresearchersatthedifferentstagesoftheircareers.

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-SCIENTIFICRESPONSABLE:Prof.MauroSarrica

-ORGANIZINGCOMMITTEE

Proff.LarryStillman(Monash),BrunoMazzara(Sapienza),AlbertoMarinelli(Sapienza),ChristianRuggiero(Sapienza),SimoneMulargia(Sapienza),StefaniaParisi(Sapienza),FrancescaComunello(Sapienza/Lumsa).

-LOCATION:MultimediaRoom,RectorateBuilding,SapienzaMainCampus

LunchatBestWesternGlobusHotel,VialeIppocrate1

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-Prof.AlessandraTalamo,DepartmentofSocialandDevelopmentalPsychology,LaSapienza,[email protected]

-Prof.AndreaMiconi,IULM,[email protected]

-Prof.BilkisBekum,LalmatiaGirlsCollege(LGC),[email protected]

-Prof.BrunoMazzara,DepartmentofCommunicationandSocialResearch,LaSapienza,[email protected]

-Prof.FrancescaComunello,DepartmentofHumanSciences,LumsaUniversity,[email protected]

-Prof.IsabellaRega,CentreofExcellenceinMediaPractice,MediaSchool,[email protected]

-Prof.KaberyGayen,DepartmentofMassCommunicationandJournalism,[email protected]

-Prof.LarryStillman,FacultyofInformationTechnology,MonashUniversity,[email protected]

-Prof.LeopoldinaFortunati,NuMeLab,LaboratoryforNewMedia,DepartmentofMathematics,ComputerScienceandPhysics,[email protected]

-Dr.M.B.Akhter-ProgrammeDirector-OxfaminBangladeshMAkhter@oxfam.org.uk

-Prof.ManulaFarinosi,[email protected]

-Prof.MaraMatta,DepartmentofOrientalStudies,LaSapienza,[email protected]

-Prof.MariellaNocenzi,DepartmentofCommunicationandSocialResearch,LaSapienza,[email protected]

-Dr.MarinaMagalhãesdeMorais,NovaUniversityofLisbon/[email protected]

-Prof.MauroSarrica,DepartmentofCommunicationandSocialResearch,LaSapienza,[email protected]

-Dr.MisitaAnwar,FacultyofInformationTechnology,MonashUniversity,[email protected]

-Prof.MuhammadMezbah-ul-Islam,DepartmentofInformationScienceandLibraryManagement,[email protected]

-Prof.PatrickOlivier,OpenLab,NewcastleUniversity’scentreforcross-disciplinaryresearchindigitaltechnologiesPatrick.Olivier@newcastle.ac.uk

-Prof.SimoneMulargia,DepartmentofCommunicationandSocialResearch,LaSapienza,[email protected]

-Dr.StefaniaParisi,DepartmentofCommunicationandSocialResearch,LaSapienza,[email protected]

-Prof.TitoMarci,DepartmentofPoliticalSciences,LaSapienza,[email protected]

-Prof.TomDenison,FacultyofInformationTechnology,MonashUniversity,[email protected]

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PhDCandidates

Communication,SocialResearchandMarketing,DepartmentofCommunicationandSocialResearch,LaSapienzaUniversity

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

MyriamCaratù[email protected]

[email protected]

CivilizationsofAsiaandAfrica,ItalianInstituteofOrientalStudies,LaSapienzaUniversity

[email protected]

[email protected]

SocialPsychology,DevelopmentalPsychologyandEducationalResearch,LaSapienzaUniversity

[email protected]

[email protected]

MonashUniversity

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

OPEN-LABNewcastleUniversity

[email protected]

[email protected]

[email protected]

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DAY1(Monday,05November2018)

09.30-10.30 Welcome-Registration

10.30-11.00 Openingandgreetings

Prof.TeodoroValente-DeputyRectorforResearchInnovationandTechnologyTransfer

Prof.TitoMarci-DeanoftheFacultyofPoliticalSciences,Sociology,Communication

Prof.BrunoMazzara–DirectoroftheDepartmentofCommunicationandSocialResearch

11.00-11.30 Coffeebreak

11.30-12.30 Overview

L.Stillman,T.Denison&M.Anwar–COMMUNITYINFORMATICSANDDEVELOPMENTINFORMATICS

M.Sarrica&E.Mometti–MEDIA,COMMUNITY,INFORMATION,

DEVELOPMENT:LESSONSFROMALEXICOMETRICANALYSISOFTHESCIENTIFICLITERATURE

K.Gayen-TOWARDSA‘DIGITALBANGLADESH’:TECHNOLOGY,POLICY

INTERVENTIONANDSOCIALCHANGE

12.30-14.00 Lightlunch+Networking

14.00-16.00 Blitzpresentations–ChairP.Olivier

Panel1CommunityEngagement:reflexivity,co-design,participation,complexityDiscussant:F.ComunelloE.Alecci-USINGREFLEXIVITYINICT4DRESEARCHS.Armouch-RETHINKINGABOUTPARTICIPATIONWITHINTHEEXISTING

DEVELOPMENTMODELOFDESIGND.delGaudio&S.Pizza-FORANACCESSIBLECO-DESIGN:SOCIAL

COMPLEXITYANDDISABILITYFACINGUXDTECHNIQUESANDMAINEVIDENCES

M.Snape-ICT4DFORVULNERABLECITIZENSINGATESHEAD,UK

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Panel2Addressingindividualsandcommunityneeds:software,archives,peer-to-peerexchangesDiscussant:M.AnwarR.AraShams-VALUES-DRIVENSOFTWAREENGINEERINGINRURAL

BANGLADESHM.Caratù-NEURO-TECHNOLOGIESAPPLIEDTOTHEICT:TOWARDSAN

OPTIMIZATIONOFTHEUSERS’ANDCONSUMERS’EXPERIENCEONLINEANDOFFLINEFORADVANCINGTHEDEVELOPMENTOFWEB4.0.

S.Macfarlane-EVERYDAYLINKSTHATMAKEADIFFERENCE:ENABLINGPEER-TO-PEEREXCHANGEWITHINTHECONTEXTOFSOCIALCARE,PERSONALISATIONANDSELF-DIRECTEDSUPPORT

Panel3Women:representations,marginalization,empowermentDiscussantM.MattaE.E.Avio-MOBILEPHONESANDSOCIALMEDIAINTHE‘CALLGIRLS’

DISTRICTOFBANARAS:ASHAREDRESEARCHPROPOSALFORACTION.

M.Biswas-MOBILETECHNOLOGIESFORWOMENEMPOWERMENT:EXPLORINGTHEBANGLADESHEXPERIENCE

R.Rossi-RECREATINGMYTHSINTHETECHNOLOGICALERA:THE“VAGINADENTATA”VARIATIONSONTHEINDIANTWITTER

A.Sarker-ICTSFORWOMEN’SEMPOWERMENTINRURALBANGLADESHPanel4InformationandPolicies:bottom-upandtop-downdynamicsDiscussantA.MiconiG.Casagrande,F.Ciammella&M.AmineKhaddarDRONEJOURNALISMIN

LOCALCOMMUNITIESJ.KhabarIMPACTOFINFORMATIONCULTUREONACCESSTO

INFORMATION:ASOCIO-TECHNICALPERSPECTIVEFROMBANGLADESH

M.Saha-INTEGRATIONOFINFORMATIONANDCOMMUNICATIONSTECHNOLOGIES(ICTS)TOSTRENGTHENNUTRITION-SENSITIVEAGRI-FOODSYSTEMS(POLICIESANDPROGRAMMES)INTOMULTI-SECTORALAPPROACHINLOW-AND-MIDDLEINCOMECOUNTRIES(LMICS)

16.00-17.00 Plenarysession

Feedbacksanddiscussion

17.00TransferbyBus

17.50GuidedtourofTrajan’sMarket

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DAY2(Tuesday,06November2018)

09.30-09.45 Housekeeping

09.45-11.00 PlenarysessionF.Comunello&S.Mulargia-ITISEASYTOSAY“USER”.HOWSTEREOTYPES

ANDDESIGNBIASAFFECTUSERS’ATTITUDETOWARDICTADOPTION

M.B.Akhter-WOMENEMPOWERMENT,FOCUSONSDGTARGETSAND

DIGITALBANGLADESHM.Mezbah-ul-Islam-PRODUCTIVEPARTNERSHIPSTOPROMOTE

INFORMATIONLITERACY(IL)FORFEMALESTUDENTSOFRURALSECONDARYSCHOOL:ISTHISEMPOWERINGSTUDENTTOWARDSBUILDINGUPKNOWLEDGESOCIETIES?

11.00-11.30 Coffeebreak

11.30-12.30 PlenarysessionB.Bekum-INFORMATIONNEEDSANDSEEKINGSTRATEGYOF

RESEARCHERSANDFACULTIESINDHAKAUNIVERSITYA.Miconi-CROSSMEDIAANDHIGHEREDUCATION:INSIGHTSFROM

EURO-MEDITERRANEANCOOPERATIONM.Matta-FORANARCHIVEOFMIGRANTMEMORIES:DIGITALDIARIES,

GLOSSARIESOFSURVIVALANDTHEPOWEROFFLOATINGWOR(L)DS.

12.30-14.00 Lightlunch+Networking

14.00-16.30 SmallGroupsActivitywithPhDstudentsAnimator:I.Rega

PhDstudentsworktogetherinordertohighlightsharedinterests&

potentialcollaborations.

16.30-17.00 Plenarysession

Feedbacksanddiscussion

TuesdayEvening–SocialPizza,RistorantePizzeriaIFratelli,viadegliUmbri14

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DAY3(Wednesday,07November2018)

09.30-09.45 Housekeeping

09.45-11.00 PlenarysessionL.Fortunati&M.Farinosi-DEALINGWITHTHEUNEXPECTED:THEROLE

OFSOCIALMEDIAANDGRASSROOTSCOMMUNICATIONINTHEAFTERMATHOFANATURALDISASTER

A.Talamo,C.Modesti,A.Recupero&G.Nicolais-REBUILDINGSOCIAL

CAPITALINCONFLICTZONES.COMMUNITYANDTECNOLOGICALCHALLENGES

I.Rega-DIGITALACTIVISMANDMARGINALISEDVOICESINBRAZILAND

KENYA M.MagalhãesdeMorais-TECHNOLOGIESANDDIGITALNETWORKSFOR

SUSTAINABILITY

11.00-11.30 Coffeebreak

11.30-12.30 Summary-Overview

12.30-14.00 Lightlunch+Farewell

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DAY1(Monday,5November2018)–11:30-12:30

COMMUNITYINFORMATICSANDDEVELOPMENTINFORMATICSProf.LarryStillman,Prof.TomDenison,Dr.MisitaAnwarMonashUniversityCommunity Informatics emerged in the 1990s or even earlier as the theory andpracticeofengagementand controlby civil society groupsand sometimesprogressives inuniversitieswithnew communication opportunities offered by electronic networks (for example Milan CivicNetworkornetworksintheUSAthatbeganasBBS).Therewereanumberofmajorinternationalconferences around the turn of the century (for example, Global Community NetworkingConferences inBuenosAires, and Barcelona, which received major funding). It drew uponinformationscience,informationsystems,computersciences,socialandcommunitydevelopmentand planning, development studies, and library science as well as grass-roots activism. It is aninterdisciplinary approach interested in usingICTsfor different forms of community action, asdistinctfrompureacademicstudyaboutICTeffects.By the 2000s, it had become research discipline with a journal,specializedacademicresearchers,PhDs)interestedinthe"effectiveuse"oftechnologiesfornon-corporatesocialgood,mostlyinsituationofsocialneedanddeprivation:forexample,inruralorisolatedcommunitiesorwithimmigrantcommunities,orintheUS,particularlyintheinnercities.Therewasconsiderableinterestinindependentpublishingplatformsanddigitalcentres(allthisbeforetheemergenceofnew social media that has become dominant), as well assmartphones. "Digital divide" is onetermhasbeenparticularlycommoninthefield.MonashhascontributedtothefieldbyholdingregularconferencesatitscampusinItalyatPratosince2004.Hundredsofpeoplefromaroundtheworldhaveattendedtheseevents.However, Community Informatics may be at a cross-roads, challenged by the capacity ofacademics to gain funding, decreasing engagement across the board by communities in socialaction. Aswell, the fundamental changes in the relations ofmedia technology and production(Google,Facebook,smartphonesand devices) have resulted in thepopularizationof technologywithout the kind of community control and social critic that community informatics envisaged.From a Monash perspective, there is much potential for it to develop collaborations with forexample, archivists and others who are working on pratical and theoretical issues of creation,distribution,controland therepresentationof insitutional socialand individualmemories in thenewplaforms.In a somewhat similar way, Development Informatics or Information and CommunicationTechnologies for International Development has developed as a response to the tremendousopportunities offered by contemporaryICTsfor bridging digital divides (no need for coppernetworks) and promoting social and economic development in development countries.While ahistoryofDevelopmentInformatics(aswithCommunityInformatics)isyettobewritten,itisclearthatsomeinitiativesinthe1990sorevenearlierwerequiteindependentoftraditionalacademic

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agendas andmore linked to personal agendas for social change in for example, Latin America.Now, however, in many instances it is linked to funding opportunities and agendas in theinternational development field. As with Community Informatics, it has now developed anacademic discipline,with its journals, researchers, and students. Elements of it are particularlyinformedbymoreradicalviewpointsaboutthesocialjusticeininternationaldevelopment,thoughtherearecontinuingargumentsaboutthefieldstheoreticallocation.

MEDIA, COMMUNITY, INFORMATION, DEVELOPMENT: LESSONS FROM A LEXICOMETRICANALYSISOFTHESCIENTIFICLITERATUREProf.MauroSarrica&E.MomettiCORISDept.LaSapienzaUniversityICT4D,communityinformatics,communitydevelopmentaredifficulttodefine.Thesefieldsareatthe crossroads of different disciplines, they face different problems and levels of analysis andapply the alternate methodological approaches to research and intervention at the societal,communityandindividuallevels.The present paper aims to draw a map in an inductive way, analyzing through lexicometricmethodsthescientificarticlespublishedonthemainscientificjournals(Heeks,2010)inthelast5years.Theanalisedcorpus,inparticular,consistsoftitlesandabstractsof1843articlespublishedfrom2013to2018onElectronicJournalofInformationSystemsinDevelopingCountries,JournalofCommunity Informatics, Information Communication & Society, the Information Society,InformationTechnologyforDevelopment,InformationTechnologies&InternationalDevelopment,theAsianJournalofCommunication,theAfricanJournalofInformationandCommunication.ThelargetextualcorpuscollectedwassubjectedtovarioustypesoflexicometricanalysissupportedbyIramuteq software (analysis of specificities, ADS, text clustering via descending hierarchicalclassification), with the aim to identify common themes, changes occurred over the years anddifferencesbetweenthenewspapersconsidered.Theresultspointoutseveralsuggestions:

- Thefieldofstudyisstronglyvariable,andtheresearchthemesseemtoreplicateorfollowvariations and contingent problems: es. the influence of twitter in theUS elections, thegrowthofChina,theriseofsmartphones.

- - The results of the descending hierarchical classification identify three main classes ofcontentthatcorrespondtoatechnocentricapproach,toonerelatedtomediastudies,andtoonecentredoncommunities.Thelatterapproachseemstobeunder-exploited.

- Lessobviousarethemethodologicalissues,thereflectionontheparticipatoryaspectsandacriticalreadingofthepowerrelationshipsintrinsictoICTsandtheiruse.

Theseandotherresultssuggesttheneedforfurthertheoreticalandmethodologicalclarification,withtheaimtodefinethepeculiaritiesofICT4Dandcommunityinformatics.ReferencesHeeks, R. (2010). An ICT4D journal ranking table.Information Technologies & InternationalDevelopment,6(4),pp-71.

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TOWARDSA‘DIGITALBANGLADESH’:TECHNOLOGY,POLICYINTERVENTIONANDSOCIALCHANGEProf.KaberiGayenUniversityofDhaka

Thepaperexplorestheinterplayamongtechnologicalshiftincommunication,policyinterventionand social change in the perspective of achieving ‘Digital Bangladesh’ goal declared by thegovernmentofBangladesh.Thishasbeensoughtinthree-steps.

- First,anoverviewofthecommunicationsituation inBangladeshwhich includestheprintandelectronicmedia.TheobjectiveistogiveanideaabouthowthemediacanbestudiedinBangladesh.

- Second, a discussion on the digital agenda of the current government, declared as the‘Vision2021:DigitalBangladesh’,whichhasbeenprojectedassynonymoustothedreamdevelopmentofthecountry.

- Third,anassessmentofthesocialchangesofarobservedand/orrecordedcausedbythetechnological shift in communication, and the future prediction which is based on theavailabledata.

This paper examines if the ICT has both vertical and horizontal relevance for development inBangladesh like any other developing country. This has been assessed in the areas of e-governance, e-business, online communities, networking, solidarity building, and agencyformation.SchumpeterianInnovationtheory,andthecapabilitytheorybySenthatincludes‘newmedia literacy’ as an important component of actual human capability build the theoreticalframeworkofthispaper.WhilethecasestudiesshowpositiveassociationofICTindevelopment,thereisyetmuchtodotoreachtheVision2021.

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DAY1(Monday,5November2018)–14:00-16:00BLITZPRESENTATIONS–Chair:Prof.PatrickOlivier(Newcastle)Panel1CommunityEngagement:reflexivity,co-design,participation,complexityDiscussant:Prof.FrancescaComunello(LUMSA)USINGREFLEXIVITYINICT4DRESEARCHEleonoraAlecciCORISDept.LaSapienzaUniversityCollecting information regarding the access to the field is important in order to evaluate theconditions in which researchers have been experiencing the social environment of poor andmarginalized communities. ITC4D researchers may be unwittingly perceived as “others”, whichmay lead to unexpected or uncomfortable situations that possibly even compromise the finalresultsoftheirwork.Aim of this contribution is to introduce the reflexive account technique, an ethnographic toolwhich was developed in 1994 by Altheide e Johnson in order to provide plausibility to theethnographic statements. Its goal is reconstructing the hidden relational dynamics betweenresearchersandparticipants,byrecordingdatathroughtheuseofethnographicnotes.Thesedataconcern:

*howtheaccessoccurred;*attitudeoftheparticipantstowardshispresence;*trust/distrustrelationshipsestablishedwithsomeparticipants.

Thecurrentcontribution,basedonafocusedliterature,willshowhowthistechniquecanbeusedto keep under control how the community perceives researchers and their work, gaining thickinterpretationsofqualitativefeedbackdata.RETHINKINGABOUTPARTICIPATIONWITHINTHEEXISTINGDEVELOPMENTMODELOFDESIGNSarahArmouchOPENLAB,NewcastleUniversityThroughtheBlitzPresentation,IwillbesharinginsightsIcollectedfromin-depthinterviewswithpeoplewhoworkinthedevelopmentsectorinLebanonandtheircriticismofcurrentoperationalmodels. Incontrasttothat, Iwillbepresentingaboutsomeparticipatorydesignactivities Iusedwithyouth inBeirut.Therewillbetwocasespresented;oneengagingarandomgroupofyouthvolunteers to capture their perceptions of the future ahead and one involving members of ayouth-ledgroupwhichworksonhealth-relatedissuesinmarginalizedareasinLebanon.Theaimofthepresentation isprimarilymethodologicalbutalsoempirical toacertainextentas itwillendwith a set of recommendations compiled so far around developing and implementing ICT fordevelopmentpurposes.

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FORANACCESSIBLECO-DESIGN:SOCIALCOMPLEXITYANDDISABILITYFACINGUXDTECHNIQUESANDMAINEVIDENCESDanieledelGaudio&StefaniaPizzaCORISDept.LaSapienzaUniversityInthepost-modernscenario,characterizedbyastrongheterogeneityamongmembersofsociety,the increasing of complexity correspond with a parallel increase of difficulty in designinginterventions,servicesandproductsabletofitthevariousneedsofdifferenttargets.Toovercomethisobstacle,ausefultoolcanberepresentedbytheHumanCenteredapproachcharacterizedbyahighco-participationbythefinalusersthatareinvolvedinthedesignprocess.TheUserExperienceDesign(UXD)moveswithinthisconceptualframeworkbyadoptingmultipletechniques. Their origin derives from the classical research in social sciences and in co-designprocessofwebsitesandapplications.TheUXDstartsfromtheassumptionthattoincreaseuserssatisfactionitisnecessarytoinvolvethemfromthebeginningofdesignprocess,payingparticularattentiontoalltheaspectsconcerningtheirinteractionwith the specific service.However, themain techniques ofUXDdo not contemplate that userscouldbeafflictedbyphysicaldisabilities,sothatthetargetofpeoplewithdisabilitiesisneglected.In thepresentwork, starting fromresearchexperience,willbeanalyzedsomeco-designphaseswithvisuallyimpairedandblindusers,sharingthemaininsightsemergedfromfocusgroupsandbrainstormingconductedaccording to theUXDmethodology,andconsidering theadaptationofthesetechniquesonthespecificneedsofthisparticulartarget.ICT4DFORVULNERABLECITIZENSINGATESHEAD,UKMatthewSnapeOPENLAB,NewcastleUniversityMy Masters dissertation was about connecting people in the Public and Third Sectors in aCommunityofPracticearoundcomplexity-informedmanagementpractices.Complexity-informedmanagementisessentiallyaboutworkingwiththemessiness,interconnectivityandcomplexityofeveryday life in the realworld and the uncertainty surrounding interventions in complex socialsystems.My project involved developing a social learning platform as the start of an ongoing,evolutionarydevelopmentprocessformanagersembracingcomplexity.FormyPhD,I’mworkingwithGatesheadCouncilonpublicservicetransformation.Specifically,I’mworkingonthedevelopmentofprototypesforcomplexity-informed,holisticandhuman-orientedapproaches topublic services.Theconnectionwith ICT4D is that this isalldevelopmentalwork,drivenbytheneedsofthedisenfranchised,marginalisedandvulnerablegroupsforwhomefficientservicedelivery isaproblemratherthanasolutiontotheir immediateand long-termproblems.Myroleistodevelopsystem-widesociallearningasanon-goingprocess.Howdowehelppeopleto learn from their own practice and share this learning with others across departmental,organisational andother systemicboundaries?Howdowe learnwith and from the citizenswewant to help? How do we help people with different worldviews come together around thecommonmissionofhelpingpeopletosupportthosewhoneedsupporttothriveinawaythatismeaningfulontheirownterms?

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Panel2Addressingindividualsandcommunityneeds:software,archives,peer-to-peerexchangesDiscussant:MisitaAnwar(Monash)VALUES-DRIVENSOFTWAREENGINEERINGINRURALBANGLADESHRifatAraShamsMonashUniversityTheword ‘Values’ is small but it has unfathomable scale ofmeaning like attitudes, judgments,choices,attributionsandactionsagainstpsychologicalneedsaswellassocialdemands.Valuesarecloselyrelatedtotheword‘Empowerment’,becausetoenrichhumanvaluesessentiallymeanstoempowerahumaninsuchawaythat itbuildstheabilitytoexpress interests inanautonomousway,raisevoicewithdignity,takeinitiativesandmakedecisions.Assoftwareinfluencesineveryaspect of people’s everyday lives, therefore human values should be reflected into software tomakeitmoreuserfriendlybutsometimesexistingsoftwaredoesnotintegratehumanvalues.This issue becomes more significant when these kinds of values breaches lead to users’dissatisfactionanddemotivation touse software.Embeddinghumanvalues into software is theonly solution to avoid this situation. Our target people is female farmers in rural Bangladeshbecause agriculture is the largest employment sector in Bangladesh due to its soil fertility andsubtropicalclimate.Sonosocio-economic,culturalandpoliticaldevelopmentispossiblewithouttheempowermentofwomeninagriculture.Therearefewchallengestoembedtheirvaluesintosoftware.Forexample,itisdifficulttodefinehumanvaluesanddifficult tomeasureorquantify it into software. Therefore, toembedvaluesintosoftware,atfirstweneedtoknowthevaluesoffemalefarmersbytakinginterviewsofthemandanalysethedata.Besides,weneedtotakeinterviewsofsoftwareengineerswhoareinvolvedwith developing the software to understand their views about embedding human values intosoftware.Finally, to flourish this concept, we are hoping to propose some guidelines to build a Bengalilanguage software focusing the values of female farmers in rural areas to make them self-dependentandself-confident.NEURO-TECHNOLOGIESAPPLIEDTOTHEICT:TOWARDSANOPTIMIZATIONOFTHEUSERS’ANDCONSUMERS’EXPERIENCEONLINEANDOFFLINEFORADVANCINGTHEDEVELOPMENTOFWEB4.0.MyriamCaratùCORISDept.LaSapienzaUniversityNeuromarketing, as in the field of study that employs methodologies of the neuroscience tounderstandthecustomerbehaviour(Leeetal,2006)hasbeenappliedtomanyfieldsofconsumerresearch: from the assessment of ADVs’ and PSAs’ effectiveness (Cherubino, P. et al., 2016;Cartocci,G.,etal.,2017), tomorerecentapplications ineconomicandsocialcontexts likewine

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business (Caratù,M.,etal.,2018), shoppingexperience (Cherubino,P.,etal.,2017)andpolitics(Vecchiato,G.,etal.,2014).Today,neuro-technologiesareappliedalsotothedigitaleconomyandtheICTsevaluation-inparticular,tothestudyofsomeonlineandofflinecontexts:webinterfacesand e-commerce websites usability (https://www.brainsigns.com/en/science/s2/research-and-development/e-commerce-and-brain),UXdesignanddigitalgames(Hodent,C.2017;),platformslikeappandsocialmedia (https://www.brainsigns.com/it/services/neuromarketing/website-app-social-media),aswellasinsocialandeducationalcontextssuchasneurogaming(Berka,C.,etal,2011).Theseexperimentshavereachedgroundbreakinglevelsofrealism,thankstotheuseofthe3D and Virtual Reality (Beveridge, R., et al., 2016). Neuroscience, so, can provide biometricevaluations of the user/customer experience, thus allowing data – collected in increasinglyrealistic environments - based no more on verbal words (of the testers’ interviewed in thetraditional marketing researches, susceptible of bias) but on scientific parameters as Emotion,InterestandApproach/Withdrawaltoastimulus(Vecchiato,G.,etal.,2013).Thepresentstudyisa literature review about the new neurotechnologies applied to the ICTs meant for improvingthemthusdevelopingaweb4.0whosedesignconsidersunexpressedcustomers’insights.EVERYDAYLINKSTHATMAKEADIFFERENCE:ENABLINGPEER-TO-PEEREXCHANGEWITHINTHECONTEXTOFSOCIALCARE,PERSONALISATIONANDSELF-DIRECTEDSUPPORTSiobhanMacfarlaneOPENLAB,NewcastleUniversityThe research in focus is a partnership betweenOpen Lab and a user-led charity established inNorth East England to promote inclusion, independence and choice for local disabled people.Offering information, advice and support on any aspect of disability, the charity runs a supportservice for disabled people receiving a personalised budget to self-direct support: an optionpossibleintheUKfollowingapplicationandassessment.Personalisedmodelsofhealthandsocialcare should centre the individual in control of what type of support they receive and whatoutcomesareimportant,tailoringsupportarrangementstoindividualpriorities.Importantly, outcomes should be self-defined rather than pivoting on perspectives ofprofessionals,institutionsandpoliciesasperhistoricalprecedent.Notinganabsenceofwaysforcitizenswhoself-direct,theirclosealliesandpersonalassistants,toconnectwithpeersintheirlocality,theresearcherandpartnersviewedthislackofanetworkasalost opportunity. A research project was devised to highlight the gap and investigate whetherdigitaltechnologiescansupportpeer-to-peerexchangeinthiscontextandifsohow?Project participation has included people who self-direct, personal assistants, supportprofessionalsanda localauthoritymanager.Arising fromthispreliminaryphase (interviewsandtwoparticipatoryworkshopsexploringtheinitialconcept),aworkinggrouphasbeenestablishedtodevelopideas,co-designandpilotanetwork.Strengthsbased,ratherthandeficitdefined,theproject seeks to link people who self-direct together: maximising individual and collectivestrengthsthroughexchangeofskills,knowledgeandresourcesformutualbenefit.

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Panel3Women:representations,marginalization,empowermentDiscussant:Prof.MaraMatta(ISO,LaSapienzaUniversity)MOBILE PHONES AND SOCIALMEDIA IN THE ‘CALL GIRLS’ DISTRICT OF BANARAS: A SHAREDRESEARCHPROPOSALFORACTION.EdoardoEliaAvioItalianInstituteofOrientalStudies,LaSapienzaUniversityTherealityofthered-lightdistrictofBanaras (Shivdaspur)seemstobefarawayfromthesocialdynamics which cross the global era. The use of mobile phones in the red-light district hasinfluencedthewaythroughwhichsexworkerscommunicateandkeepintouchwiththeirclients.Althoughthemajorityofthesewomenusesthemobilephoneasatooltoextendthenetworkofclients, the use of these phones –which inmost of the cases are old fashioned and very basicdevices-islimitedonlytocallsandSMS.Furthermore,theabsenceofInternetexcludestherightto use of on-line services aswell as the finding, the divulgation and the sharing of informationwhich could implement the sex workers’ understanding of the socio-political context and theircommunityhealthawarenessinordertobetterlocatethem-selveswithinthesociety.Thecreationofadigitalarchivewhichaimsatrecordingthetestimoniesandthenarrativesofthesex workers’ community could be a useful ‘open source’ of primary importance in order tosensitizethepublicopinionaroundamoral/immoral,inclusion/exclusionparadigmpropagandisedbythedominantcultureandthelocaladministrationthroughtheuseofsocialmedia(facebook,youtube,etc.)Inthisrespect,itseemsnecessarytodevelop,throughinterdisciplinaryapproaches-whichincludetheoriesandresearchmethodologiesinherentthehumansciencesandtheinformationtechnology(IT)-informationsystemswhichcouldsensiblyaffectthe‘local’dimensionandmayfavourthesexworkers’communitydevelopmentintermsofeducation,healthandawarenessofhumanrights.MOBILE TECHNOLOGIES FOR WOMEN EMPOWERMENT: EXPLORING THE BANGLADESHEXPERIENCEMonishaBiswasMonashUniversityBangladeshisafastgrowingdevelopingcountrywith160millionpeopleand12.9%povertyratio.IthaskeptaconsistentGDPrate from6to7withanaverageof6.4%growthover the last fiveyears.AsapartofSustainableDevelopmentGoalscommitment,therewillbecontinuedeffortoninvestingonyoungwomenandtechnologicaladvancementtoaddressthepovertyandinequalityissues and to bridge the digital divide that affects these communities.Over the last decades, women’s engagement in economic and political sphere is increasinggradually,buttheirroleandcontributiontothefamilyandnationallevelarestillundervaluedandunrecognized. This paper aims to: a) critically understand how the adoption of mobile

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technologiescanbeusedtoreducesocialandculturalbarriersforwomenentrepreneursinruralBangladesh and contribute to greater economic development in rural economy; b) discuss howsocial media (i.e.: Facebook) appropriation is contributing to women empowerment; and c)investigatewhether and inwhich differentiations digital engagement affects established powerrelationsandpromotesocialchange.Throughacasestudyfocusedontheexperienceconductedin Borokupot village, we analyse the process of technology driven societal transformation andexplore how and forwhat purposes a group ofwomen entrepreneurs from the coastal part ofBangladeshusesaFacebookgroup.RECREATING MYTHS IN THE TECHNOLOGICAL ERA:THE “VAGINA DENTATA” VARIATIONS ONTHEINDIANTWITTERRominaRossiItalianInstituteofOrientalStudies,LaSapienzaUniversityAdangerouswomanwithatoothedvulva isaspectralentitythatteasesmasculineunconsciousfromtime immemorial. Indianmythsand folkloreoffer someexamplesof the“VaginaDentata”motif,butitspresencehauntsthevirtualspacetooinametaphoricalandcreativefashion.SurfingontheIndianTwitterit ispossibletofindrepresentationsofmarriedwomenaspersecutorsandcheatersoftheirhusband’sfamily,insearchofeasymoneythroughextortion.Asamatteroffact,due to the A498 provision of the Indian Penal Code, women are allowed to file charges fordomesticviolenceagainsttheirspouseandhisfamilywithanunprecedentsupportbytheIndianlaw.However,atthesametime,therehasbeenanupsurgeofmen’svoicesandassociationsthataccusewomen–and“Feminism”assuch-oftakingadvantagefromtheprovisiontodestroythevalues of the Indian family. The representation of women as untrustworthy, malicious anddeceivingiscurrentlyspreadingacrossthesocialmediafollowingthemomentumofthe#MeToomovement,anditoffersacommongroundformen’sassociationstovirtuallyuniteandillustratetheirencounterswiththesecastratingmonsters.Socialmediaareahelpfulinstrumentwhenusedinfavourofethicalaims,butwhathappenswhentechnology is used to form a coalition against vulnerable categories? How are social mediafacilitatingthediffusionof fakenewsandhateagainstothers?Throughthemetaphoricaluseofthe “Vagina Dentata” motif, this paper aims at illustrating how technology might accidentallysupportadetrimentalrepresentationofdisadvantagecategories.ICTSFORWOMEN’SEMPOWERMENTINRURALBANGLADESHAninditaSarkerMonashUniversityThe sociocultural environment of Bangladesh is characterised by gender discrimination, whichimpacts women’s empowerment and their access to information. This discrimination can becounteractedbyimprovingaccesstoinformationforwomenandgirls.

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ArichbodyofliteratureshowsthatInformationandCommunicationTechnologies(ICTs)havethepotentialtoempowerwomenandtoovercomesocioeconomic isolationanddeprivation intheirlives in the international development context. However, existing research trends pay moreattentiontotheimpactofICTasageneraltoolwithoutpayingsufficientattentiontotheparticularsocioculturalchallengesthatwomenfaceinaparticularcontext.The aim of this research is to explore the potential of ICTs to enable women’s empowermentthrough understanding the experience of the rural women from the grass-roots. Informed byCriticalTheory,itfocusesonthesocialpowerdynamicsandsocialconstructionofwomen’sgenderroleasacentraltopictounderstandwomen’sempowerment.By using Grounded Theory methods, this research focuses on developing Critical Theory byunderstanding the participants’ worlds, their experience and their challenges in accessing andusing ICTs. It emphasises a comparative understanding of social dynamics and women’sexperiencewithICTs.The study will focus on addressing the “real needs” deriving from Grounded Theory ratherimposing generic solutions for women’s empowerment. The outcome of the studywill help tounderstandthewomen’sneedsalongwithchallengesrelatedtotheiractiveengagementwithICTsinthecontextofruralBangladesh.AddressingthoseneedswillempowerwomentobeactiveICTparticipantsratherthanreinforcingstatusquosolutions.

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Panel4InformationandPolicies:bottom-upandtop-downdynamicsDiscussant:Prof.AndreaMiconi(IULM)DRONEJOURNALISMINLOCALCOMMUNITIESGaiaCasagrande,FabioCiammella,M.AmineKhaddarCORISDept.LaSapienzaUniversityUp until the eighties, the unmanned aerial vehicles (UAVs) were exclusively used for militaryoperations.Itisonlyafter,thattheyhaveexpandeditsusetoincludethecivilfield.Mostlyknownasdrones,inthelastdecadetheyhaveturnedtoacommercialproductforbothprofessionalandpersonaluse.ItisaprocessofdomesticationsimilartothatofInternet,somuchsothatManovichbroughtthedroneasanexampleoftheprincipleofteleactionofnewmedias.Thevariousapplicationstowhichitlendsitselfarethedemonstrationofhowithasenteredintotheprocessesoftechnologicalconvergence,becomingaphysicalextensionremotelycontrollablebyamobiledevice.Thisallowsanevolutionofthelanguagesandcontents,amongthesethenewsmakingiswhatseemstoexploitthepotentialofthehardware.Thedronejournalismcanbeaperformingwaytomakeusawareofunnoticeableissuesthroughthe collect of information that would otherwise be untraceable. Consider, for example, somedifficultgeographicalcontexts, such as shooting a volcano, or high-risk areas, such as wars and conflicts.Moreover,given the relative accessibility of the medium - both in terms of costs and use - the dronejournalism can be useful for structured publishing companies and also for local communities:formsofcitizenshipjournalismorgrassrootsjournalism.Withthisinmind,theuseofthedronetoimplement a local journalism, especially in areas considered "problematic", opens up manyperspectives, not least that of encouraging development through the knowledge anddisseminationofissuessharedbythereferencecommunity.However,criticalissuesarenotlackinginmanyrespects:risksrelatedtoprivacyaswellasethicswithrespecttotheuseofthedrone,risksconcerninglegislativeconstraints,materialrisksrelatedtothelossordamageoftheinstrument.IMPACT OF INFORMATION CULTURE ON ACCESS TO INFORMATION: A SOCIO-TECHNICALPERSPECTIVEFROMBANGLADESHJigyaKhabarMonashUniversityPurpose–Foradevelopingsociety,thecriticalissuehighlightedisnotinthetechnology,butwithsocial factors such as culture, institutions, organisational issues, and individual identities(Walsham, 2001).Understanding such factors is significant in order to explicate onhow charityand non-governmental organisations (NGOs) can enable a culture,which cultivates informationaccessfordevelopingcommunitiesinBangladesh.Approach–Aqualitativeresearchstudywillbeconductedusingsemi-structuredinterviewswiththe employees of the international charity organisation (Oxfam Bangladesh) and their selected

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local NGOs working for the development of Bangladeshi women. Lastly, a framework will beconstructedbasedonliteratureandfeedbackfromthefieldwork.Research implications – The research aim is to use exploratory study to understand theinformation culture and produce a framework for better provision of information access. Thisframeworkwill allow for the understanding of factors contributing to information access, giventheinformationcultureinthedevelopmentsector.Practical implications – An appreciation of the information culture influences that facilitateinformationaccessasanongoingprocesswillbehelpfulforinternationalcharityorganisationslikeOxfamBangladeshaswellaslocalNGOsworkingtowardsempoweringcommunities.INTEGRATION OF INFORMATION AND COMMUNICATIONS TECHNOLOGIES (ICTS) TOSTRENGTHENNUTRITION-SENSITIVEAGRI-FOODSYSTEMS(POLICIESANDPROGRAMMES)INTOMULTI-SECTORALAPPROACHINLOW-AND-MIDDLEINCOMECOUNTRIES(LMICS)ManikaSahaMonashUniversityMalnutrition with its all forms: undernutrition, micronutrient deficiency, and obesity (resultingNoncommunicable Diseases) are currently existingwhile one in three people aremalnourishedglobally.Moreover,alltheseformsofmalnutritionareco-existinginLMICs.Ensurefood-securityandnutrition intermsofavailability,accessibilityandutilization iscrucialtocombatall formsofmalnutrition throughnutrition-sensitiveagri-foodsystems. Involvingmulti-sectorsandtop-downapproaches for policies and programmes implementation are the constraints to get the realpictureofthegroundlevelandestablishmentofactivenutrition-sensitiveagri-foodsystem.On the other hand, the upper trend of using ICT in LMICs for information sharing among thedifferent sectorsbrought the revolution in informationsystembut scalingup ICT foragriculturewiththenutrition-sensitivelensesarestillnotatpromisingstage.ByzoomingonAgricultureExtensionServicesasanentrypoint,theaimofthestudyistoexplorethewaysofICTintegrationsinNutrition-sensitiveagricultureprogramsandpoliciesintwoLMICs:BangladeshandMalawi.Mixedmethodologystudyapproach,incorporatingsurvey(quantitative)andqualitative(interviewsandFGDs)methodsamongthemulti-stakeholderswillbeusedintheresearch.The comparative analysis, among these two LMICs will bring broader perspectives ofunderstanding the integration of ICT in multi-sectors of the food-systems. This research willultimately help to take necessary actions, policies and programmes formulation andimplementationofnutrition-sensitiveagri-foodsystemsaswellascreatetheplatformforbottom-up approaches through ICTs to share actual needs and status for taking fruitful actions by thepolicymakers.

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DAY2(Tuesday,06November2018)–9:45–13:00Discussant:Prof.MariellaNocenzi(CORIS,Sapienza)

IT IS EASY TO SAY “USER”. HOW STEREOTYPES AND DESIGN BIAS AFFECT USERS’ ATTITUDETOWARDICTADOPTIONProf.FrancescaComunelloLUMSA&Prof.SimoneMulargiaCORISDept.LaSapienzaUniversityWhenitcomestoconsideringICT’suseintheso-calleddevelopingcountries,specialattentionhasto be devoted to avoiding any form of technological determinism. On the one hand, ICT haveproventobeakeyenablingfactorinseveraldifferentfields;ontheotherhand,ICTadoptionandusagecannotbeconsideredasbeingable,perse,todeterminepositiveoutcomes.OurspeechproblematizestheroleofICTindevelopingprocesses,inlinewithrecentcontributionswithintheICT4Ddebate(Heeks2008;Heeks2014;Walshamn2017).Morespecifically,webelievethatthatthetheoreticaldebateabouttheroleplayedbyICTinpromotingdevelopmentprocesseswould strongly benefit from an integration of different approaches (Raiti 2007; Heeks 2008;Walshamn2017).Inthisrespect,wewillelaborateontheroleplayedbygender-basedandage-basedstereotypesininfluencingdomesticationprocessesamongolderpeople.Wewillalsodevotespecialattention to the implicit “ideal”userofdigital toolsandservices,ashe/she isconfiguredbydesigners,marketersandpolicymakers(OudshoornandPinch2003);tothewaysinwhichfittingornotfittingsuchconfigured“ideal”(or“model”)usercanconstitute,atanindividualorsociallevel,arelevantfactorofdigitalinclusion/exclusion(e.g.self-stereotypingas“notbeingabletouseICT”,etc.);tousers’creativityexpressedindailyusageofdigitaltechnology;tothemeaningfulnessofso-called“non-use”(Hyysaloetal.2016).References:Heeks, R. (2008). ICT4D 2.0: The next phase of applying ICT for international development.Computer,41(6).Heeks, R. (2014). Future priorities for development informatics research from the post-2015developmentagenda.IDPMDevelopmentInformaticsWorkingPapers.Hyysalo, S., Jensen, E. T., Oudshoorn, N. (2016) (eds.). TheNew Production of Users. ChangingInnovationCollectivesandInvolvementStrategies,Routledge,NYOudshoorn, N., Pinch, T. (2003) (eds.). How Users Matter. The Co-construction of Users andTechnology,TheMITPress,CambridgeRaiti,G.C.(2007).TheLostSheepofICT4DResearch.TheMassachusettsInstituteofTechnologyInformationTechnologiesandInternationalDevelopmentVolume,3(4),1–7.Sey, A. (2011). ‘We use it different, different’:Making sense of trends inmobile phone use inGhana.NewMedia&Society,13(3),375-390.Walsham, G. (2017). ICT4D research: reflections on history and future agenda. InformationTechnologyforDevelopment,23(1),18-41.

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WOMENEMPOWERMENT,FOCUSONSDGTARGETSANDDIGITALBANGLADESHM.B.AkhterProgrammeDirector–OxfamBDBangladesh’seconomyisthesecondfastedgrowingmajoreconomy;theeconomicgrowthrateisabove7%forlastcontinuousyears.In2009thecurrentgovernmenthaslaunchedplanon‘2021developmentperspective’basedonICTandDigitalisationBangladeshaimingtoreducelegacyofbureaucracy,lackoftransparency,gapbetweenrichandpoor,urbanandruraletc.Women are entering in job markets, community based women entrepreneurs are evolving,women mobility has been increased dramatically. People of to people virtual connectivity hasbeen increased, 90 million people are using mobile phone and half of them have access tointernet.Thecountryisgoingthedemographicleverage,50%ofthepopulationareyoung,everyyear around 2 million young ready to enter in the job market. As per SDG Principle “No oneLeavingBehind”butinrealitythewomenconditionandpositionaredifferent.Oxfam’sCountryChangeObjectivesarecontributingthetargetsoftheSDGs.Government,privatesector, media and civil society groups are strongly taking stand to achieve SDG goals andpromoting women empowerment and leadership for transformational changes. Beside thegrowingfundamentalismthemostprominentchangesareimpactofclimatechange,womenarenotgettingknowledgeandskillbecauselessinvestmentplan,lackofwomenfriendlytechnologyetc.Oxfam is currently working with more than 800 community based organizations in 3 majorecosystems,viz,charland,HaorandCoastandnowduetoRohingyarefugeecrisisplanningopenthenewavenuewithinsouth-eastofcountry.MostoftheCBOsarebeingledbywomenandgirls;women’s economic leadership has been contributing to the develop women assertiveness indecision-making process from family to public sphere but require more popular support fromcommunityandgovernmentsystem.InclusionofDigitaltechnologyandICThasbeenemergedasone of the best, affordable and fastest solution to combat the social, economic and culturalchallenges.Oxfamalongwiththepeople,Government,Thinktank,Privatesectorandacademicbeingcreatinga responsivecapacityandownershipof thevulnerableandmarginalizedcommunity, specificallythewomentoachievethetargetstowardstheSDGs,andthe‘Vision2021’PRODUCTIVEPARTNERSHIPSTOPROMOTEINFORMATIONLITERACY(IL)FORFEMALESTUDENTSOF RURAL SECONDARY SCHOOL: IS THIS EMPOWERING STUDENT TOWARDS BUILDING UPKNOWLEDGESOCIETIES?Prof.MuhammadMezbah-ul-IslamUniversityofDhakaBuildingknowledgesocieties inthe21stcenturycanonlybeachievedthroughtargetedpolicies.The study is a case for productive partnerships as a necessary condition for the effectivedevelopment and implementation of targeted policies which remove the barriers to open,

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pluralistic, inclusive, participatory and fair societies. Study focused on Centre for InformationStudies, Bangladesh (CIS, B) and United Nations Information Center (UNIC)-Dhaka collaborativeactivitiesinonesharedpriorityareaofInformationLiteracy(IL).IListhecornerstoneofknowledgesocieties (Calvo & Kuzmin, 2013). In information world, empowerment is the development ofknowledge, skills and abilities in the learner to enable them to control and develop their ownlearning(Skagenetal.,2006).ILismeansofindividualempowermentwithintoday’sinformationsociety.Empowermentgivesstudentswith thenecessaryskills to findanduse information theyneed forstudy,generalknowledgeandeven leisure. InformationLiteracy (IL) is relativelyanewconcept in Bangladesh. However, the whole picture is not that much bleak. As an awarenesscampaign, CIS, B and UNIC-Dhaka are jointly conducting training programs on IL for ruralsecondaryschoolsofBangladesh(TheDaily Ittefaq.2010).TheNationalEducationPolicy-2010ofBangladeshhasrecognizedthe importanceof lifelong learning (Bangladesh,2010).Noprogramsfor improving information capabilities can be conceived until an objective investigation isconducted about the level of IL skills among Bangladeshi school students. Experts opined andliteraturesshowedthatILprogramsshouldbestartedinruralandurbanschoolsbutruralschoolsshouldbegivenpriorityastheirneedismoreurgent(Hoq,2006).Theobjectivesofthestudyweretoknowthepatternoflibraryuseandothersupplementarysourcesbythestudents;approachofusingICTsources;todevelopacoursemoduleonILtrainingforthesecondaryschoolstudentsandsuggestions for implementing IL program in Bangladesh. The work was an empirical study andsurvey method was used that supported by observations, interviews etc. Girls’ enrollment insecondaryschoolsofBangladeshrose67percentin17years(WorldBank,2011).Thesesignificantchangesinenrollmentsledtoconducttheresearchonfemalestudents(IslamandAhmed,2011).Femalestudentsofclass-IXofSavarandKaranigonjsub-districtsunderDhakaaspopulationand200 students were drawn for the study as the participants. A close-ended questionnaire wasdesignedandadministered.Thestudyrevealedthatonly48.8%studentsidentifiedtheirtextbooksasthesourcesofinformation.Though41%studentshaveknowledgeonlibraryand77%studentshave no idea about library catalogue. Sixty six percent students were in dark in case of radio,television and newspaper as sources. Moreover, 63% students failed to identify referencematerials. In case of ICT as sources, 65% answered incorrect options.Moreover, Bangladesh isenvisioning to a Digital Bangladesh by 2021. But 61% students had no idea about DigitalBangladesh.Atrainingmodulealsohasbeendevelopedforthe ILprograms.ThestudyprovidesanalysisoftheprevailingsituationthathelpsinplanningforpolicymakerstointegrateILcoursesin the mainstream of the secondary school education system. Study showed that the role ofteachersandlibrariansintheschooliscritical.Iftheteachersareconvincedaboutthesignificanceof IL, theymaybecomewillingpartners in thisprocess (Rehman,andAlfaresi,2009).Thepaperidentified the activities performed in the training courses through which students wereempowered. Further in-depth research is needed to back these marginally significant findings.ThereisaneedformassawarenessraisingprogramaboutILinBangladesh.CIS,BandUNIC’sjointactivitieshaveultimategoalofsupportinggovernmentsotherstakeholdersindevelopinggeneralandsector-specificpoliciesforbuildinginclusiveknowledgesocietiesinBangladesh.References

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Bangladesh.MinistryofEducation(2010).NationalEducationPolicy2010:Dhaka:MoE.p.49Calvo,Maria-CarmeTorrasandKuzmin,Evgeny(2013)ProductivePartnershiptoPromoteMediaand Information Literacy for Knowledge Societies: IFLA and UNESCO’s Collaborative Work InEuropean Conference on Information Literacy (ECIL-2013) (p.14) Istanbul: HacettepeUniversity,Dept.ofInformationmanagement.Skagen,T.etal.(2006).Empoweringstudentsthroughinformationliteracyinthephysicalandvirtualclassrooms:Cross-institutionalcollaborationbetweenlibraryandfacultyandbetweentwoScandinavianuniversitylibraries(CreatingKnowledgeIV,Copenhagen16-18.August2006).RetrievedJune9,2010from:http://www.ckiv.dk/papers/SkagenBlaabjergTorrasHansen%20Empowering%20students%20through%20information%20literacy.pdfHoq,KMG(2006).InformationliteracyanditsimplicationsforBangladesh.TheDhakaUniversityStudies,63,2,89-103.Islam,M.M.andAhmed,M.U.(2011).InformationLiteracy(IL)TrainingProgrammesforSelectedSecondary Schools of Bangladesh: is this empowering student? In User Empowerment ThroughDigital Technologies; International Conference on the convergence of Libraries, Archives andMuseums(ICLAM-2011)(pp.167-173).NewDelhi:PragunPublications.Rehman, S. andAlfaresi, S. (2009). Information literacy skills among female students in Kuwaitihighschools.LibraryReview.58,8.607-616.TheDailyIttefaq.(2010),ImportanceofInformationLiteracySkill(InBangla).58,169.19.TheWorldBankGroup(2011)Bangladesh:SecondaryEducationforAll.RetrievedApril17,2013fromwww.worldbank.org.bd/.../0,,print:Y~isCURL:Y~contentMDK:...INFORMATION NEEDS AND SEEKING STRATEGY OF RESEARCHERS AND FACULTIES IN DHAKAUNIVERSITYProf.BilkisBekumUniversityofDhakaCROSSMEDIAANDHIGHEREDUCATION:INSIGHTSFROMEURO-MEDITERRANEANCOOPERATIONProf.AndreaMiconiIULMMyshort speechwill focusonEuro-Mediterraneancooperation in the fieldofhighereducation,andnamelyonouractivities in the frameworkofEuropeanProjectsTempusandErasmus+(KeyAction1and2).OurprojectsmainlyaimatcontributingtowhatEUcallsthe“modernization”ofhighereducationinstitutions in the South Side of the Mediterranean. We actually adopt a bottom-up andparticipatoryapproach,involvingteachers,professionals,studentsandstakeholdersinallpartnercountries.Exchange programs for professors and students and field researches are also part of ourcooperationframeworkwithMENAcountries(Egypt,Tunisia,Lebanon,JordanandPalestine).

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FOR AN ARCHIVEOFMIGRANTMEMORIES: DIGITAL DIARIES, GLOSSARIESOF SURVIVAL ANDTHEPOWEROFFLOATINGWOR(L)DS.Prof.MaraMattaItalianInstituteforOrientalStudies,LaSapienzaUniversityIn an age of growing migration flows and creation of larger transnational communities, thenostalgia for the home(s) left behind, the blurring of the distinction between individualremembrancesandcollectivehistory,andthe“capacity toaspire” (Appadurai2004)ofmigrantsandyouthofmigrantdescentareassuminganever-increasingcentralityinstudiesonmemoryandmigration. Works addressing issues like poverty, disenfranchisement, destitution, alienation,nostalgiahavebeengaininganever-increasingcentrality,whilstsomescholarshavebeguncastingnew light on the creative processes, the artistic strategies and the powerful agency of mobilepeople innarratingtheir lifehistoriesandmaking(andreclaiming)aplacetocall ‘home’.As JayWinterhasposited,thereisagrowingnecessityofdeveloping“awidervocabularytoexplorethesphere of signifying practices surrounding identity, community, migration and ethnicity in thecontemporaryworld”(2012:ix).Asaprocessdeeplyinfluencedbysocialandpoliticalchanges,memoryalsochanges,developingnew langscapes where to reconfigure itself. Hence, the necessity of rethinking the role of thearchive and to reflect together on how to collect, narrate and disseminate the stories and thememories of the people on the move is at the core of the project of the Archive of MigrantMemories(AMM).EstablishedinRomein2007byagroupofscholarsandmigrants,AMMaimsat“generatinganew,participatoryandinteractivemeansofcommunication,therebyensuringthattraces of the migratory processes under way will be recorded and that ‘other’ memories canbecome part of the collective heritage of Italian society”.(http://www.archiviomemoriemigranti.net/en)IbegancollaboratingwithAMMin2012,upontherecoveryofaBengalilanguagedocumentfromagarbagehipon the seashoreof Lampedusa island (Sicily), aplace that, indue time,hadbeenrenamed ‘the ships’ cemetery of Lampedusa’. This paper wishes to discuss the processes ofdigitalizing this document, that I called ‘glossary of survival’, together with other Bangladeshimigrants’oralandwrittennarratives,inordertocreateadigitalarchivethatcouldbeconsidered“botharealandvirtualspaceforstories,self-narrativesanddialoguesbetweenpeoplewishingtoshare their experience of migration with others interested in learning about what they wentthroughandtheirfeelingsandreflections.”(ibid.)Working not onlyamongmigrants butwithmigrants, AMM wishes to be considered as a“community of practice” that employs self-narration, storytelling and digitalmedia as powerfultoolsforcreatingmoreopenanddemocraticarchivesofmemoriesandhistories,keepinginmind,asDerridawarned,that“thearchivizationproducesasmuchas itrecordstheevent”(1996:17),andthatthearchiveisalwaysmoreconcernedwiththefuturethanthepastitallegedlycontainsandshapes.CitedWorks

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ArchiveofMigrantMemories(AMM).Online:http://www.archiviomemoriemigranti.netAppadurai,Arjun.“TheCapacitytoAspire.CultureandtheTermsofRecognition”, in:VijayendraRao,MichaelWalton(eds.)CultureandPublicAction.(Stanford:StanfordUniversityPress2004),pp.59-84.Derrida Jacques and Eric Prenowitz “Archive Fever: A Freudian Impression”, Diacritics, 25: 2(Summer,1995),pp.9-63Winter, Jay “Foreword”, in Irial Glynn and J. Olaf Kleist (eds) History, Memory andMigration:PerceptionsofthePastandthePoliticsofIncorporation,(London:PalgraveMacmillan,2012),pp.viii-xi.

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DAY 2 (Tuesday, 06 November 2018) – 14:00 – 17:00 Facilitator: Prof. Isabella Rega (Bournemouth)

SMALLGROUPSACTIVITYWITHPhDSTUDENTSPhDstudentsworktogetherinordertohighlightthemes&potentialcollaborations.The aim of the small group activity is to foster dialogue among students coming fromdifferentbackgroundandwithavarietyofcompetences.Small groups will be engaged in building a shared propossal, e.g. answering a call forprojects/papers.Thereisnoneedtoprepareapresentationforthissession.

TUESDAYEVENINGSocialPizza

RISTORANTEPIZZERIAIFRATELLI

VIADEGLIUMBRI,14-ROMA(QUARTIERESANLORENZO)

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DAY3(Wednesday,07November2018)–9:45–13:00Discussant:Prof.MauroSarrica(CORIS,LaSapienzaUniversity)

DEALING WITH THE UNEXPECTED: THE ROLE OF SOCIAL MEDIA AND GRASSROOTSCOMMUNICATIONINTHEAFTERMATHOFANATURALDISASTERLeopoldinaFortunati&ManuelaFarinosiUniversityofUdineNatural disasters such as earthquakes, flooding and landslides, are the oldest and recurringphenomena in human history, but only recently have attracted increasing attention both fromscholarsandpublicadministrators.The fragilityof the land representsanelement sharedbyallthecountries in theworld,developedanddeveloping,andtheseunexpectedphenomenaaffectindividualsandcommunitiesonlevelsrangingfromthemostintimatesphere(e.g.,affects,home)to social and economic well-being and cultural heritage. Coping with these events involvescognitive, affective, andbehavioural responses aimedat facing thenew, theunknown, and thedangerous(seealsoAdeyetal.2015;Axia2006).In this presentation, we focus our attention on the role of social media and grassrootscommunication in the aftermath. In particular, starting from themain findings emerged fromaresearch conducted in L’Aquila, an Italian city hit by a devastating earthquake in 2009, weinvestigatethewaysinwhichtheadoptionofsocialmediaplatformsbyordinarycitizensmayhavecontributed to social representation processes and functions, at different stages of the copyingprocess. The study shows that fostering new forms of communication and encounters, socialmediaplayedanincreasinglyimportantroleduringandaftertheearthquake.First,theywereusedforprovidinginformationandmaterialcoping,thentheyfavouredthesocialsharingofemotionsand joint remembering, and finally they contributed to claiming voice and control. Results thussuggest that the use of social media platforms favoured different representational functions,whichprogressivelycontributedtocommunityempowerment.REBUILDINGSOCIALCAPITALINCONFLICTZONES.COMMUNITYANDTECNOLOGICALCHALLENGESProf.AlessandraTalamo,CamillaModesti,AnnamariaRecuperoDept.SocialandDevelopmentalPsychology & Prof. Giampaolo Nicolais Dept. ofDynamicandClinicalPsychology La SapienzaUniversityTheroleofsocialcapitalinthedevelopmentofcommunityresiliencehasbeenwidelyreportedinliterature addressing community recovery after natural and man-made disasters. This articlespecifically addresses its configuration and function in Complex Humanitarian Emergencies andreporttheexperienceofatrainingfortrainersprojectaimedatdevelopingcommunityresilienceinCentralAfricanRepublic.Throughatrainingprogramontraumamanagementandpsychosocialinterventions inpost-conflict societies, theprojectpresentedseeks toconstructa solidnetworkcharacterizedby trustfuland reciprocal relationshipsamongpeople thatare responsible for thepromotionofcommunityresilienceinCAR.

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Oneofmajorchallengesofthisexperiencedealswiththedevelopmentofadigitalinfrastructurefor supporting studentsat adistance inbetweendifferent training sessions. To this aimweareintroducingthetechniquesofServiceDesignThinking.ThesetechniquesareindeedveryusefulinICT4Devespeciallysincedevelopingtrustfuldigitalservicesinhighriskszonesisverychallengingdue to the strong boundaries in actions that are in place at the same time both at thetechnological and human/community side. The talk will explore the main issues dealing withreconstruction of social capital and support offered by technologies in CHEs by using someexampleoftheprojectunderdevelopmentinCentralAfricanRepublic.DIGITALACTIVISMANDMARGINALISEDVOICESINBRAZILANDKENYAIsabellaRegaBournemouthUniversityThe AHRC Network e-Voices: Redressing Marginality brings together a global network ofacademicsandpractitionerstoexplorethethemeofmarginalisationandhowdigitalmediacanbeusedbymarginalisedgroupstomaketheirvoicesheardwithinandbeyondthebordersof theircommunitiesandpromotesocialinclusion.Inparticular,thenetworkisgoingtoexplorethreecasestudies: how favela residents inBrazil areusingdigitalmedia to foster community engagementand active citizenship how Kenyan artists are using digital tools to promote a dialogue aroundhumanrightsandpowerstructuresandhowdevelopmentorganisationsworkingwithdisplacedpopulationsinSyriaareusingdigitaltechnologiestofosterpeaceandreconciliationinthecountry.This presentation focuses on the double edged role of visibility reflecting on its positive andnegative effects on activists action and reports an account of the experiments animation “APortraitofMarielle”asaSouth-Southdigital initiativeable tocreatebridgesbetweenthesetoofar-apartbutsimilarcontexts.TECHNOLOGIESANDDIGITALNETWORKSFORSUSTAINABILITYMarinaMagalhãesdeMoraisNovaUniversityofLisbon/LaSapienzaUniversityAnonymous, Arab Spring, Rasca Generation, 15 M-Movement and Occupy Wall Street areexamplesoftheprofusionofcollaborativeactionsthroughouttheglobe,arisingwithinthedigitalculture. It has challenged contemporary researchers to think what the essence of this newactivismemerged in thecultureof socialmedia is,and themeanings it reflects inourdaily life,increasinglycrossedbynewcommunicationandinformationtechnologies.Intherecentlyconcludeddoctoralthesis,“Net-activismandcollaborativeactionsindigitalsocialnetworks" (Magalhães, 2018), we started from an ecological approach to understand therelationship between man, technologies and territorialities, which came to replace theanthropocentricperspective-thatoflargeseparationsbetweenthesedimensions(Latour,1994;Stengers, 2004) - with the interest in the possibilities of collaborative actions through theconnectivitynetworks,suchasFacebook,YouTube,Twitter.Thus,thisresearchwasstructuredinthreeinterlockinglevels,sinceresearchonnetworksleadstoa dissolution of boundaries between theories, methods and analyses. Firstly, we presented a

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literaturereviewonthecrisisofcontemporarypolitics(Vattimo,1992;Lyotard,1988;BragançadeMiranda, 1998; Arendt, 2002; Santos, 2001;Maffesoli, 2005; Negri, 2005) -which started evenbefore the emergence of the Internet, in the debate about the end ofmodernity - in order tounderstand itsnewmeaningsand formsofemergingconflicts in thecultureofnetworks. In thesecond level,we investigated themeanings of the network action throughdifferent theoreticalcurrents(Rainie&Wellman,2012;Terranova,2004;Castells,2013;Latour,2004,2012;Stengers,2004, 2014; Bragança deMiranda, 2010;Di Felice, 2017a, 2017b). Finally, in the third part,weproposedatemporalframeintheevolutionofdigitalsocialnetworksandthetransformationofthesenewformsofaction.Westartedfromtheconceptsrelatedtonetworkactivismandproceedtowards the construction of a panorama that involves from the pioneering experiences, indifferentworldcontexts, to themappingof themost recentcollaborativeactions inPortuguesenetworks, highlighting the main landmarks. The cases, initially presented according to thepredominanceoftheircontents,wereobservedinrelationtotheformsofinteraction,inordertoinvestigatetheapplicabilityofthecombinationoftypologiesandtheirrespectivecategorizations.Theresultsachievedlaunchedasatheoreticalchallengetheconstructionofapaththatallowsusto describe the atopic dimensions of this connected act. The analysis gave rise to eight thesisrelated to the research on net-activism,which invited us to rethink the language, theories andmethodsappliedintheobservationofthephenomenon.Based on these results, we are developing a postdoctoral research that aims to continue theresearchonnet-activism fromanotherpaths.This time, it intends to contribute to the studyofinnovation cases in the context of connective info ecologies, that is to say, the collaborationsbetween humans and non-humans, capable of transforming global citizen participation (DigitalCitizenship).Thispathwillbetracedfromacomplexinvestigationfocusedontheobservationofthe increasingly evident dialogue between the intelligence of data, biodiversity and peopleconnectedthroughinteractivenetworks.