A Report on Future International Expansion of Fabindia

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    A report on Future international expansion of Fabindia.

    Background and Introduction

    Indian handloom industry plays a vital role with a contribution of up to 24% of the total

    industrial production index, earns 27% of the country’s total exports revenue and

    employs almost 20 million people in country. ithin this sector, cotton weavin!

    contributes to almost "0% of the total production #$oundarapandian, 2002. a. &he

    export of cotton handloom is promoted and controlled by the 'andloom (xport

    )romotion *ouncil which acts as a liaison a!ency between the Indian exporters and

    forei!n importers #$oundarapandian, 2002. b. &he massive contribution of cotton to the

    textile exports could be because of its ori!in that dates bac+ to eolithic times. $ome

    archaeolo!ists believe cotton spindlin! machine to be one of the earliest forms of

    mechanical e-uipment which is estimated to have been invented between 00 / and

    1000 / in India #$mith and *othren, 1""". &his early evolution of technolo!y, perhaps,

    accounts for India’s excellence in weavin! and fabrication of its cotton yarn and textiles

    #$ar+ar and aner3ee, 2007.

    abindia was founded by 5ohn issell as a home furnishin! exporter in 1"60 to mar+et

    the traditional arts and crafts of India. &oday, with its capital in elhi, abindia operates

    16 stores spannin! cities of India sellin! Indian handicrafts and a product ran!e that

    varies extensively from home furnishin!s to apparels to cosmetics while lin+in! over

    40,000 craft based merchants across the country #abindia website, 2011. a. /part from

    India, it operates its stores in the capitals of Italy #8ome, epal #9athmandu and :/(

    #/bu habi as well. /dditionally, it exports to over countries to wholesalers as well as

    to retailers the world over with a special collection that is desi!ned twice a year and is

    displayed at the Indian 'andicrafts and !ifts fair, ew elhi in sprin! and in autumn. &he

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    export collection is primarily based on cotton textiles and apparels. urthermore, it has

    an office in :$ that wholesales home furnishin! collections across the continent

    #abindia website, 2011. b. In a telephonic conversation with its director ;adhu+ar

    9heda on 2th ;ay 2011, it was noted that the bi!!est overseas export mar+ets for

    abindia in the year 200"man, where

    maximum revenue was !enerated from *anada. 'owever, at this sta!e it may not be

    very useful to conclude that *anada is the most profitable mar+et. &here may be

    constraints in terms of lo!istics and the accessibility issues for customers due to lar!e

    !eo!raphical area of the country. &his assi!nment discusses various other factors that

    contribute to the decision ma+in! on internationali?ation of a firm. abindia is plannin!

    to increase its international presence by openin! more international stores in near future

    and is currently in the process of identifyin! profitable mar+ets for further expansion.

    &his assi!nment as a study will be useful for it to identify and to explore future profitable

    international mar+ets.

     /bove discussion indicates the importance of cotton textiles and fabrics to Indian

    economy and the role bein! played by abindia in privately promotin! India’s

    handcrafted products in the international mar+ets. &his is the reason of choosin!

    abindia as sub3ect for further discussion of profitable international expansion. 'ollensen

    #2011 has identified a structured sta!e model for enterin! the forei!n mar+et as

    depicted below@

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    Figure 1 - Five stage decision model in global marketing

    abindia operates as a stron! and established brand in the home mar+et with stron!

    experience and s+ills in internationali?ation. /s per $olber! #1""7, this shows the firm is

    prepared for further international expansion. / firm’s behaviour or intent to

    internationali?e is explained by :ppsala model #/haroni, 1"66 and is affected by

    )enrose theory #)enrose, 1"". /s per theory, the internationali?ation process depends

    on the complex interaction between the firm’s +nowled!e and understandin! of tar!et

    mar+et and an increased resource commitment to those mar+ets #5ohanson and Aalle,

    1""0. /nderson #1"", explains the current position of abindia to be on sta!e of

    internationali?ation, i.e., B(stablishment of an overseas sales subsidiaryC.

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    Market selection process

    *ontinuous international expansion has become vital for firm’s success in its industry

    #;elin, 1""2. &o ma+e international expansion profitable, international mar+et selection

    process plays an inte!ral part #9ay, 1""D )apadopoulos and enis, 1"EED >’arrell and

    ood, 1""4. &here are multiple approaches of identifyin! attractive forei!n mar+ets. 1

     /n approach of decision ma+in! by analy?in! the !iven statistical data #)apadopolous

    and enis, 1"EE, 2 *hoosin! forei!n mar+ets with less psychic distance from the

    country of ori!in #)apadopolous and enis, 1"EE, 8elationship method #/nderson

    and uvi+, 2002, and 4 &radeoff model #)apadopoulos, et., al., 2002. &his assi!nment

    uses a traditional approach of decision ma+in! by analy?in! the !iven statistical data.

    &he selection of further international expansion and openin! of new outlets will depend

    on -uantifiable factors such as 1 )er *apita Income, 2 )opulation #;ar+et si?e,

    )opulation !rowth, and 4 Inflation rate. /nd since, abindia plans to venture in forei!n

    mar+et with a new outlet of its own, there are additional variables such as *orruption

    perceptions index will also be considered. In case of cotton fabrics mar+ets, there are

    more un-uantifiable variables that are thou!ht to have come into existence li+e 1

    (thnicity, 2 Indian Influence, ationalism, 4 eather, 8e!ional emo!raphics, 6

    8e!ional ashion &rends, and 7 *onsumer beliefs and attitudes #orsythe and &homas,

    1"E". &hese variables more often are intertwined with each other. or example, there is

    evidence that despite cold weather, women from :9 prefer cotton !arments over other

    artificial fabrics #irtwistle and &sim, 200. &his part of the assi!nment aims to identify

    an international mar+et in a structured manner that involves an analysis of all the

    mentioned -uantifiable factors in order to identify maximum potential for revenue

    !eneration from abindia products. &his assi!nment also attends to the mentioned

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    un-uantifiable variables alon! the way. /nalysis of potential mar+ets considers the

    countries where abindia received its maximum international revenue from, as indicated

    by its director ;adhu+ar 9heda in the initial interview.

    ollowin! table illustrates data for primary analysis of -uantifiable factors for respective

    countries as mentioned by ;r. 9heda.

    Table 1 - An overview of quantifiable factors in choosing a market

    Source: Compiled from The Economist, 2011

    $ince, all the above fi!ures are currently not relative to each other, in order to arrive on a

    relative data set, 0.26 units will be treated as 1 unit and based on that, followin! relative

    data comparison table can be created. 

    Table 2 - Quantifiable factors in terms of relative units and weighted score for each country (Taking

    !2" as 1 unit figure#

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    &he final score is arrived upon by multiplyin! the wei!hta!e of each of the factor to the

    relative scores and then addin! the positive contributin! scores #)er capita income,

    population, population !rowth, residents of Indian ori!in. &he score thus received is

    then subtracted to the score #;ultiplication of respective units to teh mentioned

    wei!hta!e of ne!ative contributin! factors #*orruption perception index, !eo!raphic

    areaF si?e of country and inflation rate.

    (ach of the abovementioned criteria and their importance in terms of the wei!hta!e is

    discussed below in detail for reference@

    • )er *apita Income@ )er capita income of a country is a useful tool to approximate

    disposable income of people. 'owever, in case of abindia, products are

    affordable even to the Gower Income !roup brac+et #or (xample@ )rice of a

    table covers start from :$ 1.00 #abindia online store, 2011. &hus, the

    wei!hta!e for )er *apita Income is lowest.

    • )opulation and population !rowth@ oth these factors indicate the si?e of the

    mar+et and expected !rowth. $o, the importance is medium.

    • 8esidents of Indian ori!in@ It is the most important factor since a lar!e number of

    settlers from a source country will increase the influence of that country. &his also

    increases the affinity and acceptability of products amon! the nationals of forei!n

    country.

    • *orruption perception index@ &his index shows the apparent corruption levels of

    that country. $ince abindia will operate on a small scale with 3ust one outlet, it is

    of relatively lower concern.

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    • Heo!raphic area@ &his is considered to be the most influential ne!ative factor in

    this case due to the accessibility of abindia potential store. &his is also evident

    from the wor+s of unnin! #1"74

    • Inflation rate@ &here is evidence that inflation causes an increase in the costs of

    doin! business #(xample@ Gabour, production, raw material cost, overheads

    #ach and /ndo, 1"7. 'owever, since abindia does not plan to currently open

    its manufacturin! facility and is plannin! to open an outlet with limited number of

    staff, the effects of inflation will be very less.

    &he table shows the final score for each of the countries considered as a potential

    profitable mar+et. rom this analysis it is clear that =atar is the most profitable mar+et

    that abindia may venture in. &his findin! is further stren!thened by the followin! model

    developed by 'ollensen #2011 #b as shown below@

    Figure 2 - $nternational market selection model

    &he model above displays affirmative findin!s for B&he firmC and B&he new environmentC.

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    y openin! its outlet in =atar, abindia will have an access to the followin!

    microse!ments of the mar+et@

    Table % - A study of &ossible customer segments in the market

     

    External analysis

    (xternal environment !ives means of survival to an or!ani?ation #5ohnson et. al., 200E.

    &he environment is se!re!ated into various layers. &he macro environment forms the

    outermost layer of external environment and contains variables that can impact almost

    all the or!ani?ations #5ohnson et. al., 200E. In order to analyse the macro environment,

    )($& framewor+ will be used that provides a comprehensive list of drivers and +ey

    drivers in )olitical, (conomic, $ocial and &echnolo!ical domains. &his part of the report

    examines these external variables in detail for abindia to operate in =atar.

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    Political factors  =atar is a princely nation with (mirate form of !overnment practicin!

    civil as well as Islamic law. /mir is chief of the state that elects cabinet, head of the

    !overnment #)rime minister, le!islative branch and 3udicial branch #*I/ world factboo+,

    2011. &here could be implications from the unrest in ;iddle (ast and orth /frica that

    has the possibility to spread out in =atar as well in near future. 'owever, on 12th /pril,

    loomber! news #2011 reported a stable environment in ubai and =atar. &his was

    also evident from the continued increase in share prices of companies based in these

    countries #loomber! ews, 2011. &he !overnment is currently liberal to the forei!n

    businesses and offers various benefits such as repatriatin! all the profits in the

    business’s home country. =atar also !ives an advanta!e of 100% forei!n ownership of

    the businesses operatin! in the country. 9ey benefits for operatin! a business in =atar

    are 1 o income tax or social security deductions payable on wa!es and salaries, 2 o

    taxation is payable on exports and customs duties start at 3ust %, orei!n investors

    are permitted full repatriation of capital and profits overseas in forei!n currency, 4

    *orporate tax on forei!n companies is 10% #as of 1 5an 2010, evelopin!

    transportation infrastructure, 6 $tate

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    • H) < real !rowth rate@ 16.% #2010 est.

    • H) < per capita #)))@ J17",000 #2010 est.

    :nemployment rate@ 0.% #2010 est.

    • )opulation below poverty line@ one

    • Investment #!ross fixed@ % of H) #2010 est.

    • Inflation rate #consumer prices@ 1.1% #2010 est.

    • *ommercial ban+ prime lendin! rate@ 7.04% #1 ecember 200" est.

    • Industries@ Gi-uefied natural !as, crude oil production and refinin!, ammonia,

    fertili?ers, petrochemicals, steel reinforcin! bars, cement, commercial ship repair 

    • Industrial production !rowth rate@ 27.1% #2010 est.

    • (xports@ J7.E2 billion #2010 est.

    • (xports < commodities@ Gi-uefied natural !as #GH, petroleum products,

    fertili?ers, steel

    • (xports < partners@ 5apan 4.6E%, $outh 9orea 22.44%, $in!apore 10.0%,

    India 4.E6% #200"

    • Imports@ J2.E billion #2010 est.

    • Imports < commodities@ machinery and transport e-uipment, food, chemicals

    • Imports < partners@ :$ 1.4%, Italy E.4%, $outh 9orea E.%, 5apan E.04%,

    Hermany 7.1%, rance 6.26%, :9 ."%, *hina %, :/( 4.67%, $audi /rabia

    ."6% #200"

    https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2003https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2004https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2129https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2046https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2185https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2092https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2208https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2090https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2089https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2078https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2078https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2049https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2050https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2087https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2058https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2058https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2061https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2003https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2004https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2129https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2046https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2185https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2092https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2208https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2090https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2089https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2078https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2049https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2050https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2087https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2058https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2061

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    • (xchan!e rates@ =atari rials #=/8 per :$ dollar .64 #2010

    #ata collated from *I/ world factboo+, 2011

     /s is evident from above fi!ures, =atar economy is currently boomin! effectively

    because of carbon fuel and related exports. &here could be crisis ones the demand

    comes down due to more eco friendly technolo!iesD however, this is a lon! term picture.

     /dditionally, the exchan!e rate of =atari 8ial has been stable since 2006 showin! a

    healthy !rowth of economy and effectively stable !overnment.

    Social factors  =atar is a liberal country in terms of mi!rant population. >ver the

    years, this has resulted into a cosmopolitan society with an emer!ence of /rabs #40%,

    Indian #1E%, )a+istani #1E% and Iranian #10% as the most dominant ethnic !roups. It

    is dominated by ;uslim reli!ion with 77. % of its population, thus abindia has to be

    careful in advertisin! and promotional campai!ns. &his also calls in for a need of

    customi?ation of products which should be in line with the traditional ;uslim cultures and

    values.

    Tecnological Factors  $ince the retail store mana!ement technolo!y available in

    =atar is more complicated then what is available in India, more trainin! may be re-uired

    before venturin! into the pro3ect. $ystems li+e self chec+ out tills and plastic money

    handlin! services will be re-uired.

    https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2076https://www.cia.gov/library/publications/the-world-factbook/docs/notesanddefs.html?countryName=Qatar&countryCode=qa&regionCode=me#2076

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    !ecommended entry Strategy

    ecision on recommended entry strate!y depends on 1 Internal factors such as firm

    si?e, international experience, product #*omplexityF differentiation, 2 (xternal factors

    such as country ris+, psychic distance, intensity of competition, availability of

    intermediaries, mar+et si?e, mar+et !rowth and direct and indirect trade barriers,

    esired mode characteristics such as ris+ averseness, extent of control, flexibility, and 4

    &ransaction specific factors such as +now how #'ollensen, 2011. c. &his can be

    depicted by the followin! dia!ram@

    Figure % - 'elationshi& between various factors and firms international e&ansion

    &he entry mode to a forei!n mar+et depends on the extent of these factors in

    accordance to 1 Hlobal concentration, 2 Hlobal syner!ies, and Hlobal strate!ic

    motivations.

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    ased on above dia!ram, followin! analysis can be drawn upon for each of the

    mentioned factors@

    FA"T#! E$TE%T #F "#%T!IB&TI#%

    IMPA"T #%

    FI%A'

    (E"ISI#%

    International

    experience

    abindia already possesses the s+ills necessary

    for international expansion by way of previous

    experience of openin! its outlets in epal, Italy,

    :/( and :$/.

    )ositive

    irm $i?e abindia is the bi!!est or!ani?ation in its field in

    India

    )ositive

    )roduct

    *omplexity

    abindia products are not easy to replicate

    because most of the printin! and stitchin! is

    done by hand in traditional style in small villa!es

    of India.

    )ositive

    )roduct

    differentiation

    'andcraftin! the products in traditional style

    ma+es them differentiated in the mar+et. It

    attaches a value of !oodwill as well since it acts

    as a source of re!ular income for people livin!

    below poverty line.

    )ositive

    )sychic istance

    and cultural

    differences

    =atar is located closer to India as compared to

    many other developed nations. / heavy

    presence of Indian community increases the

    awareness and appeal of India as a country.

     /lso, because of a lar!e ethnic Indian

    )ositive

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    community their are less differences in terms of 

    culture and social systems.

    emand

    uncertainty,

    ;ar+et si?e and

    mar+et !rowth.

    Hovernment of =atar is currently liberal to

    immi!rants from India due to hi!h s+ill levels

    and low income expectations. ue to this, the

    chances of re!ulations to restrict the immi!rants

    will be very less in near future. /s lon! as the

    ethnic community is present and a cultural

    influence is maintained, the demand for the

    abindia products will be there.

    )ositive

    irect and indirect

    trade barriers

     /s discussed earlier, =atar offers a welcomin!

    business environment to the forei!n firms.

    )ositive

    *ompetition $ince, there are no authentic firms available in

    the mar+et that could compete with same or 

    similar product, abindia will face a heavy

    competition from the alternatives li+e factory

    made !arments.

    e!ative

    Gess export

    intermediaries

    abindia has been exportin! to =atar till now

    and has well nurtured relationship with

    intermediaries.

    e!ative

    &acit +now how abindia has a hi!h +nowled!e and s+ills of 

    tactical or!ani?ation of production by people

    stayin! below poverty line in villa!es of India. It

    has or!ani?ed several self help !roup across

    different re!ions of the country in order to

    achieve this +nowled!e and understandin!.

    )ositive

    >pportunistic abindia’s opportunistic behaviour can be )ositive

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    behaviour and

    transaction costs

    observed from its strate!y thus far. Its strate!y is

    to achieve a !lobal scale of sales operations. It

    is also evident from its willin!ness to ta+e

    international orders from its website and to

    export to retailers and wholesellers.

    8is+ averse or all the businesses, international expansion

    involves element of ris+. abindia is also not

    excluded from this variable and will be averse of 

    the ris+ li+e all businesses. 'owever, in recent

    past, none of its international venture has

    suffered. / well planned and coordinated

    expansion will be useful to come out of this

    dilemma for abindia.

    e!ative

    *ontrol It is evident that abindia tries to control its

    resources, capabilities and sale. abindia

    overseas )vt Gtd #abindia’s subsidiary

    or!ani?ation is the foundin! firm of /ll India

     /rtisans and *raftwor+ers elfare /ssociation

    #/I/*/ and performs the function of 

    controllin! its overseas assets and orders.

    )ositive

    lexibility ue to production process of abindia, it

    becomes difficult to be more flexible on the

    product front. &his is due to the fact that

    production is done by hand by the craftsmen

    who are not employees of or!ani?ation.

    e!ative

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    rom the above analysis of each of the factors, it is noticeable that abindia has a

    potential to internationali?e in hierarchical mode. In hierarchical mode, the firm has

    complete control and ownership of its internationali?ation process #'ollensen, 2011. c..

    Internationali?ation in a hierarchical mode is also +nown as formin! a wholly owned

    subsidiary #9im and 'wan!, 1""2. or a wholly owned subsidiary, it can either be an

    ac-uisition or a Hreenfield venture as shown in the fi!ure below@

    Figure ) - *ntry modes to a foreign market

    Source: Buckley, P. (2010)

    $ince this is a completely new business concept for =atar, there is no presence of firm

    manufacturin! similar products. &his rules out the possibility of holly owned ta+eover.

     /lso, in case abindia tries to ta+e over a firm that manufactures alternative competin!

    products, and uses its brand to mar+et its products, it may affect its brand ima!e and

    identity. &hus it is advised to !o for a Hreenfield venture by establishin! its own sales

    subsidiary under the banner of its own brand. /dditionally, le!al system of =atar allows a

    100% forei!n ownership of a business by a forei!n entity. / forei!n sales subsidiary can

    either operate as a forei!n branch or a forei!n subsidiary. $ince it is the initiation sta!e

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    of internationali?ation, it is advised that abindia starts with a forei!n branch rather than

    forei!n subsidiary. / forei!n branch !ives an advanta!e of bein! closer to the customer 

    and spreadin! awareness about the product and the parent company amon! local

    population. It also !ives a !reater autonomy to these subunits and the tax benefits to the

    parent firm thus decreasin! its overall expenditure #'ollensen, 2011. 'owever, even

    after bein! advanta!eous there will be a few concerns to attend to. $ince abindia does

    not have a direct experience of handlin! =atar mar+et, a lot of plannin! needs to be

    done. (fforts li+e mar+et surveys should be attempted in order to read the pulse of 

    population about its products. It is recommended to follow the followin! steps in order to

    enter =atar mar+et@

    Figure + - ,te&s to be followed while internationaliing

    Source: Buckley, (2010) (b)

    "onclusion@ It is recommended for abindia to expand in =atar with a wholly owned

    branch sales office and thereupon loo+in! at the prospects of convertin! the branch

    office to a wholly owned sales subsidiary.

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