A presentation on corporate etiquettes
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Transcript of A presentation on corporate etiquettes
A Presentation on Corporate Etiquettes
Corporate Etiquettes It is a set of ordinarily agreed upon rules for behaving in an
business environment (also known as business etiquettes).
Essentially, it focuses on manners for the corporation and for its individual players.
It has to do with the way an individual interacts with customers and other businesses.
When etiquette is observed, the corporation has the opportunity to present a seamless, mannered front to the rest of the world, which can increase the respect the world gives it, resulting in a potentially more profitable corporation.
Some Important Corporate Etiquettes Customer Service Etiquettes
Phone Etiquettes
E-Mail Etiquettes
Corporate Dressing Etiquettes
Office Space Etiquettes
Professional Etiquettes
Interview Etiquettes
Customer Service Etiquettes
Do not take comments or insults personally
Never interrupt the customer
Show Empathy
Stay focused
Take Responsibility
Patience really is a virtue
Be Polite
Phone Etiquettes DON’T Eat when you are on phone
Put someone on speaker phone
Talk with others
Say anything that you don’t want the caller to hear
Answer the phone if you are not prepared
Answer calls when you are in office or in a meeting
Phone Etiquettes
DO Answer using your name, title and ask how can
you help
Always leave your phone number and speak slowly
Leave a short, detailed message
Return calls in a timely manner
Smile when you answer the phone
E-Mail Etiquettes
Subject line should be short and specific
Avoid jargon and abbreviations
Use short paragraph
Read for content and grammar before sending
Be consistent with format
Think before you hit “sent”
Corporate Dressing Etiquettes
Clothing and accessories should be neat, smart and subtle. This also applies to hairstyle and perfume.
Hairstyles should be chosen to look well-groomed and tidy.
Any visible piercings should be removed
Cover any tattoos
Clothing should be laundered and ironed.
Contd…
Research clothing suitable for business environments and request feedback from people
For Men: A suit in shades of black, gray or dark blue, in either a light color or with pinstripes is acceptable
For Women: A suit with a skirt or pants or decent a business dress is acceptable, colors should be light.
Office Space Etiquettes
Don’t interrupt in other’s conversation
Don’t touch, ask for permission
Cubicals do have walls but still be polite
Keep your workstation clean
Watch over expressions(don’t yawn)
Interview Etiquettes
Your hair should be clean, combed and tied properly
Nails should be clean
Avoid err while talking
Arrive before time on the venue
Keep your phone on silent
Contd….
Don’t assume rather confirm
Don’t stretch be accurate
Body posture should be straight
Greet the interviewer nicely
Ask for permission to sit
Conclusion Corporate Etiquettes are essential to survive and
succeed both at personal and professional level.
Corporate Etiquettes are of paramount importance in
corporate world therefore, it is mandatory to stick to the basics of etiquettes.
To become a successful professional and serve the
organization in the most dignified manner one must learn how to behave professionally.
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