A Practical Service Map for UX Designers
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Transcript of A Practical Service Map for UX Designers
Roadmap Strategy& Product Definition
Planning
DigitalRoadmap
MVP Definition
Experience Strategy
Creative Brief
Content Strategy
User JourneyMap
InformationArchitecture
Development
Experience Development
Sprint Planning UI Development
QA Test Planning
BreakpointIdentification
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Design
Experience Design
Experience Documentation
Sketch-Boarding
Style Tiles
Visual DesignComps
ExperiencePrototype
InteractionDesignStyleguide
xDesignDocument
AA
Integration
ContentDevelopment
DesignIntegration
Experience Integration
Research
Business Consulting
User Needs Assessment
Contextual Inquiry
Quant Survey
Mental Models
Behavioral Personas
StakeholderInterviews
CompetitiveAnalysis
Heuristic Analysis
Content Inventory
KPI/Benchmarking
Validation
Experience Validation
Remote, ModeratedUsability Test
Remote, Un-ModeratedUsability Test
In-person, Usability Test
Design Checklist for Multi-Device Experience Development
Make front-end developers part of the Design team.
Design responsively (RWD) for broader reach.
Design native apps to take advantage of device features.
Iterate on evolving prototype, not documentation.
Transform “waterfall” processes into sprint-based methodology.
Adopt “Test and Optimize” mindset and approach to Digital.
Separate content from presentation layer, to prep for “Content Ubiquity”.
A Practical Service Map for UX Designers @userexperienceby Jonathan Lupo