A plead for Lean UX
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Lean UX A plead for UX as part of the development cycle
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Why do we build websites, applications, software, …? I would think because we want to give the user information, tools to work with, making their lives easier. And yet, so many users get frustrated not finding what they are looking for, doing things and expecting to get different results. Helpdesks get overwhelmed with support tickets for help. Development teams have to do redesigns and make – sometimes massive – changes to make customers happy.In this session at the Agile.net conference we’ll tap into the world of UX. We’ll demystify the buzz words UX, Usability, User Experience, … We’ll make UX tangible by using it in real-life cases. We’ll finally bite the bullet and explore who should be the UX guy or girl in your company. Most importantly we’ll make UX part of the development process helping teams get more happy users, lowering development and support costs. We’ll make UX Lean.
Transcript of A plead for Lean UX
- 1. Lean UX
A plead for UX as part of the development cycle
2. Pureplexity
Technologies evolve, new opportunties arise. Touch, weband
mobileapplications open a wide range of interactivity beyond the
computer screen. Our passionfor technologyin combination with UX
Design en Usability
Makes us Powerful.
3. Best of 2 Worlds
Development
.NET Environment
WPF & Silverlight
HTML 5
Mobile for WP7 and other devices
Touch technology: Surface, Multi-touch, Projection, tablet
Usability & UX
Usability Research
Information-architecture
Interface & Interaction design
Creative Design
Touch, mobile & web design
4. The Buzz words
Cest quoi UX?
5. The buzz words
Usability
UX Design
User Experience
Learnability
Functionality
6. 7. Learning Curve
8. Learning Curve
9. Lean User Experience
The next buzz word ;-)
10. Lean = maximize customer value + minimize waste
Eliminating waste along entire value streams, instead of at
isolated points, creates processes that need less human effort,
less space, less capital, and less time to make products and
services at far less costs and with much fewer defects, compared
with traditional business systems. Companies are able to respond to
changing customer desires with high variety, high quality, low
cost, and with very fast throughput times. Also, information
management becomes much simpler and more accurate.
11. Lean = for manufacturing?
Lean applies in every business and every process. It is not a
tactic or a cost reduction program, but a way of thinking and
acting for an entire organization.
12. Lean UX?
Implementation of a structured improvement process in the
development cycle to create a maximum user experience.
13. Lean UX?
- Shorten the development cycle
14. Cut costs: 15. Decreasing Development time 16. Decreasing need for helpdesk / support 17. Less functional bugs 18. Increase revenue: 19. Happy customers talk! 20. Great UX = more sales
