Microsoft Cloud Services

Why Customers are Embracing the Cloud

“By 2012, 20% of businesses will own no IT assets.”

Gartner, Gartner Highlights Key Predictions for IT Organizations and Users in 2010 and Beyond, January, 2010

Survey of 318 customers on satisfaction with SaaS noted “top 3 pros were no in-house maintenance(57%), shorter rollout(49%), usable anywhere via internet(46%).”

Burton Group, “Gartner and Burton Group SaaS Surveys: Same High-Level Findings, Different Conclusions.” Craig Roth July, 2009.

Why Customers Are Embracing the Cloud

GlaxoSmithKlineMicrosoft Online

“Enables us to reduce IT operational costs by roughly 30%”“Introduce a variable cost subscription model for collaboration”

City of CarlsbadMicrosoft Online

“We expect a savings of approximately 40 percent annually”“Having the servers elsewhere is about initial capital savings”

Large Coffee Retailer Microsoft Online

Store Portal for retail field and corporate teams to collaborate Timely access to business analysis reports, news, & training

AvivaMicrosoft Online

One Aviva Intranet & Collaboration toolstwo-year project delivered WW in 142 days at half the cost

Kelley Blue BookWindows Azure

Save U.S.$100,000 annually in hosting costs Increase its competitive advantage focusing on new features

SiemensWindows Azure

Reduce TCO by a factor of 10 with cloud device management Detecting problems on 80,000 devices early without technician

Cloud ComputingThe Microsoft Approach

“By 2012, 40% of enterprises will adopt a blend of cloud- and premises-based approaches to meet their UC needs”

Predicts 2010: Video, Cloud and UC Services Loom Large in Enterprise CommunicationsBob Hafner, Bern Elliot et al/GartnerDecember 3, 2009

The Microsoft Difference

On-premises, off-premises, or both based on business need. Consistent, connected experiences across devices.Enterprise-class services with no compromises to availability, reliability, security or privacy.

Microsoft invests heavily in innovations to drive technology & business further.

Thousands of companies around the world provide software, services, and support

Microsoft Cloud Services

Platform

Active Directory AD/Live IDIdentity

Storage & DB

Business Apps

Communication

Collaboration

C u s t o m e r C l o u d P u b l i c C l o u d

Dynamic Infrastructure Toolkit

More Microsoft Cloud Customers

How can we help?

Test Drive Microsoft Offerings:• Microsoft BPOS

http://www.microsoft.com/online/products.mspx

• CRM Onlinehttp://crm.dynamics.com

• Windows Azurehttp://www.microsoft.com/windowsazure/offers/

1. Assist with Your Cloud Strategy

microsoft.com/cloudservices

2. Work with you on

evaluations

3. Drive Successful Deployments• Microsoft Consulting• Strong Microsoft Global

& Local Partnerspinpoint.microsoft.com

© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after

the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.