a-mamaye@microsoft · 2020. 3. 2. · * Eligible partners with MPN locations in CEE will be...

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Transcript of a-mamaye@microsoft · 2020. 3. 2. · * Eligible partners with MPN locations in CEE will be...

Page 2: a-mamaye@microsoft · 2020. 3. 2. · * Eligible partners with MPN locations in CEE will be enrolled in this program automatically, however partners with MPN locations in EU/EFTA

▪ Aka.ms/partnerincentives

▪ Aktív MPN Regisztráció

▪ CSP szerződés

▪ Partner Center platform

▪ Legalább egy aktív Silver vagy Gold Partner Kompetencia:

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Effective

July 1, 2019

through

June 30, 2020

CSP Indirect Reseller Incentive

EligibilityPurpose1 2

Incentive ratesNeed to know3 4

Reward and support CSP Indirect Resellers for driving the

activation and enablement of customers with Microsoft based

Online Services.

▪ Active MPN membership

▪ Attain defined MPN competency at Gold or Silver level

▪ Onboard to the CSP incentive tool

▪ Local accelerators potentially available (per country choice)

▪ Co-op component will be introduced in H2

▪ Core program and strategic product accelerator rates will

adjust in Q2

▪ New Customer Add accelerators begin in Q2

▪ Azure incentives for new Commerce Platform transactions

begin in Q2

Incentive guide and other resources available on MPN at aka.ms/partnerincentives

Q2 – Q4 Incentive Rate

Core Incentive (Rebate only) ) – Azure billed revenue on existing platform; Azure billed revenue

derived from new commerce platform 4; O365, M3654%

Core Incentive (Rebate only) – D365 6%

CSP Customer Add Accelerators for 3 Clouds Varies

Global Strategic Product Accelerator (M365 E3, E5, Business; O365 Business, Business Premium;

E5 mini suite; D365 Business Central)5%

Global PSTN Calling and Conferencing Accelerator 20%

Software in CSP – Subscription 3

Core –

1.25%,

Strategic 6%

Azure Reserved Instance (RI) Incentive Rate

Azure RI (Paid on consumed Azure RI revenue) 10%

1 Unique accelerators for the 3 Microsoft Clouds (Azure, Dynamics,

Modern Workplace), each with defined earning opportunity launch

Oct. 1.

2 Global Strategic Product Accelerator includes M365 E3, M365 E5,

M365 Business, O365 Biz Premium, the 2 E5 Mini Suites, D365

Business Central

3 Core = Windows Server Std | Strategic = SQL Server

4 Incentives for Azure billed on the commerce platform will be paid in

the Modern Commerce Experience Partner Led incentive tool.

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Effective

Oct. 1, 2019

through

Sept. 30, 2020Online Services Usage Incentive Modern Workplace (MW)

EligibilityPurpose1 2

Incentive rates

Need to know3

4

Reward partners for growing end customer

active use of Microsoft M365 Services under EA,

CASA/EES, CSP, and OSPA*

▪ Active MPN membership

▪ Gold or Silver level competency in one of the following

▪ Fast Track requirements as applicable

▪ Partners will associate with customers:

• at workload level (instead of subscription level)

• via claims (instead of DPOR) in Partner Center (CPOR)

• need to re-associate with existing customers

▪ Only one partner can be associated per workload

▪ Incentive earned when customer reaches usage milestones by workload (active users over seats sold) instead of monthly OSU payments

▪ Number of active usage milestones depends on the workload

▪ 15% milestone eligibility: workload must have <10% active usage at time of claim

▪ 40% milestone eligibility: workload must have <20% active usage at time of claim

▪ Accelerator for Teams: 1.5x all rates listed

▪ FastTrack incentive integrated into OSU-MW in FY20. Partners meeting FastTrack requirements (aka.ms/FastTrackPartnerTerms) earn 2x rates listed

Competency Service

Cloud Productivity All products

Enterprise Mobility Management (EMM) Intune, AADP, AIP, and EMS

Size of workload entitlement

% of active usage

on seats sold

Extra Small

150-499

Small

500-2,499

Medium

2,500-4,999

Large

5,000-10,000

Extra Large

10k+

15% $0 $1,250 $2,500 $3,750 $5,000

40% $500*** $1,875 $3,750 $5,625 $7,500

Eligible Milestone Workloads

15% and/or 40% active usage on seats sold Microsoft Teams**, Office 365 ProPlus, Microsoft Intune, AIP

15% active usage on seats soldExchange Online, SharePoint Online, AADP, MCAS, AATP,

Yammer

* China only

Rates for all Workloads (FastTrack eligible Partners earn double the rates)

*** Rate also applicable for Exchange Online, SharePoint Online, AADP, MCAS, AATP, and Yammer

Effective Oct. 1, 2019

through Sep. 30, 2020

Details below subject to

change prior to Oct. 1,

2019.

** Accelerator for Teams: All listed rates earn 1.5x for Microsoft Teams

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Effective

Oct. 1, 2019

through

Sept. 30, 2020CPOR

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CSP Accelerators for Modern Workplace

NOTE – Customer must be net new to Microsoft (measured at the TPID level) to qualify for these accelerators

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CSP Accelerator Azure

NOTE – Customer must be net new to Microsoft (measured at the TPID level) to qualify for these accelerators

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SUBMISSION STEPS on PARTNER CENTER and CHIP

1. Co-op Planning Guidance (optional, recommended)

2. CONDUCT ACTIVITY

3. SUBMIT CLAIM AND PROOF OF EXECUTION (POE)

Minimum treshold: $4000

2020. január 1. - CSP Co-op Program

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Demand

Generation

Co-op eligible activities

Partner

Readiness

Market

Development

Traditional advertising with broad

reach that furthers the marketing

and promotion of Microsoft

offerings. Results and audience

size are measurable.

Marketing activities designed for

a specific customer audience that

support the sale of Microsoft

software licenses.

Expenses related to Microsoft

training, technical certification,

and program fees for internal

partner personnel that promote

the development of Microsoft

technology expertise.

• Print advertising

• Digital advertising

• Direct mail/email/mobile

SMS

• Partner website and SEO

• Microsoft syndicated

content

• Multi-touch digital

campaign

• Social media marketing

• Telemarketing

• Customer seminars and

bootcamps

• Tradeshows and expositions

• Customer offers

• GTM Services

• Internal incentives and

SPIFFs

• On-site champs

• Proof of concept

• Employee purchase web

set-up for customers

• MPN participation

• Microsoft exams and tuition

• Internal training and floor

days

• Microsoft hosted

conferences

• Product seeding and demo

units

Definition Qualifying activities

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SALES CRITERIA: INCENTIVE AWARD: THRESHOLDS:

Sales of every Microsoft cloud product in CSP monthly billing during January

01, 2020 - June 30, 2020.

30% incentive award on the additional billed

revenue quarter growth versus prior quarterly growth.

Minimum pay-out to Participant is set at: 200 USD.

Maximum pay-out per quarter is capped at: 20 000 USD.

All incentive calculations are performed at country level. Example: if the Partner has 2 MPN locations eligible for this Incentive Campaign,

one in Poland and second in Slovakia, eligible revenue will be calculated and thresholds applied separately for Poland and Slovakia locations.

SPEED UP YOUR GROWTH INCENTIVE CAMPAIGNCSP INDIRECT RESELLERS & CSP DIRECT PARTNERS

Jan Feb Mar Apr May Jun

Win 30% rebates

Launch

End

Payment

Increase your profitability

Within 90 days after the

Campaign end date.

* Eligible partners with MPN locations in CEE will be enrolled in this program automatically, however partners

with MPN locations in EU/EFTA but not in CEE, need to register for this Campaign by contacting

[email protected].

Territory: Central Eastern Europe (CEE) * Effective date: Jan 01, 2020 - Jun 30,

2020

Participants: CSP Indirect Resellers and CSP Direct

Partners eligible to the global CSP Incentive Programs

Eligible products: All products available

in monthly billing in CSP Program

Speed up your growth

FAQ

2020

TERMS & CONDITIONS

[LC000390-

00]

CEE FY20H2

CSP GrandPrix

ESTIMATOR TOOL

Note: This program is running on top of other incentive programs that partner is eligible for.

GUIDE

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SPEED UP YOUR GROWTH - EXAMPLE 1INCENTIVE CAMPAIGN | CSP INDIRECT RESELLERS & CSP DIRECT PARTNERS

Note: The table below shows incentive calculation methodology for example purposes only. All details, including eligibility criteria, are described in Terms & Conditions.

Note: This program is running on top of other incentive programs that partner is eligible for.

[LC000390-

00]

CEE FY20H2

Q1 REVENUE Q2 REVENUE Q3 REVENUE Q4 REVENUE

$100 000 $110 000 $132 000 $165 000

QoQ growth rate ($110k - $100k) / $100k = 10% ($132k - $110k) / $110k = 20% ($165k - $132k) / $132k = 25%

Is current quarter QoQ growth rate positive and higher than prior quarter QoQ growth rate? YES YES

Revenue eligible for incentive = current quarter revenue that is greater than the partner’s

prior quarter revenue multiplied by the prior quarter QoQ growth rate.

Note: In case prior QoQ growth rate is negative, partner will receive incentive award for billed revenue that

is above prior quarter billed revenue.

$132k - ($110k * 110%)

= $11 000

$165k - ($132k * 120%)

= $6 600

Incentive award per quarter = 30% on revenue eligible for incentive.

Note: Maximum pay-out amount for Participant per eligible quarter is capped at: 20 000 USD.

30% * $11k

= $3 300

30% * $6,6k

= $1 980

TOTAL INCENTIVE

Note: Minimum pay-out amount for Participant is set at: 200 USD.

$3 300 + $1 980

= $5 280

FAQTERMS & CONDITIONS ESTIMATOR TOOLGUIDE

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CSP Earning Scenario 1a) – Modern WorkplaceM365 Business – NET NEW customer

EA

Inputs:

Seat size 200 CSP seats sold in January 2020

Products purchased M365 Business plan ($20/seat/month)

Purchase price $144,000 (3-year value); $48,000 (1-year value); $24,000

(6-months value)

Partner Type CSP Indirect Reseller

* Global Strategic Product Accelerator includes M365 E3, M365 E5, M365 Business, O365 Biz Premium, the 2 E5 Mini Suites, D365 Business Central** Customer must be net new to Microsoft (measured at the TPID level) to qualify for theseROI calculation = TOTAL INCENTIVE EARNED/PURCHASE PRICE (6-months value)

OSU Incentive Earning: Claim must be submitted at below 20% of active

usage

15% Milestone Rate achieved in Jan $0

40% Milestone Rate achieved in Mar: $500 for Exchange Online

Accelerator for Teams (1.5x rate) $750 for Microsoft Teams

$500 for O365 ProPlus

TOTAL OSU INCENTIVE EARNING $ 1,750

Inputs Usage:

Usage at the end of Jan 20% of EO, MS Teams, Office 365 ProPlus

Usage at the end of Feb 20% of EO, MS Teams, Office 365 ProPlus

Usage at the end of Mar 40% of EO, MS Teams, Office 365 ProPlus

Total Usage end of Mar 40% Milestone achieved

CSP Incentive Earning:

Core Incentive (Rebate only) 4% * 24,000 = $960

Global Strategic Product Accelerator* 5% * 24,000 = $1,200

CSP Modern Workplace Customer Add Accelerator

for 3 Clouds**

5% * 24,000 = $1,200

TOTAL CSP INCENTIVE EARNING $3,360

TOTAL INCENTIVE

EARNED

$5,110

CEE Local Campaigns ON TOP of Global Programs:

SPEED UP YOUR GROWTH INCENTIVE CAMPAIGN – Please

follow the T&C.

Extra potential earning of 30% incentive award on the

additional billed revenue quarter growth versus prior

quarterly growth.

ROI: 21%

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CSP Earning Scenario 1c) – Intelligent CloudMicrosoft Azure – new customer

EA

Inputs:

Deal size $30,000 billed revenue during October 2019 –

June 2020

Products purchased Microsoft Azure (on existing platform)

Partner Type CSP Indirect Reseller

$5,200

ROI: 17%

* Customer must be net new to Microsoft (measured at the TPID level) to qualify for this accelerator

ROI calculation = TOTAL INCENTIVE EARNED/DEAL SIZE (9-months value)

CSP Incentive Earning for FY20:

Core Incentive (Rebate only) – Q2-Q4 4% * $30,000 = $1,200

CSP Intelligent Cloud Customer Add Accelerator for

3 Clouds*

$500 (earned in Nov) +

$3,500 (earned in Mar) =

$4,000

TOTAL CSP INCENTIVE EARNING $5,200

FY20Q1 FY20Q2 FY20Q3 FY20Q4

July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June Tota

l

- - - $500 $1k $1k $3k $3k $5k $5k $5,5k $6k $30k

TOTAL INCENTIVE

EARNED

CEE Local Campaigns ON TOP of Global Programs:

SPEED UP YOUR GROWTH INCENTIVE CAMPAIGN – Please

follow the T&C.

Extra potential earning of 30% incentive award on the

additional billed revenue quarter growth versus prior

quarterly growth.

Page 17: a-mamaye@microsoft · 2020. 3. 2. · * Eligible partners with MPN locations in CEE will be enrolled in this program automatically, however partners with MPN locations in EU/EFTA

New Partner Support Experience: http://partner.microsoft.com/support

Page 18: a-mamaye@microsoft · 2020. 3. 2. · * Eligible partners with MPN locations in CEE will be enrolled in this program automatically, however partners with MPN locations in EU/EFTA

Partner Incentives Email Support Options

CSP (Provider, Direct, Indirect),

Online Service Usage, Online

Service Sell, Syndication Azure

Incentives

Surface Tablet and Hub,

Managed Reseller, Commercial

Distribution, Enterprise, SPLA-R,

Hosting, campaigns, SAM

Incentives

Dynamics Certified Software

Advisor (CSA), Solution Provider

Agreement (SPA) and Dynamics

365 incentives

TIER 1 SUPPORT AGENTS

Questions about incentives or when

escalating Issues about incentive policies,

eligibility, payments, coop, CHIP, PIExp,

POE approval, tools access, DPOR, tax and

banking information

[email protected]

SLA: 24 hours

[email protected]

SLA: 24 hours

[email protected]

SLA: 24 hours

TIER 2 ESCALATION TEAM

When the response from the Tier 1 support

alias is not satisfactory, or the SLA is taking

too long

[email protected]

SLA: 72 hours