On the heels of NRF’s second “Retail CIO Download” report, the March 2015 issue of STORES examines issues that are top-of-mind for retail technology executives.

A JUGGLING ACTRetail CIOs are balancing multiple priorities, helping their companies

transform the customer experience and grow the bottom line.

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97% of retail CIOs surveyed consider managing data security to be a top priority.

DATA SECURITY

Data Security CIOs are adopting a multi-faceted

approach, responding to increasingthreats with strategies spanning prevention, detection, remediation and communication.

Source: “Retail CIO Download Agenda 2015: Secure and Innovate,” a study conducted by Forrester Research and the National Retail Federation.

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“We are taking a ‘dream team’ approach, bringing together the best in the industry to provide services that range from prevention, hardening forensics and detection all the way through branding, communication and public relations.”

Dave FinneganCIO and VP, Information and Interaction

Orvis

DATA SECURITY

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Source: IBM consumer study.

43% of consumers prefer to shop online

29% actually made their last purchase online

New research from IBM suggests a widening gap between consumer attitudes toward online shopping and their actual behavior.

DIGITAL INNOVATION

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Read more from the March 2015 issue of

STORES:

nrf.com/news/stores-march-2015

IN-STORE MOBILE TECHNOLOGY

“Our guest is at the center of all we do.… We are deploying a task management solution and an inventory management application— both delivered onmobile devices. We feel these tools will help to optimize productivity and create efficiencies for our associates, which will allow them to spend more time assisting our guests.”

Diane Randolph Senior Vice President and CIOULTA Beauty

IN-STORE MOBILE TECHNOLOGY

Six in consumers surveyed say inventory visibility is an important differentiator when selecting a retailer.

46%Nearly half of consumers say it’s important that retail employees use mobile devices to fix out-of-stock issues.

Source: IBM consumer study.

“I’m mostly looking to break down all silos of information

so data can move about freely. The data sets I’m paying particular

interest to are receipts or transaction information,

customer information, product information and inventory. It’s clear that customers expect to

navigate every part of a business and have their information

follow them.”

BIG DATA INSIGHTS

Dave RumbergPartner and CIOSports Basement

78%of CIOs consider tech governance

a top priority

BIG DATA INSIGHTS

Source: “Retail CIO Download Agenda 2015:

Secure and Innovate,” a study conducted by Forrester Research and

the National Retail Federation.

“Tech governance” is a catch-all phrase that describes efforts to align internal projects and efforts to support business strategy and create shareholder value.

“Having a highly engaged and personable

shopping experience is a key ingredient to Boot Barn’s

success. Often companies lose that ‘personal touch’ in high

growth periods. Our mission is to facilitate a jaw-

dropping shopping experience at every turn.”

DIGITAL INNOVATION

Steve Williams CIOBoot Barn Holdings Source: IBM

consumer study.

43% of consumers prefer to shop online

29% actually made their last purchase online

New research from IBM suggests a widening gap between consumer attitudes toward online shopping and their actual behavior.

DIGITAL INNOVATION“We are taking a ‘dream team’ approach, bringing together the best in the industry to provide services that range from prevention, hardening forensics and detection all the way through branding, communication and public relations.”

Dave FinneganCIO and VP, Information and Interaction

Orvis

DATA SECURITY

97% of retail CIOs surveyed consider managing data security to be a top priority.

DATA SECURITY

Data Security CIOs are adopting a multi-faceted

approach, responding to increasingthreats with strategies spanning prevention, detection, remediation and communication.

Source: “Retail CIO Download Agenda 2015: Secure and Innovate,” a study conducted by Forrester Research and the National Retail Federation.

A JUGGLING ACTRetail CIOs are balancing multiple priorities, helping their companies

transform the customer experience and grow the bottom line.

nrf.com/news/juggling-act

78%of CIOs consider tech governance

a top priority

BIG DATA INSIGHTS

Source: “Retail CIO Download Agenda 2015:

Secure and Innovate,” a study conducted by Forrester Research and

the National Retail Federation.

“Tech governance” is a catch-all phrase that describes

and create shareholder value.

nrf.com/news/juggling-act

“I’m mostly looking to break down all silos of information

so data can move about freely. The data sets I’m paying particular

interest to are receipts or transaction information,

customer information, product information and inventory. It’s clear that customers expect to

navigate every part of a business and have their information

follow them.”

BIG DATA INSIGHTS

Dave RumbergPartner and CIOSports Basement

nrf.com/news/juggling-act

IN-STORE MOBILE TECHNOLOGY

46%

Source: IBM consumer study.

nrf.com/news/juggling-act

IN-STORE MOBILE TECHNOLOGY

“Our guest is at the center of all we do.…

We are deploying a task management solution and an inventory management

application—both delivered on mobile devices. We feel these tools will help to optimize productivity

associates, which will allow them to spend more time assisting our guests.”

Diane Randolph Senior Vice Presidentand CIOULTA Beauty

nrf.com/news/juggling-act

Read more from the March 2015 issue of

STORES:

nrf.com/news/stores-march-2015