A TECHNICAL WORKSHOP ON HOW TO MANAGE CONTRACTORS’ ALL RISKS CLAIMS

26 & 27 SEPTEMBER 20169.00 AM TO 5.00 PM

SERI PACIFIC HOTEL, KL

INTERMEDIATE

A Joint Workshop organised by MII & AICLA

AICLAwww.aicla.org

PROGRAMME HIGHLIGHTThis two-day workshop aims to provide participants with practical insights of the broader policy issues in dealing with Contractors’ All Risks (CAR) claims relating to Material Damage and Third Party Liability sections of the policy.

The workshop is facilitated and delivered by highly experienced AICLA qualified loss adjusters who have many years of experience in handling CAR claims. They will share their combined knowledge and expertise with participants on this interactive workshop program that will provide participants the opportunity to work in groups to examine and discuss practical case studies to reinforce the learning experience.

WHO SHOULD ATTENDSenior Claims Officers and Managers from insurance/reinsurance companies and broking firms and Loss Adjusters. Also suitable for Underwriters Business Development and Marketing Executives from insurance/reinsurance companies; Client and Account Executives and Managers of insurance/reinsurance broking firms; and Risk Managers.

KEY LEARNING OUTCOMESAt the end of the programme, participants would be able to:

• Understand the technical aspects of Contractors’ All Risks claims and associated Third Party Liability claims.

• Understand the practical challenges of handling such claims and the practical issues and operational concerns that insurers need to focus on in handling claims.

• Provide a practical understanding of the scope of cover provided and how and why claims are assessed and adjusted accordingly.

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DAY 1MATERIAL DAMAGE (SECTION I)

DAY 1 PROGRAMME OUTLINE

The program will commence with setting the scene with an overview of the current and mega projects in Malaysia and the region, and a review of the typical issues arising out of CAR Section I (material damage) claims. It will continue with the examination of the general principles in dealing with these types of claims ranging from who is an insured under the policy, operation of the usual design/workmanship exclusions, typical endorsements, treatment of betterment and improvements etc.

Day 1 will look at the application of the issues via practical examples and case studies to illustrate the principles of Section I.

• Overview of the current and new mega projects in the region • Review of the main general principles of dealing with Contractors’ All

Risks claims • Introduction to the main case study • Relating key concepts such as design exclusion/endorsements to

practical examples • Application of key concepts to the case study

KEY COURSE CONTENTSDAY 1

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DAY 2THIRD PARTY LIABILITY (SECTION II)

PROGRAMME OUTLINE DAY 2

The second day will commence with a review of the general principles in principles of the CAR Section II (liability) policy wording, the range of third parties which participants can expect to encounter, typical damage to third party property arising out of contract works, who is identified as the insured under the policy and who is protected by the policy, typical exclusions, endorsements treatment of quantum and typical difficulties encountered with claimants and contractors.

Day 2 will examine a number of case studies with mini sessions to discuss in greater detail, providing a workshop environment to enable learning outcomes of issues highlighted in the previous day’s sessions.

• Overview of Construction related Third Party Liability claims • Introduction to key concepts in dealing with Section II liability claims• Examination and discussion of the investigation procedures • Identification of key players and typical problems encountered in

liability claims• Establishing quantum • Examination of a number of case studies

KEY COURSE CONTENTSDAY 2

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COURSE FACILITATOR

WORKSHOP LEADERS

Jaye Kumar was born in Malaysia, completed his high school and tertiary education in England and has worked extensively in South East Asia, UK and for the last 30 years, in Australia. Jaye is a Chartered Loss Adjuster (Fellow), Chartered Mechanical Engineer

and has a Masters in Business Administration. He has been a practicing loss adjuster for 35 years and specialises in engineering claims.

In 2000, Jaye formed a national loss adjusting company with over 40 independent adjusting companies across Australia as service partners and heads this Company as the Managing Director. Jaye has been actively involved with the Australasian Institute of Chartered Loss Adjusters (AICLA) and has served on the AICLA Board since 1999. As the International Development Director of AICLA since 2003, he has been responsible for expanding AICLA’s membership base across the region and internationally. AICLA has international membership chapters in Malaysia, Singapore, Hong Kong, Indonesia, Thailand and Vietnam and is further expanding this to the Middle East and Europe.

Ian McWalter has worked as a loss adjuster for 35 years, and for the past 25 years, he has specialised in Construction and Engineering claims. He graduated in law from the London School of Economics in 1977 and

entered loss adjusting in the UK in 1978, where he worked for a period of 11 years. His experience in the UK was mainly in the area of building related claims.

In 1989, he returned to Australia where he worked in a major loss adjusting company for 20 years before leaving in 2011 to set up his own loss adjusting practice specialising in Construction and Engineering claims. The company currently employs 7 adjusters, 4 of whom are civil engineers.

The majority of his work during his time in Australia is related to professional indemnity, product and public liability and contract work claims. His work in respect of Public Liability and Professional Indemnity claims ranges from claims against building inspectors, architects and engineers, to claims involving project managers, large construction companies and specialist sub-contractors. This covers the gamut from damage to residential and commercial property to large civil infrastructure projects to power stations and mining interests.

Ian has been actively involved with AICLA for over 15 years, having previously held the position of Education Director, International Development Director and President. He has also been a member of the Academic Council for ANZIIF, AICLA’s educational service provider.

I r . P o o b a M a h a l i n g a m is a professional engineer with over 25 years of experience in cons t ruc t ion , insurance and loss adjusting. He has

dealt with construction, engineering, liability and property claims for various insurance companies and reinsurers. He was with a global claims management company in Singapore and a member of their C.I.A team that serves Asia. He was also based in Christchurch, New Zealand as a member of the CAT loss team handling the 2011 earthquake claims.

Pooba has previous experience working with an international loss adjusting firm in Kuala Lumpur where he was responsible for mega projects risk management and claims handling. This included the following large construction risks -KLIA, KLCC, KL Tower, LRT I & II, Sprint Highway and Smart Tunnel. He also gained further regional engineering exposure when he handled assignments in Brunei, Indonesia, Myanmar, Vietnam and Hong Kong.

Pooba has handled some high profile engineering/ construction cases in the past and is a well known presenter on project risks and claims handling procedures in Singapore and Malaysia. Pooba is also a Claims Management lecturer for SCI. He is actively involved in industry activities and is the current President of the Insurance Law Association of Singapore (ILAS).

JAYE KUMAR

IAN MCWALTER IR. POOBA

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THE MALAYSIAN INSURANCE INSTITUTE (MII)

THE AUSTRALASIAN INSTITUTE OF CHARTERED LOSS ADJUSTERS (AICLA)

Founded in 1968 as a non-profit organisation, The Malaysian Insurance Institute (MII) is the leading professional body and education institution for the Malaysian insurance industry. MII provides internationally recognised qualifications in insurance, risk management and financial planning. It is highly respected as a regional centre that offers an extensive range of quality education programmes and training courses for professionals in the insurance and financial services industry. MII commitment to providing relevant, high quality professional qualifications and training offerings is underpinned by its role in partnering the industry and its members in the pursuit of professional excellence and business success.

The Australasian Institute of Chartered Loss Adjusters (AICLA), established in 1997, is the leading international loss adjusting professional and educational body for loss adjusters with an extensive and growing membership base. The primary object of the Institute is to advance the Profession (of Loss Adjusting) for the benefit of its practitioners and the public in general through the continual education of its Members and the encouragement of skilled, ethical and sound practice in the Profession.

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Name (as per IC) IC No. (New)/Passport No Designation Email Handphone Number

Contact Person :

Tel No : HP No : Fax No :

Company Name :

Company Stamp & Address :

PARTICIPANT DETAILS

COURSE FEE

For further information kindly contact: The Malaysian Insurance Institute (35445-H)No 5, Jalan Sri Semantan Satu, 50490 Damansara Heights, Kuala Lumpur

Santhi Mogan 03-2087 8882 ext 312 / santhi@mii.org.my Website : www.insurance.com.my

Cash Payment Enclosed is a Bankdraft / Money Order no. for RM___________ made payable to The Malaysian Insurance Institute. Direct Bank In to MII account : 2-64160-00004670

RHB Bank Bhd, Lot No G-01, Ground Floor, Bangsar Shopping Centre Office Tower Jalan Maarof, Bangsar, 59100 Kuala Lumpur, Malaysia. Telegraphic Transfer in USD to MII account : 6-14165-00000321

RHB Bank Bhd, Lot No G-01, Ground Floor, Bangsar Shopping Centre Office Tower Jalan Maarof, Bangsar, 59100 Kuala Lumpur, Malaysia.

Please charge RM ________________to my credit card. VISA MASTER

Card number : CVV Number :

Expiry date : ________________ Cardholder’s signature : __________________Note : 1. The price quoted inclusive of 6% GST.2. Payment to be made payable to “The Malaysian Insurance Institute”.3. Participants will not be registered for the programme until payment is received.4. We wish to inform that MII does not accept personal cheques.

PAYMENT OPTIONS (Please tick (√) method of payment)

REGISTRATION POLICY

Important Notice

In regards to Personal Data Protection Act 2010 (“the Act”), pleased note that your personal data is used, stored, disclosed and processed by MII solely for the Purpose of registering training courses and/or in connection to other MII products or services. Your personal information may also be disclosed or transferred to relevant third party i.e to the industry related associations, industry related companies, government agencies and any of their respective agents. Any inquiries or complaints with respect to your personal information may also be channeled to MII by submitting such request to MII via post, email (customercare@mii.org.my) or facsimile (03-2093 9287).

Applicant’s declarationI am deemed to have consented to MII to use, store, disclose and process my personal data for the Purpose mentioned above and agree to comply with and be subject to the jurisdiction of all rules and regulation of MII concerning the training courses. Applicant’s Signature :_________________ Date : ____________________

• Complete the registration form provided and mail together with your payment to the MII. Payment must reach MII 14 DAYS BEFORE the commencement date.• Deadline to submit registration form is 14 DAYS BEFORE the programme.• Reservation for the course can be made by phone or fax but will be confirmed upon receipt of the registration form and full payment.• A FULL FEE is chargeable if no written notice of cancellation is received 14 DAYS BEFORE the course commences or if the participant fails to report for the course.• Cancellation after the deadline WILL NOT BE ENTERTAINED. However, substitute participant(s) is/are always welcome.• The organiser reserves the right to reschedule or cancel the course due to unforeseen circumstances and will notify the contact person accordingly.• Confirmation of the course will be notified to the contact person/registered participant(s).

DECLARATION

Malaysia-based Participants(covers welcome drinks, programme materials, tea breaks and lunches)

Please tick(√)

MII member RM 3,000

Non-MII member RM 3,200

Overseas Participants

With Hotel Accommodation (Seri Pacific Hotel Kuala Lumpur)

AICLA member

Non-AICLA member Remarks Please tick

(√)

USD 900 USD 1,000 Inclusive two nights’ hotel accommodation,welcome drinks, programme materials, tea breaks and lunches.

Without Hotel Accommodation USD 750 USD 850 Inclusive welcome drinks, programme materials, tea breaksand lunches.

A TECHNICAL WORKSHOP ON HOW TO MANAGE CONTRACTORS’ ALL RISKS CLAIMS

A Joint Workshop organised by MII & AICLA

AICLAwww.aicla.org