19th November 2010

TEMENOS Partner Programme – a driver for growth

Michael Head – Director of Strategic Alliances

3 3 3

Temenos Partner Programme Aims

To provide an enlarged pool of high-quality

resources to ensure solid, referenceable projects

To increase revenues through partner sourced

deals

4 4 4

Microfinance

Strategy – Starting Point

Tier 2

Tier 3

Tier 4

Tier 1

Local Body-shops

Regional Body-

shop Partners

• Temenos sold &

delivered

everything

5 5 5

There is more to a project than Temenos

Business Strategy

Support & Development

Business Operation & Needs Analysis

BPRSystem Specification

System Selection

Project Planning

Pro

ject

Man

ag

em

en

t

Ch

an

ge M

an

ag

em

en

t

Training

Needs Analysis

Team Training

Project Kick Off

Train the

Trainer

End User Training

Gap Analysis

Interface

Definition

Interface

Design

Interface

Build

Interface

Test

Tra

inin

g M

at.

Dev.

Blueprint Design

T24

System

Configuration

& TAABS

Custom

Dev

TAM

Dev.

Testing

Unit

Testing

Integration Testing

Stress Testing

Qu

ali

ty C

on

tro

l Testing Plan Development

Support

Design

Support

Build

Support

Test

Go Live

U.A.T.

Post Project Review

Hardware / Infrastructure Sizing & Selection

Live

Data

Evaluation

Data

Cleansing

Migration

Test

H/W

&

Network

install

Process Mapping

Data Migration

Ongoing

Support

Ris

k M

an

ag

em

en

t

Represents activities to be assumed by Temenos partners. Represents future Temenos activities.

6 6 6

Strategy – Stage I

Tier 2

Tier 3

Tier 4

Tier 1

Microfinance

Regional Body-

shop Partners

• Bring in new

delivery resources

to increase

bandwidth

• Cut out local body-

shops

7 7 7

Strategy – Stage II

Tier 2

Tier 3

Tier 4

Tier 1

Microfinance

Regional

Partners

• Bring in new

Management

Consultants to get

closer to customer

– get higher

• Build solutions

with SIs

• Migrate Regional

Partners to new

model

• Focus Temenos

Services on

support and expert

model

8 8 8

Strategy – Stage III

Tier 2

Tier 3

Tier 4

Tier 1

Microfinance

Local Partners

Regional Partners

• Bring in delivery

specialists

• Focus Temenos to

SME & higher

value

• Develop local

network

TODAY

9 9 9

TEMENOS Community Delivered Project

Customer

Project

Global

SI / MC

Local

Delivery

Partner

TEMENOS Complementary

Solution

Partner

Technology

Partner

10 10 10

Breaking the Mould

Working with Partners

At the development stage

• - Technology Partners changing their product to better support

Temenos

At the introduction stage

• - Ethiopia, Angola, Indonesia,…….

At the investigation and RFP stage

- Deloitte offering banking and legal organisation advice

- Cognizant supporting RFPs

At the delivery stage

• - Testing, data migration and interfaces now by Partners

At the support stage

• - Upgrades

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Strategy – Stage IV

Tier 2

Tier 3

Tier 4

Tier 1

Microfinance

Regional Partners

Local Partners

• Widen Regional

Network

• Offer choice of

delivery and

charging

• Follow client stack

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Committed Resource Growth in the Official Partners

0

200

400

600

800

1000

1200

1400

1600

1800

2008 2009 2010 2011 2012

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Service Partners – November 2010

Local coverage Germany

Indonesia

SADEC

Pakistan

Italy

Turkey

Kazakhstan, Kyrgyzstan, Uzbekistan

CIS and Baltics

+ Canada

India, Philippines, Singapore and

Malaysian

Bolivia

China

Deloitte MCS

Cognizant

Capgemini

(Inc. CPM Braxis)

Accenture

(Via Odyssey)

+

Hosting

Sofgen

Thesys

GFI Informatique

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Why Technology Partners Drive Opportunities

Some bring leads

Microsoft

Advances drive lower cost of ownership

Intel and Microsoft

Advances offer new delivery

Microsoft Azure and Cloud delivery

Hardware widens scale of use

Exadata and Exalogic from Oracle

Hardware reuse

IBM Open Source and Smarter Planet Initiative

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There Are Challenges - We Are Aware

Taking on too many Partners

One off tactical relationships

Infrastructure to support them

Competition between Partners

Competition with Temenos Sales &

Services

Doing too many things and losing focus

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Progress to date in 2010

2 Global and 3 local Service Partners added –

More on the way

Achieved targets agreed with Microsoft

Engaging earlier in the sales cycle

Leveraging the scalability of partners to increase delivery capacity

Circa $30M deals brought or influenced in the pipeline

Introduction to Deloitte Relationship