A Day in the Life of a Nurse with VoiceFirst

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A Day in the Life of a Nurse with VoiceFirstEHR voice overlay profoundly changes the way nurses and clinicians retrieve patient information and document care. Using intuitive voice commands and real-time audio feedback from the EHR, clinicians can increase efficiency, streamline workflows, and decrease documentation time to improve patient engagement.

At the start of her shift, Anita logs on to

VoiceFirst and puts a Bluetooth® headset in

her ear. She checks her smartphone screen

to review her assigned tasks and patient

list, then slides the smartphone into her pocket. She

feels confident and empowered that this is the only

technology she will need to document patient care as

she moves freely from patient to patient.

Stacy starts her shift by searching for an

open computer kiosk to review her tasks and

assigned patients.

Preparing for the Shift

ANITA STACY

Consider the typical day in the life of two nurses, Anita and Stacy. They are both IV nurses at 300 bed hospitals. The CIO at Anita’s hospital recently deployed hands-free voice recognition and documentation technology from VoiceFirst to all clinicians.

Stacy’s hospital doesn’t have any voice recognition system in

place and still relies on typing into computers to enter patient information into the EHR. Even

though charting is done on the computer at Stacy’s hospital, data entry is still a very time consuming process. In fact, she

spends up to 33% of each workday on documentation, leaving less time to focus on providing patient care.

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Anita uses EMR Voice Overlay Stacy uses cart-based and laptop EMRs


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As she walks toward her first patient’s room,

Anita begins to retrieve pertinent medical

information using VoiceFirst. She simply says,

“Review allergies” and VoiceFirst instantly

queries the EHR and responds to Anita with the patient’s

allergy information. The response is played discretely

into Anita’s ear via the Bluetooth® headset and is also

displayed on the smartphone screen so Anita can access

the information in whichever format is most convenient.

She continues to quickly retrieve current information

from the patient’s medical history while assessing

the patient before performing the IV insertion. With

VoiceFirst, Anita is always in control of the patient data

and has instant access to the entire patient record at the

point of care.

Because there is not a computer in her first

patient’s room, Stacy accesses the patient’s

medical record at a computer kiosk in the

hallway. While she’s reviewing allergies, a

coworker stops to chat about yesterday’s staff meeting.

Stacy loses her train of thought and has to review the

information again before walking into the patient’s room.

Reviewing Patient Information

ANITA STACY

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With VoiceFirst, Anita can document every

detail of the evaluation and treatment

directly at the point of care, ensuring accurate

and complete data is entered into the EHR.

For example, after inserting an IV, Anita can use natural

speech to record the details of the service. She speaks

into her headset, “Inserted peripheral IV 20 gauge, left

brachial, flushed with 5 cc normal saline, line intact,

mother in room, patient tolerated procedure well.”

Stacy attends to her first patient of the day.

The computer kiosks are all occupied by other

clinicians, so she jots down her IV assessment

and treatment outcome notes on a piece of

paper. After completing the IV insertion, she finds the

computer kiosks are still occupied. Stacy doesn’t want to

get too far behind schedule, so she decides to hold off on

documenting the rest of her patient care notes until the

end of the patient visit.

Documenting Care

ANITA STACY

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As Anita moves on to her next patient,

VoiceFirst is automatically saving the

information she voice recorded to the

EHR. VoiceFirst’s Smart Form Field entry

populates Anita’s documentation into the appropriate

EHR fields, so she never has to navigate multiple

screens or illogical sequences to find the correct

field . Best of all, Anita never has to stop at a keyboard

terminal or computer kiosk.

When Stacy finally finds an open computer,

she inputs the data based on her hard-to-read

handwritten notes, filling in the gaps to the

best of her ability from memory. She has a

hard time remembering some of the exact details of the

patient visit, so she has to double back and check the

patient again. To make matters worse, Stacy is a weak

typist. After finishing the documentation, she realizes

she’s already behind schedule. She knows it’s going to

be along day, so she stops in the break room for a quick

cup of coffee to boost her energy before seeing her next

patient.

Documenting in the EHR

ANITA STACY

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Anita’s lunch break is interrupted with an

urgent task – one of her patients just pulled

out his critical IV access. Anita rushes to her

patient’s room, assesses the situation, and

reinserts the IV, documenting the process with her voice

along the way. She makes sure her patient is comfortable,

then washes her hands and returns to the break room to

finish her lunch, knowing that VoiceFirst is handling the

documentation for her.

By the time Stacy reaches a stopping point,

she only has about 15 minutes for a lunch

break. She sits down in the break room and

begins eating her lunch. A few minutes later,

Stacy is alerted that one of her patients has removed

his critical IV access. She abandons her lunch and heads

to the patient’s room. Upon completing the procedure,

Stacy washes her hands and stops at the computer to

document. By the time she finishes documenting, her

lunch break is over and she must start her next round of

patient visits.

Responding to Unexpected Issues

ANITA STACY

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Thanks to VoiceFirst’s efficient documentation

process, Anita finishes her shift on time and

goes home to enjoy dinner with her family.

Her job satisfaction and morale remain high

and she feels great knowing she maximized the time

spent treating and educating patients.

Stacy was hoping to leave work on time today,

but she still has some documentation to do

before she leaves. When she’s finally finished,

she heads home feeling completely exhausted

and disappointed that she missed out on some quality

family time. She hopes tomorrow will be different.

End of Shift Procedures

ANITA STACY

VS

As you can see, VoiceFirst promotes overall clinical efficiency by reducing documentation time, increasing time for direct patient care, streamlining workflows, and increasing clinician job satisfaction. CIOs who empower their clinical staff with point of care EHR voice overlay capabilities will

realize a boost in productivity and patient engagement.

About VoiceFirst by HoneywellVoiceFirst by Honeywell is the leader in providing innovative clinical workflow

solutions to mobile clinicians that reduce the time spent at computers and

away from patients. By leveraging a revolutionary voice technology, clinicians

empowered with VoiceFirst are able to spend more time at the bedside, reduce

charting time by fifty percent, and realize better clinical outcomes.

VoiceFirst is a one-of-a-kind, hands-free voice technology that overlays clinical workflows in any EHR. Clinicians can be com-

pletely mobile while using voice to retrieve data or document care. VoiceFirst by Honeywell and Vocollect by Honeywell have

more than 20 years of experience in designing and deploying robust voice solutions to optimize and simplify performance for

the mobile worker across multiple industries.

A Day in the Life of a Nurse with VoiceFirst

Healthcare

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