A day in the life – care, technology and wellbeing in Southend
Transcript of A day in the life – care, technology and wellbeing in Southend
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A Day in the Life
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A Day in the Life of Queensway
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Introduction The City of Tomorrow
Resilient, to protect the
citizen and their
environment and respond to
their changing needs;
Intelligent, to empower the
citizen by integrating
assistive technologies for
citizens and city
management; and
Healthy, to promote the
citizen's well being and
independent living.
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Better Queensway Introduction
Better Queensway:
Better Housing, Better Living,
Better Place
‘A Day in the Life’
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Introduction
Southend Queensway
• Council estate
• High levels of
benefit
dependency
• Poor reputation
• Highway
severance
• Close to mainline
rail
• Adjacent to town
centre
• Strategic link to
residential areas
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A Day in the Life...
Our Task
Explore how to add value to the
Queensway project:
• For the Council and their service
partners through operational
efficiencies and effectiveness;
• For the Market through future
proofing, business linkage and
branding;
• For the Citizen through informed
lifestyle choices, access to services
and education and employment
opportunities.
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Introduction Southend Queensway
How can a better place
contribute to better
quality of life for a wide
range of local people?
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A Day in the Life...
Queensway Characters
The teenager: about to leave
school and currently living with
their mother.
The newcomer: priced out of London and attracted by job opportunities at the Business Park, this graduate wants to move in with their partner and start a family.
Single mother: on
benefits with baby and
young child. Would like
to get back into work but
cant get flexible
childcare.
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A Day in the Life...
Queensway Characters
The long-
standing
Queensway
resident: mid
50’s, on disability
benefit with long-
term health
issues. Has lived
in Queensway all
his life.
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A Day in the Life...
Queensway Characters
Elderly person:
Feels isolated
and finds it
increasingly
difficult to get
around or
access services.
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A Day in the Life...
Mapping a Day in the Life…
Mapping a typical day:
• Where do they go?
• Who do they meet?
• How do they get around?
• What challenges do they face?
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A Day in the Life...
Mapping a Day in the Life…
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A Day in the Life
May 11, 2016 12
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A Day in the Life...
Issues for health
• Stress / conflict
- Public safety (crime & anti-social behaviour,
nuisance) – intimidation, anxiety
- Maintenance & service delivery - disempowerment
• Physical barriers (movement & accessibility, public
transport access)
• Environmental quality
- Noise
- Dust & air quality
• Social isolation - loneliness
• Dignity
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A Day in the Life...
Better
connected
Better
character
Better
community
Better
quality
Better Queensway
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A Day in the Life
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A Day in the Life
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A Day in the Life...
Reconnecting the
High Street to
residential areas
Reducing traffic
impacts / pollution
Setting of historic
buildings
Reclaiming open
space
Better Connected
Making
a walkable
place
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A Day in the Life
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A Day in the Life...
With Streets
A scale that
mediates
between
traditional
terraces and
town centre
Integrated
car parking
and
servicing
Better Character
Making
a distinctive
place
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A Day in the Life...
A choice of homes
from flats to town
houses
Front doors so you
can meet your
neighbour
Nearby shops and
amenities
Better Community
Making
a place
that people
feel part of
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A Day in the Life...
Queensway - ‘Smart City’ pilot
• Empowered citizens: - Community garden/food
- Support switching energy providers
- Link up training employment opportunities
- Coordinate and deploy volunteering
- Citizen accounts package and smart card
• Service delivery: - Telecare project with CCG
- Data sharing across health and social care
- Realign Environmental services across waste management, environmental enforcement, highways, open space etc.
- Council officers tasked with cross-silo reporting
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A Day in the Life
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A Day in the Life of Queensway
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A Day in the Life
My home is part of keeping me healthy.
I have 24hr healthcare but I still see my neighbours and old friends.
Its like the hospital is here in my home.
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Option 2
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A Day in the Life
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Introduction Southend Queensway
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A Day in the Life
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The service manager: responsible for delivering essential services in and around Queensway but facing increasing demands on dwindling resources.
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A Day in the Life...
Smart City?
A place that “effectively integrates the physical, spatial, digital and human worlds to deliver a sustainable, prosperous and inclusive future for its citizens.” Department for Business, Innovation and Skills
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A Day in the Life...
Smart City?
A place that “effectively integrates the physical, spatial, digital and human worlds to deliver a sustainable, prosperous and inclusive future for its citizens.” Department for Business, Innovation and Skills We might add ‘ a
healthy future for its
citizens’