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A Complete Guide For Effective Business Communication – A Course from Eduonix
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Transcript of A Complete Guide For Effective Business Communication – A Course from Eduonix
A Complete Guide For Effective Business Communication – A Course from
Eduonix
Communication plays an important role in any relationship, personal as well as professional. In business, communication is the key to effectively share ideas with the other parties. In order for
businesses to grow and succeed, they must be able to communicate – both, internally and externally. This is why communication specialists is a very
lucrative job profile.
The process of understanding and sharing
In a workplace or business environment
Used to relay a message. promote a product or service.
Coordinate work / Accomplish a business goal
Any interpersonal interaction in communication
What is Business Communication
What are The 7 C’s of Business Communication
To simplify the key points of communication that needs to exist in a business, experts have devised
the 7 – Cs Method.
These 7 words should define the foundation for any communication in a business setting.
The following slides break down the 7-Cs that is covered in the Eduonix’s course.
The 7 C’s of Business Communication
Correct
Complete
Courteous
ConcreteConcise
Clear
Coherent
Why the 7 C’s MatterKey to ensuring an understanding of what was intended to be saidToo often forgotten these days, especially onlineTransfers meaning and creates tone
1st C of Business Communication : Clear
Clarity should be your #1 priority If your message isn’t clear, it isn’t getting throughClarity trumps allUse simple language and sentence structure. Have a single, direct purpose for each communication.
2nd C of Business Communication : Complete
Business communication is all or nothing Who, what, when, where, why, and how?Allow for questions
3rd C of Business Communication : Coherent
Communication must flow logicallyIf a message doesn’t make sense, clarity and cohesion are lostAll points are relevant and connected to the core messageUse a checklist or plan in spoken communicationReread all written communication
4th C of Business Communication : Concise
Time is money in businessUnless concise, the core message is lost Get straight to the pointNo filler languageEffective communication triggers efficient action
5th C of Business Communication : Concrete
Message comes alive through details and tangible informationCenter through relevant detail and examplesMaintain a laser-like focusDon’t sacrifice conciseness in making communication concrete
6th C of Business Communication : Courteous
The message is lost without courtesyBe polite, diplomatic and tactfulCourteousness ensures that emotions do not get in the way of conveying the key messageAnything can be said courteously
7th C of Business Communication : Correct
Incorrect information is never effectiveEdit for typos, grammatical errors, and incorrect facts or dataCorrect yourself immediately
Course Linkhttps://www.eduonix.com/courses/Office-Productivity/a-complete-guide-for-effective-business-communication
Use Coupon Code:- EDUBLOG 9 To Get this course at flat $9
–Sydney Harris
“The two words information and communication are often used
interchangeably, but they signify quite different things. Information
is giving out; communication is getting through.”
Thank You