A CMM Conversation
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Transcript of A CMM Conversation
A CMM Conversation
It’s time we started co-creating our worlds.
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Not A Communication Problem
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Most Communication Is Transmission
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Most Personal Communication Is Transmission
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We Transmit / Miscommunicate A Lot
• Meetings• E-mails• Internet postings• Employee surveys• Suggestion box• Posters• Newsletters• Pamphlets• Leadership memos• Video recordings
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GIGO
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Dialogue: An Invitation To Dance
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We Co-Create Meaning In Dialogue
• Humans need to be in dialogue to understand.
• We co-create relationships one conversation at a time.
• We co-create cultures one conversation at a time.
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Dialogue . . .
• Breaks down barriers• Builds trust• Builds relationships• Fosters new
knowledge• Encourages
innovation• Reduces resistance to
change
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Try The World Café For Dialogue
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Our Role In Change? Dialogue!
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Is There More Than Dialogue?
• We now have great wisdom, knowledge, and options.
• If we stop at dialogue, we may not come to a decision.
• There is a second half of the conversation.
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Dialogue Then Deliberation
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Make Decisions Using Deliberation Outcome of Dialogue
into Funnel
• Deliberative processes are designed to narrow the funnel and make a decision.
Effective Decisionsout of Funnel
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Call To Action
• Create containers for and host conversations about questions that matter to communities.
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If You Need Help . . .
• John Inman, Ed.M., M.A., PHR, DDPE• [email protected]• 425-954-7256• www.johninmandialogue.com– Services– Solutions– Resources– Blog