ProformaTech: Embracing the Subscription Economy – a CFO’s guide
A CFO’s Guide to Transforming the Close - Events · A CFO’s Guide to Transforming the Close...
Transcript of A CFO’s Guide to Transforming the Close - Events · A CFO’s Guide to Transforming the Close...
www.cfo.com | www.blackline.com
A CFO’s Guide to Transforming the Close MODERN FINANCE CHIEFS LEVERAGE PEOPLE, PROCESSES AND TECHNOLOGY
Page 2 ©2017www.cfo.com | www.blackline.com
INTRODUCT ION
As the end of the month, quarter, or year rolls around, many finance teams find
themselves putting in long hours. Two-thirds of respondents to a recent Institute of
Management Accountants (IMA) survey say they face pressure to speed the close,
which is the reason they are working late into the night to meet their organizations’
financial reporting demands.
What’s even more disheartening is that only 28% of the IMA survey respondents
trust their financial reporting, and even fewer — 20% — are happy with their current
closing procedures. Some of the biggest concerns surrounding the close are
collecting data from other departments and correcting errors.
Does the close and reconciliation process have to be this roller coaster ride that
yields such unsatisfactory and unreliable results? Experts point to the continuous
Page 3 ©2017www.cfo.com | www.blackline.com
close — distributing routine tasks throughout the period and automating rote
processes — as a way to reduce the last-minute crunch.
A more efficient close procedure is needed to accommodate the changing role
of the finance chief, and the evolving nature of business, experts noted. Today’s
finance professionals are focused on building efficient accounting operations,
maintaining accurate financial statements, enforcing strong financial controls and
executing a clean audit.
“Finance chiefs are strategic advisors to the business, which involves a strong
understanding of the performance of sales, marketing, operations and other facets
of the organization,” says Susan Parcells, Senior Director, Finance Transformation
at BlackLine, a finance automation solution provider. “It is the role of finance to
Page 4 ©2017www.cfo.com | www.blackline.com
provide data-driven insights to support business decisions.”
While basic accounting knowledge is still critical, there is also a need to be adept
at risk management, technology, Big Data, and project management outside of
the accounting scope. “Transformation will take place by emphasizing automated,
real-time processing that frees up highly skilled employees to provide proactive
analysis,” Parcells says. “Finance leaders have to think about technologies such as
robotics that can handle some of the routine tasks.”
As a result, forward-thinking companies are looking to upgrade their systems and
processes as finance moves beyond the traditional accounting tasks into a role of
strategic business partner. According to Accenture’s Digital Disruption Impacts by 2021 study, automation will yield a 40% reduction in finance costs and a two- to three-
times improvement in productivity. This will enable finance teams to spend 75% more
time on analysis, and a three-fold increase in performing analytical tasks.
Topics explored in this eBook include:
�The benefits of distributing and automating some of the routine tasks surrounding the close;
�How CFOs can be agents of change to transform finance with the right people, technology, and processes; and
�A look to the future of the people, processes, and automation to improve the financial close.
A CFO’s Guide to Transforming the Close
Page 5 ©2017www.cfo.com | www.blackline.com
Always Be Working TowardClosing the BooksFor more predictable outcomes, as well as more predictable work
days, progressive finance teams are implementing Continuous
Accounting processes. Continuous Accounting embeds automation,
control, and period-end tasks within day-to-day activities, allowing
the accounting calendar to more closely mirror the activities and
demands of the broader business.
“This doesn’t mean that the close never ends, but it does mean
having a smart strategy for handling rogue, mundane tasks by
spreading them out across the month so that you can dedicate
more time for analysis,” says Parcells.
As close and reconciliation tasks are broken down into smaller
and smaller chunks, and more automation is brought into play,
reconciled and validated reports are produced with virtually no
added work, according to experts.
“This doesn’t mean that the close never ends, but it does mean having a smart strategy for handling rogue, mundane tasks by spreading them out across the month so that you can dedicate more time for analysis.”
— SUSAN PARCELLS, SENIOR DIRECTOR, FINANCE TRANSFORMATION, BLACKLINE
A CFO’s Guide to Transforming the Close
Page 6 ©2017www.cfo.com | www.blackline.com
Parcells says splitting up processes into manageable, logical
increments can ease the crunch at close time. “If an invoice comes
in in January, but it will be amortized on a monthly basis, don’t wait
until the end of each month to enter that data into the system. The
more work you can get done up front, the less chaotic the close will
be,” she advises.
There are benefits to what Parcells describes as a “soft” close — a
process in which the final numbers are not available but the majority
of the data is in the system. “While everything is not done or in, the
‘soft close’ enables you to make an assessment on where you stand
and get a feel for where the business is headed.”
How CFOs Can Lead the Driveto a Better Close To successfully transform an organization’s close and reconciliation
processes, a finance chief must exhibit a willingness to experiment
and push the limits, Parcells observes. “You need a leader with vision
who recognizes that they’re going to have to challenge the way
we’ve always done things.”
A CFO’s Guide to Transforming the Close
Page 7 ©2017www.cfo.com | www.blackline.com
While being a visionary is important, finance chiefs also need
to prove the benefits of streamlining and automating the close.
“Modern finance chiefs need to have the ability to collect data for
quick and easy benchmarking. The idea is that if it moves, automate
it, and measure everything to identify areas for incremental
improvement,” Parcells advises.
Tim Coburn, Assistant Financial Controller for Graham
Construction, a provider of integrated construction solutions, says
a lack of transparency was one of the challenges that led him to
spearhead a transformation of the company’s close.
Another issue was the company’s complex legal structure. “We had
many individual accounts, all requiring reconciliation,” Coburn recalls.
The lack of standardized recordkeeping also made the close process
challenging. According to Coburn, “Records were not managed in
a timely manner, they were not complete, they were in an incorrect
location, or they were not reviewed. This made it difficult to know
what was done and when it when done.”
“Records were not managed in a timely manner, they were not complete, they were in an incorrect location, or they were not reviewed. We recognized that there was a need for change.”
— TIM COBURN, ASSISTANT FINANCIAL CONTROLLER, GRAHAM CONSTRUCTION
A CFO’s Guide to Transforming the Close
Page 8 ©2017www.cfo.com | www.blackline.com
Concerns around higher audit fees and a greater risk of
misstatements also spurred the company to automation. “We
recognized that there was a need for change,” Coburn says.
The company is pleased with the results since implementing
BlackLine, Coburn notes. The benefits of automation include:
�Role-based workflow management, risk weight, and
prioritization of reconciliations;
�Standardized information contained in reconciliations,
resulting in consistent documents;
�A transparent view into account balances, resulting in
more accurate and relevant reconciliations; and
�Email warnings and reminders producing more timely
reconciliations and better management of data.
The goal is to build a team of trusted senior accountants that can
make data-driven business decisions, Parcells says. “As a CFO, you
want to build a great team and unleash your people.”
Page 9 ©2017www.cfo.com | www.blackline.com
Left unexamined, manual processes, together with expanding data volumes,
hamper the finance team’s ability to shift from back-office accountants to strategic
business partners. Human-driven — and error-prone — manual procedures to
close the books and reconcile accounts expose companies to the undue risk of
inaccuracy or, worse, restatement.
End-to-end process automation is critical for keeping pace with change and elevating
the strategic role of finance. According to The Hackett Group, top-performing finance
organizations take four fewer days per cycle to close compared to bottom performers
and have 90% greater automation. The result is lower costs and lower audit fees. While
top-performing finance teams have 63% fewer full-time employees relative to bottom-
performing finance teams, they have 24% more full-time employees who are focused on
value-added initiatives than their lower-performing counterparts.
CONCLUS ION
Page 10 ©2017www.cfo.com | www.blackline.com
The shift toward Continuous Accounting involves rethinking the way that accounting is
done throughout the organization. According to Parcells, “It isn’t just changing accounts
receivable or accounts payable, but moving toward modern processes that make
accounting a strategic function.”
Moving to a continuous close and automating routine tasks sparks new thinking about
account balance reconciliation, among other processes. “We are now able to look
at what type of reconciliation is needed for each type of account based on data and
analysis, Coburn says.
Many organizations are resistant to change, and Coburn says the best way to counter
pushback is to have a well-thought-out plan. “I would advise developing a plan far
in advance to ease any concerns. In addition, conduct thorough testing of what
reconciliations will look like using your own data.”
Key takeaways from this eBook include:
Break the rigid accounting calendar of legacy processes to meet the needs of modern business;
Empower finance to provide strategic value and better guide business decisions with real-time intelligence;
Facilitate process standardization, technical automation, and continual analysis; and
Modernize management reporting and analytics to increase data quality, efficiency, and consistency to compare operational outcomes.
Page 11 ©2017www.cfo.com | www.blackline.com
ABOUT THE SPONSOR
BlackLine is the creator and premier provider of Enhanced
Finance Controls and Automation (EFCA) software to streamline
financial close operations. BlackLine’s unified cloud platform
and broad range of solutions puts it in a class by itself — a
company recognized by Gartner as a Leader in providing both
EFCA and Financial Corporate Performance Management
(FCPM) software solutions.
BlackLine is designed to automate and control financial close
processes for midsize and large organizations, and complement
ERPs and other financial systems. The SaaS solution increases
operational efficiency, real-time visibility, control, and compliance
to ensure end-to-end financial close management, fueling
confidence throughout the entire accounting cycle.
BlackLine’s mission is to continuously improve the quality,
accuracy, and efficiency of Accounting & Finance by centralizing
key accounting functions within a single, unified cloud platform.
BlackLine enables customers to move beyond outdated processes
and point solutions to a Continuous Accounting model, which
embeds real-time automation, controls, and period-end tasks
within day-to-day accounting activities. As a result, BlackLine helps
companies achieve Modern Finance and ensure an efficient and
more accurate financial close. More than 1,800 companies around
the world trust BlackLine to ensure balance sheet integrity and
confidence in their financial statements.