A campaign to improve fundamental care in the UK
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Transcript of A campaign to improve fundamental care in the UK
A campaign to improve fundamental care in the UK
How would you describe the standards of nursing care this organisation provides?
✔✔✔ very high✔✔ high✔ fair or average✗ could do better✗✗ quite low✗✗✗ very low or dangerous
Care deficit in UK – top complaints:
1] Staff fail to communicate
2] Staff fail to help patients go to the toilet
3] Staff leave patients in pain
4] Staff don’t help patients to eat & drink
The ‘Care’ Challenge
Communicate with compassion
Assist with toileting, ensuring dignity
Relieve pain effectively
Encourage adequate nutrition
Campaign launch
Who is the campaign for?The campaign is for patients and nursing staff.
Patients and relatives can use the Care challenge as a checklist to describe good or sub-standard care.
Nursing staff can use the Care challenge to highlight obstacles to delivering fundamental care, for example the impact of inadequate staffing on patient care
Our own Care challenge • The campaign is asking all care organisations to
sign up to the Care Challenge
• That means all chief executives, nursing and medical directors as well as chairs of non-executive teams
• In signing up they commit to providing and promoting an environment that enables care teams to deliver the 4 elements of the Care challenge
How could we meet the Care challenge?
Communicate with compassion
Assist with toileting, ensuring dignity
Relieve pain effectively
Encourage adequate nutrition
10 Priorities for Action1. Reduce paperwork burden on staff2. Make patient care our core focus3. Recognise inadequate staffing levels as an
indicator of poor care4. Enhance support for ward + team managers 5. Recognise the value of registered nurses
continued…
6. Build resilience in nurses to prevent burnout
7. Encourage and expect all staff to whistleblow or ‘speak up’ when they have a concern
8. Encourage improvements in staff training 9. Set explicit standards for care and staff
behaviour 10.Promote nurse leaders – good role models
How can I get involved?
www.thecarecampaign.co.uk
Our Call to CARE