A 15 YEAR HISTORY OF HOSTING THE GLOBAL MVNO MARKET · PDF fileA 15 YEAR HISTORY OF HOSTING...

WORLD CONGRESS2016

A 15 YEAR HISTORY OF HOSTING THE GLOBAL MVNO MARKET

11-15 APRIL 2016NH GRAND HOTEL KRASNAPOLSKY, AMSTERDAM

Find out more at www.mvnosworldcongress.com

2 0 1 6 S P O N S O R SPLATINUMDIAMOND SILVER

2016 SPEAKERS

15TH ANNUALENGINEERED TO INSPIRENEW IN 2016!

• More global case studies from Asia, North America, LATAM, Middle East & Africa

• Networking Bar in the exhibition area

• More inclusive format – more networking sessions & roundtables built into the agenda

• Enhanced networking experience – more parties & hosted lunch tables

FOUNDERSCLUB

Christopher Tooley,Group CEO, Lycamobile

NicholasConstantinopoulos,CEO Europe, FreedomPop,the Netherlands

David Glickman, CEO,Ultra Mobile, USA

Futoshi Sasaki, DeputyManager of TechnologyPlanning Office, InternetInitiative Japan

Julian Ogrin,CEO, amaysim, Australia

Hakan Demir, ManagingDirector, Fenercell,Turkey

Fabrizio Virtuani, CEO,PosteMobile, Italy

Mikkel Vinter,CEO, Virgin MobileMiddle East and Africa

Martin Deng,CEO, Seecom, China

Ernesto Jose ContreasEscalona, Head ofMarketing, Cierto,Mexico

Jason Lo,CEO, TuneTalk, Malaysia

Nicolas Biagosch, CEO,Simyo, Germany

Frank Bekkers,CEO, Mobile Vikings, theNetherlands

Richard Neville,Vice President ofBusiness Development,GigSky, USA

John Castro,Head of Wholesale,Optus, Australia

Pierre Bontemps,President, CoriolisTelecom, France

Marcel Buters,Manager Products &Marketing Interconnect &Mobile, KPN Wholesale,the Netherlands

Sebastian MurielHerrero,CEO, Tuenti, Spain

Habib Ben Lallahom,Executive Director,Wholesale MVNO,Tunisie Telecom, Tunisia

Paul Bacon,Head of Markets,Trustpower, New Zealand

Alan Gow,CEO, Virgin Mobile CEE

Alan Foy, Group ChiefExecutive, Blueface,Ireland

Frode Elverum, Head ofProducts, One Call,Norway

Jason Hair,Head of Telco,Woolworths, Australia

P R O V I D I N G T H E M V N O S E C T O R W I T H A U N I Q U EK N O W L E D G E A N D B U S I N E S S P A R T N E R S H I P H U B

HOST OPERATOR ASSOCIATE SPONSORS

With a 15 year history of helping the MVNOs market sector grow, the MVNOs WorldCongress is a unique place where the major players in this market - soon to be worth anestimated USD $73.2 billion - can meet and develop business partnerships.

We have developed and grown the MVNOs World Congress to become the perfectmedium for all decision makers, buyers and sellers active in the MVNO market. There isno other place to gain first hand market knowledge & learn how the key players innovate.

Engineered to provide an exceptional delegate experience through reinvented andinclusive session formats, the MVNOs World Congress facilitates true networking in formaland informal settings. We are offering you a new kind of show for a new kind of world.

David Glickman,CEO, Ultra Mobile

Chris Tooley,Group CEO, Lycamobile

Gerard Mansour, Headof Corporate Affairs &Communications, amaysim

NicholasConstantinopoulos,CEO Europe, FreedomPop

Jeroen Van Cleef,Business DevelopmentDirector, Lebara

Mikkel Vinter, Founder& CEO, Virgin Mobile

Dario Talmesio,Principal Analyst andPractice Leader, Ovum

Martin Zuurbier,Co-President MobilePlatform Business,ElephantTalk

Eugen Comendant,Director MVNO &Triple-Play, ACN

WORLD CONGRESS2016

20%North

America

10%Latin

America

45%Europe

5%Africa

5%Middle

East

15%Asia

Pacific

W E L C O M E

NEW TOPICSTO BE DISCUSSEDIN 2016!

• Global MVNO brand& strategy

• eSim impact on the MVNO market

• New EU roaming and network consolidation regulation

• New type of MVNOs– cloud/WiFi/data only MVNOs

Experience unique networking and business opportunities, formulate new strategies and create future partnerships with:

15TH ANNUAL

A WHOLE WEEK OFMVNO EXPERIENCE

IN THE VIBRANT CITYOF AMSTERDAM

66% MVNOs/MNOs IN

ATTENDANCE

100+VISIONARY MVNO

SPEAKERS

BESPOKENETWORKING

SERVICES:40+ MEETINGS AND

SPEED NETWORKING

THE ONLY GLOBALMVNOs EVENT:

70+ COUNTRIES INATTENDANCE

MVNO GLOBALAWARDS

CEREMONY

INFORMALNETWORKING:

COCKTAIL RECEPTIONS, VIP DRINKS, MVNOs RUN

& MANY MORE

INTERACTIVE SESSIONS:HOSTED LUNCH TABLES, DEBATES & REDESIGNED

ROUNDTABLES

550+PARTICIPANTS

NEWNETWORKING

FEATURES

Register today at www.mvnosworldcongress.com

60+OPERATORS IN ATTENDANCE

EXPECTED GEOGRAPHICAL ATTENDEE BREAKDOWN FOR 2016:

100+DIFFERENTMVNOs IN

ATTENDANCE

MEET THE ADVISORY BOARD

MVNOs WORLD CONGRESS 2016JOIN US FOR YOUR 72 HOUR EXPERIENCE AT

www.mvnosworldcongress.com

WELCOME

DISCUSS

VISIT EXHIBITION

AWARDS

CHECK-IN

RELAX

NETWORK

COFFEE

LEARN

MVNOs RUN

VIP SPEAKERDRINKS

HOSTEDLUNCH TABLES

SPEED NETWORKING

ROUND TABLESDISCUSSIONS

MVNOsXCHANGEPARTY

BUILD BUSINESSPARTNERSHIPS

Dario Talmesio

8.00 REGISTRATION

8.50 WELCOME FROM INFORMA TELECOMS & MEDIA

RETAIL FOCUS

9.00 INNOVATION IN RETAIL: How MVNOs can add additional revenue streams forloyal retail customer bases• Why and when should retailers look to establish an MVNO• Should one be broad market or segment driven?• How to find a point-of-difference or innovate • How to leverage retail loyalty schemes

Jason Hair, Head of Telco, Woolworths, Australia

9.20 Utilising all accessible channels of communication with a customer to boost the MVNO subscriber numbers• Engaging with a customer in store and online• Boosting subscriber numbers through targeted loyalty programmes• Banking on the excessive sales force available at stores – engaging all employees and providing

them with suitable training

Geoffrey Smyth, Head of Telecommunications, The Post Office UK

9.40 Using the existing brand to develop mobile services

Ron Efraty, Advocate, General Counsel and Head of Investor Relations, Rami Levi Chain StoresHashikma Marketing 2006, Israel

10.00 MORNING BREAK

ENTERPRISE FOCUS

11.00 Gary Bunney, CEO, MDS, UK

11.20 Addressing the needs of enterprises and small businesses• Developing tailor-made offerings for enterprises based on their data usage and service needs• Adding mission critical apps to service offerings• Enhancing the confidence in service reliability

Alan Foy, Group Chief Executive, Blueface, Ireland

11.40 Innovating in the fast paced MVNO market• What do enterprises expect from an operator? Finding the right balance between cutting the

service costs and providing high quality service• When and how to introduce changes to the business?• What is FirmTel’s strategy in the competitive Dutch market?

Cees Quirijns, CEO & Founder, FirmTel, The Netherlands

12.00 Building a disruptive B2B MVNO• Understanding the market opportunity to create a business• The offer of innovative services for SMEs• How to ensure continuous innovation

Lorenza Brescia, CEO, Ergo Business Mobile, UK

12.20 Extending the enterprise service offering by adding new services • Developing a WiFi based business model• When one should start innovating• What is the future of the enterprise focused MVNOs in Turkey?• How to convince users to new services

Hakan Demir, Managing Director, Fenercell, Turkey

12.40 HOSTED LUNCH TABLES

TABLE 1 TABLE 2 TABLE 3

TABLE 4 TABLE 5 TABLE 6

16.10 PANEL DISCUSSION: How can MVNOs design customer experience to differentiate their service offerings better?• Designing an unique customer experience aligned with the market offering• How can one ensure customer satisfaction with the service without having an

influence on the network performance?• Collecting customer feedback through community building

Panellists include:Frank Rasmussen, CEO, CubelO, Denmark Carlos Vecino Montalvo, CEO, Republica Movil, Spain

16.50 MIND-SHARES: Discussing the future opportunities for MVNOs The room will be divided into 7-8 roundtables each consisting of a mix of MVNOs, MNOs,consultants and solutions providers.

1) Quad Play in demand –Why are fixed line operators going mobile?2) Service bundling - How to adequately bundle services. To what extent bundling services impact

customer loyalty3) Is there still a space for MVNOs in the M2M/IoT market?4) Are device based MVNOs the disruptors or the future of the industry?

15.20 AFTERNOON BREAK & NETWORKING

CUSTOMER EXPERIENCE MANAGEMENT

14.00 How to design products for both individual and corporate customers• How to assess the needs of customers • Can the same metrics be used to measure the satisfaction of individual and corporate customers? • Ensuring the continuity of the business - when is the right moment to implement changes to

services and products?• How to measure the impact of changes

Lionel Siben, Tarification Director, Coriolis Telecom, France

14.20 Incorporating CEM plans of action in the MVNO launch strategy• What factors in the market push MVNOs to seek better understanding of the CEM strategies?• What can help MVNOs understand customers’ needs better before the launch date?• How to implement customer-centric philosophy in everything you do

Patrick Adams, CEO, Pride Wireless, USA

14.40 Staying afloat in the competitive Malaysian market• How to address the needs of the tech savvy customers in the APAC region • How can Malaysian MVNOs co-operate with the operators better to achieve their goals and serve

their customers better?• What needs to be improved for the MVNOs market to thrive?• Most successful marketing and distribution strategies

Farid Yunus,Chief MVNO Officer, Celcom Axiata, Malaysia

15.00 Developing employees’ engagement strategies to redesign company’s customer focus• Applying community based MVNO model• Endorsing customer values within an organisation• Employee recruitment, training and engagement to deliver intended customer care

Jaime Pla, CEO, Suop Mobile, Spain

FOCUS DAY TUESDAY 12TH APRIL

MONDAY 11TH APRIL

• Sizing the MVNO revenue opportunities • What is driving MVNO growth? • Successful MVNOs: key success factors • New verticals and new geographies

Pre-Conference Workshop on Monday the 11th April led by our Ovum expert DarioTalmesio, Principal Analyst and Practice Leader, MVNO Global trends and business models


Jason Hair, Head of Telco,Woolworths, Australia

Hakan Demir, ManagingDirector, Fenercell, Turkey

Daniel Neal, CEO,Kajeet, USA

Pierre Bontemps, President,Coriolis Telecom, France

Farid Yunus, CEO, RedOne,Malaysia

Cees Quirijns, CEO & Founder,FirmTel, The Netherlands

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INTERACTIVE

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PRE CONFERENCE VIP

FOUNDERSCLUB

17.30 MVNOXCHANGE NETWORKING DRINKS

An exclusive meeting forthe MVNO Founders.

An extended lunch with tables hosted by leading MVNOs and operators will allow you tospend valuable time with key people in the industry in an informal setting.

18.30 - 20.00 SkyLounge Double Tree by Hilton, Amsterdam Central Station

5) Developing new business models that offer global connectivity anytime and anywhere the customers want

6) What does end of roaming charges mean for MVNOs? 7) Working closely on “new era” wholesale and roaming agreements8) Are device manufacturers prepared to enter the mobile business?

15.35 AFTERNOON BREAK & NETWORKING

16.10 PANEL DISCUSSION: eSIM and the role of connectivity management:How will operator-MNO relationships change when e-SIM becomes widely adopted?• How will operators manage eSIM connectivity and guarantee seamless end user experience? • Will the eSIM create a need for independent connectivity management? • Does the eSIM create opportunities for OEMs (device manufacturers) to create new form factors

and enhance the value of devices? • Working closely on “new era” wholesale and roaming agreements

Federico Homberg, VP International Mobile Wholesale, Deutsche Telecom, Germany Muhammad Salman Sami Khan, ZTERichard Neville, Vice President of Business Development, GigSky, USARichard Neville, Vice President of Business Development, GigSky, USA

GLOBAL CONNECTIVITY & REMOTE SIM PROVISIONING FORUM

13.45 A SIM for a New Generation of Connected Devices• How the GSMA’s global specification will help consumers to independently connect wearable

devices to mobile networks • Support for the GSMA global Specification• The importance of the initiative to the industry• How the market will benefit from remote SIM provisioning

Elisa Balestra, Senior Strategy Manager, GSMA

14.05 Embedded connectivity for Windows laptops and tablets – an untapped opportunity.The case study of connecting Windows devices through Transatel’s DataSim• How is Microsoft innovating in new connected experiences in Windows?• How did Microsoft and Transatel partnered on the Microsoft SIM?• What are the opportunities for MNOs, MVNOs, and OEMs?

Doug Wood, Program Director for the Microsoft Data Marketplace initiative, Microsoft, USA

14.25 PANEL DISCUSION: Why have multi-IMSI SIM cards not received the expected support fromthe mobile market?• What are the main concerns behind multi-IMSI SIM cards? • Is an embedded SIM an answer to those concerns or do the same concerns remain?• Is the enterprise market the best place to trial both solutions?

Christopher Tooley, Group CEO, Lycamobile, UKMikael Schachne, VP, Mobile Data Business, BICS, Belgium

14.55 Global roaming – Oranges’ case study

Olivier Ract-Madoux, Sales Director, Orange Wholesale, France

15.15 How will embedded SIM change the market?• What are the opportunities for operators and customers if the embedded SIM is introduced?• What are the disputable matters that cause divisions between operators and technology providers?

Hervé Pierre, Chairman of the Board, SIMalliance

One of the examples is Apple:“Many see Apple becoming a service provider of globalconnectivity and replacing mobile operators inproviding connectivity services. (…) In 2014 Appleintroduced the “reprogrammable” Apple SIM - a physicalSIM card for iPad Air2 and mini3, allowing customers toswitch between mobile operators participating in theApple SIMinitiative. At launch, Apple’s carrier partnersincluded US operators AT&T, Sprint, and T-Mobile as well as UK carrier EE.In June 2015, Apple introduced a new partner, GigSky, a US-based MVNOspecializing in roaming solutions. Thereafter, Apple SIM started selling in10 markets and providing connectivity in 90 markets.” *

“A growing number of OEMs are embeddingconnectivity in their smartphones and tablets in order to

increase the value of their devices, smooth the sales process,and add “service revenues” to their hardware sales. Businessmodels can differ significantly, but there are two recurringelements when it comes to implementing these services:innovation in SIM card technology and embedding connectivitywith MVNO agreements and/or added “global” coverageroaming agreements.

Introducing GigSky:GigSky is the first global mobile data service designed for travelers. Wespecialize in international data to give individuals and businesses the bestservice, broadest coverage with a seamless experience. GigSky service isavailable using the GigSky SIM and app. It is also available to iPad userswith the pre-installed Apple SIM who select a GigSky data plan. Dataplans are available in 90+ countries with 4G-LTE service in 22. Apple SIMis also available at select Apple Retail Stores for individual purchase.

*Read more: Dario Talmesio, “Global Connectivity:OEMs Become Connectivity Providers”, Ovum

NEW IN 2016Tuesday 12th April


INTERACTIVE

INTERACTIVE

& SPEAKERS DRINKS

FOUNDERSCLUB

For more information visitwww.mvnosfoundersclub.com

ASSOCIATION

MVNO

ASSOCIATION

Meet Richard Neville, Vice President of BusinessDevelopment, GigSky to discuss new businessopportunities for MVNOs. Richard will be joining apanel at 3.00pm and also presenting on the 14th ofApril.

19.30- 22.30 MVNOs Party and Awards Madame Tussuads, Dam Square17.40 Cocktail reception in the exhibition space

Stream B: REGIONAL CASE STUDIESChairman David Glickman, CEO, Ultra Mobile, USA

NORTH AMERICA11.40 PANEL DISCUSSION Is cross-carrier functionality an ultimate MVNO

business model in the US?• Is there a need to work with all the four carriers to scale up your business in the states?• How to develop partnerships with all the four carriers?• Are the MVNO models, which proved to be successful in the US, scalable overseas?Moderator: Whitey Bluestein, Bluestein Associates, USADavid Glickman, CEO, Ultra Mobile, USANathan Johnson, Chairman, Truconnect, USA Daniel Neal, CEO, Kajeet, USA

AFRICA12.15 Lycamobile’s new ventures in the growth markets – Africa, LATAM & Middle East

Christopher Tooley, Group CEO, Lycamobile, UK

12.35 Launching the first MVNO in Tunisia • What preparations are needed to successfully launch in a Greenfield market?• What lessons have been learned?• When will more MVNOs enter the market? Habib Ben Lallahom, Executive Director, Wholesale MVNO, Tunisie Telecom, Tunisia

MIDDLE EAST12.55 Scaling up the MVNO business models in the new markets

• Building FRiENDi and Virgin Mobile in the Middle East• Why launch two brands?• How long does it take to build a successful MVNO in the region?Mikkel Vinter, CEO, Virgin Mobile Middle East and Africa

13.15 Helping MVNOs to grow and sustain their business• How does Oman compare to other countries in the region, in terms of regulatory and business

environment for MVNOs?• What actions did Omantel take to help MVNOs?• How does Omantel benefit from working with MVNOs?Yasser Redha Al Lawati, Senior Manager National Accounts & Interconnection, Omantel, Oman

16.35 Enabling MVNO innovation: Leveraging the strengths of the leading MNO in Australia to enable service differentiation for MVNOs• What services are in demand? What are customers looking for now?• How can an operator innovate quickly?• Developing stronger partnerships with MVNOsGary Bhomer, Director, Telstra Wholesale, Australia

16.55 MVNE innovation drives MVNO & IoT Growth • Disruption approaches - focus on new revenue sources• Blending the revenue sources: airtime, OSS/BSS or value add• Value Add: Payment, Content, Control, Policy, Community, Identity, Security.• Social network integration from referrals to channel salesDavid Traynor, CMO, Aspider, USA

17.15 Being an effective price fighter without really competing on price • Price differentiation through family bundles• Increasing customer loyalty through OTT services • Excelling in customer loyaltyFrode Elverum, Head of Products, One Call, Norway

17.30 CLOSING ROUNDTABLES The room will be divided into two groups, each having a moderator asking all theparticipants questions

16.30 Launching an MVNO in multiple countries across the APAC region• Building the MVNO brand across the region• Dealing with the different regulatory regimes • To what extent it is possible to replicate the business models in different countries?

Henri Setiawan Wyatno, VP Innovation Management, PT Telekomunikasi Indonesia International (TELIN), Indonesia

16.50 CTExcelbiz: A case study of the UK and France Pay-As-You-Go mobile service backed by China Telecom• Being a pioneer: The first mobile virtual network service from a Chinese telecommunication operator • Knowing your audience: Focus on serving the Chinese communities in the UK and France • Applying the experience and knowledge of overseas markets and Chinese culture

Yan Shun Li, Product Manager, Mobile Business, China Telecom Global, China

17.10 ROUNDTABLES FOCUSED ON PARTICULAR REGIONSThe room will be divided into tables each discussing the issues faced by theparticular regions: North America, LATAM, APAC, Middle East, Africa


TABLE 1 TABLE 2 TABLE 3 TABLE 4 TABLE 5 TABLE 6

16.05 Afternoon Break & Networking

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Chris Tooley, CEO,Lycamobile

Imran Aziz, Head of InternationalStrategy, Lebara, UK

David Glickman, CEO,Ultra Mobile, USA

Nicolas Biagosch, CEO, Simyo,Germany

Ernesto Jose ContreasEscalona, Head of Marketing,

Cierto, Mexico

Henri Setiawan Wyatno, VPInnovation Management, PT

Telekomunikasi IndonesiaInternational (TELIN), Indonesia

An extended lunch with tables hosted by leading MVNOs and operators will allow you to spend valuable time with key people in the industry in an informal setting.

10.35 Morning Break & Speed Networking If you wish to get involved in the speed networking session please get in touch with Leah Williams at [email protected]

Stream A: SERVICE DIFFERENTIATION & CUSTOMER EXPERIENCE MANAGEMENTChairman Dario Talmesio, Principal Analyst and Practice Leader, Ovum

11.30 OPERATORS’ PANEL DISCUSSION: Has the perception of MVNOs changed over the years?• How do operators think about MVNOs now?• What are the niche markets that operators would like to explore with the help of MVNOs?• What is the winning business proposition that operators would like to see?John Castro, Head of Wholesale, Optus, Australia Yasser Redha Al Lawat, Senior Manager National Accounts & Interconnection, Omantel, Oman Paul O’Sullivan, Head of Wholesale Commercial, Telefónica, UKNick Wootten, Head of MVNO Segments and MVNO Sales, Wholesale and M2M, EE, UK

12.05 Full MVNO: foundation for New Business Models and ExpansionAtte Miettinen, CEO, Limitless, UK

How can MVNOs reduce their operational costs and improve customer experience at thesame time? Introducing Traffic Management Solution for MVNOs

12.25 • Reducing an MVNO mobile data traffic • Utilizing the network bandwidth leased from MNOs efficiently • What effect can data traffic management have on customer experience? Masayuki Kayahara, Department Manager of Carrier Service Division, NEC, Japan

12.45 The relevance of Smartphones to MVNOs: Why MVNOs need a handset strategy to survive and grow• The connection between Services , Data and Smartphones• Why MVNOs need to look at meeting their subscribers demand for Smartphones• The need to align the device with the subscriber profile• How to overcome the capital cost of handset supplyPaul Wade, Project Director, EcoRenew, Hong Kong

13.05 PANEL DISCUSSION: Value added services and their role in delivering an exceptionalcustomer experience• Identifying the most desirable value added services: What is hot now -video/music/games?• How to design value added services to generate new revenue streams - not just increase

customer loyalty and satisfaction• How to find partners who can help to develop new servicesModerator: Pablo Tomasi, Analyst, I H S, UKFrancois Verzele, Wholesale Director, Mobistar, Belgium Kashif Amjad, CEO, Slimtel, Australia Kevin Cochrane, SVP, Global Video Solutions & Business Consulting, Huawei

LATAM14.35 PANEL DISCUSSION: Benefiting from the rapidly opening MVNO markets in the LATAM region

• Which markets in the LATAM region are the most successful and why?• Winning new business in the region – is office presence in the country of interest necessary?• Go-to-market and sales channel development in emerging marketsErnesto Jose Contreas Escalona, Head of Marketing, Cierto, Mexico Guillermo Hita, CEO, Qbocel, Mexico Luis Lucatero, Instituto Federal de Telecomunicaciones, Mexico

15.05 Building an MVNO safe haven: Lessons from the field:• What has changed in Mexico over the last year to enable greater MVNO expansion?• The legal transformation and new players in the market• What policy changes are required to secure space for the classic and new generation

IoT/cloud based MVNOs?Luis Lucatero, Instituto Federal de Telecomunicaciones, Mexico

ASIA15.25 The journey of World's Largest Multi-Country MVNE

Mohan Kumar Sundaram, Co-Founder & Chairman, Plintron, India

15.45 The present and future of a Japanese MVNO• How does the mobile market in Japan look like?• How to meet the expectations of the tech-savvy customers?• What changes are expected over the coming years in Japanese MVNO market? Futoshi Sasaki, Deputy Manager of Technology Planning Office, Internet Initiative, Japan

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8.00 REGISTRATION

8.00 BUSINESS BREAKFAST FOR THE MVNOS FOUNDERS CLUBFor further details please contact [email protected]

8.50 WELCOME FROM INFORMA TELECOMS & MEDIA

FACILITATING GLOBAL EXPANSION OF MVNOS

9.00 How can Video-as-a-Service help MVNOs to lower the threshold of video business?• How to accelerate video business with out-of-the-box approach• Why video becomes a MUST-HAVE service• How to offer video service via VaaS

Kevin Cochrane,SVP, Global Video Solutions & Business Consulting,Huawei

8.55 CHAIR’S OPENING REMARKS Dario Talmesio, Principal Analyst and Practice Leader, Ovum

9.20 PANEL DISCUSSION: Developing a business model for a global MVNO – creating a world known MVNO brand• What is the business case for going global? Risks and rewards• To what extent can you replicate go-to-market, distribution & marketing strategies around the globe?• Dealing with different regulatory regimes and partnering with the regional operators • Assessing the ARPU in different regions and adjusting your value proposition accordingly• Do you have to internationalise to survive today’s market?Christopher Tooley, Group CEO, Lycamobile, UKNicholas Constantinopoulos, CEO Europe, FreedomPop Alan Gow, CEO, Virgin Mobile CEE Imran Aziz, Head of International Strategy, Lebara, UK

9.55 Steering customer experience by ubiquitous marketing insights • How to hone 360 degree marketing insights? • Pro-actively discovering customer experience - knowing the problem before it occurs. • What value does utilizing a mix of channels create for enhancing customer experience? Fahad NJ, ZSmart, BSS Strategy Manager, ZTEsoft, China

10.15 MVNOs – the strategic perspective of an MNOMarcel Buters, Manager Products & Marketing Interconnect & Mobile, KPN Wholesale, the Netherlands

DAY 1 - WEDNESDAY 13TH APRIL MAIN CONFERENCE

INTERACTIVE

OPERATOR

14.35 How to make money with a digital MVNO• Realising consistent double-digit growth despite high competition and maturity of the market• Understanding the customers better: What could "digital" mean for an MVNO and why it is so

much more than just selling online?• Do's and don’ts for relentless execution in an MVNO contextNicolas Biagosch, CEO, Simyo, Germany

14.55 The recent developments in the Austrian MVNO market: Where are the opportunities for the market new comers• 3 Austria commitment to MVNOs• What makes MVNOs in the Austrian mobile market successful?• What are the opportunities for small and/or international players in this market?• What is the future for MVNOs in Austria?Alexander Gratzer, Head of MVNO & Reselling, Hutchison Drei, Austria

15.15 Harmonization of Telco core and social mediaPeter Nussbaumer, CEO, I-New Unified Mobile Solutions, Austria

15.35 PANEL DISCUSSION: Marketing & distribution and their role in brand creation• Back to basics – designing the merchandise and setting up the distribution chain• What is the first thing that a customer notices about the brand? • SIM card packaging and distributionPanelists include: Stephan Pannhorst, Global Account Manager, Cairon, GermanyGrażyna Piotrowska-Oliwa, CEO, Virgin Mobile Polska, Poland Flavio Mansi, Chief Commercial Officer, PCS Wireless, USA

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14.15 Using valued added services to expand your market proposition and prevent churn • Which additional services can help MVNOs the most?• Cost vs return analysis – how to accurately assess the impact of the new services added on the

growth of sales• Sustaining the growth & business profitability

Fabrizio Virtuani, CEO, PosteMobile, Italy

14.35 PANEL DISCUSSION: Merging MVNO and OTT models • How to guarantee network traffic as an OTT service provider• Finding the right model of sharing the revenue between operators and OTT service providers• If you can’t fight them – join them. Partnering with OTT service providers – developing a unique

value proposition based on the number of the OTT partners

Panelists include:Derek Ting, CEO, TextNow and Touch Mobile Olivier Rozay, VP, Business Development & Monetization, Pinger, USAKevin Cochrane, SVP, Global Video Solutions & Business Consulting, Huawei

15.10 MVNO-OTT Integration: Leveraging OTT innovation to benefit MVNO business• Is offering your own MVNO-OTT services the best way to tackle competition? Can telco services

be offered from an OTT perspective?• Transferring value from the OTT layer: Does an MVNO-owned OTT VAS have a positive impact on

traditional telco KPIs / customer engagement? Entering new markets: Paving the way with OTT services (case study)

• MVNO-OTT Integration vs. OTT Partnerships: Compatibility & synergies

Sebastian Muriel Herrero, CEO, Tuenti, Spain

14.20 Integrating with the eSIM: GigSky’s experience with eSIM and lessons learned forfuture integrations

• GigSky is an international-focused and data-only operator and the only MVNO in the worldthat has integrated with Apple devices (via e-SIM).

Richard Neville, Vice President of Business Development, GigSky, USA

14.40 From electricity retailer to one stop shop utilities and communication provider

• The benefits and obstacles of bundling services

• Improving customer satisfaction and reducing churn

• Expanding into the mobile space

• Transitioning from a product centric electricity retailer to a customer centric provider of a bundled utility solution

Paul Bacon, Head of Markets, Trustpower, New Zealand

8.30 REGISTRATION

8.50 WELCOME FROM INFORMA & NETWORKING

NETWORK CONSOLIDATION & DATA MVNOs

9.20 PANEL DISCUSSION: How does network consolidation affect the MVNO market?• How will network consolidation influence how MVNOs operate?• What has changed in the way MVNOs operate in the UK, Italy, France and Ireland after the telcos

mergers?• How can MVNOs work together to ensure their place in the new consolidated markets?• Will network consolidation affect overseas’ MVNOs and operators to enter the European market?

Panelists include:Pascal Koster, Managing Director, JOIN Experience, BelgiumJean-Pierre Bienaime, SVP Orange Wholesale Community & Communications, Orange Wholesale, FranceNicola Bleasby, Head of Wholesale Business Models, Deutsche Telekom, Germany

9.35 Tackling the data roaming and operator consolidation in the European market– Is a pan-European MVNO business model still worth pursuing?• Pan-European MVNO capability – how to develop partnerships that can ensure economies of

scale in this highly competitive but high ARPU market• How can you prepare for the new rules of the European Commission?• Developing new partnerships with operators

Jacques Bonifay, President, European Association of MVNO

9.00 CHAIR’S OPENING REMARKS

9.55 Supporting MVNO’s digital transformation through BSS-as-a-Service• How to construct a customer centric full interactive channel and all online experience to enable

digital transformation via SaaS• Why digital experience becomes imperative of MVNO• How to approach and implement: Omni-channel, all online and E-commerce

Martin Kievit, Senior Business Consultant, Huawei

10.15 PANEL DISCUSSION: What is the future of data only MVNOs? • How to develop a data centric model• Costs are going up – how to control costs and customer data usage• Unlimited data can kill the market and lower the prices beyond recovery threshold for many

– how to prevent it• How to do something special in a data centric world; innovation, differentiation

Panelists include:Richard Neville, Vice President of Business Development, GigSky, USA,Jason Bellman, Director MVNO and M2M Business, EE, UKOlivier Ract-Madoux, Sales Director, Orange Wholesale, France

10.50 Morning Break & Speed NetworkingIf you wish to get involved in the speed networking session please get in touch with Leah Williams at [email protected]

DAY 2 - THURSDAY 14TH APRIL MAIN CONFERENCE


TABLE 1 TABLE 2 TABLE 3 TABLE 4 TABLE 5 TABLE 6

2016/2017 FORECAST FOR MVNOS

16.10 LIVE POLLING SESSION: ASSESSING THE RECENT MVNO MARKET TRENDSHas your perception of the market changed after the three days of the learning from the MVNOcase studies?

For further information, please visit mvnoworldcongress.com

16.30 CLOSING ROUNDTABLE DISCUSSION The new roaming rules are here to stay– How will they affect MVNOs in Europe?• Will MVNOs be able to compete with operators when the rates become lower?• How can MVNOs whose business benefits from favourable roaming agreements diversify their

portfolio?• Will the increase in data usage and growth in the number of international travellers compensate

the lower tariffs?• Will the changes in Europe push European MVNOs to target other markets? Can the European

models be easily replicated elsewhere?

17.20 Close of conference

15.30 Afternoon Break & Networking

INTERACTIVE

INTERACTIVE

INTERACTIVE

REGULATORYUPDATE

UTILITIES ANDCOMMUNICATION

PROVIDER

Stream B: Innovation - New Technologies (WiFi, Cloud, LTE, IoT/M2M)Chairman: Whitey Bluestein, Bluestein Associates

11.50 Competing through innovation: Cloud MVNE• What is a cloud based MVNE?• Ensuring high level of flexibility• Reducing costs of deployment, operation and maintenance of the Virtual Operator• Fast Time to Market - significantly reducing the time of negotiation, integration and certification

with the Host Operator

Sergio Cano, CEO, JSC Ingenium, Spain

12.10 Addressing the Challenges of LTE Roaming

Vincent Godel, MVNx International Business Development, BICS, Belgium

12.30 What is the right 4G/LTE MVNO strategy? Embrace or ignore? • What are the new technologies that can be embraced? What services are in demand?• Using data approach to retain competitiveness in Malaysia• Tune Talk’s revolutionary answer to Google Fi

Jason Lo, CEO, TuneTalk, Malaysia

12.50 Vcare solutions cloud enabling MVNOs and MVNEs

Sandip Mehra, CEO, Vcare, USA

MVNO

MVNO

CLOUD

CLOUD

ROAMING

MVNO

MVNO

Richard Neville, Vice Presidentof Business Development,

GigSky, USAJulian Ogrin, CEO, amaysim,

AustraliaFabrizio Virtuani, CEO,

PosteMobile, ItalyPaul Bacon, Head of Markets,

Trustpower, New ZealandSebastian Muriel Herrero,

CEO, Tuenti, Spain

Nicola Bleasby, Head ofWholesale Business Models,Deutsche Telekom, Germany

An extended lunch with tables hosted by leading MVNOs and operators will allow you to spend valuable time with key people in the industry in an informal setting.

Stream A: Innovation – New Services (VAS/Quad Play/OTT) Chairman: Liam Verheul, SVP Sales, KPN Wholesale, the Netherlands

11.50 amaysim - the telco in your pocket • How to create a disruptor brand with a unique DNA and approach to doing business that forces

industry change• Establishing smart, online-driven DIY model which not only benefits the MVNO but also the carrier• Sustaining the growth in the competitive market

Julian Ogrin, CEO, amaysim, Australia

12.10 Putting the V in MVNO: Why Virtualisation is the key to market relevance and growth• Launching the advanced IP service that is most in demand in your market• Deploying a Virtualised (IMS) service core for a path to All-IP• Layering on VoLTE, RCS, and other advanced IP services when needed• Reducing risk with cloud-enabled Pay-as-you-grow pricing

Fintan Lawler, GM EMEA, Interop Technologies, USA

12.30 How to integrate as an MVNO the fix and mobile world in one solution• Integrating mobile and fixed platforms • How to adequately bundle services

Geert De Westelinck, Head of Wholesale, Roaming & Interconnect, BASE, Belgium

12.50 Developing alternative business models to tackle the up-and-coming challenges• Predicting and evaluating the changes in the MVNO market• Assessing the impact of the situation in the market on your business• Seeking new solutions to adjust the business strategy timely and efficiently

Frank Bekkers, CEO, Mobile Vikings, the Netherlands

13.05 Adapting the wholesale business to the current market trends• How BASE switched from a traditional wholesale mode towards an ecosystem with four main pillars • Reinforcing development of non-traditional projects

Bernard Noel de Burlin, Head of Wholesale, Roaming & Interconnect, BASE, Belgium

OPERATOR

OPERATOR

MVNO

MVNO

www.mvnosworldcongress.com

DEVELOP NEW BUSINESS PARTNERSHIPS AT THE LARGEST EXHIBITION IN THE WORLD FOR MVNOS

VIP Networking ServiceNo other Telco events company offer such a high-value networking service.Our dedicated VIP Relations Manager, Leah Williams works closely with our sponsors to identifytheir targets and understand their objectives. Our VIP Networking Service includes:• Pre-scheduled meetings - Through personal introductions and facilitating meetings pre-event,

you can optimise the conference enabling you to measure and maximise event ROI.• Executive Speed Networking - Over 40+ guaranteed CxO level executives - our speed

networking is a unique opportunity to get in front of the worlds most influential MVNOs

“The speed networkingevent was a great way to meet

people in a low pressure setting andexchange information. I was able to identify

several companies I wished to speak with andcontact them afterwards to set a formal meeting"

Andrew Visser, Business Development, Ready Wireless

Pre-conferenceMVNOs FoundersClub Networking

Drinks

Pre-conferencespeaker & VIP drinks

MVNOs Party Celebrate at theglobal awards

Speed NetworkingSessions

MVNO HostedLunch Tables

Roundtables led bythe regional MVNOs

experts

MVNOs Run

INFORMAL NETWORKING

"The best congress for all involvedwith MVNOs both from a contentand networking point of view"

Rembert Van den Bosch, Senior AccountManager, Base Company

550+PARTICIPANTS

100+VISIONARY MVNO

SPEAKERS

"The MVNO WorldCongress is the best event

of its kind to share the latestthinking and innovation around

international MVNOs. Thenetworking opportunities are

managed well and there isplenty of time for meetings

with peers and vendors"

Mark Brunwin,Managing Director,

Protensa Ltd

A WHOLE WEEK OFMVNO EXPERIENCE

IN THE VIBRANTCITY OF

AMSTERDAM

For sponsorship and exhibitionopportunities contact: Rhis Edwards, Head of SalesTel: +44 (0) 20 7017 [email protected]

"It is the must go to event for theMVNO industry"

Christian Borrman, Conecto, CEO

Over

40+ Meetings

Guaranteed

Network with speakers and

VIPs from around the worldParticipants from the followingcountries have already confirmedtheir attendance:

Anextended

lunch with tables hostedby leading carriers and

MVNOs will allow you tospend valuable time with

key people in theindustry in an informal

setting

MVNOs HOSTEDLUNCH TABLES

For more information contact:

Leah Williams Head of VIP Relations

[email protected]

Tel: +44 (0)20 7017 7457

BESPOKENETWORKING

SERVICES:

PREVIOUS MVNOS REPRESENTATIVES INCLUDE:

80%SOLD OUT

DIAMOND

Huawei is a globalleader of ICT solutions,now serves 45 of theworld's top 50operators, and a largenumber of MVNOs,MVNEs and MNOs,along with over one

billion users worldwide. Huawei is committedto providing innovative products, services andsolutions to create long-term value andgrowth potential for its customers.

In order to help MVNX customers outstand intomorrow’s competitive mobile market,Huawei offers a strong, trustworthy servicetogether with flexible business solutions andcarrier grade infrastructure. It is a full end-to-end solution which includes managedservice, hosted BSS applications, VAS , corenetwork and OTT solutions. Huawei MVNX-as-a-Service offering utilizes shared platformto provide quality and cost-effective services.For more information about Huawei, pleasevisit http://www.huawei.com

PLATINUM

ZTE is a provider ofadvancedtelecommunicationssystems, mobile devices,and enterprise technology

solutions to consumers, carriers, companiesand public sector customers. As part of ZTE’sM-ICT strategy, the company is committed toprovide customers with integrated end-to-end innovations to deliver excellence andvalue as the telecommunications andinformation technology sectors converge.Listed in the stock exchanges of Hong Kongand Shenzhen (H share stock code: 0763.HK/ A share stock code: 000063.SZ), ZTE’sproducts and services are sold to over 500operators in more than 160 countries. ZTEcommits 10 per cent of its annual revenue toresearch and development and hasleadership roles in international standard-setting organizations. ZTE is committed tocorporate social responsibility and is amember of the UN Global Compact. Formore information, please visitwww.zte.com.cn.

HOST OPERATOR

Company profile to follow

SILVER SPONSORS


NEC is a leader in theintegration of IT andnetwork technologies that

benefit businesses and people around theworld. By providing a combination ofproducts and solutions that leverage thecompany’s experience and global resources,NEC’s advanced technologies meet thecomplex and ever-changing needs of itscustomers. NEC brings more than 116 yearsof expertise in technological innovation toempower people, businesses and society.Collaborating closely with customers andbusiness partners, NEC is committed toachieving our goal of making the world abrighter place. For more information, visitNEC at http://www.nec.com.

ASSOCIATES SPONSOR

ASPIDER-NGI delivers the nextgeneration of innovative mobilesolutions designed to engageyour customers and driverevenue. We are operator

independent and supply leading-edge mobileservices for Infrastructure, Social Networkintegration, Value Added Services and BigData on a global scale. Our solutions aredelivered as-a-Service to reduce time tomarket and maximize margin. ASPIDER-NGIproducts are built on our core MVNEplatform, with the innovative applications toengage customers and build loyalty, with theanalytics solutions to understand and drivethe business. The solutions we provide aredesigned for rapid deployment of mobilerevenue streams for MNOs, MVNEs, MVNOs,Enterprises and M2M/IoT developers.

BICS delivers best-in-classinternational wholesalesolutions to anycommunication service

pro-vider worldwide. Through its Mosaicportfolio, a comprehensive, flexible andinnovative suite of solutions designed to beused individually, or collectively, BICS meetsthe existing and future requirements of theglobal telecoms industry. Our passionate andcreative teams located in Brussels, Bern,Dubai, Singapore and New York, continuouslystrive to provide our customers with thehighest levels of quality, reliability andinteroperability enabling them to maximisetheir end-user value. With our successfulconsolidation strategy, and a continuingfocus on technological advancement andinnovation, we have achieved a world-leading position in the international Voiceand Mobile Data markets.

Eco Renew - innovative handset leasing andtake back programmes designed to generatenew revenue streams for the MVNO industry.

JSC INGENIUM is a Telecommunicationsengineering company specialized in 3G/4GCORE NETWORK Products and Servicestechnologies for Mobile Operators -MNOsand MVNOs-. It currently has operationaldeployments in more than 15 countries fromwhich it offers services to more than 40different MNOs and MVNOs worldwide. Itoffers a full range of 3G & 4G Next-Generation Core Network Infrastructure,adding a suite of NGN Service Enablers forsmooth coexistence and step by stepmigration from 3G to 4G technologies. JSCINGENIUM’s offer also includes PCC & BSSsolutions to deploy turn-key services for itscustomers. www.jscingenium.com

I-New Unified MobileSolutions is one of thefastest growing

technology solutions provider in the mobilecommunication industry. We are specializedin the domain beyond the mobile universe,finding its translation mainly with VirtualMobile Networks. To conveniently open thetelecom world and to naturally link it with thevarious daily habits of a service subscribers’life has become our mission and equally ourclients’ success. We are capable of providing,implementing and running highly competitiveproducts and services with a maximum ofsmart convenience for a converged mobileecosystem: The MVNO Collection. I-Newwas named ‘Best Solution Provider’ at theGlobal MVNO Industry Awards 2014.

InteropTechnologies is aninnovative provider

of virtualized IP networks and next-generation communication solutions to theglobal mobile industry. The company hasincorporated the latest Network FunctionVirtualization (NFV) technology into its privateInterop Cloud™, enabling telecommunicationservice providers of all types to quickly andsecurely launch the services that subscribersdemand most. Interop’s solutions aredeveloped and built to reduce cost andcomplexity for all providers regardless ofnetwork generation or type and featurescalable architecture that makes continuedmigration to next-generation technologysimple. Interop Technologies’ worldheadquarters is located in Fort Myers, FL.


PCS Wireless is a privatelyheld company whichbegan operations in 2001.We are headquartered inFlorham Park, NJ and serve80+ countries directly. Ourcommitment to operational

excellence has inspired us to earn ISO9001:2008, ISO 14001:2004, OHSAS18001:2007 and R2:2013 certifications. Wespecialize in the responsible and profitablere-distribution of new and pre-ownedphones, tablets, accessories, and otherwireless equipment. We have an establishedlocal presence in every major market and aglobal network of more than 2,500 activecustomers.To learn more visit www.pcsww.com

Posh Mobile manufactures a completeportfolio of smartphones, phablets andtablets that support all 2G, 3G and 4G LTEstandards.Explore the Posh Mobile portfolio today at

www.poshmobile.com.

Plintron is a globalplayer in CloudCommunications

Solutions and sports the telecom industry'smost comprehensive rollouts for MNO's,MVNO's and Enterprises. 8 years of rapidgrowth gives Plintron a leadership in thetelecom industry's topography. Commandingthe largest global presence in its area ofbusiness, the company leverages its multi-country network to stay ahead of the curve.Plintron is 1000+ employees strong and isoperating in more than 21 countriesproviding mobility services for 50+ millionsubscribers . The company houses the 24x7Global Technology Delivery centre in India.Other Regional Business & Support officesare present in London (UK), Sydney (Australia)and Seattle (US) with plans for expansionunderway in Africa and APAC.

Uros is an innovativeFinland-basedtelecom services

company offering a revolutionary solution forglobal mobile internet access. Its worldwidemobile broadband eradicates data roamingissues for international travelers as well as fortelecom operators. Our international officesare located in Luxembourg, Switzerland,Germany, USA, Taiwan and Hong Kong.

The service is provided in co-operation with anetwork of mobile operators. Since 2011,when the company was established, we haverapidly expanded the service to cover Europe,U.S., Canada, Latin America, Russia, Asia andAustralia and made our solution the answerto excessive data costs and lack of internetaccess.

For over a decade, Vcarehas been a leader in

providing robust and flexible Billing and OSSsolutions. Vcare provides cloud based MVNEinfrastructure platform with rapid roll-outs.This next-generation solution includes aclient-centric model and dedicated rapidsupport. With over 100 developers, we areable to get done in weeks, what otherproviders can take months.

Surpassing traditional billing and relationshipmanagement, Vcare’s billing system iscompliant and supports Prepaid, Postpaid,Hybrid and ETC models. Vcare empowers,more than it enables you to deliver newproducts quickly in order for you torecognize revenue faster. With pre-integratedcustomer relationship management andbilling solutions, you drive a purposefulcustomer experience, with Vcare.

LANYARD SPONSOR

Ready Wireless,voted 2015 BestMVNE, is a US

based MVNE/A providing innovative bespokeand turn-key solutions to the wholesalemarket. The Ready Wireless platform wasbuilt by MVNOs, for MVNOs. Our hostedsolution has evolved around functionality,technology and monetization. Value-addingfeatures such as real-time tear down, over-the-top advertising and content white-listingcan control cost and increase ARPU. Evolveyour business with Ready Wireless.www.readywireless.com

ROAMING SPONSOR

Orange is one of the world’slargest telecom operators, withrevenues of 39M€ in 2014 and156000 staff end 2014, including

99400 in France. With a footprint in 30countries, Orange Group counted 244 millioncustomers end 2014, including 185 millionmobile and 16 million fixed broadbandcustomers. Orange is also one of theworldwide leading telecom services providersfor multinational companies under its OrangeBusiness Services brand. Orange is listed onNYSE Euronext Paris and on the New YorkStock Exchange.

Orange Wholesale France is the dedicatedBusiness Unit of Orange group in France,offering the whole range of fixed, mobile andbroadband services to operators and serviceproviders, including nearly 15M fixed accesses,1.2M end customers of various MVNOs and2.7M mobile customers from Brand Licenceagreements. Orange European affiliates, suchas Orange Spain, Orange Poland, Mobistar,etc…, are also providing MVNO solutions intheir respective domestic markets; OrangeWholesale France endeavors to promote bestwholesale practices in the Group, in order tobe more efficient and innovative towards ourpartners and customers.

PANEL SPONSOR

The Cairon Group wasfounded in mid 2008 bya group of industry

experts with great experience in deliveringsystems and solutions to the SIM-card industry.We help network-operators and MVNOs tosource card products, logistic-/ packaging-solutions and to develop innovative POS-concepts. With a strong insight into ourcustomers’ needs and requirements, alongwith a comprehensive network of suppliersand industry partners, Cairon is committed toproviding the best possible service and todeliver quality products to meet the moststringent requirement of our customers.

OUR SPONSORS & EXHIBITORS

COFFEE BREAK SPONSOR

Vectone are thriving in the highly competitiveEuropean MVNO market. This is because ourexperience and expertise are second to none.The main reasons for our success are that wehave a cost effective, robust, scalable, FullMVNO business model which can bedeployed quickly in new territories. We alsohave an innate understanding of our targetmarket. We started operating in 2007 andlaunched the UK’s first Full MVNO in 2009.We are continuing to expand.

Vectone Mobile currently operates in 10countries across Europe: At present, Vectonemobile operates in Austria, Belgium,Denmark, France, Finland, Netherlands,Poland, Portugal, Sweden and the UnitedKingdom. We like to think that our successcomes from combining in-depth technical,commercial and regulatory knowledge withan innate understanding of our target market.Vectone established itself as a trusted namein the ethnic market, when it emerged as apioneering calling card brand in the nineties.

EVENT SUPPORTERS

CDRator creates market-leading solutions forMNO, MVNE and MVNO

service providers that manage and supporthigh-volume subscriber bases.Since 2002 wehave become one of the fastest-growingcompanies in the billing industry, creatingone success story after another for 38 globalpartners. Our uniquely affordable, end-to-end solutions automate billing and customercare to help our customers increase profitsand customer satisfaction.

Gintel delivers a range ofvalue-added services toMVNOs, MVNEs and

MNOs that generate revenue, profit and offerrapid return on investment. Our solutionsenable our customers to offer a range ofcloud-based services to enterprise, SME, andconsumer subscribers. These services includeenterprise applications such as Mobile UnifiedCommunications, Mobile PBX, IP Centrex,and Virtual Contact Centres; and consumer-focused applications such as ParentalControl, Home Zone and Family CallingPackages. Members of the leading operatorgroups from around the world such asTelenor, Orange, Tele2, Axiata and othershave chosen Gintel’s expertise and experienceto drive revenue, profit and growth.



TELES is a leadingprovider ofcommunicationssolutions for carriers

and business customers. Around the globe,more than 300 carriers and businesscustomers rely on proven solutions andtechnology from TELES. This includes abroad spectrum of subscriber, fixed networksubstitute and network infrastructuresolutions as well as network interconnectionsolutions.

Founded in 1983 in Berlin, the company nowhas more than 100 specialists working todevelop, produce and market intelligent,trendsetting communications solutions. Ourgoal is to provide customers withstraightforward, long-lasting telecomsolutions with dependable, stablefunctionality.

Tweakker workswith MVNOs, MNOs

and OEMs to radically reduce time to marketfor new devices and services while ensuringthe highest quality, and radically reduce timeto resolve user experience degradationthrough end-to-end visibility and real-timeautomation and response. Solutions include:APN configuration platform, interactivedevice guides/how-tos, device analytics,embedded applications and remoteapplication management solutions. Tweakkeris based in Denmark and is part of SpirentCommunications plc.

x-Mobility is a UK based Full4G LTE MVNA, providing aWhite-labeled MVNO servicefor brands wishing to enter

the mobile space. By partnering with x-Mobility, brands can be enabled for any of thefollowing mobile services;1. Traditional 4G LTE MVNO (inc VoLTE)2. Hybrid 4G MVNOTT service (MVNO+OTT)3. A pure OTT/VirtualSIM service [using a

combination of x-Mobility’s unique white-label OTT app + Virtual Mobile No.

program] x-Mobility has enabled 30+ brandsin the B2C, B2B/Enterprise, M2M and OTTspaces. For more information visitwww.x-Mobility.com

EXHIBITORS


DIGITALK MobileCloud enables mobile

operators to introduce new MVNOs, whethernew start-ups or large-scale migrations. Withfully integrated real-time charging control,billing, CRM and value-added services,alongside DIGITALK's market-leadinginternational carrier routing and prepaidapplications, DIGITALK Mobile Cloud is theone-stop shop for high value MVNOs. Pleasevisit http://www.digitalk.com or [email protected] for more information.

Next G Mobile (NGM) is basedin The Netherlands and isprivately owned and financed.NGM is a highly developed

international communication company whichfocuses on MVNO’s and Distribution Partnersto deliver high quality Multi IMSI based Voice,SMS, Data, VoIP and Payment Servicesaround the Globe.

paysafecard, theglobal leadingprepaid online

payment solution, is available in 42 countriesat over 500,000 sales outlets and can beused in thousands of online shopsworldwide.By using a 16-digit paysafecardPIN, customers can pay quickly, simply andsafely online. paysafecard is the perfectsolution for customers who value their datasecurity or simply don’t have a credit card.

PROTEI is aninternationaltelecommunication

systems vendor operating in Russia, EasternEurope, Central Asia, Latin America, theMiddle East & North Africa, having extensiveknow-how and a proven track record of over17 years in the market. Under PROTEI brandwe present reliable, cost effective, carrier-class solutions. Using the latest convergenttechnologies implemented in our productsthe most innovative services can be deliveredwith maximum efficiency. PROTEI productline covers all needs of mobile and MVNOoperators: core network (like HLR/HSS),roaming, charging, IN VAS, messaging and soon. Our products are highly customizableand can be altered according to anyrequirements. PROTEI serves more than 300renowned customers in over 25 countries, tocater 120 million subscribers worldwide.

Roamability offers a lowcost and seamlessroaming solution forMVNO's and Carrier's

worldwide. Our multi-IMSI technologyprovides international coverage with asmooth and seamless transition betweennetworks. In addition, Roamability providesinternational roaming rates at a lower cost bypartnering with high profile sponsors.Integration is fast and simple. With thecombination of advanced technology andlow rates, Roamability is the smart solutionfor your roaming needs. So get yourcustomer's roaming with Roamability.

Sicap has been a globalleader in softwaresolutions for Mobile

Network Operators (MNOs) for almost 20years. Customer Experience Managementbased on Device Interaction is at the centreof all our solutions. The company’s successand growth root in in our tried and testedproducts USSD, SIM OTA and Mobile DeviceManagement deployed on over 170 live sitesworldwide. Sicap's portfolio is truly unique inthat it integrates Device & SIM technologies,Network Near Solutions with Big Data Analytics,Campaigning and Advertising formingmeaningful End2End solutions that helpMVNOs achieve superior customer satisfaction,efficiency gains and ARPU increases.

Sonorys is a leadingexpert and supplier

of telecommunications solutions for mobilenetwork operators. Our strengths are fasttime to market, high quality, professionalproject deployment and unmatched totalcost of ownership. Our product suiteBoccaccio is an out of the box solution forMobile Virtual Network Operators (MVNO)and Enablers (MVNE). Boccaccio is a flexibleOSS/BSS architecture interacting closely withthe underlying network.

Symsoft is a trustedprovider of state-of-the-art solutions to

service providers such as MVNOs, MVNEs andMNOs. Symsoft’s products and servicesportfolio includes Real-Time BusinessSupport Systems, Value Added Services (VAS)platforms, Core Network components andFraud & Security solutions. All products arealso available as a service. Symsoft helpsservice providers worldwide by deliveringbusiness-critical software and services.Symsoft solutions are provided on onecommon platform resulting in a reduced totalcost of ownership. Symsoft provides itssolutions in physical deployments oncustomer premises, in hosted, virtualizedenvironments or as services in the cloud.

Teleena is the leadingMobile Service

Enabler (MVNE) and an Associate Member ofthe GSMA. We provide and host mobile dataservices for global brands, mobile networkoperators (MNOs), cable companies andmobile virtual network operators (MVNOs) toextend their mobile reach and create newrevenue streams.

We also provide our mobile services to anymobile device manufacturer, machine-to-machine (M2M), Cloud and content serviceprovider or retail brand throughout the world.Teleena's hosted HLR solution enablesM2M/IoT players to benefit of a newsoftware-based platform providing improvedscalability and lower operational cost.It savesmobile operators, M2M and OEM companiesfrom having to build a complex expensiveinfrastructure which also requires a high levelof expertise. For more info please visit:http://www.teleena.com



Founded in 2000, Transatel is atelecom company offering atechnical platform andassociated services, for activitiesranging from mobile telephony

to Internet-of-Things.

Spanning the BtoB and BtoC markets, thecompany acts either as a mobile operator(Mobile Virtual Network Operator), or as anenabler of mobile services (Mobile VirtualNetwork Enabler or Aggregator; Machine-to-Machine; embedded connectivity). Thetechnical platform is connected to 7European operators and delivers connectivityto over 1.7M SIM cards.

With 70% of its revenues generated abroad,this 160-strong company is established inFrance, the UK, Belgium, Luxembourg,Switzerland, the Netherlands, and the UnitedStates.

Ucloudlink is a globalleader in roaming-freedata solutions. In 2015

Ucloudlink introduced the world’s first 4GWi-Fi hotspot - the GlocalMe G2 - iteliminates data roaming charges, supportslocal Wi-Fi rates and can connect up to 20devices simultaneously. The GlocalMe G2 hastwo SIM slots and can also be used as apower bank. It is a revolutionary product thatis powered by Ucloudlink’s Cloud SIM HongKong Network Technology. The devices’stylish design and smart features makes it amust-have travel gadget for consumers.Whilst, Ucloudlink’s innovative cloud SIMtechnology enables MVNO’s to enhance theirlocal and international data strategies.

OUR SPONSORS & EXHIBITORS

72 HOURS OF LEARNING, NETWORKING AND PARTNERING

Join us for The LARGEST MVNO's Party at the worldfamous Madame Tussauds as we celebrate excellence in

the industry, network, drink, eat and have fun!

NETWORK AND RELAXAT THE MVNOS PARTY

The 4th annual international MVNO industry awards,designed to champion success and celebrate

excellence in the MVNO industry.

The Award Winners will be announced at the MVNOsWorld Congress Party on 13th April 2016

Nominations can be submitted until the 12th Feb 2016.

For further details visit:

www.mvnosworldcongress.com/awards

THIS YEAR'S CATEGORIES INCLUDE:

Most Successful MVNO Most Innovative MVNO Best MVNE Best Enabler of MVNOs Best MVNA

Best Aggregator of MVNOs Best Wholesale Operator Best Solution Vendor

Best Global Connectivity solution Best M2M/IoT MVNO solution

PRE CONFERENCE VIP & SPEAKERS DRINKSTuesday 12th April 2016, 18:00 - 20:30

Join us at the Sky Lounge Amsterdam and discover the city from great heights whilstnetworking with fellow speakers of MVNOs World Congress 2016.

The SkyLounge Amsterdam, is an award winning roof-top lounge bar overlooking this uniquemetropolis and offers a panoramic view of Europe's most energetic capital.

Wednesday 13th April 201619:30 – 22:30

AWARDS


Business Breakfast for the MVNOs Founders and LeadersAn exclusive meeting place for the MVNO Founders and leaders to discuss the most burningissues under Chatham House rules and help each other to grow the MVNOs business. Themeeting is modelled on the entrepreneurs’ business breakfasts that are gaining popularityacross Europe. All participants will be encouraged to share their recent endeavours and asktheir peers for recommendations or provide recommendations to them.

Invitations only – MVNOs only

Please contact [email protected] for more details

FOUNDERSCLUB

MVNOs RunCalling all runners! Wake up early and join us at7am for the 5k MVNOs run around Amsterdam.

Who will pick up the trophy this year?

8.00am 13th April- meeting room at NH Grand Krasnapolsky

NEW

FOR 2

016


WORLD CONGRESS2016

Hotel NH Grand Hotel KrasnapolskyDam 9, 1012 JS Amsterdam, NetherlandsTel: +31 20 554 9111

To find out more about our discounts go towww.mvnoworldcongress.com/accommodation

PAYMENT TERMS: Informa Telecoms & Media’s state that payment of all delegate fees are due in full on booking.Failure to pay for your reserved place may result in the booking being released. All fees include lunch,refreshments and conference documentation. Discounts: *early bird pricing offers are only available if payment ismade at time of booking. If payment is not made at point of booking the standard price applies. Multi-bookingdiscounts will only be valid for delegates from the same company when booked and paid for as a group at thesame time

CANCELLATIONS: If you cancel a conference registration before (30 March 2016) you will receive a refund less acancellation charge of €150.We regret that no refunds can be made for cancellations received after this date.However, we welcome substitute delegates at any time. It may be necessary for reasons beyond the control of theorganisers to alter the content and the timing of the programme or the identity of the speakers or the venue. Thiscontract is subject to english law.

HOW TO PAY: You can book and pay online at http://mvnosworldcongress.com/register/. Alternatively pleasephone customer Services on +44 (0) 207 017 5506 and quote I8UDE, your company name and DelegateSurname(s). please note these payments will also be processed via our secure and compliant payment system soyour card details are never compromised.

CONTACT THE TEAM TERMS & CONDITIONS

Special Prices forMVNOs Retailersand Retail Brands*

FIVE DAY PLATINUM PASS(Includes access to pre-conferenceworkshop post-conference workshop,focus day, two day conference,exhibition, MVNO Party & AwardCeremony)

THREE DAY GOLD PASS(Includes access to focus day, two dayconference, exhibition, MVNO Party &Award Ceremony)

PRE-CONFERENCE WORKSHOP- 11TH APRIL 2016

POST-CONFERENCE WORKSHOP- 15TH APRIL 2016

MVNO PARTY ONLY- 13TH APRIL 2016

OPT OUT:Retail & Enterprise Focus Day- 12th April 2016

SUPER EARLY EARLY STANDARDBOOKING BOOKING RATE RATE

RATE* Booking receivedBooking between Bookings

received before Monday 1st and received after Sunday 31st Monday 29th Saturday 20th

January 2016 February 2016 February 2016

€1697 €1897 €2097+ 21% BTW + 21% BTW + 21% BTW

€899 €999 €1099+ 21% BTW + 21% BTW + 21% BTW

€299 €349 €399+ 21% BTW + 21% BTW + 21% BTW

€299 €349 €399+ 21% BTW + 21% BTW + 21% BTW

€99 €99 €99+ 21% BTW + 21% BTW + 21% BTW

-€300 -€350 -€400

Rates forGeneralAdmission

FIVE DAY PLATINUM PASS(Includes access to pre-conferenceworkshop post-conference workshop,focus day, two day conference,exhibition, MVNO Party & AwardCeremony)

THREE DAY GOLD PASS(Includes access to focus day, two dayconference, exhibition, MVNO Party &Award Ceremony)

PRE-CONFERENCE WORKSHOP -11TH APRIL 2016

POST-CONFERENCE WORKSHOP -15TH APRIL 2016

MVNO PARTY ONLY13TH APRIL 2016

OPT OUT:Retail & Enterprise Focus Day- 12th April 2016

SUPER EARLY EARLY STANDARDBOOKING BOOKING RATE RATE

RATE* Booking receivedBooking between Bookings

received before Monday 1st and received afterSunday 31st Monday 29th Saturday 20th

January 2016 February 2016 February 2016

€3195 €3495 €3744+ 21% BTW + 21% BTW + 21% BTW

€2397 €2546 €2746+ 21% BTW + 21% BTW + 21% BTW

€399 €449 €499+ 21% BTW + 21% BTW + 21% BTW

€399 €449 €499+ 21% BTW + 21% BTW + 21% BTW

€99 €99 €99+ 21% BTW + 21% BTW + 21% BTW

-€499 -€549 -€599

M E D I A PA R T N E R S A N D A S S O C I AT I O N S

11-15 APRIL 2016NH GRAND HOTEL KRASNAPOLSKY

AMSTERDAM

Rhis Edwards - Head of [email protected]: +44 (0) 207 017 5730

*subject to approval

Justyna Topczewska - Event Producer [email protected]: +44 (0) 207 017 5418

Laura Proctor - Head of [email protected] Tel: +44 (0) 20 7017 6360

HOW TO REGISTERREGISTER NOW!THREE EASY WAYS TO REGISTER

REGISTER ONLINE: mvnosworldcongress.com/register

EMAIL: [email protected]

TELEPHONE: +44 (0) 20 7017 5506

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15TH ANNUAL

Reduced rate accommodation has been securedfor attendees of MVNOs World Congress 2016please visit: mvnoworldcongress.com/accommodation

C H O O S E Y O U R T I C K E T O P T I O N

DISCOUNTSAVAILABLE

FOR MVNOS

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