04/19/2304/19/23

Department of Commerce Department of Commerce and Economic Opportunityand Economic Opportunity

Patrick Quinn, GovernorPatrick Quinn, Governor

Warren Ribley, DirectorWarren Ribley, Director

Illinois Entrepreneurship NetworkIllinois Entrepreneurship Network Illinois SBDC OrientationIllinois SBDC Orientation

New Director TrainingNew Director Training

IEN/SBDC LogoIEN/SBDC Logo

• The Illinois Entrepreneurship Network (IEN) in partnership with the Department of The Illinois Entrepreneurship Network (IEN) in partnership with the Department of Defense and the US Small Business Administration provide business assistance programs Defense and the US Small Business Administration provide business assistance programs to meet the needs of small businesses in Illinois.to meet the needs of small businesses in Illinois.

ILLINOIS SBDC ILLINOIS SBDC

Illinois Entrepreneurship NetworkIllinois Entrepreneurship Network

• Illinois Entrepreneurship CentersIllinois Entrepreneurship Centers

• Illinois Small Business Development CenterIllinois Small Business Development Center

• Illinois SBDC International Trade CentersIllinois SBDC International Trade Centers

• Illinois Procurement Technical Assistance Illinois Procurement Technical Assistance CenterCenter

• IEN Business Information CenterIEN Business Information Center

• Illinois Small Business Environmental Illinois Small Business Environmental AssistanceAssistance

• Illinois Manufacturing Extension CentersIllinois Manufacturing Extension Centers

Illinois SBDC LocationsIllinois SBDC Locations

IEN SBDCIEN SBDCCenterConnect SiteCenterConnect Site

https://state.ildceo.net/centerconnect

username@ildceoweb.netusername@ildceoweb.net

Visions and Mission of the Illinois Visions and Mission of the Illinois SBDCSBDC

• Illinois SBDC Strategic PlanIllinois SBDC Strategic Plan

– Vision -Vision - To be the foremost resource for business growth To be the foremost resource for business growth and recognized as advancing the Illinois Economy.and recognized as advancing the Illinois Economy.

– MissionMission – To provide Guidance for Business Growth. – To provide Guidance for Business Growth.

ClientsClients

• The SBDC serves small businesses, pre-venture clients, and The SBDC serves small businesses, pre-venture clients, and entrepreneurs. These small businesses comprise more than 99% of entrepreneurs. These small businesses comprise more than 99% of the business firms in the state. Over 3.7 million of the state’s the business firms in the state. Over 3.7 million of the state’s workforce of 5.7 million are employed by small businesses, and this workforce of 5.7 million are employed by small businesses, and this segment of the economy represents the greatest opportunity for job segment of the economy represents the greatest opportunity for job and other economic growth. Over 98% of the nearly 653,000 and other economic growth. Over 98% of the nearly 653,000 businesses in Illinois employ less than 100 workers and 85% of the businesses in Illinois employ less than 100 workers and 85% of the small firms in Illinois employ less than 20 peoplesmall firms in Illinois employ less than 20 people

Type of ClientsType of Clients

• Pre-Venture or NascentPre-Venture or Nascent:: Individuals interested in starting a business Individuals interested in starting a business seek information, counseling, and training assistance necessary to seek information, counseling, and training assistance necessary to start a business. start a business.

• Start-up:Start-up: Clients seek assistance and skills to overcome the obstacles Clients seek assistance and skills to overcome the obstacles faced during the establishment and operation of their business. faced during the establishment and operation of their business.

• Established:Established: Clients are beyond their first year of operation. These Clients are beyond their first year of operation. These are small businesses that need assistance with specific issues or are small businesses that need assistance with specific issues or problems problems

         Rapid-growth potential:Rapid-growth potential: These firms have the potential for rapid These firms have the potential for rapid growth or may already be growing at a rapid rate. Faced with difficult growth or may already be growing at a rapid rate. Faced with difficult challenges, these firms need more specialized, in-depth assistance to challenges, these firms need more specialized, in-depth assistance to help them plan and manage their growthhelp them plan and manage their growth..

Illinois Entrepreneurship & Illinois Entrepreneurship & Small Business Small Business

• Small Business Development Center (SBDC)Small Business Development Center (SBDC)

• IEN Business Information LineIEN Business Information Line

• Entrepreneurship CentersEntrepreneurship Centers

• Environmental Assistance ProgramEnvironmental Assistance Program

• Procurement Technical Assistance CenterProcurement Technical Assistance Center

Illinois SBDCIllinois SBDC

• Small Business Development Small Business Development Centers (SBDC)Centers (SBDC)

• Procurement Technical Procurement Technical Assistance Centers (PTAC)Assistance Centers (PTAC)

• SBDC with International SBDC with International Trade Centers (ITC/NOC) Trade Centers (ITC/NOC)

• Small Business Small Business IncubatorsIncubators

SBDC SERVICES SBDC SERVICES One to One Business CounselingOne to One Business Counseling

• Capital Formation and Capital Formation and Loan AnalysisLoan Analysis

• Financial ManagementFinancial Management

• Business management Business management SkillsSkills

• Economic and Economic and Business Data AnalysisBusiness Data Analysis

• Marketing and Marketing and AdvertisementAdvertisement

• Business PlanningBusiness Planning

• Market ResearchMarket Research

• Personnel ManagementPersonnel Management

• Office Automation and Office Automation and Computer UtilizationComputer Utilization

SBDC SERVICESSBDC SERVICES Training /Workshops Training /Workshops

• Using computers in a Using computers in a small businesssmall business

• Marketing a small Marketing a small businessbusiness

• Small business Small business taxationtaxation

• Financial Financial analysis/access to analysis/access to capital in a small capital in a small businessbusiness

• Starting a small Starting a small businessbusiness

• Expanding a small Expanding a small businessbusiness

PTAC SERVICESPTAC SERVICES

• PTAC Centers Can Assist You With:PTAC Centers Can Assist You With:

– Identifying Appropriate Government Identifying Appropriate Government AgenciesAgencies

– Targeted Contracting OpportunitiesTargeted Contracting Opportunities

– Bid Requirement InformationBid Requirement Information

– Bidder ApplicationsBidder Applications

PTAC Services ContinuedPTAC Services Continued

– Government Standards and SpecificationsGovernment Standards and Specifications

– Bar Code and Packaging InformationBar Code and Packaging Information

– Quality Assurance GuidelinesQuality Assurance Guidelines

– Contract Administration InformationContract Administration Information

ITC/NOC ServicesITC/NOC Services

• Foreign export opportunitiesForeign export opportunities

• Financial assistance Financial assistance resourcesresources

• International trade market International trade market researchresearch

Small Business IncubatorSmall Business Incubator

• Shared Centralized ServicesShared Centralized Services– Clerical and Administrative helpClerical and Administrative help

– Receiving and shipping facilitiesReceiving and shipping facilities

– Conference rooms and office Conference rooms and office equipmentequipment

– Frequently lower than market Frequently lower than market lease rateslease rates

Some Incubator LocationsSome Incubator Locations

IENIENBusiness Information CenterBusiness Information Center

• Created in 1994 by the Business Assistance Created in 1994 by the Business Assistance and Regulatory Reform Act.and Regulatory Reform Act.

• Based on Input from Business OwnersBased on Input from Business Owners

• Implemented in Conjunction with a Task Implemented in Conjunction with a Task Force made of various state agencies and Force made of various state agencies and business community representatives.business community representatives.

IEN Business Information CenterIEN Business Information Center Services Services

• Business Startup Business Startup PublicationsPublications

• Business Regulatory Business Regulatory InformationInformation

• Regulatory AssistanceRegulatory Assistance

• Regulatory FlexibilityRegulatory Flexibility

• Links to Other ResourcesLinks to Other Resources

• Exceptional Customer Exceptional Customer ServicesServices

• Toll Free Help Line: Toll Free Help Line: 800/252-2923800/252-2923

• www.ienconnect.comwww.ienconnect.com

IEN Business Information CenterIEN Business Information Center

• Over 277,000 in Client Activity since August Over 277,000 in Client Activity since August 19951995– Overall Customer Satisfaction Rating of 97%Overall Customer Satisfaction Rating of 97%

– Saved Time or Money by using the Center 94%Saved Time or Money by using the Center 94%

Environmental AssistanceEnvironmental Assistance

• Located in non Regulatory AgencyLocated in non Regulatory Agency

• Toll free help line : 800-252-3998Toll free help line : 800-252-3998

• Free & ConfidentialFree & Confidential

Woman/Minority Business Woman/Minority Business DevelopmentDevelopment

• Assist Individual Assist Individual CompaniesCompanies

• Liaison to Business Liaison to Business ResourcesResources

The Small Business Development Center The Small Business Development Center has been in existence since 1984 has been in existence since 1984

• Since its inception in Illinois SBDC has:Since its inception in Illinois SBDC has:

– Counseled 302,332 clients – Trained 331,901 peopleCounseled 302,332 clients – Trained 331,901 people

– Created 73,591 jobs - Retained 96,094 jobsCreated 73,591 jobs - Retained 96,094 jobs

– Successfully assisted 14,865 clients in obtaining loans in the Successfully assisted 14,865 clients in obtaining loans in the amount of $2.16 billion.amount of $2.16 billion.

– Helped 10,534 businesses get started - Helped 4,311 businesses Helped 10,534 businesses get started - Helped 4,311 businesses expandexpand

– PTAC Contract Dollars Assisted- Over $9.0 billionPTAC Contract Dollars Assisted- Over $9.0 billion

- - SBDC SBDC ITC Sales Assisted –Over $1.95 billionITC Sales Assisted –Over $1.95 billion

DCEO Programs and DCEO Programs and PublicationsPublications

• Network BrochuresNetwork Brochures

• DCEO Programs and Services GuideDCEO Programs and Services Guide

• SBA\DCEO Resource GuideSBA\DCEO Resource Guide

• Environmental Program Environmental Program

• IEN Help LineIEN Help Line

• Starting a Business in Illinois HandbookStarting a Business in Illinois Handbook

• Capital Access ProgramCapital Access Program

DCEO Programs and DCEO Programs and Publications continuedPublications continued

• Participating Loan ProgramParticipating Loan Program

• Recycling ProgramRecycling Program

• The Edge ProgramThe Edge Program

• IRSIRS

• OSHA’s KnockingOSHA’s Knocking

Big Solutions for Small Business

800-252-2923

Illinois Entrepreneurship & Small Business

Current SBDC FocusCurrent SBDC Focus

• Core Services:Core Services:– Individual Client counselingIndividual Client counseling

– Education and trainingEducation and training

– CapitalCapital

– TechnologyTechnology

– InformationInformation

– AdvocacyAdvocacy

SBDC Directors Job SBDC Directors Job DescriptionDescription

• Provide one on one counseling servicesProvide one on one counseling services

• Coordinate and develop training programsCoordinate and develop training programs

• Administrative support of CenterAdministrative support of Center

• Develop and update a work planDevelop and update a work plan

• Develop additional resources Develop additional resources

Center ActivitiesCenter Activities

• Your Center Scope of WorkYour Center Scope of Work– Business CounselingBusiness Counseling

– Business TrainingBusiness Training

– Professional Development/TrainingProfessional Development/Training

– Market Interaction and AssessmentMarket Interaction and Assessment

– Economic ImpactEconomic Impact

– Minority/Women Business OutreachMinority/Women Business Outreach

Organizational Structure Organizational Structure

• Host InstitutionHost Institution

• DCEO/Small Business Program DCEO/Small Business Program Manager/Network CoordinatorManager/Network Coordinator

• Small Business Administration (SBA), Small Business Administration (SBA), Department of Defense (DOD)Department of Defense (DOD)

Organizational StructureOrganizational Structurecontinuedcontinued

• Network Coordinators RoleNetwork Coordinators Role– To increase DCEO’s support to the To increase DCEO’s support to the

Illinois Small Business Development Illinois Small Business Development Center Network. With an increased Center Network. With an increased presence in all of the various types of presence in all of the various types of Network centers, DCEO will Network centers, DCEO will demonstrate to its partners an demonstrate to its partners an enhanced commitment to the overall enhanced commitment to the overall Illinois SBDC mission.Illinois SBDC mission.

CommunicationsCommunications

• E-mailE-mail

• DCEO/Center MeetingsDCEO/Center Meetings

• Site VisitsSite Visits

• Policy notesPolicy notes

Visions and Mission of Your Visions and Mission of Your CenterCenter

• Center Strategic PlanCenter Strategic Plan

Center OperationsCenter Operations

• ReportingReporting– CounselingCounseling

– ManagementManagement Training Reports (888)Training Reports (888)

– Economic ImpactEconomic Impact

– Cooperative Agreement ProceduresCooperative Agreement Procedures

– BudgetsBudgets

– Narrative ReportNarrative Report

Client File DocumentationClient File Documentation

• Signed Client ProfileSigned Client Profile

• Counselors Notes Counselors Notes

• Signed Economic ImpactSigned Economic Impact

Training Documentation FileTraining Documentation File

• Separate file for each sponsored Training Separate file for each sponsored Training EventEvent

• Sign in SheetSign in Sheet

• Copy of event Information (888 Copy of event Information (888 information)information)

• Copy of Promotional BrochureCopy of Promotional Brochure

• Copies of Promotional PublicationsCopies of Promotional Publications

Illinois Entrepreneurship and Illinois Entrepreneurship and Small Business Growth Small Business Growth AssociationAssociation

• An Illinois not-for-profit corporation, was formed in 1993.An Illinois not-for-profit corporation, was formed in 1993.

  

• IESBGA shall support, promote and facilitate the exchange of IESBGA shall support, promote and facilitate the exchange of information among its members and with local, state and national information among its members and with local, state and national agencies and organizations which share common interests of IESBGA agencies and organizations which share common interests of IESBGA members, coordinate and assist in providing professional staff members, coordinate and assist in providing professional staff development and client training opportunities for member institutions, development and client training opportunities for member institutions, their staff and clients and engage in planning and developing activities their staff and clients and engage in planning and developing activities to support the continuation of quality programs and services by IESBGA to support the continuation of quality programs and services by IESBGA members.members.

• The IESBGA maintains the Professional Development Certification The IESBGA maintains the Professional Development Certification Program.Program.

• http://www.growilbiz.orghttp://www.growilbiz.org

Reporting SystemReporting System

• SoftshareSoftshare WebCATS WebCATS

Common Terms and Common Terms and AcronymsAcronyms

• ASBDCASBDC - Association of Small Business - Association of Small Business Development CentersDevelopment Centers

• Cash MatchCash Match

Common Terms and Common Terms and Acronyms ContinuedAcronyms Continued

• Conflict of Interest PolicyConflict of Interest Policy - -

• Cooperative AgreementCooperative Agreement - -

• Direct CostsDirect Costs – –

• Lead (Center) SBDCLead (Center) SBDC - -

Common Terms and Common Terms and Acronyms ContinuedAcronyms Continued

• OMB CircularsOMB Circulars - -

• Program AnnouncementProgram Announcement - -

• Program IncomeProgram Income - -

• Program ManagerProgram Manager - -

• SBA Project OfficerSBA Project Officer - -

Common Terms and Common Terms and Acronyms ContinuedAcronyms Continued

• SBDC Cosponsored TrainingSBDC Cosponsored Training – –

• SBDC DirectorSBDC Director - -

• SBDC Program AnnouncementSBDC Program Announcement - -

Common Terms and Common Terms and Acronyms ContinuedAcronyms Continued

• SBDC State/Region DirectorSBDC State/Region Director - -

• SBDC TrainingSBDC Training - -

• Small Business IncubatorsSmall Business Incubators - -

Common Terms and Common Terms and Acronyms ContinuedAcronyms Continued

• SoftshareSoftshare - -

• WinCATSWinCATS - -

• WebCATSWebCATS - -