1.Living with Lessons from Haiyan/Yolanda Ramon R. Isberto, Smart Communications, Inc. WGET-ICT Humanitarian Innovation Forum United Nations Office for the Coordination of Humanitarian Affairs in Luxembourg City 10 April 2014

2. Weddings. More fun in the Philippines 3. Haiyan / Yolanda from the Sky 4. Haiyan / Yolanda from the Sky 5. Yolanda Avenue 6. Yolanda Avenue 6,268 Dead 28,689 Injured 1,700 Missing 14 million people affected 4 million displaced 1.0 million homes damaged or destroyed 7. 315 kph 8. Tacloban: Before and After 9. Tacloban coast line 10. Tacloban Street Scene 11. Tacloban Street Scene 12. Tacloban Street Scene 13. Tacloban Street Scene 14. None of our people were hurt !!! 15. Ronnel Latayan, Smart Engineer 16. Day 3: Network Status Report COVERAGE PER MUNICIPALITY As of NOV 10, 2014 Province Grand Total Aklan 82% Antique 94% Biliran 25% Bohol 100% Capiz 59% Cebu 92% Eastern Samar 24% Guimaras 100% Iloilo 80% Leyte 49% Negros Occidental 91% Negros Oriental 100% Northern Samar 95% Samar (W. Samar) 62% Southern Leyte 100% Total 81.00% Palawan 80% Available 75- 100% About 50 75% available About 25 50% Out 17. COVERAGE PER MUNICIPALITY As of DEC 08, 2014 Province Grand Total Aklan 100% Antique 100% Biliran 100% Bohol 100% Capiz 100% Cebu 100% Eastern Samar 100% Guimaras 100% Iloilo 100% Leyte 100% Negros Occidental 100% Negros Oriental 100% Northern Samar 100% Samar (W. Samar) 100% Southern Leyte 100% Total 100.00% Palawan 100% Available 75- 100% About 50 75% available About 25 50% Out Day 30: Linkages to all municipalities RESTORED 18. The day after, we flew in people and equipment on the 1st C-130 to Tacloban 19. 4-fold mission Network restoration Communicationssupport Communications as relief Relief operations 20. 1. RELIEF/ RESTORE 21. 120 satellite phones deployed to ovt and relief agencies, and, for our repair teams Communications Support: 22. FREE CALLS with Sat Phones 23. Focus on restoring Transmission links 24. 300 mbps Internet connection For the UN and Other relief agencies 25. Restore banking services 26. IN 30 DAYS Restore 27. Communications As relief 28. Communications As relief Free Calls SMS bundles Mobile phones Charging 29. Disaster logistics 30. The vulnerable Islands of Central Philippines 31. 2-Track Strategy Strengthen internal logistics capabilities Strengthen partnerships with those who can bring to or already have logistics assets in different parts of the country 32. Take care of your people 33. Smart wins GSMA award for Best use of mobile for emergency or humanitarian efforts 34. 2. REBUILD 35. Remap 36. Redesign 37. Redesign 38. 3. RETHINK 39. The New Normal 40. Snow storms in the US 41. Floods in the UK 42. Prepare for the unexpected. 43. FLEXIBILITY 44. Building Flexibility Fortify the regions Strengthen partnerships 45. Yolanda Avenue 46. Yolanda Avenue 47. Making Cebu Disaster-Resilient 48. Making Cebu Disaster-Resilient NOAHS ARK CEBU TRAINING, March 27-28, 2014 49. Bohol Earthquake August 2014 50. A 7.2 magnitude earthquake in Metro Manila could kill around 50,000 people due to the direct impact of the tremor and the resulting fires. Metro Manila Earthquake Impact Reduction Study (MMEIRS) 51. Why is it more fun in the Philippines? 52. We got them all! Typhoons Floods Landslides Debris Flows Volcanic eruptions Lahar Flows Earthquakes Tsunamis 53. If you have a cool disaster communications technology that you want to stress test, bring it to the Philippines! 54. World-class in disasters The Philippines: 55. World-class in disasters World-class in disaster preparedness The Philippines: 56. THANK YOU! 57. Living with Lessons from Haiyan/Yolanda Ramon R. Isberto, Smart Communications, Inc. WGET-ICT Humanitarian Innovation Forum United Nations Office for the Coordination of Humanitarian Affairs in Luxembourg City 10-11 April 2014