8020 social media_engagement
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Transcript of 8020 social media_engagement
Social Media Engagementpresentation by Peter Kerr
The goal is to increase trade because of social media.
Social media is all about people having conversations online and sharing things.
Anytime...Anyplace...Anywhere
So what?
It’s a fundamental
shift from traditional marketing
methods ...
It is a fundamental shift away from traditional marketing methods
New marketing influences- Only 18% of TV ads generate positive ROI
- 90% of people who can skip ads do
- The average person is exposed to 3000 advertising messages a day
- Only 14% of people trust adverts
- 78% of people trust recommendations of other consumers
- 14% vs 78%... no brainer
A revolution doesn't happen when people create new tools...
...it happens when society adopts new behaviours
A shift from monologueto dialogue
... of ‘speaking at’
your audience ...
... to ‘speaking
with’ them
... which encourages participation
... and allows them to
engage with you ...
To sum it all up then
Decide who should be responsible and ensure they understand what’s expected
Ensure all profiles are kept up-to-
date and be responsive to comments or
questions from your customers
Part, if not all, of your audience is using it and if
you’re not engaging them, your competitors will
Recommended approach
-Listen
-Interact
-Influence
-Convert
If want to chat about how 8020 can helpyou develop a digital marketing strategy that is aligned to your business email Peter at [email protected] or visit www.8020rules.com