8 INSIGHTS TO HELP YOU: LEAD LIKE IT MATTERS… Because it...
Transcript of 8 INSIGHTS TO HELP YOU: LEAD LIKE IT MATTERS… Because it...
8 INSIGHTS TO HELP YOU: LEAD LIKE IT MATTERS…
Because it does!Roxi Bahar Hewertson, President
Highland Consulting Group, Inc. and AskRoxiBrevard, North Carolina
Our behaviors and actions create an impact akin to a pebble (or a boulder) landing on a lake. Everything within
the lake reacts to the impact. The ripples grow and spread until they reach the
boundaries of their influence. So it goes with each of us, regardless of intent.
Insight 1: Knowing is the easy part. DOING is the hard part. Insight 2: Leading people is MESSY!Insight 3: Leadership is a DISCIPLINE, not an accident.Insight 4: Leadership & individual contribution require different & even
OPPOSITE skill sets & motivations. Insight 5: Leading is ALL about RELATIONSHIPS.Insight 6: Learning the “SOFT SKILLS” is hard!Insight 7: Most CHANGE EFFORTS FAIL, and they don’t have to.Insight 8: Leaders CREATE and DESTROY workplace cultures.
INSIGHT #1KNOWING IS THE EASY PARTDOING IS THE HARD PART
WHAT CAN YOU DO
• DECIDE WHAT MATTERS TO YOU• MAKE A PLAN• PRACTICE!• HAVE A ‘FEEDBACK LOOP’• DON’T GIVE UP
INSIGHT #2LEADING PEOPLE IS MESSY!
WHAT CAN YOU DO
• IDENTIFY YOUR ‘TRIGGERS’• MAKE SURE YOU ARE LEADING FOR THE
RIGHT REASONS• ADDRESS EMOTIONS VS. FEARING THEM• EMBRACE THE WHOLE PACKAGE
INSIGHT #3LEADERSHIP IS A DISCIPLINE…
NOT AN ACCIDENT.
WHAT CAN YOUDO
• GET HUMBLE, AWARE, CONSCIOUS• GET FEEDBACK AND LISTEN TO IT• INCREASE YOUR EMOTIONAL
INTELLIGENCE (EQ/EI) • PRACTICE THOSE SKILLS• ASK FOR ONGOING FEEDBACK
INSIGHT #4LEADERSHIP & INDIVIDUAL
CONTRIBUTION REQUIRE DIFFERENT & OPPOSITE
SKILLS SETS AND MOTIVATIONS.
WHAT CAN YOUDO
• CHANGE YOUR MINDSET TO: WE VS. ME• GET OUT OF THE ‘WEEDS’ AND LEAD• TAKE RESPONSIBILITY FOR YOUR ‘POND’• INVEST OFTEN IN YOUR TEAMS
INSIGHT #5LEADING IS ALL ABOUT
RELATIONSHIPS.
WHAT CAN YOUDO
• BUILD A HEALTHY CULTURE • BUILD TRUST ON PURPOSE• WALK AROUND ‐ A LOT• ONLY LEAD IF YOU LIKE IT • MODEL HOW YOU WANT OTHERS TO
BEHAVE
INSIGHT #6LEARNING THE ‘SOFT’ SKILLS
ISHARD!
WHAT CAN YOUDO
• LISTEN MORE THAN YOU TALK• INCREASE STAFF ENGAGEMENT• DECIDE THAT HAVING EXCELLENT DIALOGUE
SKILLS IS A PRIORITY• TAKE A GOOD LEADERSHIP COURSE!• APPLY YOUR LEARNING
INSIGHT #7MOST CHANGE EFFORTS FAIL…AND THEY DO NOT HAVE TO.
WHAT CAN YOU DO
• HAVE & USE A CHANGE PROCESS• EMPOWER AND ENGAGE THOSE PEOPLE
WHO ARE AFFECTED BY THE CHANGE PROCESS
• PULL…DON’T PUSH CHANGE• COMMUNICATE X7
INSIGHT #8LEADERS CREATE…ANDLEADERS DESTROY
WORKPLACE CULTURES.
WHAT CAN YOUDO
• KNOW: THE CULTURE IS YOUR RESPONSIBILITY• COMMUNICATE A CLEAR MISSION, VISION,
AND VALUES THAT ALIGN WITH EACH OTHER• BE AGILE: ASSESS‐CORRECT‐ASSESS...• CELEBRATE YOUR PEOPLE & SUCCESS
WHAT ‘FLAVOR’ IS YOUR CULTURE?
LET’S TAKE THE C.A.T. SCAN (Cultural Analysis Tool)
WHAT QUESTIONS DO YOU HAVE?