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79_559915 bindex.qxd 5/24/04 2:46 PM Page 370
COPYRIG
HTED M
ATERIAL
Numbers & Symbols( ) parentheses, tips for
searching, 11* (asterisks), tips for
searching, 11, (comma), tips for searching, 11– (minus sign), tips for
searching, 11“ (quotes), tips for searching, 113-window sniping, procedure, 24225 Fifth Avenue, 38802.11a wireless network, 346802.11b wireless network, 346802.11g wireless network, 347
AAAA Seller auction management
software, 342AARP (American Association for
Retired Persons), marketingand, 305
About Me pagedescription, 364eBay activity, 359examples, 361–363feedback examples, 359HTML codes, 360–361introductory paragraph, 359logo, 359overview, 358payment, 359previewing, 360return policy, 359searchable index, 359setup, 359–360
Indexshipping, 359title, 359Web site links, 359
Acceptance setting, Giving Works,338
accessibility issuesDOUA (Disabled Online Users
Association), 296overview, 295–296tools, 298Windows operating system,
297–298account setup, AdWords, 316–317accounting. See bookkeepingaccounts payable
definition, 364overview, 285
accounts, PayPal, types of, 180accounts receivable, definition,
364Active Listings link (Selling
Manager), 93active listings, tracking, 91Ad Creation Wizard, 331–332Add New Search link, Favorite
Searches, 15Add to My Favorite Searches link,
13–14addresses
buyers (Selling Managerreports), 166
lost packages, address problems, 237–239
merchandise sources, importance of, 43
unconfirmed, warning about,171
advance order, definition, 364
Advanced Picture Service. SeePicture Services
Advanced Search feature, completed item searches, 10
advertising. See also co-op advertising; eBay Banners
budget, 364creating ads, 331–332previewing ads, 330–331rates, 331running multiple times, 331
AdWords. See also eBay Bannersaccount setup, 316–317CPC (Cost per Click), 316CTR (Click Through Rate), 316daily budget, 316introduction, 316keywords, 316
air packing pillows, 212Airborne, insurance rates, 235All Items List banner link, 325ambient light photography
Cloud Dome lighting tool,114–117
overview, 114–115American Express, FedEx Ground,
saving money with, 232Americas Mart, 38AOL
Hometown Page, PayPal BuyNow button, 186
uploading pictures to, 129–131API (Application Program
Interface), definition, 364apparel/merchandise mart,
definition, 364Archived Listings link (Selling
Manager), 94
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eBay Timesaving Techniques For Dummies372
archives, definition, 364Ask Seller a Question link, 30asterisks (*), tips for
searching, 11attachments to e-mail, spam and,
350Auction Goods (off-eBay) option
(PayPal), 177auction management tools
auction listing software and,340
consignment tracking, 342cost, 341designing listings, 341e-mail management, 341feedback, 341image hosting, 341inventory tools, 342sales information, 341sales reports, 341sales tax, 342shipping, 342software, 340uploading listings, 341
auction numbers, search box and, 12
Auction tools (PayPal), 203–204
Auction Wizard 2000 auctionmanagement software, 342
AuctionHawk auction management software, 342
AuctionHelper auction management software, 343
auctionsBuy It Now option, 18data, reports containing, 169ending strategies, overview,
57–59Giving Works, timeline, 338multiple item (Dutch), 17–18
multiple item (Dutch), biddingstrategies, 26
number of days to run, 59relisting items after a win,
advantages of, 85–86relisting items after no sale,
advantages of, 86single-item (traditional),
16–17start time, planning, 59–61winners, notifying, 147
AuctionTamer auction management software, 342
AuctionWorks auction management software, 343
Auctiva auction managementsoftware, 342
aunt*pattie About Me page, 363Auto Return tool (PayPal), 204availability
e-mail notification about items, 14
researching, 10traditional sources,
checking, 34
BB2B (business to business),
definition, 364B2C (business to consumer),
definition, 364Baby Boomers, marketing to, 305back order, definition, 364balance sheets, overview, 285banner ads. See also eBay
Bannersoverview, 322
barcode, definition, 365basic stock method, definition,
365
batteries, digital cameras,104–105
bid increments, listing of, 25bid shielding, defined, 49bid siphoning, defined, 49bidding
alternatives, 9banner ad placement, 323banner viewing priority, 326bid shielding, 49bid siphoning, 49bidding increments, sniping
and, 25multiple item (Dutch)
auctions, strategies, 26procedure, multiple-item
(Dutch) auctions, 17–18procedure, single-item
auctions, 16–17proxy system, 16shill bidding, 49sniping techniques, 23–25
BidRobot.com, overview, 25bids placed (number of), bidding
strategy and, 17Big Lots Wholesale, 44Billpoint, fate of, 175–176birthdays, as passwords, 356Black Friday, definition, 365bold type (HTML tag for), 137boldface title (listing option),
overview, 67BOM (beginning-of-month),
definition, 302, 365bonding
buySAFE, 319definition, 365delivery and, 319guarantees and, 319insurance and, 319introduction, 318
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Index 373
items, 320payment and, 319problem resolution, 321refund policy and, 319requirements, 319–320return policy and, 319sellers, 319–321shipping and, 319
bookkeepingoverview, 280–281PayPal, shipping records and,
192professional services, 279–280QuickBooks, overview,
281–282QuickBooks, posting sales, 282
boxescost calculations, 73shipping materials, 215
brand-name wholesale sources,Luxury Brands, LLC, 45
brick-and-mortar sources, checking, 34
brightness and contrast editing(photographs), importanceof, 120
brokers, chain of supply, place in, 40
bubble wrap, 213budgets
advertising, 364sellers, 329
bulleted lists (HTML tag for), 138business
corporations, 275licenses, 276limited liability corporations
(LLC), 275–276partnerships, 274–275planning, six-month
merchandise plan, 301–303sole proprietorships, 274
Business account (PayPal)compared to Premier
account, 69overview, 180shopping invitations,
requirements for, 198business formulas, definition,
365business Web sites, PayPal
advanced coding for, 185–186
basic coding for, 184–185implementing on, 181–182payment button, creating,
182–183payment page creation,
183–184usefulness of, 181
businesses, naming, 273–274Buy It Now option
avoiding bidding and, 18definition, 365one-day auction strategies, 59overview, 66–67PayPal payment, 19
Buy Now Buttons (PayPal), creating, 182–183
buyer protection plan (PayPal),177–178
Buyer Protection Program eBay, 52–53PayPal, 52SquareTrade, 33
buyersinformation about (Selling
Manager reports), 166information confirmation,
147–148protecting, bonding and, 319
buyer’s premium, definition, 365
buySAFEbonding and, 319bonding requirements, 320The Hartford Financial
Services Group, 319problem reporting, 321
CCalifornia Apparel News, 42California Market Center, 37–38cameras. See digital camerasCancel Transaction Page setting
(PayPal Selling Single Itemspage), 183
cannibalization, definition, 365case sensitivity, password
security and, 356CDs, digital cameras and, 104Certified Public Accountants,
overview, 280CES (Consumer Electronics
Show), 39chain of supply, merchandise
sources, 40ChannelAdvisor auction
management software, 343characters, password security
and, 356charities
gifts-in-kind, 335MissionFish, 336
Charity link, Giving Works, 336Charlotte Merchandise Mart, 38checking accounts
deposits to (PayPal), 200shopping invitations (PayPal),
requirements for, 199Chicago Merchandise Mart, 38classified ads, merchandise
sources, 42
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eBay Timesaving Techniques For Dummies374
click-throughsbanner ads, 322cost, 323keywords and, 322–323
close-ups (photography), 106clothespins, clothing
photography, 113clothing, photographing, 109–113Cloud Dome (ambient light
photography), 114–117COD (collect on delivery),
definition, 365codes (HTML). See tags (HTML)coins, photographing, 116color font (HTML tag for), 137color temperature, photography
lighting, 105Columbus Gift Mart, 38comma (,), tips for searching, 11comma-delimited files (reports)
advantages of, 187–188defined, 190
comments (feedback)problems and, 321scoring of, 31
community values, 254CompactFlash memory cards,
digital cameras and, 104comparisons
price research, 10–11traditional and Internet
sources, checking, 34completed items, price
comparison research, 10Completed Items view (Display
options), defined, 12compression (computer images)
defined, 119Paint Shop Pro and, 124
computeraccessibility issues, 297–298backing up records, 289
health considerations, 291–294postage, printing, 221–222Turbo Lister, system
requirements, 78congratulations messages
(auction results), 147–148consignment selling, definition,
365consignment tracking, auction
management tools and, 342Consumer Electronics Show
(CES), 39contact numbers, password
security and, 357coolebaytools.com, 106co-op advertising
creating ads, 331–332definition, 328, 365eBays payment, 329PowerSellers and, 329rates, 331reimbursement and, 330running ad multiple times, 331
corporations, overview, 275Cortese, Joe (About Me page),
363cosmiquemuffin About Me page,
361–362cost. See also payment; PayPal
auction management toolsand, 341
banners, 323calculating, 70click-throughs, 323co-op advertising, 329drop-shipping services, 46eBay Banners, 327eBay Store requirements,
247–248FeeFinder, 69–70fees, listing upgrades, 66–67fees, minimizing listing fees, 65
fees, overview, 64fees, reserve prices and,
65–66Final Value fees, 68listing upgrades, fees and
descriptions, 66–67nonprofits and, 339PayPal fees, 68–69picture services, 67–68Selling Manager, 165uploading pictures, 127
cost of goods, definition, 365cost of goods sold, definition, 365costs
shipping, calculating, 72–74shipping options, 218UPS compared to USPS, 227USPS services, 220
CPC (Cost per Click)AdWords, 316, 317eBay Banners, 326
credit cardsFedEx, saving money with, 232PayPal, 176shopping invitations (PayPal),
requirements for, 198virtual MasterCard (PayPal),
200–201cropping photographs, 120Cross Promotion Program
Participation page, 308cross-promotions
editing items, 310–311filmstrips, 307–308gallery items, 308Item Sort, 308Participate in eBay
Merchandising link, 308relation to item being sold, 308selling format, 308setup, 308–309status, 309
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Index 375
Cross-Promotions area (SellingManager), 94
CTR (Click Through Rate)AdWords, 316definition, 365
currency conversion, fee(PayPal), 180
customer relationse-mail messages, 148–149problem resolution and, 321thank you e-mail, 149
customersdemographics, 304marketing generations,
304–306CuteFTP
uploading pictures, 128–129uploading pictures to AOL,
129–131CuteHTML, obtaining, 140
Ddaily budget, AdWords, 316, 317Dallas Market Center, 38DAZzle (endicia.com), shipment
tracking, 158–159Debit bar (PayPal virtual
MasterCard), 200DeepAnalysis software, overview,
70–71DEK Auction Manager auction
management software, 342delivery, bonding and, 319Delivery Confirmation option
(PayPal USPS shipping), 194Delivery Confirmation (USPS)
free, obtaining, 220–221online, 221overview, 157–158, 220PayPal and, 193procedure, 158
delivery times, USPS, 219demographics
definition, 365overview, 304–306 (See also
marketing generations)Denver Merchandise Mart, 38Department of Trade and
Industry (United Kingdom),fraud protection, 54
deposits (PayPal), options, 200design considerations, listings,
Turbo Lister and, 81–82designing listings, auction
management tools, 341DHL, insurance rates, 235digital cameras
battery life, 104–105removable media, selecting,
104scanners and, 105selecting, 103–104setup options, 106
digital zoom (digital cameras),defined, 104
directories (computers), reports,creating for, 167
disclosure, merchandise advertising, FTC rules, 49
discountsFirst-Time User, 324Introductory, 324
Display options (searching)links in, overview, 12price comparisons, 10
Display Value of Postage on Label option (PayPal USPSshipping), 194
documentation, Fraud Alertrequirements, 53
domain name, definition, 365donations, Giving Works, 336
Dorothy Nelson About Me page,361–362
DOUA (Disabled Online UsersAssociation), 295, 296
double opt in, definition, 365Download History page (PayPal),
190downloading
CuteHTML software, 140music on pages and, speed
considerations, 132PayPal reports, 188, 190Selling Manager, 92Selling Manager reports,
166–167Turbo Lister software, 79
dressmaker’s forms, clothing photography, 112
drop-off locations (shipping),locating, 217–218
drop-shipperdefinition, 27, 365locating, 46out-of-stock, handling, 47overview, 45–46
Dryel, clothing photography and,111
dumpster diving, definition, 366Dutch (multiple item) auctions
bidding strategies, 26overview, 17–18
duty, definition, 366
EEAN (European Article Number),
definition, 366early adopters, definition, 366eBay Banners. See also AdWords
campaign setup, 324–325cost, 323, 327
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eBay Timesaving Techniques For Dummies376
eBay Banners (continued)
CPC (Cost per Click), 326creating banners, 323–324designing banners, 324keywords, 324–325links, 325targeting, 325–326uploading banner, 326viewing priority, 326
eBay Communityevents, visiting, 269navigation, 266–267news area, 268overview, 266People hub, joining, 270posting to boards, procedures,
268–269Talk area, 267–268
eBay HTML tags, 361eBay Marketplace, setup, 311–312eBay Stores
costs associated with, 247–248Fixed Price sales and, 19Good Till Canceled listings,
ending, 91reports, information in, 169requirements for opening, 246searching, 12–13setup considerations, 248–249setup considerations, store
aesthetics, 250–251setup considerations, store
content, 249–250store home page, creating, 252store types, selecting, 246–247
eBay time, chart of, 59–61eCheck (PayPal), 176editing PayPal reports, 191editing photographs. See Picture
Serviceselectrical outlets, Powerline
network, 344
e-mailaddress, hiding from
spammers, 349available items, notification
about, 14congratulations message,
147–148customer relations, 148–149end-of-transaction, posting
feedback, 164Item Did Not Sell notice,
relisting items from, 88–89password, changing, 353–354payment notification (PayPal),
155PayPal reports, organizing, 189phone numbers, obtaining, 171protecting yourself from
spam, 43Selling Manager, templates, 150UPS, shipment tracking, 159
e-mail management, auction management tools, 341
E-mail Message to Buyer option(PayPal USPS shipping), 194
emotional buying motive, definition, 366
endicia.com, shipment tracking,158–159
Enrolled Agents, overview, 280EOM (end-of-month), definition,
302, 366escrow, definition, 366escrow fraud, defined, 49escrow transactions, protecting
yourself during, 49eSnipe.com, overview, 25estate auctions, merchandise
sources, 37Ethernet bridge, wall-plugged,
345
Ethernet cards, Powerline networks, 345
even pricing, definition, 366Excel (Microsoft)
comma-delimited files and, 188spreadsheets, customizing for
reports, 168–169export, definition, 366expos/trade shows, pricing
strategies, 366
Ffad, definition, 366fashion followers, definition, 366Favorite Searches, overview,
13–15FBI, fraud protection, 54FDIC pass-through insurance,
PayPal and, 199Featured Shop status (PayPal),
199–200Federal ID Number (FEIN), 276Federal Tax ID number,
importance of, 44Federal Trade Commission (FTC).
See FTC (Federal TradeCommission)
FedExaccounts, obtaining, 230–231claims for lost shipments, 241insurance rates, 235online shipping form, 232–233overview, 229–230
FedEx Groundoverview, 230rates, 231–232shipment tracking, 160
feedbackAbout Me page, 359auction management tools, 341
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background about, 161definition, 366drop-shipping out-of-stock
situations and, 47end-of-transaction e-mail,
posting from, 164follow up, 162–163hiding, 163information about (Selling
Manager reports), 166Leave Feedback link, 162non-paying buyer, usefulness
of, 170–171overview, 161recovering from negative, 163replying to, 162Selling Manager, posting from,
163viewing other members’, 162
Feedback Forum Review andRespond page, responding tofeedback, 162
feedback link, congratulationsmessage (auction results),148
Feedback rating link, 29feedback (sellers)
counting of comments, 31evaluating, 28–31recent ratings, importance
of, 31software for checking, 31–32
Feedback Summary, overview, 28FeeFinder, overview, 69–70fees
calculating, 70currency conversion (PayPal),
180eBay Store requirements,
247–248FeeFinder, 69–70
Final Value fees, 68Final Value fees, obtaining
credit for non-paying buyer,172
listing fees, minimizing, 65listing, Selling Manager report
limitations, 166listing upgrades, 66–67overview, 64PayPal, 68–69, 176PayPal accounts, 180picture services, 67–68reserve prices and, 65–66Selling Manager subscription,
165FEIN Federal ID Number, 276fictitious name statements, legal
requirements, 273–274FIFO, definition, 366Final Value fees
credit, obtaining for non-paying buyer, 172
overview, 68First Class Mail (USPS)
Delivery Confirmation, 193overview, 219
First-Time User discount, 324Fixed Price sales, overview,
18–19fixed-price sale, definition,
366floppy disks, digital cameras and,
104FOB (freight on board), definition,
43, 366focal length (digital cameras),
106font color (HTML tag for), 137font size (HTML tag for), 137fonts, HTML text display,
preparation, 135
fraud. See also spambid shielding, 49bid siphoning, 49Department of Trade and
Industry (United Kingdom), 54
escrow fraud, 49FBI, 54FTC, 54money-wire fraud, 49National Fraud Information
Center, 54PayPal protection, 53–54recognizing, 48–49reporting, 49–51shill bidding, 49transactions, handling bad,
51–53United States Postal
Inspector, 54Fraud Alert, procedure, 53freight on board (FOB),
defined, 43froogle.com, 34FTC (Federal Trade Commission)
definition, 366fraud protection, 54merchandise advertising
accuracy rules, 49Prompt Delivery rules, 48spammers and, 352
FTP (File Transfer Protocol)definition, 366software, obtaining, 127–128
GG&A (general and administrative)
costs, calculating, 73–74gallery items, cross promotion
and, 308
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Gallery listing option, overview,66
Gallery View (Display options),defined, 12
garment racks, photographingclothing, 110
gems, photographing, 115Gen Xers, marketing to, 305–306Gen Y, marketing to, 306general and administrative costs,
calculating, 73Generation N, marketing to,
306The Gift Center, 38Gifts View (Display options),
defined, 12gifts-in-kind, definition, 335Giving Works
Acceptance setting, 338auction timeline, 338Charity link, 336directory listing of
organization, 337–338launch, 336organization registration, 338
global marketplace, definition,366
GMS (Gross Merchandise Sales)definition, 366PowerSeller level and, 329
Good Till Canceled listings, ending, 91
Goods (other) option (PayPal),177
GoogleAdWords, 316–317history of, 314–315spiders, 315Zeitgeist, 313–314
Google searchesshipment tracking and, 159wholesale jobbers, 42
wholesale sources, list of, 42for your store, 315
Googlebot, 315graphics programs, banner
creation and, 323gross, definition, 366growth stage, definition, 366GTC (Good Till Canceled) listings,
ending, 91guarantees
bonding and, 319liquidation merchandise, 43
GutCheck software, 31–32
Hhack discovery, 353–354hard goods, definition, 367The Hartford Financial Services
Group, buySAFE and, 319headline style text HTML tag,
138health considerations, 291–294hiding
e-mail address from spammers, 349
feedback, 163High Bidders link, Dutch
auctions, 17high-speed connection, Powerline
network integration, 345history
Google, 314–315Zeitgeist, 313
holographic items, photographing,116
Hometown Page (AOL), PayPalBuy Now button, adding, 186
horizontal line HTML tag, 138hot items
definition, 367locating, 61–62
HTML (HyperText MarkupLanguage)
advantages, 132capital letters in titles, 133formatting with CuteHTML,
141–142negative comments in listings,
134overview, 134–135principles of operation,
135–136tables, creating, 136–137tags unique-to-eBay, 360–361templates, creating with
CuteHTML, 140–142templates, online source for,
143templates, overview, 139text display, fonts and, 135titles, advice on creating, 133
Hudson, Shelly (About Me page),363
hybrid networks, 347hyperlinks
CuteHTML, 141HTML tag, 138
HyperText Markup Language. SeeHTML (HyperText MarkupLanguage)
Iidentification requirements
Federal Tax ID, 44merchandise sources, 39
image hosting, auction management tools, 341
image-editing softwareessential edits, 120overview, 119–120Paint Shop Pro, procedures,
120–124
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Index 379
imports, definition, 367impression, definition, 367initial markup percentage,
definition, 367InkFrog auction management
software, 343Insert Your Logo setting (PayPal
Selling Single Items page),183
Instant Payment Notification tool(PayPal), 203
instant transfer (PayPal), 176insurance
bonding and, 319FDIC pass-through, PayPal and,
199major carriers’ rates, 235private sources, 235–236self-insuring items, 234–235Universal Parcel Insurance
Coverage, 224insurance service (USPS), 220International Home
Furnishings, 38Internet
comparative shopping, 34HTML templates, source for,
143merchandise sources, 43–45shipment tracking, USPS, 158
Internet Explorer, version requirements, Turbo Lister, 78
introduction stage, definition,367
Introductory discount, 324inventory
auction management toolsand, 342
avoiding, 45investments, PayPal Money
Market Fund, 199
invoicesdefinition, 367eBay, 151–152PayPal, 21–22, 150–151Selling Manager, automatically
invoicing, 149–150irregulars, definition, 367IRS Certified Preparers
(volunteer), overview, 280
ISBN (International StandardBook Number), definition,367
ISPs (Internet Service Providers)free storage, overview, 127uploading pictures to,
128–129italic type (HTML tag for), 137Item Did Not Sell notice, relisting
merchandise, 88–89item numbers (Selling Manager
reports), 166Item Options setting (PayPal
Selling Single Items page),183
Item Sort, cross promotion and,308
item subtitle (listing option),overview, 67
Item(s) Being Shipped to YourBuyer option (PayPal USPSshipping), 194
Items I’m Selling page (My eBaypage), listing management,90–92
Items I’ve Sold pagefeedback, posting, 164tracking payments, 154
Items List banner link, 325Items Near Me view (Display
options), defined, 12
Jjewelry, photographing, 115job lots, definition, 41, 367jobbers
chain of supply, place in, 40locating, 42
Joe Cortese About Me page, 363
KKansas City Gift Mart, 38keystone, definition, 367keywords
AdWords, 316, 317banners, 324–325click-throughs and, 322–323targeting with, banners and,
325–326keywords (searches), specificity,
importance of, 10
LThe L.A. Mart, 38label printers, 222–223labels, shipping (PayPal USPS),
195launching, Turbo Lister, 79–80layaway, definition, 367Leading Edge Boomers,
marketing to, 305Leave Feedback link, 162Leave Feedback page (Items I’ve
Sold page), feedback, posting, 164
legal issuesbusiness names, 273–274FEIN (Federal ID Number), 276fraud, recognizing, 48–49licenses, 276reselling requirements, 36
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letter/number mix, passwordsecurity and, 356
licenses, businesses, 276licensing, reselling
requirements, 36LIFO (Last In First Out),
definition, 367lighting, photographs
ambient lighting, 114–117clothing, 112overview, 105–106
limited liability corporations(LLC), overview, 275–276
Lindhorst, Steve (About Mepage), 362
line break HTML tag, 137links. See also hyperlinks
About Me page, 359banners, 325
liquidation merchandiseadvice about, 35–36overview, 43
Liquidation.com, 44liquidations, defined, 42listing fees
minimizing, 65Selling Manager report
limitations, 166table of, 65
listing HTML tag, 138listing upgrades
fees for, 66–67picture services, 67–68
listings. See also HTML(HyperText MarkupLanguage)
item descriptions, advice oncontent and wording,133–134
managing, active listings, 91
managing, overview, 90–91managing, Selling Manager
software, 92–94managing, sold items, 92managing, unsold items, 92statistics gathering, 97–99Turbo Lister, creating, 80–84
Lloyd’s of London, shipping insurance, 235–236
logoAbout Me page, 359definition, 367
loss leader, definition, 367Luxury Brands, LLC, brand-name
wholesale goods, 45
Mmacro settings (digital cameras),
106mailing envelopes, 213–215mailing labels, label printers,
222–223mailing lists, spam, protecting
yourself from, 43MailWasher Pro, 349managing listings
active listings, 91overview, 90–91Selling Manager software, 92–94sold items, 92unsold items, 92
mannequinsclothing photography, 111–113definition, 367
manual sniping, overview, 24manufacturers, chain of supply,
place in, 40manufacturer’s reps, chain of
supply, place in, 40
markdown, definition, 367market analysis tools,
DeepAnalysis software, 70–71marketing
AdWords, 316–317banners, targeting, 325–326cross-promotions, 307–311Zeitgeist and, 314
marketing generationsBaby Boomers, 305Gen Xers, 305–306Gen Y, 306Generation N, 306Leading-Edge Boomers, 305Post-War Generation, 305Trailing-Edge Boomers, 305World War II, 304–305
markup, 367markup percentage, initial, 367marsha_c About Me page, 361MasterCard, PayPal, 200–201maturity stage, definition, 367Me icon, 29Media Mail (USPS)
Delivery Confirmation, 193overview, 219
mediation, problem resolutionand, 321
member profile, viewing, 162memory cards, digital cameras
and, 104Memory Stick (Sony), digital
cameras and, 104merchandise
advertising accuracy, FTCrules, 49
hot items, locating, 61–62qualifying, 41questionable, reporting, 49–51relisting after a win,
advantages of, 85
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relisting after no sale, advantages of, 86
relisting, Item Did Not SellNotice, 88–89
relisting, My eBay page, 87relisting, overview, 86relisting, Second Chance
offers, 88relisting, Selling Manager,
87–88merchandise plan, definition, 367merchandise sources
chain of supply, 40Consumer Electronics Show, 39drop-shippers, 45–47identification requirements, 39Internet sources, 43–45local, 36Luxury Brands, LLC, 45manufacturers’ outlet
stores, 42merchandise marts, 37–38negotiation, role of, 40newspaper auction listings,
36–38overview, 35–36protecting yourself during
transactions, 43trade publications, 42wholesale, 36wholesale trade shows, 39
merchandising calendar, 61–62merchant amount, definition, 368Merchant rate (PayPal), 180
qualifying, 69Merchant tools (PayPal),
overview, 202–204Meridian auction management
software, 343metallic items, photographing,
116
Miami Merchandise Mart, 38Michigan Gift Mart, 38Microsoft Excel
comma-delimited files and, 188spreadsheets, customizing for
reports, 168–169Microsoft Works
comma-delimited files and, 188spreadsheets, customizing for
reports, 168–169middleman, definition, 368mini CDs, digital cameras and,
104Minneapolis Gift Mart, 38minus sign (-), tips for
searching, 11MissionFish
charities and, 336contributions, 337
misspellings, including in searchparameters, 14
models, clothing photography,110
molded body forms, clothing photography, 112
Money Market Fund (PayPal),shopping invitations, requirements for, 199
money-wire fraud, defined, 49monitors (computers),
resolution, photographs and,118–119
More on eBay, searching eBayStores, 13
mother’s maiden name, secretquestion, 356
MSRP (Manufacturer’s SuggestedRetail Price), definition, 368
Multiple Currencies tool (PayPal),203
multiple item (Dutch) auctionsbidding strategies, 26overview, 17–18
multiple items, selling withoutfees, 66
multiple word searches, tips forsearching, 11
music, disadvantages, 132My eBay Bidding/Watching page,
payment from, 22My eBay Favorites
eBay Stores and, 13sellers, adding, 15
My eBay pageFavorite Searches, 13–15feedback, posting, 164listing management, overview,
90–91payments, tracking, 153–155relisting merchandise from, 87
My Pictures folder (Windows),organizing photographs and,126
My Store banner link, 325
Nnames
as password, 357password security and, 357
National Fraud InformationCenter, fraud protection, 54
Navigation bar, Advanced Searchfeature, 10
negative feedback, checkingfor high-volume sellers, 31–32
negotiation, role in merchandiseacquisition, 40
Nelson, Dorothy (About Mepage), 361–362
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networkshybrid, 347introduction, 344Powerline network, 344–345wireless, 346–347
The New Mart, 38New York Merchandise Mart, 38newsletters, spam, protecting
yourself from, 43newspaper auction listings,
merchandise sources, 36–38noblespirit About Me page, 363Non-Paying Buyer Alert
filing, 171–172removing from buyer’s record,
172nonprofit organizations
fees, 339Giving Works listing, 337–338MissionFish and, 336registering with Giving Works,
338sales for, 337selling to benefit, 337
numbered lists (HTML tag for),138
Oodd-cent pricing, definition, 368off-price lots, defined, 42off-price merchandise, definition,
368one-day auctions, overview, 59online postage service, cost
calculations, 74online services, sniping, 24–25open to buy, definition, 368opt in, definition, 368optical zoom (digital cameras),
defined, 104
Optional Instructions setting(PayPal Selling Single Itemspage), 183
Options setting (PayPal SellingSingle Items page), 183
outlet stores, merchandisesources, 42
out-of-stock (drop-shipping), 47overnight shipping, USPS, 157overruns, defined, 42
Ppackage pickup
UPS, 228USPS, 223
Package Size menu (PayPal USPSshipping), 193
Package Tracker (Yahoo!), 159packing materials
air packing pillows, 212boxes, 215bubble wrap, 213mailing envelopes, 213–215newsprint, 213overview, 211–212packing peanuts, 212–213void fill, 212
packing peanuts, 73, 212–213packing tape, cost calculations,
73padded mailers, cost
calculations, 73page refresh rate, sniping and, 24Paid and Ready to Ship link
(Selling Manager), trackingpayments, 154
Paint Shop Pro, overview, 119pallet, defined, 42paragraph HTML tag, 137
Parcel Post (USPS)Delivery Confirmation, 193overview, 219
parentheses ( ), tips for searching, 11
Participate in eBay Merchan-dising link, cross-promotionand, 308
partnerships, overview, 274–275pass-through insurance (FDIC),
PayPal and, 199passwords
birthdays as, 356case sensitivity, 356changing, 353characters in, 356contact numbers, 357hacks, 356–357letters/numbers mix, 356names as, 357proper nouns, 356reporting hacks, 353secret question, 355–356selection tips, 356–357
Patti (Louise) Ruby About Mepage, 363
Paying for eBay Items option(PayPal), 177
payment. See also cost; PayPalAbout Me page, 359bonding and, 319checking for, 153drop-shipping services, 46Fraud Alert requirements, 53information about (Selling
Manager reports), 166method of, checking
(PayPal), 21My eBay Bidding/Watching
page, 22Non-Paying Buyer Alert, filing,
171–172
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Index 383
non-paying buyers, adviceabout, 171
PayPal, 20–22PayPal categories, 176–177PayPal, money transfer types,
176PayPal protection plans,
177–179PayPal Verified rating, 179Post-Sales Manager (PayPal),
204–206shipping calculator, 20terms of, customer relations
e-mail, 148–149tracking, My eBay page, 154tracking, overview, 153–154tracking, Selling Manager,
154–155x.com, 175
Payment Landing Page setting(PayPal Selling Single Itemspage), 183
Payment Request Wizard forOutlook (PayPal)
overview, 204running, 206–208
PayPal. See also cost; paymentadvantages of, 68–69balances, use of, 176Business account, 180business Web sites, advanced
coding for, 185–186business Web sites, basic
coding for, 184–185business Web sites, imple-
menting on, 181–182business Web sites, overview,
181business Web sites, payment
button creation, 182–183business Web sites, payment
page creation, 183–184
Buy It Now option and, 19buyer protection plan, 177–178claims under buyer protection,
178currency conversion fee, 180deposit options, 200FDIC pass-through insurance,
199fees, 68–69, 176fraud protection, 53–54, 350history of, 175–176invoices, 150–151Merchant rate, 180Merchant tools, 202–204method of payment,
checking, 21Money Market Fund, shopping
invitations and, 199money transfer types, 176multiple items, account page
and, 21–22overview, 20payment categories, 176–177payments, tracking, 155–156Personal account, 180postage, bookkeeping and, 192Post-Sales Manager, 204–206Premier account, 180proof of shipment, USPS
Delivery Confirmation, 158protection plan qualifications,
179–180QuickBooks and, 282–283referral program, 201reports, customizing, 188–189reports, default information in,
188–189reports, downloading, 188, 190reports, editing, 191reports, organizing, 189reports, overview, 187–188
reports, saving, 190seller protection plan, 178–179shipping through, advantages
of, 192shipping through, basic
procedure, 192–193shipping through, UPS and,
195–196shipping through, USPS and,
193–195Standard rate, 180
PayPal Buyer Protection Offered, 30
PayPal Items view (Displayoptions), defined, 12
PayPal ShopsFeatured status, 199–200overview, 197reports, hit statistics, 200Seller Reputation number,
197–198shopping invitations and, 198
PayPal Verified rating, defined,179
Pending Listings link (SellingManager), 93
penetration pricing, definition,368
People hub (eBay Community),joining, 270
Personal account (PayPal), 180pet’s name, secret question, 356phone numbers
obtaining, 171phony, reporting, 52USPS, shipment tracking, 159
photographsambient light photography,
overview, 114–115close-ups, 106
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photographs (continued)
clothing, 109–110clothing studio essentials,
111–113Cloud Dome lighting tool,
114–117digital cameras, selecting,
103–104file compression and,
119hard to shoot items,
115–116image-editing software,
119–124ISPs, free storage and,
127–131lighting, 105–106mistakes to avoid, 106–108organizing, 126Picture Services, editing
pictures, 127Picture Services, overview,
125–126Picture Services, uploading to,
126–127scanning, 105size issues, 118–119viewing resolutions, 119
physical inventory, definition, 368
pickup service (USPS), 220Picture Services
editing pictures, 127fees, 67–68overview, 125–126uploading, cost of, 127uploading to, 126–127
pictures. See also photographshyperlinking HTML tag for,
138plagiarism, definition, 368
postageonline service, cost
calculations, 74PayPal, bookkeeping and, 192USPS, printing from computer,
221–222Post-Sale Manager (PayPal),
payments, tracking, 155–156Post-Sales Manager (PayPal),
204–206Post-War Generation, marketing
to, 305Power Seller icon, 29Powerline network
benefits, 345electrical outlets, 344Ethernet bridge, wall-plugged,
345Ethernet cards, 345high-speed connection
integration, 345physical setup, 345requirements, 344–345router, 345
PowerSellersbenefits, 254co-op advertising and, 329discounts, 329GMS, 329levels and benefits, 254requirements, 253
PP icon (PayPal), defined, 177precious stones, photographing,
115Preferred Publisher Program,
PowerSeller discounts, 329Premier account (PayPal)
compared to Businessaccount, 69
overview, 180shopping invitations,
requirements for, 198
preservationpublishing About Mepage, 362
previewing ads, 330–331price comparison, procedure,
10–11price skimming, definition, 368price wars, definition, 368pricegrabber.com, 34pricing strategies
even pricing, 366fees, calculating, 70
Priority Mail (USPS), 219Delivery Confirmation, 193
privacy policies, importance of, 43
problem reportingbonding and, 321buyers’ comments and, 321buySAFE and, 321questionable auctions, 49–51
Problem Transaction report,buySAFE and, 321
product life cycle, definition, 368profile, viewing, 162profit & loss statement, overview,
286–287promotions, cross-promotions,
307–311Prompt Delivery rules (FTC),
fraud and, 48proper nouns, password security
and, 356protection, bonding and, 319protection plans (PayPal),
qualifications, 179–180proxy system (bidding),
defined, 16Public Accountants, overview,
280purchase order, definition, 368
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Index 385
Qqualifying merchandise,
overview, 41Quantity setting (PayPal Selling
Single Items page), 183Quasi-Cash option (PayPal), 177QuickBooks
overview, 281–282PayPal and, 282–283posting sales, 282
quotes (“), tips for searching, 11
RRead Feedback Review link, 30Ready to bid area, locating, 17Ready to bid or buy area, Buy It
Now option and, 18recent ratings (sellers),
importance of, 31rechargeable batteries, digital
cameras, 105record-keeping
backing up records, 289overview, 187professional services, 279–280saving records, 289shipping with PayPal and, 192
redirection in fraudulent messages, 351
referral program (PayPal), 201reflective items, photographing,
116refresh rate (Web pages), sniping
and, 24refund policy, bonding and, 319registered Trading Assistants,
co-op advertising and, 329reimbursement
ad approval and, 332co-op advertising and, 330
relisting merchandiseadvantages of, 85–86Item Did Not Sell notice, 88–89My eBay page, 87overview, 86Second Chance offers, 88Selling Manager, 87–88
removable storage (digital cameras), selecting, 104
reporting hacks, 353reports
accounts payable, 285auction management tools, 341balance sheets, 285comma-delimited files, 188eBay Stores, 169PayPal, customizing, 188–189PayPal, default information in,
188–189PayPal, downloading, 188, 190PayPal, editing, 191PayPal, organizing, 189PayPal, overview, 187–188PayPal, saving, 190PayPal Shops, hit statistics,
200profit & loss statement,
286–287Selling Manager, configuring,
167–168Selling Manager, downloading,
166–167Selling Manager, overview,
165–166spreadsheets, customizing,
168–169usefulness of, 165
researchbenefits, 27Favorite Searches, 13–15market analysis tools, 70–71overview, 95–96
price comparisons, 10–11searches, refining, 11–12sellers, assessment, 28traditional brick-and-mortar
sources, checking, 34ViewTracker, overview, 96–97ViewTracker, running, 97–99Yahoo! Daily Buzz, 62–63
reselling, legal requirements, 36reserve prices, fees
overview, 65–66table of, 66
resolution, computer monitors,118–119
return policyAbout Me page, 359bonding and, 319customer relations e-mail,
148–149returns, definition, 368Review Your Purchase Page,
overview, 21robots, Googlebot, 315router, Powerline network, 345Ruby, Patti (About Me page), 363
Ssales information
auction management tools, 341Selling Manager reports,
165–166sales record number (Selling
Manager reports), 165Sales Record page (Selling
Manager), posting feedback,163
Sales Status & Memo page(Selling Manager), trackingpayments, 154–155
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sales taxauction management tools
and, 342tracking, 285–286
Sales Tax setting (PayPal SellingSingle Items page), 183
sales techniquesad copy and photo
uniqueness, importance of, 45
auction ending strategies,57–59
auction start time, planning,59–61
hot items, researching, 61–62
HTML pages, advantages of,132
item descriptions, 133–134number of days to run
auctions, 59shipping cost considerations,
46Yahoo! Daily Buzz, 62–63
SalesCircular.com, 34San Francisco Gift Center, 38Save this Store in Favorites link,
searching eBay and, 13scams, spam, 348–349scanners
image resolution, 119selecting, 105
Search with your store bannerlink, 325
searches, About Me page, 359searching
auction numbers, 12Display options, 10eBay Stores, 12–13Favorite Searches, 13–15Fixed Price sales, 18–19
keyword specificity, importance of, 10
misspellings, including insearch parameters, 14
phone numbers, obtaining, 171refining search, 12shorthand for, 11wholesale jobbers, 42
Seattle Gift Center, 38Second Chance offers, relisting
merchandise, 88seconds, definition, 368secret question
mother’s maiden name, 356pet’s name, 356selecting, 355–356
securitybonding and, 319passwords, 356–357reporting hacks, 353WEP (Wired Equivalent
Privacy), 346Security Center link, questionable
merchandise, reporting, 50Selected link banner link, 325Sellathon software. See
ViewTracker softwareSeller Central, Hot Items page, 62Seller ID link, 29Seller Information box, checking,
importance of, 28seller protection plan (PayPal),
178–179Seller Reputation number (PayPal
Shops), 197–198Seller Tools box (Selling
Manager), 94sellers
assessment of, 28bonding, 319–321budgets, 329
favorite, saving for future reference, 15
feedback, evaluating, 28–31feedback, GutCheck software,
31–32nonprofit organization benefit,
337SquareTrade seal, 33statistics text, 29
Seller’s eBay Store link, 30selling format, cross promotion
and, 308Selling Manager
Active Listings link, 93Archived Listings link, 94auction management and, 341cross-promotion items, 309Cross-Promotions area, 94downloading, 92e-mail templates, 150feedback, posting from, 163invoicing automatically,
149–150overview, 92payments, tracking, 154–155Pending Listings link, 93relisting merchandise, 87–88reports, configuring, 167reports, downloading, 166–167reports, overview, 165–166Seller Tools box, 94Sold Listings feature, 94subscription fee, 165Summary page, 93
Selling Single Items page(PayPal), business Web pagecreation, 182–184
Service option (PayPal), 177Service Type menu (PayPal USPS
shipping), 193seven-day auctions, overview, 59
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sharpness editing (photographs),importance of, 120
Shelly Hudson About Me page,363
shill bidding, defined, 49Ship Manager (FedEx),
232–233shipping
About Me page, 359air packing pillows, 212amount paid, information
about (Selling Managerreports), 166
auction management toolsand, 342
bonding and, 319boxes, 215bubble wrap, 213calculating, 20claims for lost shipments,
FedEx, 241claims for lost shipments,
UPS, 240–241claims for lost shipments,
USPS, 239–240cost, competitive
considerations, 46costs, calculating, 72–74, 218Delivery Confirmation (USPS),
overview, 157–158Delivery Confirmation (USPS),
procedure, 157–158drop shipper, defined, 27drop-off locations, locating,
217–218endicic.com, tracking
shipments with, 158–159FedEx Ground, overview, 230FedEx Ground, rates, 231–232FedEx Ground, shipment
tracking, 160
FedEx, obtaining accounts,230–231
FedEx online shipping form,232–233
FedEx, overview, 229–230fraud and, 48front line concept, 216–217Google, tracking shipments,
159insurance, overview, 235lost packages, address
problems, 237–239mailing envelopes, 213–215newsprint, 213overview, 157packing materials, 211–212packing peanuts, 212–213PayPal, advantages of, 192PayPal, basic procedure,
192–193PayPal seller protection plan,
178–179PayPal, UPS and, 195–196PayPal, USPS and, 193–195self-insuring items, 234–235shippers, selecting, 216tracking shipments, overview,
157–158unconfirmed addresses,
warning about, 171Universal Parcel Insurance
Coverage, 224UPS (United Parcel Service),
costs compared to USPS,227
UPS (United Parcel Service),overview, 225–226
UPS (United Parcel Service),service classes, 226–227
UPS (United Parcel Service),shipment tracking, 159–160
USPS, classes of service,219–220
Yahoo, tracking shipments, 159
Shipping Address setting (PayPalSelling Single Items page),183
Shipping and Handling Fee setting(PayPal Selling Single Itemspage), 183
Shipping and payment detailsbox, shipping calculator, 20
shipping calculatorin listing, overview, 74–76overview, 20
shipping costs, price researchand, 11
Shipping Payment Informationoption (PayPal), 195
shoetime About Me page, 363Shooting Star auction
management software, 342shopping invitations (PayPal
Shops), 198shopping.com, 34shortcuts, search shorthand
suggestions, 11Show All Items in $ view (Display
options), defined, 12Signature Confirmation option
(PayPal USPS shipping), 194single-item auctions, overview,
16–17SKU (Stock Keeping Unit),
definition, 368SmartMedia cards, digital
cameras and, 104sniping
definition, 368manual method, 24online services, 24–25
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sniping (continued)
overview, 23software, 24
softwareAAA Seller management tool,
342antispam, 348auction management tools,
340–343Auction Wizard 2000
management tool, 342AuctionHawk management
tool, 342AuctionHelper management
tool, 343AuctionTamer management
tool, 342AuctionWorks management
tool, 343Auctiva management tool, 342ChannelAdvisor management
tool, 343CuteHTML, advantages, 139CuteHTML, obtaining, 140DeepAnalysis, 70–71DEK Auction Manager
management tool, 342FTP, obtaining, 127–128GutCheck, 31–32InkFrog management tool, 343MailWasher Pro, 349Meridian management tool,
343Paint Shop Pro, 119, 120–124Selling Manager, Active
Listings link, 93Selling Manager, Archived
Listings link, 94Selling Manager, Cross-
Promotions area, 94Selling Manager,
downloading, 92
Selling Manager, PendingListings link, 93
Selling Manager, Seller Toolsbox, 94
Selling Manager, Sold Listingsfeature, 94
Selling Manager, Summarypage, 93
Shooting Star managementtool, 342
sniping, 24Sparedollar management tool,
343Spoonfeeder management tool,
342spyware, dangers of, 96Turbo Lister, downloading, 79Turbo Lister, features, 77–78Turbo Lister, launching, 79–80Turbo Lister, system
requirements, 78Vendio management tool, 343ViewTracker, overview, 96–97ViewTracker, running, 97–99Zoovy management tool, 342
sold items, viewing, 92Sold Listings feature (Selling
Manager), 94sole proprietorships, overview,
274sorting, completed items list, 10sources of merchandise,
overview, 35–36spam
antispan software, 348attachments, 350definition, 368e-mail address, hiding, 349fraudulent e-mail from PayPal,
350To line, 350
MailWasher Pro software, 349protecting yourself from, 43recognizing, 349–351redirecting, 351scams, 348–349subject line and, 350
spamcop.net, 352SpareDollar auction management
software, 343spelling, searching, including
misspellings, 14spiders, Google, 315Spoonfeeder auction
management software, 342spot cleaners, clothing
photography and, 111spreadsheets
comma-delimited files, 188customizing for reports,
168–169spyware, dangers of, 96SquareTrade
bad transactions, reporting, 52Buyer Protection Program, 33overview, 261–262principle of operation,
262–264seal, obtaining, 264–265seal, overview, 33
stamps, photographing, 116Standard rate (PayPal), 180staple merchandise, definition,
368statistics gathering, ViewTracker
software, 97–99status, cross-promotion items,
309stealth indicia, defined, 222steamers
definition, 368photographing clothing,
110–111
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Steve Lindhorst About Me page,362
stock commodities, defined, 10stock-to-sales ratio, definition,
368stones (gems), photographing,
115Store Category banner link, 325StorePower, 46street price, definition, 368studios, photography, clothing,
111–113subject line, spam and, 350Summary page (Selling
Manager), 93Sumner publications, 44system requirements, Turbo
Lister, 78
Ttab-delimited files, defined, 190tables (HTML)
creating, 136–137creating with CuteHTML,
140–141tags for formatting, 138
tags (HTML), 135eBay-specific, 360–361listing of, 137–138
tax preparers, overview, 280taxes, record keeping and, 187teamredline.com, feedback
checking software, 31–32templates (HTML)
creating with CuteHTML,140–142
online source for, 143overview, 139
templates, Selling Manager, 150
ten-day auctions, overview, 59terminology, merchandise, 41–42text in banners, 324thank you e-mail, 149three-day auctions, overview, 59three-window sniping,
procedure, 24time (eBay time), overview, 59–61time left in auction, bidding
and, 17timeline, Giving Works auction,
338To line, spam and, 350totals, spreadsheets, calculating,
168trade publications, merchandise
sources, 42trademark authentication,
VERO, 45Trading Assistants
contract creation, 259–260directory, 255–256overview, 255promoting the business of,
257–259requirements, 256–257
traditional brick-and-mortarsources, checking, 34
Trailing-Edge Boomers, marketingto, 305
transactions. See also reportsbad, handling, 51–53escrow, protecting yourself
during, 49fraud, recognizing, 48–49Non-Paying Buyer Alert, filing,
171–172overview, 16PayPal Seller Reputation
number and, 197–198
phone numbers of parties,obtaining, 171
problems with, 170–171truckload, defined, 42Turbo Lister
auction management and, 340downloading, 79features, 77–78items, uploading, 84launching, 79–80listings, creating, 80–84system requirements, 78
turnover, definition, 369
Uunconfirmed addresses, warning
about, 171uniqueness, photos and ad copy,
importance of, 45United Parcel Service. See UPS
(United Parcel Service)United States Postal Inspector,
fraud protection, 54unsold items, viewing, 92UPC (Universal Product Code),
definition, 369upgrades (listing options), fees,
66–67U-PIC (Universal Parcel Insurance
Coverage)overview, 224shipping insurance rates, 236
uploadingitems to eBay (Turbo
Lister), 84pictures to Picture Services,
126–127uploading listings, auction
management tools, 341
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UPS Account option (PayPal), 195UPS (United Parcel Service)
claims for lost shipments,240–241
cost comparison with USPS,227
history of, 225insurance rates, 235overview, 225–226package pickup, 228PayPal shipping and, 195–196rates, 227–228service classes, 226–227shipment tracking, 159–160
user ID (Selling Manager reports),165
USPS (United States PostalService)
claims for lost shipments,239–240
costs compared to UPS, 227costs for services, 220Delivery Confirmation,
obtaining free, 220–221Delivery Confirmation,
obtaining online, 221Delivery Confirmation,
overview, 157–158Delivery Confirmation,
procedure, 158insurance rates, 235package pickup, free, 223phone number, shipment
tracking, 159postage, printing from
computer, 221–222Priority Mail supplies,
obtaining free, 224service, classes of, 219–220shipping, PayPal and, 193–195Web site, 158
UVM (Universal Vendor Marking),definition, 369
VVendio auction management
software, 343VERO, trademark authentication,
45View Ending Times view (Display
options), defined, 12View Seller’s Other Items link, 30View Time Left view (Display
options), defined, 12ViewTracker software
overview, 96–97running, 97–99
virtual MasterCard (PayPal),200–201
viruses (computer), spyware, 96void fill (packing materials), 212
Wwall-plugged Ethernet bridge, 345warranties, definition, 369Web pages. See HTML (HyperText
Markup Language)Web sites
Apparel News classified ads, 42
BidRobot.com, 25Big Lots Wholesale, 44Contact Us online form, 50coolebaytools.com, 106CuteHTML, 140Department of Trade and
Industry, 54escrow.com, 49eSnipe.com, 25FBI, 54FedEx, shipment tracking, 160Final Value fees, obtaining
credit for non-paying buyer,172
Fraud Alert, 53FTC (Federal Trade
Commission), 49, 54FTP software, obtaining, 128HTML templates, 143links on About Me page, 359Liquidation.com, 44National Fraud Information
Center, 54Non-Paying Buyer Alert, filing,
171–172PayPal, advanced coding for
business page, 185–186PayPal, basic coding for busi-
ness page, 184–185PayPal, downloading reports,
188PayPal, implementing on,
181–182PayPal, payment button, creat-
ing, 182–183PayPal, payment page cre-
ation, 183–184PayPal, usefulness of, 181spamcop.net, 352state business information
sites, 276–278StorePower, 46Trading Assistant directory,
255–256United States Postal
Inspector, 54UPS, shipment tracking, 159USPS (United States Postal
Service), 158USPS (United States Postal
Service), cost calculator,220
USPS (United States PostalService), Delivery confirmation, 221
Wholesale Central, 44
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Web Wholesaler, 44Weight text box (PayPal USPS
shipping), 194WEP (Wired Equivalent Privacy),
346white balance (digital cameras),
106Wholesale Central, 44wholesale sources
legal requirements, 36list of, obtaining, 42locating, 36
wholesale trade shows, merchandise sources, 39
wholesalerschain of supply, place in, 40Luxury Brands, LLC, 45
WiFi hotspot, 347
Wireless Access Point, 347wireless networks
802.11a, 346802.11b, 346802.11g, 347setup, 347WEP (Wired Equivalent
Privacy), 346WiFi hotspot, 347
wizards, Ad Creation Wizard,331–332
Works (Microsoft)comma-delimited files and, 188spreadsheets, customizing for
reports, 168–169World War II generation,
marketing to, 304–305
Xx.com, payments and, 175
YYahoo! Daily Buzz, 62–63Yahoo! Package Tracker, 159yellow pages, wholesale sources,
locating, 36
ZZeitgeist
marketing and, 314meaning, 313
Zoovy auction management software, 342
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