7 ways to improve your relationships with tough clients in ecommerce business
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7 Ways to Improve Your Relationships With Tough Clients in ecommerce business 1)Take care of yourself. 2) Invest in the relationship. 3) Use “I” statements. 4) Meet in person.
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Yet, even as we strive to keep a stiff upper lip and let difficult interactions roll off our backs, tension-filled client relationships can take a toll on our well-being and the health of our business. Here are a few things you can do to help manage those not-so-smooth relationships:
Transcript of 7 ways to improve your relationships with tough clients in ecommerce business
7 Ways to Improve Your Relationships With Tough Clients in ecommerce business
1) Take care of yourself.
2) Invest in the relationship.
3) Use “I” statements.4) Meet in person.
7 Ways to Improve Your Relationships With Tough Clients in ecommerce business
5) If necessary, schedule a “fierce conversation.
6) Call in senior management.
7) If all else fails, break up.
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