7 ways to improve your relationships with tough clients in ecommerce business

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7 Ways to Improve Your Relationships With Tough Clients in ecommerce business 1)Take care of yourself. 2) Invest in the relationship. 3) Use “I” statements. 4) Meet in person.

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Yet, even as we strive to keep a stiff upper lip and let difficult interactions roll off our backs, tension-filled client relationships can take a toll on our well-being and the health of our business. Here are a few things you can do to help manage those not-so-smooth relationships:

Transcript of 7 ways to improve your relationships with tough clients in ecommerce business

Page 1: 7 ways to improve your relationships with tough clients in ecommerce business

7 Ways to Improve Your Relationships With Tough Clients in ecommerce business

1) Take care of yourself.

2) Invest in the relationship.

3) Use “I” statements.4) Meet in person.

Page 2: 7 ways to improve your relationships with tough clients in ecommerce business

7 Ways to Improve Your Relationships With Tough Clients in ecommerce business

5) If necessary, schedule a “fierce conversation.

6) Call in senior management.

7) If all else fails, break up.

Page 3: 7 ways to improve your relationships with tough clients in ecommerce business

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