7 Tips for Managing a Successful Transition to SharePoint 2010
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Transcript of 7 Tips for Managing a Successful Transition to SharePoint 2010
presented by
Dave [email protected]
(206) 734-9414
12/07/2011
Successful SharePoint7 Tips for Managing a Successful Transition
to SharePoint 2010
Welcome
Dave HealeyManaging Partner, Chrysalis | BTSDave has spent twenty years delivering Enterprise Information Management solutions to large and complex organizations and has built a number of successful technology solution companies.
Eric SchubertSolutions Engineer, Tier 3Eric has over 15 years of experience in the IT industry. He specializes in project planning, new environment sizing and architecture—and has scoped, architected, and performed hundreds of IT deployments on-premise and in the cloud.
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SHAREPOINT 2010INTRODUCTION
Successful SharePoint
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Architectural OverviewSharePoint 2010
Search Services
Excel Services
User Profiles
BCS
Forms Services
Visio Services
Access Services
Managed Metadata
PerformancePoint
Word Automation
Sandbox Solutions
Content
Workflow
Collaboration
Browsers
MS Office Clients
Mobile Devices
ISV Applications
Web Application Service
Fast Search Service
Third Party Services
Project Web Access
SharePoint Server 2010
SharePoint Service Applications
SharePoint Foundation
ClientApplications
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Sites Content Communities Search Composites Insights
• Collaboration• Web Parts• Office Integration• Workspace• Mobile• Outlook Sync• Alerts
• Approval• IM Policy• Web Publishing• Content
Deployment• Managed
Metadata• Content Types• Doc Conversion
• My Sites• People Profiles• Presence• Targeting• Social Search• Tags• Ratings• Wikis
• Indexing• Relevance• Metadata• Expertise• Federation• Alerts
• Access Services• BCS• Workflow• Forms Services• Visio Services• Sandboxed
Solutions
• PerformancePoint• Analytics• Excel Services• Web Rendering• Dashboards• Carts
Core Services
Storage• Repository• Metadata• Versioning• Backup
Security• Rights/Roles• Authentication• Rights Trimming
Management• Admin UX• Delegation• Provisioning• Monitoring• Powershell
Topology• Configuration• Service
Application Management
• Feature Policy• Extranet
Site Model• Rendering• Templates• Navigation• Visual Blueprint
APIs• Fields/Forms• Web Services• Client Object
Model• Features• Solutions
Web Parts | Personalization | Master Pages | Provider Framework
Database Services Workflow Services
Operating System Services
Key Elements and New FeaturesSharePoint 2010
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• Server farm: The top-level element of a logical architecture design for SharePoint Server
• Web application: An IIS Web site that is created and used by SharePoint Server 2010
• Content database: Provides storage Web application content
• Site collection: A set of web sites that have the same owner and share administration settings
• Site: One or more related Web pages and other items (such as lists, libraries, and documents) that are hosted inside a site collection
Key Structural ElementsEnvironmental Overview
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For Web Servers, Application Servers and Single Server Installations:• Processor: 64-bit, four cores• RAM: 4 GB for developer or evaluation use• 8 GB for production use in a single server or multiple server farm• Hard disk: 80 GB for system drive
For Database Servers:• Processor: 64-bit, four cores for small deployments• 64-bit, eight cores for medium deployments• RAM: 8 GB for small deployments
16 GB for medium deployments>16 GB for large deployments
• Hard disk: 80 GB for system driveHard disk space is dependent on the size of the SharePoint content
Hardware RequirementsTip 1: Design The Environment
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Environment Minimum Requirement
Database serverin a Farm
One of the following:• The 64-bit edition of Microsoft SQL Server 2008 R2• The 64-bit edition of Microsoft SQL Server 2008 with Service Pack 1
(SP1) and Cumulative Update 2• The 64-bit edition of Microsoft SQL Server 2005 with Service Pack 3
(SP3)Single server withbuilt-in database
Front-end webservers and applicationserver in a farm
• The 64-bit edition of Windows Server 2008 Standard, Enterprise, Data Center, or Web Server with SP2, or the 64-bit edition of Windows Server 2008 R2 Standard, Enterprise, Data Center, or Web Server
• The 64-bit edition of Windows Server 2008 Standard, Enterprise, Data Center, or Web Server with SP2, or the 64-bit edition of Windows Server 2008 R2 Standard, Enterprise, Data Center, or Web Server
Client computer • A supported browser
Software RequirementsTip 1: Design The Environment
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Scenario Description
Single server with SQL Server
• A single server farm• Evaluation, team, departmental application
Single server with a built-in database
• A single server with a built-in database• Evaluating SharePoint Server 2010• Small number of sites and you want to minimize overhead
Multiple servers for a three-tier farm
• Two front-end Web servers, an application server, and a database server
• A foundation for more complex farmsSingle server in an isolated virtual environment
• Test the features and behavior of SharePoint Server 2010• Minimal hardware resources• Isolates test system from production environment
Deploy in a virtual environment
Configuration impacts performance / functionality• Virtual networking• Each virtual machine• Interaction with virtualization host• Stop and restart behavior
Deployment ScenariosTip 1: Design The Environment
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Upgrade OptionsTip 2: Determine Upgrade Approach
Approach Description
In-place upgrade • Same hardware as previous version• Upgrades the complete installation in a fixed order
Database attach upgrade
• Move to new hardware or a new farm• All content databases are detached from existing farm and
then attached to the new server farm• The upgrade process then runs and upgrades the data in place
Hybridapproach 1:Read-only databases
• Enables continuous read-only access to data whileupgrade is in progress
• Databases in original farm are set to read-only and copies of the databases are upgraded on the new farm
Hybridapproach 2: Detach databases
• In-place upgrade facilitates multiple databaseupgrades at the same time
• Optionally another farm can be used to perform the upgrade and then attach the upgraded databases to the original farm
• Original farm cannot serve requests during the upgrade process
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Pros and ConsTip 2: Determine Upgrade Approach
Approach Pros Cons
In-place upgrade
• Farm-wide settingsare upgraded
• Customizations are available in the environment after the upgrade
• Servers and farms are offline• Enough time must be allocated
for all content to be upgraded in sequence
Database attach upgrade
• Faster upgrade times overall than an in-place upgrade
• Multiple farms can be combined into one farm
• Farm settings are not upgraded• Copying databases over a
network takes time and bandwidth
• Requires direct access to the database server
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In SharePoint Server 2010, many services that stored data in the SSP database have their own databases — in some cases, several
databases. When you enable new services, new databases are also created to store the data for those services.
Considerations for Services UpgradeTip 2: Determine Upgrade Approach
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Service Description
Profiles • Two services now used for user profiles and taxonomy information: User Profile service, Managed Metadata service
My Sites • Upgrade the My Site host at the same time that you upgrade the profile services. You do not need to upgrade the My Sites themselves at the same time.
• For best results, upgrade My Sites (or at least the My Site host) at the same time as your main intranet site.
Search • Search service now uses three databases• Cannot upgrade Search data by using the database attach
• Must configure Search in new farm either before or after upgrading other content
Forms • If using database attach export any administrator-deployed form templates (XSN files) and data connection files (UDCX files) before migrating, then import them to the new farm after migrating.
Considerations for Specific ServicesTip 2: Determine Upgrade Approach
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Service Description
Excel Services • For in-place upgrade, any configuration information stored in the SSP database for Excel Services is upgraded and moved into the configuration database.
• For the database attach upgrade approach, reconfigure Excel Services in the new farm
Business Data Catalog
• In-place upgrade, data that was stored in the SSP database is moved and upgraded to a separate database
• The Business Data Catalog is not upgraded when using the database attach upgrade approach
Single Sign-On • The Single Sign-On (SSO) service is being replaced with the Secure Store Service in SharePoint Server 2010. Upgrade application definitions from SSO to the Secure Store Service, use Windows PowerShell cmdlets
• Passwords are not upgraded
Considerations for Specific ServicesTip 2: Determine Upgrade Approach
GovernanceTip 3: Managing the Tension Between Empowerment and Control
A Governance Plan helps• reduce cost of ownership,• ensure consistency, and• deliver service standards
by aligning people, process, technology, and policy,and thereby resolving ambiguityand mitigating potential forconflict within the organization.
People
Process
Technology
Policy
Individual and teamroles and responsibilities
How to accomplish commontasks such as creating a new
site or requesting new services
Leveraging technologyfeatures to enforce policies
Principles and practicesguiding what site stakeholders
should and shouldn’t do
Content Strategy
Find and share information
Optimize business processes
Legal & compliance requirements
Managedcontent lifecycle
Content Management PlanTip 4: A Planned Approach to Managing The Information Lifecycle
A well defined Content Plan forms the foundation of an organizations information management strategy and helps facilitate user adoption, support knowledge development and optimize and resource utilization.
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User Adoption PlanTip 5: Effective Change Management
• Long term success depends on active engagement from key stakeholders across the organization• Engage key audiences early to build
buy-in, investment and ownership
Best Practice:• Develop Adoption Plan• Engage key audiences and users
early, during Phase 0:, Discovery and throughout the project
Communicate
Gather FeedbackTraining
People
Process
Tools
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Process OptimizationTip 6: Understand and Employ SharePoint Advanced Capabilities to Enhance the Business
SharePointAdoption
BusinessValue
KeyCapabilities
AdaptiveEffectiveEstablishedRudimentary
• Insight In-Context• Improved
Decision Making• Increased Agility
• Integration• Composite and
Industry Applications
Business Solutions
• Broaden Adoption• Drive Compliance• Reduce multiple system
maintenance costs
• Content Management• Social Computing• Enterprise-Class Search• Business Intelligence
Broad Adoption
• Productivity Gains• Effective Teaming• Lightweight
Project Management
• Team Collaboration• Document Management• Search
Initial DeploymentPre-Deployment
• Inconsistent Teaming• Ad-hoc Collaboration• Informal, Inefficient
Processes• Significant IP & Legal Risk
• File shares• Email• USB Drive• Cloud shares
Business Value ApproachPerformanceMaturity
How is SharePoint being used?
1. Team Collaboration
(60% of all SharePoint sites)
2. Document Management
3. File Share Replacement
4. Portals
5. Intranets
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SharePoint and The CloudTip 7: Consider Your Deployment Options
Technology• Elasticity• Flexibility• Automation
Business• Agility• Improved cost structure• Mobility
Team• Focus on innovation
and creating new value• Reduce time to market
Considerations• Security• Privacy• Access• Compliance
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SHAREPOINT AND THE CLOUD WHY A CLOUD DEPLOYMENT MAY BE YOUR BEST OPTION
Successful SharePoint
Business and IT Leaders Say Cloud Enables Agility
SOURCE: Global Business Agility Survey, February 2011
• 80%+ associate business agility with revenue growth, cost reduction, and risk management
• 63% agree cloud can have a significant impact in making business more agile and responsive
• Companies with enterprise-wide cloud deployments are 3x more likely to achieve business agility that is “much better than competition”
Enterprise Hybrid Cloud: Solving the IT Dilemma
Internal IT
ControlHas full control over
environment
SecureKnown security,
predictable performance
LeverageInvestment in technology,
people and process
Hybrid Cloud
AgilityRespond quickly to the
demands
CostTransparent and
controllable costs
ElasticityScalable Capacity
Needs Control
Wants Agility
MARKET CHALLENGE
IMPACT
Delivering application performance to meet customer expectations
Right performance for each application
Higher user satisfaction
Increased adoption, customer loyalty, and revenue
Proximity< 5ms
< 50km
Real-Time< 50ms
< 500km
Priority<100ms
< 2000km
Best Effort>100ms
>2000km
BUSI
NES
S CR
ITIC
ALIT
Y
LATENCY SENSITIVITY
Performance matters for end user experience
Application Performance Matters
Assess your existing situation: infrastructure, licensing, staffing
Consider which of your apps could leverage unique cloud capabilities
Assess your security requirements to understand implications
Plan migration to minimize impact/downtime—practice good change management
SharePoint Migration: Getting Started
Enterprise Cloud Provider Checklist
Availability Five 9s SLA covering servers, network and storage
Performance Unique virtualization tech delivering comparable to on-premise performance for apps (not 20% less)
Automated, predictive optimization and hypervisor auto-tuning
Security Secure, multi-tenant architecture that segregates data SAS 70 Type II audited, HIPAA and PCI compliant, SSAE16 cert underway Secure connection (point-to-point or client VPN, direct connection) Strong physical security policies for data centers
Business Continuity
Disaster recovery built-in: automated 14-day backups replicated to geographically diverse datacenters
Control Choice of API or control panel enables you to control every server instance
Immediate, automatic monitoring of all resources and predictive cost estimates
Support Dedicated level 3 engineers on call 24/7
Flexibility/Cost Charged for resources (CPU, memory, storage) allocated by the hour
Tier 3: An Enterprise Cloud Innovator
Time-tested TechnologyContinuously innovating on five years of unique IP in enterprise virtualization
Proven Results>100 enterprises trust their mission critical apps, sites and development environments to our cloud
Zone FootprintThree zones across the Americas by Q4