7 Mantras for Scaling Up Excellence

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7 Mantras for Scaling Up Excellence (Or how to spread best practices throughout your organization)

description

Scaling Up Excellence shows what it takes to build and uncover pockets of exemplary performance, spread those splendid deeds, and as an organization grows bigger and older-- rather than slipping toward mediocrity or worse-- recharge it with better ways of doing the work at hand. Bestselling author Robert Sutton and his Stanford colleague Huggy Rao devoted seven years to studying how the best leaders and teams spread constructive beliefs, behaviors, and practices from those who have them to those who need them. http://scalingupexcellence.com/

Transcript of 7 Mantras for Scaling Up Excellence

Page 1: 7 Mantras for Scaling Up Excellence

7 Mantras for Scaling Up Excellence

(Or how to spread best practices throughout your

organization)

Page 2: 7 Mantras for Scaling Up Excellence

Spread a mindset, not just a FOOTPRINT1

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Spread a mindset, not just a FOOTPRINT

Running up the numbers and putting your logo on

as many places as possible

isn’t enough

1

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Engage all the senses2

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Engage all the senses2Bolster the mindset you want to

spread with supportive SIGHTS, SOUNDS, SMELLS,

and other subtle cues that people barely notice if at all

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Link short- term realitiesto long-term dreams3

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Link short- term realitiesto long-term dreams3

Hound yourself and others with questions about what it

takes to link the never-ending now

to the sweet dreams you hope to realize later.

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Accelerate accountability 4

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Accelerate accountability 4Build in the feeling that

“I own the place and the place owns me.”

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Fear the CLUSTERFUG5

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Fear the CLUSTERFUG5The terrible trio of

illusion, impatience, and incompetence

are ever-present risks. Healthy doses of worry and self-doubt are antidotes to these three hallmarks

of scaling clusterfugs.

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Scaling requires both ADDITION and SUBTRACTION 6

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Scaling requires both ADDITION and SUBTRACTION 6

The problem of MORE

is also a problem of LESS

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SLOW DOWN to scale faster—and better—

down the road.7

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SLOW DOWN to scale faster—and better—

down the road.7Learn when and how to shift gears from automatic, mindless, and fast modes of thinking to slow, logical,

deliberative, and conscious modes; sometimes the best advice is

“Don’t just do something, stand there.”

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SCALING UP EXCELLENCE: GETTING TO MORE WITHOUT SETTLING FOR LESS

BY ROBERT I. SUTTON AND HUGGY RAO

Learn more at

http://scalingupexcellence.com/