7 key leadership learnings to help you to thrive on the challenges of change

97
© Ian Berry All rights reserved worldwide 7 key leadership learnings to help you to THRIVE on the challenges of change Maverick Thinking - Changing What’s Normal - Better Business Results since 1991 www.ianberry.biz +61 418 807 898 [email protected]

description

This is my September 2014 changing what's normal strategies and tactics newsletter. To subscribe and therefore be able to download my Changing What's Normal book please visit http://www.ianberry.biz/complimentary/ In addition to regular in-depth articles I provide slideshares, special reports/papers, video interviews and teaching videos for my readers.

Transcript of 7 key leadership learnings to help you to thrive on the challenges of change

Page 1: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

7 key leadership learnings

to help you to THRIVEon the challenges

of changeMaverick Thinking - Changing What’s Normal - Better Business Results since 1991

www.ianberry.biz +61 418 807 898 [email protected]

Page 2: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

This September 2014 edition of my Changing What’s Normal strategies and tactics newsletter is in 7 sections.

At the end of each section are Possible ActionsYou can take.

When deciding on your actions think Quantum Leaps.

Maverick Thinking - Changing What’s Normal - Better Business Results since 1991www.ianberry.biz +61 418 807 898 [email protected]

Page 3: 7 key leadership learnings to help you to thrive on the challenges of change

Common misconception: A "quantum leap" does not

mean a big jump, even though many people use it that way. In fact, it's an infinitesimally small change, but the key is that it's a direct jump from

to

© Ian Berry All rights reserved worldwide

Page 4: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Here

There

Change championsare experts at

taking quantum leaps

Page 5: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

1. It’s not about You. Yet it is!2. Every human being is uniquely gifted. Enhancing people’s gifts is the number one role of leadership.3. Helping other people achieve what’s important to them is the simplest way to achieve what’s important to you.4. Solving society’s problems is the purpose of business.5. There’s two sides to every coin; finding the relationship harmony point between the two is what matters.6. Culture is King and change leadership is Queen.7. All great leaders are change champions.

Page 6: 7 key leadership learnings to help you to thrive on the challenges of change

Leadership isthe art of inspiring people

to bring everything remarkablethat they are

to everything they do.

© Ian Berry All rights reserved worldwide

www.ianberry.biz

Page 7: 7 key leadership learnings to help you to thrive on the challenges of change

Leadership faltersand usually badly

without management.

© Ian Berry All rights reserved worldwide

www.ianberry.biz

Page 8: 7 key leadership learnings to help you to thrive on the challenges of change

Management isthe practice of making

it simple for peopleto bring everything remarkable

that they areto everything they do.

© Ian Berry All rights reserved worldwide

www.ianberry.biz

Page 9: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

#1. It’s not about You. Yet it is!

7 key leadership learnings

to help you to THRIVEon the challenges

of change

Page 10: 7 key leadership learnings to help you to thrive on the challenges of change

The servant-leader is servant first… It begins with the natural

feeling that one wants to serve, to serve first. Then conscious choice

brings one to aspire to lead.

Robert Greenleaf in "The Servant as Leader", an essay that he first published in 1970.

© Ian Berry All rights reserved worldwide

Page 11: 7 key leadership learnings to help you to thrive on the challenges of change

The concept of servant leadership was around long before Robert Greenleaf

The king [leader] shall consider as good, not what pleases himself but what pleases his subjects [followers]. The king [leader] is a

paid servant and enjoys the resources of the state together with the people.

Chanakya 4th century BCE

© Ian Berry All rights reserved worldwide

Page 12: 7 key leadership learnings to help you to thrive on the challenges of change

A great paradox is at work.

To serve others we need a high degreeof self-awareness, otherwise we can be

blind in our awareness of others.

In my view self-awareness is the number 1 people/leadership skill. Awareness of others is number two.

© Ian Berry All rights reserved worldwide

www.ianberry.biz

Page 13: 7 key leadership learnings to help you to thrive on the challenges of change

The greatest competitive advantage in business and life is self-awareness.

Scott Belsky @scottbelsky

Page 14: 7 key leadership learnings to help you to thrive on the challenges of change

Possible actions You can take

1. It’s OK to ask What’s in it for me? (WIIFM?)Servant leaders maintain a harmony between WIIFM and asking others What’s in me for you? Could You be more about others and less about You? What action will you take?

2. What can you do in the next month toa. Become more self-aware?b. Increase your awareness of others?

© Ian Berry All rights reserved worldwide

Page 15: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Here

There

Where are you?Where do you want to be?

What quantum leapswill you take?

Page 16: 7 key leadership learnings to help you to thrive on the challenges of change

Do Your Work

© Ian Berry All rights reserved worldwide

Page 17: 7 key leadership learnings to help you to thrive on the challenges of change

#2. Every human being is uniquely gifted. Enhancing people’s gifts is the number one role of leadership.

© Ian Berry All rights reserved worldwide

7 key leadership learnings

to help you to THRIVEon the challenges

of change

Page 18: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Always remember that you are absolutely unique. Just like everyone else.Margaret Mead

Page 19: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

The number one role of leadership

is to enhance people’s gifts (talents),

your own, and those of the

people around you.

Maverick Thinking - Changing What’s Normal - Better Business Results since 1991www.ianberry.biz +61 418 807 898 [email protected]

Page 20: 7 key leadership learnings to help you to thrive on the challenges of change

In this great book authors Bill Conaty and Ram Charan state:

Talent will be the big differentiator between companies that succeed and those that don’t. I couldn’t agree more.They also state:Talent masters understand the subtletiesthat differentiate people.andThe enlightened CEO recognizes that his top priority for the future is building and deploying the talent that will get it there.

Page 21: 7 key leadership learnings to help you to thrive on the challenges of change

How enlightenedare You?

Page 22: 7 key leadership learnings to help you to thrive on the challenges of change

Possible actions You can take

1. What are the key components of your talent leadership and management system?On the next slide are my thoughts.

© Ian Berry All rights reserved worldwide

Page 23: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Page 24: 7 key leadership learnings to help you to thrive on the challenges of change

Possible actions You can take

2. Do you also have a system that is specifically about enhancing people’s gifts?Consider mine if you don’t. See next slide. My Enhancing Their Gifts System is matters to master about change in a box (or online) made bespoke through No BS Mentoring.

© Ian Berry All rights reserved worldwide

Page 25: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

www.ianberry.biz/what-i-do/enhancing-gifts-system

Page 26: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

You can access my systemthrough joining my

Options begin for as small an investment of just $165.

Find out more atwww.enhancingtheirgifts.org/maverick-thinkers-studio-membership-options/

Page 27: 7 key leadership learnings to help you to thrive on the challenges of change

Possible actions You can take

3. What tools do you use to help you to identify people’s gifts (talents), both your current employees, and when you are recruiting?

is the best tool I’ve come across. Contact mycolleague Mike Lowe to find out more atwww.discovertheother.com.au or call Mikeon +61 435493545

© Ian Berry All rights reserved worldwide

Page 28: 7 key leadership learnings to help you to thrive on the challenges of change

Possible actions You can take

4. Read these two books by Ken RobinsonAll the exercises in Finding Your Element recommended

© Ian Berry All rights reserved worldwide

Page 29: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Here

There

Where are you?Where do you want to be?

What quantum leapswill you take?

Page 30: 7 key leadership learnings to help you to thrive on the challenges of change

Do Your Work

© Ian Berry All rights reserved worldwide

Page 31: 7 key leadership learnings to help you to thrive on the challenges of change

#3. Helping other people achieve what’s important to them is the simplest way to achieve what’s important to you.

© Ian Berry All rights reserved worldwide

7 key leadership learnings

to help you to THRIVEon the challenges

of change

Page 32: 7 key leadership learnings to help you to thrive on the challenges of change
Page 33: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Your employees don’t careabout your business goals.

Not relative to their own goals. Help your employees achieve

what’s important to them. Then they’ll help you

achieve your business goals.

Maverick Thinking - Changing What’s Normal - Better Business Results since 1991www.ianberry.biz +61 418 807 898 [email protected]

Page 34: 7 key leadership learnings to help you to thrive on the challenges of change

Possible actions You can take

1. At least once a year ask your employees about their aspirations. Help them to document 90 day plans about how they will achieve their aspirations with your help.

© Ian Berry All rights reserved worldwide

Page 35: 7 key leadership learnings to help you to thrive on the challenges of change

Such 90 day plans only need to be one side of an A4 sheet of paper. On the other side help your employees to document their piece of your strategy execution plan.If’d you like an example of what these 90 day plans look like email [email protected] and I will send you mine.

© Ian Berry All rights reserved worldwide

Page 36: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Strategy islike a compass

Execution is like a

quilt map(every employee

must have their piece) www.ianberry.biz

Page 37: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

When you’re employees

have their pieceand they get that achieving theirown aspirations

is integral,significant liftsin performance

result.

www.ianberry.biz

Page 38: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Providingyou become anexpert in having appreciation and

accountabilityconversations

with your employees,and they with each other,

every dayabout their 90 day plans

Page 39: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Here’s the first of 45 such conversations that I teach my clients

Ask how’s things going?

+ responseAsk How does that make you feel? (silence)Respond Great, Brilliant or whatever is appropriateThen ask, Any other areas I can help you with? (silence)

- response

Ask What happened? (silence)Then Ask What do you need to do to get back on track? (silence) Then Ask Is there anything I can do to help you? (silence) Then Ask Anything else? (silence)

Page 40: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Action 2.How could you and your people

do better at having such conversations?

Page 41: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

People don’t wantto be appraised,

they want to be appreciated.We need to end

everything to do with performance appraisals.

www.ianberry.biz

Page 42: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Possible actions You can take

3. Before you hire a new employee or promote someone ask them about their personal aspirations and discuss how achieving them is a key part of their new role.

Page 43: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Here

There

Where are you?Where do you want to be?

What quantum leapswill you take?

Page 44: 7 key leadership learnings to help you to thrive on the challenges of change

Do Your Work

© Ian Berry All rights reserved worldwide

Page 45: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

#4. Solving society’s problems is the purpose of business.

7 key leadership learnings

to help you to THRIVEon the challenges

of change

Page 46: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

I am currently studying this book.

It provides a compelling argument

and gives great examples that

the premise is true.

Page 47: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Some really innovative companies

have solved problems

we didn’t even know we had!

Page 48: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

The BIG questionsthough are:

what problemsare you solving?

and how are you making a difference in the communities

in which you’re operating?

Page 49: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Possible actions You can take

1. When was the last time you surveyed your customers and asked them about their challenges/problems and followed up on their answers with solutions? Now is a good time!

2. At all the key transaction and interaction points your customers have with your business, how empowered are your employees to “fix things” on the spot?Not as much as they could be I suspect. Time to make changes.

Page 50: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Please allow me to survey You

What challenges/problems are keeping you awake at night?

Please email your thoughts to [email protected] the subject line What’s keeping me awake at night.

Page 51: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Here

There

Where are you?Where do you want to be?

What quantum leapswill you take?

Page 52: 7 key leadership learnings to help you to thrive on the challenges of change

Do Your Work

© Ian Berry All rights reserved worldwide

Page 53: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

#5. There’s two sides to every coin; finding the relationship harmony point between the

two is what matters.

7 key leadership learnings

to help you to THRIVEon the challenges

of change

Page 54: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

AspirationsAppreciation Accountability

We’ve already looked at two sides of one coin and what keeps the two in harmony

Page 55: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

?Leadership Management

Possible actions. 1) What keeps leadership and management in harmony for you?

Page 56: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Peoplefirst;

Systemssecond

Leadership Management

My answer would be

Page 57: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

?Personal Business

Possible actions. 2) What keeps personal life and business life in harmony for you?

Page 58: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Personal Business

My answer would be

1. Self-awareness2. Family3. Friends

4. Business

Page 59: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Possible actions You can take

3. What other opposites do you need to find the relationship harmony point between?

Page 60: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Here

There

Where are you?Where do you want to be?

What quantum leapswill you take?

Page 61: 7 key leadership learnings to help you to thrive on the challenges of change

Do Your Work

© Ian Berry All rights reserved worldwide

Page 62: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

#6. Culture is King and change leadership is Queen.

7 key leadership learnings

to help you to THRIVEon the challenges

of change

Page 63: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Cultureis King.

Change leadershipis Queen.

Check out my June 2014 article about this atwww.ianberry.biz/complimentary/

Page 64: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Strategy and executionare servants of cultureand change leadership

Strategic planning like change managementand people management are oxymorons!

Page 65: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Culture is often described as “the way we do things around here”

In my article ‘Culture is King and Change Leadership is Queen’ I suggest 3 special ways to ensure culture is King. One of these ways is to invest time, energy and money every day in ensuring shared-view.

Page 66: 7 key leadership learnings to help you to thrive on the challenges of change

Yours Ours Mine

The three worlds and the immense power

of shared view

Real leaders don’t compromise. They do co-promise

© Ian Berry 1990-2009

Page 67: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Change Champions are brilliant at discovering and maintainingshare-view about

where you are (reality)where you're going (possibility)why you're going there (purpose)how you will get there (strategy)who will do what and when (execution)how you will know you’re on track(milestones and lead measures)how you will behave along the way (values)

Page 68: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Possible actions You can take

In each of the critical areas of shared-view outlined on the previous slide, where are your gaps? What will you do to close your gaps?

Page 69: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

The more you have shared-view, the more what your employees are feeling, saying and doing when you’re not there, will be

what you want and need.

Page 70: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Here

There

Where are you?Where do you want to be?

What quantum leapswill you take?

Page 71: 7 key leadership learnings to help you to thrive on the challenges of change

Do Your Work

© Ian Berry All rights reserved worldwide

Page 72: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

#7. All great leaders are change champions.

7 key leadership learnings

to help you to THRIVEon the challenges

of change

Page 73: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Regardless of yourproduct/service

you’re in thechange business

www.ianberry.biz

Page 74: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Mastering how you respond to and create change

= Success in your business

www.ianberry.biz

Page 75: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

To thriveYou need

change championseverywhere

in your business

www.ianberry.biz

Page 76: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

My clients are the 1 in 100 who believe that

All change ispersonal first.

Relationship changeis second.

Organisational change isa distant third.

Page 77: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

The 99 when they talk about changewhat they really mean iseveryone else changing

and not them.

Page 78: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

The Law ofthe Farm

Fertile Ground

Ploughing

Seeding

Nurturing

Harvest

ChangeYourself

Intention

Feelings

Thoughts

Actions

Outcomes

Change YourRelationships

Contact

Connection

Common-ground

Commitment

Continuity

Change YourOrganisation

Maverick thinking

Gift enhancement

Shared-view

Quilt conversations

Better results

You can watch a 5 minute summary video about the above at www.ianberry.biz

Page 79: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Maverick Thinking - Changing What’s Normal - Better Business Results since 1991www.ianberry.biz +61 418 807 898 [email protected]

Change Champions play 8 roles remarkably well

Maverick ThinkerMaestro of gift/talent enhancement

Mentor for the Motivated/ Disrupter for the demotivated

Magnifier of MagnificenceConnoisseur of Candor

StoryTeller of SignificanceExemplar of Execution

Disruptive influence for good

How well are Youplaying these roles?

Page 80: 7 key leadership learnings to help you to thrive on the challenges of change

A keycharacter trait of

change championsis thinking like

mavericks.

© Ian Berry All rights reserved worldwide

Page 81: 7 key leadership learnings to help you to thrive on the challenges of change

Mavericks - rebels, radicals, dissenters, disrupters, heretics, non-conformists, contrarians,

the label doesn’t matter,think differently.

© Ian Berry All rights reserved worldwide

Page 82: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Here

There

Maverick thinkingwill lead you to

your best quantum leaps.

Page 83: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Maestro of gift/talent enhancement

mastery of seeing people as they can be rather than as they are and helping them bring their best to their work.

Page 84: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Mentor for the motivatedand Disrupter for the demotivated

continually preventing and removing barriers in the way of optimum performance and letting people loose within agreed boundaries.

mastery of accountability conversations.

Page 85: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Magnifier of magnificence

Continually catching people doing things right and doing the right thing.

Mastery of appreciation conversations.

Co-creating a culture where people feel valued, fulfilled, and loved.

Page 86: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Connoisseur of Candor

Saying what you mean;Meaning what you say;Speaking up - Speaking out; Being vulnerable by naming elephants in the room.

Page 87: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Storyteller of Significance

Inspirational sharing of stories other people feel themselves in about what is and what could be and how to go there.

Page 88: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Exemplar of Execution

Knowing and owning your piece of the quilt map and achieving it.

Page 89: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Disruptive influence for good

Being willing and able to disrupt the status quo when same is no longer serving and change what’s normal,for the good of people and our planet.

Page 90: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Possible actions You can take

From what you feel and know complete the diagnostic on the next slide and decide on actions you can take to move to remarkable.

You are most welcome to contact me for a complimentary 1:1 conversation.

Page 91: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Page 92: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Coming soon

Join the conversation atwww.ianberry.biz/change-champions

Page 93: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Here

There

Where are you?Where do you want to be?

What quantum leapswill you take?

Page 94: 7 key leadership learnings to help you to thrive on the challenges of change

Do Your Work

© Ian Berry All rights reserved worldwide

Page 95: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

Maverick Thinking - Changing What’s Normal - Better Business Results since 1991www.ianberry.biz +61 418 807 898 [email protected]

Pioneer in 5 transformational change leadership and management tools

Strategy in a sentence

Execution on a page - personal and business

Shared-view Candid conversations

+ expert in linking living values, delivering value, feeling valued.

Page 96: 7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide

simplify strategy so that

everyone gets it

co-createa culture of

candor and trust

enableappreciation and

accountability conversations

to be integral to daily work

ensure your strategy

gets executed

develop behavioursthat mean

your values become virtues

These 5transformational

change leadership and management tools make it

simple to

Page 97: 7 key leadership learnings to help you to thrive on the challenges of change

Maverick Thinking - Changing What’s Normal - Better Business Results since 1991

© Ian Berry All rights reserved worldwide

www.enhancingtheirgifts.org Click on Joining Options