7 Brilliant Paid Search Ideas That Drive Revenue - slides 021114
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Transcript of 7 Brilliant Paid Search Ideas That Drive Revenue - slides 021114
#123webinar | @webmarketing123
February 11, 2014
Kyle GaudreauWebmarketing123
Dana RouleauGoogle, Inc.
7 Brilliant Paid SearchIdeas That Drive Revenue
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Frequently Asked Questions (FAQs)
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About Us
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We are a digital marketing agency focusing on lead gen & revenue.
Search Engine Optimization
Social Media Marketing
Paid Search & Display
Content Development
Top 500 Fastest
Growing Private
US Companies.
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What sets us apart?
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We deliver on revenue.Not just leads & traffic.
Each campaign includes:
Business Research + StrategyCustom Scorecard TrackingAttribution + Data-driven Optimizations
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Google products & ads. We make the web work for you.
Search Mobile YouTube
Display Google+ DoubleClick
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1 3 Steps to Stellar SEM ManagementHow to Maximize Digital Advertising ROI
2 4 Steps to Advertising That SellsHow to Capture the “Always-On” Customer
On the Agenda
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MarchPanda
24 & 25
MayPenguin 2.0
AugustHummingbird
September
Secure SearchFebruary
JuneRLSA
OctoberEstimated Total
Conversions
NovemberAd Rank Update
Enhanced Campaigns
JanuaryGraph Search
JulySponsored Updates
Promoted Pins
Instagram Ads December+Post Ads
Twitter Conversion Tag
2013
2013 Changed the Playing FieldWhy Now?
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Online Opportunity is GrowingWhy Now?
The impact of the “always-on”
mobile consumer “has only begun to be reflected in commerce sales
forecasts.”
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1 3 Steps to Stellar SEM ManagementHow to Maximize Digital Advertising ROI
2 4 Steps to Advertising That SellsHow to Capture the “Always-On” Customer
On the Agenda
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How do you measure SEM success?
/ Maximize SEM ROI
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/ Maximize SEM ROI
$
$
$
To measure which campaigns generate revenue, set up your CRM to track closed deals back to influencing campaigns.
Qualified Leads (SQL/MQL)
Sales Pipeline Opportunity
Closed Won Revenue
Cost Per Click (CPC)
Lead volume
Cost Per Lead (CPL) or Cost Per Action (CPA)
B2B Brands: Determine lead gen KPIs.
Step #1 Measure the Money Metrics
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/ Maximize SEM ROI
Visitor searches for “medical devices”.
Clicks on paid search ad.
Leaves website without converting, but comes back on direct visit one week later and fills out a form.
Lead is qualified, converted into an opportunity, and enters nurture program. Deal eventually closes for $50K.
Closed deal is attributed to paid search campaign. First touch, last touch, and influencing touches are viewable as custom fields in your
CRM.
Step #1 Measure the Money Metrics
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/ Maximize SEM ROI
B2C Brands: Determine profit KPIs.
$
$
$
Cost Per Value(CPV)
Cost Per Profit(CPP)
Closed Won Revenue
Cost Per Click (CPC)
Conversion volume
Cost Per Action (CPA)
Step #1 Measure the Money Metrics
B2Cs need to take a step past CPA to measure SEM revenue performance.
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/ Maximize SEM ROI
CPA CPV CPP
Cost Per Action
Measures a static
conversion value.
Cost Per Value
Tracks the actual value
returned with each
transaction. Available
in AdWords.
Cost Per Profit
Accounts for profit
margin on each
product. Requires 3rd
party software.
The B2C KPI Faceoff:
Step #1 Measure the Money Metrics
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First three pieces of content we recommend:
$85,000
$60,000
$275,000
$
CampaignRevenue
OpportunityAllocation
eBook Offer
Remarketing
Refer a Friend
Evaluate SEM campaigns based on revenue rather than lead volume or
number of conversions.
$
$
$ $ $
/ Maximize SEM ROI
Reinvest budget into top performing campaigns.
Step #1 Measure the Money Metrics
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/ Maximize SEM ROI
B2Bs: Target CPA holds up
for lead generation.
B2Cs: Maximize profit with
Return on Ad Spend bidding.
Choose the right bidding strategy to support KPIs.
Step #2 Evaluate Your Bidding Options
Source: Webmarketing123; 2014 State of Digital Marketing Report
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Step #3 Audit Your SEM Campaign/ Maximize SEM ROI
4 ways to ensure spend efficiency:
Consistently manage your queries.1
Use impression share to maximize budget opportunity.
2
3
A/B test landing page & ad copy.
4
Check for proper bid optimization.
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1 3 Steps to Stellar SEM ManagementHow to Maximize Digital Advertising ROI
2 4 Steps to Advertising That SellsHow to Capture the “Always-On” Customer
On the Agenda
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/ Capture the “Always-On” Customer
Q1 is a good time to ask your team:
Who are we targeting and why?1
2 How do we reach them when and where it matters
most?
Step #1 Rethink Your Targeting Plan
Source: Google New Opportunities for Remarketing Deck
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/ Capture the “Always-On” Customer
The “always-on” consumer shops across devices anytime, anywhere.Source: eMarketer; Key Digital Trends for 2014
Multi-device landscape
Constant consideration phase
Purchase immediacy
Step #1 Rethink Your Targeting Plan
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Expected Cross-Device Fluency
Responsive web design is now
the expectation rather than the
exception.
1
65% of online searches begin on a mobile device, yet only 16% of
marketers have a developed mobile strategy.
Source: Search Engine Watch; HubSpot
/ Capture the “Always-On” Customer
Step #2 Test Mobile Ad Performance
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Enhanced Mobile Bidding
Optimize for consumer behavior
across devices, location, & time.
2
Enhanced campaigns capture the “always-on” customer across:
/ Capture the “Always-On” Customer
• Device• Location• Time
Source: Google; Mobile Path to Purchase
Step #2 Test Mobile Ad Performance
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/ Capture the “Always-On” Customer
Mobile is a crucial purchase influencer, yet consumers primarily convert in-store and across devices.
Step #2 Test Mobile Ad Performance
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Improved Cross-Device
Tracking
Estimated Total Conversions will
give invaluable cross-device
conversion insights & increase
ROI on mobile ad spend.
3
75% of marketers plan to spend more on
mobile this year.
Source: Webmarketing123 2014 State of Digital Marketing Report
/ Capture the “Always-On” Customer
Step #2 Test Mobile Ad Performance
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/ Capture the “Always-On” Customer
Why PLAs? (Google Product Listing Ads)
Step #3 Ace PLA Optimization
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Deliver increased visibility and revenue for Dr. Brandt Skincare, a luxury skin care company, while improving paid search ROI.
Integrate Google PLAs with Dr. Brandt Skincare’s text ad campaigns to increase sales from new and returning customers.
Client Case Study
Results
YoY sales conversion rate
35%YoY revenue
12%
Solution
Challenge
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One visit is typically not enough to convert.
Google Confidential and Proprietary 4 Google Confidential and Proprietary 4
But one visit is typically not enough
96%
70%
1 Source: Understanding Shopping Cart Abandonment, Forrester Research, May 2010
Abandon shopping carts without purchasing1
Leave a website without converting1
49% Typically visit 2-4 sites before purchasing2
2 Source: Google/Compete Sporting Goods Study: (Sept 2011-Sept 2012) Clickstream BF02 (number of different brands visited) Google Confidential and Proprietary 4 Google Confidential and Proprietary 4
But one visit is typically not enough
96%
70%
1 Source: Understanding Shopping Cart Abandonment, Forrester Research, May 2010
Abandon shopping carts without purchasing1
Leave a website without converting1
49% Typically visit 2-4 sites before purchasing2
2 Source: Google/Compete Sporting Goods Study: (Sept 2011-Sept 2012) Clickstream BF02 (number of different brands visited)
Google Confidential and Proprietary 4 Google Confidential and Proprietary 4
But one visit is typically not enough
96%
70%
1 Source: Understanding Shopping Cart Abandonment, Forrester Research, May 2010
Abandon shopping carts without purchasing1
Leave a website without converting1
49% Typically visit 2-4 sites before purchasing2
2 Source: Google/Compete Sporting Goods Study: (Sept 2011-Sept 2012) Clickstream BF02 (number of different brands visited)
/ Capture the “Always-On” Customer
Remarketing gives you a
second chance to bring past
visitors back to your site to
convert.
Step #4 Launch a Remarketing Plan
Source: Google New Opportunities for Remarketing Deck
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/ Capture the “Always-On” Customer
Google Remarketing provides 3 big advantages:
Google Confidential and Proprietary 6 Google Confidential and Proprietary 6
Three advantages of Remarketing with Google
Convert site visitors with one site-wide tag
Cross Search & Display
Tailored Creative
Customize text and display ads
Transparent & Accountable
Get full visibility into placement and price
Google Confidential and Proprietary 6 Google Confidential and Proprietary 6
Three advantages of Remarketing with Google
Convert site visitors with one site-wide tag
Cross Search & Display
Tailored Creative
Customize text and display ads
Transparent & Accountable
Get full visibility into placement and price
Google Confidential and Proprietary 6 Google Confidential and Proprietary 6
Three advantages of Remarketing with Google
Convert site visitors with one site-wide tag
Cross Search & Display
Tailored Creative
Customize text and display ads
Transparent & Accountable
Get full visibility into placement and price
Step #4 Launch a Remarketing Plan
Source: Google New Opportunities for Remarketing Deck
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Past site visitors are more likely to convert.
/ Capture the “Always-On” Customer
Remarketing produces results on search & display.
Google Ad words (RLSA) GDN (Display Remarketing)
3x
Previous site visitors convert at a 3x higher rate.
450%
Advertisers see a 450% increase in CTR.
Step #4 Launch a Remarketing Plan
Source: Google New Opportunities for Remarketing Deck
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Client Case Study
Results
4xCVR of standard display
Boost in registrants
30%Cost per registrant
2x
75%
CTR of standard display
Drive net new registrants for Driscoll’s Rewards Club loyalty program.
Use remarketing on the GDN to target those who have visited Driscoll’s site and left without converting.
Solution
Challenge
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/ Capture the “Always-On” Customer
Jumpstart Sales with 3 Key Takeaways:
Next Steps
3
1
2 Conduct an SEM targeting and management audit.
Gain internal consensus to measure the SEM money metrics.
Test new mobile, remarketing, & PLA opportunities.
Next Steps
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Get a 2nd opinion on your SEM performance.
Email [email protected] or call 800.619.1570
Kyle GaudreauWebmarketing123
Dana RouleauGoogle, Inc.
Thank you!