5100 E. Skelly Drive Tulsa, OK 74135 - TMA...

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Transcript of 5100 E. Skelly Drive Tulsa, OK 74135 - TMA...

Page 1: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .solutions for managing and maintaining facilitieswww.tmasystems.com

5100 E. Skelly DriveTulsa, OK 74135

800.862.1130

Page 2: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

For more than 25 years, TMA Systems has transformed organizations by providing the most technologically advanced Maintenance Management Software available.

These advanced products, along with world-class training, professional services, and technical support, are key reasons TMA solutions are preferred by facility professionals throughout the world. These powerful solutions are utilized by a broad range of organizations that have a desire to effectively manage their assets and streamline their maintenance operations in the most efficient manner possible.

WebTMA, TMA’s core product, has been developed based on the input from more than 1,400 clients who maintain in excess of 45,000 facilities, representing 3.2 billion square feet of space. WebTMA is a state-of-the-art web-based solution that can be deployed from your facility or hosted by TMA as a Software as a Service (SaaS). Most importantly, with unsurpassed scalability, WebTMA has the flexibility to start small and grow with your organization’s needs, requirements, and demands.

WHAT WE DO. . . . . . . . . . . . . . .

Page 3: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

For more than 25 years, TMA Systems has transformed organizations by providing the most technologically advanced Maintenance Management Software available.

These advanced products, along with world-class training, professional services, and technical support, are key reasons TMA solutions are preferred by facility professionals throughout the world. These powerful solutions are utilized by a broad range of organizations that have a desire to effectively manage their assets and streamline their maintenance operations in the most efficient manner possible.

WebTMA, TMA’s core product, has been developed based on the input from more than 1,400 clients who maintain in excess of 45,000 facilities, representing 3.2 billion square feet of space. WebTMA is a state-of-the-art web-based solution that can be deployed from your facility or hosted by TMA as a Software as a Service (SaaS). Most importantly, with unsurpassed scalability, WebTMA has the flexibility to start small and grow with your organization’s needs, requirements, and demands.

WHAT WE DO. . . . . . . . . . . . . . .

Page 4: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

At TMA Systems, we are committed to providing technologically advanced solutions for meeting your organization’s strategic goals related to managing your physical assets and maintenance operations.

WebTMA, TMA’s core product, combines the best features and functionality of Asset Management Software with the strengths of a robust Computerized Maintenance Management System (CMMS). You will have an advanced tool that empowers you to effectively and efficiently track, manage, and maintain your valuable assets.

A scalable web-based software application, WebTMA provides users with the ability to access their facility and maintenance data from any location at any time - via the Internet or your intranet. Your organization will benefit from improved asset utilization, enhanced asset reliability, reduced maintenance costs, improved workforce productivity, ability to properly manage and optimize inventory, and an improved return-on-investment from your organization’s capital investments. Most importantly, you will be able to enhance your level of service by automating processes and improving your communications with customers and staff. You will be able to manage your workflow process from planning stage to completion of the job in the most efficient and effective manner possible while benchmarking and measuring these efficiencies in both cost and time.

Utilizing Microsoft .NET technology, WebTMA is one of the most technologically advanced products available. WebTMA can be provided as a subscription service or hosted by your organization.

WebTMA is a mission-critical tool for organizations that need to effectively manage their assets and maintenance operations. Using WebTMA, your organization can extend the useful life of your physical assets throughout their entire life cycle – from purchase through disposal. In addition, there are a variety of optional modules and integrations that provide the tools to elevate your organization to world-class status.

WebTMA Enterprise is TMA’s most advanced product offering. In addition to the functionality of WebTMA’s Base Product that integrates multiple software modules including work orders, preventive maintenance, advanced asset management, and multiple repair/cost centers, it has a variety of additional features and functionality. These include, but are not limited to, materials management, project management, contract management, advanced accounting, stock replenishment wizard, parts allocation, work order redirect, and advanced split billing.

See how TMA solutions can help you manage and maintain your facilities at the highest level.

WHAT WE PROVIDE. . . . . . . . . . . . . . .

WebTMA Enterprise. . . . .

©

Page 5: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

At TMA Systems, we are committed to providing technologically advanced solutions for meeting your organization’s strategic goals related to managing your physical assets and maintenance operations.

WebTMA, TMA’s core product, combines the best features and functionality of Asset Management Software with the strengths of a robust Computerized Maintenance Management System (CMMS). You will have an advanced tool that empowers you to effectively and efficiently track, manage, and maintain your valuable assets.

A scalable web-based software application, WebTMA provides users with the ability to access their facility and maintenance data from any location at any time - via the Internet or your intranet. Your organization will benefit from improved asset utilization, enhanced asset reliability, reduced maintenance costs, improved workforce productivity, ability to properly manage and optimize inventory, and an improved return-on-investment from your organization’s capital investments. Most importantly, you will be able to enhance your level of service by automating processes and improving your communications with customers and staff. You will be able to manage your workflow process from planning stage to completion of the job in the most efficient and effective manner possible while benchmarking and measuring these efficiencies in both cost and time.

Utilizing Microsoft .NET technology, WebTMA is one of the most technologically advanced products available. WebTMA can be provided as a subscription service or hosted by your organization.

WebTMA is a mission-critical tool for organizations that need to effectively manage their assets and maintenance operations. Using WebTMA, your organization can extend the useful life of your physical assets throughout their entire life cycle – from purchase through disposal. In addition, there are a variety of optional modules and integrations that provide the tools to elevate your organization to world-class status.

WebTMA Enterprise is TMA’s most advanced product offering. In addition to the functionality of WebTMA’s Base Product that integrates multiple software modules including work orders, preventive maintenance, advanced asset management, and multiple repair/cost centers, it has a variety of additional features and functionality. These include, but are not limited to, materials management, project management, contract management, advanced accounting, stock replenishment wizard, parts allocation, work order redirect, and advanced split billing.

See how TMA solutions can help you manage and maintain your facilities at the highest level.

WHAT WE PROVIDE. . . . . . . . . . . . . . .

WebTMA Enterprise. . . . .

©

Page 6: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

WebTMA’s Base Product provides your organization with the functionality necessary to manage your physical assets and maintenance operations. You can easily manage work orders and your preventive maintenance program. In addition, the Base Product provides you with the ability to set up your facilities, users, security, assets, equipment, and more.

WebTMA will track:

Warranties Priority Service contracts Vendors Tag numbers Motors Parent/child relationships PMs Location Graphics

The Base Product includes “MyPage,” which is a tool that can be customized by each WebTMA user to provide information that is directly relevant to their job requirements and their use of the product. This powerful functionality can be configured to focus on technicians, supervisors, or administrative personnel. MyPage provides real-time information that is relevant to specific job performance.

Some examples include:

List of open work orders Single click access to areas of the program most utilized by the user Summary data for work requests, work orders, and preventive maintenance responsibilities Access to everyday forms and websites important to the user Company and department bulletin boards for delivering relevant information to users

Work Orders

If you are like most maintenance managers, your organization looks to you to find the tools that can maximize efficiency and control costs. WebTMA provides the power to accomplish this with an intuitive and easy-to-use work order system.

Other features include:

Easily create work orders utilizing convenient pop-up lists Roll up costs by division, region, district, facility, building, floor, area, or department Easily browse and search work orders Control and prioritize workflow Assign and track multiple trades and tasks Automatically check for equipment warranties and service contracts Easily track safety and risk issues

Preventive Maintenance

WebTMA makes it easy to stay on top of preventive maintenance for any maintenance-worthy item. Periodic inspections of areas or equipment are easy to schedule and track. With more than 350 detailed maintenance tasks included and a customizable library, you have the maintenance procedures available to get your preventive maintenance program up and running quickly.

Other features include:

Easily set fixed or floating schedules as needs dictate Review calendar, meter, and seasonal PM schedules Schedule PMs and track compliance by priority Assign PMs to a specific technician Project man-hours by week, month, or year

WebTMA SOLUTIONSThe right tools at your fingertips.

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Page 7: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

WebTMA’s Base Product provides your organization with the functionality necessary to manage your physical assets and maintenance operations. You can easily manage work orders and your preventive maintenance program. In addition, the Base Product provides you with the ability to set up your facilities, users, security, assets, equipment, and more.

WebTMA will track:

Warranties Priority Service contracts Vendors Tag numbers Motors Parent/child relationships PMs Location Graphics

The Base Product includes “MyPage,” which is a tool that can be customized by each WebTMA user to provide information that is directly relevant to their job requirements and their use of the product. This powerful functionality can be configured to focus on technicians, supervisors, or administrative personnel. MyPage provides real-time information that is relevant to specific job performance.

Some examples include:

List of open work orders Single click access to areas of the program most utilized by the user Summary data for work requests, work orders, and preventive maintenance responsibilities Access to everyday forms and websites important to the user Company and department bulletin boards for delivering relevant information to users

Work Orders

If you are like most maintenance managers, your organization looks to you to find the tools that can maximize efficiency and control costs. WebTMA provides the power to accomplish this with an intuitive and easy-to-use work order system.

Other features include:

Easily create work orders utilizing convenient pop-up lists Roll up costs by division, region, district, facility, building, floor, area, or department Easily browse and search work orders Control and prioritize workflow Assign and track multiple trades and tasks Automatically check for equipment warranties and service contracts Easily track safety and risk issues

Preventive Maintenance

WebTMA makes it easy to stay on top of preventive maintenance for any maintenance-worthy item. Periodic inspections of areas or equipment are easy to schedule and track. With more than 350 detailed maintenance tasks included and a customizable library, you have the maintenance procedures available to get your preventive maintenance program up and running quickly.

Other features include:

Easily set fixed or floating schedules as needs dictate Review calendar, meter, and seasonal PM schedules Schedule PMs and track compliance by priority Assign PMs to a specific technician Project man-hours by week, month, or year

WebTMA SOLUTIONSThe right tools at your fingertips.

. . . . . . . . . . . . . . .

Page 8: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

TMA offers a variety of optional modules to enhance and improve your organization’s performance. WebTMA’s scalability allows you to purchase the functionality your organization requires when you require it. With these additional modules, interfaces, and integrations developed specifically for WebTMA, you can self-configure your solution to meet your organization’s needs and desires.

Optional modules include:

Mobile Solutions IT Service Management Request Management Knowledge Base Materials Management Facility Scheduler Project Management Key Management Time Management Event Scheduler Contract Management Fleet Management Executive Dashboard Fleet Dispatch Capital Planning Training Program Management Custodial Management Lease Management General Inspections GIS Solutions Room Inspections WebTMA CAFM Utility Services Management

MOBILE SOLUTIONS

TMA offers a wide variety of mobile solutions on a number of different platforms that help your organization become mobile. TMA Mobile Solutions enhance productivity by enabling your personnel to manage their work orders and other facility information electronically. These handheld devices include iPads, iPhones, iPods, Android devices, Windows Mobile devices, or cell phones. This state-of-the-art technology has the features and functionality that will significantly improve productivity and service to your customers.

WebTMA GOTMA’s most robust solution, WebTMA GO was developed to take advantage of the strengths of the iPad. This application has a wide array of features and functionality found in WebTMA. Electronically manage basic features and functionality such as work orders and asset inventory, along with scheduling, materials*, IT equipment*, inspections*, and custodial operations*. WebTMA GO operates in an online/offline mode providing you with maximum system availability.

mobileTMA GOmobileTMA GO is an advanced mobile solution that operates on an iPhone (and other iOS devices) and allows your workforce to electronically manage their work orders, asset inventory, and other facility processes. mobileTMA GO operates in an online/offline mode providing you with maximum system availability.

mobileTMA

mobileTMA provides your workforce with the ability to electronically manage work orders, asset inventory, and other facility processes. mobileTMA runs on Windows Mobile and Android OS devices.

Note: Mobile Room Inspections and Mobile Custodial are available on select mobile devices.

* Client must have licensed related optional modules for functionality to be active in WebTMA GO.

Enhance and improve your performance.. . . . . . . . . . . . . . .

MODULES

. . . . .

Page 9: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

TMA offers a variety of optional modules to enhance and improve your organization’s performance. WebTMA’s scalability allows you to purchase the functionality your organization requires when you require it. With these additional modules, interfaces, and integrations developed specifically for WebTMA, you can self-configure your solution to meet your organization’s needs and desires.

Optional modules include:

Mobile Solutions IT Service Management Request Management Knowledge Base Materials Management Facility Scheduler Project Management Key Management Time Management Event Scheduler Contract Management Fleet Management Executive Dashboard Fleet Dispatch Capital Planning Training Program Management Custodial Management Lease Management General Inspections GIS Solutions Room Inspections WebTMA CAFM Utility Services Management

MOBILE SOLUTIONS

TMA offers a wide variety of mobile solutions on a number of different platforms that help your organization become mobile. TMA Mobile Solutions enhance productivity by enabling your personnel to manage their work orders and other facility information electronically. These handheld devices include iPads, iPhones, iPods, Android devices, Windows Mobile devices, or cell phones. This state-of-the-art technology has the features and functionality that will significantly improve productivity and service to your customers.

WebTMA GOTMA’s most robust solution, WebTMA GO was developed to take advantage of the strengths of the iPad. This application has a wide array of features and functionality found in WebTMA. Electronically manage basic features and functionality such as work orders and asset inventory, along with scheduling, materials*, IT equipment*, inspections*, and custodial operations*. WebTMA GO operates in an online/offline mode providing you with maximum system availability.

mobileTMA GOmobileTMA GO is an advanced mobile solution that operates on an iPhone (and other iOS devices) and allows your workforce to electronically manage their work orders, asset inventory, and other facility processes. mobileTMA GO operates in an online/offline mode providing you with maximum system availability.

mobileTMA

mobileTMA provides your workforce with the ability to electronically manage work orders, asset inventory, and other facility processes. mobileTMA runs on Windows Mobile and Android OS devices.

Note: Mobile Room Inspections and Mobile Custodial are available on select mobile devices.

* Client must have licensed related optional modules for functionality to be active in WebTMA GO.

Enhance and improve your performance.. . . . . . . . . . . . . . .

MODULES

. . . . .

Page 10: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

REQUEST MANAGEMENT. . . . .

TMA offers a variety of options related to request management. These options allow your organization to enhance the submission, tracking, and disbursement of work requests, as well as improve your customer communications and response times. WebTMA’s intuitive self-service portals provide greater control, visibility, and a substantial increase in efficiency. In addition, your organization can establish business rules for approval and automatic conversion of requests to work orders.

Service RequestThe Service Request module provides an online form that your customers can use to submit service requests. This advanced communication tool brings your work request system directly to end users and eliminates both data entry time and lost requests.

Features and benefits include:Empower customers to request work at any timeSubstantially reduce calls to your work control centerUtilize LDAP or SAML support for user authenticationSend email messages automatically to clients when work has been accepted or deniedNotify clients automatically about changes in work order status

iServiceDeskiServiceDesk (iSD) is a fully customizable HTML browser-based work request system that allows you to improve the quality of service to your customers through faster response times and better communications. iSD can be used by anyone who has access to a standard web browser.

Features and benefits include:Decreased processing time by allowing customers to submit their requestsReduced calls to your work control centerImproved communications with your customers with automatic feedbackEnable customers to monitor the work process via a self-service portalSubmit service requests from wherever a web browser is available (including mobile devices)

Auto AttendantThe Auto Attendant module is a workflow tool that may be configured to bypass the request to work order conversion and scheduling process. This module will accept requests and apply a set of defined rules for auto-scheduling a trade or technician.

Features and benefits include:Reduce administrative burden within your work control centerAutomatically convert work requests into work orders based on a set of defined rulesAutomatically schedule work orders based on a set of defined rulesConfigure automatic conversion rules based on task, trade, or zoneReduce staff dependence for conversion of after-hour work requests

Page 11: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

REQUEST MANAGEMENT. . . . .

TMA offers a variety of options related to request management. These options allow your organization to enhance the submission, tracking, and disbursement of work requests, as well as improve your customer communications and response times. WebTMA’s intuitive self-service portals provide greater control, visibility, and a substantial increase in efficiency. In addition, your organization can establish business rules for approval and automatic conversion of requests to work orders.

Service RequestThe Service Request module provides an online form that your customers can use to submit service requests. This advanced communication tool brings your work request system directly to end users and eliminates both data entry time and lost requests.

Features and benefits include:Empower customers to request work at any timeSubstantially reduce calls to your work control centerUtilize LDAP or SAML support for user authenticationSend email messages automatically to clients when work has been accepted or deniedNotify clients automatically about changes in work order status

iServiceDeskiServiceDesk (iSD) is a fully customizable HTML browser-based work request system that allows you to improve the quality of service to your customers through faster response times and better communications. iSD can be used by anyone who has access to a standard web browser.

Features and benefits include:Decreased processing time by allowing customers to submit their requestsReduced calls to your work control centerImproved communications with your customers with automatic feedbackEnable customers to monitor the work process via a self-service portalSubmit service requests from wherever a web browser is available (including mobile devices)

Auto AttendantThe Auto Attendant module is a workflow tool that may be configured to bypass the request to work order conversion and scheduling process. This module will accept requests and apply a set of defined rules for auto-scheduling a trade or technician.

Features and benefits include:Reduce administrative burden within your work control centerAutomatically convert work requests into work orders based on a set of defined rulesAutomatically schedule work orders based on a set of defined rulesConfigure automatic conversion rules based on task, trade, or zoneReduce staff dependence for conversion of after-hour work requests

Page 12: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Materials ManagementOrganize and track inventory using the Materials Management module to efficiently and effectively manage your materials. Parts and materials are easily issued to work orders or accounts. Cross-reference materials to manufacturers, vendors, equipment, and vehicles.

Features and benefits include:Easily track the location of your facility’s parts and materials inventoryCreate purchase orders and calculate the average lead time required to restock itemsCreate multiple warehouses and transfer materials between them with a complete audit trailSend a Request for Quotation (RFQ) directly to multiple vendors from WebTMARoute requisitions and purchase orders for approval

Project ManagementEasily and effectively manage projects that require multiple work orders, budgets, and requisitions by tracking all costs, internal work, contract work, and purchases against a project. Graphically view and manage project tasks and resources with embedded Gantt charting.

Features and benefits include:Compare budgeted, estimated, and actual costs for the life of a projectCreate detailed estimates for each task and resourceTrack all project costs for internal work, contract work, and purchasesCreate and attach multiple sub-projects to a major projectSee all work orders and requisitions at-a-glance for a particular project

Time ManagementSchedule work by technicians or crews using the Time Management module. Graphically view workloads as a Gantt chart, on a calendar, or as a list view while managing direct and indirect labor time such as sick time, training time, etc. Also, schedule work based on priority, type of work, shift, shop, trade, and cost center.

Features and benefits include:Review open work orders and schedule eligible technicians based on your criteria Visualize or schedule work on a Gantt Chart or calendar by technicianSee backlog of incomplete work orders by technicianEasily shift assignments by a specific day or reassign to another technicianManage indirect labor including training, vacation, sick leave, or other time types

Contract ManagementManage the contract life cycle by controlling the award process from preparation of the contract through sending it out for bids. Once awarded, have the ability to track the contract through completion of the project.

Features and benefits include:Track contractors' work by attaching work orders to a contract for labor and cost historyNegotiate better contracts using contractor ratings from past performanceMaintain contract’s declining balance automatically for work performed on a life-to-date basisSelect multiple bidders and contract services for bid preparationWithhold a portion of the contract value at end-of-contract to assure satisfactory performance

Executive DashboardThis dynamic tool provides decision makers with real-time access to the critical information necessary to make timely, data-driven decisions. Dashboards consist of configurable panels that display Key Performance Indicators (KPIs) using data visualization components such as tables, charts, graphs, and digital gauges.

Features and benefits include:Reflect the true state of operations in real-timeDisplay relevant information based on the user’s role in the organizationSet user-defined targets for each KPI and configure email alertsMonitor status of KPIs in real-time or as a scheduled updateSet goals around metrics and align personnel with your organization's strategic goals

Capital PlanningThe Capital Planning module is a powerful tool created to manage the capital investment process. It is designed to help organizations develop detailed capital plans across single or multiple budget years. The module accommodates maintenance backlog and cyclic renewal data from facility audits.

Features and benefits include:Provides a clear process to prioritize capital planning projectsForecast project planning for up to 20 years into the futureJustify funding requests by projecting capital improvements and renewalsMeasure the impact of underfunding operational budgetsSimplify complex data visually with interactive Excel graphs and reports

Page 13: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Materials ManagementOrganize and track inventory using the Materials Management module to efficiently and effectively manage your materials. Parts and materials are easily issued to work orders or accounts. Cross-reference materials to manufacturers, vendors, equipment, and vehicles.

Features and benefits include:Easily track the location of your facility’s parts and materials inventoryCreate purchase orders and calculate the average lead time required to restock itemsCreate multiple warehouses and transfer materials between them with a complete audit trailSend a Request for Quotation (RFQ) directly to multiple vendors from WebTMARoute requisitions and purchase orders for approval

Project ManagementEasily and effectively manage projects that require multiple work orders, budgets, and requisitions by tracking all costs, internal work, contract work, and purchases against a project. Graphically view and manage project tasks and resources with embedded Gantt charting.

Features and benefits include:Compare budgeted, estimated, and actual costs for the life of a projectCreate detailed estimates for each task and resourceTrack all project costs for internal work, contract work, and purchasesCreate and attach multiple sub-projects to a major projectSee all work orders and requisitions at-a-glance for a particular project

Time ManagementSchedule work by technicians or crews using the Time Management module. Graphically view workloads as a Gantt chart, on a calendar, or as a list view while managing direct and indirect labor time such as sick time, training time, etc. Also, schedule work based on priority, type of work, shift, shop, trade, and cost center.

Features and benefits include:Review open work orders and schedule eligible technicians based on your criteria Visualize or schedule work on a Gantt Chart or calendar by technicianSee backlog of incomplete work orders by technicianEasily shift assignments by a specific day or reassign to another technicianManage indirect labor including training, vacation, sick leave, or other time types

Contract ManagementManage the contract life cycle by controlling the award process from preparation of the contract through sending it out for bids. Once awarded, have the ability to track the contract through completion of the project.

Features and benefits include:Track contractors' work by attaching work orders to a contract for labor and cost historyNegotiate better contracts using contractor ratings from past performanceMaintain contract’s declining balance automatically for work performed on a life-to-date basisSelect multiple bidders and contract services for bid preparationWithhold a portion of the contract value at end-of-contract to assure satisfactory performance

Executive DashboardThis dynamic tool provides decision makers with real-time access to the critical information necessary to make timely, data-driven decisions. Dashboards consist of configurable panels that display Key Performance Indicators (KPIs) using data visualization components such as tables, charts, graphs, and digital gauges.

Features and benefits include:Reflect the true state of operations in real-timeDisplay relevant information based on the user’s role in the organizationSet user-defined targets for each KPI and configure email alertsMonitor status of KPIs in real-time or as a scheduled updateSet goals around metrics and align personnel with your organization's strategic goals

Capital PlanningThe Capital Planning module is a powerful tool created to manage the capital investment process. It is designed to help organizations develop detailed capital plans across single or multiple budget years. The module accommodates maintenance backlog and cyclic renewal data from facility audits.

Features and benefits include:Provides a clear process to prioritize capital planning projectsForecast project planning for up to 20 years into the futureJustify funding requests by projecting capital improvements and renewalsMeasure the impact of underfunding operational budgetsSimplify complex data visually with interactive Excel graphs and reports

Page 14: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Custodial ManagementSimplify and streamline custodial services throughout your entire organization. This module provides you with the ability to manage your custodial staff, routes, and supplies in a single integrated database. Increase efficiencies of inspections by utilizing the optional mobileCustodial module or WebTMA GO.

Features and benefits include:Utilize ISSA 447 Cleaning Times and APPA Custodial Staffing Guidelines inherent in the systemEliminate lengthy training by printing duty lists for your custodiansEstimate labor based on level of cleanliness required or desiredEasily schedule custodial routes and efficiently manage cleaning suppliesTrack all custodial expenses in one location

General InspectionsSimplify and streamline your inspection process throughout your entire organization. With General Inspections you can confirm completion of a series of tasks for all maintenance-worthy items within your organization. Most importantly, this module can be used to assure the safety and reliability of all your assets.

Features and benefits include:Automatically generate a work order for a failed inspection pointReview and correct actual and potential hazardsCollect and retain inspection data for predictive maintenance analysisUtilize the PM scheduling function to assign an inspection taskEliminate paper inspection forms utilizing WebTMA GO

Room InspectionsRoom Inspections module is an advanced tool for automating, simplifying, and streamlining the inspection process. This valuable tool can be used to inspect rooms, offices, and areas within your facilities, as well as record inspection data for analysis and potential billing.

Features and benefits include:Reduce staff requirements by creating efficiencies during the inspection processShorten the inspection process and processing timePerform inspections electronically using optional Mobile Room Inspections or WebTMA GOEasily schedule staff for inspections of rooms, offices, and areasCreate work orders automatically for items that need to be repaired or replaced

Utility Services ManagementUtility Services Management consolidates pertinent information about your meters, transformers, rate schedules, and historical weather data. Your staff has the ability to compare relevant information against actual recorded amounts and budgeted costs to determine variances for investigation and planning.

Features and benefits include:Maintain a fully integrated database of your facilities, buildings, departments, and utility usageCalculate amount of energy expenditures for heating and cooling based on weather dataManage multiple utility and service contractors, including multiple rate structuresRecord and budget multiple utilities and services Graph budgets for each type of utility or service against actual usage and expenditures

IT Service ManagementIT Service Management tracks and accounts for assets related to your network and infrastructure. This includes computers, servers, switches, routers, peripherals, and software. You can review sub-assemblies, related parts and costs as well as track detailed work history of repairs, modifications, and installations.

Features and benefits include:Maintain complete records on all computer hardware, software, and componentsMaintain and track software, licensing, and other information for each assetAssign personnel to work on IT hardware and softwareTrack the location of IT equipment throughout your organizationPerform inventories, track conditions, and transfer IT equipment utilizing TMA’s mobile solutions

Knowledge BaseThe Knowledge Base module can assist users in troubleshooting problems in the field utilizing past experience through a catalog of solutions that is specific to the type of work or task being performed. Your organization defines a series of questions that lead to problem resolution.

Features and benefits include:Ability to research solutions in an easy-to-use question and answer formatCatalog task solutions for technicians to followSave time and money using rapid access to resolutionsAnalyze problems to pinpoint trends and resolutionsPresent the top 10 solutions for fast diagnosis and resolution

Page 15: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Custodial ManagementSimplify and streamline custodial services throughout your entire organization. This module provides you with the ability to manage your custodial staff, routes, and supplies in a single integrated database. Increase efficiencies of inspections by utilizing the optional mobileCustodial module or WebTMA GO.

Features and benefits include:Utilize ISSA 447 Cleaning Times and APPA Custodial Staffing Guidelines inherent in the systemEliminate lengthy training by printing duty lists for your custodiansEstimate labor based on level of cleanliness required or desiredEasily schedule custodial routes and efficiently manage cleaning suppliesTrack all custodial expenses in one location

General InspectionsSimplify and streamline your inspection process throughout your entire organization. With General Inspections you can confirm completion of a series of tasks for all maintenance-worthy items within your organization. Most importantly, this module can be used to assure the safety and reliability of all your assets.

Features and benefits include:Automatically generate a work order for a failed inspection pointReview and correct actual and potential hazardsCollect and retain inspection data for predictive maintenance analysisUtilize the PM scheduling function to assign an inspection taskEliminate paper inspection forms utilizing WebTMA GO

Room InspectionsRoom Inspections module is an advanced tool for automating, simplifying, and streamlining the inspection process. This valuable tool can be used to inspect rooms, offices, and areas within your facilities, as well as record inspection data for analysis and potential billing.

Features and benefits include:Reduce staff requirements by creating efficiencies during the inspection processShorten the inspection process and processing timePerform inspections electronically using optional Mobile Room Inspections or WebTMA GOEasily schedule staff for inspections of rooms, offices, and areasCreate work orders automatically for items that need to be repaired or replaced

Utility Services ManagementUtility Services Management consolidates pertinent information about your meters, transformers, rate schedules, and historical weather data. Your staff has the ability to compare relevant information against actual recorded amounts and budgeted costs to determine variances for investigation and planning.

Features and benefits include:Maintain a fully integrated database of your facilities, buildings, departments, and utility usageCalculate amount of energy expenditures for heating and cooling based on weather dataManage multiple utility and service contractors, including multiple rate structuresRecord and budget multiple utilities and services Graph budgets for each type of utility or service against actual usage and expenditures

IT Service ManagementIT Service Management tracks and accounts for assets related to your network and infrastructure. This includes computers, servers, switches, routers, peripherals, and software. You can review sub-assemblies, related parts and costs as well as track detailed work history of repairs, modifications, and installations.

Features and benefits include:Maintain complete records on all computer hardware, software, and componentsMaintain and track software, licensing, and other information for each assetAssign personnel to work on IT hardware and softwareTrack the location of IT equipment throughout your organizationPerform inventories, track conditions, and transfer IT equipment utilizing TMA’s mobile solutions

Knowledge BaseThe Knowledge Base module can assist users in troubleshooting problems in the field utilizing past experience through a catalog of solutions that is specific to the type of work or task being performed. Your organization defines a series of questions that lead to problem resolution.

Features and benefits include:Ability to research solutions in an easy-to-use question and answer formatCatalog task solutions for technicians to followSave time and money using rapid access to resolutionsAnalyze problems to pinpoint trends and resolutionsPresent the top 10 solutions for fast diagnosis and resolution

Page 16: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Facility SchedulerThis powerful tool effectively manages, utilizes, and schedules your organization’s valuable resources. Reserve and schedule rooms, tools, equipment, AV assets, and infrastructure items such as athletic fields and swimming pools.

Features and benefits include:Easily schedule and reserve rooms and other facility resourcesVisualize reservations and rentals on a graphical calendarRoute reservations for approval using WebTMA’s authorization systemFollow easy-to-use steps throughout the entire reservation processCharge clients directly for various rental costs such as cleaning, cancellations, etc.

Key ManagementKey Management provides you with the ability to manage your key systems, including card keys, locks, keys, and cylinders. Manage vital security information concerning key holders and key access. Efficiently track key information for both lock locations/areas, issuance, and return of keys to your key holder.

Features and benefits include:Increase security by tracking all necessary key dataKnow at all times the keys held by each key holder and the doors the person can openMaintain historical data by key and key holder for keys created, issued, lost, and destroyedManage all information regarding cross-keying, serialized, and non-serialized keysExpedite key transactions utilizing the fully integrated process from key request to issuance.

Event SchedulerTrack and schedule event information with WebTMA's Event Scheduler. Assign resources for an event including buildings, rooms, and areas. Resources can also include equipment, vehicles, assets, etc. When writing a work order or allocating resources, Event Scheduler automatically notifies you of the potential conflict.

Features and benefits include:Visualize monthly events by viewing them on a graphical calendarEasily schedule event resources including rooms, equipment, assets, and vehiclesRecord all necessary event information in one central locationEstimate event setup requirements and costsTrack all event expenses and work activities using optional Project Management module

Fleet ManagementThis powerful tool tracks vehicle information, reservations, and rentals. Make reservations for a specific vehicle or a category of vehicle, and create a work order for cleaning or necessary repairs when the vehicle is returned. Calculate rental charges automatically and use these charges to produce chargebacks.

Features and benefits include:Track vehicle rentals, who they are assigned to, and when they are due to be returnedManage your fleet and costs more effectively through more accurate planning and schedulingCreate work orders for repairs to vehicles or generate cleaning work orders automatically Easily research vehicle availability, view reservations, and generate reports on vehicle utilizationDeliver customer requests, reservations, and status information via email

Fleet DispatchManage an unlimited number of vehicles and drivers within your organization. Fleet Dispatch provides the ability to manage all aspects of your organization's pickup and delivery by streamlining activities such as bus routes, trash pickup, scheduled and on-demand delivery of materials/goods, and personnel transfers.

Features and benefits include:Efficiently manage all aspects of pickup and deliveryControl access to vehicles and locationsCreate fixed routes with stopsTrack all stops, including the activity, lapsed time, and other metrics about each stopAssign drivers and vehicles for scheduled and on-demand trips

Training Program ManagementWebTMA's Training Program Management module is used to plan, request, evaluate, and track hours for training classes. Use this module to design full training programs for different categories of personnel. Managers and supervisors can request training for multiple individuals at one time.

Features and benefits include:Maintain control of all aspects of your training programsMeasure the effectiveness of your trainersTrack certification requirements to assure standards of complianceOrganize curriculum in basic categoriesProvide employees access to an easy-to-use online training request process

Page 17: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Facility SchedulerThis powerful tool effectively manages, utilizes, and schedules your organization’s valuable resources. Reserve and schedule rooms, tools, equipment, AV assets, and infrastructure items such as athletic fields and swimming pools.

Features and benefits include:Easily schedule and reserve rooms and other facility resourcesVisualize reservations and rentals on a graphical calendarRoute reservations for approval using WebTMA’s authorization systemFollow easy-to-use steps throughout the entire reservation processCharge clients directly for various rental costs such as cleaning, cancellations, etc.

Key ManagementKey Management provides you with the ability to manage your key systems, including card keys, locks, keys, and cylinders. Manage vital security information concerning key holders and key access. Efficiently track key information for both lock locations/areas, issuance, and return of keys to your key holder.

Features and benefits include:Increase security by tracking all necessary key dataKnow at all times the keys held by each key holder and the doors the person can openMaintain historical data by key and key holder for keys created, issued, lost, and destroyedManage all information regarding cross-keying, serialized, and non-serialized keysExpedite key transactions utilizing the fully integrated process from key request to issuance.

Event SchedulerTrack and schedule event information with WebTMA's Event Scheduler. Assign resources for an event including buildings, rooms, and areas. Resources can also include equipment, vehicles, assets, etc. When writing a work order or allocating resources, Event Scheduler automatically notifies you of the potential conflict.

Features and benefits include:Visualize monthly events by viewing them on a graphical calendarEasily schedule event resources including rooms, equipment, assets, and vehiclesRecord all necessary event information in one central locationEstimate event setup requirements and costsTrack all event expenses and work activities using optional Project Management module

Fleet ManagementThis powerful tool tracks vehicle information, reservations, and rentals. Make reservations for a specific vehicle or a category of vehicle, and create a work order for cleaning or necessary repairs when the vehicle is returned. Calculate rental charges automatically and use these charges to produce chargebacks.

Features and benefits include:Track vehicle rentals, who they are assigned to, and when they are due to be returnedManage your fleet and costs more effectively through more accurate planning and schedulingCreate work orders for repairs to vehicles or generate cleaning work orders automatically Easily research vehicle availability, view reservations, and generate reports on vehicle utilizationDeliver customer requests, reservations, and status information via email

Fleet DispatchManage an unlimited number of vehicles and drivers within your organization. Fleet Dispatch provides the ability to manage all aspects of your organization's pickup and delivery by streamlining activities such as bus routes, trash pickup, scheduled and on-demand delivery of materials/goods, and personnel transfers.

Features and benefits include:Efficiently manage all aspects of pickup and deliveryControl access to vehicles and locationsCreate fixed routes with stopsTrack all stops, including the activity, lapsed time, and other metrics about each stopAssign drivers and vehicles for scheduled and on-demand trips

Training Program ManagementWebTMA's Training Program Management module is used to plan, request, evaluate, and track hours for training classes. Use this module to design full training programs for different categories of personnel. Managers and supervisors can request training for multiple individuals at one time.

Features and benefits include:Maintain control of all aspects of your training programsMeasure the effectiveness of your trainersTrack certification requirements to assure standards of complianceOrganize curriculum in basic categoriesProvide employees access to an easy-to-use online training request process

Page 18: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Lease ManagementThe Lease Management module easily tracks lease records including amendments, invoice information, property tax information, appraisals, and estimates. Once your lease data is entered, Lease Management functions include generation of invoices, payment information, and lease schedules.

Features and benefits include:Easily track lease details including amendments, property tax information, and appraisalsUtilize punch list to track and manage items that must be corrected before a tenant moves inLink properties such as buildings, suites, or offices directly to leasesGenerate invoices for lease paymentsRun a variety of pre-configured reports such as revenue projections and lease renewals

GIS SolutionsDynamically visualize asset relationships in a geographical format. The Basic and Advanced GIS Solutions allow you to integrate assets, infrastructure, and other mapped features. Streamline workflow processes by allowing personnel to view existing workloads for geographically-dispersed assets via Esri’s ArcGIS maps.

Features and benefits include:Capture, analyze, and display assets, locations, and work orders from a geospatial perspectiveAlign with specific business needs and improve work planning and analysisCreate and view work orders from a map viewTrack your linear assets such as roads, pipelines, power lines, and similar assets (Advanced)Create efficiencies in business processes and improve communications by visualizing asset locations

WebTMA CAFMWebTMA's Computer Aided Facilities Management (CAFM) module offers a feature-rich, easy-to-use solution for viewing your CAD drawings, organizing critical company data, and managing all levels of your facility. CAFM fully integrates your CAD drawings with WebTMA.

Features and benefits include:Reduce your costs with more effective space managementImprove your decision-making process using centralized dataGain a comprehensive overview by visualizing your spaceEmpower managers with critical information about space and asset inventories Visually locate assets, occupants, and room numbers with a single click

“ With WebTMA, our productivity has increased and the system has contributed to our goals for prof icient business processes. ”

Page 19: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Lease ManagementThe Lease Management module easily tracks lease records including amendments, invoice information, property tax information, appraisals, and estimates. Once your lease data is entered, Lease Management functions include generation of invoices, payment information, and lease schedules.

Features and benefits include:Easily track lease details including amendments, property tax information, and appraisalsUtilize punch list to track and manage items that must be corrected before a tenant moves inLink properties such as buildings, suites, or offices directly to leasesGenerate invoices for lease paymentsRun a variety of pre-configured reports such as revenue projections and lease renewals

GIS SolutionsDynamically visualize asset relationships in a geographical format. The Basic and Advanced GIS Solutions allow you to integrate assets, infrastructure, and other mapped features. Streamline workflow processes by allowing personnel to view existing workloads for geographically-dispersed assets via Esri’s ArcGIS maps.

Features and benefits include:Capture, analyze, and display assets, locations, and work orders from a geospatial perspectiveAlign with specific business needs and improve work planning and analysisCreate and view work orders from a map viewTrack your linear assets such as roads, pipelines, power lines, and similar assets (Advanced)Create efficiencies in business processes and improve communications by visualizing asset locations

WebTMA CAFMWebTMA's Computer Aided Facilities Management (CAFM) module offers a feature-rich, easy-to-use solution for viewing your CAD drawings, organizing critical company data, and managing all levels of your facility. CAFM fully integrates your CAD drawings with WebTMA.

Features and benefits include:Reduce your costs with more effective space managementImprove your decision-making process using centralized dataGain a comprehensive overview by visualizing your spaceEmpower managers with critical information about space and asset inventories Visually locate assets, occupants, and room numbers with a single click

“ With WebTMA, our productivity has increased and the system has contributed to our goals for prof icient business processes. ”

Page 20: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Enhance your productivity.. . . . . . . . . . . . . . .

INTERFACES & INTEGRATIONS

CUSTOM INTEGRATIONSShould your organization choose an application for which TMA does not currently have a pre-written standard interface, TMA will work with you to create a customized interface.

TMA Consultants and Engineers have years of experience developing custom interfaces that allow you to integrate WebTMA with applications that span a wide variety of industries and platforms. Our knowledgeable consultants focus on delivering business results by following a defined process for integrations, which include the following: specification development, validation of business rules, design of solution, testing, and implementation.

TMA Consultants and Engineers have years of experience configuring interfaces and integration tools for WebTMA. These interfaces and integrations will improve your workflow by bringing complex technologies together to maximize compatibility, interoperability, and enterprise-wide information management.

STANDARD INTERFACESTMA has designed a variety of standard interfaces that make WebTMA a more integral part of your workflow process. They allow your organization to operate in the most efficient and effective manner possible. These are standard interfaces to applications such as SAP, PeopleSoft, Banner, Lawson Financials, Oracle Financials, StarRez, Autodesk, Fuelman, Kronos, ECRI, and a variety of other popular applications.

Your organization will eliminate double-entry of data and enable management to easily access critical information for making key business decisions. A partial list of standard interfaces includes:

Universal Interfaces for WebTMA Universal Financial Interface Universal Procurement Interface Universal Interface for Space Management Universal Interface for Fuel and Oil Universal Interface for Other Charges StarRez Interface ECRI Interface Esri Interface (GIS) medTester Interface BIM Interface Fluke Ansur Interface

Page 21: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Enhance your productivity.. . . . . . . . . . . . . . .

INTERFACES & INTEGRATIONS

CUSTOM INTEGRATIONSShould your organization choose an application for which TMA does not currently have a pre-written standard interface, TMA will work with you to create a customized interface.

TMA Consultants and Engineers have years of experience developing custom interfaces that allow you to integrate WebTMA with applications that span a wide variety of industries and platforms. Our knowledgeable consultants focus on delivering business results by following a defined process for integrations, which include the following: specification development, validation of business rules, design of solution, testing, and implementation.

TMA Consultants and Engineers have years of experience configuring interfaces and integration tools for WebTMA. These interfaces and integrations will improve your workflow by bringing complex technologies together to maximize compatibility, interoperability, and enterprise-wide information management.

STANDARD INTERFACESTMA has designed a variety of standard interfaces that make WebTMA a more integral part of your workflow process. They allow your organization to operate in the most efficient and effective manner possible. These are standard interfaces to applications such as SAP, PeopleSoft, Banner, Lawson Financials, Oracle Financials, StarRez, Autodesk, Fuelman, Kronos, ECRI, and a variety of other popular applications.

Your organization will eliminate double-entry of data and enable management to easily access critical information for making key business decisions. A partial list of standard interfaces includes:

Universal Interfaces for WebTMA Universal Financial Interface Universal Procurement Interface Universal Interface for Space Management Universal Interface for Fuel and Oil Universal Interface for Other Charges StarRez Interface ECRI Interface Esri Interface (GIS) medTester Interface BIM Interface Fluke Ansur Interface

Page 22: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

The need to operate and manage an organization with knowledge, insight, and confidence has never been greater. With any software solution, organizations invest time and energy in accumulating accurate and relevant data. The result of this investment is the ability to make decisions based on clear and accurate information.

At TMA Systems, we pride ourselves on providing the reports, graphs, and monitoring tools that will assist your organization in making informed management decisions. These tools allow better utilization of your valuable time for analysis and strategic planning. Consider how much further you could take your organization if you spent only a fraction of your time collecting and formatting data.

REPORTS, GRAPHS & CHARTSWebTMA Report Manager and Report Writer can easily generate reports on screen, send them to a printer, email them, download them as Microsoft Excel files, or save them in formats such as HTML, images, and PDF. The WebTMA Report Manager provides more than 600 pre-formatted, modifiable reports that are ready to run right out of the box. Create reports for your organization's specific needs or to meet mandatory requirements for agencies such as Joint Commission, OSHA, ISO 9001, and the EPA by easily copying and modifying the pre-formatted reports provided in the Report Manager.

MONITORING TOOLSWebTMA’s Executive Dashboard is a dynamic tool that furnishes decision makers with real-time access to the critical information necessary to make timely, data-driven decisions. These configurable screens display numerous Key Performance Indicators (KPIs) in various formats including tables, charts, graphs, and digital gauges. Create personalized dashboards to easily see the data that is important to you and your role in the organization, data that will help you gain the knowledge, insight, and confidence necessary to make better, more informed decisions related to your operations.

Easily create KPIs on-the-fly. Compare actual performance against targeted performance on a real-time basis. Built-in automatic alarms keep you fully informed.

Features and benefits include: Reflect the true state of operations in real-time Deliver actionable information to individuals who can most effectively impact change Display relevant information based on the user's role in the organization Quickly respond to opportunities, as well as identify and mitigate potential problems Set goals around metrics and align personnel with strategic goals Access data across multiple maintenance/cost centers within your organization Visually monitor KPI status with color-coded displays Utilize four display formats: digital gauges, bar graphs, digital read-outs, and pie charts Create user-defined thresholds for caution and alert ranges Set user-defined targets for each KPI Monitor status of KPIs in real-time or as a scheduled update Share or restrict access to KPIs with other users throughout your organization Alert users with automatic email messages

Knowledge, insight, and confidence.. . . . . . . . . . . . . . .

REPORTS & MONITORING

Page 23: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

The need to operate and manage an organization with knowledge, insight, and confidence has never been greater. With any software solution, organizations invest time and energy in accumulating accurate and relevant data. The result of this investment is the ability to make decisions based on clear and accurate information.

At TMA Systems, we pride ourselves on providing the reports, graphs, and monitoring tools that will assist your organization in making informed management decisions. These tools allow better utilization of your valuable time for analysis and strategic planning. Consider how much further you could take your organization if you spent only a fraction of your time collecting and formatting data.

REPORTS, GRAPHS & CHARTSWebTMA Report Manager and Report Writer can easily generate reports on screen, send them to a printer, email them, download them as Microsoft Excel files, or save them in formats such as HTML, images, and PDF. The WebTMA Report Manager provides more than 600 pre-formatted, modifiable reports that are ready to run right out of the box. Create reports for your organization's specific needs or to meet mandatory requirements for agencies such as Joint Commission, OSHA, ISO 9001, and the EPA by easily copying and modifying the pre-formatted reports provided in the Report Manager.

MONITORING TOOLSWebTMA’s Executive Dashboard is a dynamic tool that furnishes decision makers with real-time access to the critical information necessary to make timely, data-driven decisions. These configurable screens display numerous Key Performance Indicators (KPIs) in various formats including tables, charts, graphs, and digital gauges. Create personalized dashboards to easily see the data that is important to you and your role in the organization, data that will help you gain the knowledge, insight, and confidence necessary to make better, more informed decisions related to your operations.

Easily create KPIs on-the-fly. Compare actual performance against targeted performance on a real-time basis. Built-in automatic alarms keep you fully informed.

Features and benefits include: Reflect the true state of operations in real-time Deliver actionable information to individuals who can most effectively impact change Display relevant information based on the user's role in the organization Quickly respond to opportunities, as well as identify and mitigate potential problems Set goals around metrics and align personnel with strategic goals Access data across multiple maintenance/cost centers within your organization Visually monitor KPI status with color-coded displays Utilize four display formats: digital gauges, bar graphs, digital read-outs, and pie charts Create user-defined thresholds for caution and alert ranges Set user-defined targets for each KPI Monitor status of KPIs in real-time or as a scheduled update Share or restrict access to KPIs with other users throughout your organization Alert users with automatic email messages

Knowledge, insight, and confidence.. . . . . . . . . . . . . . .

REPORTS & MONITORING

Page 24: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Delivering world-class services.. . . . . . . . . . . . . . .

SERVICES

At TMA, we are committed to your success. This commitment, along with world-class service, is the reason TMA has one of the highest customer retention rates in our industry. Our team of professional Consultants, Engineers, Project Managers, Trainers, and ongoing Customer Support personnel have the expertise and experience necessary to ensure your organization will have a successful implementation of your product and the ongoing support to make your TMA solution an integral part of your organization’s operations.

IMPLEMENTATION SERVICESMeasuring the success of any software solution is directly related to achieving a successful implementation. To satisfy your expectations, it is imperative that the implementation is well thought out, well planned, and meticulously executed. With superior technical expertise and industry knowledge, TMA Consultants will successfully implement your software to help meet your organization’s business needs and requirements.

TRAINING SERVICES

TMA offers a wide range of training courses that provide you with the knowledge necessary to fully utilize your TMA software solution. TMA Consultants and Trainers understand how WebTMA has been implemented for your organization. This information allows them to customize the training to meet your specific needs while taking into account your personnel’s knowledge level. Training sessions are offered remotely, at your site, or at the TMA Training Center in Tulsa, Oklahoma.

CONSULTING SERVICES

TMA offers a full range of services that are uniquely tailored to fit your organization’s needs and requirements. Regardless of the project’s complexity, TMA Consultants have the experience, industry expertise, and technical knowledge to guide your organization through the entire process – from inception to a successful completion of the project.

CUSTOMER SUPPORT

The primary goal of TMA’s Technical Support staff is to make certain that your software solution is operating at the highest level of efficiency. To achieve this, they answer your questions, concerns, and issues in the most timely, efficient, and professional manner possible.

Page 25: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Delivering world-class services.. . . . . . . . . . . . . . .

SERVICES

At TMA, we are committed to your success. This commitment, along with world-class service, is the reason TMA has one of the highest customer retention rates in our industry. Our team of professional Consultants, Engineers, Project Managers, Trainers, and ongoing Customer Support personnel have the expertise and experience necessary to ensure your organization will have a successful implementation of your product and the ongoing support to make your TMA solution an integral part of your organization’s operations.

IMPLEMENTATION SERVICESMeasuring the success of any software solution is directly related to achieving a successful implementation. To satisfy your expectations, it is imperative that the implementation is well thought out, well planned, and meticulously executed. With superior technical expertise and industry knowledge, TMA Consultants will successfully implement your software to help meet your organization’s business needs and requirements.

TRAINING SERVICES

TMA offers a wide range of training courses that provide you with the knowledge necessary to fully utilize your TMA software solution. TMA Consultants and Trainers understand how WebTMA has been implemented for your organization. This information allows them to customize the training to meet your specific needs while taking into account your personnel’s knowledge level. Training sessions are offered remotely, at your site, or at the TMA Training Center in Tulsa, Oklahoma.

CONSULTING SERVICES

TMA offers a full range of services that are uniquely tailored to fit your organization’s needs and requirements. Regardless of the project’s complexity, TMA Consultants have the experience, industry expertise, and technical knowledge to guide your organization through the entire process – from inception to a successful completion of the project.

CUSTOMER SUPPORT

The primary goal of TMA’s Technical Support staff is to make certain that your software solution is operating at the highest level of efficiency. To achieve this, they answer your questions, concerns, and issues in the most timely, efficient, and professional manner possible.

Page 26: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Bank of America’s Military Bank Overseas Division (MBOD) provides onsite banking assistance to military personnel stationed at hundreds of bases throughout the world. In providing these services, Bank of America demanded a superior web-based system that provided the ability to manage data from a single central database, yet access this data from hundreds of remote locations.

With WebTMA, MBOD successfully tracks and maintains more than 30,000 pieces of equipment throughout the world.

Cornell University is a private land-grant, Ivy League university in New York State. It is a widely recognized world-class research university and a model university for interweaving a liberal education with a practical education for impacting societal and world issues.

Cornell utilizes WebTMA to enhance the quality of service within their Campus Life department. The Department is a self-supporting enterprise that serves a campus population of 18,428 students with a responsibility for on-campus housing, conference services, two community centers, and the majority of dining services offered on campus.

Aramark, a leader in managed services, provides award-winning food services, facilities management, and uniform and career apparel to a variety of organizations around the world. With more than 250,000 employees serving clients in 22 countries, Aramark utilizes WebTMA to manage and benchmark their operations within and across a variety of industries. To achieve this goal, they chose TMA as a partner because of the scalability and advanced reporting capabilities within WebTMA.

TMA has provided the consulting and innovative products necessary to meet the demands of Aramark and their sophisticated client base.

Walgreens is the nation’s largest pharmacy chain and considered the leading innovator in drugstore retailing. They have pioneered many of the modern store and pharmacy features currently considered standard for the industry. A vital piece of Walgreens’ success is directly related to their advanced distribution network. These state-of-the-art facilities use WebTMA to track assets and manage their maintenance operations.

Innovative solutions like WebTMA exemplify Walgreens’ vision of how technology can provide the highest level of service possible.

Architect of the Capital (AOC) is responsible for the maintenance, operations, development, and preservation of the United States Capitol Complex. The complex includes a variety of locations including the U.S. Capitol, congressional office buildings, the Library of Congress buildings, the U.S. Supreme Court buildings, the United States Botanic Garden, the Capitol Power Plant, Capitol Police headquarters, and the Robert A. Taft Memorial.

TMA maintenance management solutions assist AOC in successfully maintaining these national treasures.

Nashville-based HCA is the nation's leading provider of healthcare services with more than 165 hospitals, 115 freestanding surgery centers, and more than 200,000 employees. Approximately four to five percent of all inpatient care delivered in the U.S. is provided by HCA facilities.

HCA’s Engineering and Facility Management Department (FacilitiGroup) utilizes WebTMA to effectively manage their facilities maintenance operations by establishing standards to accurately forecast inventory and labor requirements at the corporate and hospital level. In addition, WebTMA is a key tool in satisfying industry and federal regulatory requirements.

World-class products for world-class clients.TMA has a strong reputation of providing clients with superior products and services. These products and services are a hallmark of our success and permit us to maintain one of the highest client retention rates in the industry.

. . . . . . . . . . . . . . . TMA CLIENTS

Page 27: 5100 E. Skelly Drive Tulsa, OK 74135 - TMA Systemstmasystems.com/media/1001-2015-tma-brochure-email.pdf5100 E. Skelly Drive Tulsa, OK 74135 800.862.1130. For more than 25 years, TMA

Bank of America’s Military Bank Overseas Division (MBOD) provides onsite banking assistance to military personnel stationed at hundreds of bases throughout the world. In providing these services, Bank of America demanded a superior web-based system that provided the ability to manage data from a single central database, yet access this data from hundreds of remote locations.

With WebTMA, MBOD successfully tracks and maintains more than 30,000 pieces of equipment throughout the world.

Aramark, a leader in managed services, provides award-winning food services, facilities management, and uniform and career apparel to a variety of organizations around the world. With more than 250,000 employees serving clients in 22 countries, Aramark utilizes WebTMA to manage and benchmark their operations within and across a variety of industries. To achieve this goal, they chose TMA as a partner because of the scalability and advanced reporting capabilities within WebTMA.

TMA has provided the consulting and innovative products necessary to meet the demands of Aramark and their sophisticated client base.

Walgreens is the nation’s largest pharmacy chain and considered the leading innovator in drugstore retailing. They have pioneered many of the modern store and pharmacy features currently considered standard for the industry. A vital piece of Walgreens’ success is directly related to their advanced distribution network. These state-of-the-art facilities use WebTMA to track assets and manage their maintenance operations.

Innovative solutions like WebTMA exemplify Walgreens’ vision of how technology can provide the highest level of service possible.

Architect of the Capital (AOC) is responsible for the maintenance, operations, development, and preservation of the United States Capitol Complex. The complex includes a variety of locations including the U.S. Capitol, congressional office buildings, the Library of Congress buildings, the U.S. Supreme Court buildings, the United States Botanic Garden, the Capitol Power Plant, Capitol Police headquarters, and the Robert A. Taft Memorial.

TMA maintenance management solutions assist AOC in successfully maintaining these national treasures.

Nashville-based HCA is the nation's leading provider of healthcare services with more than 165 hospitals, 115 freestanding surgery centers, and more than 200,000 employees. Approximately four to five percent of all inpatient care delivered in the U.S. is provided by HCA facilities.

HCA’s Engineering and Facility Management Department (FacilitiGroup) utilizes WebTMA to effectively manage their facili-ties maintenance operations by establishing standards to accurately forecast inventory and labor requirements at the corporate and hospital level. In addition, WebTMA is a key tool in satisfying industry and federal regulatory requirements.

World-class products for world-class clients.TMA has a strong reputation of providing clients with superior products and services. These products and services are a hallmark of our success and permit us to maintain one of the highest client retention rates in the industry.

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The University of Southern California is one of the world’s leading private research universities. A global center for arts, technology and international business, USC's diverse curricular offerings provide extensive opportunities for interdisciplinary study, and collaboration with researchers in advanced learning environments.

USC utilizes WebTMA to enhance the quality of services within their Auxiliary Services department. The Department is a self-supporting enterprise that serves more than 7,600 student and faculty residents with a responsibility for on and off campus housing, hospitality services, and other services supporting campus life.

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5100 E. Skelly DriveTulsa, OK 74135

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