50937143 Presentation TRAINING

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    TRAINING

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    OP E NING C A S E -

    HE R O HO NDA MO T OR C Y C L E S

    LIMITED

    -Hero Honda Motorcy c les L td. Is the leading motorcyc les

    manufac turer in India . It C ontinuous ly manufac tures new

    models o f motorcyc les-Hero Honda has a vas t network of dealers all over India of

    about more than 450 loc ations .

    -S o a d iffic ult tas k before Hero Honda is to update dealerswith all the features ,upg raded information, and new

    launc h information in eac h new model.-Hero Honda wanted a solution that would not only help

    them educ ate and train their dealer network but als oprovide a d etailed s pec ifications training to their s alesteam s pread all over India.

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    The Question was what should Hero Honda do

    to emerge as a leader?

    Hero Honda selected an e-Learning Model

    that proposed to educate and train the dealer

    force at continuous pace and reduced costs.

    Hero Honda successfully implemented CBT-

    COMPUTER BASED TRAINING to all its Front-

    end sales force & dealer network.

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    TRAINING- MEANING

    As it said,

    Give a man a fish, he will eat it.

    Train a man to fish, he will feed his family.According to Edwin.B.Flippo, Training is the act

    of increasing the knowledge and skill of an

    employee for doing a particular job.

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    Training Vs. Development

    Training involves the application of formal processes to impartknowledge and help people to acquire the skills necessary forthem to perform their jobs satisfactorily. Training is the use ofsystematic and planned instruction activities to promotelearning. It is one of several responses an organization canundertake to promote learning.

    Development is concerned with ensuring that a personsability and potential are grown and realized through theprovision of learning experiences or through self-directed(self-managed) learning. It is an unfolding process that

    enables people to progress from a present state of understanding and capability to a future state in which higher-level skills, knowledge and competencies are required.

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    Learning and

    Development

    Organizational

    learning

    Individual Learning

    and Development

    Blended

    Learning

    Management

    DevelopmentTraining

    Knowledge

    Management

    Self-Directed

    Learning

    E-Learning

    Coaching

    And

    Mentoring

    Workplace

    Training

    Formal

    Off-The JobTraining

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    CHARACTERISTICS

    Training is the act of increasing the knowledge

    and skill of an employee for doing a particularjob.

    It is a learning process and experience.

    Training is an aid to self

    -development

    Training is a continuous process.

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    NEED & OBJECTIVE OF TRAINING

    Job Requirement

    Technological Changes

    Organizational Viability

    Increasing competition

    Hiring Misfit You may train a Turkeyto go up a tree, but it would be much

    more cost effective to hire a Squirrel.

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    ORIENTATION TRAINING

    JOB TRAINING

    CRAFT TRAINING REFRESHER TRAINING

    TRAINING FOR PROMOTION

    SAFETY TRAINING

    INTERNSHIP TRAINING

    REMEDIAL TRAINING

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    ASSESSMENT IMPLEMENTATION EVALUATION

    -DETERMINING TRAINING

    NEEDS

    -SELECTING TRAINING METHODS -DETERMINE METHODS OF

    EVALUATING TRAINING

    -ESTABLISHING TRAINING &

    DEVELOPMENT POLICIES

    -CONDUCT TRAINING ROI=(BENEFITS FROM

    TRAINING- COSTS OF

    TRAINING/ COST OF

    TRAINING)*100

    -SETTING OBJECTIVES

    -PREPARING TRAINING BUDGET

    -TRAINING VENUE

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    TRAINING PROCESS

    DETERMININGTR AINING NEE DS

    ESTABLISHINGTRAINING POLICIES

    IDENTIFYTRAINING

    OBJECTIVES

    PREPARINGTRAINING

    BUDGETTRAINING VENUE

    SELECTINGTRAINING

    METHODS

    CONDUCT TRAININGDETERMINE METHODS

    OF EVALUATION

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    TRAINING METHODS

    TRADITIONAL METHODSON-THE JOB TRAINING- Having a person

    learn a job by actually doing it.

    undercoaching,job rotation

    LECTURE METHODCASE STUDY METHOD- A written description

    of an organizational problem.

    ROLE PLAYING

    IN BASKET TECHNIQUESIMULATED TRAINING/VESTIBULE TRAINING-

    Trainees learn on the actual or simulated

    machine but are actually trained off the job

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    ELECTRONIC METHODS

    COMPUTER-BASED TRAINING-

    MC DONALDS,RENT-A-CAR,IBM

    INTERNET-BASED TRAINING

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    EVALUATING TRAINING EFFORTS

    CONTROLLED EXPERIMENTATION:

    Formal methods for testing the effectiveness ofa training program, preferably with before and

    after tests and a control group.

    What to Evaluate??Reaction,Learning,Behaviour,Results

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    THANK YOU