5 LEVELS OF LEADERSHIP

Report for SUNICO 4.2015

About the Organizer -

The professional training organization

Specializes in developing Leadership Competency and Corporate Performance.

Website: www.sri.vn

About the Facilitator – Mr. Gilbert Ng• John Maxwell Team Certified Coach, Teacher &

Speaker

• 20 Years Diversified Industries Training experience

• Founder of TEC Model

• MBA in General Management

• Certified Training Professional (CTP)

• Coach Member with ICF, USA

• Partnership with SRI to deliver Leadership Competency Training and Coaching programs for HSBC, Sacombank, MB Bank, Prudential, Crystal Group, LG Vina Cosmetics, Keppel Land, Damco Vietnam…

What is Leadership?

"Leadership is getting people to want to

follow. That requires engaging them

passionately, from the heart, and requires

persuading people to change.

Management is tactical; leadership is

strategic." 

~ Tom Kennedy

"Leadership is the art of getting others

to do things you want done and

feel good about it."

~ Dale Hamby

Leadership is influence

If you increase your level of influence, you will experience more Committed Performance, increased loyalty and higher quality outcomes.

If you have little influence over your people, you will encounter Compliant Behavior – the minimum required.

Leadership & Attitude

Event + Response = OutcomeLots of things happen in our life that we can’t control, but we can respond be positive.

Leaders must create a positive attitude and believe in themselves.

Personality: True leadership begins with your inner person.

Build a reputable character.

Don’t just “let it happen” but “make it happen”.

Corporate Challenges

Attracting good people

Focus on innovation

Embrace change

Personal and organizational growth

Don’t just open your door, open your mind.

Leader is the one who can go through challenging time

The 5 Levels of Leadership

Activity: Do you agree with it? The higher you go, the longer it takes.

The higher you go, the greater level of commitment.

The higher you go, the easier it is to lead.

You never leave the previous levels.

It is possible to be on different levels with different people at the same time.

You must work to take others with you.

There is a danger associated with skipping level.

Level 1 – Position Leadership

Normally comes with a Title or Job Responsibilities.

Your Authority over other people. The power comes from your position.

Give you Right to tell others what to do/ direct their activities.

Most of us are only at level 1-3.

Set your SMART goal.

SMART Goals

Specific – States exactly what will be done.

Measurable – Quantifiable

Action-Oriented – Identifies the actions to be taken.

Realistic – If not realistic, you’ll get discouraged.

Time-bound – Time allowed is reasonable and not too long.

Level 2 – Permission Leadership

Relationship is very important.

You increase your influence by developing relationship.

Empower people to do things, staff engagement.

You must strive for a positive, trusting relationship with every person you lead.

If you want people to come along with you, they must first get along with you!

The Law of Connection “Leaders touch a heart before they ask for

hand.”

Connecting with people begins by caring for people.

You can care for people without leading them but you can’t lead them without caring for them.

People do not care how much you know until they know how much you care.

Small things you can do – Love is Action Talk with them

Encourage them (job well-done, keep up the good work)

Go out and talk about “them”

Show your concern

“Thank you” for what they have done for you.

Encourage them to come to you.

Activity: Attitude Assessment

What leadership behaviors must I change in order to improve my attitude?

What challenges within the organization impact my attitude?

Level 2 Permission

The last of one’s freedom is to choose one’s attitude in any given situation.

People will only follow you if you have connected and communicated with them.

The Law of Solid Ground

Trust is the Foundation of Leadership

Integrity and Leadership

“When my words and my deeds match up,I am who I am no matter where I am or who I’m with.” ~ John Maxwell

Integrity Impact Leadership

Integrity impacts leadership in the following ways

It builds Trust.

It has high Influence Value.

It facilitates High Standards.

Results in Solid Reputation, not just an Image.

Helps leader be Credible, not just Clever.

It is a Hard-Won Achievement.

Activity: Integrity Assessment

Consistency – Am I the same person no matter who I am with?

Credits – Am I quick to recognize others for their efforts and contributions to my success?

Choices – Do I make decisions that are best for others when another choice would benefit me?

Understanding the Leader within You

Personal Growth * Knowledge

* Legacy

* Independence

Faith * Fitness

* Family

* Integrity

Money * Status

* Achievement

* Recognition

Choose 6 values that are important to you.

Find people with the same values.

Identify their values speak on their values.

Understanding the Leader within You

Values drive decisions.

Decisions drive behaviors.

Behaviors drive results.

Values change over time.

Level 3 – Production (Results) LeadershipBiggest reason you were chosen to lead because:

You can get results.

You get things done.

You meet goals.

You meet your superior’s expectation.

Helping your people to get Results

Planning

Organizing

Executing

Monitoring

Improving

Level 3 – Production Leadership

Treat each other with respect

Help someone in need

Encourage your friends

Activity: Relationship Assessment Rate the following statements from 1-5

(according to how each individual would rate you).1-Rarely 2-Not often 3-Sometimes 4-Often 5-Always

This person trusts me.

This person confides in me.

This person feels I am a positive person.

This person thinks I tell the truth.

This person feels I treat everyone fairly.

Total relationship rating:Poor 6-13 Fair 14-19 Solid 20-25 Strong 26-30

Relationship Assessment

I SHAKY GROUND STAR II

III NEW

I

FRIEND IV

Imp

act

on

Resu

lts

1

2

3

4

1 2 3 4Quality of

Relationship

Relationship Assessment

Put all your key people in the STAR

1. Go to the SHAKY GROUND (area of concern)

2. Continue to develop the STAR

3. Work to push FRIEND to become STAR

Identify people’s motivation What motivates you?

Challenging work Interesting work Recognition from superiors Being trusted Opportunity to learn Opportunity for promotion Pleasant work environment Job security Loyalty from superiors Money

My motivators

1. ______________

2. ______________

3. ______________

4. ______________

5. ______________

Leadership – The Role of Vision

VISION - DIRECTION

Great leaders

Know where they are going

Are able to persuade people to follow them

The Law of Buy-in (Support)

People buy into the Leaders, then the Vision.

LEADER VISION RESULTS

Don’t buy in Don’t buy in Get another Leader

Don’t buy in Buy in Get another Leader

Buy in Don’t buy in Get another Vision

Buy in Buy in Get behind the Leader

Communicating your vision constantly Vision provides the energy

It is a force that can remove obstacles

An effective vision drives the mission and keep people focused

It creates enthusiasm and encourages growth

Vision unites people and increases morale.

BALANCE THE ROLE OF LEADERSHIP

Motivate

people to a

higher leve

l

of

productivit

y

Get more done

through time management

Learn the

art of

delegation

and giving

direction

Handle and prevent problems with people

Develop the potential of employees

Exercise authority

effectively

Level 4 – People Development Leadership Leader that build leaders – Reproduction

People follow you for what you do for them, and people develop loyalty

See every relationship you have as a chance to develop that person.

Consistently keep a list of potential leaders you can invest in.

Select and mentor key leaders.

People Development Process People do what they see – and leaders never teach until they

practice what they preach!

1. Model - Be a role model to coach people

2. Coach - Not everybody is coachable, allow them to make mistakes

3. Monitor - Let they do the things and watch

4. Empowerment - (Choose people that have ability to do things, willingness to do and integrity – because power is seductive).

5. Multiplication

Level 5 of Leadership – Personhood (Respect)

People will follow you because of who you are, and what you represent.

Your staff has the HIGHER TRUST in you

You don’t EARN level 5 leadership

It is GIVEN to you by those who follow you!

Live a model life that others would want to imitate

Recognize that people are your most valuable asset

Developing the Leader within You

The Law of Process

Successful leaders are learners. It requires a lot ofself-discipline and perseverance.

Leadership develops DAILY, not in a day.

So what will you do tomorrow?