5 Jacky Berry M25
Transcript of 5 Jacky Berry M25
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Jacky Berry, Librarian5th May 2016BMA Library
Helping you do more, be more
British Medical Association
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Libraries are expensive animals5th May 2016
British Medical AssociationProject starts in March 2006 for a year:
Do we need the service?
Is it value for money?
Is the Library future-proofed?
What are the costs?
Can we save money?
Background5th May 2016
British Medical Association5th May 2016
British Medical AssociationBackground5th May 2016
To future proof and make the service valuable to membersRestructure Process
British Medical AssociationProgress5th May 2016Footfall (per annum)200620082681857678692012201518926
British Medical AssociationProgress5th May 2016Printing FacilitiesPrinting system introduced from the 1st Oct 20121200 registered users20122016 (until March)2500 registered users
British Medical AssociationProgress5th May 2016Loans Service2006205818693200886022012201520712
British Medical Association
MembershipProgress5th May 2016
British Medical AssociationSegmenting target audience and meeting the needs and wants of all different members
Promotional activities in the members workplace & universities
Cross-working with other departments to promote library services
Open evenings, Dr Clarke weekends
Digital presence and social media (website, facebook, twitter, )
How?5th May 2016
British Medical AssociationClinical practice, research and professional development of members Ongoing educational needs of doctors and students
Research activities of all BMA departments
Employment and trade union advice given by Regional Services
Work of the BMJ and BMJ knowledge
Other medical related libraries
How?5th May 2016
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Tailored customer services supporting members throughout their studies and career
Constant review of services to maintain quality standards
Evaluation of how new technologies can improve library resources and services
Library staff committed to exceed expectations and establish an open and approachable communication style with members
How?5th May 2016
British Medical AssociationComplete range of core clinical textbooks and career and professional issues collection
Exclusive DVD collection
Important range of print journals
Extensive borrowing facilities
Literature searches
One 2 One Medline training
How?5th May 2016
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Unique reading room facilities with:PC & Wi-Fi AccessStudy areaBook and journal collectionPrinting, scanning and bindingSilent study zoneSelf-service photocopying
Staff library services
Annual Medical Book Awards and Patient Information Awards
How?5th May 2016
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24/7 online access to:
Online catalogue
Medline database access
Ebooks and ejournals
Edocs ordering article service
How?5th May 2016
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Patients
Doctors
Knowledge and skills
Information to support Learning & Development
BMA Library/BMA Services
Aims5th May 2016
British Medical Association
Aims5th May 2016
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Costs reviewed annually by evaluating the use of services and resources
201320031.16m1.14m20061.20m
20161.54mAims5th May 2016
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BMA Library offers a service that is second to none. Senior Registrar Trauma and Orthopaedics
To reiterate my pleasure at discovering the BMA library service, I would just like to say that for the first time since I became a member of the BMA I really feel that I am getting some real benefit out of my membership. GP
Many Thanks for your help. Exams are fast approaching but the BMA library is proving very useful and helpful, thus taking some of the stress away!Student
Great service. Thank you, thank you, thank you.Professor Consultant General surgery
The BMA library, and specifically your help, has probably just saved my bacon in terms of dissertation for Fellowship (Emergency Medicine) exams - it's genuinely made the years of membership worthwhile this week! Many thanks. Speciality registrar A&E
I have found the BMA library a great resource - I only discovered it a few months ago and am finding it immensely helpful. Speciality registrar A&E
How lovely are the staff @the BMA Library? So incredibly understanding + helpful.Twitter message Junior Doctor RadiologyFeedback5th May 2016
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The futureTo continue offering the best learning and development support to membersCentre of excellenceSeamless 24/7 digital accessKeep supporting the work of the BMA/BMJTo continue adapting new technologies to meet demandMaintain uniqueness of customer serviceIncrease e-journals collectionExpand e-book collection5th May 2016
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Questions?5th May 2016
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British Medical AssociationHelping you do more, be more5th May 2016Monday , Tuesday & Friday 9am - 6pm
Wednesday & Thursday 9am - 7pm
www.bma-org.uk/[email protected] 7383 6625 / 6060
BMA LibraryTavistock SquareLondon WC1H 9JP
British Medical Association