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Transcript of 5 ©4'¯o·¢ { q§HBYN&]Q(5WOBj - Fuji Xerox · WF*Ä@WD`FZR º´ Pr- vR ÚG:MP9* ËúÖNR s óc w...
Design for �tourist audio guide service� through human-centered design process: generation of the audio guide service platform based on the
position recognition technology
Abstract : In recent years, position recognition technology has
made it easy to present information according to the position of
the user, and that can create new experiences for travelers.
In this project, the industrial design department participated and
led the HCD process to create ideal service, after the base
technology has been developed.
Through a series of HCD activities, we pointed out key features
of the service, and realized the touristic audio guide service
platform. In this paper, we describe findings from HCD
activities, and key features of the service and design, and then
report the process that generated new commercial service.
Key Word : Service Design, Human-Centered Design, User Experience
BULLETIN OF JSSD 2015 日本デザイン学会 デザイン学研究