5-1Copyright © 2007 Pearson Education Canada Chapter 5 ACCOMMODATIONS.

5-5-11Copyright Copyright © © 2007 Pearson Education Canada2007 Pearson Education Canada

Chapter 5Chapter 5

ACCOMMODATIONSACCOMMODATIONS

Copyright Copyright © © 2007 Pearson Education Canada2007 Pearson Education Canada 5-5-22

Lodging TimelineLodging Timeline• Roman Empire – road building – lodging for Roman Empire – road building – lodging for

soldiers and citizenssoldiers and citizens

• Crusades – monasteries / followed by innsCrusades – monasteries / followed by inns

• Railroad expansion – hotels, innsRailroad expansion – hotels, inns

• The Car – tourist courts / motelsThe Car – tourist courts / motels

• 1958+ - hotel development around airports1958+ - hotel development around airports

• 1980s – more global business – city hotels 1980s – more global business – city hotels boomedboomed


Guests with DisabilitiesGuests with Disabilities• Growing market especially with the aging Growing market especially with the aging

of baby boomersof baby boomers• How must rooms be designed to facilitate How must rooms be designed to facilitate

these guests?these guests?– SizeSize– Bathrooms accessible to wheelchairs with roll-Bathrooms accessible to wheelchairs with roll-

in showers/tubs, in showers/tubs, – Grab barsGrab bars– Good lightingGood lighting– Instructions very legible and also available in Instructions very legible and also available in

BrailleBraille


Types of AccommodationsTypes of Accommodations• MotelsMotels

• Condominiums and time-sharesCondominiums and time-shares

• Dude ranchesDude ranches

• Bed and Breakfasts (B&Bs)Bed and Breakfasts (B&Bs)

• InnsInns

• ResortsResorts

• HostelsHostels

• CampgroundsCampgrounds

• HotelsHotels

Motels

Lake City Motel

Fairwinds Motel Motel

http://www.coastalinns.com/halifax.php

Hotels

Inns

Waverley Inn

Inn on the Lake

Garden South Park Inn

Bed & Breakfasts

Seawatch B&B

The Verandah

Blockhouse Hill

http://www.canadianbandbguide.ca/host-design-popup-dynamic.asp?ID=2967

http://www.blockhousehillbedandbreakfast.com/

Hostels

HI - Halifax

Dude Ranches

Three Bars Ranch, BC

Big Blue Ranch and Lodge, Nebraska

Campgrounds

Resorts

White Point Beach Resort

Liscombe Lodge Resort


Lodging Ownership & Lodging Ownership & OrganizationOrganization

• 4 main types of ownership:4 main types of ownership:– Private ownershipPrivate ownership– Corporate chainCorporate chain– Franchise chainFranchise chain– Management contractManagement contract

• PrivatePrivateMoonlight Beach Inn, Kenora B&B, White Moonlight Beach Inn, Kenora B&B, White Point Beach ResortPoint Beach Resort

• CorporateCorporateCrowne Plaza, Four Points Sheraton, MarriottCrowne Plaza, Four Points Sheraton, Marriott

• FranchiseFranchiseHampton Inn, Country Inn, Hilton, Ramada, Hampton Inn, Country Inn, Hilton, Ramada, Super 8, WestinSuper 8, Westin

• Management ContractManagement ContractPacrim Hotels: Super 8, Best Western, Pacrim Hotels: Super 8, Best Western, Holiday Inn, Radison SuiteHoliday Inn, Radison SuiteChoice Hotels: Comfort Inn, Quality Inn, Choice Hotels: Comfort Inn, Quality Inn, EconolodgeEconolodge



Organization Organization

• Depends on size and type of Depends on size and type of ownershipownership

A smaller property, might only hire A smaller property, might only hire housekeepers with the owner doing housekeepers with the owner doing most of the other workmost of the other work


Many hotels require a large staffMany hotels require a large staff

Front of the Front of the HouseHouse- Front office- Front office- Food & Beverage- Food & Beverage- Housekeeping- Housekeeping- Customer servicesCustomer services- CateringCatering

Back of the Back of the HouseHouse– AdministrationAdministration– Sales and Sales and

MarketingMarketing– AccountingAccounting– EngineeringEngineering


Accommodation Accommodation TerminologyTerminology• SingleSingle

• DoubleDouble

• TwinTwin

• Double doubleDouble double

• SuiteSuite

• Hospitality suiteHospitality suite


Accommodation Terminology Accommodation Terminology cont’dcont’d

• Rack rateRack rate

• Weekend rateWeekend rate

• Corporate rateCorporate rate

• Family planFamily plan

• Day rateDay rate


More Accommodation More Accommodation terminologyterminology

• OverbookingOverbooking• Walking or Farming OutWalking or Farming Out• Economy/budgetEconomy/budget• Mid-scaleMid-scale• UpscaleUpscale• Luxury/deluxeLuxury/deluxe


Canada Select Canada Select AccommodationsAccommodations

5-1Copyright © 2007 Pearson Education Canada Chapter 5 ACCOMMODATIONS.

Documents

Transcript of 5-1Copyright © 2007 Pearson Education Canada Chapter 5 ACCOMMODATIONS.