4th. Quarter 2015 Fixed Income

Presentation

Investor Relations

Jonathan Rangel • IRO • jorangel@creditoreal.com.mx

+52 (55) 5228 9753

Israel Becerril • IR • ibecerril@creditoreal.com.mx

+52 (55) 5340 5200

IR Agency

Alejandro Ramírez • alejandro.ramirez@irconsulting.mx

www.creal.mx • investor_relations@creditoreal.com.mx

Unique attributes

HIGH YIELD

PRODUCTS

Mid to low income

segments not

attended by banks

CENTRALIZED

CREDIT ANALYSIS

AND FUNDING

PAYROLL

SMALL BUSINESS

USED CARS

DURABLE GOODS

GROUP LOANS

PARTNERING &

DECENTRALIZED

DISTRIBUTION

On site presence to

approach customers

Sales forces: 10,000 reps.

Shared income & risk

We develop a credit

analysis customized

to our clients

That generate

higher margins

TARGET

UNSERVED

CUSTOMER 2

Crédito Real is a financial company operating where traditional banks are not effective

Customers walking

into branches

Customer approach on site

Train & develop sales forces

Compete with existing

players with a loan portfolio

and a fully integrated

presence

Ally with strategic partners Exclusivity agreements

Standard credit analysis

focused on mid and high

income segments

Credit analysis standards

according to customers profile,

attending mid and low income

segments

Source: (1) Crédito Real, CNBV, Companies filings. Size of the circle reflects size of consumer loan portfolio.

Reaching underserved customers enhances growth and profitability

Credito Real Traditional banks

Bank Branches

Crédito Real Customers

65% of Crédito

Real Customers

0 to 300,000 adults More than 300,000

54.3% of population 45.7%

63% of Bank

Branches

RURAL TRANSITION SEMI-URBAN URBAN MID-CITIES BIG CITIES

Rural & semi-urban focus

3

High quality loan portfolio growth (1)

Distribution network

6%

37%

23%

17%

11%

13% 12%

25%

17%

ROE (%)

Partners strategy

Funding

Credit analysis

platform

Corporate &

servicing processes

Provides:

Market Know-how

Customer base

Sales forces

ESTABLISHED

PARTNERS

4

CREDITO REAL Interest alignment:

Set objectives and KPI’s

Risk and income sharing

Generate Efficiencies

Allow us to reach:

Faster scale

Lower risk

Faster return on

investment

Diminish learning

curve

22 Years of track record

1993

Starts operations with durable good loans

2007

Partnership with Nexxus Capital Private Equity, Introduction of Group Loans

2010

Issuance of its US$210mm, 10.25%

Sr. Notes due 2015

2012

IPO in the BMV, Introduction of SME and

Used car loans

2011

Acquires 49% of payroll distributors

2004

Introduction of Payroll loans

1995

First public debt issuance

2014

Part of MSCI México Small-Cap Index, FTSE Small-Cap and IMC30 , Acquires remaining 51% of distributor Kondinero, Issuance of its US$425mm, 7.5% Sr. Notes due 2019

Experienced management team

2015

Partnership with car loan distributors in the USA, and

with a credit repair company

ANGEL ROMANOS / CEO

Founder, MBA from Wharton

CARLOS OCHOA / CFO

COO for 12 years, Master In Economics from Bristol University

PATRICIA FERRO / NEW BUSINESSES OFFICER

Extensive banking system background

LUIS RAMÓN RODRÍGUEZ / COO

Comprehensive experience analysis and collection in HSBC

LatAm

LUIS MAGALLANES/ CMO

Former Marketing VP at Coca Cola for Mexico, Brazil and LatAm

LUIS CARLOS AGUILAR / PAYROLL COMMERCIAL OFFICER

CFO for 13 years, MBA from IPADE

IKER OTEGUI / USED CARS OFFICER (USA)

Solid financial career in MABE and used cars Mexico

ALAN CHEREM / SMALL BUSINESS COMERCIAL OFFICER

Contigo and Fondo H founder, MBA from Babson College

JONATHAN RANGEL / IRO

Former COMERCI´s IRO, MBA from IPADE

5

• Long-term commitment of main shareholders

• Financial & entrepreneurial legacy of main shareholders (BITAL, MABE)

Corporate structure

100%

49%

49%

38%

23%

51%

64%

65%

55%

33%

70%

99%

Corporate structure

• More than 80 strategic partners

• Partners network with + 10,000 sales reps.

• Centralized credit analysis & collection

• Management with over 15 years of experience.

• Committees: Audit, Corporate practices, Executive & Treasury

• 4 of 12 board members are independent

Service Companies

Main shareholders 46 %

Subsidiaries & Associates

PAYROLL GROUP LOANS USED CARS OTHERS

6

Free float 54%

Percentage of ownership

74% 50% - 55%

6%

5% - 10%

8%

15% - 20%

2%

4%- 8%

10%

10% - 15%

2015 2019Used car loans

Group loans

Small business loans

Durable goods loans

Payroll loans

Diversified & Growing Loan portfolio

CAGR 10’-15´ 36%

ROE 2015 22%

NPL 2015 2.4%

CAGR 15’-19’ 15% - 20%

ROE 20% - 25%

NPL 2% - 3%

19%

7%

7%

5%

Organic Loan Portfolio Growth

50% - 80%

30% - 50%

25% - 35%

10% - 20%

5% - 10%

17

.6 b

illion

Expected CAGR

7

30

.8 - 3

6.5

billio

n

Inorganic Growth

• Find established partners who are already profitable • Partners who keep running the business and remain as shareholders

PAYROLL • Enter new markets (e.g. pensioners)

• Further consolidation

SMALL BUSINESS • Increase sales reps

• Increase origination through brokers

USED CARS

• Drive & Cash expansion

• Enlarge dealers network in Mexico and USA

• Focus on USA-Latino market with Don Carro and AFS

GROUP LOANS • Partner with other micro-lending companies

• Generate efficiencies & increase profitability

DURABLE GOODS • Increase credit penetration and add new retailers

• In house credit card, telemarketing and e-commerce

OTHERS • Inorganic growth: Instacredit, Resuelve & Credilikeme

Growth strategy

8

4Q´15 Payroll Portfolio per Region

Payroll unique attributes

CREAL CONSUBANCO CREDIAMIGO

MARKET SHARE 35% 20% 10%

PRODUCT

DESCRIPTION

Personal loan linked

to payroll (low risk) Yes Yes

DISTRIBUTION

Network in rural areas +

4,000

sales reps + 250 branches

Integrated

operations

Integrated

operations

CAGR 53% 20% 18%

AVERAGE DURATION 40 months Yes Yes

ONSITE PRESENCE Yes Yes Yes

DIFFERENTIATORS Exclusivity with 3 main

Distributors / 12 alliances X X

• No exclusivity agreements with government entities

• Government entities carefully selected

• Non direct relation with government entities or unions

• Disclosed fees for every contract

14% Served market

Competitive landscape

86% Unserved market

• On site distribution in rural and semi-urban communities

• Manage of sales forces

• Over 250 customized agreements with government entities

• Equity stake and exclusivity with 3 main distributors

• Funding constraints for small players

Business practices

Entry barriers

4Q´15 Payroll Portfolio per Sector

Market of approximately 7 million employees

9

44.2%

15.9%

13.1%

8.7%

6.9% 4.6%

2.9% 1.3% 2.4% Federal Education

IMSS

Government

Health

State Education

Education Ministry

Non-centralized Agencies

Pemex

Other

13.0%

9.7%

7.4%

8.0%

6.0% 5.4%

2.4% 2.4% 2.3% 2.3%

2.2% 2.0%

1.6%

1.4%

1.4%

32.6%

OAXACA

MEXICO CITY

GUERRERO

ESTADO DE MEXICO

CHIAPAS

VERACRUZ

TABASCO

GUANAJUATO

SAN LUIS POTOSI

JALISCO

MICHOACAN

HIDALGO

CAMPECHE

TAMAULIPAS

SINALOA

OTHERS

3,350

3,400

3,450

3,500

3,550

3,600

3,650

Micro Little Medium Big

Crédito Real Traditional banks

Average loan amount

Average loan term

Interest rate

Use of proceeds

~3 million

4-6 months

18%

Working capital

7.7 million

14-41 months

8-14% + commissions

Capex & working capital

Origination & Service

• Key account executives strengthen the Customer relation

model

• Application process takes up to 72 hours

• Site-visits at least once a year

• Risk assessment based in quantitative and qualitative

information

• Distribution through on-site presence

• Massive attention model based on branches

• Application process takes several weeks

• Limited customer site-visits

• Risk assessment based only in qualitative information

• Distribution through branches

SME differentiators

NPL

Source(1) INEGI (2009) and CNBV 2012

SMEs represents 52% of Mexican GDP and 80% of labor force(1)

# of Businesses in thousands

Rate of Businesses with loans

6.5%

29.2%

39.6%

52.6%

Creal Target Market

Diversified sector base Market share(1) Portfolio expansion & NPL

10

37%

26%

12%

12%

8%

2% 2% 1%

Services Commerce

Others Textile

Construction Real State

Agriculture Food & Beverages

-15%

-6%

3%

12%

1.0x

1.5x

1Q14 3Q14 1Q15 3Q15

Loan

Gro

wth

Credito Real

Sector

NPL Crédito Real

NPL Sector

Strategy before Today´s strategy

Interest Income 100%

Net Income & ROA 1%

Interest Income 13%

Net Income & ROA 6%

Integrated operations Origination through partnerships and

distributors

In-house brand Network of regional operators to reach a

national presence

High distribution costs Efficiencies on Distribution Costs

160 clients per sales rep Target 220 clients per sales rep

267 promoters 1,022 promoters

74 branches 125 branches

$120 million loan portfolio $534.1 million loan portfolio*

Smaller scale – Small market share Larger scale – Larger market share

New product introduction

New group loan strategy enhances growth and ROA

Note: *The loan portfolio belongs to group loans distributors to 2014

Leaders of the market in terms of Loan portfolio(1)

Only consider group loans

Group Lending Presence (1)

Market share

NO. COMPANY LOAN

PORTFOLIO

1 BANCO COMPARTAMOS 14.9

2 CAME 1.7

3 FINANCIERA INDEPENDENCIA 0.7

4 FINCA MÉXICO 0.6

5 CRÉDITO REAL (CONTIGO) 0.5

6 TE CREEMOS 0.4

7 SIEMPRE CRECIENDO 0.3

8 BANCO FORJADORES 0.3

9 IMPULSARTE 0.3

10 FINANCIERA FELICIDAD 0.2

11

38%

6%

10%

13%

4%

5%

Yield FundingCost

ExpectedLosses

SG&A Taxes &Others

ROA

Used car loan expansion in the USA

AUTO FINANCE

COMPANY

• License to operate in 40 states

• +300 used-car dealers network

• Credit analysis and servicing

know-how

CAR DEALER

• 4 branches

• Ensure asset quality by

origination since inception

• Focused on customers with

not credit history

Increase loan portfolio

Merge commercial an

financial margin

Attend Hispanic market in

other states

Assets and liabilities in USD,

improving funding costs

23% Financial

Margin & Fees

15% Commercial

Margin

Actual footprint

12

Expected Profitability analysis

Pioneers in the Mexican used car market

combines legal and technological advances to provide additional liquidity to an existing car owner while maintaining the use of the asset

Branch Investment

• Available space of 60 to 80 m2

• 1 employee

• Approx. cost $15,000 to $20,000 USD

investment

Mexico current vehicle

fleet 12 million cars

Potential market 20%

Target market 1%

Potential share 1% 24,000 cars

Average portfolio $1,920 MM

Expansion

Grants loans for the acquisitions of used cars through strategic

alliances, with car dealers that use own sales forces to promote

our credit products.

Income & risk sharing

Distributions Network

18 Distribuitors

More tan 200 locations

Potencial market Actual footprint / Mexico expansion

USED CARS

Actual

Footprint

Mexico

Expansion

13

12

21

35

47 51

58

63

2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15

Branches

Loan diversification by region Loan diversification by product

- Instacredit CEO continues operating the business

- Efficiencies through the knowhow merge of both companies

Costa Rica, 87%

Nicaragua, 11%

Panama, 2%

Personal loas, 46%

Car loans, 36%

SME´s, 17%

Mortgages, 1%

FY 2016e (MM USD) Instacredit

Loan portfolio 165.4

Interes income 103.7

Interes expense 15.0

Financial margin 88.7

Provisions for losses 24.9

SG&A 51.7

Other income 13.5

Operatin Result 25.6

Income taxes 7.7

Net income 17.9

NPL 3%

NIM 54%

Yield 63%

ROA (loan portfolio) 11%

Efficiency ratio 58%

Expanding to Central America

14

Acquisition benefits

- Attend other LatAm markets

- Larger customer base

- Access markets with high growth potential

Is a financial institution focusing on the low and middle segments of

the population that have historically been underserved by other

financial institutions in Latam.

Outstanding asset quality

Stable levels of NPLs with sufficient reserves (1)

Product Credito Real** Banking Sector*

Payroll 2.1% 3.0%

Durable goods 2.5% 4.8%

SME 3.1% 3.0%

Group loans 0.8% 3.6%

Cars 0.9% 1.7%

Total 2.2% 3.3%

• Selective with distributors and government entities

• Specialized collection management

• Income and risk shared with distributors

• Loan structure to reduce default risk

• Regional footprint

*Average LTM ended on Aug. 2015, except group loans for banking sector that is until December 2014. Source CNBV

** Average LTM ended on Dec. 2015. For Group loans NPL belongs to distributors

(1) Reserves calculated as end of period allowance for loan losses divided by total loan portfolio

Average NPLs comparison*

15

1.8% 1.6% 1.7% 1.5% 1.5% 1.5% 1.9% 1.9% 2.2% 2.1% 2.0% 2.4%

1.9% 1.9% 1.9% 1.9% 2.0%

3.2% 3.1% 3.0% 3.2% 2.6% 2.8% 2.8%

1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 2Q 15 3Q 15 4Q 15

NPL Reserves / Total Loan Portfolio

Yield and return drivers

Yield

2015

Yield

2019 Drivers

PAYROLL 29% 35% • Effect of acquiring 51% of Credifiel and Credito Maestro

DURABLE GOODS 17% 21% • Higher credit penetration for low-income segments

• Increased competition

SMALL BUSINESS 14% 18% • Diversification of Fondo H portfolio focused on business with higher

rates

GROUP LOANS 13% 12% • Change of business strategy through consolidation of regional players

• ROA enhanced by earnings participation

USED CARS 42% 30% • Larger Drive & Cash participation & USA

AVERAGE YIELD

ROA

27%

6%

28%

7%

• Expected ROA 5% - 7%

• Expected ROE 20% - 25%

*Reported as of December 2014 YTD 16

Key financial indicators

CAGR ’13–’15: 30.0% YoY Growth : 27.6% CAGR ’13–’15: 25.1% YoY Growth: 25.1%

NIM % (1) Net income

CAGR ‘13–'15 : 16.9% YoY Growth : 7.7%

Loan portfolio Interest income MX$mm MX$mm

MX$mm

17

10,423

13,805

17,610

13,805

17,610

2013 2014 2015 4Q 14 4Q 15

2,724

3,327

4,264

995 1,245

2013 2014 2015 4Q 14 4Q 15

22.8%

19.3% 21.0%

22.8% 23.4%

2013 2014 2015 4Q 14 4Q 15

1,004

1,225

1,371

345 372

2013 2014 2015 4Q 14 4Q 15

Performance metrics

ROAE Efficiency ratio (1)

Capitalization ROAA

Notes:

(1) Efficiency index consists of administrative and promotion expenses for the period divided by the sum of (a) financial margin and (b) the difference

between (i) commissions and fees collected and (ii) commissions and fees paid for the period

18

24.5% 24.7%

22.2%

26.6%

22.8%

2013 2014 2015 4Q 14 4Q '15

25.1% 26.8%

35.9%

32.3%

41.0%

2013 2014 2015 4Q 14 4Q 15

41.8%

38.8% 38.1% 38.8% 38.1%

2013 2014 2015 4Q 14 4Q 15

7.7%

6.9%

6.0%

7.4%

6.0%

2013 2014 2015 4Q 14 4Q 15

2,605

1,000

3,453

1,644

1,109

6,300

2016 2017 2018 2019 - older

Local Market Credit Lines Senior Notes

Diversified funding sources

Funding Strategy Focus Debt profile

Debt maturity schedule as of 4Q15 (1)

Notes:

(1) Debt does not include FX effect and accrued interests

(2) As a percentage of 2016e Net Income

Market risks

Interest Rate Risk 47% of Crédito Real ‘s debt is fixed

Interest rate increase 50 bp 100 bp 150 bp

Impact in Net Income(2) -1.0% -2.0% -3.0%

38%

10% 13%

39%

Asset & Liabilities duration Assets Liabilities

1.7 years 2.0 years

19

49% 39%

32% 39%

19% 22%

4Q 14 4Q 15

Ps. 13,393.9

Senior Notes Credit Lines Local Notes

Ps. 17,443.9

FX Risk 18 18.5 19

Impact in Net Income’16 (2) -2.3% -3.4% -4.5%

Assets in USD: 95 million

Diversify Funding Sources

Increase Debt

Capacity

Improve Cost of Funds

Asset Liability

Management

Diversified funding sources

Notes: Information as of Dec 30, 2015

(1) 7.20% of the loan portfolio or MX $ 1,233.35 mm is pledged to guarantee credit facilities. (2) Short term refers to amortization under 1 year. Medium term ranges from 1 to 5 years. (3) Does not includes de Fx effect and accrued interests

• Authorized credit line capacity of MX$6,517 mm

(MX$1,032 mm of available credit lines)

• Cash and equivalents of MX$664 mm as of Dec.

31, 2015

• Funding program in the Mexican Market of

MX$5,000mm (MX$1,395 mm still available)

• US$425 mm 7.5% 144/Reg S Senior Unsecured

Notes due 2019

• Total Shareholders Equity amounts to MX$6,712

Total Debt(3) Drawn vs. Undrawn

Term (2)

100%

100% = MX$5,000mm

Unsecured

Secured

5,484 3,605

6,300

15,389

1,032

1,395

2,427

6,517

5,000

6,300

17,816

Credit Lines Local Market Senior Notes Total

Drawn Undrawn

84%

16%

100% = MX$6,517 mm

Drawn

Undrawn

72%

28%

100% = MX$5,000 mm

Drawn

Undrawn

64%

36%

100% = MX$6,517mm

Unsecured

Secured

63%

37%

100% = MX$6,517mm

Short Term

Long Term

50% 50%

100% = MX$5,000mm

Short Term

Long Term

Other Considerations

Secured vs. Unsecured (1)

Credit Lines Local Market

Credit Lines Local Market

Credit Lines Local Market

20

1,140 200 665 600

1,000

713

1,433 433 874

893

6,300

1,853 1,633

1,098 1,474

314

893

252 184

1,112

112 102 61

6,300

mar-16 jun-16 sep-16 dic-16 mar-17 jun-17 sep-17 dic-17 mar-18 jun-18 sep-18 dic-18 2019 +

Local Market Credit Lines Senior Notes

Debt Maturity Profile

Notes: Information as of Dec 31, 2015 (1) Does not includes de FX effect and accrued interests

MX$mm

21

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

mar-16 jun-16 sep-16 dic-16 mar-17 jun-17 sep-17 dic-17 mar-18 jun-18 sep-18 dic-18 2019+

Scheduled Collections Debt Service

Adequate Asset and Liability Management

Notes: Scheduled collections include only current outstanding portfolio collections, and does not include new origination projections and considers 2% of NPL. Debt service refers to principal outstanding plus interest

MX$mm

Cumulative Liquidity Profile (December 31, 2015)

22

2,168

257 359

179

1,373

988 1,783

577

Collections InterestExpenses

Rebate &Distributors

AdministrativeCosts

Operating CashFlow

Funding Origination Change in Cash

Cash Flow Generation

23 Notes

MX$mm

4Q 2015 Operating & Investment Cash Flow Composition MX$mm

Investment Flow

Excludes data from strategic distributors and joint ventures

4Q 2014 Operating & Investment Cash Flow Composition

Operations Flow

Investment Flow

Operations Flow

2,825

287 335

385

1,817

1,101

2,816

102

Collections InterestExpenses

Rebate &Distributors

AdministrativeCosts

Operating CashFlow

Funding Origination Change in Cash

Solid Cash Flow Generation

Overview of business lines

Distribution Network of

15 distributors

Exclusivity

agreement with

Fondo H

Distributors Mexico

Drive & Cash

Don Carro & AFS in USA

Network of

39 retailers

Equity participation

in Contigo and

Somos Uno

Loan Amount ($) 36,590 2,522,023 143,824 11,803 3,245

Average Term 40

Months

3-36

Months

1-36

Months

12

months

3.8

months

% NPL 2.5% 2.7% 1.3% 3.2% 0.8%

% Mix Portfolio 73.6% 8.4% 10.4% 5.8% 3.0%

Customers 354,005 589 12,780 87,128 164,579

* Distributors’ loan portfolio information.

* PAYROLL SMALL BUSINESS USED CARS DURABLE GOODS GROUP LOANS

24

Payroll & Durable goods

Payroll loan description

50% interest income

50% risk sharing

Public Sector Employees

+ 260 agreements

+ 4,000 sales

representatives

Distributors

Government Agency Collection Trust

Credit Analysis & Funding

Loan disbursement

Durable goods loan description

Retailers

39 retailers

1,037 stores

Over 70,000

customers

Collection

Customer servicing

Loan disbursement

5% to 7% of interest income

Product Description

Personal loans for unionized government employees

repaid through direct payroll

Target Markets

• Unionized public employees C+, C and D+ • Average annual income USD from $6,000 to $10,000

Product Statistics

• Avg. loan amount – MX$36,590 • Avg. term – 40 months • Avg. annual interest rate – 40% - 55% 50% shared

with payroll distributors

• Payment frequency – Bi-weekly • Customers – 354,005 (57 % of total Credito Real

customers)

Distribution

Network Network in rural & semiurban areas

Product Description

Loans to finance purchases of durable goods from

selected retailers

Target Markets

B, C+, C and D

Product Statistics

• Avg. loan amount – MX$11,803 • Avg. term – 12 months • Avg. annual interest rate – 40% - 50%

• Payment frequency – Monthly • Customers – 87,218 (14 % of total Credito Real customers)

Distribution

Network

Well known retailers that uses own sales forces to

promote our credit products

Origination and collection process Origination and collection process

Credit Analysis & Funding

25

Group loans & Small business

Group loans description

Origination and collection process

Funding

Loan disbursement

Collection

Promoters

Groups of 12-25 borrowers,

all members warranty the

loans, disbursement of 10%

Customers

Distributor

Small business loan description

Origination and collection process

Funding

30% sharing of operating income

SMEs Fondo H

distributor

Loan disbursement

Collection

Product Description

Loans to finance micro-business working capital

requirements

Target Markets

Women in suburban areas C-, D and E

Product Statistics

• Avg. loan amount – MX$3,245 • Avg. term – 3.8 months / 14.1 weeks • Avg. annual interest rate – 90% - 110% • Payment frequency – Weekly • Customers – 164,579 (27 % of total customers)

Distribution

Network Strategic alliances with distributors

Product Description

Loans for working capital to small businesses

Target Markets

Medium and little size business

Product Statistics

• Avg. loan amount –MX $2,522,023 • Term 3 - 36 months • Avg. annual interest rate – 18% • Payment frequency – Monthly • Customers – 589

Distribution

Network Strategic alliance: 30% sharing of operating income

Credit Analysis & Funding Credit Analysis & Funding

26

Origination and collection process

Used Cars

Loan description

Credit

Analysis

Car Dealer

Approved

× Not Approved

Customer

Funding, income

& risk sharing

Drive & Cash Used cars Used cars USA

Buys Cars from

customer

(50% of Market Value)

Customer lease car

Acquire car through auction

Upgrade Car

Sale & financing of used car

(direct & indirect lending)

Collection

Colle

ctio

n

Funding

Product Description Sale & leaseback Loans for used cars Loans for used cars

Target Markets B, C+ and C. Independent professionals with working capitals needs

C+, C and C- C+, C and C- (Hispanic market with no credit history)

Product Features

• Loan amount ~ 100,000 • Term - 1-12 months • Avg. annual interest rate - 35% to 60% • Payment frequency - monthly • Insurance fee • GPS systems to secure cars • Car invoice as loan guarantee

• Loan amount – MX $50,000 - $200,000

• Term 1 - 48 months • Avg. annual interest rate 25% - 35% • Payment frequency – Monthly • Income from insurance • GPS systems to secure cars

• Loan amount – 18,900 usd • Term – 48 months • Avg. annual interest rate – 20% - 25%

+ commecrial margin (30% - 35%) • Payment frequency – Biweekly • Income from insurance

Distribution Network 63 branches in 18 states of Mexico

Strategic alliances with car dealers that

use own sales forces to promote our

credit products

• 4 dealerships in Dallas-FortWorth, Texas • License to operate in 40 states • Agreements with more than 300 car

dealers

DRIVE & CASH USED CARS USED CARS USA

Credit

Analysis

Approved

× Not Approved

27

Decreases the pressure by creditors

Legal and financial advice

Negotiation as a Block of different accounts, that allow better

agreements between creditors and debtors

Reinstatement to credit system

New added businesses looks to capitalized the debtor to negotiate and settle

their credit card debts.

By the end of the program the client can be subject

for a loan.

Fee business for the company

New SME´s customer base

Lead management generation for new customer base

20 Resuelve Branches

(13 states, 2 countries)

7 Branches

(13 states) Tijuana Mexico City

Renace Deuda Fin. Cura Deuda

Added value of Resuelve

Competitive footprint

Grant personal loans through social network data

VS

Needs $ Requirements

Good

payment

record Interest rate

Term and

amount Positive

credit

score

$12,000

$10,000

$8,000

$5,000

$2,000 Bad

payment

record

Negative

social

pressure

Negative

credit

score

28

Synergy of Resuelve and Credito Real

Distribution model

DISTRIBUTION INTEREST ALIGNMENT ALLOW US TO REACH

PAYROLL

• 15 distributors, owning 100% of

Kondinero and 49% of the other two

largest.

• More than 4,000 sales representative

• More than 100 telephone operators

Sharing 50% of interest income and

sharing 50% of risk. Equity participation.

• 354,005 customers

• 266 agreements

• 30 states

• 80 cities

• About 40% of historical renewal rate

SMALL BUSINESS • Fondo H, presence in Mexico City and

metropolitan area

• 5 sales reps & brokers

• Operating Margin sharing 30%

(interest income – interest expense –

provisions)

• Exclusivity & Non-compete.

• Financing more than 250 business

including: manufacturing, distribution

and services sector

• 2 states

• High customer retention

USED CARS

• 18 distributors

• One Partnership with 58 branches in

Mexico City suburbs

• 2 Partnerships in USA

• More than 200 locations

• 51% equity share in Drive & Cash

• 65% equity share in AFS Acceptance

• 64% equity share in Don Carro

• 50% interest income & risk sharing

• 12,780 clients

• 18 states

• USA States with Hispanics

concentration

GROUP LOANS 2 Partnerships & 1 Alliance

125 branches

More than 1,022 promoters

• 38% & 23% equity share respectively

in each Partnership

• 164,582 customers

• 67 cities

• 20 states

• Groups of 12 to 25 borrowers

• About 60% of renewal rate

DURABLE GOODS

• 39 different retailers

• 1,016 stores

• Continuous sales force trainee

• More than 7,000 sales reps.

•Rebate from 5% to 7% of future

interest

•Paid up front with no credit risk

• 87,218 customers

• 117 cities

• 16 states

• Approval rate around 30%

OTHERS

Resuelve

More than 20 Branches

Credilikeme

Finthech

Resuelve

• 56% equity share

Credilikeme

• 33% equity share

Resuelve:

13 states

20 countries

1,500 customers

Credilikeme

6,000 customers

National presence

29

Market opportunity

Source: World Bank and Euromonitor. Data of Consumer Loan Penetration to 2013, except Mexico

that is for 2014. Data of Credit Penetration to Private Sector to 2012, except Canada that is to 2008

Note 1: Population utilizing banking services.

Income level by bracket (approximate annual amount in USD):

“A/B” +108,400; “C+” 76,500; “Cm/C” 29,700; “D” 8,900; “E” 3,400.

Source: CNBV 2012, Agustin Carstens (Central Bank Minister)

Low penetration of credit Limited access to banking services

Strong Government Support

Canada USA Germany Brazil Colombia Mexico

26.2% 24.3% 13.6% 12.7% 9.0% 4.1%

128%

184%

101%

68%

52%

28%

Consumer Loan Penetration as % GDP

Credit Penetration to Private Sector as % GDP

8.0

16.6

39.9

52.5

21%

79%

96%

83%

57%

25%

Target Market

2013

Population Segment Population (mm) Bancarization (1)

Financial reform should

double the current credit

penetration as % of GDP

within the next 5 years • SME credit guarantee

program allows to limit loss

severities to 50% of the

principal amount.

• Crédito Real is in process to

guarantee part of its SME

loan portfolio

28%

56%

Actual 2019

Evolution of Population

81% 79%

2000 2013

Cm to C, D & E A, B & C+

19%

21%

Population (mm) Population (mm)

18

79

25

92

Target Market

Source: AMAI

A&B

C+

Cm to C

D&E

30

Crédito Real Mexico (1) Brazil (5) Colombia (6) USA (2) Canada

(3) Germany (4)

Benchmark 3.75% 14.25% 5.75% 0.50% - 0.50% 0.05%

Credit Card 21.5% - 65.0% 76% - 323% 20.2% - 31.9% 10.3% - 28.0% 14.6%

Mortgage 10.9% - 17.3% 11.90% 7% - 13% 3.50% 1.6% - 3.5%

Payroll 40% - 55% 24.4% - 123.4% 20.0% 30.0% 9.0% (c) 9.0% (c)

Durable Goods 40% - 50% 69.3% 38.6% 10.5% 3.3% 3.0%

SME's 18% - 35% 14.5% (a) 11.7% 8.2% 7.5% 2.9%

Microcredit 90% - 110% 90% - 205.5% 22.0% 30.9% 11% - 17% 8.5%

Used Car Loans 25% - 35% 10.4% - 16.4% (a) (b) 22.8% (b) 20.0% (b) 4% - 7.5% (b) 5.5% - 7.2% (b)

1 Source: Banxico, Condusef, Profeco, IMCO, CAME (2) Source: FED, Credit Cards Survey, CBS, Bank rate (3) Source: BOC, Car Loans Canada.

4 Source: European Central Bank, European commission (5) Source: BACEN, Bloomberg, Economic Commission for LATAM and the Caribbean.

6 Source: BANREP, Superintendencia.

Notes: (a) Commissions not included (b) Interest rates for new car loans (c) Interest rate for personal loans

Interest rate comparison

31

Financial information / Profit & loss statement

Ps. Millions 4Q'15 4Q'14 Var % Var YTD'15 Recurren

t 2014

Non-

recurr.

item YTD'14

%Var w.

Non.recu

rr item % Var

Interest Income 1,245.3 995.3 250.0 25.1% 4,264.2 3,263.9 63.1 3,327.1 30.6% 28.2%

Interest Expense (252.1) (218.7) 33.3 15.2% (952.3) (882.3) (882.3) 7.9% 7.9%

Financial Margin 993.2 776.6 216.7 27.9% 3,311.9 2,381.7 63.1 2,444.8 39.1% 35.5%

Provision for Loan Losses (110.5) (91.0) 19.6 21.5% (345.6) (264.5) (264.5) 30.7% 30.7%

Financial Margin adjusted for Credit Risks 882.7 685.6 197.1 28.7% 2,966.3 2,117.1 63.1 2,180.3 40.1% 36.1%

Commissions and fees paid (27.9) (29.7) (1.8) (6.0%) (142.2) (99.0) (99.0) 43.7% 43.7%

Other income from operations 15.1 2.2 12.9 596.4% 36.2 23.7 23.7 53.0% 53.0%

Administrative and promotion expenses (395.9) (241.5) 154.4 64.0% (1,138.1) (629.6) (629.6) 80.8% 80.8%

Operating result 474.1 416.7 57.4 13.8% 1,722.3 1,412.3 63.1 1,475.4 22.0% 16.7%

Income taxes (122.7) (91.5) 31.1 34.0% (421.6) (315.1) (19.7) (334.8) 33.8% 25.9%

Income before participation in the results of

subsidiaries 351.4 325.1 26.3 8.1% 1,300.7 1,097.2 43.5 1,140.70 18.5% 14.0%

Participation in the results of subsidiaries and

associates and non-controlling participation 20.5 20.2 0.3 1.5% 70.6 84.1 84.1 (16.0%) (16.0%)

Net Income 371.9 345.3 26.6 7.7% 1,371.4 1,181.3 43.5 1,224.8 16.1% 12.0%

32

Financial information / Balance sheet

33

Ps. Millions 4Q'15 4Q'14 Var % Var YTD'15 Recurrent 2014 Non-recurr.

item YTD'14

%Var w. Non.recurr

item % Var

Cash and cash equivalents 120.8 53.8 67.1 124.7% 120.8 53.8 53.8 124.7% 124.7%

Investments in securities 543.3 1,251.2 (707.9) (56.6%) 543.3 1,251.2 1,251.2 (56.6%) (56.6%)

Securities and derivatives transactions 2,112.8 950.3 1,162.6 122.3% 2,112.8 950.3 950.3 122.3% 122.3%

Performing loan portfolio

Commercial loans 17,193.6 13,544.3 3,649.3 26.9% 17,193.6 13,544.3 13,544.3 26.9% 26.9%

Total performing loan portfolio 17,193.6 13,544.3 3,649.3 26.9% 17,193.6 13,544.3 13,544.3 26.9% 26.9%

Non-performing loan portfolio

Commercial loans 416.1 260.6 155.5 59.6% 416.1 260.6 260.6 59.6% 59.6%

Total non-performing loan portfolio 416.1 260.6 155.5 59.6% 416.1 260.6 260.6 59.6% 59.6%

Loan portfolio 17,609.6 13,804.9 3,804.7 27.6% 17,609.6 13,804.9 13,804.9 27.6% 27.6%

Less: Allowance for loan losses 485.5 420.1 65.4 15.6% 485.5 420.1 420.1 15.6% 15.6%

Loan portfolio (net) 17,124.1 13,384.8 3,739.4 27.9% 17,124.1 13,384.8 13,384.8 27.9% 27.9%

Other accounts receivable (net) 2,258.9 1,156.2 1,102.7 95.4% 2,258.9 1,156.2 1,156.2 95.4% 95.4%

Property, furniture and fixtures (net) 149.1 85.5 63.6 74.4% 149.1 85.5 85.5 74.4% 74.4%

Long-term investments in shares 835.6 859.0 (23.4) (2.7%) 835.6 859.0 859.0 (2.7%) (2.7%)

Other assets

Debt insurance costs, intangibles and others 2,850.8 2,174.8 676.0 31.1% 2,850.8 2,174.8 2,174.8 31.1% 31.1%

Total assets 25,995.5 19,915.5 6,080.0 30.5% 25,995.5 19,915.5 19,915.5 30.5% 30.5%

Notes payable (certificados bursatiles) 3,610.4 2,571.9 1,038.5 40.4% 3,610.4 2,571.9 2,571.9 40.4% 40.4% Senior notes payable 7,334.6 6,561.0 773.6 11.8% 7,334.6 6,624.1 (63.1) 6,561.0 10.7% 11.8%

Bank loans and borrowings from other entities

Short-term 3,490.5 1,120.3 2,370.2 211.6% 3,490.5 1,120.3 1,120.3 211.6% 211.6%

Long-term 3,008.4 3,140.8 (132.3) (4.2%) 3,008.4 3,140.8 3,140.8 (4.2%) (4.2%)

6,498.9 4,261.0 2,237.9 52.5% 6,498.9 4,261.0 4,261.0 52.5% 52.5% Total Debt 17,443.9 13,393.9 4,049.9 30.2% 17,443.9 13,457.1 (63.1) 13,393.9 29.6% 30.2%

Income taxes payable 88.3 51.9 36.4 70.0% 88.3 51.9 51.9 70.0% 70.0% Other accounts payable 1,750.8 1,112.4 638.4 57.4% 1,750.8 1,092.7 19.7 1,112.4 60.2% 57.4% Total liabilities 19,283.0 14,558.3 4,724.7 32.5% 19,283.0 14,601.7 (43.5) 14,558.3 32.1% 32.5%

Stockholders' equity

Capital stock 2,108.1 2,135.0 (26.8) (1.3%) 2,108.1 2,135.0 2,135.0 (1.3%) (1.3%)

Earned capital:

Accumulated results from prior years 3,035.2 1,977.4 1,057.8 53.5% 3,035.2 1,977.4 1,977.4 53.5% 53.5%

Result from valuation of cash flow hedges, net 89.3 5.6 83.7 1,495% 89.3 5.6 5.6 1,495% 1,495.2%

Cumulative translation adjustment 2.8 - 2.8 2.8 - -

Controlling position in subsidiaries 105.8 14.5 91.4 630.9% 105.8 14.5 14.5 630.9% 630.9% Net income 1,371.4 1,224.8 146.6 12.0% 1,371.4 1,181.3 43.5 1,224.8 16.1% 12.0% Total stockholders' equity 6,712.5 5,357.2 1,355.3 25.3% 6,712.5 5,313.7 43.5 5,357.2 26.3% 25.3%

Total Liabilities and Stockholders' equity 25,995.5 19,915.5 6,080.0 30.5% 25,995.5 19,915.5 19,915.5 30.5% 30.5%

Financial information / Ratios

Ps. Millions 4Q'15 4Q'14 % Var YTD'15 Recurrent

2014 YTD'14

%Var w.

Non.recur

r item % Var

Yield 29.4% 29.3% 0.1% 27.1% 25.7% 26.2% 1.4% 0.9% Net Interest Margin 23.4% 22.8% 0.6% 21.0% 18.8% 19.3% 2.3% 1.8% Return on Average Loan Portfolio 8.8% 10.2% (1.4%) 8.7% 9.3% 9.7% (0.6%) (0.9%) ROAA: Return on average assets 6.0% 7.4% (1.3%) 6.0% 6.6% 6.9% (0.7%) (0.9%) ROAE: Return on average

stockholders’ equity 22.8% 26.6% (3.7%) 22.2% 24.1% 24.7% (1.8%) (2.5%)

Debt to Equity Ratio 2.6 2.5 0.1 2.6 2.5 2.5 0.1 0.1 Average cost of funds 6.1% 7.0% (0.9%) 6.3% 7.4% 7.5% (1.1%) (1.2%) Efficiency ratio 41.0% 32.3% 8.7% 35.9% 27.6% 26.8% 8.3% 9.1% Capitalization Ratio 38.1% 38.8% (0.7%) 38.1% 38.5% 38.8% (0.4%) (0.7%) Provisions for loan losses as a

percentage of total loan portfolio 2.5% 2.6% (0.1%) 2.0% 1.9% 1.9% 0.0% 0.0%

Allowance for loan losses as a

percentage of total past-due loan

portfolio 116.7% 161.2% (44.5%) 116.7% 161.2% 161.2% (44.5%) (44.5%)

34

Disclaimer

This presentation does not constitute or form part of any offer or invitation for sale or subscription of or

solicitation or invitation of any offer to buy or subscribe for any securities, nor shall it or any part of it form the

basis of or be relied on in connection with any contract or commitment whatsoever.

This presentation contains statements that constitute forward-looking statements which involve risks and

uncertainties. These statements include descriptions regarding the intent, belief or current expectations of the

Company or its officers with respect to the consolidated results of operations and financial condition, and future

events and plans of the Company. These statements can be recognized by the use of words such as “expects,”

“plans,” “will,” “estimates,” “projects,” or words of similar meaning. Such forward-looking statements are not

guarantees of future performance and actual results may differ from those in the forward-looking statements as a

result of various factors and assumptions. You are cautioned not to place undue reliance on these forward

looking statements, which are based on the current view of the management of the Company on future events.

The Company does not undertake to revise forward-looking statements to reflect future events or circumstances.

35