4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2:...

20
GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001 INSTRUCTIONS TO CANDIDATES Use black ink or black ball-point pen. Do not use pencil or gel pen. Do not use correction fluid. Write your name, centre number and candidate number in the spaces at the top of this page. Answer all questions. Write your answers in the spaces provided. If you run out of space, use the continuation pages at the back of the booklet, taking care to number the question(s) correctly. INFORMATION FOR CANDIDATES The number of marks is given in brackets at the end of each question or part-question. The total mark is 80. You are reminded that assessment will take into account the quality of written communication used in your answers that involve extended writing. AM*(S15-4732-01) Surname Other Names Candidate Number 0 Centre Number JUN1547320101 © WJEC CBAC Ltd. For Examiner’s use only Question Maximum Mark Mark Awarded 1. 3 2. 3 3. 3 4. 7 5. 10 6. 13 7. 10 8. 15 9. 16 Total 80 S15-4732-01

Transcript of 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2:...

Page 1: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

GCSE

4732/01

HOSPITALITY AND CATERINGUNIT 2: Catering, Food and the Customer

P.M. MONDAY, 8 June 2015

1 hour 15 minutes

473

20

10

00

1

INSTRUCTIONS TO CANDIDATES

Use black ink or black ball-point pen.Do not use pencil or gel pen.Do not use correction fluid.Write your name, centre number and candidate number in the spaces at the top of this page.Answer all questions.Write your answers in the spaces provided.If you run out of space, use the continuation pages at the back of the booklet, taking care to number the question(s) correctly.

INFORMATION FOR CANDIDATES

The number of marks is given in brackets at the end of each question or part-question.The total mark is 80.You are reminded that assessment will take into account the quality of written communication used in your answers that involve extended writing.

AM*(S15-4732-01)

Surname

Other Names

CandidateNumber

0

CentreNumber

JUN1547320101 © WJEC CBAC Ltd.

For Examiner’s use only

Question MaximumMark

MarkAwarded

1. 3

2. 3

3. 3

4. 7

5. 10

6. 13

7. 10

8. 15

9. 16

Total 80

S15-4732-01

Page 2: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

2

(4732-01)02

Examineronly

© WJEC CBAC Ltd.

Answer all questions.

1. Tick (√) the box next to each statement to show if it is True or False. [3]

True False

(i) Chicken is a ‘high risk’ food.

(ii) Vegans do not drink cows’ milk.

(iii) Hot food can be chilled in a refrigerator.

2. Temperature control is essential to control bacterial growth.

Match the correct temperature to the statements below. [3]

100°C – 18°C 75°C 0°C 5°C

For example, if you think the answer for (i) is A write A in the box.

(i) The core temperature of cooked food.

(ii) The temperature of a freezer.

(iii) The temperature of boiling water.

A B C D E

Page 3: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

(4732-01) Turn over.

473

20

10

00

3

03

3Examiner

only3. Match the name of the knife to the correct picture. [3]

Filleting Paring Palette Cook’s Bread

For example, if you think the answer to (i) is A write A in the box.

(i)

(ii)

(iii)

© WJEC CBAC Ltd.

A B C D E

Page 4: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

4

(4732-01)04

Examineronly

4. Flapjacks are very popular in many catering outlets.

Study the Flapjack recipe below.

150 g Rolled Oats 50 g Brown Sugar 75 g Golden Syrup 75 g Butter

Method

1. Place the sugar, syrup and butter in a saucepan. 2. Over a low heat warm the ingredients together. 3. Stir in the oats and place the mixture in a baking tin. 4. Bake for 25 minutes gas 4/180°C.

(a) Name the method used when making flapjacks. [1]

(b) State two different ingredients that could be added to improve the fibre/NSP content of the flapjack. [2]

(i) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(ii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(c) Caterers are being encouraged to reduce the sugar content of many of the dishes they produce. Explain the risks of a diet high in sugar. [4]

© WJEC CBAC Ltd.

Page 5: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

(4732-01) Turn over.

473

20

10

00

5

05

5Examiner

only5. Cheese is widely used in the catering industry.

(a) State two nutrients found in cheese. [2]

(i) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(ii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(b) Name two types of milk from which cheese is made. [2]

(i) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(ii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(c) Discuss how cheese can be used in a variety of dishes. [6]

© WJEC CBAC Ltd.

Page 6: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

6

(4732-01)06

Examineronly

6. Susie, a trained chef, is opening a new restaurant and wants to plan an interesting ‘table d’hote’ evening menu.

(a) State what is meant by ‘table d’hote’. [1]

(b) Some dishes are termed ‘au gratin’. What does ‘au gratin’ mean? [2]

(c) Name one ingredient in cauliflower au gratin that a coeliac should avoid. [1]

(d) Susie wants to use seasonal foods in her restaurant. Give three advantages of using seasonal foods. [3]

(i) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(ii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(iii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

© WJEC CBAC Ltd.

Page 7: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

(4732-01) Turn over.

473

20

10

00

7

07

7Examiner

only (e) Discuss the factors Susie needs to consider when selecting dishes for her menu. [6]

© WJEC CBAC Ltd.

Page 8: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

8Examiner

only7. There are many types of communication used within the catering industry.

(a) State two types of communication. [2]

(i) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(ii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(b) Choose one type of communication and discuss the benefits of it to both the caterer and the customer. [4]

© WJEC CBAC Ltd. (4732-01)08

Page 9: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

Turn over.

473

20

10

00

9

9Examiner

only (c) Record keeping can affect the success of a catering business. Identify and discuss

different methods of record keeping that can be used. [4]

© WJEC CBAC Ltd. (4732-01)09

Page 10: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

10

(4732-01)10

Examineronly

8. Kieran and Megan have started selling hot and cold food and drinks from a take-away van.

(a) State three food hygiene rules that they must observe. [3]

(i) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(ii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(iii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(b) Name one piece of equipment they could use to check the core temperature of any meat dishes. [1]

© WJEC CBAC Ltd.

Page 11: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

(4732-01) Turn over.11

11Examiner

only (c) Take-away foods need specific types of packaging. Discuss the advantages and

disadvantages of the range of packaging that could be used for different take-away foods. [6]

© WJEC CBAC Ltd.

Page 12: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

12

(4732-01)12

Examineronly

(d) Kieran is concerned about excessive waste. Explain how any waste can be reduced, reused and recycled. [5]

© WJEC CBAC Ltd.

Page 13: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

(4732-01) Turn over.13

13Examiner

only9. There are strict laws in place to cover all aspects of food hygiene and safety.

(a) Name one law that all catering establishments must observe. [1]

(b) A busy hotel can be a hazardous environment. Discuss how accidents in the kitchen could be prevented. [6]

© WJEC CBAC Ltd.

Page 14: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

14

(4732-01)14

Examineronly

‘Salmonella outbreak: Nine in hospital with food poisoning linked to sausage rolls served at a buffet.’

(c) Explain the role of the Environmental Health Officer when routinely visiting a catering kitchen. [9]

© WJEC CBAC Ltd.

Page 15: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

Examineronly

(4732-01) Turn over.

15

15 © WJEC CBAC Ltd.

Page 16: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

(4732-01)16

16Examiner

only

© WJEC CBAC Ltd.

END OF PAPER

Page 17: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

BLANK PAGE

PLEASE DO NOT WRITEON THIS PAGE

(4732-01)17

17

© WJEC CBAC Ltd. Turn over.

Page 18: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

Questionnumber

Additional page, if required.Write the question number(s) in the left-hand margin.

Examineronly

18 (4732-01)

18

© WJEC CBAC Ltd.

Page 19: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

(4732-01)

19

Examineronly

Questionnumber

Additional page, if required.Write the question number(s) in the left-hand margin.

19 © WJEC CBAC Ltd.

Page 20: 4732/01 S15-4732-01 HOSPITALITY AND CATERING...GCSE 4732/01 HOSPITALITY AND CATERING UNIT 2: Catering, Food and the Customer P.M. MONDAY, 8 June 2015 1 hour 15 minutes 4732 010001

BLANK PAGE

PLEASE DO NOT WRITEON THIS PAGE

(4732-01)20

20

© WJEC CBAC Ltd.