45148-008: Greater Colombo Water and Wastewater …
Transcript of 45148-008: Greater Colombo Water and Wastewater …
Semi-Annual Social Monitoring Report
Project number: 45148-008
Period: July – December 2018
Submission Date: August 2019
SRI: Greater Colombo Water and Wastewater Management Improvement Investment Program – Tranche 3
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Greater Colombo Water and Wastewater Management Investment
Improvement Program
Loan Number 3348/3349- SRI
Social Safeguards Report July to December 2018
Implementing agency
Colombo Municipal Council (CMC)
Executing Agency
Ministry of Internal & Home Affairs and Provincial Councils & Local
Government
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Table of Contents
A. Executive Summary ……………………………………………………………………………………………………..4
B. Background of the Report and Project Description………………………………………………………..4
C. Scope of Impacts…………………………………………………………………………………………………………..6
c1. Contemporary status of the resettlement………………………………………………………………..6
c2. Entailment Matrix…………………………………………………………………………………………………..7
D. Compensation and Rehabilitation…………………………………………………………………………………9
E. Public participation and consultation…………………………………………………………………………..14
e1. Project Supervision………………………………………………………………………………………………..15
F. Grievance Redress Mechanism (GRM)………………………………………………………………………….20
G. Institutional Arrangement……………………………………………………………………………………………24
H. Monitoring Results – Findings………………………………………………………………………………………27
h1. Land Acquisition and Resettlement…………………………………………………………………………27
h2. Socio-Economic Development…………………………………………………………………………………28
I. Compliance Status………………………………………………………………………………………………………..29
J. Follow up Actions, Recommendation, and Disclosure……………………………………………………30
Appendix 1
i. List of Affected Persons and Entitlements
ii. Summary of RP/IPP with entitlement matrix
Appendix 2
i. Copies of AP’s certification of payment (signed by the APs)
ii. Summary of minutes of meetings during public consultations
iii. Summary of complaints received and solution status
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ACRONYMS
ADB Asian Development Bank
Aps Affected Persons
CMC Colombo Municipal Council
CGR Ceylon Government Railways
DSIC Design, Supervision Institutional Development Consultants
DSD Divisional Secretariat Division
EA Executing Agency
GCWWMIIP Greater Colombo Water and Wastewater Management Investment
Improvement Program
GND Grama Niladhari Division
HH Households
IR Involuntary Resettlement
MIHA&PCLG Ministry of Internal & Home Affairs and Provincial Government & Local
Government
NIRP National Involuntary Resettlement Policy
PD Project Director
PMU Project Management Unit
RAP Resettlement Action Plan
RS Resettlement Specialist
SC Safeguards Committee
SIA Social Impact Assessment
SSO Social Safeguard Officer
SPS Safeguards Policy Statement
UDA Urban Development Authority
URP Urban Regeneration Project
WP Western Province
EMP Environment Monitoring Plan
SSC Social Safeguard Committee
GRM Grievances Redressal Mechanism
NHDA National Housing Development Authority
ADG Additional Director General
DS District Secretary
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Social Safeguard Bi-Annual Report
July to December 2018
A. Executive Summary.
1. The expected impact of the Greater Colombo Water and Wastewater Management
Investment Improvement Program (GCWWMIIP) is an improved water supply and wastewater
service and management in Greater Colombo, aligned with Vision for a New Sri Lanka, 2010-2020.
The outcome will be improved system efficiency and financial sustainability of water supply and
wastewater services in Colombo.
2. The main component of the project consists of construction/rehabilitation of the new
sewerage system to the South part of the Colombo city. There are some resettlement and land
acquisition for laying sewerage pipe and construction two-pump station; not only that there may be
temporary disturbances to the people who are living close to the construction site hence project has
prepared Resettlement plan for addressing such resettlement issues and received concurrence from
ADB before starting the construction activities.
3. The contract for laying of sewer lines, force main and construction of pumping station of
Kirulapone catchment area has been awarded. Construction of Kalinga Mawatha Pump Station, pipe
laying using micro tunneling technology and pipe laying using open cut technology is in progress
under this contract.
B. Background of the Report and Project Description.
Project description
4. The Greater Colombo Water and Wastewater Management Improvement Investment
Program is financed by Asian Development Bank (ADB), together with the European Investment
Bank (EIB) and the Government of Sri Lanka to a total of $112.83 Million. Out of which ADB is
financing USD $ 92.67 Million USD $ 50 financed by EIB and balance USD $ 35.85 financed by
Sri Lanka Government. The project is effective from 03.11.2016 and was planned to be completed
by 31.12.2020. The Ministry of Internal & Home Affairs and Provincial Councils & Local Government
(MIHA&PCLG) is the executing agency of the Project. Colombo Municipal Council (CMC) and the
National Water Supply and Drainage Board (NWSDB) are the projects implementing agencies. This
report elaborates details of activities under the CMC component.
5. The expected project impact is an improved wastewater service and management in Greater
Colombo, aligned with Vision for a New Sri Lanka, 2010-2020. The outcome will be improved system
efficiency and financial sustainability of wastewater services in Colombo.
6. The expected outcome will be an improvement in water and wastewater services and its
management efficiency in Greater Colombo. The CMC component of the project has 3 components;
i) Wastewater system rehabilitated and expanded in the South Catchment area of the
Colombo city.
ii) Secondary Wastewater treatment plant constructed in the South catchment area of
Colombo city.
iii) Institutional structure and capacity of service provider strengthened.
7. All major civil works contracts are carried out under component 1 and 2 which directly
involves Environmental and Social Safeguard matters.
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8. Project classification: This project is classified as category B for involuntary resettlement
and category C for indigenous people following ADB’s safeguard policy Statement 2009(SPS). The
project created a negative impact on 57 persons of 15 families (by laying of sewerage pipe and the
construction of 2 pump stations for the Kirulapoane area. Except for two families, all other families
have built houses at government lands.
9. Financing: All social safeguards and resettlement related activities are financed by the
Government of Sri Lanka as a part of the co-financing of the project.
10. Resettlement plan: A Resettlement Planning Document was prepared in 2016 being updated
and will be submitted to ADB for review. National Involuntary Resettlement Policy (NIRP 2001) and
the ADB’s Safeguard Policy Statement 2009 have been considered in the preparation of these
documents to avoid unnecessary disturbance to the people and the project implementation.
Table 1- Implementation progress of the construction activates of the project
Details Date of
award
Expected
Date of
completion
Contract
amount
Status Physic
al
progre
ss
Financial
progress
IR Impact
During
Impleme
ntation
Contrac
tor: M/s
Larson
and
Turbo
Pvt. Ltd.
18.05.2017
17.05.2020
Contract
amount:
LKR
7015.92
Million
1.Shaft
excavation
for micro
tunneling
at 6th lane
2.Manhole
constructio
n for pipe
laying using
an open cut
method
3.Construct
ion of guide
walls of
Kalinga
MW PS
19% 10% None
11. The scope of the project has not been changed up to now therefore there are no adjusted
safeguards measures required. However, during construction activities, there were adjusted
safeguards measures due to the emerging of the temporary impact as mention below and all the
impact and the Mitigation measures specified in appendix 2.
Table 2- Mitigation measures suggested addressing the difficulties of community
Impact Suggested mitigation measure
• Transportation and access
difficulties
• Difficulties faced by vehicle
users
• Road sections should be used stage by stage
(staggered construction) without excavating the
entire area at once for laying pipes.
• Construction work should be completed in a
speedy manner
• Exploring all the possibilities to use alternative
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access roads
• Conducting construction activities during night
hours (only in suitable sub-project’s road sections).
• Explore possibilities to apply trenchless technology
in laying pipes (especially, in narrow roads).
• Effective management of the project site (clearing
the road, providing steel plates as temporary
entrances to houses during construction period)
• Providing safe vehicle parks during the
construction phase
12. Background of the Report
This Report aims to brief the progress of the resettlement and social safeguard activities of the
project from July to December 2018 consistent with updated/ revised figures which will be reported
in the updated resettlement plan. Section A of this report is the introduction which explains the
project background, received a loan from each donor agencies and the government of Sri Lanka.
Each section from section C up to section J will explain the scope of impact, Compensation and
Rehabilitation, public participation and consultation, GRM of the project, institutional arrangement,
and monitoring result and follow up action of the social safeguard activities of the project during the
reporting period.
C. Scope of Impacts
13. As per the updated resettlement plan for the project-3, there are 57 persons in 15 structures
including 14 households (three with small boutiques attached to the houses), and one business place
(garage) were identified as a project affected families by construction activities of two pump stations
sites at Kalinga Mawatha and Thalakotuwa Garden, and one pipe laying site at Colombage Mawatha
(Railway reservation)
Table 3 - C1. Contemporary Status of the resettlement of the project
S. No Location Loss of
land
Loss of
Structure
Loss of
Livelihood
(Permanent
)
Tempora
ry
income
loss
Remarks/Status of RP
Implementation
No. of Households and family members
1 Kalinga
Mawatha
PS site
None 19 members in
02 households
and 01 garage
01 01 All resettled with
required compensation
for the resettlement
2 Thalakotuw
a garden PS
Site
02 26 members in
06 households
01 None 03 families resettled
with all compensation.
03 families waiting for
relocation.
02 private lands are in
the land acquisition
process under the
ministry of land by the
line ministry.
01 leased land(NHDA) is
also in the land
acquisition process
under Ministry of land
by the line ministry
7
3 Colombage
Mawatha
(Railway
Reservatio
n)
None 12members in
05 houses
02 None 04 affected parties
resettled with all
compensation package
01 family is waiting for a
house
Total no. of affected families and persons - 57 affected persons in 15 families including
garage
Table 4- Type of structure loss
S.No. location Type of structure loss Total
structure
loss
01
Kalinga Mawatha PS
site
residential commercial Residential cum
commercial
02
own structures
01 tenant - 03
02 Thalakotuwa garden PS
Site
05
own structure
- 01
own structure
06
03 Colombage Mawatha
(Railway Reservation)
03
own structures
- 02
own structure
05
there are 02 families living in one house, therefore, the total affected structure is 06 and the number of affected
families are 07
14. As per the resettlement plan for the project following the Entitlements Matrix has been
proposed for project-affected people.
Table 5- c2. Entitlements Matrix for the project affected people as follows
Loss Magnitude Measures to mitigate Responsibility
Displacement from
present residences
built in public and
private land plots
Total 14 structures
displaced
03 structures at Kalinga
Mawatha PS site - 02
residential structures and
01 commercial structure
(garage)
05 structures at
Colombage Mawatha - 03
residential structures and
02 residential cum
commercial structures
06 structures at
Thalakotuwa Garden PS
site - 05 residential
structures and 01
residential cum
commercial structure
Resettlement in UDA built
condominiums ( a flat with 400
square feet floor area will be
offered for each affected family
If construction of condominium
get delayed affected families
will be assisted to stay in
rented -in houses temporary
until permanent resettlement
is completed, assistance will
also be offered to transport of
the household items to
temporary rented in houses
and then to the permanent
residences in condominiums,
The owners of 2 private land
will be proved with monitory
compensation at market price
of the affected land plots
CMC,
PMU/DSIDC,
and UDA
Loss of livelihood
activities performed
Kalinga Mawatha PS site -
1 Garage, 01 small
The 01 garage owners
compensated for the loss of
CMC,
PMU/DSIDC,
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in the present
residences.
movable flower shop and
Also 01 cattle keeping a
yard
Colombage Mawatha pipe
laying site - 02 boutiques
attached to the
residences,
Talakotuwe Garden PS site
- 1 boutique attached to
a house.
income and compensation to
obtain alternative places to
continue business
The cattle-yard owner provided
land to keep cattle by UDA
Compensation for the flower
shop owner has been paid for
the temporary loss of income
during the transition period of
the present location to a new
house and AP continued his
business at the same place as
he wished.
The owners of two boutiques
provided compensation for loss
of income and ground floor
house in high rise building to
continue business (Since these 2
boutiques are attached to
housing structures, therefore,
they are not entitled to receive
compensation for the
structures)
The owner of the boutique
provided compensation for loss
of income and ground floor
house in high rise building to
continue business (Since these 2
boutiques are attached to
housing structures, therefore,
they are not entitled to receive
compensation for the
structure)
and UDA
Loss of land Except for two lands
other, all lands in three
subproject sites are
government lands.
(Colombage Mawatha
pipe laying land belongs to
Department of Railway
(CGR),
Talakotuwe Garden land
belongs to the National
Housing Development
Authority (NHDA) and
privet parties.
Kalinga Mawatha land
belong to UDA)
The privet lands owners will be
paid compensation based on
the government Chief Valuer
valuation and other
compensation related to the
resettlement.
CMC,
DSIDC/PMU
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D. Compensation and Rehabilitation
15. 15 families are living in 14 structures need to be relocated to get the land cleared for the
construction activities at Kalinga Mawatha PS site, Thalakotuwa garden PS site and Colombage
Mawatha pipe laying site.
16. Kalinga Mawatha PS site: The affected people at Kalinga Mawatha PS site has been
resettled with all compensation that was mentioned in the resettlement plan and construction of
Pump station is in progress.
17. Thalakotuwa Garden PS site: As described in table 5 above there are seven families1 have
to be relocated to get land clear for construction of wastewater Pump station at Thalakotuwa
garden. Out of seven three families have been resettled with all compensation related to the
resettlement which was mentioned in the resettlement plan for the Kirulapone contract. There are
two private lands required to be acquired for the construction of Thalakotuwa PS. Hence, as
requested by MIHA&PCLG, the land acquisition process is in progress by the ministry of land.
Besides, the subfamily, living in house number 154/12 which is built on leased land belongs to NHDA
has claimed for an additional house for them. According to the government policy and legal
framework project unable to provide two houses for one house, therefore, it was decided to follow
the land acquisition process to clear the land by the higher management of the EA and IA.
18. Colombage Mawatha Pipe laying site: As mentioned in table 5 above there are 5 families
have to be resettled to get land clear for the construction activities. Out of 5 two families have been
resettled at a newly built apartment at Kollonnawa with providing all compensation package what
was mention in the resettlement plan.
19. However, as reported in the last SSMR for January to June 2018 the resettlement work has
to be postponed due to the finalization of the proposed Kaleni Valley railway line expansion design.
Therefore, project has Series of discussion with the officials of the Ministry of Transport and the
Colombo Suburban Railway Project (CSRP) to finalize the decision; CSRP has finalized design of
expansion of the railway line gave concurrence or pipe laying works at Railway reservation and
relocation of the remaining households (three families) of the site has been restarted accordingly.
During the reporting period out of the remaining three families, two families have been resettled
with all compensation. Still, one family are remaining for relocation.
20. The compensation package was paid to the affected people as mentioned in the
resettlement plan as bellow.
Table 6 - Compensations delivered to affected families at Kalinga Mawatha PS site
No of
affected
families
entitlements as per approved resettlement plan
No. of Affected Families compensated till December 2018
No. APs compensated during the reporting period,
No. of APs yet to receive compensation
04 Demolition of
structure - All
payments at
replacement cost
in material, cash,
or a combination
of both
according to the
actual loss to
repair or rebuild
04
-
-
1 There are Seven families living in six structures (two families living in one structure)
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the structure to
an original or
better condition
when remaining
land sufficient to
rebuild upon
Permanent
impact on
livelihood - All
(cash) payments
for loss of income
will be made.
APs will be
provided
compensation for
loss of income
and provide
assistant to find a
suitable place to
original or better
condition when
remaining to
continue income
generation
activities.
03
-
-
Table 7- Compensations delivered to affected families at Thalakotuwa garden PS site
No of
affected
families
entitlements as per approved resettlement plan
No. of Affected Families compensated till December 2018
No. APs compensated during the reporting period,
No. of APs yet to receive compensation
07 Demolition of
structure - All
payments at
replacement cost
in material, cash,
or a combination
of both
according to the
actual loss to
repair or rebuild
the structure to
an original or
better condition
when remaining
land sufficient to
rebuild upon
Permanent
impact on
03
01
- - 04
11
livelihood - All
(cash) payments
for loss of income
will be made.
APs will be
provided
compensation for
loss of income
and provide
assistant to find a
suitable place to
original or better
condition when
remaining to
continue income
generation
activities.
Table 8 - Compensations delivered to affected families at Colombage Mawatha pipe laying site
No of
affected
families
entitlements as per approved resettlement plan
No. of Affected Families compensated till December 2018
No. APs compensated during the reporting period,
No. of APs yet to receive compensation
05 Demolition of
structure - All
payments at
replacement cost
in material, cash,
or a combination
of both
according to the
actual loss to
repair or rebuild
the structure to
an original or
better condition
when remaining
land sufficient to
rebuild upon
Permanent
impact on
livelihood - All
(cash) payments
for loss of income
will be made.
APs will be
provided
compensation for
loss of income
and provide
02
02
02 01
12
assistant to find a
suitable place to
original or better
condition when
remaining to
continue income
generation
activities.
Table 9-Resettlement Budget
No Compensation for the type
of loss
Quantity Duration The total amount of Rs.
01 Unauthorized Residential Structure
Fully affected structure 12 Permanent 3.5 Million per house for 10
4 Million per 01 for 02 house
02 Private land acquisition
Fully affected
Lands with structure
02 Permanent 5 Million/perch for 4.08
Perches
Compensation to build a
new house
02 Permanent 1.50 Million per house
Rent a house 02 12 months 25,000.00 per house
Livelihood assistant for AP
families
02 06 months 1000.00 per day , 7000.00
for a week
Transport cost for transport
household items to rent a
house and a new house
02 Lump-sum
for (two
times)
0.1 Million per house
Labor charges for loading
and unloading household
items
02 Lump-sum 5000.00 per person for 2
laborers
03 Relocation
Transport cost: to transport
household goods from
present houses to new
housing units
14 Lump-sum 5000 per truck
Livelihood assistance for AP
families
14 7 days 1000 per day
13
04 Loss of livelihood –permanent
Permeant disruption of
income
01 garage 12 months 30,000.00 per month
Permeant disruption of
income
02 small
shops
12 months 20,000 per month each
Permeant disruption of
income
01 small
shop
12 months 25,000.00 per month
Permeant disruption of
income
01 mobile
vendor(flo
wer seller)
14 days 1000.00 per day
Transport cost for the
transport garage items
01 garage Lump-sum 5000.00
21. Status of the land acquisition for construction of wastewater Pumping station
Table 10- Status of the Land Acquisition
Component Compensation package Status of payment
Thalakotuwa garden PS site All (cash) payments for
Private land and structure will
be paid
EA and IA of the project decided
to purchase lands due to
delays2 in the land acquisition
process.
22. Social Safeguard team of the project has given fullest support to the resettled 38 personnel
in 10 families at three locations named Kalinga Mawatha pumping station site, Thalakotuwa garden
PS sites and Colombage Mawatha (Railway reservation) pipe laying site to come across following
facilities.
1. Electricity connection to the new house
2. Water connection
3. Find schools for the children
Communicating with other organizations and URP-UDA. Affected people are very happy with their
new houses and new living environment and appreciated for providing greater houses better than
the houses which they lived in.
23. The project has met the host community to introduce newly resettled people who were
affected by the project. The awareness session for the Aps has also been done before resettled them
at new houses. The following topics were discussed in the session.
1. challenges and benefits of the new life at a new house / high rice apartment
2. lifestyle of the high rise apartment /new community
2 Land equation process is very long procedure and take time to get land acquisition but project need to hand
over land to contractor as soon as possible therefore EA and IA of the project decided to perches land to handed over to contractor minimize delay.
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3. changing the behavior of the APs following rules and regulation of the high rise apartment and
the host community
E. Public participation and consultation
24. Finalized resettlement plan, which was prepared by consultation with various stockholders
and the Aps has been disclosed on the ADB web site.
25. The household survey and focus group discussion methodologies have been used for
collecting socio-economic information for the preparation of Resettlement and social impact
assessment. Also, many consultation sessions have been held for the affected people at
Thalakotuwa Garden, Kalinga Mawatha PS sites and Colombage Mawatha pipe laying sites with
support from relevant stakeholders to get people for relocation.
26. Door to door awareness campaigns, and public meeting awareness sessions have also been
conducted before starting the construction activities by Safeguard Team of the PMU with the
support of Contractor’s safeguard team and the construction crew.
The following topics were discussed in this session.
1. present situation without sewerage system and health and environmental problems and
how it affects the residents
2. Health and sanitation benefits for the residents and their children and how it affects
their livelihood activities and the economy.
3. Resident’s responsibilities of a clean environment
4. the complexity of the sewerage system and the expenditure
5. construction activities and construction methodology
AP signing document related to the new
house
DSIDC –TL handing over keys of new house to
one of affected women at Colombage
Mawatha pipe laying site
15
6. public participation of the project activities
7. GRM of the project and the contractor
8. Details of contact persons 9. the communication procedure 10. Probable impacts due to construction activities
27. However, construction induced impact, environmental hazards and traffic congesting are the
most concerning problems of the people.
Table 11- Major activities and actors responsible for the implementation of the RP
Activity Responsible actor Status
Review of the RP The team leader of the DSIDC
Sociologist of PMU and the PD
Done
Submission to ADB PMU Done
Revision of the RP ( if required) Resettlement specialist of DSIDC After comments from ADB, it has
been done
Awareness of contractors on
resettlement issues in the sub-
project areas
Resettlement specialist of DSIDC
and Sociologist of PMU
Awareness has been done for
the contractor before starting
the construction works.
Awareness programs for the
general public also conducted by
PMU Sociologist together with
the contractor, and door to door
awareness session has been
done Just before the start the
construction activities.
Awareness of the Affected
population
Resettlement specialist of DSIDC
and Sociologist of PMU and UDA
Has been done for the resettled
people and awareness program
by PMU Sociologist, and for the
remaining affected people will
also be aware before resettled
Implementation of RP UDA, PMU In progress by PMU
Monitoring of the RP
implementation process
Sociologist of PMU with inputs
from Resettlement specialist of
DSIDC
PMU Sociologist has doing
monitoring woks of the RP
implementation and
construction-related impact.
e 1. Project supervision
28. The following table describes activities conducted during the reporting period for public
consultation and participation of the project activities.
Table 12 – Summary of the Consultation
Event Date of the Event Name of the subproject Reason
Meeting with
Thibirigasyaya
District Secretary
on Colombage MW
RS issue
01.08.2018 Colombage Mawatha
pipe laying site-
Kirulapone
To clear ownership
of the affected
house
Site visit 02.08.2018 Keerakotuwa pipe laying
site and Kalinga
mawatha PS site
Site monitoring
Meeting with public 06.08.2018 Kirulapone To discuss pipe
laying at privet road
16
Meeting with public 31.08.2018 Thalakotuwa garden pipe
laying site
To discuss traffic
issues during
construction
Site visit 03.10.2018 All sites of the kirulapone
contract
Site monitoring
Site visit 10.10.2018 All sites of the kirulapone
contract
Site monitoring
ADB review mission 05.11.2018 Project 3 Progress review
Construction site
visit with ADB
mission
07.11.2018 All sites at Kirulapone
and WWTP at
Wallawatta
To progress
monitoring
Progress review
meeting
12.11.2018 Kirulapone contract To Progress review
Meet Additional
Secretary Land –land
Ministry
12.11.2018 Thalakotuwa PS site To discuss land
acquisition
EIB review mission 19.11.2018 Kirula –Narahenpita
contract
Progress review
Site visit with EIB
review mission
20.11.2018 Kirula –Narahenpita All
sites and Wallawatta
WWTP site
Site monitoring
EIB review mission 21.11.2018 Kirula –Narahenpita
contract
Document review
site meeting 28.11.2018 Kirulapone contract To review of the
Construction
progress
Meeting with
project-affected
people
04.12.2018 Colambage Mawatha PS
site
To hand over the
key of the new
house
Meeting with public
and contractor
06.11.2018 Kirulapone contract To discuss
construction-
related social issue
Monthly progress
meeting
20.12.2018 Kirulapone contract To review
construction
progress and issues
Meeting with Project
Director to the
Colombo Suburban
Railway Project
21.12.2018 Colombage Mawatha
pipe laying site
To discuss the
resettlement issue
of one of rent
family of the site
Site visit with
Deputy Project
Director (ESS) to the
Colombo Suburban
Railway Project
28.12.2018 Colombage Mawatha
pipe laying site
To collect
information on the
one of rent family
of the site
29. The Social safeguard team of the project is rapidly doing compliance monitoring during the
implementation of the construction activities. Table 11 illustrates the events planned for the next
half of the year for compliance monitoring of the site activities.
Table 13- Event planned next Quarter
17
Contraction site Event
Meeting with TL-DSIDC To discuss Kirula- Narahenpita RP
Meeting Land office –Thibirigasyaya AGA
office
To discuss Thalakotuwa Garden PS land
acquisition
Avarihena pipe laying site –Kirulapone
contract
To discuss people objection of the pipe laying
works
Meeting with AGM- NHDA To discuss the resettlement issue of the NHDA
land leaseholder at Thalakotuwa garden PS site
Discussion with National Housing
commissioner
To collect Thalakotuwa garden survey plan
Meeting with APs To hand over compensation claques for
resettlement
Meeting with AP –colombage Mawatha On resettlement issue
Thalakotuwa garden site visite with
government valuer
To prepare a survey plan
Meeting with GM-NHDA To solve NHDA leased land at Thalakotuwa
garden
Visit new house with AP- Thalakotuwa
garden
To check house condition before resettled APs
Monthly progress review meeting To review the construction progress
Meeting with AP(rent family)- Colombage
Mawatha
To collect information
Thalakotuwa garden site visit with
Government valuer
To collect information to prepare a valuation
for privet lands
GRM meeting To discuss a compensation package for
Colombage Mawatha APs
Meeting at Kirulapone To discuss the public issue
Colombage Mw 4th lane trial pit excavation
site
Site visit, awareness programs
Railway avenue pipe laying works Site visit, awareness programs
Kalinga Mw micro tunneling site Site visit, awareness programs
Poorwarama site Site visit, awareness programs
Kalinga Mawatha PS site Site visit, awareness programs
Thalakotuwa garden PS site i. monitoring of resettled families
ii. follow up the land acquisition of remaining
three lands
iii. awareness programs
Railway reservation (Colombage Mw) relocation of remaining families
30. Project progress has also been reviewed by ADB mid-term review mission on 05.11.2018,
and the mission has visited following construction sites on 07.11.2018.
• Kalinga Mawatha PS site
• 6th lane micro tunneling pipe laying site
• Andarawatta pipe laying site
• Thalakotuwa garden pipe laying site and proposed PS construction land
• Wellawatta WWTP land
18
ADB mission at Kalinga Mawatha PS site and discussion on construction related issues
ADB mission meeting with PMU staff and the consultant at Project
19
ADB mission at proposed Wallawatta WWTP site
ADB mission at land of Thalakotuwa garden PS
ADB mission at Andarawatta Rd pipe laying site
ADB mission at land of Thalakotuwa garden pipe laying site
20
F. Grievance Redress Mechanism (GRM)
31. The contractor shall attend to the complaint with the agreeable solution with the
consultation of the Engineer’s site staff within about three days and inform of the solution to the
APs/Engineer’s site staff/PMU in writing with an agreeable time frame to solve the issue. If the
agreed period is more than a month contractor should update the complainant periodically. If the
fresh complaint reaches the contractor PMU SGRO shall follow up each of these complaints
periodically. If the Contractor fails to solve the complaint within the agreed time frame or lagging to
adhere to the proposed millstones, the complaint shall now be informed the PMU- PD level for
further action. PD shall provide an agreeable solution to the complaint within one week. During this
period the PMU SGRO shall be responsible to update the complainant on the same procedure as
mentioned above. If PMU PD fails to solve the complaint within the agreed time frame or lagging
schedule, the complainant can take up this to the Safeguard Committee (SC) the same procedure
shall precede to an agreeable solution within two weeks, all these statuses shall be informed to the
APs at the appropriate times. If the SC fails to provide an agreeable solution, a complainant may seek
legal action.
Figure 1- GRM procedure
21
Public complaints
32. Numerous complainants were received regarding environment hazards such as Noise, Dust
Flooding, etc. during construction activities from people who are living around the construction sites
details of the complaints received are in Appendix 2. According to the Project GRM contractor
together with the PMU safeguard team solved all the inconveniencies with the support of relevant
stockholders.
33. As reported in the last SSMR there was a public complaint against to pipe laying in
Allenmathiniyarama Road by residents due to the road being private property. According to the
project scope, the project has the responsibility to lay a pipeline to facilitate to get connected to the
main sewer line of the area to provide a healthy living environment to the residents of the area to
provide a healthy living environment to the people of the area. Therefore, the project had numerous
Residents, Project Director, TL-DSIDC and contractor at the discussion
22
discussions with residents living along this road with the participation of residents, PMU staff,
consultant and the contractor to explain the importance of having a sewer connection. But residents
requested to fulfill the following requirements to give their agreement on pipe laying on the road. If
the project cannot fulfill the requirements, they demand that they will not be willing to allow to lay
pipe in this road.
34. Inspection of impact on the stability of the roadway and/ or embankment by a reputed third
party before starting the excavation work on the road
Requested ensure all structure for 10 years after construction
Proper traffic management during construction works
Requested to install three Submersible pumps for three houses due to the revers problem the
houses cannot connect to the sewer line.
35. As mentioned in the last SSMR the issue at Allan Methiniaramaya pipe laying site has been
discussed with the higher management of the project in the various technical meeting at EA and IA.
As per the requested by the EA and IA the project has sent a letter including all requirements to the
residents of the said location to get their agreement for the pipe laying works on the road. However,
the residents refused to have a sewer line on their private road. Hence the project decided to delete
this section with the agreement from higher management of the EA and IA accordingly.
36. The residents of the Thalakotuwa garden complained of traffic congestion due to shaft
construction works on the Thalakotuwa garden road during School hours. Therefore, a meeting was
held at Asian International School with the participation of Residents, principals of both Ilma and
Asian international schools, OIC of the traffic Division-kirulapone Police and PMU officials on
31.08.2018 to discuss the issue. Following decisions were made:
Table-14- Summary of the Discussion
Issue Decision
Reduce school dropping vehicle and use
common transport up to school
Both schools agreed
Requested to get service from traffic police to
control traffic during school hours
Traffic police of Kirulapne and contractor agreed
To use proper signboard Contractor agreed
37. The public who are living at Thalakotuwa garden by roads has also logged complaints on
construction-related disturbances to the contractor and in parallel to the Project Director. Hence,
Residents, principals of both Ilma and Asian international schools, OIC of the traffic Division-
kirulapone PMU officials and contractor’s team at the meeting
23
the Project Director has requested the contractor to fix the meeting with the public & solve the
issue. Accordingly, the meeting was held on 06.12.2018 at Resident Engineer’s field office at
Kirulaopne.
38.
The
contractor
advised to
use proper
construction methodology to minimize construction induce impact such as noise dust vibration and
also advised to solve all complaints on construction induce impact as soon as possible and
complainants agreed.
Table 15- Summary of the grievances recorded and status: 3
Category Grievances
recorded
Number of
complaints
received
Status Decision was
taken
proposed for
resolution of
pending
grievances
Solved pending
Safety Damage to
culvert
01 01 - Prepared
consultation
with
complainants
-
Other
problem
related to
the
constructio
n
Road blocked
during
construction
03
03 - Arranged
proper traffic
management.
Barricade and
signboards at
the proper
locations
-
Public object
to excavation
work
07
07 - Aware people
on the project
construction
-
3 Summary of the all complaint received attached as an annex 02 of the report
24
activities and
the benefit of
the project
Public
objection on
private road
excavation
04 02 02 Obtained
consent letter
on excavation
after having
consolation
with residence
Send letter and
conducted an
awareness
program on the
project and the
benefit of the
project to get
consent for the
excavation
Public
health
Dust 02 02 - Reduced
generating
dust from
watering and
covering
trucks during
material
transportation
-
Derain block 01 √ -
Noise 01 √ -
Other
problem
Disturb to
exam
02 √ - Discussion with
the management
of the university
is ongoing to
solve the problem
Utility
interruptio
n
Damage to
water,
electricity
lines
24
23
01
Damaged line
rehabilitated
with
coordination
with all utility
agencies
Planed to
rehabilitated with
coordination of
all utility agencies
Traffic
congestion
01 √
-
Structure
damage
House
damage
01
√ -
G. Institutional Arrangement
39. The Ministry of Internal & Home Affairs and Provincial Council & Local Government
(MIHA&PCLG) is the Executing Agency (EA). The Colombo Municipal Council (CMC) is acting as
implementing Agency (IA) of the project. The Project Management Unit (PMU) is supporting to
implementing the project activities with the support of CMC. A project steering committee (PSC) has
been established to oversee the Project.
Diagram 1- Institutional Arrangement
25
40. Monitoring and Evaluation Unit of the PMU deals with safeguards functions and
resettlement issues and safeguard issues during project implementation period are manage and
coordinated by a Sociologist of the PMU with the support of safeguard team of the PMU and the
safeguarding team of the contractor.
Ministry of Internal & Home Affairs and
Provincial Councils & Local Government
Engineer DMC-
CMC
Employer Representative
Project Director
Consultant DSIDC Project
Management
Unit PMU
Contactor
Country Representative
Design and
Supervision
staff Including
Site Staff Monitoring &
Evaluation (M&E)
Finance Engineering
M&E Officer
Environment
officer
SGRO
Site monitoring
staff
Contractor
implementation
staff including
Environment Officer
Public Relation
Officer
Social Safeguards Team of the project at Kalinga
mw PS site
Social Safeguards Team of the project at 6th
lane Micro Tunnelling site
26
41. However, as per to the Project Grievances Redress Mechanism Grievances redress
committee has been established to engage construction-related complaint which was not addressed
by the contractor; and some resettlement related issues have also been addressed by the
committee.
Table 16- The GRM committee
Designation Institute Position of
the
committee
Contact
Engineer Drainage District 4 Chairman of
the
committee
Robert Gunawardhana Mw,
Kirulapone, Col. 05
0112512596
Assistant
Director
(Planning)
Ministry of Internal &
Home Affairs and
Provincial Councils &
Local Government
Committee
member
No. 330, Union Place
Colombo 02
0113135188
Sociologist and
Grievance
Redressal Officer
Project Management
Unit
Committee
member
Greater Colombo Water and
Wastewater Management
Improvement Investment
Program,
No. 86, Ananda
Coomaraswamy Mw,
Colombo 07
0112665331
CBO Leader Affected Community (if
any)
Committee
member
-
42. As cited in the resettlement plan and the EMP following safeguard team has been employed
by the contractor to minimize social safeguard issues during construction activities.
• public Relation Officer
• environment Manager
• safety Manager
• Traffic Manager
27
This team has played a key role to mitigate construction-related safeguard issues with the support
of other stockholders.
H. Monitoring Results – Findings
43. The grievance Redress Committee was established for in project area and the contractor
advised to record and attend all complaints, suggestions, and requests of the public and other
stakeholders of the construction area. Complaint register has been kept at all sites and contact detail
of the relevant officials has also been published at all sites.
44. Following milestone have been encountered during the implementation of the safeguarding
work as mention in the resettlement plan.
Table 17- Milestone of the safeguarding work
Monitoring indicators Remarks
Funds for resettlement released on schedule Resettlement funds allocated by the GOSL
component and available and released on
schedule.
Sites prepared on time for the start of
construction
• Kalinga Mawatha PS site
• pipe laying sites
• pipe laying site at Railway Reservation
• Thalakotuwa Garden PS site
This site has been prepared on time and handed
over to the contractor on time to start
construction of PS
All sites except Railway reservation have been
handed over to the contractor to start pipe
laying works.
Due to Kaleni wally Railway line, there was
some delay to hand over railway reservation to
the contractor
Due delay of the land acquisition there are
some delay of the land hand over to the
contractor to start construction of PS
APs received entitlements according to
amounts and program specified in RP
All compensation have been paid before
resettled AP form the site
Compensation provided before loss incurred All compensation have been paid before
resettled AP form the site
Arrangements for livelihood provided to
vulnerable APs
All compensation have been paid before
resettled AP form the site
Public meetings held to disclose impacts and
entitlements
Affected people have been aware of impact and
entitlement before start resettlement
Meetings with individual APs to agree with the
compensation
Affected people have been aware of impact and
entitlement before start resettlement
h1. Land acquisition and resettlement
45. As mentioned in section D of this report all compensation package including new houses
were given to the affected people before resettling them at the new place. It is observed that all
affected people are very much happy with their new house and the new lifestyle comparing their
28
previous houses and lifestyle. Currently, they are fully settled with a new lifestyle with the support
of UDA management and the project. The project safeguard team still in line with relocated peoples
to assistance their new life in a new location.
h2. Socio-Economic Development of the Project area
46. The project is not only doing construction works
but also facilitate social and cultural activities of the
area.
Table 18 - Progress of the resettlement activities
Activities Planned Actual Pending
Resettlement of
the Aps
Kalinga MW PS site
02 and 1 garage
(August – Sep.
2017)
03 Nil
Thalakotuwa garden PS
site
06 (August
2017)
03
(March 2018)
03
Railway reservation site 4 (August 2017) 04(December
2018)
Nil
Payment for
business losses
Kalinga MW PS site
03 03
Nil
Thalakotuwa garden PS
site
01 01 Nil
Railway reservation site 02 01 Nil
Private Land
acquisition
Thalakotuwa garden PS
site
03 - 03
I. Compliance Status
47. The status of compliance with loan covenants concerning social safeguards as at 31st
December 2018 summarized as bellow
Table 19- Compliance with loan covenants
Reference Description Status as at 1st July to 31st
December 2018
Happy life in the new house- Mr Asithambi and his family at the new house
29
Schedule 5 para, 10 Land acquisition and involuntary
resettlement
All land acquisition and resettlement
activities are implemented in
compliance with (a) all applicable laws
and regulations of the Borrower
relating to land acquisition and
involuntary resettlement; (b) the
involuntary resettlement safeguard; (c)
the RF; and (d) all maters and
requirements outlined in the
respective RP. and any corrective or
preventive actions outlined in a
Safeguard Monitoring Report
Resettlement of Kalinga Mw
PS completed, Thalakotuwa
garden PS and railway
reservation resettlement in
progress; Land acquisition of
Thalakotuwa garden PS in
progress
Schedule 5; para 5 Grievance Redress Mechanism
The Borrower shall have a grievance
redress mechanism for the projects
under the investment program.
acceptable to the ADB, to receive and
resolve complaints/ grievances or act
upon the report from stakeholders on
misuse of funds and other
irregularities, including grievance due
to resettlement. the Borrower shall (a)
make public of the existence of this
grievance redress mechanism;(b)
review and address grievance of
stockholders of the projects under the
investment program, concerning either
the project, any of the service
providers; or any person responsible
carrying out any aspect of the
subproject; and (c) proactively and
constructively responding them.
The GRM has been
established for all packages
Awareness meetings have
been conducted for
Stockholders and the public.
During the reporting period,
no complaints had been
received to GRM. the
contractor has attained all
complaints and requests
Schedule 5 para 7 Involuntary resettlement
All land and right of way under the
schedule agreed under the related
works contract required for a
subproject are made available to the
works contractor and all land
acquisition and resettlement activities
are implemented in compliance with
(a)all applicable laws and regulations of
the borrower relating to land
acquisition and involuntary
resettlement; (b)the involuntary
resettlement safeguards; and (c) all
measures and requirements outlined in
the RP and a corrective or preventive
actions outlined in the Safeguards
Monitoring Report
Resettlement of Kalinga Mw
PS completed Thalakotuwa
garden PS and railway
reservation resettlement in
progress; Land acquisition of
Thalakotuwa garden PS in
progress.
Schedule 5 para 14 Safeguards Monitoring and Reporting
(a) Submit semiannual safeguards
Semiannual safeguards report
has been submitted to the
30
monitoring reports to ADB for
discloser on ADB’s website,
and disclose relevant
information from such reports
to affected persons promptly
upon submission.
(b) if any anticipated
environmental and/or social
risk s and impacts arise during
construction, implementation
or operation of the project that
were not considered in the IEE,
the EMP or the RP as
applicable, promptly inform
ADB of the occurrence of such
risks or impacts, with detailed
description of the event and
proposed corrective action
plan; and
(c) report any actual or potential
breach of compliance with the
measures and requirements
outlined in the EMP or the RP
promptly after becoming
aware of the breach
ADB and disclosed on ADB
website
Up to now, there are no
anticipated environmental
and/or social risks and
impacts arisen during
construction hence there no
corrective plan.
There no any breach of
compliance
J. Follow up Actions, Recommendation, and Disclosure
48. Resettlement activities of the Kalinga Mawatha PS site 100% completed all compensation
and houses were provided for the affected people. Resettlement works at Thalakotuwa garden PS
site and railway reservation (Colombage Mw) site 50% completed compensation and the houses
were provided to resettled people. Two lands acquisition of the Thalakotuwa PS site is in progress by
line Ministry.
49. GRM has been established for the project and engaging grievances if any during construction
activities. GRM mechanism and the committee as an appendix 3. As per the contract agreement the
contractor, bound to attended construction-related complaints and up to now contractor safeguard
team has handled complaints satisfactorily.
Appendix 1
i. List of Affected Persons and Entitlements
Site name Name of the AP Address Entitlements Status
Kalinga
Mawatha PS
site
S. Selladore No.30/40, Kalinga
Mw, Polhengoda
House from UDA flat
Transport cost
Livelihood assistant
Payment for loss of
income
Resettled
31
W.A. Thilak
Rohana
No 30/40 1,
Kalinga Mawatha,
Polhengoda,
House from UDA flat
Transport cost
Livelihood assistant
Resettled
R.G.B.A. Kumara
Siriwardhana
30/40/C Kalinga
Mawatha,
Polhengoda
Replacement cost
Transport cost
Compensation for Loss of
income
Resettled
J.P.H. Padmasiri
Mahinda
30/41/22, Kalinga
Mawatha,
Polhengoda,
Colombo-5
Alternative land for cattle
yard
Provided
Thalakotuwa
garden PS
site
K.V. Asaithambi 154/11/A
Sri Saddarma Mw
Kirulapone
House from UDA flat
Transport cost
Livelihood assistant
Resettled
R. Pryadharshani 154/11
Sri Sddarma Mw
Kirulapone
House from UDA flat
Transport cost
Livelihood assistant
Resettled
R.A. Prasanna
Perera
152 Sri Sddarma
Mw
Kirulapone
House from UDA flat
Transport cost
Livelihood assistant
Loss of income
Resettled
V. VadiwellAchchi 154, Sri
Siddhartha Road,
KIrulapone,
Colombo 5
Compensation for land
and house
Under the
land
acquisitio
n process
Suppiya Welu 154/12, Sri
Siddhartha Road,
KIrulapone,
Colombo 5
Compensation for house Under the
land
acquisitio
n process
W. R. Grace 114G Sri
Siddhartha Road,
KIrulapone,
Colombo 5
Compensation for land
and house
Under the
land
acquisitio
n process
Railway
Reservation
(Colombage
Mawatha)
M.D. Sriyani 29/53 F D.M.
Colambage Mw
Kirulapone
House from UDA flat
Transport cost
Livelihood assistant
Loss of income
Resettled
K.A. Kasun Gayan 29/53 D.M.
Colambage Mw
Kirulapone
House from UDA flat
Transport cost
Livelihood assistant
Loss of income
Resettled
Chandrawathi 29/57 D.M.
Colambage Mw
Kirulapone
House from UDA flat
Transport cost
Livelihood assistant
Resettled
S. Saraswathi
Kandhaiyah
29/53A D.M.
Colambage Mw
Kirulapone
House from UDA flat
Transport cost
Livelihood assistant
Resettled
ii. Summary of RP/IPP with entitlement matrix
32
Summary of the Resettlement Plan
Laying and construction of Gravity Sewers, Force Mains and Pump Stations of Kirulapone
Catchment Area within Colombo Municipality
Greater Colombo Water and Wastewater Management Improvement Investment Program
Project 3 (GCWWMIIP-P3)
Loan Number: 3348/3349 SRI
Project Number: 45148-008
CONTENT
I.Project Discription ................................................................................................................... 36
ii.Scope of Land Aquisition ..................................................................................................... 4237
iii.Socio Economic Imfrmation and Profile ............................................................................... 4537
iv. Information Discloser……………………………………………………………………………………………………………..40
v. Grievance Redress Mechanism………………………………………………………………………………………………..41
vi. Legal Framework…………………………………………………………………………………………………………………….42
vii. Entitlement, Assistance and Benefit……………………………………………………………………………………….42
viii. Compensation Mechanism……………………………………………………………………………………………………45
ix. Resettlement Budget and Financing Plan………………………………………………………………………………..46
x. Monitoring and Reporting ……………………………………………………………………………………………………….48
Abbreviations
ADB - Asian Development Bank AP - Affected person CMC - Colombo Municipal Council DSC - Design and Construction Supervision Consultants DSC-RS -Design and Construction Supervision Consultants - Resettlement Specialist DSIDC - Design, Supervision and Institutional Development Consultant EA - Executing agency GCWWMIIP-P2 - Greater Colombo Wastewater Management Improvement Investment Programme - Project 2
33
PD - Project Director RP - Resettlement Plan SC - Safeguard committee SIE - Social Impact Evaluation UDA - Urban Development Authority
i. Project Description.
1. Background of the Project: The Greater Colombo Water and Wastewater Management
Improvement Investment Program – Project 3 (the Investment Program) will complement the efforts
of the Government of Sri Lanka to improve water supply and wastewater services to the residents of
Greater Colombo. It will also assist the Government in introducing institutional and regulatory
reforms in the sector, particularly in Greater Colombo.
2. The Greater Colombo Water and Wastewater Management Improvement Investment Program-P3
(GCWWMIIP-P3) aims at delivering efficient and reliable urban water supply and sewerage services
in the Greater Colombo area. The impact of the Investment Program will be improved quality of life
for the residents of Greater Colombo. This RP focuses only on the Waste Water component of the
GCWWMIIP-P3. The expected outcome of the Waste Water Component of the overall project will be
improvement wastewater service and management efficiency in Greater Colombo. The expected
outputs this component of the overall project are: (i) rehabilitated and expanded wastewater
network in South and North Catchment Area of Colombo City; (ii) construction of secondary
wastewater treatment plant in the South Catchment Area of Colombo City at Wellawatta and (iii)
strengthened institutional structure and capacity of service provider. The project is to be
implemented over four (4) years, from 2016-2020.
3. The executing agency of the project is the Ministry of Internal & Home Affairs and Provincial
Councils & Local Government (MIHA&PCLG). The implementing agency is the Colombo Municipal
Council (CMC). Project Management Unit (PMU) has been already established by the implementing
agency (CMC).
4. The sub-project: The Kirulapone sub-project spans in Kirulapone, Pamankada East and in part of
Kirula- Narahenpita area, the administrative wards of Colombo Municipality. The project work
comprises of laying 29.40 km of sewer pipelines and construction of two pump stations and
connected force mains. Pipe-laying is limited to 49 sub-project road sections and the lanes linked to
these main 49 sub-project road sections. Two pumping stations have been planned to establish near
Kalinga Mawatha and the other in Talakotuwe Garden at the Kirulapone area.
Table 1: 49 sub-project road sections
Index Number
(assigned by
sociologist)
Road Name
Index Number
(assigned by
sociologist)
Road Name
1 Edmonton Road
26 High-level Road
2 Kirillapone Avenue
27 Balahenmulla Lane
3 Polhengoda Gardens
28 Nagaspura Mawatha Road
4 Idama Mawatha
29 Balapokuna Road
5 Athula Place
30 Balapokuna Place
6 Arnold Place 31 1st
Lane – High-level Road
34
Index Number
(assigned by
sociologist)
Road Name
Index Number
(assigned by
sociologist)
Road Name
7 Thalakotuwa Gardens
(One of the pumping stations
proposed)
32 Railway Avenue
8 Somadevi Place
33 Robert Gunawardena
Mawatha
9 Sri Siddhartha Path 34 De Costa Garden
10 Sri Siddhartha Passage
35 Gajaba Place
11 Temple Road
36 Mahawela Place
12 Vijaya Kumaratunga
Mawatha
37 Luxman Place
13 Andarawatta Road
38 Mahinda Place
14 Averihena Road
39 Mugalan Road
15 Allen Methiniyarama Road
40 Nandimitra Place
16 Polhengoda Terrace
41 Suranimala Place
17 Devika Gardens
42 Purana Vihara Road
18 Lionel Edirisinghe Mawatha
43 Jayasinghe Road
19 D. M. Colambage Mawatha (
One of the places where
resettlement issues would
emerge)
44 Kavinda Place
20 Kalinga Mawatha ( one of the
Pumping stations located)
45 Halgaswatte Lane
21 6th
Lane – D. M. Colombage
Mawatha
46 Stratford Avenue
22 Siebel Avenue 47 Sri Siddartha Road
23 Rajawatta Terrace
48 Aramaya Road
24 Poorwarama Mawatha
49 Baseline Road
25 Sangabo Place
- -
5. Resettlement Plan. The laying of sewer line and construction of two pump stations for the
Kirulapone area is one of the major components of the project 3 for which feasibility report has been
prepared. This RP is an updated version of the RP prepared during the feasibility study. The RP is
prepared following the requirement of ADB’s Safeguard Policy Statement 2009, and the Government
of Sri Lanka laws (NIRP 2001).
6. Population in the sub-project roads’ vicinity: the area is the density of the population and
during peak hours roads are full of traffic but off time there are less traffic and houses and privet and
public institutes located about 5 to 8 meter away from the road center. Most of the lands of the area
are privet with freehold title and other lands belonging to the government (CMC, NHDA, and UDA)
35
7. Existing sewerage disposal system in the sub-project area: The area under this sub-project
is not served by the Municipal council provided sewerage system. The residents have their systems
established for the disposal of sewerage. An insignificant number of home gardens the existing
sewerage pits overflow during rainy days. Some householders discharge the overflowing wastewater
from the sewerage pits to the nearby stormwater canals. Not only discharging overflowing
wastewater to the common water bodies but also some householders have directly connected their
sewerage lines to the stormwater canals. This has created critical health issues in the area. The
environment becomes polluted and odor problems are common during rainy days. The stormwater
ditches located in the interior areas of the Under Served Settlements (USS) in the Kirulapone area
are contaminated with wastewater and solid waste and odor are not confined only to rainy days.
8. Resettlement issues: Implementation activities in Kalinga Mawatha pumping station will
create IR impacts 4 families ( 2 residential structures and 1 building exclusively used for a garage,1
family keep cattle in small piece of land within sub-project land, the house of the cattle owner will
not be affected), Pipe laying activities in D.M. Colombage Mawatha near Kirulapone rail station will
result to displace 5 families ( 3 residential structures and 2 housing structures used for residential
cum business activities) and Talakotuwe Pumping station at Talakotuwe Garden road area will result
to displace 7 families in 6 housing structures ( 5 residential structures and 1 residential cum business
structure). The UDA has expressed its willingness to accommodate the evacuated families in sub-
project road areas (Kalinga Mawatha, railroad reservation and Talakotuwe Garden area) in their
newly established Condominium. Therefore, the GCWWMIIP develops this RP and commits to
providing necessary funding and other supports to resettle the sub-project affected families in UDA
built condominium. The PMU of GCWWMIIP will monitor the resettlement and post resettlement
process during the project period.
9. The command areas in some of the sub-project roads are densely populated. There will be
serious access difficulties in such roads during the construction period. Similarly, some other roads
are significantly congested with high traffic. Nearly 13 of 49 sub-project roads are narrow and access
difficulties are presently experienced during peak hours.
Location of the resettlement
Figure 1: Map of the pumping station in Kalinga Mawatha
36
Figure 2: Map showing the Thalakotuwa Garden with 6 affected houses
Figure 3: Map showing the Railway Reservation 4 affected houses
C. Scope of Land Acquisition and Resettlement
10. The scope of the land acquisition and the resettlement impact identified based on the field
visit during the design stage and project implementation stage. Proposed involvements and
potential IR impacts are attached in Appendix- 01 of this report sub-component-wise.
11. During the design stage, all efforts have been made to avoid or minimize resettlement
impact through careful design of pipe alignments through available government land and the
existing public road. Therefore, The Project's physical construction works in 49 road sections do not
require land acquisition. Land acquisition is required for two pumping stations at Thalakotuwa
Garden and Kalinga Mawatha, and one pipe laying road section in D.M. Colombage Mawatha. All the
lands except two private plots of lands in Talakotuwa Garden pumping station are government lands
37
(land in D.M. Colombage Mawatha belong to Department of Railway, Kalinga Mawatha PS land
belongs to UDA and Thalkotuwa garden land belong to NHDA).
12. At the project design stage, it was identified resettlement issues in 3 locations at Kalinga
Mawatha & Thalakotuwa garden PS sites and on D.M. Colombage Mawatha pipe laying site. The land
at Kalinga Mawatha PS site was occupied by two households one business place and one cattle-yard,
Thalakotuwa garden land occupied by seven families in six households (two families in one house)
and D.M. Colombage Mawatha pipe laying site occupied by five householders.
D. Socio-Economic Information
Table 2-Socio economic features of families to be evacuated for Kalinga Mawatha Pumping station
Socio-economic
features Family 1 (House 1)
Family 2 ( Garage
only)
Family 3 ( Cattle
shed owner) Family 4
Name of the
chief
householder
(CHH)
W.A. Thilak
Rohana
R.G.B.A. Kumara
Siriwardhana
J.P.H. Padmasiri
Mahinda
S. Selladore
Family size 5 5 4 5
Monthly income
of the family
Rs 70,000 (Chief
householder Rs
40,000 and
income from
renting out of a
Garage-Rs30,000 )
Rs. 30,000 (only
from employment
of chief
householder)
Rs 29500
(Husband
25,000+wife
4500)
Chief householder
Rs 20,00+ First
Son Rs 15,000
Per capita
monthly income
Rs14,000 Rs. 6000 Rs. 7375 Rs7000
Address & other
identification
details
No 30/40 1,
Kalinga Mawatha,
Polhengoda,
Telephone
number-
0725378232 (NIC
No 693150930 V )
30/40/C Kalinga
Mawatha,
Polhengoda,
Telephone No
0711438398 (NIC-
No 770461812V)
30/41/22, Kalinga
Mawatha,
Polhengoda,
Colombo-5
30/40, Kalinga
Mawatha,
Polhengoda
Type of Land Public Public Public Public
Type of affected
property
The entire house
and entire Garage
Entire house cum
Business center
Piece of public
used to keep
cattle
House only
Use of affected
property
Residence houses
and rented out
Garage
Residence and
Business
Residence not
affected
Residence
Table 3.Socio economic profile of affected 4 families at Railroad reservation on D.M. Colombage
Mawatha
Socio-
economic
features
Family 1
(House 1)
Family 2 Family 3 Family 4 Family 5
Name of the
chief
W.A.Chnadraw K.A.Kasungayan S.Saraswathie M.D.Sriyani I.D.Chathurika
38
Socio-
economic
features
Family 1
(House 1)
Family 2 Family 3 Family 4 Family 5
householder
(CHH)
athie Kandaiyah Sandamali
Family size 1 1 5 2 2
Monthly
income
Rs 20,000/=
(from chief
householder’s
boutique
Rs.21,000 Rs. 26,000 (Rs
8000 from Chief
householder
and 18, 000
from Grand Son
Rs 40,000
(20,000 from
Chief
householder
and 20,000
from Son)
Rs.25,000 (
Spouse Male)
Per capita
family income
Rs.20,000 Rs. 21,000 Rs.5,200 Rs.20,000 Rs.12,500
Address &
other
identification
details
29/57, D.M.
Colombage
Mawatha,
Colombo 5,
Telephone
0778157575,
NIC No
537860065V
29/53, D.M.
Colombage
Mawatha,
Colombo 5,
Telephone
0725903906,
NIC No
872484647V
29/53 A (
railway station
Mawatha), D.M.
Colombage
Mawatha,
Colombo 5,
Telephone
0715870463,
NIC No
465672951X
29/53 F, D.M.
Colombage
Mawatha,
Colombo 5,
Telephone
0115756260,
NIC No
657750956 V
29/57 B,
Colombage
Mawatha,
Colombo 5,
Telephone
0727447653
Type of land
they live
Public
(reservation of
railroad)
Public
(reservation of
railroad)
Public
(reservation of
railroad)
Public
(reservation of
railroad)
Public
(reservation of
railroad)
Use of the
house
Residence cum
Business
Residence Public
(reservation of
railroad)
Residence
cum Business
Residence
Table 4- Socio-economic profile of affected 6 families at Thalakotuwa garden PS site
Socio-
economic
features
Family 1
(House 1) Family 2 Family 3 Family 4 Family 5 Family 6
Family 7
Name of the
chief
householder
(CHH)
V.Vadiwel
Achchi
K.V.Asaitham
bi (female)
R.Priyadarsha
ni
Suppaiya
Welu
W.R.Grace R.A. Prasanna
Perera
Shasikala
Welu
Family size 4 6 2 7 2 6 04
Monthly
income
Rs 6000/= Rs.35,000 Rs 42,000 Rs 148,000/= Rs 25,000/= Rs 40,000/= Rs 130,000/=
Per capita
family income
Rs1500/= Rs.5833 Rs.21,000 Rs21142 Rs12,500 Rs.6660 Rs.32,500
Address &
other
identification
details
154, Sri
Siddharth
a Road,
KIrulapon
Sri Siddhartha
Road,
KIrulapone,
Colombo 5
154/11,
Siddhartha
Road,
Kirulapone
154/12,
Siddhartha
Road,
Kirulapone
114 G, Sri
Siddhartha
Road,
Kirulopone,
152, Sri
Siddhartha
Road,
Kirulapone,
154/12,
Siddhartha
Road,
Kirulapone(
39
Socio-
economic
features
Family 1
(House 1) Family 2 Family 3 Family 4 Family 5 Family 6
Family 7
e,
Colombo
5
Colombo-5 Colombo-5 living with
parents as a
subfamily)
Type of
community
Legal
resident
Squatters Squatters Squatters Legal
Resident
Squatters Squatters
Type of land
they live
Private Public Public Public Private Public Public
Use of the
house
Residence Residence Residence Residence Residence Residence
cum Business
Residence
13. The Mitigatory measures planned to implement: project-affected total families 15 will be
resettled with compensation under the resettlement policies of the country and the ADB. One of the
other 2 families is involved in running a business venture, garage in a building structure and one
person using a small piece of UDA owned project land as cattle keeping yard but, not living in the
proposed project land even there is no structure in the land. The operational activities of the Garage
(three wheeler repair place) are carried out by a person, a Bachelor on informal mutual agreement
between the owner and the present operator. The Owner of the Garage is living in UDA provided
house at Dematagoda. Therefore, the owner will only be paid compensation for the loss of structure
and business activities and they will not be resettled in the UDA condominium. UDA agreed to
provide alternative land to the cattle yard owner to keep cattle before start the construction
activities. The GCWWMIIP will have the Urban Development Authority’s (UDA) support to resettle
the affected 15 families in their newly built condominiums. Two families privet lands owners of 6 in
Talakotuwe Garden will be given the option to select either to get resettled in UDA built
condominium or to resettle in an area which they prefer.
14. The entitlement matrix has been developed and included in this RP following the policies of
the ADB (2009) and the Sri Lankan government on resettlement (NIRP-2001). The compensation will
be paid for the affected persons before the commencement of the sub-project implementation
activities in their areas. If the resettlement will get delay rental allowances will be paid for affected
families to stay temporary in rented in houses until they are resettled in UDA condominium.
15. Measures will be implemented to address the problems of impact on street vendors and
three-wheel operators and privet and public institute during the project implementation period.
Steps will be taken to minimize the likely negative impacts on road-based livelihood activities and
other disturbances. And also project will take necessary action to mitigate negative impact during
construction activities such as environmental issues, traffic and access difficulties with the support of
the contractor.
16. The construction contractors will be made legally responsible to repair any damages caused
to the structures located in the construction sites due to their activities. This will indirectly influence
the construction contractors to carry out their activities with extreme care to the properties in the
construction sites
17. There will not any negative impacts on poor, indigenous and /or ethnic minorities, and other
vulnerable groups.
E. Information disclosure, consultation, and participation
40
18. Information and dissemination and disclosure have been a continuous process of the
project. The Social safeguard team of the project will continue consultation, information
dissemination disclosure with support to DSIDC consultant and the contractor’s safeguard team. The
finalized RP will be disclosed in ADB’s web site and available Ministry and the project office. Project
information will be continually disseminated through the discloser of the resettlement planning
document and then update the document. Information on compensation, entitlement and
resettlement planning, management principals and monitoring will be available in the local language
and distribute to the affected parties.
Table 5- Mitigation measures suggested addressing the difficulties of community
Impact Suggested mitigation measure
• Transportation and access
difficulties
• Difficulties faced by vehicle users
• Road sections should be used stage by stage
(staggered construction) without excavating the entire
area at once for laying pipes.
• Construction work should be completed in a speedy
manner
• Exploring all the possibilities to use alternative access
roads
• Conducting construction activities during night hours
(only in suitable sub-project’s road sections).
• Explore possibilities to apply trenchless technology in
laying pipes (especially, in narrow roads).
• Effective management of the project site (clearing the
road, providing steel plates as temporary entrances to
houses during construction period)
• Providing safe vehicle parks during the construction
phase
Table 6- Actions to mitigate potential impacts on Economic centers
Impact Suggested mitigation measure
• Customers will not be able to park their
vehicles
• Road congestion
• Providing temporary access roads to the
establishments
• Conducting construction work during night
hours
• Adaption of advanced technology to install
sewer lines without huge damages to roads
• Effective traffic management during the
construction phase
• Completion of project work in a speedy
manner
41
F. Grievance Redress Mechanisms
19. The GRM aims to provide a time-bound transparent mechanism to resolve project-related social
and environmental issues. All grievances linked to the project will be registered.
20. Affected parties at the project site can complain about the grievances to the contractor’s Public
Relation Officer and if not addressed such issues can be forwarded to the PMU Sociologist. If
Grievances are not addressed at the project sociologist level or if the solution is not agreed by the
AP, such issues can be referred by the Project Director to the Safeguards Committee of the project.
GRM process is depicted in FIG.3. The GRM process will not remove the right of the APs to the
recourse of legal action to address issues related to resettlement.
Diagram 1- Complaint handling process
42
G. Legal Framework
21. The Resettlement Plan of the sub-project is developed based on the principles and legal
provisions laid down in The Land Acquisition Act, 1950 (LAA, amended from time to time) and the
National Involuntary Resettlement Policy, 2001 (NIRP). The principles of the NIRP are largely
consistent with ADB’s Policy on social safeguard, ADB SPS 2009.
22. Laws and Policies on the resettlement of Government of Sri Lanka. According to the
National Resettlement Policy (NIRP); involuntary resettlement addresses social and economic
impacts on permanent or temporary and (i) caused by acquisition of land and other fixed assets, (ii)
by change in the use of land, or (iii) restrictions imposed on land as a result of the Project.
H. Entitlements, Assistance and Benefits
23. According to the context of ADB SPS 2009 and the NIRP, all affected persons (APs) are
physically relocated who are living at three locations of the area both Kalinga Mawatha,
Thalakotuwa garden PS sites and Colombage Mawatha pipe laying site. In the absence of formal and
legal title to the land affected person does not receive compensation for the land but they are
entitled to receive compensation for the structure and other compensation relevant to the
resettlement. If there are any vulnerable Aps eligible for the additional compensation and
assistance and also if they interested they are given priority in employment in project-related
construction activities. Type of losses and Entitlement summarized based on both government and
ADB policies and resettlement principals.
Table 7- Entitlement Matrix
Type of Loss
Definition of
Entitled
Person
Provision / entitlement Compensation
Policy
Implementation
Issues /
Responsible
Agency
Demolition of
structures
Title owners
or the users of
the structures
( who have
built them)
All (cash) payments for
Private land and
structure will be made at
replacement costs.
All payments at
replacement cost in
material, cash, or a
combination of both
according to the actual
loss to repair or rebuild
the structure to an
original or better
condition when
remaining land sufficient
to rebuild upon;
Involuntary
Resettlement,
2001- ADB SPS
2009,
Payment for
lost assets,
assistance to
reorganize on
existing land
or relocate on
alternate land
and support
for a transition
period.
CMC with
guidance from
the Ministry of
local
government
and PMU will
implement the
recommended
actions in the
RP.
permanent
impact on the
livelihood
Business
owners who
are losing
business
All (cash) payments for
loss of income will be
made.
APs will be provided
compensation for loss of
income and provided
assistance to find a
Involuntary
Resettlement,
2001- ADB SPS
2009,
Payment for
loss of income
or livelihood
With the
guidance from
the Ministry of
Local
Government
and PMU will
implement the
43
Type of Loss
Definition of
Entitled
Person
Provision / entitlement Compensation
Policy
Implementation
Issues /
Responsible
Agency
suitable place to original
or better condition when
remaining to continue
income generation
activities.
source at full
replacement
cost.
recommended
actions in the
RP.
Evacuation/displac
ement of families
from their
residences
House owners
stay in the
affected
houses
Relocation of the
affected families in
suitable alternative
houses
Payment of all
the required
cost for
evacuation
and
resettlement,
Renters will be
paid shifting
allowance to
shift their
household
items to other
locations
CMC with
guidance from
the Ministry of
local
government
and PMU will
implement the
recommended
actions in the
RP with support
from UDA.
Temporary loss of
secure parking
space
Residents and
business
owners losing
access to
private
parking
spaces, and
vehicle
owners losing
access to
secure parking
lots.
Assistance to access to
secure parking lots
30 days
advance
notice
regarding
construction
activities,
including
duration and
type of
disruption.
Where
Contractor's
actions cannot
address the
loss, affected
persons (APs)
will be
provided
secure parking
space
(sufficiently
cordoned and
provided with
security
guards) in
sections of the
road which
will be closed
during
construction.
Identification of
sufficient space
for an
alternative
parking facility.
APs will be
determined by
the PMU
through the
survey and will
be provided
with
identification
cards which will
allow access to
the temporary
parking facility.
The temporary
parking facility
will identify ID
numbers
eligible to park
based on the
section where
construction is
being
undertaken.
Temporary Legal 30 days advance notice Same as above
44
Type of Loss
Definition of
Entitled
Person
Provision / entitlement Compensation
Policy
Implementation
Issues /
Responsible
Agency
disruption of
livelihoods
titleholders,
non-titled
mobile
hawkers and
three-wheel
operators
parked their
vehicles in the
sub-project
area
regarding construction
activities, including
duration and type of
disruption.
Where Contractor’s
actions cannot ensure
there is no
income/access loss4, APs
will be assisted to
temporarily shift for
continued economic
activity.5 Identification of
alternative temporary
sites to continue an
economic activity.
PMU will
determine
hawkers
entitled to
assistance
through the
survey and will
be provided
with
identification
cards.
Temporary
disruption of
livelihood
Legal
titleholders,
non-titled
immovable
business
owners/opera
tors
30 days advance notice
regarding construction
activities, including
duration and type of
disruption.
Where Contractor’s
actions cannot ensure
there is no
income/access, APs will
be provided
compensation for lost
income or a transitional
allowance for the period
of disruption whichever
is greater.
Same as above APs will be
determined by
the PMU
through the
survey and will
be provided
with
identification
cards. The
survey will
determine
income loss.
Temporary impacts
on common
resources
Common
resources
(Communities
)
Replacement or
restoration of the
affected community
facilities – including
public water stand posts,
public utility posts,
shrines, etc.
Same as above PMU and
Contractor.
Impacts on
vulnerable Aps
Vulnerable
APs (All
impacts)
Vulnerable households
will be informed of all
project construction
employment
opportunities, The PMU
Same as
above.
PMU will
determine
vulnerable APs
and provide
information on
4 This includes: (i) leaving spaces for access between mounds of soil, (ii) providing walkways and metal
sheets to maintain access across trenches for people and vehicles where required, (iii) increasing the workforce in front of critical areas such as institutions, (iv) consulting business and institutions regarding operating hours and factoring this in work schedules, (v) providing advance information on works to be undertaken including appropriate signages, and (vi) coordination with CMC traffic authorities for necessary rerouting of traffic and traffic management, and ensuring appropriate signages and policing of traffic. 5 For example assistance to shift to a side of the road where there is no construction or to the location
where traffic will be diverted.
45
Type of Loss
Definition of
Entitled
Person
Provision / entitlement Compensation
Policy
Implementation
Issues /
Responsible
Agency
and UDA will consider
them as a special group
to be entitled to special
assistance during
resettlement ( e.g.
Providing alternative
housing units in the
ground floors of
condominium to the
disable; APs),
all project
construction
employment
opportunities.
VIII. COMPENSATION MECHANISM
24. Affected unauthorized structures at both Kalinga Mw and Thalakotuwa garden PS sites will
be given houses at newly built condominium by URP-UDA. Affected two plots of private land will be
paid replacement cost.
25. The project will also ensure if there are damages private property will pay replacement/
rehabilitation cost. Compensation for the in movable property includes i) Land: compensation at
replacement cost for private land based on the valuation given by Government Chief valuer’s
valuation ii) Structures: newly built houses from condominium as per the compensation for the loss
of structure and other relevant replacement cost based on the market value and recommendation
given by the GRC.
I. Resettlement Budget and Financing Plan
Table 8- Resettlement Budget
No Compensation
for the type of
loss
Quantity Duration Total amount
Rs. Million
The total
cost of Rs.
Million
Remarks
01 Unauthorized Residential Structure
Fully affected
structure
12 Permanent 3.5 Million per
structure for 10
4 Million per
structure for 02
35
8
Appendix 07 &
08
02 Private land acquisition
Fully affected
Lands with
structure
02 Permanent Million/perch
for 4.08 perchs
20.4 Appendix 09
46
Transport cost to
transport
household goods
from present
houses to new
housing units
02 Lump-sum 5000 per one
truck
0.010 refer
Methodology
applied in
calculating
compensations
Livelihood
assistance for AP
families
02 7 days 1000 per day 0.014 refer
Methodology
applied in
calculating
compensations
03 Relocation
Transport cost to
transport
household goods
from present
houses to new
housing units
14 Lump-sum 5000 per one
truck
00.070 refer
Methodology
applied in
calculating
compensations
Livelihood
assistance for AP
families
14 7 days 1000 per day 00.098 refer
Methodology
applied in
calculating
compensations
04 Loss of livelihood –permanent
Permeant
disruption of
income
01 garage 12 months 30,000.00 per
month
00.360 Please refer
Methodology
applied in
calculating
compensations
Permeant
disruption of
income
02 small
shops
12 months 20,000 per
month
0.480 refer
Methodology
applied in
calculating
compensations
Permeant
disruption of
income
01 small
shop
12 months 25,000.00 per
month
0.3 refer
Methodology
applied in
calculating
compensations
Permeant
disruption of
income
01 mobile
vendor(flo
wer seller)
14 days 1000.00 per day 0.014 refer
Methodology
applied in
calculating
compensations
47
Transport cost for
the transport of
garage items
01 garage Lump-sum 5000.00 00.005 refer
Methodology
applied in
calculating
compensations
05 Other
Grievance redress item Lump sum 300,000 00.3 Do
Consultation with
APs
item Lump sum 250,000 0.25 Do
Awareness
generation
item Lump sum 300,000 0.3 Do
Monitoring
program of RP
implementation
item Lump sum 300,000 0.3 Do
Cost for long term
use of rail
reservation to
install pipeline
(administrative
cost and tax)
item Lump-sum 535,474 0.54
Sub Total 71.041
Contingency 10% 7.1041
Total 78.1451
The methodology applied in calculating compensations
• Cost for alternative housing units- The UDA has requested Rs.3.5 Million per housing unit in
newly built condominiums to recover their capital cost of 2017 (Appendix 07 ). And in 2019
r the UDA has increased capital cost of the house up to 4 Million per housing unit (
Appendix 08)
• Cost for private land acquisition: the finalized amount of the negotiation with landowners.
The valuation based on the Government Chief Valuer’s valuation (Appendix 09)
• Cost for Livelihood Assistance for privet lands owner based on their daily income
• Labor charges for loading and unloading household items based on the current labor
charges of the area
• Cost for Livelihood Assistance: for APs for 7 days equivalent actual income during an initial
period of resettlement- Rs. 1000 per person is the daily income from their employments.
• Cost for transport household items from present houses to new houses: Rs 5000 one-off
payment considering the distance, daily charges of the small truck. This amount was agreed
by the APs and they indicated that it is adequate to transport their household items in small
houses (they also mentioned that group transportation will be possible in some cases).
48
• Cost for the loss of income: based on monthly income from the garage as per the garage
owner and market rate
• Cost for income loss of small scale business: based on the monthly income of the shop
owners
• Cost for Awareness training and other information disclosure program, Monitoring
program of RP implementation Facilitation for livelihood re-establishment in the post-
resettlement phase based on the government rate on training program
• Cost for management of GRM- including to payment of attendance allowance for the GRC
members who are not PMU staff based on the monthly salary of the relevant officer
• Cost for long term use of rail reservation to install pipeline (administrative cost and tax):
based on the CGR land lease Valuation (Appendix 10)
J. Monitoring and Reporting
26. RP implementation will be monitor by PMU SGRO using following monitoring indicators to
ensure that to provide effective sustenance to the resettlement process and identifying potential
difficulties and problems which are faced during the resettlement process. Table 9: Potential
Monitoring Indicators
Table 9- RP Monitoring Indicators
Monitoring Issues Monitoring Indicators
Management, budget, and program • PMU strengthened and trained; management &
monitoring systems established and functioning
• PMU Sociologist appointed and in post
• DSIDC Resettlement Specialist appointed and in post
• DMS conducted as planned, completed on time
• Updated RP prepared according to schedule
• Funds for resettlement released on schedule
• Sites prepared on time for the start of construction
Delivery of AP entitlements • APs received entitlements according to amounts and
program specified in RP
• Compensation provided before loss incurred
• Arrangements for livelihood provided to vulnerable APs
Consultation, grievance, and other
issues
• Public meetings held to disclose impacts and
entitlements
• Meetings with individual APs to agree on compensation
• APs aware of entitlements and grievance procedure
• SC meetings held and grievances resolved
Benefit monitoring • Post-impact meetings held with APs to check receipt of
entitlements and satisfaction
• Check off any disproportionate impacts on vulnerable
households
27. Status of resettlement will be sent to the ADB through the semi-annual report by the PMU
SGRO with the assistance of RS expert of DSIDC and data will be reserved from the construction
supervision staff, contractor and the Aps. A sample monitoring template is given by appendix 12 and
appendix 13 presented area of the affected households by the project activities.
49
Appendix 2
i. Copies of AP’s certification of payment (signed by the APs
50
51
52
53
54
English translation of the AP’s certification of payment
Dear Madam,
GREATER COLOMBO WATER AND WASTEWATER MANAGEMENT IMPROVEMENT INVESTMENT
PROGAM
PROVISION OF NEW GRAVITY SEWERS, FORCE MAINS, AND PUMPING STATION FR KIRULAPONE
CATCHMENT AREA
SUB: key hand over to resettled families at proposed pipe laying site at Colombage Mawatha
(Railway reservation)
The Greater Colombo Water and Wastewater Management Improvement Investment Program-P3
(GCWWMIIP-P3) aims at delivering efficient and reliable urban water supply and sewerage services
in the Greater Colombo area. The impact of the Investment Program will be improved quality of life
for the residents of Greater Colombo.
The project has planned to lay pipe along to the railway track reservation at Colambage Mawatha
belongs to Railway Department and you (Mr/Mrs…………………….. ID……………….. ) have built a house
on this land and register under No. 29/53A needs to be removed to get land clear for the pipe laying
works.
It is pleased to inform you that the project delivers house no. ………………………..at Kollonnawa,
“Laksada Sewana” Housing scheme built by Urban Regeneration Project (URP) on
……………………………….. as reimbursement of your loss house at the above address.
After receiving all compensation for relocation you are kindly requested to move out from the house
before …………………………. to land hand over to the contractor.
As per the URP resettlement procedure, you will not be authorized to enter the land for any reason
without permission from the project team.
Your cooperation in this regards highly appreciate.
Thank you
Yours Sincerely
Project Director
Greater Colombo Water and Wastewater Management Investment Improvement Programme
55
i. Summary of minutes of meetings during public consultations
Event Reason for the
meeting
Date Issues discussed Quires
/suggestions
Action
taken
Number of
participants
Male Female
Meeting
with GA -
Thibirigasy
aya
Discuss on
ownership of
the one affected
house at
Colombage
Mawatha pipe
laying site
01.08.2018 To meet all
parties who are
a struggle for
the house and
check legal
ownership of
the house
Meeting
with public
Pipe laying at
privet road
06.08.2018 impotency of
the wastewater
system and its
connection and
to increase land
value how to
increase land
value after
getting a
connection to
wastewater
system
neediness of the
involvement of
the city
development
impotency of
connection
to the
sewerage
system
Explaine
d
08 15
Meeting
with public
Traffic
contingency
during
construction
activities
31.08.2018 It was agreed
to provide
police
personnel to
control
traffic during
peak
hours(School
time)
Explaine
d
11 03
introduction
and impotency
of the
wastewater
system and
public
participation for
the project
activities
and Public
complaint
handling
procedure of
impotency of
connection
to the
sewerage
system
Explaine
d
56
the project
Construction
methodology
construction
induce
impact to
their
property and
compensatio
n
Explaine
d GRM
Environmental
hazard and
prevention
during
construction
activities
environment
hazards
Agreed
to
minimiz
e
Public complaint
handling
procedure of
the contractor
traffic
constancy
Explaine
d traffic
manage
ment
Traffic
Management
quickly finish
construction
to minimize
disturbances
to day to day
activities
Agreed
discussion on
access road
issue at Kalinga
Mawatha PS site
09.03.2018 Construction of
by road for the
public who are
lost access road
via PS site
People
agreed to
construct a 3
m width
road.
PMU
advised
the
contract
or to
construc
t
concret
e by
road for
the
public
05 10
the
contract
or
agreed
to
construc
t the
road as
soon as
possible
Meeting
with
project-
affected
people
To hand over
the keys of the
new house
04.12.2018 - Requested to
assist
resettlement
at the new
apartment
Agreed
Hand
over the
keys
and
03 03
57
and get
services
connection
(water,
electricity,
etc.)
aware
people
on
challeng
es and
benefits
of the
new life
at a new
house /
high rice
apartme
nt
the
lifestyle
of the
high rise
apartme
nt /new
commu
nity
changin
g
behavio
r of the
APs
followin
g rules
and
regulati
on of
the high
rise
apartme
nt and
the host
commu
nity
Meeting
wit
h
pu
blic
To discuss
construction-
related issues
06.12.2018 Disturbances
during pipe
laying works
and excavation
Aware and
requested to
minimize
construction-
related
disturbances
Agreed 05 08
Meeting
with
Project
Director to
the
Colombo
Suburban
To discuss
resettlement at
Colombage
21.12.2019 possibility of
providing house
to a rented
person who is
affected at
Colombage Mw
site
Agreed 04 01
58
Railway
Project
Site visit
with
Deputy
Project
Director
(ESS) to the
Colombo
Suburban
Railway
Project
To collect
information
about the
affected rented
person at
Colombage Mw
28.12.2019 Collect
information
about the family
Aware of
relocation
and their
DPD
agreed
to check
the
possibili
ty of
providin
g house
to AP
under
CSRP
resettle
ment
program
01 03
discuss pipe
laying works in
Allenmathiniyar
ama privet road
– Kirulapone
01.06.2018 inspection of
impact on
the stability
of the
roadway
and/ or
embankment
by a reputed
third party
before
starting the
excavation
work on the
road
Request
ed to
send
latter
includin
g all
queries
13 04
requested
insure all
structure for
10 years
after
construction
Request
ed to
send
latter
includin
g all
queries
proper traffic
management
during
construction
works
Agreed
and
explaine
d the
traffic
manage
ment
plan
requested to
installing
three
Submersible
pump for
three houses
due to revers
Request
ed to
send
latter
includin
g all
queries
59
problem the
hoses cannot
connect to
the system
ii. Summary of complaints received and solution status
Construction
site
Category Description
of the
complaint
Number
of
complai
nts
received
Date of
complaint
received
Date of
resolution
Status
Solved Ongoi
ng
Purwarama
by lane
Safety Damage to
culvert
01 26.02.2018 25.03.2018 √
Other
problem
related to
the
constructi
on
Road blocked
during
construction
03
23.01.2018
02.02.2018
23.01.2018
02.02.2018
√
Public object
to excavation
work
02
18.02.2018
14.03.2018
18.02.2018
14.03.2018
√
Kalinga Mw
PS
Public
health
Material
transport
01 03.07.2018 03.07.2018 √
Derain block 01 07.08.2018 07.08.2018 √
Noise Generating
noise during
excavation
01 28.07.2018 28.07.2018 √
Disturb to
exam
02 19,31.07.2
018
19,31.07.20
18
√
Other
problem
Problem
with material
transport
01
28.07.2018
17.08.2018
28.07.2018
17.08.2018
√
Site Access
blocked
01 11.10.2018 √
Object to
excavation
by OUSL
01
19.10.2018
25.08.2018
√
Handunge
Mw
Utility
interrupti
on
Damage to
the waterline
01
06.07.2018
06.07.2018
√
Danger to
public
Excavation in
front of the
gate
01 18.07.2018 18.07.2018 √
Kalinga Mw
micro
tunneling site
Danger to
public
Shaft
excavation
without
proper
01 08.07.2018 08.07.2018 √
60
barricade
Structure
damage
House
damage
01
01.09.2018 - √
Utility
interrupti
on
Damage to
water lines
02 21.07.2018
19.08.2018
21.07.2018
19.08.2018
√
Damage TP
line
01 17.08.2018 17.08.2018 √
Damage CEB
line
01 22.09.2018 22.09.2018 √
Reduced
quality and
quantity of
water
02 13.09.2018 - - √
Noise Excavation at
night
01 19.10.2018 19.10.2018 √
Thalakotuwa
garden pipe
laying site
Danger to
public
Unsafe
excavation
01 11.07.2018 11.07.2018 √
Traffic
congestio
n
Traffic 03 17.07.2018
02.082018
27.08.2018
17.07.2018
02.082018
27.08.2018
√
Utility
interrupti
on
Damage to
water line
02 26.07.2018
22.08.2018
26.07.2018
22.08.2018
√
Other Public
objection on
privet road
excavation
02 23.07.2018
06.08.2018
- - √
Keerakotuwa
Rd
Utility
interrupti
on
Damage to
water line
02 08.09.2018
05.10.2018
08.09.2018
05.10.2018
√
Siddartha adi
para
Utility
interrupti
on
Water
damage
02 16.10.2018
07.11.2018
16.10.2018
07.11.2018
√
Other Public
objection
02 25.10.2018
03.11.2018
25.10.2018
03.11.2018
√
Vijaya
Kumarathung
a Mw
Utility Damage to
CEB cable
01 02.10.2018 02.10.2018 √
damage to
underground
power cable
01 30.10.2018 30.10.2018 √
Damage to
water line
02 05.11.2018
06.11.2018
05.11.2018
06.11.2018
√
Traffic Road blocked 01 27.10.2018 27.10.2018 √
Other Unsafe
excavation
01 16.10.2018 16.10.2018 √
Road
instatement
01 25.10.2018 25.10.2018 √
People
objection to
excavation
01 06.11.2018 06.11.2018 √
61
Other Public
objection on
excavation
03 16.10.2018
23.10.2018
26.10.2018
16.10.2018
23.10.2018
26.10.2018
√
Sewer
overflow
01 26.10.2018 26.10.2018 √
Costha
gardens
Other Public
objection on
excavation
02 17.10.2018
18.10.2018
17.10.2018
18.10.2018
√
Awarihena
Rd
Utility
interrupti
on
Damage to
water line
01 19.10.2018 19.10.2018 √
Damage to
Darin
01 06.11.2018 07.11.2018 √
Robot
goonawardh
ana Rd
Utility
interrupti
on
Damage to
water line
02 17.03.2018
18.03.2018
17.03.2018
18.03.2018
√
Other Poor Road
restatement
02 27.10.2018
31.10.2018
27.10.2018
03.11.2018
√
Halgaswatta
Rd
Other
Road blocked 01 23.10.2018
26.10.2018
23.10.2018
26.10.2018
√
Polhengoda
Rd
Utility
interrupti
on
Damage to
water line
01 02.11.2018 02.11.2018 √
Total 61 56 05
62
Appendix-3
Grievances Redressal Mechanism (GRM)
Greater Colombo Water and Wastewater Management Investment Improvement Program
Loan Number 3348/3349- SRI
Implementing agency
Colombo Municipal Council (CMC)
Executing Agency
Ministry of Internal & Home Affairs and Provincial Councils & Local Government
63
Content
A sequence of Redressal Mechanism
Duty of Safeguards Committee (SC)
Project Information Document (PID)
Social and Environmental Safe Guard Division
Communication and Contact Details
Schematic Diagram for GRM
Procedure for Registration of Complaints
Awareness Program
Duties and the Responsibilities of the Safeguard Officers
ACRONYMS
GRM Grievances Redressal Mechanism
AP Affected persons
CMC Colombo Municipal Council
PD Project Director
PMU Project Management Unit
MPAHA&CLG Ministry of Public Administrate, Home Affairs, Provincial Councils and
Local Government
ADB Asian Development Bank
SGRO Sociologist and Grievance Redressal Officer
SC Duty of Safeguards Committee
NSC National Steering Committee
PID Project Information Document
DSC Design Supervision Consultant
64
Grievances Redressal Mechanism (GRM)
Greater Colombo Water and Wastewater Management Investment Improvement Program in
Colombo Municipal Area
1) A sequence of Redressal Mechanism
The sequence of the activities and the persons responsible in each stage of the Grievance
Redressal Mechanism are as follows:
I. Reporting the grievances to the site staff of the Contractor and the
Engineer by the affected persons (APs). The complaints received by other parties such as
CMC, PD or other relevant officers shall also be channeled through this process. The
Contractor (Contractor’s Public Relations Officer) should then acknowledge in writing the
receipt of the complaint to the APs and report the incident to the Engineer’s site staff and
the PMU immediately. The contractor shall attend to the complaint with the agreeable
solution with the consultation of the Engineer’s site staff within about three days and inform
of the solution to the APs/Engineer’s site staff/PMU in writing with an agreeable time frame
to solve the issue. If the agreed period is more than a month contractor should update the
complainant periodically. If the fresh complaint reaches the level above contractor such as
PMU, CMC, MPAHA&CLG or ADB it should be sent to the contractor and acknowledge the
complainant. The PMU SGRO shall follow up on each of these complaints periodically.
II. If the Contractor fails to solve the complaint within the agreed time frame or lagging to
adhere to the proposed millstones, the complaint shall now be informed the PMU- PD level
for further action. PD shall provide an agreeable solution to the complaint within one week.
During this period the PMU SGRO shall be responsible to update the complainant on the
same procedure as mentioned above.
III. If PMU PD fails to solve the complaint within the agreed time frame or lagging schedule, the
complainant can take up this to the Safeguard Committee (SC) the same procedure shall
precede to an agreeable solution within two weeks, the SC may consult the National
Steering Committee (NSC) in resolving any issue. All these status shall be informed to the
APs at the appropriate times.
IV. If the SC fails to provide an agreeable solution, a complainant may seek legal action.
2) Duty of Safeguards Committee
The SC shall comprise the Senior Officer of the Ministry of Public Administration, Home Affairs
Provincial Councils and Local Government. The level of this officer must be agreed at NSC, CMC
District Engineer of the relevant District will be the chairperson however if a senior officer of
MPAHA&CLG joint this, then this set up need to be changed, hence the PMU PD will need to
appoint the chairperson of the SC as per the need. The PMU SGRO and a representative from the
affected parties such as GS, Community Leader or clergy. The PMU SGRO or any clerical staff of
PMU shall take the minutes of the proceedings.
The SC shall be formed and the first meeting shall be called for before a complaint is received
65
The SC shall meet when grievances are put forward by the Project Director for settlement. SC
shall determine the merit of the grievances and resolve them within a month of the date of
receipt of the complaint. Further grievances will be referred by APs to the Project Steering
Committee as well. Records will be kept of all grievances received including contact details of the
complainant, date of receipt of the complaint, nature of the grievance, agreed corrective actions
and the date of occurrence of the grievances and outcome. The grievance redress mechanisms
will continue to function for all components of the project.
3) Project Information Document (PID)
A Project Information Document including a brief description of the Project, sub-projects,
benefits of the project, likely negative impacts and institutions to be contacted and their
locations to seek solutions to the problems and constraints which could face during the
construction phase shall be prepared. This document will be distributed among APs just before
mobilizing and civil works.
4) Social and Environmental SafeGuard Division
The affected people should make their complaints to the Contractor or the Engineer’s Site staff
at their respective work sites. However, they can also make their complaints to the SGRO at the
Social and Environmental SafeGuard Division of PMU. The SGRO of this division is responsible for
taking action to solve the problems with the help of other parties. The PMU SGRO together with
DSC Resettlement Expert will make frequent visits to the sub-project sites.
5) Communication and Contact Details
The communities can use the following contact details for reporting their grievances. These are
centrally located areas with well-established transport facilities. They also can post their written
complaints to the PMU office to the address mentioned below through posts or e-mails.
• SGRO:
Office: 86, Millennium center, Ananda Coomaraswamy Mawatha,
Colombo 07.
Telephone: 011 2 665331
E-mail: [email protected]
• District Engineer:
Office: Robert Gunawardena Mawatha, Kirulapone, Colombo 06
Telephone: 0112512596
• Contractor: Larsen & Toubro Limited Construction
• Engineer’s Staff:
Public Relation Officer:
Telephone: 0770430719
Email: [email protected]
Environment manager:
Telephone: 0715350721
Email: [email protected]
These details shall be provided to the communities in the sub-project sites through suitable
awareness programs such as distribution of handouts.
66
6) Schematic Diagram for GRM
The following diagram shows schematically the sequence of activities of the GRM.
7) Procedure for Registration of Complaints
The following procedure shall be followed for the registration of the complaints from the
communities.
i. A form shall be prepared by the PMU SGRO in Consultation with the Consultant
Resettlements Expert and the CMC for recording the complaints from the APs.
ii. Finalize this form after obtaining the views of the Contractor.
iii. The copies of this finalized form shall be provided to the Contractor’s site staff and the
Engineer’s site staff at the sub-project offices to be used for registration of the
complaints in the project implementation areas.
iv. The PMU SGRO will also use this form for registration of complaints received by him/her
directly.
AP’s complaint to contractor/ Engineer’s
site staff about the grievances faced by
them.
1. If the Contractor/site Engineer
cannot solve the problem in 3
days, forward the same to PMU
Sociologist/Consultant re-
settlement Expert to solve in 1
week.
2. Failing which, inform PD for
solution in 2 weeks.
3. Failing which PD will refer it to
Safeguards Committee for
solution in one month.
If the Safeguard Committee cannot
solve the problem, APs have the option
to resort to legal action.
Step 1
Step 2
Step 3
Acknowledge the AP
in writing / inform the
solution to AP
Inform the
solution to AP
Inform the
solution to AP
Inform the
solution to AP
67
v. The Contractor should report each complaint to the Engineer’s site staff and the SGRO in
this form along with the actions taken by him. The contractor shall also update the
information on each complaint and maintain files regularly. This updated information
shall be provided to the SGRO and the Engineer’s site staff as well.
vi. The SGRO shall take the appropriate actions to solve the problems timely and follow the
GRM procedure described above in consultation with the Consultant Resettlement
Expert.
vii. PMU SGRO and the Engineer’s site staff shall also maintain records on these complaints
systematically and update them regularly.
8) Awareness Program
Before mobilizing for any physical works at sites, information about the intended work and likely
impacts due to the implementation of the work shall be conveyed to the community. Periodic
updates shall be provided among all users of the subproject sites regularly. Detailed handouts
shall be distributed to the surrounding communities before the commencement of civil work
with specific details such as:
• Description of about the sub-project
• GRM arrangements
• Details of contact persons
• the communication procedure
• Contractor’s construction program
• Type of activities to be carried out
• Probable impacts due to construction activities
• Benefits of the projects to the communities
The PMU SGRO together with the Consultant Resettlement expert shall conduct awareness
meetings to the communities, the construction crews of the Contractor and the Engineer’s site
supervision staff in each sub-project site to explain the GRM arrangements.
9) Duties and the Responsibilities of the Safeguard Officers
The PMU SGRO and the Consultant Resettlement Expert shall play key roles in monitoring GRM
of all sub-project sites during the construction period. These two Safeguard Officers shall
educate the APs, community leaders and other stakeholders on the GRM to be adopted. The
Contractor’s construction crew and the Engineer’s supervision staff shall also be made aware of
the GRM by these two Safeguard Officers. They shall be responsible for monitor the social
safeguard related activities in the sub-project sites during the implementation period. The
information on the social safeguard implementation will be included in the bi-annual progress
reports submitted to the ADB.
The committee:
1. Eng. A.L.M. Nihar, CMC District 4 drainage Engineer – Chairman of the committee
2. Mr. D.P.K. Ranasinghe, Assistant Director Planning) – Member
3. Ms. D.W.U. Anuruddika Kumarihami, SGRO-PMU - Member
4. Mr. Duminda Perera, CBO Leader –Member