4310101shoppertron Operators Guide
Transcript of 4310101shoppertron Operators Guide
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O
O
S HOP P ERTRONMODEL 431
Opera tor's G uideCo pyright © 7-98
4310101
CRANE - National Vendors
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This m a chine has be en eng ineered to o ur ow n rigid s a fety and perfor-
manc e sta nda rds . It has be en des igned to c omply with sa nitation and
health guidelines recomme nded by the Automatic Merchand ising Hea lth-
Ind ust ry Co uncil (AMHIC) a nd it c onfo rms w ith all othe r NAMA sa fety
recommendations.
This mac hine has been ma nufac tured in ac co rda nce w ith the sa fety
sta nda rds o f both Underwriter’s Labo ratories a nd the Cana dian Sta n-
da rds Ass oc iation. To ma intain this deg ree o f sa fety and to c ontinue to
a chieve the level of performanc e b uilt into this ma chine, it is important
that insta llation and maintenanc e b e performed so as to not a lter the
original construction or wiring and that replacement parts are as
sp ec ified in the P a rts Manua l. Your investm ent in this eq uipment w ill be
protected by using this Operator’s G uide a nd the P arts Manual in youroperation, service and maintenance work. By following prescribed
proce dures, ma chine performa nce a nd s afety w ill be preserved.
Copyright © 7-98
National Vendors
A Division of CRANE CO
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SHOPPERTRON ™ OPERATOR'S GUIDE
TABLE OF CONTENTSS P EC IFICATIONS ............................ ............................ ............................. ................... III
SECTION I. PREPARING THE MERCHANDISER FOR VENDING.........................1-1HEALTH CONTROL ....................... ...................... ...................... ...................... .... 1-2
INITIAL S ET-UP .................... ...................... ....................... ...................... ............ 1-3
UNPACK AND INSP ECT ..................... ...................... ....................... ............... 1-3
UTILITY REQUIREMENTS ............................ ............................ ...................... 1-3
INSTALLATION................. ............................ ............................. ....................... 1-4
INSTALL THE COIN MECHANISM ......................... ............................. ........... 1-7
INSTALL THE D OOR LOCK... ............................ ............................ .................. 1-9
INSTALL THE MONEY B OX LOCK ......................... ............................ .......... 1-10
LOAD THE MERCHANDISER ............................ ............................. .............. 1-11
SECTION 2. PROGRAM OPERATIONS ..................................................................2-1
THE DISP LAYS ........................ ............................. ............................ ................... 2-2THE FUNCTION KEYS ............................. ............................ ............................ ... 2-2
OTHER KEYS ........................... ............................ ............................ ................... 2-2
C ONTROL PANEL S WITCH FUNCTIONS EXPLAINED .... ..... .... ..... .... ..... .... ..... . 2-3
P ROGRAMMING FLOW CHARTS .................... ...................... ...................... ...... 2-4
G AIN ACC ESS TO THE SUP ERVIS OR MODE .................. ................... ............. 2-8
ENTER A NEW SUP ERVISOR C ODE ...................... ...................... .................... 2-8
LOCK OR UNLOCK MODE OR PAYOUTKEYS ................ .................. ............... 2-9
LOCK OR UNLOCK DATA CLEARING ACC ESS ................ .................. ............. 2-9
S ET P RINTER OR DEX OP TIONS ...................... ...................... ....................... . 2-10
S ELECT DISP LAY LANGUAGE ...................... ...................... ...................... ...... 2-10
S ELECT COIN MECHANISM AND OP TIONS .................. .................. ............. 2-11
S ELECT BILL VALIDATOR AND OP TIONS .................. ................... ................ 2-12
S ELECT CARD READER OP TIONS .................. .................. .................. ........... 2-13
S ELECT MONETARY OP TIONS .................. .................. ................... ................ 2-14
SET DEC LINING BALANCE ............................. ............................ ................. 2-14
SET LAST BILL S TACKING OPTIONS .................. .................. .................. .... 2-14SET CURRENCY ACC EPTANCE ON LOW CHANG E ................. ................ 2-14
SET OVERBUY OP TIONS .................... ...................... ...................... ............. 2-15
S ET UP WINNER MODE ................... ...................... ...................... ................... 2-16
S ELECT P RINTER BAUD RATE (P RINTER MODE ONLY). ..... ..... ..... ..... .... ... 2-18
SET SHOP ZONES ..... . . .. . . . . . . .. . . . . . . .. . . . . . . . .. . . . . . . .. . . . . . . .. . . . . . . .. . . . . . . . .. . . . . . . .. . . . . . . .. . . . . . . .. . 2-18
S ET NUMBER OF COMP ARTMENTS ..................... ...................... .................. 2-19
SET ZONE PREFERENCE..... . . . . . . . . .. . . . . . . .. . . . . . . .. . . . . . . .. . . . . . . . .. . . . . . . .. . . . . . . .. . . . . . . .. . . . . . . . .2-20
S ET VIEW DELAY TIME. ....................... ...................... ...................... ................ 2-20
S ET DOOR DELAY TIME ................... ...................... ...................... ................... 2-20
S ET ALIG N/NO ALIG N OP TIONS ..................... ...................... ...................... .... 2-21
TURN TAMPER C HECK ON OR OFF ..................... ...................... ................... 2-21
CHEC K FOR TAMPERING ...................... ...................... ...................... ............. 2-22
VIEW SOFTWARE VERSION ...................... ...................... ...................... .......... 2-23
S ET THE TIME ....................... ...................... ...................... ...................... .......... 2-23
S ET THE DAY OF THE WEEK, MONTH, DATE, AND YEAR ..... ..... .... ..... .... ... 2-24
S ET TIME-OF-DAY INHIBITED VENDING ....................... ...................... .......... 2-24S ET TIME-OF-DAY FREE VENDING ...................... ...................... ................... 2-25
S ET TIME-OF-DAY DISC OUNT VENDING ................... ...................... ............. 2-25
TIME INTERVAL EDITING ..................... ...................... ...................... ............... 2-26
S ELECT A STANDBY MESS AG E ...................... ...................... ...................... ... 2-28
S ELECT AN OUT-OF-SERVICE MESS AG E ................. .................. ................. 2-28
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SHOPPERTRON ™ OPERATOR'S GUIDE
SELECT A FREEVEND MESS AG E .................... ...................... ...................... .. 2-29
EDIT CUS TOM MESS AGES ...................... ...................... ...................... ........... 2-30VIEW MACHINE TEMPERATURE ................ ............... ................ ............... ..... 2-32
P AYOUTC OINS .................... ...................... ...................... ...................... .......... 2-32
SET PRICES .... . . . . .. . . . . . . .. . . . . . . .. . . . . . . .. . . . . . . . .. . . . . . . .. . . . . . . .. . . . . . . .. . . . . . . . .. . . . . . . .. . . . . . . .. . . . . . . .. . . 2-33
VIEW NONRESETTABLE S ALES AND VEND DATA ..... .... ..... .... ..... .... ..... .... .. 2-33
VIEW TOTAL P AID SALES ..................... ...................... ...................... ............... 2-34
VIEW TOTAL P AID SALES BY ZONE .................... ...................... .................... 2-34
VIEW TOTAL P AID S ALES BY LEVEL .................. .................. ................... ...... 2-34
VIEW DISC OUNT S ALES BY TIME INTERVAL ..... ..... .... ..... .... ..... .... ..... .... ..... . 2-35
VIEW TOTAL P AID VENDS ................... ....................... ...................... ............... 2-35
VIEW CARD READER P AID S ALES ...................... ...................... .................... 2-35
VIEW TOTAL UNPAID SALES ...................... ...................... ...................... ........ 2-36
VIEW TOTAL UNP AID S ALES BY ZONE ..... ..... ..... ..... ..... ..... ..... ..... ..... .... ..... ... 2-36
VIEW TOTAL UNP AID S ALES BY LEVEL ..... .... ..... .... ..... .... ..... .... ..... .... ..... .... .. 2-36
VIEW FREE VENDS .................... ...................... ...................... ....................... ... 2-37
VIEW WINNERS .................... ...................... ...................... ....................... ......... 2-37
VIEW FREEVEND SALES BY TIME INTERVAL .... ..... .... ..... .... ..... .... ..... .... ..... . 2-37VIEW TIME DATA... ...................... ...................... ...................... ...................... ... 2-38
VIEW MACHINE ID NUMBER ...................... ...................... ....................... ...... 2-39
CLEAR ALL RES ETTABLE DATA.... ..... ..... ..... ..... ..... .... ..... ..... ..... ..... ..... ..... ..... . 2-40
CLEAR P AID S ALES DATA ONLY ..................... ...................... ...................... ... 2-40
TEST VEND S ELECTIONS AND VERIFY CREDIT ADDED .............. .............. 2-41
TEST THE DISP LAY ..................... ...................... ....................... ...................... .. 2-41
DOWNLOAD DATA TO A P DCD ...................... ...................... ...................... ..... 2-41
VIEW DIAG NOSTIC MESS AG ES .................... ...................... ...................... ..... 2-42
SET FREEVEND OPTIONS ...................... ...................... ...................... ............. 2-45
SECTION 3. ROUTINE SERVICE AND SANITATION .............................................3-1G ENERAL ............................ ............................ ............................ ........................ 3-2
DAILY SERVICE .......................... ............................ ............................ ................ 3-2
DAILY SANITATION..... ............................ ............................ ............................ .... 3-3
WEEKLY SERVICE .......................... ............................. ............................ ........... 3-3
WEEKLY SANITATION ......................... ............................ ............................. ...... 3-3
MONTHLY SERVICE ............................ ............................ ............................. ...... 3-3
MONTHLY SANITATION .......................... ............................ ............................ ... 3-3
SEMI-ANNUAL SERVICE ......................... ............................ ............................ ... 3-4
SEMI-ANNUAL SANITATION ........................... ............................ ....................... 3-4
CLEANING THE CO IN VALIDATOR AND C OIN C HUTE ..... .... ..... .... ..... .... ..... ... 3-4
CLEANING THE BILL VALIDATOR .................... ...................... ...................... ..... 3-4
SECTION 4. ADJUSTMENT, REMOVAL, AND REPLACEMENT PROCEDURES .4-1ADJ USTING THE P RODUC T DIVIDERS ................... ...................... ................... 4-1
ADJ US TING THE DELIVERY DOOR S TOP S ................ .................. .................. . 4-3
SHELF ASSEMB LY REMOVAL AND REP LACEMENT ................. .................. ... 4-3
DRUM ASS EMBLY REMOVAL AND REPLACEMENT.......... .................. ........... 4-4
STOP PIN ADJ USTMENT ...................... ...................... ....................... ................ 4-6
DOOR SIDE TRIM REMOVAL AND REP LACEMENT ..... ..... ..... ..... ..... .... ..... ..... . 4-8
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SHOPPERTRON ™ OPERATOR'S GUIDE
SPECIFICATIONSSPECIFICATIONS COMMON TO ALL MACHINES
DIMENSIONS 72" (183 cm) high38.3" (96.8 cm) wide31.5" (80 cm) deep
WEIGHT 757 lbs (343.4 kg)
AMBIENT TEMPERATURE Minimum: 41° F (5°C)Maximum: 90°F (32°C)
OPERATING ENVIRONMENT For indoor use only
CAPACITIES Standard - 138 itemsMinimum - 54 itemsMaximum - 216 items
OPTIONS AND ACCESSORIES
Coin box lockBase grille kitFlex Ace door lock & keyVan door lock & keyData printerDebit card reader (future)
SPECIFICATIONS UNIQUE TO 115 VOLT MACHINES
ELECTRICAL 115 Volts AC
60 Hertz12 AmpsSingle phase
REFRIGERATION Refrigerant 134aCharge - 10.9 oz
OPTIONS AND ACCESSORIES
COIN MECHANISM MARS TRC-6000COINTRON 3000MARS MC 5000COINCO 9300LMARS TRC-6010XV (24 V)Maka/Conlux Model USLX-00401F (24 V)Coin Acceptors Model 9302-LF (24 V)MDB Coin Mechanism
BILL VALIDATORS Maka NB-10-400Mars VFM1-L1-U4CMars VN2521-U3E
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SHOPPERTRON ™ OPERATOR'S GUIDE
SPECIFICATIONS (continued)SPECIFICATIONS UNIQUE TO 220 - 240 VOLT MACHINES
ELECTRICAL 220-240 Volts AC
50 Hertz
8 Amps
750 Wa tts
REFRIGERATION Refrige rant 134a
Cha rge - 290 grams
OPTIONS AND ACCESSORIES
COIN MECHANISM Executive coin mechanism interface
DEX
P rinter Interfac e
Speech Synthesizer
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SHOPPERTRON ™ OPERATOR'S GUIDE
SECTION IPREPARING THE MERCHANDISER FOR VENDING
O
O
FOODDRUM
˜
STORAGEAREADRIVE MOTOR
ASSEMBLY
˜
HEALTHCONTROL
TEMPERATURESENSOR
ANDLOAD SWITCH
COINBOX
VEND DOORFILTER
LINTSCREEN
ELECTRICALPANEL COVER
˜
˜
DOORSWITCH
MAINPOWERSWITCH
˜
˜
LEVEL 1
LEVEL 9
INTERLOCKSWITCH
(230V MODEL ONLY)
.
.
.
.
.
.
.
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SHOPPERTRON ™ OPERATOR'S GUIDE
NOTE: Replace U4 asshown:
28 PIN PART
32 PINPART
LIGHTS
1 ON-POWER
2 SH ORT F
LA SH-OKAY
OTH ER
-ERR O
R1
2
U 4U4
U4
1571042
CABINET DOOR
(REF)
SERVICEKEYPAD
BILLVALIDATOR(OPTIONAL)
COIN
MECHANISM(OPTIONAL)
MONETARYDOOR
˜
˜
COINRETURN
CUP
˜
CONTROLLERASSEMBLY
˜
HEALTH CONTROL
The Sho ppertron merch and iser is
eq uipped w ith an e lectronic health
control (required b y mos t sta te and
loca l hea lth a uthorities ). The hea lth
control prevents vending me rchan-
dise which could be spo iled.
The merc ha ndiser w ill a utoma tically
go into an o ut-of-service mo de a nd
food will not be vend ed if either of
these two c onditions oc cur:
The tem pera ture of the refrige rated
ca binet will not fall to 45° F (7° C)
within 30 minutes a fter the doo r of the
refrigerated ca binet is c losed
The temp erature of the ca binet rises
ab ove 45° F (7° C) without the door of
the refrigerated ca binet having be en
open.
When hea lth co ntrol is trigge red, the
displa y w ill rea d “ TEMPOR ARY OUT
OF SERVICE” . When the moneta ry door is opened, the m ess ag e “HEALTH OFF”,
and the da te, time, and maximum cab inet temperature reac hed a re displayed . To re-
set the health control, the refrigerate d ca binet door must be opened a nd closed a ga in.
The out-of-s ervice co ndition usua lly oc curs a t initial se tup. Therefore, Na tional Ven-
dors recomme nds the merchand iser be ope rated with the refrigerated c ompa rtment
left empty until the temperature reaches a level low enough to sa tisfy the hea lth co n-
trol.
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Pag e 1-34310101 J uly, 1998
SHOPPERTRON ™ OPERATOR'S GUIDE
INITIAL SET-UPUNPACK AND INSPECT
1. Ca refully remove the merchandiser from its shipping ca rton and place it on a level
surface.
2. Inspect the outside of the merchandiser for dents , scratches, or any damag e re-
sulting from improper hand ling.
3. Open the monetary compartment . If the merchandiser has the optional door lock,
the key will be in the co in return rec epta cle.
4. Inspect the inside of the cab inet . Observe the loca t ion and po sition of the packing
ma terial should you need to reuse it. Ca refully remove all packing ma terial.
IMP OR TANT
If you saw any da mag e when you unpac ked the mercha ndiser, file a
claim immedia tely with the ca rrier.
5. Instructions for installing the optional Bas e P late a re included w ith the Bas e P late
Ass embly when shipped.
6. Inspect the merchandiser’s electrical connectors and co mponents .
UTILITY REQUIREMENTS
This mercha ndiser is supplied w ith a s ervice c ord for the country of use a nd is terminated
in a grounding type plug. The w all recepta cle used for this me rcha ndiser must be properly
polarized, g rounded , and of the correct voltage. Operating the mercha ndiser from aso urce of low vo ltage w illVOID YOUR WARRANTY . Each merchand iser should have its
ow n electrica l circuit and tha t circuit should be prote cte d w ith a c ircuit breaker or fuse
co nforming to loca l regulations.
Voltage Check - Place the leads of a voltmeter across the LINE (LIVE) and NEU-
TRAL termina ls of the w all rec epta cle. The voltmeter s hould indica te 110-130 volts a c
for 120 volt, 60 Hz loca tions, o r 220-240 volts a c fo r 230 volt, 50 Hz loc ations .
Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and GROUND
terminals of the wa ll recep ta cle. The voltmeter should indicate 110-130 volts a c for
120 volt, 60 Hz loca tions, o r 220-240 volts a c for 230 volt, 50 Hz loc ations .
Noise Potential Check - Plac e the lead s o f a voltmeter across the NEUTRAL and
G ROUND terminals of the wall recep tac le. The voltmeter should indica te 0 volts ac .
A mea sureme nt grea ter than 1.5-2.0 volts a c c ould result in problems fo r the
merchandiser's electronic circuitry ca used by electrica l noise.
Any deviation from thes e req uirements c ould result in unreliable performanc e from your
merchandiser.
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SHOPPERTRON ™ OPERATOR'S GUIDE
INSTALLATION
NOTICE
This merchandiser is intended for INDOOR use only.
CAUTION
Make sure the merchandiser is properly leveled on a flat, solid,stable floor or base foundation. IF THIS IS NOT DONE, PERSONALINJURY AND/OR DAMAGE TO EQUIPMENT MAY RESULT!
1. Move the merchandiser to the desired loca tion. It may be necessa ry to remove the
doo r in order to move the merchandiser through a narrow doo rway. Be c areful when
disconnec ting the w iring ha rness. To reco nnect w iring, refer to the figure below
2. Pos ition the merchandiser at least 6 inches (15 cm) from a ny wa ll.
J J 5 9
J J 1 2 4J J
9 5
4 H C
D
4 3 1 9 0 0 5
H A R N E S S
C A B D C
4 H C
A
4 3 1 9 0 1 1
H A R N E S S
C A B A C
J
P
W
R
T
O
F
J 8 3 P W R T O F A N
L
O
S
W
S
A
P
V
O
C
S
F
O
W
A
T
O
A
J
A
J
L O O S E N S C R E W S A N D P I V O T
C H A S S I S F O R W A R D T O
A C C E S S J 8 3 A N D J 8 4
J
F
S
L
J 8 4 F L S T L T
J J 8 2
O O R N
B
K
B L KR
R E D
B B R N
M
O
O
D
R
O
C
T
O
M O T O R
D I R E C T I O N
C A P A C I T O R
J J 5 8
J
C
P
O
T
R
A
J 8 1 C O M P R E S S O R T R I A C
R R D
G
W
I
R
G R O U N D W I R E
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SHOPPERTRON ™ OPERATOR'S GUIDE
3. Level the machine:
a. Place a spirit level on the top front edge of the ca binet with the door fully closed.Adjust the front legs only until the cab inet is reaso nably level , a s s how n.
-
LEG
LEGLEVELER
SPIRIT LEVEL
VEN POSITION
VEN POSITION
INSERT COINS
OR DOLLAR BILL
INSERT COINS
OR DOLL R BILL
PRESSBUTTONSBELOW
TOPREVIEWITEM
PRESS BUTTNS BELW
T PREVIEW ITEM
M KE YOUR SELECTION
CHANGE RETURNEDBELOWH NGE RETURNED BELW
b. Hold the do or open ab out 4 inches.
WARNING:
HAVE AN ASSISTANT HOLD THE MERCHANDISER WHILE YOU
ADJUST THE LEG LEVELERS.
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SHOPPERTRON ™ OPERATOR'S GUIDE
LEFT REARLEG
1-1/2 TURNS
R
O
T
c. Adjust the back legs so that the back leg leveler on the hinge side is off the floor
just enough so a p iece of pa per ca n slide under it with only a bit of resistance.d. For proper we ight distribution on all four legs , raise the bac k leg on the hinge side
by unscrew ing the leveler 1½ turns.
NOTICE
You may need to use pliers or cha nnel locks to loos en the leg levelers.
3. For “ba nk style” installations of multiple merchandisers:
A. Po sition the first ma chine in the location, or at the highest s pot if the floor is not
level. Exte nd the leg levelers only as req uired to level the ma chine.
B. Po sition a nd level the remaining ma chines.
4. Set the main power switch to OFF.
IMPORTANT
Do not a pply pow er to the merchandiser until you have d one the pow ersource checks outlined ab ove. Po ssible eq uipment damag e could
result from improper supp ly voltag e.
4. Plug in the merchandiser.
5. Turn the main power switch ON and c lose the ca binet doo r. The display lamp will
light, a nd the ve nt fan m oto r will run.
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SHOPPERTRON ™ OPERATOR'S GUIDE
COINMECHANISM
COINCHUTE
MOUNTINGPLATE
INSTALL THE COIN MECHANISM
Install the coin mechanism as follows:
WARNING
Make sure the main pow er sw itch is turned OFF before you w ork on
the mercha ndiser. Failure to do so c ould result in de ath o r injury.
1. Turn OFF the main pow er switch. Refer to the instructions provided with the coin
mechanism and remove the coin validator assembly.
2. Set any option switches as desired. On a Mars TRC 6000, switch 2 should be
set to high quarter sens. (off).
3. Loosen the coin mechanism mounting screws on the merchandiser so they stand
off a bo ut 1/8" (0.3 cm ).
4. Po sition the coin mechanism s o the three keyed holes fit over the mounting
sc rews. P ull dow n on the coin mecha nism to sea t the screws in the keywa ys.
5. Tighten the mounting s crews a nd reinstall the c oin validator as sembly.
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SHOPPERTRON ™ OPERATOR'S GUIDE
5. The following figure show s a coin mechanism, bill validator, and ca rd reader con-
nected to one a nother via an MDB. So me moneta ry configurations may not in-clude all of these devices . Co nnect your co in MDB mecha nism as s hown:
6. Turn ON the main pow er sw itch. Se lect the proper coin mecha nism in the SE-
LECT COIN MECHANISM AND OPTIONS procedure. P ress until the
standby messa ge is displayed, then press .
7. Insert enough coins through the coin slot into the coin tubes to more than co ver
the empty sens or. Insert coins one a t a time and ens ure they lay flat in the tubes .
The a mount o f co ins you insert is internally reco rded.8. Manually finish filling a ll the tubes w ith coins.
9. Visually check the coin tubes to make sure coins are not shingled.
10. Turn OF the ma in pow er switch.
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SHOPPERTRON ™ OPERATOR'S GUIDE
INSTALL THE DOOR LOCK
There are tw o optional doo r locks ava ilable from Nationa l Vendors:
FLEX-ACE (P/N 9992000)
Co rres pond ing key (P /N 9994000)
VAN LOC K (P /N 3112163)
Co respo nding key (P /N 3112164)
Loc k and ke y kit (P /N 3122165)
Install the do or lock as follows:
1. Remove the lock spring.
2. Depress the lock pin and push the loc k cylinder in the lever until the pin sna ps into
place.
3. Test the lock mechanism with the key.
LOCKSPRING
KEY
LOCKCYLINDER
LEVER
SQUARE
HOLE
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SHOPPERTRON ™ OPERATOR'S GUIDE
INSTALL THE MONEY BOX LOCK
Install the o ptiona l money bo x lock as follow s:
LOCK
MONEYBOX
CAM
SCREWNUT
WASHER
1. Remove the money box from the merchandiser.
2. Remove the screw, cam, nut, and washer from the lock assembly.
3. Insert the lock into the opening in the money box. Sec ure with the washer and
nut.
4. Install the cam and secure with the screw.
5. Place the money box bac k in the merchandiser and test the lock with the key
(provided).
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LOAD THE MERCHANDISER
There a re two mod es o f loa ding: The first is Full Sh op, in which the entire drum is
loaded . The sec ond is Limited Shop, w here only one or two zo nes of the drum are
loaded . Limited S hop is usually used in smaller loc ations w here all food in the mer-
cha ndiser may not be vended be fore the freshnes s da tes expire. To set the loa ding
mod e, refer to S ETSHOP ZONES, S ection 2. The general loa ding proced ure is as
follows:
1. Adjust the product dividers, if neces sa ry. Se e ADJ USTING PRODUC TDIVID-
ERS, S ection 4.
2. Set new prices, if desired. See S ETTING PRICES, Section 2.
3. Se t disc ount prices , if desired. Se e SETTIME OF DAY DISC OUNTVENDING,
Sec tion 2.
IMPORTANT
The load sw itch o verrides the Limited S hop mo de, w hich a llowsunused zo ne(s) of the drum to be loa ded .
NOTICE
If the drum is load ed w ith food w hich is too large for the compa rt-
ments, the d rum w ill not rota te properly.
4. Push the loading switch plunger until the drum rotates to the posit ion where you
wa nt to loa d food items, then releas e the plunger.
NOTE
You can pull out the loading switch plunger and the drum willrotate continuously until you push the plunger in to the midposition.
5. Load the food drum, then repeat step 4 until the drum is loaded.
6. Tell the mac hine that it is full. You do this by pe rforming the CHECK FOR TAM-
PERINGproced ure in Se ction 2.7 . Close the re frigera tion door .
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SHOPPERTRON ™ OPERATOR'S GUIDE
T H I S
P A G E
I N T
E N T I O N A L L Y
L E
F T B L A N K
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SECTION 2
PROGRAM OPERATIONS
So me setup, test, a nd ma intenance o perations are computer controlled. The control panel
switches (see figure 2-1) and the selection panel switches (see figure 2-2) regulate these
operations.
Figure 2-1. Co ntrol Panel
Figure 2-2. Selection Pa nel
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The DisplaysDuring programming, the 10-character display performs two functions, and is referred
to in this b ook as " the display":
1 . It shows the cus tomer's se lec t ion and how much credi t is in the machine ,
as wel l a s the ready , service , and t ime of day messages .
2 . It provides informat ion and feedbac k to the service person during
maintenance .
3. The other d isplays a re the PRICE DISP LAYS, present on each level of the
mac hine. These d isplay the se lect ion price a nd zone information.
The keys on the c ontrol panel can be used for up to three things:
THE NUMBER YOU MIGHT BE ASKED TO ENTER ANUMERICAL VALUE . PRESSING THIS KEY WILL ENTER A "5".
THE PRIMARY PURPOSE THIS IS THE MAIN JOB OF THE KEY . FROM THE STANDBY MESSAGE , IT WILL ALLOW
YOU TO ENTER A PROGRAMMING MODE .IN THIS EXAMPLE ,YOU CAN VIEW STORED SALES DATA.
THE SECONDARY PURPOSE THIS IS THE KEY ' S " SECOND JOB " . FOR
EXAMPLE ,THIS KEY CAN BE USED TO DELETE A CHARACTER WHEN YOU ARE EDITING
CUSTOM MESSAGES .
The Function Keys
The MOVEMENTkeys on the c ontrol panel let you m ove inside a mod e, a nd b ac k and
forth betw een mode s. To see how these keys let you move around, study the flow
diagram on the next page.
Other Keys
The up and do wn a rrow keys a re your " legs " , which let you move
up and do wn the list of tas ks. These keys a re what let you continue
from one step to the next in programming procedures.
This is your " act ivate" or "c hoose" key. It "o pens a doo r" to add it ional
information and lets you begin a programming task once you are inside
of a mode. Sometimes, it is used as a togg le switch to show yo u your
choices during a programming task.
This is your "end " key. P ressing it one or more times w ill move yo u bac k
to the start of the mode, or a ll the way ba ck to the standby mess age .
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By the way . . .
In most instances, the right arrow key on the selection panel does the same things
as the down arrow key on the control panel.
The left a rrow key on the selection panel does the same things a s the EDITkey on
the control panel.
Control Panel Switch Functions Explained
Eac h of the co ntrol pane l sw itches has one o r more jobs to do . This list w ill give you a s hort
overview of those jobs.
P ress this button to plac e the Sho ppertron into a Free Vend mo de. Allselections w ill vend with no money req uired. To remove the m ac hine from
free vend, press the button again.
Press this button to s et the Shoppertron into the P rice S etting mod e. You
can see maximum and minimum machine prices, and the price for the
current zone.
Press this button to view machine temperature, software version
number, status of unsold product in tamper check or prefer max.
Press this button to view to tal sales and vend s by w hole machine, zone,
or level. Clear resetta ble da ta.
Press this button to:
• Download da ta into your portable data collection device (PDC D)
• Se lect the baud rate of your printer
C o n t r o l P a
n e l S w i t c h F u n c t i o n s E x p l a i n e d
=
=
Press this button to:
• Se lec t d isplay language
• Selec t coin mechanism and op-
tions
• Select bill validator and options
• S e le c t c a rd re a d er a n d
options
• Selec t monetary opt ions
• S e t w inne r fe a ture
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Control Panel Switch Functions Explained (continued)
Press this button to:
• Set number of products per
tray
• S e t s h op zo ne s
• S e t z one p re fe re nc e
• S e t d oor a nd v ie w d e la y s
• Set drum a l ignment
• Set up t amper protec t ion
PROGRAMMING FLOW CHARTS
After you bec ome familiar w ith the programming functions, yo u will be a ble to pe rform them
without using the deta iled, s tep-by-step ta bles. The follow ing group of flow c harts w ill give
you a q uick reference to the functions ea ch key performs. If you need a dd itional information,
just refer to the page shown in the chart.
Press this button to:
• S e t tim e of da y
• S e t d a y, mon th , y e a r
• Set up t ime of day in terva ls for
inhib i t , f reevend , and d iscount
vending
P ress this button to pay one or more coins from the coin mecha nism.
• Allows you to see a ny fault or condition that may place the ma chine
out of service
Press this button to:
• Perform TEST VENDS
• Te s t d is p la y s
Press this button to:
• Enter the SUPERVISOR mode
• Cha ng e the S U P ERVIS O R a c c e s s c od e
• Lock and unlock access to funct ions
• S e le c t d is p la y me s s a g e s
• Ed it me s s a ge s
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Pricing
VIEW MAXIMUMAND MINIMUM
PRICESPAGE 2-31
SET SELECTIONPRICES
PAGE 2-31
Tests
MAKE A TEST VENDPAGE 2-39
TEST THEDISPLAYS
PAGE 2-39
Machine Configuration Functions
SELECT DISPLAY LANGUAGE
PAGE 2-10
SELECT TYPE OF BILL
VALIDATOR USED
PAGE 2-12
SELECT TYPE OF COIN
MECHANISM USED
PAGE 2-11
SELECT TYPE OF CARD
READER USED
PAGE 2-13
SELECT CHANGE RETURN
OPTIONS
PAGE 2-14
SELECT CURRENCY
ACCEPTANCE ON LOW
CHANGE, OVERBUY AND
LAST BILL STACK OPTIONS
PAGE 2-14
SELECT CHANGE SET POINT
OF "USE EXACT CHANGE"MESSAGE
PAGE 2-11
SELECT
DECLINING
BALANCE OR
NO DECLINING
BALANCE
PAGE 2-14
SELECT CARD
READER
REVALUE ON
OR REVALUE
OFF
PAGE 2-13
SELECT
WINNER
OPTIONS
PAGE 2-16
NOTE:
SOME OPTIONS ARE
SKIPPED DEPENDING ON
THE CONFIGURATION
CHOSEN.
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Misc.
VIEW THEINTERNAL
TEMPERATURE
PAGE 2-30
CHECK FORTAMPERINGPAGE 2-20
VIEW SOFTWAREVERSION NUMBER
PAGE 2-21
Supervisor Functions
ASSIGN A NEWACCESS CODE FORTHE SUPERVISOR
PAGE 2-8
LOCK OR UNLOCKDATA CLEARINGCAPABILITY FOR
NON-SUPERVISORS
PAGE 2-9
PRINTER OR DEXOPTIONS
PAGE 2-10
LOCK/UNLOCKMODE & PAYOUT
KEYS
PAGE 2-9
Time of Day
SET TIME, DAY,MONTH, DATE,
YEARPAGE 2-21, 2-22
SELECT CUSTOMMESSAGES
PAGES 2-26, 2-27
SET TIME OF DAYINTERVALS
(INHIBIT,FREEVEND,DISCOUNT)
PAGE 2-22, 2-23
EDIT CUSTOMMESSAGES
PAGE 2-28
PAYOUT NICKELS,DIMES, ORQUARTERS
PAGE 2-30
Payout
Coins
Free Vend
SELECT FREEVEND OPTIONS
PAGE 2-42
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ProductConfiguration
Functions
SET NUMBER OFCOMPARTMENTS
PAGE 2-17
SET ZONEPREFERENCES
PAGE 2-18
SET SHOP ZONESPAGE 2-16
SET VIEW DELAY
TIMEPAGE 2-18
SET DOOR DELAYTIME
PAGE 2-18
SET ALIGN/NOALIGN OPTION
PAGE 2-19
TURN TAMPERCHECK ON/OFF
PAGE 2-19
View and/or Clear Data
VIEW SALES AND VENDDATA, BILL ACCEPTANCEDATA, HEALTH CONTROL
DATA, PRICE/TIME SET DATA,AND DOOR OPENING DATA
PAGES 2-31 THRU 2-37
CLEARRESETTABLE DATA
PAGE 2-38
CLEAR PAID SALESDATA ONLY
PAGE 2-38
VIEW MACHINE IDNUMBER
PAGE 2-37
View Diagnostics
VIEW ACTIVEDIAGNOSTICMESSAGES
PAGE 2-40
DEX/Printer
DOWNLOAD DATAINTO PDCD.
PAGE 2-39
SELECT PRINTERBAUD RATE.
PAGE 2-16
DEX PRINTER
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GAIN ACCESS TO THE SUPERVISOR MODE
1. P re s s . Th e d is p la y s ho w s :
. You must enter the
four-digit supervisor code within 6 seconds to gain access.
NOTE
A new machine has a factory-set supervisor code of0000.
When you have entered the right code, you will hear two beeps and see
in the display. After a few moments , the stand by mess ag e
returns.
2 . At t he s t a nd b y me s s a g e , p re s s , t he n . You a re now
ready to perform various supervisor functions.
ENTER A NEW SUPERVISOR CODE
1. Fo llo w th e s te ps in GAIN ACCESS TO THE SUPERVISOR MODE.
2. P r e s s u nt il t he d is p la y s h o w s
. The X's represent
the current supervisor cod e. Use the number keys to enter a new c ode .
IMP ORTANT!
If you enter a new code, be sure to keep a written record of it.There is no other way to access the SUPERVISOR mode.
3. P re ss until yo u ha ve le ft the func tio n.
SPECIAL NOTE
If the display shows FREE 0000:
This is a freevend code that is not applicable to thismachine. DO NOT enter a number to replace the zeros.
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LOCK OR UNLOCK MODE OR PAYOUT KEYS
1. Fo llo w th e s te ps in GAIN ACCESS TO THE SUPERVISOR MODE.
2 . P re s s u nt il t he d is p la y s hows e it he r #
o r
#
. " #" refers to the key. To see if a key (1 through
9, # and *) is locked or unlocked, press that key.
3 . P re s s t o c ha ng e b e t we e n loc k ed a nd u nloc k e d . Whe n a ny one
other than the supervisor tries to enter a locked mode, the display shows
.NOTE
The following mode keys cannot be locked out:
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
LOCK OR UNLOCK DATA CLEARING ACCESS
1. Fo llo w th e s te ps in GAIN ACCESS TO THE SUPERVISOR MODE.
2 . P re s s u nt il t he d is p la y s hows e it her #
or
#
. LOCKED means that non-supervisors cannot clear
reset tab le machine sa les and vend da ta f rom the key.
3. P re ss to s w itc h b etw e en #
a nd #
.
NOTE
The supervisor can clear data regardless of this setting,provided the supervisor code was correctly entered first.
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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SET PRINTER OR DEX OPTIONS
1. Fo llo w th e s te ps in GAIN ACCESS TO THE SUPERVISOR MODE.
2. P r es s u nt il t he d is p la y s h ow s
,
, or
+ .
3.
mea ns that d ata will be sent d irect ly to a printer.
means that data remains in memory after it is downloaded into
a portable data collect ion device.
+
means tha t reset tab le da ta is c leared a f ter it is d ownloaded
into a portable data collect ion device.
4. P r e s s t o s w it c h b e tw e e n t he t hre e c h o ic e s .
5 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
SELECT DISPLAY LANGUAGE
1. Press . The current LANGUAGE is shown in the d isplay . Press
to choo se the des ired lang uage . Your choices are:
,
,
,
,
,
, o r
.
2 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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SELECT COIN MECHANISM AND OPTIONS
1. Press , then press until the current COIN MECHANISM is
shown in the d isplay . Press to choose the des ired coin mecha-
nism. Your choices are:
,
,
, FAST
EXEC , or
NOTE
Choose EXEC MECH orFAST EXEC even if the exec device is
a card reader. If you selectedNO MECH , go to step 3.
CAUTION
FAST EXEC makes certain assumptions about the coin
mechanism operation in order to speed up the vend dooroperation. It should be selected for the majority of exec
devices. Certain exec card readers may require theEXEC
MECH option.
2. P r es s u nt il t he d is p la y s h o w s
.
Coins and bills which are less than or equal to this value will be returned
without a purchase b eing ma de.
Exa mp le s :
CHANGE 0.00 - Forced vend ; NO change re turned without a purchas e .
CHANGE .25 - Nickels , d imes , and q uarters re turned without
p u rc ha s e .
CHANGE 1.00 - $1 b ills a nd SB As w ill be re turned as change without
purchase . Nickels , dimes, and quarters are also
returned .
3. P r e s s u nt il t he d is p la y s h o w s :
. The display w ill
s how
when the am ount of availab le cha nge in the
coin mecha nism fa lls be low the value of "X.XX" . Enter a va lue with the
number keys. For example, if
is displayed, the
mess ag e is d isplayed when less than a dol la r ' s wo rth of
change is in the coin mechanism.
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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4310101
SELECT BILL VALIDATOR AND OPTIONS
1. Press , then press unt il one of the following is d isplayed :
NO DBV - No b ills wi ll be ac cepted or there is no b i ll va l ida tor
installed (you can exit the function).
SER.1.2.5.10.20 - The seria l b ill va l ida tor is se lec ted and w ill acc ept
$1, $2, $5, $10, and $20 bills. Use BILL S ELEC-
TION METHOD be low to cha nge the b ills w hich w ill
b e a c c e p t e d .
MDB.1.2.5.10.20 - A s tanda rd MDB bi ll va l ida tor is se lec ted . It will
ac ce pt $1, $2, $5, $10 and $20 bills. Use B ILL
SELEC TION METHOD be low to cha nge the b ills
which will be accepted.
B ILL S ELEC TION METHOD :
The s tand ard $1, $2, $5, $10 and $20 bills a re
enabled by pressing the 1, 2, 5, 6, or 7 key(s),
respectively, to display which bill(s) will be
a c c e p t e d .
MDB. <*> - An MDB b i ll va lid a t or wh ic h a c c e p t s non-s t a nd a rd
bills or tokens is connec ted and operat ing. P ress
to enter list of bills. (Se e INITIAL SETUP
OF NON-STANDARD BILL VALIDATOR on the
follow ing pag e.)
B ILL LIST OP ERATION:
Use and to sc roll through the lis t of
bills.
Use to turn the bill ac cepta nce ON or OFF.
Use to move up to the top level sc reen.
1. 1.00 ON - 1 . = B ill va lid a t or c ha nne l 1 , e a c h
bill has its own channel
1.00 = Bill va lue
ON = $1.00 bill w ill be a cc epte d
1. 1.00 OFF - OFF = $1.00 bill will not be accepted
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TK N - Token b ills (sa me as coupon b i lls )
INITIAL SETUP OF NON-STANDARD BILLVALIDATOR:
Co nnect the bill valida tor, select MDB in the b ill
valida tor select ion sc reens. The standa rd
" MDB.1.2.5.10.20" s creen will appe ar f irst . Exit
the bill valida tor setup by pressing . Bill
information is now collected from the valida tor. Re-
enter the bill valida tor select ion sc reen and the
non-s tandard screen " MDB. <*>" will appe ar.
PULSE DBV - The pulse b ill va l ida tor wi ll accept $1 b ills .
Press to choos e the desired option.
2 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
SELECT CARD READER AND OPTIONS
1. Press , then press until the current card reader is shown in
the d isplay . Press to choose the des ired card reader .
Your choices are: NO CARD, DUMB CARD, or MDB CARD.
NOTE
If you selected you can exit the function.
2 . P re s s u nt il one o f t he f o llow ing is d is p la y e d :
REVALUE.ON - Allows c redit to be t rans ferred onto the card
REVALUE.OFF - Cre d it c a nno t b e tra ns f e rred t o t he c a rd
Press to d isplay the des ired choice .
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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SELECT MONETARY OPTIONSThis function lets you:• Set declining balance,• Set currency acceptance on low change,• Set overbuy options,• Set last bill stacking options
1. Press , then press until one of the following is d isplayed :
- More than one vend is a llowed, with a declining balance.OR
- A dec lining b alance is no t a llow ed.
Press to d isplay the des ired choice .
2 . P re s s u nt il one o f t he f o llow ing is d is p la y e d :
ACC <$$ X.XX - The last b ill which meets or excee ds maximum price will
be held in escrow.
OR
ACC.STK X.XX - The last bill which meets or exceed s ma ximum price a nd
MDB coupon bills (token bills) will be immediatelys tacked . (This is the preferred setting for fastervend door operation.)
Example: If setting is ACC.STK 1.00 and maximum price is $1.50.
This setting w ill imme diate ly stac k the sec ond $1.00 bill
inserted .
Press to d isplay the des ired choice .
The value of " X.XX" has two purposes:
a . The va lue of "X.XX" te lls the machine how big a b ill or coin to accept
even though there is not enough change in the coin mech to cover all
p os s ib le p a y b a c k s .
• F or e xa mp le , e nt e r 1.00. Therefore, the ma chine w ill take a do llar bill orco in even though there is less than $1.00's w orth of change . Entering
5.00 tells the m ac hine to ta ke a f ive even though there is less tha n
$5.00's worth of change, and so forth.
NOTE: This could cause a custo mer to be short-cha nged .
DECLINING
BALANCE
Once credit is established, multiple vendsmay occur until the coin return is pressed.
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• E nt erin g 0.00 mea ns tha t bills o r coins w ill only be a cc epted if there isenough change to cover them.
b . The va lue of "X.XX" te lls the machine how much the cus tomer is a llowed
to overbuy a produc t . The custome r will be short-chang ed when a n
overbuy occurs .
Example :
For a value of $0.25: if there is no c hang e in the ma chine and the
custo mer insers a $1.00 bill . The custo mer can purchas e a produc t for
$0.75 even though the change c annot be pa id ba ck. The custom er will
be short-chang ed. Normally a purchase w ill not be approved unless a ll
c ha ng e c a n b e p a id .
Entering 0.00 means that the vend will only be approved when the
correct change can be returned (overbuy disabled).
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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SET UP WINNER MODE
1. Press , then press unt il one of the following is d isplayed :
Winner function is disa bled.
OR
Winners are allow ed a t certain intervals, represented b y " XXX" .
Press to display the desired choice.
If you selected WINNER OFF , you can exit the function.
2. The d is pla y s ho w s
. XXX represe nts the number of vend s
which must occ ur per each w inner vend. For examp le, an interval number
of 50 means that a winner can happen any one t ime during the next 50
vends. Using the number keys, enter an interval number between 10 and
9999.
3. P r es s . Th e d is p la y s ho w s
. The a ste risk mea ns
that a ll 3 zones a re enab led for a winner vend. If you press " 1" , " 2" , or
" 3" , you ca n limit winners to the respec tive zone. The da shes in thedisplay represent w hich levels a re allow ed w inners. Slide the a ppropriate
doo r to the right to enab le a level, s lide the do or aga in to disab le it . For
example, s liding the doors to levels 1, 3, and 5 will cause the display to
look like this: * , mea ning tha t a ll zones on levels 1, 3, a nd
5 ca n have a w inner. The price d isplay for eac h level will sho w w hich (if
any) zones are eligible for a winner.
WINNER At preselected intervals, customers receive arefund for a selection. You can select theinterval and qualifying selections.
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ADVANCED OPTIONS:
• P r es s t o e n a b le a ll le v els .
• P r es s t o d e a c t iv a te a ll le ve ls .
AN EXAMPLE . . .
You want to e nab le winners in zone 1 on a ll levels exc ept level 4. Do the
following:
a . At th e w in ne r s c re e n, pre s s " 1 " .
is shown in the display instead of
*.
b . P re s s . Th e n um b ers
through
appear in the display
ins tead of the dashes , and
is on all price displays.
c . S l ide the door to level 4 to the r ight . The number
in the display is
replaced by a dash, and the price display for level 4 returns to all
d a s h e s .
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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SELECT PRINTER BAUD RATE (PRINTER MODE ONLY)
1 . P re s s . O ne o f t he f o llow ing is d is p la y e d :
,
,
,
2. Press until the correct baud ra te for your printer is d isplayed .
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
SET SHOP ZONES
You have the option of locking out 1 or 2 zones. This c an b e used to reserve products
for people who arrive later, such as second or third shift personnel.
1 . P re s s . P re s s u nt il t he d is p la y s hows one o f t he f o llow ing :
- Entire drum is available.
- OR -
- Zone 1 only is ava ilab le (zones 2 and 3 are locked o ut).
- OR -
- Zones 1 and 2 are a vailab le (zone 3 is loc ked out).
2 . Press until the shopping conf igura t ion you wa nt is d isplayed .
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
BAUD
RATE
The speed of data transfer, expressed in bytes persecond. Your printer can receive data at a certainrate, and you must tell the machine what that rate is.
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SET NUMBER OF COMPARTMENTS
Eac h zone on a level has tw o trays, and e ac h tray c an have from one to four co mpartments
(see figure below). HOWEVER, all trays on a level must have the same number of
co mpartments. Make sure the numbers you enter ag ree with the actua l physical
co nfiguration of the comp artments. If not, the drum will not stop a t the proper loc ation,
nor will the tamper check feature work properly.
The follow ing exa mple demonstrates how to se t up level 4 to ha ve 3 comp artments per
tray. First, make sure the physica l configuration is es tab lished by co rrect place ment of
tray dividers.. (There will be a tota l of 18 com pa rtments o n level 4.)
1. P r es s . Th e d is p la y s h o w s
.
2 . Enter the number 3, then s lide the del ivery door on level 4 to the r ight .
The price display a t level 4 show s
.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
Z ONE 1
Z O N E
2
Z O N E
3
THE DRUM IS DIVIDED INTO 3 ZONES . . .
YOU CAN DIVIDE EACH TRAY INTO COMPARTMENTS .
NO DIVIDERS = 1 COMPARTMENT, BUT . . .
EACH ZONE ON A LEVEL IS
DIVIDED INTO 2 TRAYS . . .
1 DIVIDER
= 2 COMPARTMENTS
3 DIVIDERS
= 4 COMPARTMENTS2 DIVIDERS
= 3 COMPARTMENTS
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SET ZONE PREFERENCE
You can select one of three drum movements to occur after a vend:
1 . P re s s . P re s s u nt il t he d is p la y s hows one o f t he f o llow ing :
- The drum rotates to zo ne 1 a fter a vend.
- OR -
- The drum rotates to the fullest zone a fter a vend.
- OR -
- The drum centers itself on the present zo ne a fter a vend.
2 . P re s s u nt il t he z one p re f ere nc e y ou wa n t is d is p la y e d .
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
SET VIEW DELAY TIME
After a vend, the drum w ill remain stationary for a preset a mount of time be fore rotating:
1. P r es s . P r es s u nt il t he d is p la y s h o w s
.
" XX" is the number of sec onds the drum waits before rotat ing after a
v e n d .
2 . Ent e r a ne w numb e r b e t we e n 10 a nd 99 , if d e s ire d .
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
SET DOOR DELAY TIME
After a vend, the door will remain unlocked for a preset amount of time before locking:
1. P r es s . P r es s u nt il t he d is p la y s h o w s
.
" XX" is the number of sec onds the drum rema ins unlocked after a vend.
2 . Ent e r a ne w numb e r b e t we e n 10 a nd 99 , if d e s ire d .
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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SET ALIGN/NO ALIGN OPTIONS
A customer may try to open a vend door when the compartment is one step out of
alignment. This function allow s yo u to choo se w hether the drum automa tica lly corrects
itself, or the custome r gets a display instructing him to rota te the drum:
1 . P re s s . P re s s u nt il t he d is p la y s hows one o f t he f o llow ing :
- The drum mo ves itse lf to the c orrect po sition.
- OR -
- I f the customer at tempts to open a vend door when the
compartment is not a ligned, the following message is displayed:
2 . P re s s u nt il t he op t ion y ou wa n t is d is p la y e d .
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
TURN TAMPER CHECK ON OR OFF
If a vend doo r has b een mo ved a nd there is still a product in that loc ation it is cons idered
to have bee n tampered with, and should not be sold. Proper operation of this feature
assumes that you have configured the machine so that the actual number of compart-
ments per tray a grees w ith the q uantity you entered in SET NUMBER OF COMPART-
MENTS .
1 . P re s s . P re s s u nt il t he d is p la y s hows one o f t he f o llow ing :
- The ta mper che ck fea ture is inope rative.
- OR -
- The ta mper chec k feature is operat ing.
2. P r es s t o s w it c h b e tw e e n t a m pe r c h e c k o n a n d o ff .
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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CHECK FOR TAMPERING
The following example shows you how to perform a tamper check on a machinewhich is configured to have 3 compartments per tray on all 9 levels. Our examplemachine has a total of 24 out of 27 possible items visible in the half-zone behindthe delivery doors.
1. P r es s , a n d p re s s u nt il t he d is p la y s h o w s
.
This m eans that the ta mper check fea ture is on a nd the ma chine thinks there a re 23 items
rema ining be hind the doo rs (the - 1show s tha t the right ha lf of zone 1 is b ehind the d oors).
Rememb er that with 3 com partmen ts per level , there is a maximum of 27 i tems that
can be present behind the do ors. Therefore, there is one item that is co nsidered s old
but is still present.
Next, look at the price displays. Eac h price display shows w hether one or more of the
products a t that level has been so ld. On level 1, the price d isplay s hows
. This mea ns
that a ll three c ompa rtments on level 1 should be full. You count the products on level 1,
and they are a ll there. On level 2, the price d isplay s hows
. This means tha t the midd le
com partment should be empty, but it has a product in it. This produc t has b een tampe red
with and should be removed.
After the produc t is removed, the number of full compa rtments a grees with the number
23 in the display. At this po int, you ca n lea ve the function, OR2 . Ad d p rod uc t s t o t he fou r e mp ty c omp a r tme n ts , t he n pre s s a nd ho ld
. The display show s
, then
. You have now
indicated that a ll the compartments in the machine have products .
3 . Repea t the abo ve s teps unt il a l l ha l f-zones in the machine have been
c h e c k e d .
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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VIEW SOFTWARE VERSION
1. P r es s , a n d p re s s u nt il t he d is p la y s h o w s
.
" XXXXXX" represents the c urent softw are version number.
2 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
SET THE TIME
1. P re s s . Th e d is p la y s ho w s
. " HH.MM" is the t ime of
day in 24-hour format.
2 . Enter the current time us ing the number keys .
NOTE9:00 am is entered with a leading zero, like this: 0900; 9:00pm is entered as 2100.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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SET THE DAY OF THE WEEK, MONTH, DATE, AND YEAR
1. P r es s , a n d p re s s u nt il t he d is p la y s h o w s
.
The letter repres enting the c urrently set da y of the w eek will be flas hing.
2 . P re s s u nt il t he c or re c t d a y o f t he we e k is f la s h ing .
3. P r e s s u nt il t he d is p la y s h o w s
. " MM" is the month,
" DD" is the date, YY is the yea r.
4 . Enter the current month , da te , and year us ing the number keys .
For example, press the following keys to enter February 22, 1996:
0, 2, 2, 2, 9, 6
5. Press to switch between MM/DD and DD/MM formats
6 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
SET TIME-OF-DAY INHIBITED VENDINGVending ca n be inhibited up to four times a da y. This is use ful when yo u wa nt to reserve
a zone for a later shift of workers.
1 . P re s s , t hen p re s s u nt il t he d is p la y s hows .
2. G o to the TIME INTERVAL EDITING proced ure for an exa mple of how to
set up t ime-of-da y inhibited vend ing.
NOTEZones inhibited under SET SHOP ZONES are always inhibited.
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SET TIME-OF-DAY FREE VENDINGVending can be free up to four times a day.
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows
.
2. Go to the TIME INTERVAL EDITING proced ure for an exa mple of how to
set up t ime-of-day free vending.
SET TIME-OF-DAY DISCOUNT VENDINGVending can b e discounted up to four times a da y. For example, this ca n be used to fa vor
early-arriving employees.
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows .
2. Go to the TIME INTERVAL EDITING proced ure for an exa mple of how to
set up t ime-of-day discount vending.
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TIME INTERVALEDITING
You can select up to four times of day for each special vending period.
NOTEIf two or more of these time periods overlap, the interval withthe highest priority will overrule the other(s). This order of precedence is:
1. INHIBIT2. FREEVEND3. DISCOUNT
For example, if a DISCOUNT time period is scheduled for acertain area before the end of an INHIBIT time period,DISCOUNT does not begin until the INHIBIT interval has endedfor that area.
The time interval ed iting proce dure is almos t the sa me for the INHIBIT, FREEVEND, and
DISC OUNTintervals. There is one difference for the DISC OUNTtime interval, so w e will
use it in our exa mple. Ass ume yo u just finishe d the S ET TIME-OF-DAY DISC OUNT
VENDING proc ed ure. Ste p 1 picks up w here you left off . . .
1. The d is pla y s ho w s
. P ress the number of the t ime interval
you wa nt to edit, or to ed it time interval 1 (we 'll use interval 1 for
this example).
2. The d is pla y s ho w s
o r
This display tells you
whether your time interval (represented by 1) is on or off. Press
to c hang e the c ondit ion of the t ime interval.
NOTE
If you turn an interval ON, it must be edited. You can edit atime interval now, then turn it OFF until another time.
3. P re s s . Th e d is p la y s ho w s
. " X" represents the
disco unt percentag e for this period. Enter a disco unt percentag e of 25
with the number keys. (Disc ount percentag es o f from 0 to 99 are permit-ted .) The ma chine will ap ply a 25% disc ount to ea ch price, rounding up to
the nearest nickel (or whatever is the smallest coin accepted by the coin
mechanism) .
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4. P re s s . Th e d is p la y s h ow s . "X.XX is the currently
se t sta rt time. Enter a new sta rt time (24-hour forma t) for this interval. To
enter the time for 3:30 pm, enter 1530.
5. P re s s . Th e d is p la y s ho w s . "X.XX is the currently
se t stop time. Enter a new s top time (24-hour forma t) for this interval. To
enter the t ime for 6:00 pm, enter 1800. You have now esta blished a 25%
discount that s tarts a t 3:30 pm and ends at 6:00 pm.
6. P re s s . Th e d is p la y s ho w s
. The dashes represent
the da ys that this t ime interval is a ct ive. P ressing number keys 1 through
7 switches the days on/of f . For example , press " 2 " , " 4 " , and " 6" . The
display now shows
. This d iscount interval is o nly ac t ive on Monda y, Wednes -
day , and Friday .
7. P re s s . Th e d is p la y s h ow s
. The as terisk mea ns
that a ll 3 zones a re affected by the disco unt . Pres s 1, 2, or 3 to make the
disco unt effect ive for the respe ctive zone only. The da shes represent the
levels a ffected b y this t ime interval. Slide the a ppropriate delivery door to
the right to turn the levels on/off. For examp le, slide the d oo rs to levels 1,
3, 4, and 6 to the right . The display now show s
.
P ress to turn on all levels; press to turn all levels off.
8. P re s s . Th e d is p la y s ho w s
o r . "OFF"
means there is no cus tom message se lec ted , and "X" represents the
custo m mess ag e number set for this interval. P ress the number key of
the message (1 through 8) you want displayed, or press 0 to turn the
mess ag e OFF for this t ime interval. To ed it this mes sa ge, press
and follow the procedure given in EDIT CUSTOM MESSAGES. P re s s 0to turn the message OFF for this time interval.
YOU CAN SET UP THE CUSTOM MESSAGE BY FOLLOWING THE CUS-
TOM MESSAGE EDITING PROCEDURE.
9 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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STANDBY
The message that is displayed during normal vending periods MESSAGE: when there are no out-of-service faults on the machine.
SELECT A STANDBY MESSAGE
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows .
" XX" represents the c urrent messa ge number selected for the standb y
messa ge . Two da shes mean tha t the fac tory-set messa ge is se lec ted .
2 . To s e lec t a me s s a g e , ju s t p re s s t he c or re s p ond ing numb e r (1 through 8).
To display the fac tory-set mes sa ge, press 0.
3 . The s e le c t e d me s s a g e (e xc e p t the f a c t ory -s e t me s s a g e ) c a n b e e d it e d .
To do this , press and follow the proced ure given in EDIT CUS-
TOM MESSAGES.
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
SELECT AN OUT-OF-SERVICE MESSAGE
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows .
" XX" represe nts the current mess ag e number selected to d isplay w hen
the mac hine is out-of-service. Two d as hes mea n that the facto ry-set
message is se lec ted .
2 . To s e lec t a me s s a g e , ju s t p re s s t he c or re s p ond ing numb e r (1 through 8).
To display the fac tory-set mes sa ge, press 0.
3 . The s e le c t e d me s s a g e (e xc e p t the f a c t ory -s e t me s s a g e ) c a n b e e d it e d .
To do this , press and follow the proced ure given in EDIT CUS-
TOM MESSAGES.
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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SELECT A FREEVEND MESSAGE
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows
. " XX" represents the current mess ag e number selected for the
mess ag e that displays w hen the mac hine is in the freevend mod e. Two
dashes mean tha t the fac tory-set message is se lec ted .
2 . To s e le c t a me s s a g e , ju s t p re s s t he c orre s p ond ing numb e r (1 through 8).
To display the fac tory-set mes sa ge, press 0.
3 . The s e le c t e d me s s a g e (e xc e p t the f a c t ory -s e t me s s a g e ) c a n b e e d it e d .
To do this , press and follow the proced ure given in EDIT CUS-
TOM MESSAGES.
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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THE END OF MESSAGE CHARACTERThis is the mo st important chara cter in your mess ag e, be ca use it tells the
machine when the messa ge is ended . If you don' t use th is cha rac ter,
your mess ag e will be follow ed by a bunc h of zeros. This cha racter can be
selected either from the character set or by a direct key entry (see the
next page).
EDIT CUSTOM MESSAGES
1. P r es s , a n d p re s s u nt il t he d is p la y s h o w s
.
2 . P re s s t he numb e r o f t he me s s a g e y ou wa n t t o e d it t he n p re s s .
The mes sa ge te xt is d isplayed with the f irst charac ter f las hing.
3 . To v ie w t he me s s a g e , p re s s . The me s s a g e s c ro lls a c ros s t he
display. To stop the sc rolling, press .
4 . When the charac ter you want to change is f la shing , e ither enter it d irec t ly ,
or use and to step through the cha racter set until the
des ired cha racter is displayed. Use the arrow keys to highlight different
charac ters . See the sec t ion on the next page for an explana t ion of specia l
keys and the charac ter se t .
SHORTCUTInstead of stepping through the whole character set to enter a
letter that is not on your keypad, enter one close to the one you
wa nt, then step to it. Example: If you wa nt to enter an L, first
press , then press six times. Your L should
now be displayed.
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ENTERING YOUR MESSAGE
Most of the keys on the control panel have a special purpose to help you create and
edit your messages:
THE CHARACTER SET
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z (SPACE)
_
$
'
(
)
#
*
+
-
/
.
<=
>
?
@
o
THIS IS THE END OF MESSAGE CHARACTER .
"Pages" through the message,
ten characters (one screen) at
a time.
Steps forward and backward through the character list, one
cha racter at a time.
Steps forward and backward through the message, one character
at a time.
Inserts a n R a t the flashing
character.
Inserts a n S a t the flashing
character.
Inserts a T a t the flashing
character.
Repea ts the letter to the left ofthe flashing character.
Inserts a space at the flashing
character.
Deletes the current character
and closes up the space.
Deletes the current character
and leaves the space.
Enters the special "end ofmessage" character, which
denotes the end of the
me s s a g e .
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VIEW MACHINE TEMPERATURE
1. P re s s . Th e d is p la y s ho w s
° . This example shows that
the machine temperature is 31 degrees Farenheit .
NOTEIf the auxiliary (cold) door has been opened recently, the abovedisplay will include a numerical value indicating how manyminutes remain in the health control grace period.
2. To change the d isplay unit s , press . The d isplay now shows
°
.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
PAYOUT COINS
1. P r e s s . If a d um b m e c h w a s s e le c te d , t he d is p la y s h o w s
=
; if an MDB mech w as se lc ted the d isplay shows
.
2. P re s s . A d um b m ec h p a ys o ut o ne
ickel; an MDB mech pays a
co in from tube 1. Press . A dumb mech pays out one
ime; an
MDB mech pays a coin f rom tube 2. Press . A dumb mech pays
out one
uarter; an MDB mech pays a coin from tube 3.
3. To cont inuous ly pay out coins , hold down the appropria te key .
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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SET PRICES
1. P re s s . Th e d is p la y s ho w s ** . This displa y sho ws
the maximum and m inimum prices set in the mac hine. In this exa mple, the
maximum price is $2.50 and the minimum is $0.25.
2. Enter a price us ing the number keys . For example , the drum is s topped
on zone 1 a nd you entered a price of $1.25. The display would now s how
*
. As you can see , one *wa s replaced by the current zone
number. This number will cha nge a s you mo ve the drum around to help
you see w ha t zone you a re in .
3 . To a ss ign prices to the var ious levels , s l ide the appropria te del ivery doors
to the right. For exam ple, you slid the do or to level 4 to the right. The
display now shows
. As you can see, the other * was replaced
by the number of the level you just selected . In ad dit ion, the price d isplay
for level 4 show s the new price o f $1.25. If you wa nt all zones on that level
to have the same price , press .
4 . Repea t s teps 2 and 3 for any other levels in the current zone you wish to
give different prices.
5 . Press the r ight or le f t a rrow on the se lec t ion panel to move the drum to the
next zone. Repea t steps 2 and 3 for this and the f inal zone.
6 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
VIEW NONRESETTABLE SALES AND VEND DATA
1. P re s s . Th e d is p la y s h ow s . " XX.XX" is a dollar and
cents f igure show ing the to tal of a ll sales in the mac hine. This is a running
total, and is not resettable.
2. P re s s . Th e d is p la y s ho w s . " X" is the total number of sa les
mad e by the ma chine. This is a running tota l, and is not resetta ble.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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VIEW TOTAL PAID SALES
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows ** .
" XX.XX" is a dollar a nd c ents f igure show ing the total of a ll PAID sales in
the machine (as opposed to unpaid sales like winner and free vends).
This is the total s ince the las t t ime it wa s c leared.
2 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
VIEW TOTAL PAID SALES BY ZONE
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows **
.2. P r es s 1 , 2 , o r 3 . Th e d is p la y s ho w s
* , where "Z" is the zone
number and " XX.XX" is the total for a ll levels of the zone. P ress or
to sw itch betw een all three zones . The price displays s how the
total pa id s ales for that level of the c urrent zone.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
VIEW TOTAL PAID SALES BY LEVEL
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows ** .
2. S l ide the door of the level you a re in teres ted in . The d isplay shows
* , whe re " L" is the zo ne number and " XX.XX" is the total for the
entire level. P ress or to sw itch betw een all nine levels .
The price displays s how the tota l paid sa les for that level of the current
zone.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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VIEW DISCOUNT SALES BY TIME INTERVAL
1 . P re s s , t hen p re s s u nt il t he d is p la y s hows ** .
2. P re s s . Th e d is p la y s ho w s
. This is the tota l sa les for
discount interval 1 (not shown if zero).
3 . P re s s t o v ie w in t erva ls 2 t h rou g h 4 .
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
VIEW TOTAL PAID VENDS
1 . P re s s , t hen p re s s u nt il t he d is p la y s hows ** . " XX"
is the total number of paid vends for the entire machine.
2 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
VIEW CARD READER PAID SALES (NOT SHOWN IF ZERO)
1 . P re s s , t hen p re s s u nt il t he d is p la y s hows ** .
2. P re s s . Th e d is p la y s ho w s DBT XX.XX . " XX.XX" is the amo unt
of money collected from card reader sales.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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VIEW TOTAL UNPAID SALESNOTE
This does not appear if the total of unpaid sales is zero.
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows _
.
" XX.XX" is the tota l unpaid sa les (free vend s, winner vends, 100%
discounts , zero price vends) for the entire machine.
2 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
VIEW TOTAL UNPAID SALES BY ZONE
NOTE
This does not appear if the total is zero.
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows _ .
2. P r es s 1, 2, o r 3 . Th e d is p la y s ho w s
, where "Z" is the zone
number and " XX.XX" is the total for a ll levels of the zone. P ress or
to sw itch betw een all three zones . The price displays s how the
total unpaid sa les for that level of the c urrent zone.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
VIEW TOTAL UNPAID SALES BY LEVELNOTE
This does not appear if the total is zero.
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows _ .
2. S l ide the door of the level you a re in teres ted in . The d isplay shows
, where " L" is the zo ne number and " XX.XX" is the to tal for the
entire level. P ress or to sw itch betw een all nine levels .
The price displays s how the tota l unpaid s ales for that level of the currentzone.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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VIEW FREE VENDS (NOT SHOWN IF ZERO)
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows _ .
2 . P re s s , t he n p re s s u nt il t he d is p la y s hows .
" XX.XX" is the total ma chine-wide freevends , sho wn e ven if zero.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
VIEW WINNERS (NOT SHOWN IF ZERO)
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows .
2 . P re s s , t he n p re s s u nt il t he d is p la y s hows .
" XX.XX" is the total ma chine-wide w inners, sho wn e ven if zero.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
VIEW FREEVEND SALES BY TIME INTERVAL (NOT
SHOWN IF ZERO)
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows _ .
2 . P re s s , t hen p re s s u nt il t he d is p la y s hows
.
This is the to ta l sa les for freeve nd interval 1, sho wn e ven if zero.
3 . P re s s t o v ie w in t erva ls 2 t hrou g h 4 .
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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VIEW TIME DATA
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows .
2 . P re s s . The f o llow ing me s s a g e s c ro lls a c ros s t he d is p la y :
This examp le s how s the latest t ime interval the ma in (moneta ry) doo r wa s
open (1). It wa s open for 237 minutes, and w as o pened on J anua ry 30
(01/30) at 10:13 am (10.13). P ress . If ap plica ble, simila r displa ys
will appe ar for intervals 2, 3, and 4. Otherwise, g o to the next step.
3 . The fo llow ing me s s a g e s c ro lls a c ros s t he d is p la y :
This exam ple show s the late st time interval the a uxiliary (co ld) do or wa s
open (1). It wa s ope n for 33 minutes, and w as opened on J anua ry 30 (01/
30) at 10:58 am (10.58). P ress . If ap plica ble, simila r displa ys w ill
appe ar for intervals 6, 7, and 8. Otherwise, g o to the next step.
4 . The fo llow ing me s s a g e s c ro lls a c ros s t he d is p la y :
°
This e xample show s tha t the health control t imer turned o ff on J anuary 30
(01/30) at 2:09 pm (14.09), a nd the ma ximum tempera ture reac hed wa s
69°F.
NOTEThe temperature display units will be in °C if you selectedCelsius during the temperature display function.
5 . P re s s . The f o llow ing me s s a g e s c ro lls a c ros s t he d is p la y :
This exa mple show s that the last t ime the machine lost po wer wa s on
J a nuary 30 (01/30) at 1:51pm (13.51) for zero d ay s, z ero ho urs, a nd 23
minutes (00. 0.23).
6 . P re s s . The f o llow ing me s s a g e s c ro lls a c ros s t he d is p la y :
This exa mple shows that the longest t ime the machine wa s w ithout powe r
wa s on J anua ry 30 (01/30) at 10:58a m (10.58) for zero da ys, 2 hours a nd
47 minutes (00. 2.47).
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7 . P re s s . The f o llow ing me s s a g e s c ro lls a c ros s t he d is p la y :
This exa mple show s tha t the las t t ime resetta ble sales w as fully clea red
wa s o n J an uary 30 (01/30) at 8:58a m (8.58).
8 . P re s s . The f o llow ing me s s a g e s c ro lls a c ros s t he d is p la y :
This exa mple shows that the las t t ime the t ime or date w as set w as on
J a nua ry 30 (01/30) a t 9:15 am (9.15).
9 . P re s s . The f o llow ing me s s a g e s c ro lls a c ros s t he d is p la y :
This exa mple shows that the las t t ime prices were set w as on J anua ry 30
(01/30) a t 9:42 a m (9.42 ).
10. Press until you have le f t the funct ion.
VIEW MACHINE ID NUMBER
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows
.
The X's repres ent the 6-d igit mac hine ID numb er.
2 . You c a n e d it t he ma c h ine ID numb e r if t he S U P ER VIS O R a c c e s s c od e ha s
been previously entered.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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CLEAR ALL RESETTABLE DATA
1. P r es s . Th e d is p la y s h ow s . This is a running tota l,
and is not resettable.
2. P r es s a n d h o ld . Tw o b e e ps s o u nd a n d t he d is p la y s h o w s
momentarily, and then changes to
. All da ta is
c le a re d .
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
CLEAR PAID SALES DATA ONLY
1 . P re s s , t he n p re s s u nt il t he d is p la y s hows ** .
" XX.XX" is a dollar a nd c ents f igure show ing the total of a ll PAID sales in
the machine (as opposed to unpaid sales like winner and free vends).
This is the total s ince the las t t ime it wa s c leared.
2. P r es s a n d h o ld . Tw o b e e ps s o u nd a n d t he d is p la y s h o w s
momentarily, and then changes to
. All pa id sa les
da ta is c leared ; other da ta is not c leared .
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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TEST VEND SELECTIONS AND VERIFY CREDIT ADDED
1. P re s s . Th e d is p la y s ho w s . You may now tes t vend
select ions. If you insert money into the machine, the zeros in the display
will be replac ed w ith the amo unt of the credit. After the item vends, your
money will be returned.
NOTE You may make one more test vend if you close the door whilestill in TEST VEND mode.
2 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
TEST THE DISPLAY
1 . P re s s , t hen p re s s u nt il t he d is p la y s hows
.
2 . P re s s t o lig h t a l l d is p la y s e g me nts ; p re s s t o t urn t he m o f f.
3. P res sing a NUMBER KEY on the control panel causes all segments to
display that character.
4 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
DOWNLOAD DATA TO A PDCD
1. Connect your portab le da ta col lec t ion device (PDC D) per it s opera t ing
instructions.
2. P r es s . D a ta is d o w n lo a d e d in to y o ur P D C D .
NOTEDepending upon the setting selected in SET OPTION OFCLEARING DATA UPON DOWNLOAD, data may be clearedafter the download is complete.
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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VIEW DIAGNOSTIC MESSAGES
1 . P re s s . the d is p la y s hows a ny o f t he f o llow ing d ia g nos t ic me s -
sages, depending upon any fault(s) present :
None of the follow ing e rrors a re detec ted:
Key(s) x, y stuck.
Error in the program ming EPROM. Mac hine will not
operate.
RAM is not initialized or is not compatible with the
currently loa ded softw are. If this messa ge appea rs,
initialize your RAM by performing the follow ing
procedure:
NOTE : Initializing RAM will erase all your data and
settings. Be sure you have written this information down
before continuing.
Press AND HOLD until two beeps are heard,
and the display show s
. Reco nfigure the
merchandiser.
The temperature reference on the ma in PCB ca nnot be
re a d .
The temperature senso r cannot b e read.
The temperature se nsor is out o f range.
Price e rror detected a nd c hanged to ma ximum -
check prices.
A PRODUCT CONFIG value w as out of bounds and
set to nominal - check all PRODUCTCONFIGs.
Presently out of service because of a health control
tempera ture error (MAX. xxoF). Mac hine w ill no t
operate.
. . . . . . . . . . . No selection is ready to vend. Chec k that no time-
of-day inihibits a re a ctive.
Co in mech no t detec ted - mac hine will not ope rate if
configured for co in mech.
Incomplete coin mech communications -- check
harness.
Coin mech reporting a bad tube sensor - replace
mech.
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One or more coin tubes a re jammed. Pa y a co in
from eac h tube until the jam is cleared.
OR
Co in is jamm ed in the acc eptor section. Chec k the
co in mec hanism for a jam in this po sition. Insert
coins and cycle machine power OFF and then ON.
Replace the coin mechanism.
Coin mechanism acceptor section is unplugged from
the main body of the coin mech. Connect the cable
and cycle machine power OFF and then ON.
OR
The vending mac hine is telling the c oin mech not to
accept any coins.
Incomplete b ill valida tor co mmunica tions -- check
harness .
One of the sensors in the bill validator has failed.
The unit will disa ble itself until the e rror is c orrecte d.
Chec k for bill stuck in the ac cep tanc e path. If no bill
is prese nt, replace the valida tor. Cyc le mac hine
power OFF and then ON.
ROM chec ksum failure. The unit w ill disa ble itself
until the error is c orrected. Replace the valida tor.
A bill is jam med in the ac ce pta nce p ath. The unit will
disa ble itse lf until the error is correcte d. Remo ve bill
s tuck in the acc eptance path. Cycle machine power
OFF and then ON.
One of the moto rs has fa iled . The unit will disa ble
itself until the error is correcte d. Che ck for bill stuc k
in the ac cepta nce pa th. If no bill is present, replac e
the validator. Cyc le ma chine pow er OFF and thenON.
The sta cker is open o r remo ved . The unit w ill
disa ble itse lf until the error is correcte d. Install the
stacker correctly.
OR
The sta cker is full of bills. Remo ve bills from the
s tacker .
The vend ing ma chine is telling the bill valida tor not to
ac cept any bills. Chec k the enabled channels of the
bill validator.
Incomplete card reader communications - check
ca bles. The card reader is not operational.
Incomplete card reader communications. Check
cables or replace unit.
Card reader is indicating it has a problem.
Ca rd read er is indica ting it has fa iled. Replace unit.
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Card reader has an error and indicates code XX.
The cod e is defined by the ca rd rea der manufac -
turer. To correct, contac t card reader manufacturer.
The unit is s till ope rationa l.
Ca rd rea der has failed a nd indicates c ode XX. The
code is defined by the card reader manufacturer.
To co rrect, co ntac t card read er manufacturer.
Card reader has fa iled because card is jammed in
the unit. Remove the jamm ed ca rd.
Ca rd rea de r req uires s ervice. The unit is still
operational.
Lock solenoid switch not
detec ted after com mand to operate solenoid. Machine
will not operate.
Motor movement not d etected in either direction. Machine
will not operate.
No valid drum sensor wheel detected after command to
turn drum. Mac hine will not opera te.
No drum home pos ition de tected. If no other drum related
errors are present, check if home switch operates prop-
erly. Mac hine will not opera te.
Attempt to b uy a s old com partment in zone 1, 2, or 3.
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SET FREEVEND OPTIONS
1 . P re s s u nt il one o f t he f o llow ing is d is p la y e d :
- Normal vending mode. No items a re on freevend. A closure
on the keyswitch input causes the machine to go out of service.
- OR -
- All items a re on freeve nd. The cred it displa y sho ws
A closure on the keyswitch causes the machine to go out of service.
- OR -
- All items are freevended while there is a closure on thekeyswitch input . Normal ca sh sa les are supported when the keysw itch
input is open.
- OR -
- A closure on the keysw itch input caus es o nly the next item
to be freevended. Co in mec hanism errors are ignored. this state is
designed for card or token systems where one item is vended per token.
Normal cash sa les a re a lso supported .
2 . P re s s u nt il t he op t ion y ou wa n t is d is p la y e d .
3 . P re s s u nt il y ou ha ve le f t t he f unc t ion .
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Pag e 3-1
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SECTION 3ROUTINE SERVICE AND SANITATION
Sa nitation is a n important phas e of mercha ndiser operation. The lack of proper service a nd
sa nitation can ca use merchand iser malfunction and loss o f sales.
The periods and sugg ested procedures for service and sa nitation are da ily, w eekly, monthly,
and s emi-annually. These periods a nd proced ures a re given as guides only, and are not to
be co nstrued as ab solute or invariab le. Local conditions must alwa ys be taken into
co nsideration. Ce rtain installations req uire that som e or all of the steps under Monthly Service
and Sa nitation be performed w eekly. Each merchandiser must b e ma intained individually in
ac co rdanc e with its particular req uirements. National Vendo rs, however, stresse s "A CLEANMERCHANDISER IS THE MOST PROFITABLE MERCHANDISER".
Sa nitizing mea ns effective bac tericida l treatment of clean surfac es of eq uipment and utens ils
by a process which has been a pproved by the hea lth authority as being effective in destroyingmicroorga nisms , including pathog ens.
Sa nitizing proce ss es g enerally ac cepted by the health authority are as follow s:
1. Immersion for at least one-half minute in clean hot w ater at a temperature not lower than
170° F (77° C).
2. Immersion for a period o f at leas t one minute in a sa nitizing solution co ntaining:
a. At leas t 50 ppm of ava ilable chlorine at a temperature of not low er than 75° F (24° C );
or
b. At leas t 12.5 ppm of availab le iodine in a so lution having a pH not higher than 5.0 and
a tem perature not lowe r than 75° F (24° C ); or
c. Any other chemical-sanitizing a gent which has been proven to be effective and non-
toxic under usa ge c onditions, a nd for which a s uitab le field test is ava ilable.
The follow ing w arnings and ca utions are a pplica ble to the s ervice and sa nitation procedures
given in this sec tion:
CAUTIONMilk and other foods are perishable products. Followlocal health authorities' rules and regulations forstorage and handling of these items.
IMPORTANTAll loose food particles or spillage, whether wet or dry,must be removed from the inside and outside of themerchandiser.
C AUTION
Do not get e lectrica l connections or electrica l components
damp o r wet.
NOTIC EDo not use s w axes or lubrica nts w hich c ontain silicone on or
in the merchandiser. Silicone o r silicone va pors ca n ca use
elect rica l fa ilure.
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Pa ge 3-2
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GENERAL
Set the ma in pow er switch OFF before cleaning or servicing the merchandiser. Use a erosol
spray c lea ners or spray wa xes o nly in well-ventilated areas . NEVER use any s pray product
conta ining silicone . Silico ne sprays can coa t electrica l conta cts, ca using a mac hine
malfunction.
WARNINGBefore using any liquid cleaner, unplug themerchandiser power cord or shut off power to the wallreceptacle to avoid any possibility of electrical shock.Make certain all components are thoroughly dry andproperly installed before restoring power.
Refer to the Pa rts Manual for add itiona l service information and replaceme nt parts. For
facto ry as sistanc e, conta ct the nearest Nationa l Vendors representative.
Co ntact the loca l health authorities and obta in their acc eptanc e of the s anitizer you intend touse w hen cleaning and s anitizing the merchandiser.
When clea ning and s anitizing the me rcha ndiser, use C LEAN, DIS P OS ABLE P AP ER WIPES
rather than cloths.
DAILY SERVICE
1. Replace burned-out or discolored light bulbs.
2. Replenish coin tubes in the coin mechanism.
3. Empty the bill valida tor (figure 3-1).
4. Test vend the mercha nids er. Se e TEST VEND S ELECTIONS AND VERIFY CREDIT
ADDED, section 2.
5. Chec k the temperature of the c ab inet. Se e VIEW MACHINE TEMPERATURE , sec tion
2.
6. Follow the daily sa nitation procedures, then reload the merchandiser.
3. REMOVE
DOLLARBILLS
2. PULL DOWN BILL STACKER
1. PUSH UP LATCH
Figure 3-1. Rem oving a Do lla r Bill From The B ill Va lida tor
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Pag e 3-3
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DAILY SANITATION
1. Remove all past-date merchandise from the merchandiser.
2. Chec k for liquid spillage on the merchandiser modules. If there is spillag e, remove the
mod ule shelves a nd dividers a ffected. Was h and s anitize the shelves a nd dividers w ith
a c lean, damp d isposa ble paper wiper or a clean so ft-bristle brush. Rinse w ith clean hot
wa ter and dry thoroughly.
3. Wipe the exterior of the merchandiser with a d amp d isposa ble paper wiper and dry
thoroughly.
4. Fill in the appropriate c olumns on the record of cleaning ca rd.
WEEKLY SERVICE
1. Follow the da ily service instructions.
2. Brush the vent screens .
3. Inspect the refrigeration screen. Remove any accumulated dust.
4. Inspect the exhaust filter. Clean and replace it before it becomes c logged .
5. Inspect the coin mechanism, co in validator, and b ill validator. Clean if necessa ry.
WEEKLY SANITATION
1. Follow the daily sa nitation instructions.
2. Inspect the merchandiser for overall cleanliness, especially the c orners.
3. Wash a nd sanitize the merchandiser food co mpartment with a clean, damp disposab le
pa per wiper. Dry thoroughly.
4. Fill in the appropriate c olumns on the record of cleaning ca rd.
MONTHLY SERVICE
1. Follow the wee kly service instructions.
WARNINGBe sure the area is well ventilated and no open flames
are present before using any aerosol spray can.
WARNINGUse protective glasses or a protective shield if an airhose is used for drying.
2. Clean the coin chute and coin validator. (See the appropriate procedures in this sec tion.)
3. Clean the bill valida tor. (See the appropriate procedure in this sec tion.)
4. Remove the vent fan filters. Clean the screens with a dry cloth, then was h with a w arm
detergent solution. Rinse, dry, and reass emble.
MONTHLY SANITATION
1. Follow the weekly sanitation procedures.
2. Fill in the appropriate c olumns on the record of cleaning ca rd.
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Pa ge 3-4
SHOPPERTRON ™ OPERATOR'S GUIDE
4310101J uly, 1998
SEMI-ANNUAL SERVICE
1. Follow the weekly service instructions.
2. Inspect the merchandiser for worn parts and replace w here necessa ry.
NOTIC E
Do not use silicone lubricants. Silicone can causeelectrical contact failures.
National Vendors recommends using LubriplatePortable Tool Grease No. 905 (or equivalent), availablefrom:Industrial Lubricating Company, Inc.P.O. Box 3871St. Louis, MO 63122
3. Lubricate the drive motor stop pin. DO NOT OVER-LUBRICATE!4. Lubricate a ll moving parts that do not come into contact with food.
SEMI-ANNUAL SANITATION
1. Follow the monthly sa nitation instructions.
CLEANING THE COIN VALIDATOR AND COIN CHUTE
Inspec t the coin valida tor and c oin chute at regular intervals. Clean them o n approximately
a mo nthly sc hedule.
1. Remove the coin validator assemb ly from the merchandiser.
2. Clean the coin chute with a tube cleaning brush to remove any acc umulated dust and
foreign ma tter.
3. Refer to the c oin validator instruction bo oklet and follow the recommended cleaning
procedure.
CLEANING THE BILL VALIDATOR
1. Refer to the bill valida tor instruction boo klet and follow the recomm ended c leaning
procedure.
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Pag e 4-1
SHOPPERTRON ™ OPERATOR'S GUIDE
4310101 J uly, 1998
SECTION 4ADJUSTMENT, REMOVAL, AND REPLACEMENTPROCEDURES
ADJUSTING THE PRODUCT DIVIDERS
Add or remove produc t dividers to ac co mod ate various size products . Eac h level has
three zones, eac h zone has two trays . Eac h tray ca n be left alone or divided into 2, 3, or
4 co mpartments, allow ing the ma chine to vend 6, 12, 18, or 24 products per level (figure
4-1).
Z ONE 1
Z O N E
2
Z O N E
3
THE DRUM IS DIVIDED INTO 3 ZONES . . .
YOU CAN DIVIDE EACH TRAY INTO COMPARTMENTS .NO DIVIDERS = 1 COMPARTMENT, BUT . . .
EACH ZONE ON A LEVEL ISDIVIDED INTO 2 TRAYS . . .
1 DIVIDER= 2 COMPARTMENTS
3 DIVIDERS= 4 COMPARTMENTS2 DIVIDERS
= 3 COMPARTMENTS
Figure 4-1. P roduct Divider Usa ge
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SHOPPERTRON ™ OPERATOR'S GUIDE
J uly, 1998 4310101
Adjust the d ivide rs a s fo llow s (see figure 4-2):
IMPORTANT
When a djusting product d ividers, ma ke sure that a ll six trays on ea ch
level a re set the sa me.
1. Firmly grasp the retainer and s lide it out towards you.
2. Remove the d ivider.
3. Replace the product divider in the desired c onfiguration by reversing steps 1 and 2.
4. Change the machine program to match the new configuration (see C ONFIGURE THE
TRAYS in se ct ion 2).
5. Adjust the delivery doo r stops to ma tch the new tray co nfiguration for eac h level.
SCREW
RETAINER
DIVIDERRAIL
PRODUCTSHELF
RAIL
DRUM
ASSEMBLY
˜
Figure 4-2. P roduct Dividers a nd S helf Asse mbly Removal and Replacement
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Pag e 4-3
SHOPPERTRON ™ OPERATOR'S GUIDE
4310101 J uly, 1998
ADJUSTING THE DELIVERY DOOR STOPS
Eac h delivery door has a s et of delivery door stops mo unted on the bottom of the doo r guiderail. When the doo r stop is ad justed c orrectly, the custome r will be ab le to remove a single
product when the doo r is opened .
1. Adjust eac h set of doo r stop(s) as s hown (figure 4-3) to matc h the number of selections
on tha t level.
24 PRODUCTS
18PRODUCTS
12PRODUCTS
VEND DOOR(REF)
˜
Figure 4-3. Prod uct Doo r Stop Adjustment
SHELF ASSEMBLY REMOVAL AND REPLACEMENT
1. Rotate the drum until the shelf to be removed is directly in front.
2. See figure 4-2. Remove dividers, if applicab le.
3. Remove screws and the rails on both sides of the shelf .
4. Slide out the shelf assembly.
5. Replace the shelf by reversing steps 1 through 4.
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Pa ge 4-4
SHOPPERTRON ™ OPERATOR'S GUIDE
J uly, 1998 4310101
DRUM ASSEMBLY REMOVAL AND REPLACEMENT
WARNING
The Shoppertron door is heavy. The cabinet could tip over if the door is open and weight is removed from the inside of thecabinet. Use the support leg or a solid object to brace the endof the door farthest away from the hinges prior to removinganything from theShoppertron cabinet.
DOOR
SCREWSSUPPORT LEG
Figure 4-4. Extend ing the Suppo rt Leg
1. Loosen the two screws holding the support leg to the door.
2. Slide the support leg all the way down towa rd the floor.
3. Securely t ighten the screws.
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Pag e 4-5
SHOPPERTRON ™ OPERATOR'S GUIDE
4310101 J uly, 1998
CAUTION
The EMPTY weight of the food drum is approximately 75 lbs(34.0 kg). Do not attempt to remove or install the food drumwithout help.
4. Remove the food from the drum assembly.
5. See figure 4-5. Loosen two screws and remove the top bracket assembly.
6. Lift the drum ass embly up and out, clearing the drive motor as sembly.
7. To reinstall the drum, reverse steps 1 through 3.
SCREWS
BRACKETASSEMBLY
DRUMASSEMBLY
Figure 4-5. Drum Asse mbly Removal and Replaceme nt
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Pa ge 4-6
SHOPPERTRON ™ OPERATOR'S GUIDE
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STOP PIN ADJUSTMENT
Solenoid Position Adjustment1. Turn the machine power switch OFF.
2. See figure 4-7. Remove the solenoid co ver plate screws (2) and the cover plate (4).
3. Locate the two ad justing sc rews in the slotted holes to the right of the solenoid. Loosen,
but DO NOT REMOVE the adjusting screws .
4. Pull the stop pin down a nd rotate the drum by hand so the pin rides on the bottom of the
drum stop plates.
5. Plac e a .078 thick shim (or use approximately one to two dimes) under the plunger of the
solenoid a s show n.
6. Push up on the bottom of the solenoid to raise the as sembly to the working position.
Tighten the two ad justing s crews .
7. Rotate the drum by hand until the stop pin seats into a hole. Rem ove the shim(s).
8. Turn the machine power switch ON.
9. Test run the drum rotation and loca ting stop features. If needed, the stop switch can be
ad justed for proper enga gement.10. Install the solenoid co ver plate to the front of the ass embly and sec ure with two s crews .
If necessary, perform the following procedure:
Stop Switch Adjustment1. Remove electrica l power from the machine.
2. Remove the stop pin ass embly (1) from your machine.
3. Remove the cover and loosen both stop switch mounting screws.
4. Unhook one end of the spring.
5. Rotate the stop delay ca m until the switch roller rides o n the cam high point just below the
ca m dimple.
6. Rotate the sw itch until the sw itch roller bracket just bottoms out on the sw itch housing.
7. Tighten the switch mounting screws.
8. Replace the spring .
9. Replace the stop pin asse mbly (1) in the machine. Be s ure the harness (3) is properly
connected.10. Restore electrica l pow er to the mac hine and verify that the turret can find its home po sition.
12. Perform the s olenoid position a djustment proced ure a gain, if necess ary, to ensure proper
stop pin operation.
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Pag e 4-7
SHOPPERTRON ™ OPERATOR'S GUIDE
4310101 J uly, 1998
SWITCH
ROLLER
CAM DIMPLE
CAM HIGH POINT
SWITCHROLLERBRACKET
STOPDELAYCAM TURRET MOTOR
STOP SWITCH
SCREWS(WITH NUTSON BACKSIDE)
1
2
3
4
2
PLACE SHIM(S)HERE
STOP PIN
CONNECTIONS:
ORANGEBLACK
WIRE SWITCH PIN
3 (COMMON )2 (N.O.)
SWITCH
COMMON
N.O.N.C.
Figure 4-7. S top P in Adjustment
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DOOR SIDE TRIM REMOVAL AND REPLACEMENT
1. See figure 4-6. Starting at the top of the door, insert a straight slot screwdriver between
the doo r frame a nd the do or trim, and turn it ¼ turn.
2. Using a rubber mallet, tap the door trim off as s hown.
3. Move the screw driver dow n the doo r until the door trim is completely removed .
4. Replac e the door trim by a ligning the trim on the doo r and tapping it into place with a rubber
mallet.
Figure 4-6. Doo r S ide Trim Remova l and R eplac eme nt
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This Mercha ndiser is wa rra nted fo r one (1) yea r ag a inst d efec tive pa rts
a nd w orkma nship. Any part or pa rts w hich a re proven to b e de fective
w ithin one (1) yea r of the da te o f shipment w ill be repa ired or repla ce d
free o f cha rge whe n the defec tive pa rt is returned , with tra nsp ortation
cha rges prepa id, to the de stination des igna ted b y the Na tiona l Vendo rs
Wa rra nty Dep a rtment.
This wa rra nty a pplies only to the original purcha se r of the Mercha ndiser
and is null and void if the Merchandiser is sold during the period of
warranty.
This w a rra nty doe s no t ap ply to a ) electrica l co mpone nts, w iring, o r
circuits a nd/or for all mec hanica l parts or as sem blies da mag ed a s a
result of operating the Mercha ndiser at other than the des ign voltag ea nd freq uency s pec ified on the Electrica l Ra ting Ta g, o r b) in event of
vanda lism, fire or negligenc e, or c ) inca ndes cent lamps , neon lamps ,
fluoresc ent lamps , b allas ts, s tarters or other expenda ble items or d)
when other manufactured components are installed in National Ven-
dors Merchandisers.
National Vendo rs is no t res pons ible for any c os t of service rendered or
repairs ma de b y cus tomer or its a ge nts on Mercha ndiser or pa rts unles s
authorization to incur such expense has been given in writing by
National Vendo rs prior to incurring suc h expe nse .
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EX-
P RES S ED OR IMPLIED, INC LUDING WITHOUT LIMITATION, WAR-RANTIES OF MERC HANTAB ILITY OR FITNES S FOR A P ARTICULAR
P URP OS E. NATIONAL VENDORS S HALL NOT B E RES P ONSIB LE
FOR C ONS EQUENTIAL OR P UNITIVE DAMAG ES . Na tiona l Vend ors
neither assumes nor authorizes any person to assume for it any
ob liga tion or lia bility in co nnec tion w ith the sa le of s a id eq uipment o r a ny
pa rt thereof.
National VendorsA Division of CRANE CO12955 Enterprise WayBridgeton, MO 63044