4.3 pg 154 Human Resource 4.3 pg 154 Human Resource ManagementManagement

• ““Staffing or personnel management”Staffing or personnel management”

DutiesDuties

• 1. Job analysis1. Job analysis• 2. Forecast and plan no. and type of 2. Forecast and plan no. and type of

employees required.employees required.• 3.Recruit, select and appoint [place] 3.Recruit, select and appoint [place]

staff.staff.• 4. Internal promotion.4. Internal promotion.• 5. Orientation of employees.5. Orientation of employees.• 6. Maintenance = training and 6. Maintenance = training and

development of staff.development of staff.

Also need knowledge of:-Also need knowledge of:-

• Affirmative actionAffirmative action

• EquityEquity

4.4 pg 155 PUBLIC RELATIONS 4.4 pg 155 PUBLIC RELATIONS MANAGEMENTMANAGEMENT

• 1.Create a favourable and objective 1.Create a favourable and objective image.image.

• 2.Establish goodwill and healthy 2.Establish goodwill and healthy relationship e.g. by making relationship e.g. by making donations; promoting sports etc.donations; promoting sports etc.

4.5 GENERAL MANAGEMENT4.5 GENERAL MANAGEMENT

• SERVES AN “UMBRELLA FUNCTION”by SERVES AN “UMBRELLA FUNCTION”by applying the following to all the other 6 applying the following to all the other 6 functions.[ Finance, Purchasing, Production, functions.[ Finance, Purchasing, Production, Human Resources, Marketing and public Human Resources, Marketing and public Relations. Relations.

• 1. Planning1. Planning• 2.Leading2.Leading• 3.Organizing3.Organizing• 4.Controlling4.Controlling

• ““PLOC”PLOC”

PLANNINGPLANNING

• Planning is setting objectivesPlanning is setting objectives

• Then coming up with plans { A OR B Then coming up with plans { A OR B OR C}OR C}

• Determine the resources needed.Determine the resources needed.

• Positioning the enterprise in the Positioning the enterprise in the future.future.

ORGANIZINGORGANIZING

• 1. Determine duties and allocate 1. Determine duties and allocate them.them.

• 2. Determine resources and allocate 2. Determine resources and allocate them.them.

• 3. Come with procedures.3. Come with procedures.

• 4. Set up the organizational structure4. Set up the organizational structure

LeadershipLeadership

• 1. Provides motivation.1. Provides motivation.• 2.Embodies [includes] orders and 2.Embodies [includes] orders and

instructions so that objectives are instructions so that objectives are achieved.achieved.

• 3. Gets activities going and keepps 3. Gets activities going and keepps them going.them going.

• 4. Leadership development.4. Leadership development.• 5. Conflict resolution5. Conflict resolution

ControlControl

• 1. Checking if the objectives of an 1. Checking if the objectives of an enterprise are being achieved.enterprise are being achieved.

• 2. Obtain standards; communicate 2. Obtain standards; communicate stds; observe; check for deviations; stds; observe; check for deviations; take corrective action.take corrective action.

INTEGRATED MANAGEMENTINTEGRATED MANAGEMENT

• PLOC is applied to all seven functions PLOC is applied to all seven functions so that the objective is achieved.so that the objective is achieved.

• Eg. OBJECTIVE is to assemble two Eg. OBJECTIVE is to assemble two hundred and forty cars per day. hundred and forty cars per day.