1. 2014.04.15 , , []

2. Research []1 29 49 24 1. 2. 3. 4. 5. ( .) 6. 7. 1. , 2. -2 - 2 3. . 4. , 5. 6. 1. 2. 2~3 3. 4. , , 5. , 3. ( -) ( ) 6:00 6:20 7:00 7:30 7:40 Research 1 , 29 4. 7:00 7:40 8:00 Research 1 49 5. 6:00 6:20 7:00 7:30 7:40 Research 1 24 6. Research []2 25 35 55 1. , , . 2. , 3. , 4. . 5. 6. , , 1. . 2. , 3. , 4. , . . 5. , 6. , 1. , , . 2. , 3. , 4. . 5. , 6. , 7. 25 Research 2 1) : '' . 2) : : 3) : : , 4) - 5) 4 (,, ) . 6) , . 7) 2 ' ' (,, ) . 8) , , . 8. Research 2 25 1) : '' . 2) : ( PC. , . .) 3) ( , . .) 4) - / () - , 5) . . 6) . (, , , ) 9. Research []3 24 17 26 1. , , 2. 3. , , , 4. , 5. 6. 7. : / : 1. , 2. 3. 4. 5. . 6. 7. , , 1. (+ ), 2. 3. , 4. 5. 6. , 7. , 10. Goal Specification , , , . . 24 Research 3 _ , , , . . 11. Research 3 18:00 18:20 / / / 19:00 19:10 50% 30% 19:20 19:30~21:00 12. Goal Specification . . 17 Research 3 _ _ , _ , ,, . , 4 . . 13. Research 3 ( ,, ,) 19:30 19:35 19:40 19:42 19:50 14. Goal , Specification . 50 Goal Specification . . , 51 Research 3 15. Research 3 22:30 ,,, 22 : 50 23:10 08:00 16. Goal Specification . , . 26 Research 3 _ , . . . . 17. 19:30 / Research 3 16:30 , , 18:00 . . . . . 18:15 18:16 . 18:20 . 18:25 , . 19:25 . 18. 1 2 > ( : , , , ) 4 . ( : , ) 3 19. Focus : : [ : //] [, , ] [/,] / [///] [//] / [, , ] 20. [] . , , , . , . [] . ) / . . , . [ ] . Idea 21. Idea [] [] . , . [] . 22. Name Age : Occupation : Specification Primary Use Goals Influences Frustrations & Pain Points : : , : 28 Main Persona , . , . 23. Name Age : Occupation : Specification Primary Use Goals Influences Frustrations & Pain Points 49 , Sub Persona . . . . : : , : 24. Name Age : Occupation : Specification Primary Use Goals Influences Frustrations & Pain Points 33 USB Sub Persona . . . : , : , : 25. , . . , . Scenario 26. [ ] . [ ] . Scenario 27. . , . Scenario 28. .