4 Metrics to Measuring Salesmen Success at Your Dealership
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Transcript of 4 Metrics to Measuring Salesmen Success at Your Dealership
On inbound calls, it is crucial that your client connects with a sales agent that is qualified to help them.
Try a phone bridge to spend less time chatting with the receptionist and more time getting answers from a sales agent.
Evaluate the calls you’re already getting by paying attention to the percentage of calls successfully connecting your clients with these agents.
Invite them to your dealership even if you don’t have the exact car yet so they can test drive similar vehicles and explore different features.
If your agent is making 300 outbound calls, but only connects with three people, that shows that they are not using the phone correctly.
Have your agents avoid calling the same number multiple times, and make sure they’re calling the client at good times during the day.
Download Automotive Phone Scripts for your sales team.