Korean customers who are sincerely moved

Korean customers who placed orders decisively within 12 days

brought BCAMCNC good luck at the end of the year. In fact, I know

that this is the 12-day hard work and sincere service attitude of

Director Wang that moved the customer.

On December 11, 2020, the purchasing manager of the Korean

customer Asun contacted our company's director Wang and

explained his needs. Asun is a company that develops and produces a

variety of products using thermoplastic resins (PC, ABS, PET, acrylic,

etc.). The small 5-axis CNC Router originally purchased mainly

processed products of relatively small size. The expanding business

needs to process products of larger size. They had to use outsourcing

methods, not only the construction period and quality could not be

guaranteed, but also greatly increased the cost of communication with

the outsourcing personnel and the losses caused by deviations.

Therefore, the need to buy an CNC Router that can process large-size

products is imminent, and They have many businesses, frequent use

of CNC Router, long-term stability and excellent quality of CNC Router

are the key considerations for customers to choose CNC Router.

After understanding the customer's needs and budget, Director

Wang immediately tailored a set of solutions for the customer, and

selected a cost-effective solution that can achieve the ratio of all the

functions of the 3-axis engraving machine to the part of the current

5-axis CNC Router. BCAM 4-axis BCMC series CNC Router.

Italian HSD spindle, high-performance automatic tool change

electric spindle, known as the Number One in the woodworking

industry, can meet customers' requirements for the stability of the

CNC Router

Vacuum adsorption table, strong suction, easy to accommodate

multi-size workpieces, to meet users' requirements for the accuracy

of processed products. Automatic lubrication system, one operation,

easy to complete regular maintenance, improve work efficiency. Adopt

high-quality Japanese Yaskawa servo motor and drive system, fast

running speed and low noise.

Four-axis to meet the complex and changeable business needs

of customers, three-dimensional processing of cylindrical, arc, circular

and other surfaces.

Three-year warranty on core components, installation manuals,

and a series of after-sales services such as machine inspection videos

are provided, winning the trust of customers.

After seeing the solution, the customer was very satisfied with the

product configuration recommended by Director Wang, but quickly

responded to a question whether the CNC router could meet their

maximum processing size. Because this CNC router is 4-axis, it can

rotate around the x-axis. When it rotates to the side of the workpiece,

the size of the workpiece will be smaller than the size of the table, so

the actual processing size is different from the table size.

In fact, this point has been taken into account by Director Wang,

who has many years of business experience. Because of language

differences, communication is always not so smooth. Director Wang

has explained to customers many times, and the language description

is pale, so she draws through software. Software drawing is not easy

to explain. She personally hand-painted the pictures and took pictures

to send to the customers. Every day, she emailed to solve the

customer’s questions in time. In this way, the effort paid off. The

customer fully understood the concept of the table size and the

processing size, and determined the moving distance of the Z axis.

After 12 days of uninterrupted reply and explanation every day, the

customer fully recognized the CNC Router and Director Wang.

After confirming the product configuration, our technicians

started the production of the CNC Router. After half a month of hard

work, the production of the CNC Router was completed and entered

the stage of inspection and testing. Engineers use the CAM software

to make the engraving steps of the car model. The technicians verify

the quality of the CNC router and enter the inspection stage. After 3

days of inspection and testing, the car model is perfectly engraved.

The video of the machine inspection has been sent to the customer,

waiting for an order from the customer. This CNC Router, which carries

the painstaking effort of the people of BCAM, is about to cross the sea

and bring higher value to the customer. If you have same needs,please

contact: https://www.bcamcnc.com/