4-1. ERROR ITEMS AND DIAGNOSTIC CODES - … for error code 3 (See Table for code definition). •...

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Troubleshooting _ 27 4. TROUBLESHOOTING 4-1. ERROR ITEMS AND DIAGNOSTIC CODES An occurrence of an Error will make a sound of error melody for 5sec and continuously show one of the Error Displays from the following errors. Error Display Trigger Action Taken tE Clogged Lint Screen Vent is restricted Check for : - Clean the screen or vent. - Check the thermistor. dE Running the dryer with door open Check for : - Close the door and then restart. dF Door is not closing properly Check for : - Check the door switch. bE2 Unit detects a button is being pressed for over 30secs or button is stuck Check for : - Make sure a button is NOT being pressed continuously. - Try restarting the cycle. hE Invalid heating Temp Check for : - Check the Heater thermistor. - In the case of gas model, check for the gas is supplied continually. Et EEPROM is not communicating properly Check for : - Check the communication circuit between main and EEPROM. FE Invalid power source Frequency Check for : - Check the Power frequency. - Check the AC on check circuit.

Transcript of 4-1. ERROR ITEMS AND DIAGNOSTIC CODES - … for error code 3 (See Table for code definition). •...

Page 1: 4-1. ERROR ITEMS AND DIAGNOSTIC CODES - … for error code 3 (See Table for code definition). • Start/Pause rotary selector dial functional. • Is the control Board operational.

Troubleshooting _ 27

4. TROuBLESHOOTING

4-1. ERROR ITEMS AND DIAGNOSTIC CODESAnoccurrenceofanErrorwillmakeasoundoferrormelodyfor5secandcontinuouslyshowoneoftheErrorDisplaysfromthefollowingerrors.

Error Display Trigger Action Taken

tECloggedLintScreen Ventisrestricted

Checkfor:- Cleanthescreenorvent.- Checkthethermistor.

dERunningthedryerwithdooropen Checkfor:

- Closethedoorandthenrestart.

dfDoorisnotclosingproperly Checkfor:

- Checkthedoorswitch.

bE2

Unitdetectsabuttonisbeingpressedforover30secsorbuttonisstuck

Checkfor:- MakesureabuttonisNOTbeingpressed

continuously.- Tryrestartingthecycle.

hE

InvalidheatingTemp Checkfor:- ChecktheHeaterthermistor.- Inthecaseofgasmodel,checkforthegas

issuppliedcontinually.

EtEEPROMisnotcommunicatingproperly Checkfor:

- Checkthecommunicationcircuitbetweenmain and EEPROM.

fEInvalidpowersourceFrequency Checkfor:

- CheckthePowerfrequency.- ChecktheAConcheckcircuit.

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28 _ Troubleshooting

4-2. TEST MODE

Continuous Run Mode

TEST MODEPowerOnstate (Normalusermode)

Wrinkle Prevent + Dry Level 7 SEC Continuous Run Mode

Continuous Run Mode :1. PressWrinklePrevent+DryLevelfor7secduringPowerOnState(NormalUserMode).2. OnceinContinuousRunMode,display“CC”for1secandthenumberofCyclefor1secandtheremainingtimefor1

sec in turns.3. ThepreviouscyclewillrestartduringContinuousRunModeuntilthemodeisdeactivated.4 DuringContinuousRunMode,pressWrinklePrevent+DryLevelfor7secondstoreturntonormalusermode.

Service ModeDefinitionofServiceMode:• DryermustbeonbeforeServiceModecanbeentered.• UponentryintoServiceMode,theSensorBarTouchDatawillbeshown(DefaultServiceMode).How to Enter :• ToenterServiceMode,pressWrinklePreventandTempKeysfor3seconds,untilitsendsoutabeepingsound.• IfpressingWrinklePrevent+TempKeysfor3secondsinServicemode,itwillreturnNormalmode.• EventhoughenteringServicemode,theoperatingcyclewillnotbeinfluenced.

Sensor Bar Touch Data ModeDefinitionofSensorBarTouchDataMode:• Thisactionwillputthedryerintosensorbartouchdatamode.• DryerwilldisplaySensorBardata.ThismodeisdefaultmodeofenteringservicemodeHow to Enter :• WithPowerOnpressingWrinklePreventandTempKeysfor3seconds.

Cycle Count ModeDefinitionofCycleCountMode:• ThismodeistobringupthetotalnumberofcyclesthatUserhavecarriedout.How to Enter :• ToentercyclecountmodepresstheWrinklePreventinServiceMode.

Software Version ModeDefinitionofSoftwareVersionMode:• Itistoretrieveitssoftwareversion.How to Enter :• AtServiceMode,pressTempuntilitsendsoutabeepingsound.

ex)Incaseof“U005”,U0meansmajorversion“U0”05meansminorversion“05”.• IfpressTempkeyInSoftwareVersionMode,itwillreturnServiceMode.

Data Display ModeDefinitionofTemperatureDisplayMode:• DisplayMode0:Temperaturedata(Celsius).• DisplayMode1:AverageTouchSensordatafor1minute.• DisplayMode2:AverageTemperature(Celsius)datafor1minute.How to Enter :• WithPowerOn,pressAdjustUpKey+AdjsutDownKeyfor7secondsuntilitsendsoutabeepingsound.• Ifnotpressedanykeysfor5minutes,itwillbesetbackfromDataDisplayMode.• IfpressingAdjustUpKeyinthismode,DisplayModeIDwillbeincreased.• IfpressingAdjustDownKeyinthismode,DisplayModeIDwillbedecreased.

Converting°C→°F

Celsius(°C) -30 -10 10 30 50 70

Fahrenheit(°F) -22 14 50 86 122 158 F=9/5C+32

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Troubleshooting _ 29

System Check Mode

TEST MODEPowerOnstate (Normalusermode)

Wrinkle Prevent + Dry Level 7 SEC SystemCheckMode

DefinitionofServiceMode:• -“t2”willdisplay.• SystemCheckMode(t2mode)ProgressFunctionPerformedStart/PauseMotor(CW)RelayOn→HeaterRelayOn

→HeaterRelayOff,Motor(CW)RelayOffHow to Enter :• WhileinPowerOff,pressingtheDryLevel+PowerkeyssimultaneouslywillputthedryerintotheSystemCheck

mode.

4-3. TROuBLE DIAGNOSISAsthemicomdrymachineisconfiguredforthecomplicatestructure,theremightbeaservicecall.Thebelowinformationispreparedforexacttroublediagnosisandsuitablerepairguide.

Caution for the repair and replacement

Please follow below instruction for the trouble diagnosis and parts replacement.

1. Assomeelectroniccomponentscanbedamagedbystaticelectricityfromtheresinpartofdryerorthehumanbody,removethepotentialdifferenceofthehumanbodyandthedryerbycontactingthepowerplugbeforeyoustartworkingatPCB.

Powersupplyplug

2. SinceAC220~240VisappliedtothetriacT1andT2onP.C.B,theelectricshockmayoccurbytouching.Becarefulthestrongandweakelectricityaremixedeachother.

3. AstheP.C.Bassemblyisdesignedfornotrouble,donotreplacetheP.C.Bassemblybythewrongdiagnosisandfollowtheprocedureofthetroublediagnosiswhenthemicomisnotoperatednormally.

No Problem What to do

1 WillNotStartorRun

• Allwiresarehookeduptotheircorrespondingterminals.• Isthedryerispluggedin.• Blownfuseorcircuitbreaker.• IstheDoorswitchfunctional...doorclosed.Checkforerrorcode3(SeeTableforcode

definition).• Start/Pauserotaryselectordialfunctional.• IsthecontrolBoardoperational.• BeltofforbrokenandBeltCut-offSwitchoperates.• Isthemotorfunctional.• Checkmotorwindingresistance:2.88ohmsbetweenpin#3and4,3.5ohmsbetweenpin#4

and 5.

2 Motorruns/tumblerwillnotturn

• Beltofforbroken/damaged.• Idlertensionspringtooweakorstretched.• Idlerpulleyjammedorstuck.

3 Runsafewminutesandthenstops

• Lintbuilduparounddrivemotor.• Lowvoltagepresent.• Blowerimpellerblockedinblowerhousing.• Checktheactuatorofmotor.

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30 _ Troubleshooting

No Problem What to do

4 Blowsfusesortripscircuitbreaker

- Isthebeltconnectedwell?- Isthewindingofthemotorcontinuous?(Rotorwinding,statorwinding,generator)- Isthemotorprotectornormal?• Ifabovepointsarenotfound,thePCBassemblyisoutoforder.Replaceit.

5 Blowsfusesortripscircuitbreaker(GasModel)

• Duringignitionthedryerwilldraw6amps.WiththeburnerON,thedryerwilldraw4.5amps.Ifthedryerisdrawingamperagesabovethis,thenthehousewiring,fuseboxorcircuitbreakerissuspectedtobeatfault.

• Igniterharnesslooseandshortedtobase.• Incorrectwiringorwireshortedtoground.• Drivemotorwindingshortingtoground.

6 Willnotheat(motorruns)

Openheatingelement.• Hi-Limittripseasilyorisopen.• Regulatingthermostattripseasilyorisopen.• Membraneswitchopen.• CheckThermistor.

7 WillNotDryGasModelPoorGas Ignition

Whenthedryerisoperatedonaheatsetting,theignitershouldbeenergizedandburnershallfirewithin45secondsat120VAC.Thefailureofacomponentinthissystemwillusuallybeindicatedbyoneofthreesymptoms(No.8,No.9,No.10)

8 Theigniterdoesnotglow

Iftheigniterdoesnotheatup,removepowerandusinganohmmeter,checkthefollowing:• Openflamesensor• Openigniter• Shortedboostercoil• Openwiring• Badmotorswitch(Neutralsupply)• Nopowerfromcontrol(L1supply)

9 Igniterglows-Nogasignition

Iftheigniterheatsupbutthemainburnerflameisnotignited,removepowerandusinganohmmeter,checkthefollowing:• Opensecondarycoil• Openholdingcoil• Openwireharness• Stuckflamesensor(Stuckclosed)

10 Thegasisignitedbuttheflamegoesout

Ifanormalignitiontakesplaceandafterashortwhiletheflamegoesout,checkforthefollowing:• Radiantsensorcontactsopeningprematurely.• WeakgasvalvecoilmayopenwhenstressedbyhigherTemps.• WeakHi-Limit• Poorventing• Baddrumseals

11ImproperdryingclotheswrinkledRoughtexturelongdry time

• Thelintfilterisnotclean.• Anyrestrictionintheexhaust.• Theoutsideexhausthooddamperdoorstuckclosed.• Istheexhausttoolong,toomanyelbows,flexductworkinstalled.• Poorintakeairavailableforthedryer.• Incorrecttumblerspeed.Tumblerbeltslipping.• Blowerimpellerbound;checkforforeignmaterialinblowerarea.• Customeroverloadingdryer.• Checkclothinglabelsforfabriccontentandcycleselected.• Clothestoowetduetoinsufficientspinoutbywasher.

12 Noisyand/OrVibration

• “Thumping”Checkforloosetumblerbaffle,reartumblerroller(s)wornormisaligned,out-of-roundtumblerorhighweldseamontumbler.

• “Ticking”Checkforloosewireharnessorobjectcaughtinblowerwheelarea.• ScrapingCheckforfrontorrearbulkheadfeltsealoutofpositionorworntumblerfront

bearings.• “Roaring”Checkforblowerwheelrubbingonblowerhousingorbadmotorbearings.• Poppingorsquealingsound.Checkforastickyorfrayedbelt.

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Troubleshooting _ 31

4-4. SYMPTOMS, DIAGNOSES AND ACTIONS

The power does not work.

TheproblemisinthemainPCBassembly.Pleasereplaceit.

SettheinputACvoltage.(CheckAC120/240V)

Neutral

EarthL2 L1

120V 240V

Directlyconnecttheterminalblock.(ConnectintheorderofLive2,Neutral,Live 1)

Neutral

EarthL2 L1

Connectthehousing.(Check120VforACpower)

Checkthewire.

ReplacethesubPBA.(CheckDCpower,signalandkey)

EncourageRingterminalsuse,butwhenuseSpadeterminals,thatconfirmwhetherconfirmedfinish.

Ring terminalsSpade terminals

IstheinputACvoltagenormal?

Yes

No

IsthesubPBAnormal?

Yes

No

Istheterminalblockconnectionnormal?

Yes

No

Isthehousingconnectionnormal?

Yes

No

IsthewireamongthemainsubPCBsingoodcondition?

Yes

No

Page 6: 4-1. ERROR ITEMS AND DIAGNOSTIC CODES - … for error code 3 (See Table for code definition). • Start/Pause rotary selector dial functional. • Is the control Board operational.

32 _ Troubleshooting

The drum does not work.

TheproblemisinthePCBassembly.Pleasereplaceit.

PresstheStartbutton.(Start/Pause is repeated)

Closethedoor.(CheckwhetherthedoorS/Wispressed)

Checkthewireconnectionofthepowersupply.(CheckthecontactpointandconnectedconditionofthedoorS/W)

COMNONC

Checkiftheconnectorisnormal.(Normal:Checkwhetheritis0Ωwhenthepowerisunplugged)

1. CheckthebeltcutS/Wandconnectedcondition. (Normal:Checkwhetheritis0Ωwhenthepowerisunplugged)

2. Checktheconnectedconditionofthemotor,idleranddrumbelt.

Beltcut-offS/W

IstheStartbuttonon?

Yes

No

Istheconnectedconditionofthebelt

normal?

Yes

No

Isthedoorclosedproperly?

Yes

No

IstheconnectiontothedoorS/W

normal?

Yes

No

Isthethermostatnormal?

Yes

No

Checkwhetherthemotorprotectorisoperating.(Checkforoverload,drumconstraint,centrifugalS/Wetc.)

Isthemotornormal?

Yes

No

Page 7: 4-1. ERROR ITEMS AND DIAGNOSTIC CODES - … for error code 3 (See Table for code definition). • Start/Pause rotary selector dial functional. • Is the control Board operational.

Troubleshooting _ 33

The clothes are not dried.

TheproblemisinthePCBassembly.Pleasereplaceit.

Installtheventsothatitisnotblockedtotheoutside.(Checktheexhausthole)

Cleanthefilter.(Checkifthereareanyalienparticlesinthefilter)

Connecttheterminalblockproperly.(ChecktheconnectionofLive2,Neutral,Live 1)

Neutral

Earth

L2 L1

Connectthetouchsensor.(CheckthePCBandtouchsensor)uForfurtherinstructions,pleasereferto38page“SensorBar&TemperatureSensorcheck”

Istheventproperlyinstalled?

Yes

No

ChecktheSafety,Hi-Limitthermostat.(Checkthecauseofsafetybeingoff)

Didyoucleanthefilterbeforedrying?

Yes

No

Istheterminalblockconnectionnormal?

Yes

No

Isthetouchsensornormal?

Yes

No

IstheTamp.Sensornormal?

Yes

No

Isthesafety,Hi-limitthermostatnormal?

Yes

No

Istheheaternormal?

Yes

No

Replacethethermistor(ChecktheconnectionbetweenthePCBandtermistorandcheckforanydisconnection)uForfurtherinstructions,pleasereferto38page“SensorBar&TemperatureSensorcheck”

Replacetheheater(Removethepowerandcheckwhethertheheatercoilhasaresistanceofabout10Ω)

Page 8: 4-1. ERROR ITEMS AND DIAGNOSTIC CODES - … for error code 3 (See Table for code definition). • Start/Pause rotary selector dial functional. • Is the control Board operational.

34 _ Troubleshooting

The lamp does not work.

Checkiftheinputvoltageisproperlycomingin.

Neutral

Earth

L2 L1

ReplacethedoorS/W.(Door operation of door S/W)

Connectthepowerproperly.(ChecktheconnectionbetweenterminalblockanddoorS/W)

COMNONC

Replacethelamp.(Checkfordisconnectionoflampandsocket)

IsthedoorS/Wstructurallyon/off?

Yes

No

Isthepowerconnectionnormal?

Yes

No

Isthelampnormal?

Yes

No

Page 9: 4-1. ERROR ITEMS AND DIAGNOSTIC CODES - … for error code 3 (See Table for code definition). • Start/Pause rotary selector dial functional. • Is the control Board operational.

Troubleshooting _ 35

There is an abnormal noise in the dryer.

Itisnormal.

Reassemblethedoorseal.(Checktheassembledconditionofthedoorsealandcheckthedoorlever)

Doyouhearawhistlingsoundfrom

thedoorseal?

No

Yes

1. Checktheroller. (Checktherollerthatsupportsthedrumand rotates)

2. Checkthedrum. (Checkifthedrumweldingiscracked)

Doesthenoisecomefromthedrum?

No

Yes

1. Checktherotatingpartoftheidler. (Idlerbracketbending,bracketscrew)

2. Removeanyalienparticleonthewingsofthefan. (Noisecanbegeneratedfromtheunbalanceofthefanduetoalienparticleonthefan.Checkthetightenedconditionofthenut.)

Isthereanabnormalnoiseinthemotor

part?

No

Yes

1. Noisefromdrumbackandheaterductmovement. (Changethecontactingpartandcheckthescrewfixation)

2. Vibrationofheaterheatwire. (Checkthefixationpartoftheheatwire)

Isthereanabnormalnoisefromtheheater

part?

No

Yes

Page 10: 4-1. ERROR ITEMS AND DIAGNOSTIC CODES - … for error code 3 (See Table for code definition). • Start/Pause rotary selector dial functional. • Is the control Board operational.

36 _ Troubleshooting

4-5. COMPONENT TESTING PROCEDuRES WARNING

Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertodryerbeforeservicing,unlesstestingrequirespower.

Component electrical testing (with ohmmeter)

• Thermistorresistance10KΩat25°C77°F

• Thermostat1resistance<1Ω

Thermostat1

Thermistor

85°C,25Athermalcut-off

• Thermostat3resistance<1Ω- Ifresistanceisinfinity,replacethermostat3.

• Thermostat2resistance<1Ω- Ifresistanceisinfinity,replacethermostat2.

• Heaterresistance10Ω- Ifresistanceisinfinity,replaceHeater.

THERMOSTAT 2

THERMOSTAT 3HEATER

• Measureresistanceofthefollowingterminal1. Doorswitchknob:open

Terminal:“COM”-“NC”(1-3)<1Ω Terminal:“COM”-“NO”(1-2):∞Ω

2. Doorswitchpush:On Terminal:“COM”-“NC”(1-3):∞Ω Terminal:“COM”-“NO”(1-2)<1Ω

Door S/W

125V/10A

• BeltCut-offS/W- Leveropen:Resistancevalue<1Ω- Leverpush:Resistancevalue∞Ω

Beltcut-offS/W

125V,15A

• Whenvoltage(DC10V)islinked,Lampconfirmsthatislightedup.

DC12V

• Motor(Electronic&GAS) Contacts ( :Contactclosed)

Function 1M 2M 3M 5M 6M

Start

Run

Page 11: 4-1. ERROR ITEMS AND DIAGNOSTIC CODES - … for error code 3 (See Table for code definition). • Start/Pause rotary selector dial functional. • Is the control Board operational.

Troubleshooting _ 37

Centrifugal Switch (Motor)

GAS MODEL

Radiant Sensor(10RS)• Resistancevalue<1Ω• Ifresistanceisinfinite,replaceRadiantsensor

120V

Igniter(101D)• Resistancevalue40~400Ω• Ifresistanceisinfinite,replaceIgniter

120V4.5A

Gas Valve(25M01A)• Valve1-2:Resistancevalue1.2KΩ• Valve1-3:Resistancevalue0.5KΩ• Valve4-5:Resistancevalue1.2KΩ• Ifresistanceisinfinity,replaceValve

120V60Hz,120A

Thermostat (60T21 Hi-Limit)230f-50f• Resistancevalue<1Ω• Ifresistanceisinfinity,replaceThermostat

120V20A(60T2)

2.88Ωbetween Pin# 3 and 4

3.5Ωbetween Pin# 4 and 5

Page 12: 4-1. ERROR ITEMS AND DIAGNOSTIC CODES - … for error code 3 (See Table for code definition). • Start/Pause rotary selector dial functional. • Is the control Board operational.

38 _ Troubleshooting

Sensor Bars & temperature sensor check

Sensor BarsDisconnectharnessandtestPinkwirePin4toOrangewirePin5.• Approx∞Ωwithoutlaundry• Approx190Ω±10%withwetclothes

Cycling thermistorDisconnectharnessandtestBluewirePin3toRedwirePin6.• Approx10KΩat25°C/77°F

CN6

6 1