3rd Annual Salesforce Administrator Survey Results - conducted by Cloudingo

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A look at the attitudes and preferences of Salesforce Admins 3 RD ANNUAL SALESFORCE ADMINISTRATOR SURVEY conducted by: ® ® ®

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3rd Annual Salesforce Administrator Survey Results - conducted by Cloudingo

Transcript of 3rd Annual Salesforce Administrator Survey Results - conducted by Cloudingo

Page 1: 3rd Annual Salesforce Administrator Survey Results - conducted by Cloudingo

A look at the at t i tudes and pre fe rences o f Sa les force Admins

3RD ANNUAL SALESFORCE

ADMINISTRATORSURVEY

conducted by:

® ®

®

Page 2: 3rd Annual Salesforce Administrator Survey Results - conducted by Cloudingo

STUDY OVERVIEW: WHO ARE SALESFORCE ADMINS?

>> Cloudingo recently conducted a survey on Salesforce administrators to get their opinions on the workplace, life and Salesforce in general. This is our 3rd annual survey.

>> 262 Salesforce admins participated in the survey conducted in September 2013 and we’ve received some great insight.

Show me the data…!!

2013 ANNUAL SALESFORCE SURVEY - BY CLOUDINGO

Page 3: 3rd Annual Salesforce Administrator Survey Results - conducted by Cloudingo

Answer Options Response Percent

Response Count

It's just me 1.9% 52-10 employees 18.3% 4811-50 employees 27.9% 7351-100 employees 15.3% 40101-500 employees 20.6% 54501-1000 employees 15.6% 41I'm actually looking for a job now

0.4% 1

answered question 262skipped question 0

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Answer Options Response Percent

Response Count

None 24.8% 650-20% 47.3% 12420-40% 15.3% 4040-60% 8.4% 2260-80% 2.7% 780-100% 1.5% 4

answered question 262skipped question 0

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Answer Options Response Percent

Response Count

None 3.8% 100-20% 40.5% 10620-40% 29.4% 7740-60% 15.6% 4160-80% 8.8% 2380-100% 1.9% 5

answered question 262skipped question 0

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Answer OptionsRespons

e Percent

Response Count

More users 64.9% 148Less users 3.5% 8About the same 31.6% 72

answered question 228skipped question 34

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Answer OptionsResponse Percent

Response Count

Training my users 39.9% 91Regulatory compliance and auditing

3.9% 9

System integration 37.7% 86Reporting (building and running custom reports, dashboards)

47.8% 109

Workflow 33.8% 77Data enrichment 11.0% 25Duplicate records 56.6% 129Storage space 11.0% 25Profiles & Roles 18.4% 42Formulas 16.7% 38Documentation & Requirements Gathering

12.3% 28

Testing/QA 9.2% 21Visualforce, Triggers, Apex

17.5% 40

Security in general 7.5% 17None of the above 3.1% 7Other (please specify)

7.5% 17

answered question 228skipped question 34

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Answer OptionsRespons

e Percent

Response Count

Yes, every day 3.1% 7Yes, sometimes 14.9% 34No 78.5% 179Other (please specify) 3.5% 8

answered question 228skipped question 34

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Answer OptionsResponse Percent

Response Count

Absolutely! 12.3% 28Pretty sure I'll be there 4.4% 10I wish 30.7% 70No, but plan to next year 9.2% 21No 43.4% 99

answered question 228skipped question 34

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Answer Options Response Percent

Response Count

Yes 17.1% 39No, but I've been before 15.8% 36No, but planning on it 20.2% 46No, we don't have one 46.9% 107

answered question 228skipped question 34

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Answer OptionsResponse Percent

Response Count

Just started 18.0% 411-2 years 35.1% 803-6 years 39.0% 897+ years 7.9% 18Shoot, I was in Marc's apartment when we invented it.

0.0% 0

answered question 228skipped question 34

Page 12: 3rd Annual Salesforce Administrator Survey Results - conducted by Cloudingo

Answer Options Response Percent

Response Count

Extremely challenging 16.2% 37Very challenging 39.5% 90Moderately challenging 35.5% 81Slightly challenging 7.5% 17Nat at all challenging 1.3% 3

answered question 228skipped question 34

Page 13: 3rd Annual Salesforce Administrator Survey Results - conducted by Cloudingo

Answer Options Response Percent

Response Count

Yes 15.8% 36No 55.3% 126Not yet but working on it 21.1% 48No, don't plan to 7.9% 18

answered question 228skipped question 34

Page 14: 3rd Annual Salesforce Administrator Survey Results - conducted by Cloudingo

Thanks for participating!

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