35 HANDS Brief Profile 2014-15
16
Transcript of 35 HANDS Brief Profile 2014-15
35years ofservice
1979 - 2015
Projects ManagementHistorical trends since 1994
Total projects: 51380
70
60
50
40
30
20
10
0
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2003
-04
2004
-05
2005
-06
2006
-07
2007
-08
2008
-09
2009
-10
2010
-11
2011
-12
2012
-13
2013
-14
2014
-15
6057
65
73
59
242323
32
1517
159777555311
Historical trends since 1994
Beneficiaries = 26.8 million
5
4
3
2
1
0
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
-05
2005
-06
2006
-07
2007
-08
2008
-09
2009
-10
2010
-11
2011
-12
2012
-13
2013
-14
2014
-15
2.22.1
3.2
4.2
3.33.33.0
2.0
0.40.10.1
0.40.2
0.40.40.40.20.20.20.20.2
HANDS Brief Profile 2014-15
1HANDS Brief Profile 2014-15
The small but determined efforts started by Prof. A.G.Billoo (Sitara-e-Imtiaz), for community developmentin 1979 in the form of HANDS (Health And NutritionDevelopment Society), have now turned out into oneof the largest not for profit organization at national andinternational levels. HANDS has travelled through along and striving journey of 35 years under the guidanceof its chairman ,efforts of its staff and support ofcommunity development partners. Today HANDSstands as one of the leading civil society organizationof the country with a work span in all the 4 provincesof Pakistan. HANDS registered itself as charityorganization in UK in 2014 as non profit organizationin companies act 2006 of England and Wales. LaterHANDS International established its offices in LondonUnited Kingdom (UK), Kathmandu Nepal, CalaisFrance.
HANDS started its formal journey of intervention froma public sector hospital in Karachi as Health AndNutrition Project in 1979 lead by the then head of thedepartment of paediatrics Civil Hospital Karachi, Prof.A. G. Billoo (Sitara-e-Imtiaz). He was seriouslyconcerned about the poor patients coming from Karachirural in miserable conditions.The first step towardscommunity development was initiation of a project inwhich a Primary Health Care center was establishedin a remote village, more than 40 kilometers awayfrom city center. The interns of the professor followedhis vision to develop "Healthy Educated ProsperousPakistan" (HANDS vision in initial days), gradually theproject transformed into the organization called HealthAnd Nutrition Development Society (HANDS) andHANDS International. In 35 years HANDS has evolvedas a model of community development. This integratedmodel comprise of key programs of Social Mobilization,Gender & Development, Human & InstitutionalDevelopment, Monitoring Evaluation & Research,Information Communication Resource and Advocacy,Health Promotion, Education & Literacy, LivelihoodEnhancement, Infrastructure Development EnergyWater & Shelter, Disaster Management and SocialMarketing.
Geographical Outreach Numbers
HANDS Offices * 31
Intervention Districts 47
Talukas / Town / Tehsils 231
Union Councils 932
Villages / Settlements 22,013
Population 22,367,036
* This figure does not include HANDS International offices London UK
and Kathmandu Nepal.
HANDS Brief Profile 2014-15HANDS has a network of 31 offices across the countryand has access to 22 million population of more than22,000 villages/ settlement in 47 districts of Pakistan.These offices are supported by 5,691 medium andsmall size organizations' network in Pakistan.
Management Structure:HANDS is governed by 12 members elected"Governing Board" who are volunteers and are leadby Chairman of the organization. Chief Executive isdefecto member of the governing board as well. Boardprovides policy guideline and follow the managementto pursue management policies in the spirit oforganization's vision.
The board is comprised of professionals from differentsectors, philanthropist, community representatives andex-employees of HANDS. There are four tiers inmanagement structure, first tier is the HigherManagement Committee which is top managementand comprise of 4 executives and a Chief Executive.The second tier is "Steering Committee" which compriseof 12 General Managers (GMs) and the 04 seniorexecutives are also memeber of the steering committee.The GMs are responsible for operation of differentproject activities of their program under the leadershipof Chief Executive and senior Executives. All thedistricts heads that is Districts Executive Managers(DEMs) and members of Steering Committee form a3rd tier called Management Committee. The fourth tierexists at district level called the District ManagementCommittee which comprise of district project staff,DEM and is chaired by District Patron andrepresentative of head office staff. HANDS at presenthave more than 1900 full time staff and more than amillion Community Based Volunteers (CBVs) whoparticipate at "Monthly Community level forums" leadby Chairperson of Community Based Organization(CBO) and respective district staff participate as defectomember in these forums.
Management Certification:HANDS is certified by Pakistan Center for Philanthropy(PCP) and is tax exempted by Income tax departmentof government of Pakistan. HANDS has alsosuccessfully completed the Institutional ManagementCertification Program (IMCP) of USAID formanagement standards. We are accredited withEuropean Union and have central contractor registrationwith US Goverment (DUNS No.). HANDS also possessmembership with Humanitarian AccounabilityPartnership (HAP) and IUCN (International Union ofConservation of Nature).
2HANDS Brief Profile 2014-15
Total Project = 5131994 - 201580
70
60
50
40
30
20
10
0
19
94
19
95
19
96
19
97
19
98
19
99
20
00
20
01
20
02
20
03
20
03
-20
04
20
04
-20
05
20
05
-20
06
20
06
-20
07
20
07
-20
08
20
08
-20
09
20
09
-20
10
20
10
-20
112
011
-20
12
20
12
-20
13
20
13
-20
14
20
14
-20
15
73
59
242323
32
151517
9777555311
57
6560
1994 to 2015Total Grant PKR 14 billion3500
3000
2500
2000
1500
1000
500
0
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
-200
6
2006
-200
7
2007
-200
8
2008
-200
9
2009
-201
0
2010
-201
1
2011
-201
2
2012
-201
3
2013
-201
4
2014
-201
5
2915
15
34
1292
1829
379
128
100
5440452024221415107533
Grant in Cash 8,268 (PKR in million)
Grant in Kind 6,215 (PKR in million)
1542
35
5
77
711
06
19
24
33
9
Consulate Karachi, Bashir Kasmani Security Pvt Ltd,Meezan Bank Limited, Din Leather (Pvt) Ltd, PakistanState Oil Company Ltd (PSO), Helpline Trust, CyanLimited, AlBaraka Bank, Rehnuma Turst, St.Patrick'sHigh School Karachi, I-Care International, Rotary ClubBradford, Karachi Grammar School, R.A Management,Jan Mohammad Dawood Trust, Arif Habib Foundation,Efroze Chemical Industries (Pvt.) Ltd, NoumanEnterprise Private Limited, Pfizer Pakistan Limited,PharmEvo(Private Limited), Pakistan Bevereage Pvt.Ltd., Popular Pvt Ltd, Burj Bank Limited, HumanDevelopment Foundation, Haji Ibrahim Trust, HiltonPharma, AMWA Trust, Foutain House, Steun Pakistan,Habib Bank Ltd., Abu Faisal Trust, Shell Pvt. Ltd. AllProvincial and Federal Government of Pakistan.
HANDS Public Private Partnership:Considering Public Sector is largely responsible forsocial sector servicesin Pakistan. Federal,Provincial and Districtlevels have hugenetwork of human,f i n a n c i a l a n di n f r a s t r u c t u r eresources. Howeverthe services out put isquestionable. HANDStherefore strive its bestto improve the servicesthrough partnershipwith District, Provinciala n d F e d e r a lGovernment. SeveralM e m o r a n d u m o fUnderstandings aresigned in this regard.
HANDS Public PrivatePartnership are in 13District Disaster RiskManagement Centresand 01 ProvincialDisaster Risk
Policy Guideline:HANDS has developed 24 policy manuals whichinclude Human Resource Management, InformationTechnology, Social Mobilization, Education,Administration, Monitoring Evaluation & Research,Health Promotion, Resource Mobilization, LivelihoodEnhancement, Information Communication Resources& Advocacy, Finance & Accounting, DisasterManagement, Gender And Development, Child Right& Protection, Suggestion And Complaint, Human andInstitutional Development, Infrastructure Development,Energy, WASH And Shelter, Social Marketing,Endowment Fund, Investment, Provident Fund,Procurement and Logistic, Cyber Security (WhistleBlowing).
Experience in project administration andfinancial management:
HANDS has successfully managed 513 projects duringthe last 22 years. Finance Department is equippedwith qualified personnel working in a computerizedaccounting software (online in all districts) throughSidat Hyder Financials. HANDS is currently managinga budget of approximately Rs. 1,703 million.
Major funding partners (2014-2015):The list of major funding partners include InternationalOrganization of Migration (IOM), UKAID/DFID, SindhEducation Foundation, Chemonics, International Relief& Development (IRD), USAID, Marie Stopes Society,Jhpiego, Green Star Marketing, The David & LucilePackard Foundation, Zakat Foundation USA, OxfamNovib, Engro Foundation, Idara-e-Talim-o-Aaghai (ITA),Khushhali Bank, Aurat Foundation, BSR, Levi StraussFoundation, Polladium, UNICEF, World Food Program,Basic Needs / Basic Rights, GAVI Alliance, HUBCO,Medico International, Pakistan Poverty AlleviationFund, Rutgers WPF, WaterAid, HSBC, UN Habitat,Population Services International (PSI), Institute ofDeve lopment Stud ies Pak is tan, PremierCables/Premier Home, Billoo Travel Service (Pvt) Ltd,Pioneer Distributior, Sohni Textile Ind, Switzerland
History of Direct Beneficiaries1994-2015
1994199519961997199819992000200120022003
2004-20052005-20062006-20072007-20082008-20092009-20102010-20112011-20122012-20132013-20142014-2015
0.20.20.20.20.20.40.40.40.40.20.10.10.42.03.03.33.34.23.32.12.2
Year Nos in million
26.8 millionCumulative Total:
3HANDS Brief Profile 2014-15
KurramAgency
CrakzaiAgencyKhyber Agency
MohmandAgency
BajaurAgency
DeraIsmailKhan
Tank
LakkiMarwat
SouthWaziristanWana
Jandola
Bannu
Karak
HanguThai Kohat
DeraAda
Nowshera
Peshawar
CharsadaMardan
Swabi Haripur
Abbotabad
Mansehra
Naran
Malakand
Dr
Buner
Battagran
Shangla
Kohstan
SaiduSharif
Sawat
Kalam
Chitral
NorthWaziristan
Umerkot
Sanghar
DaduShaheed
Benazeerabad
N.Feroz
Larkana
Shahdad kot
Shikarpur
Jacobabad
Khairpur
Kandkot
Ghotki
Sukkur
MatiariJamshoro
Mirpurkhas
Badin
KarachiT.M.Khan
Thatta
Tharparkar
GWADAR
KECH
PANJGUR
AWARAN
LASBELA
KHARAN
KHUZDAR
KALAT
MASTUNG
JHALMAGSI
BOLAN
NASIR A
BAD
QUETTAZIARAT
PISHIN
QILA ABDULL
AH
SIBI
KOHLU
LORALAI
QILA SAIFULLAH
BARKHAN
MU
SA
KH
EL
ZHOB
DERA BUGTI
JAFFARABAD
CHAGAI
RAJANPUR
RAHIMYAR KHAN
DE
RA
GH
AZ
I K
HA
N
MU
ZA
FF
AR
GA
RH
MU
LTA
N
VIHARI
KHANEWALSAHIWAL
TOBO TEXSINGH
LAYYAHJHANG
FAISALABAD
BA
HA
WA
LNA
GA
R
BHAKKAR
MIANWALI
KHUSHAB
PAKPATAN
OKARA
KASUR
LAHORE
SHEKHUPURA
CHAKWAL
ATTOCK ISLAMABAD
RAWALPINDI
JHELUM
NAROWAL
GUJRANWALA
GUJRAT
SIALKOT
BAHAWALPUR
LODHRAN
Federal Capital
KOT ADDU
SARGO
DHA
HAFIZABAD
Balochistan
Khyber Pakhtunkhwa
Punjab
Sindh
CHINIOT
T.Allahyar
Jammu &Kashmir
MANDI
BAHA
UDDIN
Hyderabad
Sajawal
HA
RN
AI
HANDS offices & intervention areas
VisionHealthy, Educated, Prosperous and Equitable Society.
MissionHANDS mission is for improving health, promoting
education, alleviating poverty and developing socialinstitutions for community empowerment.
and follow up we came up with the following visionand mission in the context of targets for year 2020.
HANDS principles and values include partnership andrelations with communities in sovereignty of and equitywith our partners. One of the values of HANDS isbased on mutual trust, honesty, professionalism andtransparency among Governing Board, employeesand supporters.
HANDS development process value is based on anunderstanding of roles and responsibilities, whichinclude accountability, ethnic impartiality and effectiveparticipation. We strive for value of creativity andinnovation, which is the hallmark of all our efforts. Ourbelief is that every citizen of this country should haveaccess to their basic rights and should discharge theirobligation with same fervour.
Management Centre with Provincial and DistrictDisaster Management Authorities. The partnershipwith education department are in 997 Govt Schools.The partnership with Health Department are in 92Hospitals and 02 Community Midwifery Schools.
It includ 01 District Headquarter, 07 Taluka Headquarter,09 Rural Health Centre, 07 Maternal and Child HealthCentre, 40 Basic Health Units, 28 Dispensaries. 2,175Health Houses of Lady Health Workers.
Networking with Civil Society Organizations:HANDS has chair of �108 National Organizations�network under the umbrella of �Scaling Up Nutrition(SUN) Civil Society Organization Alliance (CSA)�.HANDS is also holding the chair of �South AsiaCoordinator for People Health Movement (PHM).HANDS is also a member of National HumanitarianNetwork (NHN) and Pakistan Humanitarian Forum(PHF). HANDS is also a member of National DisasterRisk Reduction Forum (DRR) and Human ResourceDevelopment Network (HRDN).
HANDS Strategy for Vision 2020:Considering HANDS 35 years of life, it was felt that along term strategty shoud be developed. Therefore aseries of consultation meetings were conducted withall the stakeholders of organization from communityto the Governing Board. After six months of meetings
4HANDS Brief Profile 2014-15
HANDS Integrated Development Best Practice ModelsIn the preceding years HANDS has successfully completed numerous projects and the experience from each
project has enabled as to develop several best practices model of services and trainings. Each program
component of HANDS has specific set of best practices services models and best practices training models.
These models have been successfully applied and can be modified or adjusted to meat the requirement of
any new project. Besides, few new and innovative models have also been introduced in precedings as the
scope and span of work has extended. The achievements of each best practice service and training models
of each program include:
Infrastructure Development EnergyWASH and Shelter (IDEAS)IDEAS is committed to provide good quality
infrastructure to the target population. IDEAS program
is a series of projects, based on the foundation of field
tested best practices and proven capabilities. The
innovative models by HANDS IDEAS are low cost,
durable, socially acceptable and environment friendly.
The best practice service models:Drinking Water facilities, Street Pavement Facilities,
Sanitation, Hand wash Facility, Low Cost Shelter,
Irrigation Schemes, Household Technologies, Disaster
Risk Reduction Schemes, Communication Schemes,
Social Sector Schemes, Alternate Energy Schemes,
Annaj Ghar.
The best practice training models:Training on Water Sanitation & Hygiene and Training
of Masons and Community Members on Construction
of Shelters with Lime Stabilized Soil.
Achievements:l Overall 330 drinking water facilities were constructed
including under water storages and ground surface
drinking water storages. Besides 06 water supply
lines and 02 filter plants were also constructed. 3955
hand pumps have also been installed.
A view of shelter provided to the community
l Overall 161 street pavements have been laid down.l Overall 240 sanitation schemes have been
completed so far under this model.l Total 3582 emergency latrines have been
constructed as part of sanitation model.l So far 13,021 permanent latrines have been
constructed in different target areas to improve the
sanitary conditions.l Overall 1158 hand washing facilities have been
constructed so far in schools for the children.l Overall 75,805 shelters have been successfully
constructed in preceding years and delivered to the
communities in different districts of Sindh,
Balochistan and Southern Punjab. 22,658 families
have also been provided roofing kits for their houses.
Thus, overall 98,463 families were benefited by
HANDS in providing shelter under this model.
HANDS under this intervention has invested nearly
2.5 billion in large since 2011.l 2,202 irrigation schemes have been completed in
preceding years including tube wells and water
courses/channels.l IDEAS program has so far successfully made and
provided 217 Naadi (biosand filter) to the families
in target communities.l Overall 27,148 Portable Ceramic Water Filters have
been provided to the families in target villages.l Overall 7,508 Energy Efficient Stoves have been
made in target communities.l 02 protection walls have been constructed for
protection in coastal area.l 01 jetty has been successfully constructed and
handed over to the community.l Total 1,214 link roads have been completed in
various districts.l Overall achievement is construction of 288
bridges/culverts in target areas.l 1,304 schools were renovated during the last 04
years of intervention.l 150 Transit Shelter Schools (TSS) and 25 Child
Friendly Spaces (CFS) have been constructed.l So far 60,228 solar light have been provided to the
5HANDS Brief Profile 2014-15
l Trained 681 Government teachers on ECDl Trained 395 SMCs on school management and
prepared school development and improvement
plansl Established play area in 227 schoolsl Provided Supplementary Teaching and Learning
Material (STLM) for class one and two to 450
government primary schools through SBEP-SRP
program.l Trained 4,292 government primary school teachers
of class one and two on "Reading Skill
Development".l Collected data of teachers and students from 975
government primary schools through SBEP-SRP
program.l Provided support to Mir Masoom Shah Library at
Sukkur, to develop reading habits in parents and
students (with focus of early grades students)l Overall 527 ALCs have been established and 527
ALC teachers trained. Total 21,059 learners have
been enrolled in the ALCs.l The Health Action School service model has been
applied in 220 schools. A total of 28,775 students
have been benefited through these schools in
previous years. 861 male and female teachers have
also been trained in this model.l During the preceding years, 568 model schools
have been developed in the School Health
Screening model. The number of students enrolled
in these schools were 42000. The personnel trained
for this model included 568 teachers, 57 health
care providers and 30 Government officials (In
charges).l School Nutrition model has been applied in 346
schools in target areas. The other accomplishment
of this model include opening of bank accounts of
346 schools, training of 508 teachers and 10 master
trainers. Monitoring of height and weight of 50,000
students was done and same number were also
provided food.l Overall 1,663 schools have been adopted under
this model, more than 0.37 million students and
nearly 9,762 teachers have been benefited through
this model. The material supplied to the school
included stationary, teaching material and bag
including school renovation.l Total 21 HANDS Academies have been established
and 1794 students have been benefited through
Family Reading Program. 58 teachers are trained
on ECE and different subjects (e.g: Math, English
and Science). Total 21 CBOs/SMCs are trained on
school management, record keeping, monitoring
and social mobilization etc.l Life Skill Based Education training model has been
communities including 08 solar panel systems at
HANDS District Complexesl 500 Annaj Ghar (seed bins) have been constructed
for the communities to preserve food grains in the
target areas.l 04 trainings have been conducted on WASH with
a participation of 74 people.l Total 360 masons have been trained on use of lime
in construction of flood resilient shelters.
Education and Literacy ProgramThe ultimate goal of Education and Literacy Program
is to promote education for human and institutional
development. The primary focus of the program is
provision of primary education, capacity building of
teachers and strengthening of School Management
Committee (SMC).
The best practice service models:Parwarish Markaz, Early Childhood Development,
Adult Literacy Centre (ALC), Health Action School
(HAS), School Health Screening, School Nutrition
Program, HANDS Adopt a School, HANDS Academy
The best practice training models:Life Skill Based Education Training (LSBE), Family
Reading Program, Adult Literacy Training (ALT), Multi-
grade Teaching, Art and Craft Training, Early Childhood
Education and Development (ECD) Training, Health
Action School Training
Achievements:l HANDS has established Parwarish Markaz in district
Hyderabad, Matiari, Karachi (Rural) and Badin. Till
date 51 Parwarish Markaz have been established
and 51 Parwarish Workers have been trained with
total enrollment of 1367 children, including 904 girls
and 463 boys.l Established 681 ECD classes in 227 Government
schools of Sindh.
HANDS primary school built for the community children
6HANDS Brief Profile 2014-15
HANDS Hospital Jamkanda Village Karachi
The best practice training models:Community Midwifery (CMW) Training School, Training
of Traditional Birth Attendants (TBAs), Psychosocial
Wellbeing Training, IUCD Training, Community Health
Workers (MARVI Workers) Client Centred Training,
SRH (Sexual Reproductive Health) Trainings, Client
Centered Approach (CCA) Training for Health Care
Providers,
Achievements:l More than 1600 trained Marvi workers in 11 districts
throughout Pakistan.l 4,207 assistive devices were provided to the PWDs
in 05 Union Councils i.e. Ibrahim Hyderi, Rehri, Landhi
Mashke and Awaran.l Orthotic devices and prosthesis were provided to 395
PWDs, including hearing aids to 876, vision glasses
to 1,103, wheel chairs to 159, crutches (Besakhee)
to 55, walkers to 36, white canes to 19, toilet seats to
167, Cerebral Palsy (CP) Chairs for 26 Children and
tricycles to 25 PWDs. Overall 2891 PWDs were
provided with support through this service model.l 119 family members of the bedridden Person with
Disabilities (PWD's) were trained as attendants.l 150 teachers of Bin Qasim town were trained on
inclusive education.l 83 PWDs were trained and supported to establish
their enterprise.l 77 Awareness raising sessions were attended by
64354 PWDs and their family members on
genetically transmitted diseases, family marriages,
health and hygiene, reproductive health, care during
pregnancy, vaccination, family planning and
breastfeeding etc.l 16 private secondary healthcare facilities have so far
been identified and strengthened for EmONC services.l Overall more than 4,305 high risk cases related to
maternal, ANC, PNC and neo-natal health have been
identified and managed through this project.l Conduction of 1,545 deliveries have been done
including caesarian sections.l Overall 1909 neonates have been managed so far.l Overall 8,960 NARI referral forms were distributed in
the target communities.l FM Radio message was developed and relayed to
introduce NARI referral voucher (number of times as
per agreement with local FM radio) in the target area.l Through this model, HANDS till date has provided
support to 5,562 health/population/facilities/workers
under Public Private Partnership, which included:
08 District Headquarter Hospital, 27 Taluka
Headquarter Hospitals, 34 Rural Health Centres, 326
Basic Health Units, 21 Maternal and Child Health
applied in total 153 schools and 9486 girl students,
17254 boys students and 153 teachers have also
been trained.l 01 training was conducted with 03 participants. A
total of 90 learners have been benefited through
this model in previous years.l Overall 18 trainings have been conducted and 527
participants were trained in Adult Literacy Training
model.l So far 05 trainings have been conducted and 106
participants were trained in Multi Grade Teaching
model.l Under Arts and Craft, 11 trainings were conducted
and 265 participants were trained during preceding
years.l Overall 68 trainings have been conducted Early
Child Development model and 909 community
teachers have been trained in these trainings. A
total of 298 trainings have been conducted for
Government teachers and total of 1580 Government
teachers have been trained.l 29 trainings have been conducted for government
school teachers and 861 teachers were trained
under Health Action School model.
Health ProgramHANDS Health Promotion program include integration
of health interventions with other social development
initiatives. The services are provided in coordination
with local Community Based Organizations (CBOs).
The best practice service models:Misali / Marvi Workers (Community Health Workers),
Rehabilitation of Disabled, Output Based Aid (OBA)
Voucher Scheme (NARI), Adopt a Hospital, Community
Based Management of Acute Malnutrition (CMAM),
Birthing Station Model, Telehealth (Telemedicine)
Service Delivery Model, Traditional (trained) Birth
Attendant (TBA).
7HANDS Brief Profile 2014-15
Number of under 5 years children 780,199screened for CMAM
Number of MAM children enrolled in 70,264program
SAM children enrolled in program 24,419
Total children cured 49,029
Number of PLWs (MUAC<21cm) 71,710screened
Number of PLWs cured 24,273
Activity Total
HANDS Technical Training Centre at Memon Goth Karachi
Livelihood Enhancement ProgramLivelihood Enhancement program focuses on
development of communities through income generation
opportunities, skill enhancement and overall improvement
in livelihood of the underprivileged. The program has two
components i.e. On-Farm and Off-Farm.
Livelihood Enhancement On-Farm:Livelihood Enhancement on farm promotes natural
resource management, work for food security and
income generation of the underprivileged communities.
The best practice service models:Small Agri-farms, Agri-Input, Agri-Kit for farmers,
Provision of Livestock (Goats), Provision of Poultry
Package, Small Poultry Hatchery, Community
Nurseries, Cash for Work and Food for Work, Provision
of Micro Finance, Prime Minister Interest Free Loan
Scheme (PMIFL), Integrated Society for Action &
Learning Initiative (MISALI)
The best practice training model:Capacity Building Trainings
Achievements:l Through this model support has been provided for
development of 250 small agri-farms in the preceding
years.l So far 19,948 small landowners have been benefited
through this model.l HANDS has so far provided Agri Kits to 935 farmers
in its intervention areas through this model.l Till now 2,522 men & women have been benefited
through provision of Livestock for income generation.l There have been 5,234 beneficiaries of poultry
package where they were provided with birds &
feed for income generation.l In the preceding years 2,764 community members
benefited through the kitchen gardening model.l About 45 small poultry hatcheries are in the process
Centres, 108 Dispensaries, 16 Reproductive Health
Service-A, 12 Mobile Services Unit, 4,875 Lady Health
Workers and 135 Female Welfare Workersl Following table shows the achivement of Community
Based Management of Acute Malenutrition:
l HANDS has so far established 82 Birthing Stations
for provision of RH services to the communities.l The Tele Health Service model is in pilot phase and
is being tested for delivering health services in
district Awaran in Balochistan. Certain sessions
have been successful ly conducted with
clients/patients and HANDS hospital Jamkanda.Now
HANDS is making its efforts to link it further with
the Dow University of Health Sciences Karachi to
ensure the quality health services.l Total number of social marketing product units sold
were 7,573,726 and during previous year, the
amount recovered from the sale was Rs. 8.6 million.l HANDS established 02 Community Midwifery schools
including 01 in Karachi Rural (Jamkanda Hospital)
and 01 in Matiari district (THQ Hala). Both schools
were registered with PNC and hold a good reputation
among the Midwifery schools in the country. About
434 CMWs were enrolled, out of which 360
successfully completed their training. Moreover, 74
(17.05%) candidates were either dropped out or could
not succeed in the examination.l Overall 12780 TBAs have been trained.l 30 professionals from 26 NGOs have been trained
by HANDS and another 201 professionals of 78 NGOs
were trained through step down training.l 185 participants have been trained on IUCD insertion
in 07 trainings.l 132 trainings including refresher trainings have been
conducted for MARVI workers and 1,527 MARVIs
have been trained so far.l HANDS also conducted 35 trainings of 882 participants
in Reproductive Health.l 161 trainings have been conducted for HCPs attended
by 2,646 participants.
8HANDS Brief Profile 2014-15
Impact of Livelihood InterventionComparative Analysis of Poverty Score Card (PSC) Points
Total No. of Household Surveyed = 525
60
50
40
30
20
10
0Ultra poor (0 to 11) Vulnerable (12 to 18) Poor (19 to 23) Rich (24 to 100)
Poverty Score Card (PSC) Points
No. of B
eneficia
ries
49
9.3
45.9
33.5
25
1.73.4
32.2
Baseline Endline
No of Branches / loan centersestablished in 3 districts 06
No of Applications received 1980 1667 3647
No of loans disbursed 1332 639 1971
Amount disbursed inRs. (million) 27 11 38
TotalFemaleMaleDescription
Session on gender policy during a workshop
for knit garment production by local community
members. Until now 68,249 garments have been
produced through this centre.l Currently 22 village based centers are operational
in different villages of Sindh.l Overall 03 HTCs have been established in Matiari,
Memon Goth and Ibrahim Hyderi and until now
7,606 men and women have received trainings and
diplomas in various courses.l So far 8,017 community members have been trained
through 266 trainings.
Gender And Development programGender And Development (GAD) is cross cutting theme
of every program/project and it ensures gender equity
and equality in organizational policies and procedures.
The best practice service models:Gender Policy/Code of Conduct, HANDS Sexual
Harassment Policy, Gender Advocacy Campaign,
Development of Behavior Change Communication (BCC)
strategy on Gender, Facilitating Economic Rehabilitation
of Gender Based Violence (GBV) Survivors
The best practice training models:Gender Sensitization Training for professionals, Gender
of establishment under this model.l 12 community nurseries have been established
under Community Nurseries model.l There have been 107,273 beneficiaries of this model
who were benefited through the model of Cash for
Work and Food for Work.l Till now 47,097 community members have been
benefited through the microfinance model.l Following is the achivement of Interest Free Loan
Scheme:
l 68,399 trainings have been conducted so far on
different topics by Livelihood Enhancement (on-
farm) program and 39,760 community members
have been trained in different trainings.
Livelihood Enhancement Off-Farm:This component of Livelihood Enhancement program
promotes economic empowerment with special focus
on women. The program focuses on provision of skill
training and establishment of community based
enterprises.
The best practice service models:Enterprise Development / Entrepreneurship, "Sughar"
(local skilled women) program, Hunarmand Markaz
(Display Centre), Knit Garment Unit and Village Based
Entrepreneurs Centre.
The best practice training models:Hunarmand Training Centre (HTC) and Enterprise
Development Training (EDT)
Achievementsl Until now 6,168 men & women have been benefited
from this model.l So far 3,134 Sughars have been trained through
this program in different traits for income generation.l 08 Hunarmand Markaz(s) have been established
and are operational throughout Pakistan. These
include one each at Head Office, Karachi Rural,
Badin, Matiari (Hala), Sukkur, Thatta, Jamshoro
(Sehwan) and Jacobabad.l A knit garment unit was established at Memon Goth
9HANDS Brief Profile 2014-15
A view of tent city provided to the flood affected survivors
in Sindh
appropriate assistance to victims of disaster, and
achieve rapid and effective recovery.
The best practice service models:Establishment of Relief / Emergency Camp, Food
Distribution During Emergency, Disaster Risk
Management Center (DRMC), Network for Disaster
Risk Reduction (DRR), Health Services in Emergencies
(HSIE), Education in Emergency (EiE) and Ambulance
Network.
The best practice training models of Disaster
management includes:Training on camp Management, Drought Mitigation
trainings, Community Based Disaster Risk Reduction
(CBDRR) Training and Community Based Disaster
Risk Management (CBDRM) training.
Achievements:l Overall 205 camps have been established till date
which provided shelter to 98463 disaster victims
since 2010.l So far 228,412 families have received food rations
during the disasters in preceding years. Besides
distribution food ration, 51,375 WaWa MuM sachet
(Nutrition supplement) were also distributed ACHA
MuM among the malnourished in Tharparker district
during the drought.l HANDS has established 13 Disaster Risk
Management Centres in Sukkur, Thatta, Hyderabad,
Jamshoro, Matiari, Umerkot, Mirpur Khas, Sanghar,
Badin, Jacobabad, Karachi, Ghotki and Muzafar
Garh.l HANDS has established 02 networks in Northern
and Southern districts of Sindh which represent
about 2000 CBOs. HANDS has also led a
consortium of NGOs established by Relief and
Rehabilitation Department, Government of Sindh.
Sensitization Short Session, Women Mobilization and
Leadership Training.
Achievements:l Implementation of gender policy is a continuous
process as it is an integral part of every project.
The policy has been implemented in all projects
including 195 projects in the recent preceding years.l Sexual harassment policy was implemented and
practiced in 31 district offices of the organization
with 1900 professional staff. This policy was also
implemented in 5331 Community Based
Organiztions (CBOs).l In preceding years, HANDS GAD program organized
42 events as part of advocacy campaign which
were attended by 5175 participants from different
walks of life.l GAD program has gained membership of many
women networks such as Joint Action Committee,
Pakistan Reproductive Health Network, UN Women
Society Advisory Group, Working Group for Women
- AKU, Gender Task Force - UN Women and GBV
Sub Cluster - UNFPA, Gender Coalition - Aurat
Foundation, and USAID at national level.l The program team has designed, printed and
disseminated 90169 units of BCC material including
posters, pamphlets, leaflets and banners.l The number of messages relayed through FM radio
was 1185.l 15 Focus Group Discussions related to BCC were
conducted.l 22310 awareness raising sessions were conducted
with around 600,000 participants.l About 500 Interactive Theatres have so far been
conducted for BCC on social / gender issues.l For financial and economical empowerment / stability
of women, 400 destitute women residents of 2
shelter homes in Karachi were provided skill trainings
as per their need/requirement.l Under this training model 48 trainings have been
conducted and 1620 professionals have been
trained from public, private and non-profit sector.l Overall 827 short training sessions on gender
sensitization have been conducted with 24,726
participants.l The number of trainings conducted on Women
Mobilization and Leadership was 148 with 3428
participants.
Disaster Management programDisaster management aims to reduce, or avoid the
potential losses from hazards, assure prompt and
10HANDS Brief Profile 2014-15
temporary learning centre (schools) and food
distribution services. HANDS has contributed upto
50 million Nepali Rupees in this intervention.
3. 2014 Flood Emergency in Southern and
Northern Punjab:
Immediately Emergency Response was initiated to
the effected population by providing transport, health
and temporary shelter services. The early recovery
intervention initiated with rehabilitation of water,
food, sanitation, education, street pavement and
small bridge facilities. More than 7000 families in
6 districts including Muzafargarh, Rajanpur, Sialkot,
Chiniot, Mandi Bahaudin and Jhang were benefited.
More than Rupees 15 million of has been contributed
in this response.
4. 2014 North Waziristan Emergency Response
(IDPs):
Emergency Response was initiated within 36 hours
to provide assistance to Internally Displace PeopIes
(IDPs) at Bannu. HANDS intervention comprised
of health services to more than 10,000 beneficiaries
with the cost of Rs. 2.3 million.
5. 2014-2016 Tharparkar Drought Response:
Emergency Response was initiated in March, 2014
at 02 districts of Southern Sindh that is Tharparkar
and Umerkot. Relief packages was provided to
6,000 families. Later 0.8 million population were
benefited with Community Based Management of
Acute Malnutrition (CMAM). HANDS has contributed
more than Rs. 195 million in this intervention.
6. 2013 Awaran Balochistan Earthquake Response:
Emergency response was initiated within 8 hours
& comprehensive relief package was provided in
hard conditions and conflicted areas to more than
10,000 families in three districts Awaran, Panjgur
and Kech. The intervention was comprised of
health, education, shelter, livelihood and water
sanitation services. HANDS contributed more than
Rs. 250 million in these areas.
7. 2012 Northern Sindh, South Punjab and
Balochistan Rain Emergency Response:
Emergency response was initiated in 06 districts of
Sindh, Punjab and Balochistan which includes
Jacobabad, Kashmore, Ghotki, Shikarpur, Rajanpur
and Jaferabad. Emergency relief package was
provided to 27000 families at the cost of Rs. 46
million.
8. 2011 Southern Sindh Rain Emergency
Response:
Emergency response was initiated in 8 districts of
Southern Sindh, including Umerkot, Badin, Sanghar,
Matiari, Shaheed Benazirabad, Mirpurkhas, Thatta
& Jamshoro . 29000 families were reached. Total
l Overall 3,706 medical camps have been held and
376,555 patients / clients have been managed in
medical camps for different health issues.l Overall 59 Child Friendly Spaces (CFS) and 150
Transit Shelter School (TSS) have been established
so far along with rehabilitation of 1065 schools with
wash room and hand washing facilities in disaster
affected areas. These schools were also provided
bags, copies, sports item & stationary.l Total 1325 patients have been received /availed
the ambulance servicel HANDS is providing services through Ambulance
Network in 12 different districts of Sindhl 30 trainings have been conducted on camp
management and more than 400 organization
professionals have been trained in preceding years.l 02 trainings have been conducted in last couple of
years and 50 participants have been trained for
Drought Mitigation which includes risk assessment &
management.l 42 trainings have been conducted till date attended
by 1014 participants. 264 step down trainings have
also been conducted by CBOs on the subject to
Community Based Disaster Risk Reduction.l HANDS Disaster Management program team has
so far trained 30 master trainers on the subject of
Community Based Disaster Risk Management.
Overall 339 training have been conducted and
11251 participants have been trained on the subject.
Major Contributions of HANDSDisaster Management Program
HANDS Disaster Management Program responded
to major disasters in Pakistan and in Nepal and has
vast experience to deal with emergency responses
during the recent disaster in Pakistan and out of the
country. Following is the history of HANDS disaster
response:
1. 2015 Karachi Heat Stroke Emergency Response:
Immediately Emergency Response was initiated
by establishing Heat Stroke Relief camps at Jinnah
Hospital Karachi and at HANDS Hospital Jamkanda
Bin Qasim town of District Malir more than 10,000
people have been received HANDS relief included
referral and medical services in Karachi at the cost
of Rs. 05 million).
2. 2015 Nepal Earthquake Emergency Response:
Immediately Emergency Response was done for
survivors. The response later transform in to early
recovery. More than 5,000 survivors were benefited
from HANDS services through health, shelter,
Webinar on Role of Ethics in Public Health Research
11HANDS Brief Profile 2014-15
A view of Participatory Rapid Assesment at Noor Muhammad
Village, Karachi
Go to the peopleLive with them
Learn from themStart with what they haveBuilt with what they haveBut with the best leadersWhen the work is doneThe task accomplished
The people will sayWe have done this ourselves
Principle of HANDS CommunityDevelopment Strategy
(Lentsu - China 700 BC)
l In the preceding years 564 Interactive Theaters (IT)
have been performed including theatres on early
marriages and child rights. HANDS has so far trained
56 IT groups.l HANDS has so far trained 5336 SMC members,
1406 volunteers of mental health, 143 VHC/HMC
members.l 42544 borrowers, 93 Union Council Development
Organization (UCDO) members, 157 Government
officials and 620 members of other miscellaneous
groups.l HANDS has conducted 254 trainings for both men
and women CBOs with 6804 participants. More than
14,000 CBO members have also been trained on
different subjects.l HANDS program team has conducted 31 PRA
trainings with 1940 participants.
Human & Institutional DevelopmentHANDS is committed to provide quality services in
Human and Institutional Development (HID) sector.
cost of the projects was Rs. 220 million.
9. 2010 Northern and Southern Sindh Flood
Emergency Response:
Emergency response was initiated in 07 worst
affected districts of northern and southern Sindh.
36,000 families were reached. Later the early
recovery and rehabilitation intervention done. Total
cost of the projects were Rs. 415 million.
Social MobilizationSocial Mobilization is vital part of HANDS program
and approaches with primary focus on working with
the poor and disadvantaged. It is a participatory process
to raise awareness, mobilize and involve local
institution, local leadership/communities to organize
for collective action towards a common vision.
The best practice service models:Participatory Rapid Appraisal (PRA), Community Based
Organization (CBO) and Interactive Theatre (IT)
The best practice training models:Capacity Building Package for Community Group,
CBOs Capacity Building Training (Rehnuma) and
Participatory Rapid Appraisal (PRA) Training
Achievements:l HANDS field teams have so far conducted 5691
PRA activities with men and women Community
Based Organizations (CBOs) in different districts
of Pakistan.l HANDS has formed / strengthened 5691
medium/small CBOs including 3045 men CBOs
and 2646 women CBOs in Sindh with almost 1.5
million CBO members. Number of other community
groups established include 35438 SMCs/HMCs,
VHCs and micro finance borrowers, WASH
committee, DRR committee hygiene committee,
mohalla committee and other community groups.
12HANDS Brief Profile 2014-15
01 District Progress Review 12 2,760Meeting
02 Monthly progress reviews 13 456
03 Orientation workshops for 06 123new employees
04 HANDS Head Office and 32 320District office meetings
05 Webinar on sharing the 15 6495rapid assessment
06 Lectures 02 216
07 Appraisal conduction 37 475
08 Business English Classes 08 120(three days a week)
Total 113 3316
ActivityNumber ofviewers/
participant
Numberof
eventsS/#
1,409
(73.96%)
496
(26.04%)
Male Staff
Female Staff
Current StaffTotal Staff = 1,905
200,751 persons in four areas including community
training, professional development, institutional
development and consultancy services. HID
provided these services through 32 Institutes of
Community Development including 01 national, 04
provincial and 27 at district level.
From the establishment to up till now following activities
have been carried out under this service model
These days HANDS has started a Business English
program for the employees of the organization and
other participants.
l Overall 19 trainings have been conducted with 500
participants under leadership for future generation.l Overall 18 trainings have been conducted so far
with 516 participants under professional leadership
development.l In the previous years 06 trainings have been
conducted with 138 men and women participants
under the model of proposal writing/resource
mobilization under organization development
certification course.l 13 workshops have been conducted so far, for 13
organizations.l 273 trainings have been conducted so far, which
were attended by 7,933 participants.l 243 master trainers have been trained in 09 Training
of Trainers (ToTs) on faci l i tat ion ski l ls.l 01 training has been conducted on legal aspects
of human resource management.l 07 training has been conducted on project
management for 133 paarticipants.
The aim is to create a culture of learning throughout
where individuals and institutes take responsibility in
partnership with HANDS for their development.
The best practice service models:HANDS Web Based Training Management Software,
HANDS Institute of Community Development Program
and Distance Learning.
The best practice training models:Leadership for Future Generation, Professional
Leadership Development, Proposal Writing / Resource
Mobilization, Organization Development Certification
Course, Financial Management Training, Training on
Facilitation Skills, Legal Aspect of Human Resource
Management, Project Management, Training of Trainers
(ToTs) on Community Capacity Building Package and
Training for Interactive Theater (Professionals).
Achievements:All district IT Associates, District Executive Managers
and Monitoring Managers were trained and provided
orientation of web based training management system.
After training, the system was fully implemented in all
HANDS' district offices/community development
centers. Following information was made available on
TMS:l Addresses of all HANDS district offices and
community development centersl Monthly training planners for every month of the
year were developed and shared.l Details of 91 HANDS master trainers in various
sectorsl Record of 24903 participants in various training
programsl Record of 1701 trainings conducted under HANDS'
HID programl HANDS ICD did the capacity building of nearly
13HANDS Brief Profile 2014-15
Researches = 145
23
46
14
12
9
15
Before2009
2009-10 2010-11 2011-12 2012-13 2013-14
26
2014-15A view of Rapid Assessment in village of Punjab
This included 196,061 (50.2%) beneficiaries for
Infrastructure and Development Program. Similarly
other beneficiaries of DMS included 83,720 (21.4%)
beneficiaries of Livelihood program, 89,249 (22.9%)
health beneficiaries, 21,270 (5.4%) beneficiaries
of HANDS Disaster Program and 250 (0.1%)
education beneficiaries.l During the preceding years, overall 7,145 researches
have been conducted and 456,951 sample units
were surveyed. Reports were also developed and
disseminated through seminars, website and press
conferences.
l 843 Program Reviews have been conducted in
previous years.l A total of 115,240 monitoring visits were conducted
by all levels of managers for quality assurance of
projects/program performance.l 514 supervisory checklists of new projects were
also developed for the purpose of monitoring.l During the reporting period total of 1,121 complains
were received through Suggestion and Complaints
(SAC) software. Out of these 902 were addressed
and resolved. However 219 complain are pending
and are in the process of investigations.l This training was conducted in 31 districts attended
by more than 600 staff members.l MER developed the complete MIS of 07 projects
of HANDS and 01 external consultancy was also
done for Aman Foundation regarding MIS
development for Aman Community Health Initiative
Project. Overall MIS of 514 projects has been
developed and more than 2300 staff member were
trained.l MER has so far developed 514 LFA/LFMs for
different projects and approximately 2300 staff
members were trained.l 01 external consultancy for LFA development was
l 20 trainings has been conducted on community
capacity building package for 335 participants.l Overall 54 groups have been trained in Interactive
Theatre skills.
Monitoring Evaluation and ResearchProgramMonitoring Evaluation and Research (MER) program
is responsible for monitoring the projects/program
activities/interventions as well as conduction of internal
and external researches.
The best practice service models:Web Based MIS Software, Management Information
System (MIS), Logical Framework Matrix (LFM),
Beneficiary Management Information System (BMIS),
Researches, Periodical Reviews / Monitoring Visits
and Suggestion And Complaint (SAC) System.
The best practice training models:Web Based MIS Software Training, Management
Information System (MIS) Training, Logical Framework
Matrix Training, Beneficiaries Management Information
System (BMIS) Training and Research Methodology
Training.
Achievements:l Using this web based MIS software, 3712 reports
have been generated in preceding years including
district project reports, district reports, program
managers' reports and organization reports.l HANDS has overall managed and monitored 514
projects so far using the MIS under all its programs.l LFAs of all different projects under all the programs
have been developed during last year.l DMS was implemented in 38 districts and data of
390,550 beneficiaries was uploaded and tokens
were generated for distribution through this system.
14HANDS Profile 2014-15
Policy dialogue on implementation of child marriage act
Karachi. The program ran a vigorous campaign on
early child marriages and influence for legislation
to increase the age of girls� marriage to 18 years.
It facilitated celebration of national days on different
subjects including hepatitis, literacy, breast feeding,
corporal punishment, world habitat, AIDS, access
to medicine and early childhood development. ICR
program has facilitated districts to conduct 53
seminars and 94 other events in preceding year
which were attended by more than 35,000
participants.l ICR&A has so far designed 39 BCC strategies for
different projects including Family planning, MARVI
project, Water rights - WASH project, AGE project,
MARVI (revised strategy).l Overall 22 video documentaries have been
developed so far.l Prepared more than 2,109 project reports including
summary reports.l Designed and published more than 76 news bulletins
and newsletters in Urdu and English languages.l Designed, composed and printed 95,839 brochures,
193,026 leaflets, 54,823 posters, 500 copies of
program summaries of each program and 10,516
banners.l Printed 1000 copies of Profile and 3000 copies of
Brief Profile of HANDS.l Printed thousands of other miscellaneous printing
material including receipts, certificates, folders, sign
boards, titles, stickers, booklets, name plates, MIS
tools for health facilities, envelopes, name tags,
CD cover, employee files, visiting card, flip charts,
invitation cards, panaflex mounts and portfolios. In
addition, writing pads, health cards, support cards
for relief goods� distribution, charts, flash card and
monthly / annual planners etc.l HANDS has tested this model and developed
website and social media pages for the organizationl ICR & A has successfully maintained a network of
fourteen libraries; one at head office and one each
at district offices i.e. Karachi Rural, Thatta, Badin,
Hyderabad, Umerkot, Dadu, Matiari, Sukkur,
Sanghar, Mirpur Khas, Jacobabad, Ghotki and
Community Midwifery Schools at Karachi.l Overall 38 BCC trainings have been conducted for
capacity building of projects� personnel to understand
the basic concepts of communication.l 4 training for Districts Libraries Focal persons has
been conducted for total library solution software.l HANDS has tested this model and developed
internal communication strategy for the organization
done for the staff of Aman Community Health
Initiative Project, Aman Foundation.l BMIS was implemented in 26 districts and trainings
for each district�s staff were conducted with an
average participation of 10. Thus around 260
HANDS staff has been provided training for BMIS.l 15 staff members were trained in 03 phases of
training on Research Protocols and Research
Methodology.l About 100 trainings of more than 500 Surveyors
have been conducted on research tools.
Information Communication Resourceand Advocacy (ICR&A) ProgramThe Information Communication Resource & Advocacy
(ICR&A) program is cross cutting and support all
programs through development of advocacy campaign,
Behavior Change & Communication (BCC) strategy,
video/audio documentary, printing & publishing and
knowledge management.
The best practice service models:Advocacy Campaign, Development of Behavior
Change Communication (BCC) Strategy, Video / Audio
Production Unit, Designing, Composing and Publication,
Development of Website and Social Media and
Resource Centre.
The best practice training models:Behavior Change & Communication (BCC), Total
Library Solution (TLS) Software and Training on
Communication Strategy.
Achievements:l ICR&A has successfully designed and implemented
advocacy campaigns on different issues including
Water Sanitation and health in urban slums of
HANDS was founded by Prof. A. G. Billoo (Sitara-e-Imtiaz) in 1979. HANDS
has evolved in 35 years as one of the largest Non-Profit Organizations of the country
with an integrated development model and disaster management expertise. HANDS
has a network of 31 offices across the country and has access to more than 22 million
population more than 16,000 villages/ settlement in 45 districts of Pakistan. HANDS
strength is 12 volunteers Board Members, more than 1900 full time staff and thousands
of community based volunteers of more than 5900 partner organizations.
HANDS Pakistan is registered under Societies Act, is certified by Pakistan Center of
Philanthropy (PCP) and Tax exempted by the Income Tax Department Government of
Pakistan. HANDS has qualified the Institutional Management Certification Program
(IMCP) of USAID of management standards. HANDS is accredited with European
Union. HANDS also possess membership with Humanitarian Accountability Partnership
(HAP) and the member of IUCN (International Union for Conservation of Nature).
HANDS International recently established its offices in London, United Kingdom and
Kathmandu, Nepal. HANDS international -UK is registered as Non-Profit Organization
in Companies Act 2006 of England and Wales.
HANDS on Social Media:
facebook.com/HANDSPakistanOrghttps://vimeo.com/user15449840
handspakistan.wordpress.com twitter.com/handspakistan flickr.com/photos/handspakistan
HANDS International Nepal
Opp: Black Pepper Inn Near Norwegian Embassy, Bakhundol, Lalitpur, Nepal.
Tel: +977-1-5011485
Email: [email protected]
Web: www.handsinternational.org.uk
HANDS Pakistan
140-C, Block II, PECHS, Karachi.
Tel: (021) 34389180, 34532804, 34527698
UAN: (021) 111-666-333, Fax: (021) 34559252
Email: [email protected]
Web: www.hands.org.pk
HANDS International UK
483 Green Lanes, London N13 4BS
Tel: from UK 0203 633 3679
from outside UK +44 203 633 3679
Email: [email protected]
Web: www.handsinternational.org.uk
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HANDS Suggestions And Complaint System / HANDS Disaster Communication Cell:Tel: (021) 34389180, 34532804, 34527698 UAN: (021) 111-666-333 Mobile: 0345-8227501, 0334-2634403
Email: [email protected], Web: www.hands.org.pk
